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Desktop app opens to a blank window

Desktop app opens to a blank window

The desktop app used to work fine, but now, when I open it, the window is just a blank, empty grey box. It has File, Edit, and View at the top, but they don't appear to do anything. The only option under File is Exit. The options under Edit are Undo, Redo, Cut, Copy, Paste, Delete, but none of those do anything. And the options under View are Zoom In, Zoom Out, Reset Zoom, and Hardware acceleration. The zoom functions are useless, and hardware acceleration makes me restart the app, but nothing is different.

I've uninstalled and reinstalled the app, rebooted my pc, logged out of everything, made sure I was logging in with the right facebook account, and none of it makes any difference.

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5 Replies

Click on View and deactivate Hardwareacceleration

As I said, nothing changes if hardware acceleration is deactivated or activated. Nothing changes either way.

Oh sorry, not seen that.
Try Installing DirectX 9 and 11

having same problem since late last week, on a macbook

 

Hey, if you didn't get this fixed run Spotify in compatibility mode for windows 7. 

 

I'm on windows 10 and that fixed it for me.

 

Cheers.

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