[Desktop Win 11] Spotify keeps crashing after startup

[constantines]

Plan

Premium

Country

Greece

Device

Intel Alder Lake

Operating System

Windows 11 Pro

My Question or Issue

Spotify keeps crashing after ~10-20 seconds after login - i.e. open app , wait, app crashes with no error message.

Have already contacted support and used a test account that did work and no crash was happening. 

Have already install reinstalled all combinations, flush dns, caches, update firewall, no fix.

Issue occurs for more than past 4 months.

Cannot find any pending issue on such case.

Any advice ?

[Huothar]

Not really a solution. Spotify Web plays only low quality.

[constantines]

Issue has been resolved in my initial account when first reported. Haven't tested with other accounts but i seem to somehow be able to open the desktop app and load and play any song ... Cannot trace how or why that works, but it works

[amaraa]

What did you do?

[constantines]

Absolutely nothing changed on my end. One day, I opened the web player, then tried opening the desktop app, and surprisingly, the desktop app did not crash. For context, my desktop app is the version installed from the Microsoft Store. Initially, I noticed the issue using a test account. However, when I checked again and saw the app wasn't crashing, I logged in with my primary account, and it still worked fine. Unfortunately, I cannot pinpoint or traceback what might have resolved the issue.