Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12156 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1448 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
3653 Views
39 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Every time I log in some random playlist that I don't want is saved to my library... the latest two are "hot rythmic" and "la vida loca"... it seems like every time I log in two or three new ones are in my library without me addidng them. Why is this...
Every time I log in some random playlist that I don't want is saved to my library... the latest two are "hot rythmic" and "la vida loca"... it seems like every time I log in two or three new ones are...
510 Views
0 replies
0 likes
How do I fix this? If I hit play/pause, it opens WMP, and then if I press it again, spotify actually responds. If I close WMP it stops responding. I didn't have this problem until I reinstalled my OS earlier this year. What gives?
How do I fix this? If I hit play/pause, it opens WMP, and then if I press it again, spotify actually responds. If I close WMP it stops responding. I didn't have this problem until I reinstalled my OS...
Newbie
4891 Views
4 replies
2 likes
Hi, Since several weeks, all songs for the album "Polaroïds & pornographie" of the artist "Aqme" sizzle.I tried from the web player, Windows & Android app and the result is the same.For example the song 3'38 sizzle at 0:56 and all during the rest of ...
Hi, Since several weeks, all songs for the album "Polaroïds & pornographie" of the artist "Aqme" sizzle. I tried from the web player, Windows & Android app and the result is th...
Casual Listener
784 Views
2 replies
0 likes
Hello, there are some songs like "Just like you" or "A little work" from the new Fergie album Double Dutchess posted today skipping... can someone please fix this issue?
Hello, there are some songs like "Just like you" or "A little work" from the new Fergie album Double Dutchess posted today skipping... can someone please fix this issue?
308 Views
0 replies
0 likes
Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black.I uinstalled it and deleted much left files as I could (users...appdata etc.), restarting computer, used Ccleaner,...
Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black. I uinstalled it and deleted much left files as I could (users...
Newbie
877 Views
2 replies
1 likes
Spotify won`t go online i have internet but still it`s offline and it say error 4 I`ve windows 10 Education 64bit and spotify v1.0.63.617.g5aca9a2a Plz Help
Spotify won`t go online i have internet but still it`s offline and it say error 4 I`ve windows 10 Education 64bit and spotify v1.0.63.617.g5aca9a2a Plz Help
Community Legend
3981 Views
14 replies
1 likes
Windows 10 - up to dateJDK 1.8 - up to date.NET - up to datedrivers - up to dateSpotify - up to date, standalone (not from Windows store) When listening to some list (album/author/daily), the bottom left container with song picture and author/title i...
Windows 10 - up to date JDK 1.8 - up to date .NET - up to date drivers - up to date Spotify - up to date, standalone (not from Windows store) When listening to some list (album/author/da...
345 Views
0 replies
0 likes
So my spotify has recently decided to stop working... When I try to load it, it loads; but it's blank. See attached. I've reinstalled, updated my graphics drivers as well as tried the cmd trick:%APPDATA%\Spotify\spotify.exe --disable-accelerated-laye...
So my spotify has recently decided to stop working... When I try to load it, it loads; but it's blank. See attached. I've reinstalled, updated my graphics drivers as well a...
Roadie
664 Views
1 replies
0 likes
Can you send me my inbox playlist?? Also please bring this feature back.
Can you send me my inbox playlist?? Also please bring this feature back.
328 Views
0 replies
0 likes
So i use the windows standalone version of Spotify, and i have multiple monitors. It seems that when i start Spotify in my lower resolution monitor, it gets stuck as that window size when fullscreening on my bigger monitor. But the weird thing is tha...
So i use the windows standalone version of Spotify, and i have multiple monitors. It seems that when i start Spotify in my lower resolution monitor, it gets stuck as that window size when fullscreeni...
500 Views
0 replies
1 likes
Hello just new to Premium I use it with windows desktop & on iphone (family version) How can I play tracks in order and not randomly once I have chosen an album ? Thanks
Hello just new to Premium I use it with windows desktop & on iphone (family version) How can I play tracks in order and not randomly once I have chosen an album ? Thanks
371 Views
0 replies
0 likes
Spotify will not play anything on my laptop (win10), it keeps saying "can't play the current song". I've tried uninstalling the app and reinstalling it, I've tried switch hardware acceleartion. I've checked my firewall settings so that is not blockin...
Spotify will not play anything on my laptop (win10), it keeps saying "can't play the current song". I've tried uninstalling the app and reinstalling it, I've tried switch hardware acceleartion....
411 Views
0 replies
0 likes
I've been trying to install Spotify on my new laptop for several days now, without success. I've tried both the app store and the webpage. When I install Spotify, it opens as an empty black box with no content. Yesterday I managed to install it corre...
I've been trying to install Spotify on my new laptop for several days now, without success. I've tried both the app store and the webpage. When I install Spotify, it opens as an empty black...
Casual Listener
543 Views
1 replies
0 likes
I cant get spotify off of my computer. Initially I just dragged it into the trash and tried to delete it, but the removing trash bar just stopped half way, and I had to force quit finder. After I did that the app now has the ghostbusters circle with ...
I cant get spotify off of my computer. Initially I just dragged it into the trash and tried to delete it, but the removing trash bar just stopped half way, and I had to force quit finder. After I did...
Newbie
3076 Views
3 replies
2 likes
when i have downloaded it i cant open it
when i have downloaded it i cant open it
Not applicable
425 Views
1 replies
0 likes
2 to 3 weeks ago spotify works on my laptop just fine then it just stopped. When I started playing a song again, it is playing but without any sound. Already un-ticked the accelerator thing, as well as checked, muted, unmuted my volume mixer, uninsta...
2 to 3 weeks ago spotify works on my laptop just fine then it just stopped. When I started playing a song again, it is playing but without any sound. Already un-ticked the accelerator thing, as well ...
311 Views
0 replies
0 likes
I get disconnected frequently from the internet due to my VPN service overloading my netgear modem and crashing it. Point is that spotify frequently goes offline, and stays that way, specifically for the "Your Daily Mix" section. Doesn't matter that ...
I get disconnected frequently from the internet due to my VPN service overloading my netgear modem and crashing it. Point is that spotify frequently goes offline, and stays that way, sp...
386 Views
0 replies
0 likes
Hello Everyone: I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logged in. But after that, the screen turns out in a black empty...
Hello Everyone: I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logg...
Casual Listener
1051 Views
4 replies
0 likes
Is this normal or it is a bug?
Is this normal or it is a bug?
Not applicable
337 Views
1 replies
0 likes
Hello, When I try to download music it just says the disk is full, except I have 150 gigabytes left on that drive. Help is appreciated
Hello, When I try to download music it just says the disk is full, except I have 150 gigabytes left on that drive. Help is appreciated
316 Views
0 replies
0 likes
