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Desktop app (Windows) not working, multiple issues
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Plan
Premium
Country
USA
Device
PC
Operating System
Windows 10
My Question or Issue
Spotify desktop application has been having multiple issues, I have already followed the Help article for a clean reinstall and made sure there were no files/folders on my drive before reinstalling. My PC does not have any issues running any other application, I use it for video editing/gaming and it is more than powerful enough. Note - my Spotify account is having no issues when using on my other devices ( iPhone 13 IOS17, iPad Pro 11th gen IOS17).
I will try to list the issues here and cover all details:
Playlists are currently taking 30 - 60 seconds to load and 9/10 just saying "Couldn't find that playlist" [see screenshot attached]
App is freezing after booting and menus become unresponsive immediately
Songs are playing at max volume when I am able to press play and only playing once then the app freezes
If I am able to get a song to start playing, the app interface freezes and even after closing the music continues to play max volume. I even go into task manager and close all Spotify processes there and the audio keeps playing which is extremely frustrating.
Not finding any help online so turning to community forums. Happy to provide any other information as needed, thank you

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