Desktop app doesn't scroll up when moving song to the top

[Bly11]

Plan

Premium

Country

Poland

Operating System

Windows 10

This topic was brought earlier couple times, but I can't see the solution. I can't scroll up while draging songs on playlist. I reinstalled app (completely, clean uninstall) and problem still occurs.

[OscarDC]

Hey @Bly11,

Thank you for reaching out to the Community and welcome.

We're receiving some reports of this same issue on desktop users. This is now Under Investigation by the internal teams and we hope to get it resolved as soon as possible.

Feel free to add your +Vote and subscribe to this thread to be aware of any updates. We appreciate your patience and understanding.

In the meantime, even if it's not a fix, there's a work-around that may help you: Try to drag the song(s) up with the cursor to the middle of the two arrows (< >) on the top left corner, or your username on the top right corner. This would do the trick while we investigate further.

Hope this helps. If anything else comes up, don't hesitate to ask.

[MattSuda · Accepted solution]

Hey @Bly11 

Moving songs up and down in a playlist or the Play Queue (with auto scroll) has been greatly improved in desktop app version 1.1.94 and the web player. You should be seeing the new version soon, just make sure your desktop app is up to date.

It works a lot faster now. You just have to get used to the new behavior. The further you drag near the top or bottom, the faster it goes, so you need to ease into it now.

[Bly11]

Yeaaa, after I recived notification of your reply I turn Spotify on and saw completley "new" app. It's wokring fine now, thank you!