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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150246 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138181 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11271 Views

1 replies

6 likes

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I cannot view the songs the people I follow listen to

For some reason I cannot view my friends or what they are listening to on the right side tab. Even if I am logged in to facebook, the tab only shows "Find Friends" and the generic people under that are "listening" to songs.

Newbie

For some reason I cannot view my friends or what they are listening to on the right side tab. Even if I am logged in to facebook, the tab only shows "Find Friends" and the generic people under that a...

344 Views

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Windows
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Singles displayed as full albums in "Your Music" section for Windows App

I've noticed a glitch after a recent update (not sure exactly which update) in the albums list of the "Your Music" section for the Spotify Windows app. Basically any single I add to my music shows up as a full album in the saved albums list, even wit...

Newbie

I've noticed a glitch after a recent update (not sure exactly which update) in the albums list of the "Your Music" section for the Spotify Windows app. Basically any single I add to my music shows up...

435 Views

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Windows
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No Album or Artist Art Showing

As the title says. There is one exception to this, and it's when I save an album it shows the album art. Otherwise, all albums and artists appear as they do in the images I've attached. As well as this, the album art next to individual songs (such as...

Casual Listener

As the title says. There is one exception to this, and it's when I save an album it shows the album art. Otherwise, all albums and artists appear as they do in the images I've attached. As well as th...

nzm18

Casual Listener

667 Views

1 replies

0 likes

Windows
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Possible to determine available devices by IP?

HelloI have multiple connect capable devices on my network. There is a device that shows up that for the life of me I can't figure out what it is. I see track progress when I play to this device so I assume it's actually on-line. It's labeled garage ...

Casual Listener

Hello I have multiple connect capable devices on my network. There is a device that shows up that for the life of me I can't figure out what it is. I see track progress when I play to this devi...

631 Views

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Windows
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b2666011

alguien sabe como carajo puedo tener el spoty en la pc de vuelta porque ya voy intentando todo y me sale este error por 3 vez

Casual Listener

alguien sabe como carajo puedo tener el spoty en la pc de vuelta porque ya voy intentando todo y me sale este error por 3 vez   

358 Views

0 replies

0 likes

Windows
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Local files randomly disappear from Spotify

i have this problem since ~month. My local music files just randomly keeps disappearing from local files list. Even if i add it twice or more (e.g downloads, music library and additional folder). It's really fkin annoying. And even if i'll download i...

Newbie

i have this problem since ~month. My local music files just randomly keeps disappearing from local files list. Even if i add it twice or more (e.g downloads, music library and additional folder). It'...

532 Views

0 replies

0 likes

Windows
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How to dowload all my 'saved' numbers on pc?

So I use spotify (family) everyday for at least 4 hours, on my phone and pc. But I have very annoying parents so my wifi goes off around 12 a clock at night. But I still want to listen to music on my pc. So I've downloaded a few playlists, thats grea...

Regular

So I use spotify (family) everyday for at least 4 hours, on my phone and pc. But I have very annoying parents so my wifi goes off around 12 a clock at night. But I still want to listen to m...

446 Views

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Windows
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Solved!! [Windows 10] Randomly stops playing

Brief description of the issue: Spotify client just stopping after around 20 or 30 songs.Steps to reproduce the issue:Start a radio (doesn't matter which)Let it play through 20 to 30 songsWhat steps you’ve tried already:Reinstalled SpotifyInstalled K...

Casual Listener

Brief description of the issue: Spotify client just stopping after around 20 or 30 songs. Steps to reproduce the issue: Start a radio (doesn't matter which) Let it play through 20 to 30 song...

halitalf

Casual Listener

10570 Views

2 replies

0 likes

Windows
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import local file to spotify

Hi, currently i had add a new source to spotify. i can add songs from local file to my spotify playlist. however, unable to download the song ( I'm premium user), my iphone playlist doesn't even show the title of the songs but its appear on my deskto...

Regular

Hi,    currently i had add a new source to spotify. i can add songs from local file to my spotify playlist. however, unable to download the song ( I'm premium user), my iphone playli...

cjbeats

Regular

665 Views

1 replies

0 likes

Windows
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Botão aleatório não aparece no modo desktop windows

O botão aleatório do meus cliente desktop sumiu e não da de ativar ou desativar agora. Alguém sabe o por que? Minha conta é premium

Newbie

O botão aleatório do meus cliente desktop sumiu e não da de ativar ou desativar agora. Alguém sabe o por que? Minha conta é premium

432 Views

0 replies

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Windows
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Error with Local Files

I've had three songs from my local files in my playlist for months now, and out of the blue the songs can't be detected by Spotify. I can't seem to find the problem. The songs still work, and other media platforms can play them, but Spotify can't. An...

Newbie

I've had three songs from my local files in my playlist for months now, and out of the blue the songs can't be detected by Spotify. I can't seem to find the problem. The songs still work, and other m...

468 Views

0 replies

1 likes

Windows
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Windows 10 desktop app login screen scrambled, app crashes with FB login

I just installed the Spotify Windows desktop app for the first time on my work PC. Unfortunately, I can't log in and listen to anything.When the app was installed I was presented with the attached screen. All the text is scrambled on the login screen...

Casual Listener

I just installed the Spotify Windows desktop app for the first time on my work PC. Unfortunately, I can't log in and listen to anything. When the app was installed I was presented with the attache...

659 Views

0 replies

0 likes

Windows
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Spotify App Using Alternate Name

Hi! I have been encountering a problem while using the Spotify Windows application. When I login to Spotify through Facebook, the app uses my alternate Chinese Mandarin name instead of my birth name on Facebook. I've tried deleting my alternate name ...

Visitor

Hi!   I have been encountering a problem while using the Spotify Windows application. When I login to Spotify through Facebook, the app uses my alternate Chinese Mandarin name instead of my bi...

Sebasty

Community Legend

1061 Views

4 replies

0 likes

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CÓDIGO ERROR 13 en Windows 10

Buenas, llevo casi un mes intentando instalar spotify en windows 10 y siempre me sale el dichoso error CODE 13.He probado todo tipo de soluciones, las que veo por aquí, las que me recomiendan desde la cuenta de ayuda de twitter en españa, etc. Ningun...

Newbie

Buenas, llevo casi un mes intentando instalar spotify en windows 10 y siempre me sale el dichoso error CODE 13. He probado todo tipo de soluciones, las que veo por aquí, las que me recomiendan desde...

ggemmeta98

Newbie

2376 Views

1 replies

0 likes

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Keyboard shortcut hint is wrong

I'm running the desktop client (Windows 10, version 1.0.56.451.gb2f539fc). When right-clicking a song, choosing Share and hitting the URI "button" it copies the spotify uri to my clipboard just fine. However, in the hint pop-up it says:"Spotify URI c...

Newbie

I'm running the desktop client (Windows 10, version 1.0.56.451.gb2f539fc).   When right-clicking a song, choosing Share and hitting the URI "button" it copies the spotify uri to...

LoganHelps

Composer

538 Views

1 replies

0 likes

Windows
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Your Summer Rewind - See You Next Summer :not working

Hi!The playlist mentioned not working. Is it some new feature like "Discover Weekly" "Release Radar" or Daily mixes ? I get only error: "Sorry, you weren't using Spotify enough in previous summers to create a Summer Rewind, but you can listen to our ...

Roadie

Hi! The playlist mentioned not working. Is it some new feature like "Discover Weekly" "Release Radar" or Daily mixes ? I get only error: "Sorry, you weren't using Spotify enough in previous summers ...

631 Views

0 replies

3 likes

Windows
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Release notifications no longer work via Email

First the desktop notifications get killed off, now I don't even get Email notifications anymore. It was annoying to adapt, but I could deal with it. But for over a month now I didn't receive a single Email from Spotify that wasn't advertisement for ...

Roadie

First the desktop notifications get killed off, now I don't even get Email notifications anymore. It was annoying to adapt, but I could deal with it. But for over a month now I didn't receive a singl...

421 Views

0 replies

0 likes

Windows
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Spotify app restarts windows 10 after a while of not using it.

Hi, the title explains very well what's happening. After a while of not using the pc with the Spotify app opened (doesn't matter if running an album or iddle) windows restarts.The weird thing is that only happen if i'm not using the pc. This is happe...

Newbie

Hi, the title explains very well what's happening. After a while of not using the pc with the Spotify app opened (doesn't matter if running an album or iddle) windows restarts. The weird thing is th...

441 Views

0 replies

0 likes

Windows
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Playlists Not Syncing Until Client Restart

Playlists don't seem to sync anymore until I restart the client. This includes both personal and spotify generated (Discover Weekly, Release Radar) playlists, as well as daily mixes.

Regular

Playlists don't seem to sync anymore until I restart the client. This includes both personal and spotify generated (Discover Weekly, Release Radar) playlists, as well as daily mixes.

JamesHelps

Roadie

727 Views

3 replies

0 likes

Windows
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SPOTIFY IS NOT UPDATING

i cant seem to be able to update spotify i uninstalled it two three times and reinstalled it still when i click on the arrow with the blue point it loads but then its still not updated dont know what to do

Casual Listener

i cant seem to be able to update spotify i uninstalled it two three times and reinstalled it still when i click on the arrow with the blue point it loads but then its still not updated dont know what...

JamesHelps

Roadie

750 Views

5 replies

0 likes

Windows
  • 750 Views
  • 5 replies
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