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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81721 Views

40 replies

68 likes

  • 81721 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779812 Views

503 replies

64 likes

  • 779812 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

19068 Views

19 replies

5 likes

  • 19068 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2849 Views

0 replies

4 likes

  • 2849 Views
  • 0 replies
  • 4 likes

Solved!! Problem with Daily Mix 1

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I listen but now some time has passed that I listen ...

Visitor

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I...

user-removed

Not applicable

2794 Views

4 replies

0 likes

Windows
  • 2794 Views
  • 4 replies
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Offline Mode (error code 4) No Internet

I have this problem that spotify is offline all the time even when i have internetis there any solution for this problem I tried the to change auto proxy to HTTP and it didnt workI tried to change the DNS toPreferred DNS server: 8.8.8.8Alternate DNS ...

Visitor

I have this problem that spotify is offline all the time even when i have internet is there any solution for this problem  I tried the to change auto proxy to HTTP and it didnt work I tr...

user-removed

Not applicable

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Meine "Musik" bzw. "Songs" offline runterladen

Ich hab folgendes Problem, und zwar würde ich gerne Meine Songs offline auf meinem PC haben, so wie auf meinem Handy. Also ich mein jetzt nicht die normalen Playlists sondern die Playlist "Songs" bei "Deine Musik" Hoffe auf eine schnelle Antwort und ...

Newbie

Ich hab folgendes Problem, und zwar würde ich gerne Meine Songs offline auf meinem PC haben, so wie auf meinem Handy. Also ich mein jetzt nicht die normalen Playlists sondern die Playlist "Songs" bei...

aperzinger

Newbie

549 Views

2 replies

0 likes

Windows
  • 549 Views
  • 2 replies
  • 0 likes

Repeat tooltips swapped?

Spotify windows desktop application v1.0.62.508.g2c497f24 It seems to me that the repeat tooltips for repeat and repeat track are swapped, or is this intentional?

Music Fan

Spotify windows desktop application v1.0.62.508.g2c497f24   It seems to me that the repeat tooltips for repeat and repeat track are swapped, or is this intentional?

266 Views

0 replies

0 likes

Windows
  • 266 Views
  • 0 replies
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Using Old cache Files

Hi People,Like I wrote on title i want use older cache file (for Offline Songs) that stored before reinstall.once i show the location from spotify it empties the folder. When i select a empty folder from spotify. and then fill the folder after restar...

Newbie

Hi People, Like I wrote on title i want use older cache file (for Offline Songs)  that stored before reinstall. once i show the location from spotify it empties the folder. When i select a emp...

266 Views

0 replies

0 likes

Windows
  • 266 Views
  • 0 replies
  • 0 likes

spotify won't play after removing headset

After I remove my USB headset spotify won't play music until I restart it. For example, I play a song over my speakers and plug in my headset. The music automaticaly will start playing on the headset. However after I remove the headset the musics sto...

Visitor

After I remove my USB headset spotify won't play music until I restart it.   For example, I play a song over my speakers and plug in my headset. The music automaticaly will start playing on ...

Hutch1377

Newbie

3651 Views

3 replies

4 likes

  • 3651 Views
  • 3 replies
  • 4 likes

not see autoplay in desktop app (Windows)

not see autoplay in desktop app (Windows) https://support.spotify.com/us/using_spotify/discover_music/autoplay/ Windows 10 1703 spotify version 1.0.62.508.g2c497f24

Casual Listener

not see autoplay in desktop app (Windows)   https://support.spotify.com/us/using_spotify/discover_music/autoplay/   Windows 10 1703   spotify version 1.0.62.508.g2c497f24  ...

Sawasdee

Casual Listener

621 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Desktop app opens to a blank window

The desktop app used to work fine, but now, when I open it, the window is just a blank, empty grey box. It has File, Edit, and View at the top, but they don't appear to do anything. The only option under File is Exit. The options under Edit are Undo,...

Casual Listener

The desktop app used to work fine, but now, when I open it, the window is just a blank, empty grey box. It has File, Edit, and View at the top, but they don't appear to do anything. The only option u...

Mattwood90

Regular

1929 Views

5 replies

2 likes

  • 1929 Views
  • 5 replies
  • 2 likes

Black screen and looping process

Hi, in our corp enviroment we use roaming profiles and since some of the september updates all we get is either a black screen or a 2nd or 3rd spotify process that is looping (crashing, restarting).OS are Win8, Win8.1, Win10 (1609 and 1703). Starting...

Casual Listener

Hi, in our corp enviroment we use roaming profiles and since some of the september updates all we get is either a black screen or a 2nd or 3rd spotify process that is looping (crashing, restarting). ...

349 Views

0 replies

1 likes

Windows
  • 349 Views
  • 0 replies
  • 1 likes

random playlists being added?

Last few days I have noticed random playlists popping up that I did not add. The first song of these playlists are added to my 'Songs' for some reason. Is this some kind of bug? I only use Spotify on my PC, phone and ipad so pretty sure I havent been...

Casual Listener

Last few days I have noticed random playlists popping up that I did not add. The first song of these playlists are added to my 'Songs' for some reason.   Is this some kind of bug? I only use S...

z338

Casual Listener

1007 Views

2 replies

1 likes

  • 1007 Views
  • 2 replies
  • 1 likes

Global 50 not updating

Hello!I have a issue where whenever I check the global top 50 chart on spotify, its almost never updated. Now its 9 days since it was last updated, but it says it is supposed to be updated daily. Same issue with my country's top 50 songs. I use the d...

Regular

Hello! I have a issue where whenever I check the global top 50 chart on spotify, its almost never updated. Now its 9 days since it was last updated, but it says it is supposed to be updated daily....

934 Views

0 replies

0 likes

Windows
  • 934 Views
  • 0 replies
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Downloads and Settings

Hi, everytime when I shut down my PC, my downloads and settings(like shuffle, replay buttons) turns to default. I have premium account and using it on 3 devices.

Casual Listener

Hi, everytime when I shut down my PC, my downloads and settings(like shuffle, replay buttons) turns to default. I have premium account and using it on 3 devices.

284 Views

0 replies

0 likes

Windows
  • 284 Views
  • 0 replies
  • 0 likes

Superuser Contribution Premium account on my phone switches to Free on my laptop

I have Premium account on my iphone, when I log in to Spotify app on my laptop (Windows), it is shown as Spotify Free. There is also no syncronization between two devices. I can't reach to my songs and playlists online or offline. Is there any way to...

Casual Listener

I have Premium account on my iphone, when I log in to Spotify app on my laptop (Windows), it is shown as Spotify Free. There is also no syncronization between two devices. I can't reach to my songs a...

11151742926

Casual Listener

396 Views

2 replies

0 likes

Windows
  • 396 Views
  • 2 replies
  • 0 likes

The new update seems a tad too minimalistic

On windows 10 64bit - nvidia 1080Ti with newest drivers 

Gig Goer

On windows 10 64bit - nvidia 1080Ti with newest drivers  

bar10dr

Gig Goer

366 Views

1 replies

0 likes

Windows
  • 366 Views
  • 1 replies
  • 0 likes

Workaround to import Windows Media Player playlists

Importing playlists from Windows Media Player seems to be broken in Spotify, at least for some users. After a lot of trial and error I figured out a workaround to add my local playlists to Spotify. Hopefully someone else finds this information useful...

Newbie

Importing playlists from Windows Media Player seems to be broken in Spotify, at least for some users. After a lot of trial and error I figured out a workaround to add my local playlists to Spoti...

5010 Views

0 replies

2 likes

Windows
  • 5010 Views
  • 0 replies
  • 2 likes

Offline mode unavailable /pas de mode hors ligne prosposé

On my spotify premium account, the possibily to download songs to listen to them offline doesn't appear. I have enough space on my desktop, and i already tried to uninstall / reinstall spotify three times: no result. Please help me !!! Nobody seems t...

Newbie

On my spotify premium account, the possibily to download songs to listen to them offline doesn't appear. I have enough space on my desktop, and i already tried to uninstall / reinstall spotify three ...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Musixmatch and Spotify Not working

Hello, I was wondering if anyone is having the same issue. I use Musixmatch external lyrics program. Since the latest version of Spotify 1.0.62.508.g2c497f24, Musixmatch will no longer recognise that I am listening to a song.

Casual Listener

Hello, I was wondering if anyone is having the same issue.  I use Musixmatch external lyrics program. Since the latest version of Spotify 1.0.62.508.g2c497f24, Musixmatch will no longer re...

DarkMC

Casual Listener

10849 Views

3 replies

5 likes

Windows
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  • 3 replies
  • 5 likes

Empty files instead of downloaded music?

Hi,I recently became a premium member and only get empty folders in my Music library when I try to download music from my playlist. I'm using a Gateway dual core computer under updated Windows 7. There is lots of space on my hard drive. I also reinst...

Casual Listener

Hi, I recently became a premium member and only get empty folders in my Music library when I try to download music from my playlist.  I'm using a Gateway dual core computer under updated Window...

utopiarocks67

Casual Listener

953 Views

2 replies

0 likes

Windows
  • 953 Views
  • 2 replies
  • 0 likes

Add your own songs to a playlist

Ey my dear community.On spotify there is a song I realy like but because I live in Denmark it is unreachebel that means I have to buy it. That I have done but my question is can I somehow upload it for my profile so when i add it to my playlist I can...

Newbie

Ey my dear community. On spotify there is a song I realy like but because I live in Denmark it is unreachebel  that means I have to buy it. That I have done but my question is can I somehow u...

285 Views

0 replies

0 likes

Windows
  • 285 Views
  • 0 replies
  • 0 likes

Playback Problems(Windows 10,app)

When I play a song, the seconds bar below is slower than music.This causes interruptions to playback.I tried to reinstall the application from scratch (windows 10) but the problem persists. Do I have to wait for a patch or can I fix it by myself?

Newbie

  When I play a song, the seconds bar below is slower than music. This causes interruptions to playback. I tried to reinstall the application from scratch (windows 10) but the problem persist...

Sebasty

Community Legend

807 Views

3 replies

0 likes

Windows
  • 807 Views
  • 3 replies
  • 0 likes