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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1777 Views

0 replies

2 likes

  • 1777 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146801 Views

83 replies

27 likes

  • 146801 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131790 Views

294 replies

22 likes

  • 131790 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11038 Views

1 replies

6 likes

  • 11038 Views
  • 1 replies
  • 6 likes

Automatic updates

Hello,I have an issue with automatic updates. I don't want them! The newest version of Spotify doesn't work on my computer and for now it doesnt't seem like it is going to change so I want to keep the older version of the program. Unfortunately, I ca...

Regular

Hello, I have an issue with automatic updates. I don't want them! The newest version of Spotify doesn't work on my computer and for now it doesnt't seem like it is going to change so I want to keep ...

emilia_st

Regular

1708 Views

2 replies

1 likes

Windows
  • 1708 Views
  • 2 replies
  • 1 likes

Solved!! No quiet time

We use Spotify at the Office to play background music, usualy via Radio or Playlists. But when the chosen Radio station finishes we get an eery silence in the room How can we set it up so there is never any down time - so that Spotify just keeps on p...

Newbie

We use Spotify at the Office to play background music, usualy via Radio or Playlists.    But when the chosen Radio station finishes we get an eery silence in the room   How can we ...

rednblu

Roadie

907 Views

1 replies

1 likes

Windows
  • 907 Views
  • 1 replies
  • 1 likes

Does Spotify Automatically Disable Surround Sound?

I recently got some razer kraken headphones that have 7.1 surround sound, and I am wondering if spotify disables it. Surround sound in a music program would suck so I need to know.

Regular

I recently got some razer kraken headphones that have 7.1 surround sound, and I am wondering if spotify disables it. Surround sound in a music program would suck so I need to know.

1001 Views

0 replies

0 likes

Windows
  • 1001 Views
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  • 0 likes

Solved!! Song doesn't start at beginning

Hello, I hope someone can help me. I noticed that a track on spotify starts at 0:14 seconds everytime, it is kinda annoying and I do not know how to fix it. It is just 1 song no others.It is in a country playlist. Well I know this is short but I hope...

Casual Listener

Hello,    I hope someone can help me.   I noticed that a track on spotify starts at 0:14 seconds everytime, it is kinda annoying and I do not know how to fix it.   It i...

Bittencourt

Spotify Star

9948 Views

3 replies

0 likes

Windows
  • 9948 Views
  • 3 replies
  • 0 likes

download of local files

hi, so, i alway did m synchronizations on my PC, and i would always work well. But now that i got a notebook they appear my phone but the files don't start to download. I've tried disabling the firewall, re-installing the spotify app in my desktop bu...

Newbie

hi, so, i alway did m synchronizations on my PC, and i would always work well. But now that i got a notebook they appear my phone but the files don't start to download. I've tried disabling&nbsp...

Uratelo

Gig Goer

345 Views

1 replies

0 likes

Windows
  • 345 Views
  • 1 replies
  • 0 likes

Solved!! After Windows 10 Creators Update Media Keys No Longer Play or Pause Music

As the title says, I updated Window 10 to the latest version via the "Creators Update" update. Now the media keys on my keyboard no longer play, pause or skip tracks when pushing them. They only work if Spotify is opened and the application is the ac...

Regular

As the title says, I updated Window 10 to the latest version via the "Creators Update" update. Now the media keys on my keyboard no longer play, pause or skip tracks when pushing them. They only work...

Milebello

Newbie

3624 Views

5 replies

0 likes

Windows
  • 3624 Views
  • 5 replies
  • 0 likes

Local files imported to Spotify even though i disabled it in settings

So, like the title says, i am having issues with spotify importing songs from my NAS, even though i disabled the option to import them. It is making spotify open slow, as my NAS need to wake up from hibernation before spotify loads the files. What to...

Newbie

So, like the title says, i am having issues with spotify importing songs from my NAS, even though i disabled the option to import them. It is making spotify open slow, as my NAS need to wake up from ...

302 Views

0 replies

1 likes

Windows
  • 302 Views
  • 0 replies
  • 1 likes

Spotify won't load sometimes

I found something odd and I wonder if anyone else has had the same issues. I leave my PC on alot, sometimes for days, never shut it off everynight, well I noticed that after a few days Spotify won't load after I click on it and it's only after I go i...

Casual Listener

I found something odd and I wonder if anyone else has had the same issues. I leave my PC on alot, sometimes for days, never shut it off everynight, well I noticed that after a few days Spotify won't ...

352 Views

0 replies

0 likes

Windows
  • 352 Views
  • 0 replies
  • 0 likes

File > Import Playlist > Windows Media Player does nothing

I am running the latest Spotify desktop client on Windows 10, when I choose File > Import Playlist > Windows Media Player, absolutely nothing happens. I don't get an error or anything. I've already tried deleting all the .wmdb files under C:\Users\\A...

Visitor

I am running the latest Spotify desktop client on Windows 10, when I choose File > Import Playlist > Windows Media Player, absolutely nothing happens.  I don't get an error or anything. &...

jroca4029

Newbie

6547 Views

6 replies

2 likes

Windows
  • 6547 Views
  • 6 replies
  • 2 likes

Spotify won't update after 1.0.55

Hello Spotify Community,I am having trouble updating the app and it is locked to 1.0.55.487. I tried to uninstall and forced update it but to no avail.Is there a possible solution to get the update service feature working again?

Newbie

Hello Spotify Community, I am having trouble updating the app and it is locked to 1.0.55.487. I tried to uninstall and forced update it but to no avail. Is there a possible solution to get the upda...

370 Views

0 replies

0 likes

Windows
  • 370 Views
  • 0 replies
  • 0 likes

History is deleted every time I close desktop program

Why is my history deleted every time I close the desktop program? This is dumb. People restart their computer fairly regularly. Why eliminate the history when they do so? Instead, just have the default be keep history and add a "clear history" button...

Regular

Why is my history deleted every time I close the desktop program? This is dumb. People restart their computer fairly regularly. Why eliminate the history when they do so? Instead, just have the defau...

359 Views

0 replies

0 likes

Windows
  • 359 Views
  • 0 replies
  • 0 likes

Shuffle is not random

My shuffle is not working and it's really annoying. To explain what is going on: I have about 50 songs from 5 artists and this is what happens on each shuffle: It plays 5 songs from artist 'a' then 1 song from artist 'b', After that another 5 songs f...

Newbie

My shuffle is not working and it's really annoying. To explain what is going on:   I have about 50 songs from 5 artists and this is what happens on each shuffle:   It plays 5 songs...

Jobuff

Newbie

1084 Views

2 replies

3 likes

Windows
  • 1084 Views
  • 2 replies
  • 3 likes

Computer hangs when I start Spotify

Since the recent microsoft update, spotify started to crash and hang my computer when I start spotify. I thought this issue was resolved a few years ago. It's back. Help!

Casual Listener

Since the recent microsoft update, spotify started to crash and hang my computer when I start spotify. I thought this issue was resolved a few years ago. It's back. Help!

394 Views

0 replies

0 likes

Windows
  • 394 Views
  • 0 replies
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Solved!! Weird skipping

Hi, my Spotify on Windows started glitching. When I'm listening to a playlist with shuffle turned on and then I skip a song it works normally but when I want to skip again, the next song will be a song from the album of the skipped one not from the p...

Casual Listener

Hi, my Spotify on Windows started glitching. When I'm listening to a playlist with shuffle turned on and then I skip a song it works normally but when I want to skip again, the next song will be a so...

Kymek77

Casual Listener

984 Views

1 replies

0 likes

Windows
  • 984 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes in latest version (1.0.56.451.gb2f539fc)

In the latest version of my favorite music app on desktop :), everything is going better... except for one thing! When i try to delete more than a thousand songs (not in a playlist, but saved songs), the app is crashing my computer... i thought, mayb...

Regular

In the latest version of my favorite music app on desktop :), everything is going better... except for one thing! When i try to delete more than a thousand songs (not in a playlist, but saved songs),...

Maria_B

Moderator

653 Views

1 replies

0 likes

Windows
  • 653 Views
  • 1 replies
  • 0 likes

Help me?

I have problem launching spotify everytime I reboot my PC because no Shortcut on it and it is private when I go to "C:\Users\Me\Spotify" it has no files, and when I go to Spotify and to Preferences I change the Offline Songs Storage I go to "C:\Users...

Casual Listener

I have problem launching spotify everytime I reboot my PC because no Shortcut on it and it is private when I go to "C:\Users\Me\Spotify" it has no files, and when I go to Spotify and to Preferences I...

Genrau

Casual Listener

366 Views

1 replies

0 likes

Windows
  • 366 Views
  • 1 replies
  • 0 likes

Spotify will only play three songs in my Songs tab no matter what I do!

I'm a blind user doing my best to work with the desktop app for Spotify. I use the NVDA screen-reader. When I first started using Spotify earlier this year, I could access the albums and artists I had saved to my personal music, but an update about a...

Music Fan

I'm a blind user doing my best to work with the desktop app for Spotify. I use the NVDA screen-reader. When I first started using Spotify earlier this year, I could access the albums and artists I ha...

the_imaginatrix

Music Fan

689 Views

1 replies

0 likes

Windows
  • 689 Views
  • 1 replies
  • 0 likes

Spotify Installer Issue

Hi there,I have encounter an issue with Spotify Installer today, at first the program wanted to do an "update" when I attempt to open the app on my desktop (Windows 7 pro) and the Spotify Installer was idling forever. So I forced "end task" on it and...

Newbie

Hi there, I have encounter an issue with Spotify Installer today, at first the program wanted to do an "update" when I attempt to open the app on my desktop (Windows 7 pro) and the Spotify Installer...

235 Views

0 replies

0 likes

Windows
  • 235 Views
  • 0 replies
  • 0 likes

Superuser Contribution Listen music with someone else at the same time (like a radio)

Hey guys Is there a way to sync the music i hear to the spotify of someone else? Like we would here songs on the radio? We tried to listen to a shared playlist but this is very uncomfortable Do you know a tool to make this happen? Thank you and sorry...

Regular

Hey guys 😄 Is there a way to sync the music i hear to the spotify of someone else? Like we would here songs on the radio?  We tried to listen to a shared playlist but this is very uncomfortab...

Marzipanties

Casual Listener

71902 Views

7 replies

29 likes

Windows
  • 71902 Views
  • 7 replies
  • 29 likes

Volume lowering again - existing tips dont work

On New Lenovo Thinkpad Win10 volume and sound quality lower whenever I click out of the Spotify window. tried tips "Communication - Do nothing in sound settings". Doesnt happen every time, about 80% of time, weird. Any help please?

Casual Listener

On New Lenovo Thinkpad Win10 volume and sound quality lower whenever I click out of the Spotify window. tried tips "Communication - Do nothing in sound settings". Doesnt happen every time, about 80% ...

Majkl_h

Casual Listener

761 Views

2 replies

0 likes

  • 761 Views
  • 2 replies
  • 0 likes