Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81458 Views

40 replies

68 likes

  • 81458 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778461 Views

503 replies

64 likes

  • 778461 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18624 Views

19 replies

5 likes

  • 18624 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2822 Views

0 replies

4 likes

  • 2822 Views
  • 0 replies
  • 4 likes

Playback Problems(Windows 10,app)

When I play a song, the seconds bar below is slower than music.This causes interruptions to playback.I tried to reinstall the application from scratch (windows 10) but the problem persists. Do I have to wait for a patch or can I fix it by myself?

Newbie

  When I play a song, the seconds bar below is slower than music. This causes interruptions to playback. I tried to reinstall the application from scratch (windows 10) but the problem persist...

Sebasty

Community Legend

806 Views

3 replies

0 likes

Windows
  • 806 Views
  • 3 replies
  • 0 likes

Won't fullscreen properly

So there is this problem that has been annoying me for ages.My screen setup is made so that I have 2 portrait mode screens with 1 landscape screen in the middle. If Spotify starts up fullscreen on the portrait mode screen, it will not go fullscreen p...

Newbie

So there is this problem that has been annoying me for ages. My screen setup is made so that I have 2 portrait mode screens with 1 landscape screen in the middle.   If Spotify starts up ...

2261 Views

0 replies

9 likes

  • 2261 Views
  • 0 replies
  • 9 likes

Solved!! how d I access my playlist

I have had to get a new computer and have just put my spotify back on. How do I access my playlist.....I cannot find any link to it from the spotify site? On my old computer, I clicked on spotify and my playlist always came straight up after logging ...

Newbie

I have had to get a new computer and have just put my spotify back on.  How do I access my playlist.....I cannot find any link to it from the spotify site?   On my old computer, I clic...

dollface99

Music Fan

73933 Views

8 replies

1 likes

  • 73933 Views
  • 8 replies
  • 1 likes

Solved!! Available songs being skipped for no apparent reason

Some songs are being displayed as such:Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hide unavailable songs) but still is not playable. I've already t...

Regular

Some songs are being displayed as such: Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hid...

sakeuon

Regular

702 Views

2 replies

0 likes

Windows
  • 702 Views
  • 2 replies
  • 0 likes

Turning off auto-start when my computer turns on

I want to make it so that Spotify doesn't automatically start up when my computer turns on. Anybody know how to do that? Thanks

Casual Listener

I want to make it so that Spotify doesn't automatically start up when my computer turns on. Anybody know how to do that?  Thanks

SpotCreated

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

How to get rid of ALL offline songs

Ok, I accidentally selected the c:\ drive for the source of my offline songs, and now it added litterally EVERY SINGLE MP3, M4V, AND MP4 file on my c:\. Is there any way I can get rid of them all at once? Thanks, Jayde

Newbie

Ok, I accidentally selected the c:\ drive for the source of my offline songs, and now it added litterally EVERY SINGLE MP3, M4V, AND MP4 file on my c:\.   Is there any way I can get rid of the...

SpotCreated

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Can't dismiss annoying pop-up banners

I'm using the desktop client on windows 10, and every now then there is a pop-up banner that reminds me that sound feature is available in settings. It would be helpful for new users, but the problem is I can't dismiss it. Clicking on the X does noth...

Newbie

I'm using the desktop client on windows 10, and every now then there is a pop-up banner that reminds me that sound feature is available in settings. It would be helpful for new users, but the problem...

SpotCreated

Roadie

1009 Views

1 replies

0 likes

  • 1009 Views
  • 1 replies
  • 0 likes

"Can't play the current song" error keeps popping up

I've been getting the "Can't play the current song" error over and over again on the desktop app. My connection is fine, I've logged in and out multiple times, I restarted the app multiple times and I just removed and reinstalled the app but nothing ...

Newbie

I've been getting the "Can't play the current song" error over and over again on the desktop app. My connection is fine, I've logged in and out multiple times, I restarted the app multiple times and ...

427 Views

0 replies

0 likes

Windows
  • 427 Views
  • 0 replies
  • 0 likes

Solved!! PC (win 10) device connect to PS4?

Hello, I've been searching for a bit, and I can't seem to find a definative answer. Are you able to connect to PS4 via spotify device connect? I'm able to see and connect via my mac, but when I try to on my PC, running the latest version of windows 1...

Casual Listener

Hello,  I've been searching for a bit, and I can't seem to find a definative answer. Are you able to connect to PS4 via spotify device connect? I'm able to see and connect via my mac, but when ...

MrDavo

Gig Goer

3840 Views

3 replies

1 likes

Windows
  • 3840 Views
  • 3 replies
  • 1 likes

My profile and playlist got erased

I had windows 7 and my spotify was working well, but then I got the windows 10 and had to install spotify again, and when I logged in my account was completely in blank, I had no playlists. Basically my spotify on tablet and phone was the same, but o...

Newbie

I had windows 7 and my spotify was working well, but then I got the windows 10 and had to install spotify again, and when I logged in my account was completely in blank, I had no playlists. Basically...

user-removed

Not applicable

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Search on windows 10 app not working

Every time I try to do a search for something like "Country or Rock" I get this error message. "An error occurred. please try searching again."

Regular

Every time I try to do a search for something like "Country or Rock" I get this error message. "An error occurred. please try searching again."

326 Views

0 replies

0 likes

Windows
  • 326 Views
  • 0 replies
  • 0 likes

Repeat One Not Working

I would be listening to a song in a playlist and have the song on repeat. When I would click on another song to listen to, it would keep the repeat one on. However now if I were to change the song, it only keeps the playlist on repeat and not the son...

Regular

I would be listening to a song in a playlist and have the song on repeat. When I would click on another song to listen to, it would keep the repeat one on.   However now if I were to change th...

509 Views

0 replies

0 likes

Windows
  • 509 Views
  • 0 replies
  • 0 likes

Local Files missing

Too often local files that are in my selected directory will be missing. Most of the time its one or two files. They are in the directory and when I turn off the source for the directory, and re-add it, the songs will show up but it happens for too o...

Newbie

Too often local files that are in my selected directory will be missing. Most of the time its one or two files. They are in the directory and when I turn off the source for the directory, and re-add ...

330 Views

0 replies

0 likes

Windows
  • 330 Views
  • 0 replies
  • 0 likes

Solved!! Most songs not playing in playlist.

I have a playlist with 839 songs in it made by myself, and I'm too frequently hearing the same songs and at that I'm not hearing some at all. any help?

Casual Listener

I have a playlist with 839 songs in it made by myself, and I'm too frequently hearing the same songs and at that I'm not hearing some at all. any help?

HastalaMason

Regular

550 Views

1 replies

0 likes

Windows
  • 550 Views
  • 1 replies
  • 0 likes

Local file song recognisation

The song "All I Do" by Logic in my local files (because I downloaded the mixtape "Young Sinatra") has been auto-detected and linked to a song on an album called "Now That's Frat Rap, Vol 3". It seems this album though has only two songs which can be ...

Newbie

The song "All I Do" by Logic in my local files (because I downloaded the mixtape "Young Sinatra") has been auto-detected and linked to a song on an album called "Now That's Frat Rap, Vol 3". It seems...

320 Views

0 replies

1 likes

  • 320 Views
  • 0 replies
  • 1 likes

Program Files damaged

hi guys, i'm sorry if this question already been answered. but i tried to surf to the community site and haven't found any solution for this issue. i tried to open my spotify today, and it prompted that my spotify program file has become damaged, may...

Newbie

hi guys, i'm sorry if this question already been answered. but i tried to surf to the community site and haven't found any solution for this issue.   i tried to open my spotify today, and it p...

2263 Views

0 replies

6 likes

  • 2263 Views
  • 0 replies
  • 6 likes

Sync music to Ipod Nano 2. Gen

Hello there! I am wondering can I sync my musics to Ipod Nano 2. Gen ? I successfully detected my Ipod on ITunes but nothing showed up on Spotify. I heard that it is done back in the day but how about now? Thanks for answers.

Newbie

Hello there! I am wondering can I sync my musics to Ipod Nano 2. Gen ? I successfully detected my Ipod on ITunes but nothing showed up on Spotify. I heard that it is done back in the day but how...

435 Views

0 replies

0 likes

Windows
  • 435 Views
  • 0 replies
  • 0 likes

Black Screen Problem NEW ISSUES

Hi there, When I start Spotify I get a blank black screen and the Windows error sound plays repeatedly. I turned off Hardware Acceleration (per this solution) and it has at least stopped the annoying error sound, but I still get the black screen. Nex...

Gig Goer

Hi there, When I start Spotify I get a blank black screen and the Windows error sound plays repeatedly. I turned off Hardware Acceleration (per this solution) and it has at least stopped the annoying...

Sebasty

Community Legend

962 Views

3 replies

0 likes

Windows
  • 962 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume too low

I have my spotify and windows volume at 100 and its super low, to the point where the music is not enjoyable. I bellieve its not fixable because its Spotify's normalazation but its just way too low. Its only pushing my headphones to 40% volume. Its j...

Newbie

I have my spotify and windows volume at 100 and its super low, to the point where the music is not enjoyable. I bellieve its not fixable because its Spotify's normalazation but its just way too low. ...

CyberTootie

Regular

3515 Views

6 replies

2 likes

Windows
  • 3515 Views
  • 6 replies
  • 2 likes

Solved!! Mouse

I can't do anything with my mouse other than left click and move it. I can't scroll or use anything else

Casual Listener

I can't do anything with my mouse other than left click and move it. I can't scroll or use anything else

LuxrayTheWolf

Casual Listener

846 Views

2 replies

0 likes

  • 846 Views
  • 2 replies
  • 0 likes