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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80195 Views

40 replies

68 likes

  • 80195 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lourdesmani

Visitor

769363 Views

502 replies

64 likes

  • 769363 Views
  • 502 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16423 Views

17 replies

5 likes

  • 16423 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

  • 2712 Views
  • 0 replies
  • 4 likes

Empty files instead of downloaded music?

Hi,I recently became a premium member and only get empty folders in my Music library when I try to download music from my playlist. I'm using a Gateway dual core computer under updated Windows 7. There is lots of space on my hard drive. I also reinst...

Casual Listener

Hi, I recently became a premium member and only get empty folders in my Music library when I try to download music from my playlist.  I'm using a Gateway dual core computer under updated Window...

utopiarocks67

Casual Listener

946 Views

2 replies

0 likes

Windows
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  • 2 replies
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Add your own songs to a playlist

Ey my dear community.On spotify there is a song I realy like but because I live in Denmark it is unreachebel that means I have to buy it. That I have done but my question is can I somehow upload it for my profile so when i add it to my playlist I can...

Newbie

Ey my dear community. On spotify there is a song I realy like but because I live in Denmark it is unreachebel  that means I have to buy it. That I have done but my question is can I somehow u...

284 Views

0 replies

0 likes

Windows
  • 284 Views
  • 0 replies
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Playback Problems(Windows 10,app)

When I play a song, the seconds bar below is slower than music.This causes interruptions to playback.I tried to reinstall the application from scratch (windows 10) but the problem persists. Do I have to wait for a patch or can I fix it by myself?

Newbie

  When I play a song, the seconds bar below is slower than music. This causes interruptions to playback. I tried to reinstall the application from scratch (windows 10) but the problem persist...

Sebasty

Community Legend

801 Views

3 replies

0 likes

Windows
  • 801 Views
  • 3 replies
  • 0 likes

Won't fullscreen properly

So there is this problem that has been annoying me for ages.My screen setup is made so that I have 2 portrait mode screens with 1 landscape screen in the middle. If Spotify starts up fullscreen on the portrait mode screen, it will not go fullscreen p...

Newbie

So there is this problem that has been annoying me for ages. My screen setup is made so that I have 2 portrait mode screens with 1 landscape screen in the middle.   If Spotify starts up ...

2254 Views

0 replies

9 likes

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  • 0 replies
  • 9 likes

Solved!! how d I access my playlist

I have had to get a new computer and have just put my spotify back on. How do I access my playlist.....I cannot find any link to it from the spotify site? On my old computer, I clicked on spotify and my playlist always came straight up after logging ...

Newbie

I have had to get a new computer and have just put my spotify back on.  How do I access my playlist.....I cannot find any link to it from the spotify site?   On my old computer, I clic...

dollface99

Music Fan

73712 Views

8 replies

1 likes

  • 73712 Views
  • 8 replies
  • 1 likes

Solved!! Available songs being skipped for no apparent reason

Some songs are being displayed as such:Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hide unavailable songs) but still is not playable. I've already t...

Regular

Some songs are being displayed as such: Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hid...

sakeuon

Regular

696 Views

2 replies

0 likes

Windows
  • 696 Views
  • 2 replies
  • 0 likes

Turning off auto-start when my computer turns on

I want to make it so that Spotify doesn't automatically start up when my computer turns on. Anybody know how to do that? Thanks

Casual Listener

I want to make it so that Spotify doesn't automatically start up when my computer turns on. Anybody know how to do that?  Thanks

SpotCreated

Roadie

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

How to get rid of ALL offline songs

Ok, I accidentally selected the c:\ drive for the source of my offline songs, and now it added litterally EVERY SINGLE MP3, M4V, AND MP4 file on my c:\. Is there any way I can get rid of them all at once? Thanks, Jayde

Newbie

Ok, I accidentally selected the c:\ drive for the source of my offline songs, and now it added litterally EVERY SINGLE MP3, M4V, AND MP4 file on my c:\.   Is there any way I can get rid of the...

SpotCreated

Roadie

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Can't dismiss annoying pop-up banners

I'm using the desktop client on windows 10, and every now then there is a pop-up banner that reminds me that sound feature is available in settings. It would be helpful for new users, but the problem is I can't dismiss it. Clicking on the X does noth...

Newbie

I'm using the desktop client on windows 10, and every now then there is a pop-up banner that reminds me that sound feature is available in settings. It would be helpful for new users, but the problem...

SpotCreated

Roadie

1007 Views

1 replies

0 likes

  • 1007 Views
  • 1 replies
  • 0 likes

"Can't play the current song" error keeps popping up

I've been getting the "Can't play the current song" error over and over again on the desktop app. My connection is fine, I've logged in and out multiple times, I restarted the app multiple times and I just removed and reinstalled the app but nothing ...

Newbie

I've been getting the "Can't play the current song" error over and over again on the desktop app. My connection is fine, I've logged in and out multiple times, I restarted the app multiple times and ...

426 Views

0 replies

0 likes

Windows
  • 426 Views
  • 0 replies
  • 0 likes

Solved!! PC (win 10) device connect to PS4?

Hello, I've been searching for a bit, and I can't seem to find a definative answer. Are you able to connect to PS4 via spotify device connect? I'm able to see and connect via my mac, but when I try to on my PC, running the latest version of windows 1...

Casual Listener

Hello,  I've been searching for a bit, and I can't seem to find a definative answer. Are you able to connect to PS4 via spotify device connect? I'm able to see and connect via my mac, but when ...

MrDavo

Gig Goer

3821 Views

3 replies

1 likes

Windows
  • 3821 Views
  • 3 replies
  • 1 likes

My profile and playlist got erased

I had windows 7 and my spotify was working well, but then I got the windows 10 and had to install spotify again, and when I logged in my account was completely in blank, I had no playlists. Basically my spotify on tablet and phone was the same, but o...

Newbie

I had windows 7 and my spotify was working well, but then I got the windows 10 and had to install spotify again, and when I logged in my account was completely in blank, I had no playlists. Basically...

user-removed

Not applicable

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Search on windows 10 app not working

Every time I try to do a search for something like "Country or Rock" I get this error message. "An error occurred. please try searching again."

Regular

Every time I try to do a search for something like "Country or Rock" I get this error message. "An error occurred. please try searching again."

325 Views

0 replies

0 likes

Windows
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Repeat One Not Working

I would be listening to a song in a playlist and have the song on repeat. When I would click on another song to listen to, it would keep the repeat one on. However now if I were to change the song, it only keeps the playlist on repeat and not the son...

Regular

I would be listening to a song in a playlist and have the song on repeat. When I would click on another song to listen to, it would keep the repeat one on.   However now if I were to change th...

506 Views

0 replies

0 likes

Windows
  • 506 Views
  • 0 replies
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Local Files missing

Too often local files that are in my selected directory will be missing. Most of the time its one or two files. They are in the directory and when I turn off the source for the directory, and re-add it, the songs will show up but it happens for too o...

Newbie

Too often local files that are in my selected directory will be missing. Most of the time its one or two files. They are in the directory and when I turn off the source for the directory, and re-add ...

330 Views

0 replies

0 likes

Windows
  • 330 Views
  • 0 replies
  • 0 likes

Solved!! Most songs not playing in playlist.

I have a playlist with 839 songs in it made by myself, and I'm too frequently hearing the same songs and at that I'm not hearing some at all. any help?

Casual Listener

I have a playlist with 839 songs in it made by myself, and I'm too frequently hearing the same songs and at that I'm not hearing some at all. any help?

HastalaMason

Regular

548 Views

1 replies

0 likes

Windows
  • 548 Views
  • 1 replies
  • 0 likes

Local file song recognisation

The song "All I Do" by Logic in my local files (because I downloaded the mixtape "Young Sinatra") has been auto-detected and linked to a song on an album called "Now That's Frat Rap, Vol 3". It seems this album though has only two songs which can be ...

Newbie

The song "All I Do" by Logic in my local files (because I downloaded the mixtape "Young Sinatra") has been auto-detected and linked to a song on an album called "Now That's Frat Rap, Vol 3". It seems...

319 Views

0 replies

1 likes

  • 319 Views
  • 0 replies
  • 1 likes

Program Files damaged

hi guys, i'm sorry if this question already been answered. but i tried to surf to the community site and haven't found any solution for this issue. i tried to open my spotify today, and it prompted that my spotify program file has become damaged, may...

Newbie

hi guys, i'm sorry if this question already been answered. but i tried to surf to the community site and haven't found any solution for this issue.   i tried to open my spotify today, and it p...

2261 Views

0 replies

6 likes

  • 2261 Views
  • 0 replies
  • 6 likes

Sync music to Ipod Nano 2. Gen

Hello there! I am wondering can I sync my musics to Ipod Nano 2. Gen ? I successfully detected my Ipod on ITunes but nothing showed up on Spotify. I heard that it is done back in the day but how about now? Thanks for answers.

Newbie

Hello there! I am wondering can I sync my musics to Ipod Nano 2. Gen ? I successfully detected my Ipod on ITunes but nothing showed up on Spotify. I heard that it is done back in the day but how...

429 Views

0 replies

0 likes

Windows
  • 429 Views
  • 0 replies
  • 0 likes

Black Screen Problem NEW ISSUES

Hi there, When I start Spotify I get a blank black screen and the Windows error sound plays repeatedly. I turned off Hardware Acceleration (per this solution) and it has at least stopped the annoying error sound, but I still get the black screen. Nex...

Gig Goer

Hi there, When I start Spotify I get a blank black screen and the Windows error sound plays repeatedly. I turned off Hardware Acceleration (per this solution) and it has at least stopped the annoying...

Sebasty

Community Legend

955 Views

3 replies

0 likes

Windows
  • 955 Views
  • 3 replies
  • 0 likes