Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83574 Views

40 replies

68 likes

  • 83574 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792354 Views

503 replies

64 likes

  • 792354 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23169 Views

25 replies

7 likes

  • 23169 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3036 Views

0 replies

4 likes

  • 3036 Views
  • 0 replies
  • 4 likes

Workaround to import Windows Media Player playlists

Importing playlists from Windows Media Player seems to be broken in Spotify, at least for some users. After a lot of trial and error I figured out a workaround to add my local playlists to Spotify. Hopefully someone else finds this information useful...

Newbie

Importing playlists from Windows Media Player seems to be broken in Spotify, at least for some users. After a lot of trial and error I figured out a workaround to add my local playlists to Spoti...

5029 Views

0 replies

2 likes

Windows
  • 5029 Views
  • 0 replies
  • 2 likes

Offline mode unavailable /pas de mode hors ligne prosposé

On my spotify premium account, the possibily to download songs to listen to them offline doesn't appear. I have enough space on my desktop, and i already tried to uninstall / reinstall spotify three times: no result. Please help me !!! Nobody seems t...

Newbie

On my spotify premium account, the possibily to download songs to listen to them offline doesn't appear. I have enough space on my desktop, and i already tried to uninstall / reinstall spotify three ...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Musixmatch and Spotify Not working

Hello, I was wondering if anyone is having the same issue. I use Musixmatch external lyrics program. Since the latest version of Spotify 1.0.62.508.g2c497f24, Musixmatch will no longer recognise that I am listening to a song.

Casual Listener

Hello, I was wondering if anyone is having the same issue.  I use Musixmatch external lyrics program. Since the latest version of Spotify 1.0.62.508.g2c497f24, Musixmatch will no longer re...

DarkMC

Casual Listener

10867 Views

3 replies

5 likes

Windows
  • 10867 Views
  • 3 replies
  • 5 likes

Empty files instead of downloaded music?

Hi,I recently became a premium member and only get empty folders in my Music library when I try to download music from my playlist. I'm using a Gateway dual core computer under updated Windows 7. There is lots of space on my hard drive. I also reinst...

Casual Listener

Hi, I recently became a premium member and only get empty folders in my Music library when I try to download music from my playlist.  I'm using a Gateway dual core computer under updated Window...

utopiarocks67

Casual Listener

968 Views

2 replies

0 likes

Windows
  • 968 Views
  • 2 replies
  • 0 likes

Add your own songs to a playlist

Ey my dear community.On spotify there is a song I realy like but because I live in Denmark it is unreachebel that means I have to buy it. That I have done but my question is can I somehow upload it for my profile so when i add it to my playlist I can...

Newbie

Ey my dear community. On spotify there is a song I realy like but because I live in Denmark it is unreachebel  that means I have to buy it. That I have done but my question is can I somehow u...

289 Views

0 replies

0 likes

Windows
  • 289 Views
  • 0 replies
  • 0 likes

Playback Problems(Windows 10,app)

When I play a song, the seconds bar below is slower than music.This causes interruptions to playback.I tried to reinstall the application from scratch (windows 10) but the problem persists. Do I have to wait for a patch or can I fix it by myself?

Newbie

  When I play a song, the seconds bar below is slower than music. This causes interruptions to playback. I tried to reinstall the application from scratch (windows 10) but the problem persist...

Sebasty

Community Legend

817 Views

3 replies

0 likes

Windows
  • 817 Views
  • 3 replies
  • 0 likes

Won't fullscreen properly

So there is this problem that has been annoying me for ages.My screen setup is made so that I have 2 portrait mode screens with 1 landscape screen in the middle. If Spotify starts up fullscreen on the portrait mode screen, it will not go fullscreen p...

Newbie

So there is this problem that has been annoying me for ages. My screen setup is made so that I have 2 portrait mode screens with 1 landscape screen in the middle.   If Spotify starts up ...

2266 Views

0 replies

9 likes

  • 2266 Views
  • 0 replies
  • 9 likes

Solved!! how d I access my playlist

I have had to get a new computer and have just put my spotify back on. How do I access my playlist.....I cannot find any link to it from the spotify site? On my old computer, I clicked on spotify and my playlist always came straight up after logging ...

Newbie

I have had to get a new computer and have just put my spotify back on.  How do I access my playlist.....I cannot find any link to it from the spotify site?   On my old computer, I clic...

dollface99

Music Fan

74122 Views

8 replies

1 likes

  • 74122 Views
  • 8 replies
  • 1 likes

Solved!! Available songs being skipped for no apparent reason

Some songs are being displayed as such:Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hide unavailable songs) but still is not playable. I've already t...

Regular

Some songs are being displayed as such: Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hid...

sakeuon

Regular

711 Views

2 replies

0 likes

Windows
  • 711 Views
  • 2 replies
  • 0 likes

Turning off auto-start when my computer turns on

I want to make it so that Spotify doesn't automatically start up when my computer turns on. Anybody know how to do that? Thanks

Casual Listener

I want to make it so that Spotify doesn't automatically start up when my computer turns on. Anybody know how to do that?  Thanks

SpotCreated

Roadie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

How to get rid of ALL offline songs

Ok, I accidentally selected the c:\ drive for the source of my offline songs, and now it added litterally EVERY SINGLE MP3, M4V, AND MP4 file on my c:\. Is there any way I can get rid of them all at once? Thanks, Jayde

Newbie

Ok, I accidentally selected the c:\ drive for the source of my offline songs, and now it added litterally EVERY SINGLE MP3, M4V, AND MP4 file on my c:\.   Is there any way I can get rid of the...

SpotCreated

Roadie

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Can't dismiss annoying pop-up banners

I'm using the desktop client on windows 10, and every now then there is a pop-up banner that reminds me that sound feature is available in settings. It would be helpful for new users, but the problem is I can't dismiss it. Clicking on the X does noth...

Newbie

I'm using the desktop client on windows 10, and every now then there is a pop-up banner that reminds me that sound feature is available in settings. It would be helpful for new users, but the problem...

SpotCreated

Roadie

1014 Views

1 replies

0 likes

  • 1014 Views
  • 1 replies
  • 0 likes

"Can't play the current song" error keeps popping up

I've been getting the "Can't play the current song" error over and over again on the desktop app. My connection is fine, I've logged in and out multiple times, I restarted the app multiple times and I just removed and reinstalled the app but nothing ...

Newbie

I've been getting the "Can't play the current song" error over and over again on the desktop app. My connection is fine, I've logged in and out multiple times, I restarted the app multiple times and ...

432 Views

0 replies

0 likes

Windows
  • 432 Views
  • 0 replies
  • 0 likes

Solved!! PC (win 10) device connect to PS4?

Hello, I've been searching for a bit, and I can't seem to find a definative answer. Are you able to connect to PS4 via spotify device connect? I'm able to see and connect via my mac, but when I try to on my PC, running the latest version of windows 1...

Casual Listener

Hello,  I've been searching for a bit, and I can't seem to find a definative answer. Are you able to connect to PS4 via spotify device connect? I'm able to see and connect via my mac, but when ...

MrDavo

Gig Goer

3859 Views

3 replies

1 likes

Windows
  • 3859 Views
  • 3 replies
  • 1 likes

My profile and playlist got erased

I had windows 7 and my spotify was working well, but then I got the windows 10 and had to install spotify again, and when I logged in my account was completely in blank, I had no playlists. Basically my spotify on tablet and phone was the same, but o...

Newbie

I had windows 7 and my spotify was working well, but then I got the windows 10 and had to install spotify again, and when I logged in my account was completely in blank, I had no playlists. Basically...

user-removed

Not applicable

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Search on windows 10 app not working

Every time I try to do a search for something like "Country or Rock" I get this error message. "An error occurred. please try searching again."

Regular

Every time I try to do a search for something like "Country or Rock" I get this error message. "An error occurred. please try searching again."

327 Views

0 replies

0 likes

Windows
  • 327 Views
  • 0 replies
  • 0 likes

Repeat One Not Working

I would be listening to a song in a playlist and have the song on repeat. When I would click on another song to listen to, it would keep the repeat one on. However now if I were to change the song, it only keeps the playlist on repeat and not the son...

Regular

I would be listening to a song in a playlist and have the song on repeat. When I would click on another song to listen to, it would keep the repeat one on.   However now if I were to change th...

514 Views

0 replies

0 likes

Windows
  • 514 Views
  • 0 replies
  • 0 likes

Local Files missing

Too often local files that are in my selected directory will be missing. Most of the time its one or two files. They are in the directory and when I turn off the source for the directory, and re-add it, the songs will show up but it happens for too o...

Newbie

Too often local files that are in my selected directory will be missing. Most of the time its one or two files. They are in the directory and when I turn off the source for the directory, and re-add ...

332 Views

0 replies

0 likes

Windows
  • 332 Views
  • 0 replies
  • 0 likes

Solved!! Most songs not playing in playlist.

I have a playlist with 839 songs in it made by myself, and I'm too frequently hearing the same songs and at that I'm not hearing some at all. any help?

Casual Listener

I have a playlist with 839 songs in it made by myself, and I'm too frequently hearing the same songs and at that I'm not hearing some at all. any help?

HastalaMason

Regular

555 Views

1 replies

0 likes

Windows
  • 555 Views
  • 1 replies
  • 0 likes

Local file song recognisation

The song "All I Do" by Logic in my local files (because I downloaded the mixtape "Young Sinatra") has been auto-detected and linked to a song on an album called "Now That's Frat Rap, Vol 3". It seems this album though has only two songs which can be ...

Newbie

The song "All I Do" by Logic in my local files (because I downloaded the mixtape "Young Sinatra") has been auto-detected and linked to a song on an album called "Now That's Frat Rap, Vol 3". It seems...

336 Views

0 replies

1 likes

  • 336 Views
  • 0 replies
  • 1 likes