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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12160 Views

105 replies

47 likes

  • 12160 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1450 Views

15 replies

2 likes

Possible Bug
  • 1450 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3655 Views

39 replies

2 likes

  • 3655 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9128 Views

0 replies

4 likes

  • 9128 Views
  • 0 replies
  • 4 likes

How can I shuffle both Local Files and Songs?

Under the "Your Music" section, there is "Songs," which lists every track whose big "+" button I've clicked. Fine. There's also a "Local Files" tab which pulled in everything I've bought on the iTunes Store. Also good. But I want to drag files from L...

Casual Listener

Under the "Your Music" section, there is "Songs," which lists every track whose big "+" button I've clicked.   Fine.   There's also a "Local Files" tab which pulled in everything I'...

valcanaia

Newbie

8846 Views

8 replies

5 likes

Mac
  • 8846 Views
  • 8 replies
  • 5 likes

Done with Spotify, hello Amazon Music

I've been using Spotify for a couple years now, but the Desktop App is garbage and I'm really tired of fiddling with it. The solution to installing it? Run it in Windows XP compatibility mode. That tells me that Spotify doesn't give two, or even one,...

Visitor

I've been using Spotify for a couple years now, but the Desktop App is garbage and I'm really tired of fiddling with it.  The solution to installing it?  Run it in Windows XP compatibility ...

rednblu

Roadie

1001 Views

4 replies

1 likes

Windows
  • 1001 Views
  • 4 replies
  • 1 likes

Solved!! Disable auto-update? Choose where Spotify installs? This is frustrating.

I accidentally posted this in the wrong forum (https://community.spotify.com/t5/Social-Off-Topic/Disable-auto-update-Choose-where-Spotify-installs-This-is/m-p/2133074/) and I don't see any way to move or close that thread, so sorry about this being p...

Regular

I accidentally posted this in the wrong forum (https://community.spotify.com/t5/Social-Off-Topic/Disable-auto-update-Choose-where-Spotify-installs-This-is/m-p/2133074/) and I don't see any way to mov...

fkgdjnadfiughtn

Regular

10636 Views

1 replies

0 likes

Windows
  • 10636 Views
  • 1 replies
  • 0 likes

How to not save music on PC, but on mobile.

Hi all!I'm an enthusiast Spotify user, I enjoy listening in good quality music with my premium, and I save my fav music on my Iphone to listen when without connection.... ...but why does the desktop version (PC) automatically syncs the settings, ther...

Newbie

Hi all! I'm an enthusiast Spotify user, I enjoy listening in good quality music with my premium, and I save my fav music on my Iphone to listen when without connection....   ...but why d...

426 Views

0 replies

0 likes

Windows
  • 426 Views
  • 0 replies
  • 0 likes

Search function takes me off album screen

Desktop app. When I click the search box, it takes me to the blank "search" screen and starts guessing stuff as I type--instead of going into a nice dropdown bar like google that would keep me on the album/artist/my songs screen. So every time I clic...

Casual Listener

Desktop app. When I click the search box, it takes me to the blank "search" screen and starts guessing stuff as I type--instead of going into a nice dropdown bar like google that would keep me on the...

Spuds_Mackenzie

Casual Listener

825 Views

2 replies

3 likes

  • 825 Views
  • 2 replies
  • 3 likes

Solved!! Too Many Ads!

So I'm a free member and i understand that spotify needs to make money on ads and im fine with that. But either my player is broken and its displaying way to many ads, or spotify is getting insane with the amount of ads. Every ~3 songs i get 3-6 30 s...

Regular

So I'm a free member and i understand that spotify needs to make money on ads and im fine with that. But either my player is broken and its displaying way to many ads, or spotify is getting insane wi...

jessie23

Newbie

3013 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Main Menu Always Appears

When i select a song within a album or even just a single song, minutes later the main menu screen appears. i think this is a bug but don't know if it is actually one.

Casual Listener

When i select a song within a album or even just a single song, minutes later the main menu screen  appears. i think this is a bug but don't know if it is actually one. 

293 Views

0 replies

0 likes

Windows
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Opening Spotify on Windows 7 makes my screen go weird

Hey guys, I wanted to write this to talk about what happens when I open spotify. I linked the picture down below. This never used to happen but now every time I open the Spotify app, my screen goes all crazy on me. Weird colors and messed up sizes. I...

Newbie

Hey guys, I wanted to write this to talk about what happens when I open spotify. I linked the picture down below. This never used to happen but now every time I open the Spotify app, my screen goes a...

937 Views

0 replies

2 likes

  • 937 Views
  • 0 replies
  • 2 likes

Spotify turns off on Sleep mode (SP4)

Hello, This is a really annoying issue.When the screen goes to sleep -- by closing the cover, pressing the power button or, the most common one, after a few minutes as defined in the power saving settings -- Spotify stops playing. Now I understand th...

Casual Listener

Hello,   This is a really annoying issue. When the screen goes to sleep -- by closing the cover, pressing the power button or, the most common one, after a few minutes as defined in the power...

qwertz98

Newbie

1301 Views

3 replies

2 likes

Windows
  • 1301 Views
  • 3 replies
  • 2 likes

Discover weekly does not refresh without restart

I have noticed that every Monday if I have left the Spotify app open (which I often do on my work computer) my Discover Weekly list will be stale unless I exit the application entirely and return to it

Visitor

I have noticed that every Monday if I have left the Spotify app open (which I often do on my work computer) my Discover Weekly list will be stale unless I exit the application entirely and return to ...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Shuffle

When I put my playlist on shuffle, it only plays songs that are within 20 or so songs of the originally played song. For example, if I play song number 670 ( I have 731 songs in this playlist) It will only shuffle songs 650-690.

Newbie

When I put my playlist on shuffle, it only plays songs that are within 20 or so songs of the originally played song. For example, if I play song number 670 ( I have 731 songs in this playlist) It wil...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Solved!! Discovered on info disappeared

Since the update of the desktop app today, the "Discovered on" on an artist about page is gone. This was a really good way to find Spotify curators that's not owned by the big labels and I wonder if it's possible to find this function somewhere else.

Music Fan

Since the update of the desktop app today, the "Discovered on" on an artist about page is gone. This was a really good way to find Spotify curators that's not owned by the big labels and I wonder if ...

virtuaxe

Roadie

8909 Views

15 replies

24 likes

Windows
  • 8909 Views
  • 15 replies
  • 24 likes

Off line storage location cannot be changed why?

Hello i have tried to change my location for the "off line mode"by default it's in C://users appdata folders i tried to change it to my other drive and got the message "you need to restart spotify so this change will take effect" so i did, but when i...

Newbie

Hello i have tried to change my location for the "off line mode" by default it's in C://users appdata folders  i tried to change it to my other drive and got the message "you need to rest...

743 Views

0 replies

0 likes

Windows
  • 743 Views
  • 0 replies
  • 0 likes

Create similar playlist

Don't think a lot of people actually noticed this update, and since it's pretty awesome (and actually works very good, yes looking at you Radio) I thought I'd share it. There now is a "Create Similar Playlist" option in the context menu of playlists....

Gig Goer

Don't think a lot of people actually noticed this update, and since it's pretty awesome (and actually works very good, yes looking at you Radio) I thought I'd share it.   There now is a "...

RME

Gig Goer

35590 Views

3 replies

4 likes

Windows
  • 35590 Views
  • 3 replies
  • 4 likes

Spotify crashes after undocking laptop

Hey! I work with a docked laptop at work, and whenever I undock the computer, Spotify crashes. Since this happens a few times a day, it has become quite annoying. I've seen a few other posts mentioning this, and there seems to be no official comment ...

Newbie

Hey! I work with a docked laptop at work, and whenever I undock the computer, Spotify crashes. Since this happens a few times a day, it has become quite annoying. I've seen a few other posts mentioni...

546 Views

0 replies

2 likes

Windows
  • 546 Views
  • 0 replies
  • 2 likes

Local Files don't play. Removed ones still show up

Hi, I tried adding new local files today, they do show up in "Local Files" but when I press play I get the message "This song is not available. If you have the file on your computer you can import it." Additionally some files I unchecked in the setti...

Casual Listener

Hi,   I tried adding new local files today, they do show up in "Local Files" but when I press play I get the message "This song is not available. If you have the file on your computer you can ...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Ads overplaying?

I am a long time user of Spotify, but recently on my computer, I am getting a ridiculous amount of ads. I get that I am being pushed to buy premium but I am getting about 3 of my songs, maybe 7-10 minutes of music, and then around 3-5 ads, 15-30 seco...

Newbie

I am a long time user of Spotify, but recently on my computer, I am getting a ridiculous amount of ads. I get that I am being pushed to buy premium but I am getting about 3 of my songs, maybe 7-...

391 Views

0 replies

0 likes

Windows
  • 391 Views
  • 0 replies
  • 0 likes

Remove all Facebookdata from Spotifyprofile

Hi all, I tested connecting my Spotifyprofile with my Facebookacoount and I now want to not just disconnect these two again, I do want to remove all Facebookdata from my Spotifyprofile. Like picture, name etc. How does this work? Thanks in advance!

Newbie

Hi all,   I tested connecting my Spotifyprofile with my Facebookacoount and I now want to not just disconnect these two again, I do want to remove all Facebookdata from my Spotifyprofile. Like...

327 Views

0 replies

0 likes

Windows
  • 327 Views
  • 0 replies
  • 0 likes

How do I get back to the orginal spotify radio selection?

Hi, I was just wondering if there was any way to go back to the original radio mix after it has reloaded a new selection of songs? I wanted to listen to the Radio Genre Soul, but after a certain amount of songs it reloaded with a whole new selection....

Newbie

Hi, I was just wondering if there was any way to go back to the original radio mix after it has reloaded a new selection of songs? I wanted to listen to the Radio Genre Soul, but after a certain amou...

391 Views

0 replies

0 likes

Windows
  • 391 Views
  • 0 replies
  • 0 likes