Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The desktop app used to work fine, but now, when I open it, the window is just a blank, empty grey box. It has File, Edit, and View at the top, but they don't appear to do anything. The only option under File is Exit. The options under Edit are Undo, Redo, Cut, Copy, Paste, Delete, but none of those do anything. And the options under View are Zoom In, Zoom Out, Reset Zoom, and Hardware acceleration. The zoom functions are useless, and hardware acceleration makes me restart the app, but nothing is different.
I've uninstalled and reinstalled the app, rebooted my pc, logged out of everything, made sure I was logging in with the right facebook account, and none of it makes any difference.
Click on View and deactivate Hardwareacceleration
As I said, nothing changes if hardware acceleration is deactivated or activated. Nothing changes either way.
Oh sorry, not seen that.
Try Installing DirectX 9 and 11
having same problem since late last week, on a macbook
Hey, if you didn't get this fixed run Spotify in compatibility mode for windows 7.
I'm on windows 10 and that fixed it for me.
Cheers.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…