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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137227 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137227 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53490 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53490 Views
  • 0 replies
  • 33 likes

Solved!! Menu won't charge /search engine is dead

Hi everyone, I hope someone had this problem and might help me. I don't have access to the menu anymore. I tried to shut Spotify off, turn it on again, disconnect, connect again. I've got a blank (grey) space where the menu should be. It won't charge...

  • Casual Listener
  • Hi everyone, I hope someone had this problem and might help me.   I don't have access to the menu anymore. I tried to shut Spotify off, turn it on again, disconnect, connect again.   ...
  • trippy3003
  • Newbie
  • 5197 Views
  • 28 replies
  • 1 likes
  • Windows
  • 5197 Views
  • 28 replies
  • 1 likes

Esperando uma conexão (Waiting a connection)

Não consigo sincronizar minhas musicas offline no Windows10.Firewall ja esta desativado

  • Casual Listener
  • Não consigo sincronizar minhas musicas offline no Windows10. Firewall ja esta desativado
  • maziiinho
  • Casual Listener
  • 927 Views
  • 4 replies
  • 0 likes
  • Windows
  • 927 Views
  • 4 replies
  • 0 likes

Public Network. Connect someone elses device?

I stay in hotels frequently. I love the connect to a device feature. However at the hotel when i connected to network I now have access to someones PS4. Which will apparently wake up and start playing? Hilarious but Im guessing that means someone can...

  • Newbie
  • I stay in hotels frequently. I love the connect to a device feature. However at the hotel when i connected to network I now have access to someones PS4. Which will apparently wake up and start playin...
  • 453 Views
  • 0 replies
  • 1 likes
  • Windows
  • 453 Views
  • 0 replies
  • 1 likes

Can't log in with facebook due to proxy settings and firewall

I'm having trouble with spotify. This has never happened to me before, but I can't seem to log in on my laptop. I've tried uninstalling and reinstalling, turning off my firewall, etc. Nothing has worked. Also I have no clue as to where I can find my ...

  • Newbie
  • I'm having trouble with spotify. This has never happened to me before, but I can't seem to log in on my laptop. I've tried uninstalling and reinstalling, turning off my firewall, etc. Nothing has wor...
  • 395 Views
  • 0 replies
  • 0 likes
  • Windows
  • 395 Views
  • 0 replies
  • 0 likes

Spotify starts a song, plays it for 0.01 seconds and then restarts the song

And that repeats all the time. It was working perfectly just a few weeks ago. Now it's unusable. It sometimes plays the song for 1 second and then restarts that song and repeats. So you hear like "Ah..... Ah.... Ah...." the beginning of the song over...

  • Casual Listener
  • And that repeats all the time. It was working perfectly just a few weeks ago. Now it's unusable. It sometimes plays the song for 1 second and then restarts that song and repeats. So you hear like "Ah...
  • markdavies
  • Casual Listener
  • 224 Views
  • 2 replies
  • 0 likes
  • Windows
  • 224 Views
  • 2 replies
  • 0 likes

Echo says I dont have Premium Account

I do have a premium Spotify account but Echo says no and limits functionality.Any thoughts?Thanks

  • Newbie
  • I do have a premium Spotify account but Echo says no and limits functionality. Any thoughts? Thanks
  • fionaburroughs
  • Regular
  • 143 Views
  • 1 replies
  • 0 likes
  • Windows
  • 143 Views
  • 1 replies
  • 0 likes

Repeat Track Behavior

Hi folks, Previously, moving to the next track on the spotify desktop player on windows would preserve the existing repeat player state (none, queue, track). However, I recently noticed that going to the next track will cause the state to change from...

  • Newbie
  • Hi folks,   Previously, moving to the next track on the spotify desktop player on windows would preserve the existing repeat player state (none, queue, track).  However, I recently notice...
  • Bittencourt
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Windows
  • 167 Views
  • 1 replies
  • 0 likes

Accidentally removed a song!

Hey, I accidently removed a song around 8am EST Jan 15th, I cant seem to remember the name... and it was not in my history. Is there anyway to get it back? Thanks

  • Casual Listener
  • Hey, I accidently removed a song around 8am EST Jan 15th, I cant seem to remember the name... and it was not in my history. Is there anyway to get it back?   Thanks
  • jonaswehner
  • Music Fan
  • 3508 Views
  • 3 replies
  • 0 likes
  • Windows
  • 3508 Views
  • 3 replies
  • 0 likes

Solved!! Flash Player already installed.

I bought this new computer and I am running on windows 8, and it tels me to download Adobe flash to use spotify when I already have it.I tried downloading it, and the Adobe flash doesn't allow me to download it because it says its already installed.

  • Newbie
  • I bought this new computer and I am running on windows 8, and it tels me to download Adobe flash to use spotify when I already have it. I tried downloading it, and the Adobe flash doesn't allow me...
  • fairytales
  • Newbie
  • 27749 Views
  • 24 replies
  • 0 likes
  • Windows
  • 27749 Views
  • 24 replies
  • 0 likes

shuffle doesn't work 1.0.45.186.g3b5036d6

Hi,The shuffle doesn't work in version 1.0.45.186.g3b5036d6, could someone help me?EDIT: I fixed it Wessel

  • Visitor
  • Hi, The shuffle doesn't work in version 1.0.45.186.g3b5036d6, could someone help me? EDIT: I fixed it   Wessel
  • 226 Views
  • 0 replies
  • 0 likes
  • Windows
  • 226 Views
  • 0 replies
  • 0 likes

Don't have offline available button on my pc app

i got my songs saved on my music but i can't download them to listen online on my computer(because i dont have a offline available button anywhere) but I can do it on my phonewhat can i do?

  • Newbie
  • i got my songs saved on my music but i can't download them to listen online on my computer(because i dont have a offline available button anywhere) but I can do it on my phone what can i do?
  • Dreadlord
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • Windows
  • 259 Views
  • 1 replies
  • 0 likes

Bugged songs (normal to 8 bit)

Since last week, the songs on my pc have been exchanged for 8 bit versions, this for now only happens in the songs of Linkin Park. Anyone know what's going on?

  • Casual Listener
  • Since last week, the songs on my pc have been exchanged for 8 bit versions, this for now only happens in the songs of Linkin Park. Anyone know what's going on?
  • 149 Views
  • 0 replies
  • 0 likes
  • Windows
  • 149 Views
  • 0 replies
  • 0 likes

[BUG] Can't drag songs around on WIndows 10

Hi guys! I need some help, already talked to Spotify via Twitter a lot but it didn't help me in anything, so, here it is: i simply cannot drag songs around on the Windows 10 desktop app! By this i mean, drag a song (or songs) up or down on any playli...

  • Newbie
  • Hi guys!   I need some help, already talked to Spotify via Twitter a lot but it didn't help me in anything, so, here it is: i simply cannot drag songs around on the Windows 10 desktop app...
  • 362 Views
  • 0 replies
  • 0 likes
  • Windows
  • 362 Views
  • 0 replies
  • 0 likes

Spotify is not responding to dynamic Windows display scaling

Hello, I have a problem using Spotify in my two-screen environment (which is basically always). Due to Windows display scaling, Spotify desktop app is always adjusted to main display. If I don't have external monitor connected, it renders correctly. ...

  • Regular
  • Hello,   I have a problem using Spotify in my two-screen environment (which is basically always). Due to Windows display scaling, Spotify desktop app is always adjusted to main displ...
  • 306 Views
  • 0 replies
  • 1 likes
  • Windows
  • 306 Views
  • 0 replies
  • 1 likes

Block Followers

Ok so this kid who made my life **bleep** in secondary school who kept taking pictures of me and setting up fake acounts and bla bla bla all that stuff is still following me on here and i wanna remove him from my life by blocking him on EVERYTHING do...

  • Visitor
  • Ok so this kid who made my life **bleep** in secondary school who kept taking pictures of me and setting up fake acounts and bla bla bla all that stuff is still following me on here and i wanna remov...
  • Dreadlord
  • Community Legend
  • 18454 Views
  • 1 replies
  • 8 likes
  • Windows
  • 18454 Views
  • 1 replies
  • 8 likes

Friend Activity Suddenly Stopped

Hi, my Friend Activity feed on the right hand side of Spotify recently stopped working. All that's there now is the button to find friends. When I do click it, it shows me the list of my friends who use spotify with buttons to follow them, and also t...

  • Casual Listener
  • Hi, my Friend Activity feed on the right hand side of Spotify recently stopped working. All that's there now is the button to find friends. When I do click it, it shows me the list of my friends who ...
  • SlowButEffectiv
  • Music Fan
  • 925 Views
  • 5 replies
  • 1 likes
  • Windows
  • 925 Views
  • 5 replies
  • 1 likes

Strange issues with playback in the last few days

Hi there Sorry for the vague topic line, but hey. My spotify (i'm on the subscription that lets you play freely on both desktop and mobile apps) has been playing up - I've had four main problems, and they occur on all of my devices (windows pc, andro...

  • Music Fan
  • Hi there   Sorry for the vague topic line, but hey. My spotify (i'm on the subscription that lets you play freely on both desktop and mobile apps) has been playing up - I've had four main prob...
  • 129 Views
  • 0 replies
  • 0 likes
  • Windows
  • 129 Views
  • 0 replies
  • 0 likes

following, online offline

I am so about ready to cancel my subscription. I've wrote about this before, Spotify is following bands that I have never hit follow. This happens at least once a month for me now. If I follow like 25 bands, one day it will say I'm following 55 bands...

  • Regular
  • I am so about ready to cancel my subscription. I've wrote about this before, Spotify is following bands that I have never hit follow. This happens at least once a month for me now. If I follow like 2...
  • itu_
  • Community Legend
  • 227 Views
  • 3 replies
  • 0 likes
  • Windows
  • 227 Views
  • 3 replies
  • 0 likes

3 minute survey about improving spotify

Hello, we are Zwierd and Niek and we are from the Netherlands. We are currently working on our personal project in order to finish our last year at high school. Our personal project is about the music streaming service Spotify and its usability. In o...

  • Casual Listener
  • Hello, we are Zwierd and Niek and we are from the Netherlands. We are currently working on our personal project in order to finish our last year at high school. Our personal project is about the musi...
  • PilotAC
  • Community Legend
  • 269 Views
  • 3 replies
  • 2 likes
  • Windows
  • 269 Views
  • 3 replies
  • 2 likes

Song titles switched

I was listening to the album "Unicornography" by The Falcon and noticed the songs "Little Triggers" and "The Celebutard Chronicles" have their titles swapped.

  • Newbie
  • I was listening to the album "Unicornography" by The Falcon and noticed the songs "Little Triggers" and "The Celebutard Chronicles" have their titles swapped.
  • itu_
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Windows
  • 128 Views
  • 1 replies
  • 0 likes