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Cannot play one album even it can show on my library

Cannot play one album even it can show on my library

 

Plan

Premium

Country

 Australia

Device

Desktop

Operating System

Windows 10

 

My Question or Issue

 Hello Spotify team,


I have an issue with the Spotify desktop application where I can see an album and add it to my library but cannot play it.


Can you assist?  I have attached a screenshot of the issue to this post.  I am from Melbourne Australia.  I am not sure whether it is licensing issue or not.


Thanks

 

album grayed out.png
Reply
1 Reply

Hey @Tygr09.

 

Sometimes, content is removed from Spotify due to licensing changes, this could be the reason why the album is there, but the songs are greyed out.

 

Fingers crossed it'll be available again in the future.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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