Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9598 Views
95 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
864 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2073 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hello i have tried to change my location for the "off line mode"by default it's in C://users appdata folders i tried to change it to my other drive and got the message "you need to restart spotify so this change will take effect" so i did, but when i...
Hello i have tried to change my location for the "off line mode" by default it's in C://users appdata folders i tried to change it to my other drive and got the message "you need to rest...
739 Views
0 replies
0 likes
Don't think a lot of people actually noticed this update, and since it's pretty awesome (and actually works very good, yes looking at you Radio) I thought I'd share it. There now is a "Create Similar Playlist" option in the context menu of playlists....
Don't think a lot of people actually noticed this update, and since it's pretty awesome (and actually works very good, yes looking at you Radio) I thought I'd share it. There now is a "...
Gig Goer
35564 Views
3 replies
4 likes
Hey! I work with a docked laptop at work, and whenever I undock the computer, Spotify crashes. Since this happens a few times a day, it has become quite annoying. I've seen a few other posts mentioning this, and there seems to be no official comment ...
Hey! I work with a docked laptop at work, and whenever I undock the computer, Spotify crashes. Since this happens a few times a day, it has become quite annoying. I've seen a few other posts mentioni...
541 Views
0 replies
2 likes
Hi, I tried adding new local files today, they do show up in "Local Files" but when I press play I get the message "This song is not available. If you have the file on your computer you can import it." Additionally some files I unchecked in the setti...
Hi, I tried adding new local files today, they do show up in "Local Files" but when I press play I get the message "This song is not available. If you have the file on your computer you can ...
358 Views
0 replies
0 likes
I am a long time user of Spotify, but recently on my computer, I am getting a ridiculous amount of ads. I get that I am being pushed to buy premium but I am getting about 3 of my songs, maybe 7-10 minutes of music, and then around 3-5 ads, 15-30 seco...
I am a long time user of Spotify, but recently on my computer, I am getting a ridiculous amount of ads. I get that I am being pushed to buy premium but I am getting about 3 of my songs, maybe 7-...
388 Views
0 replies
0 likes
Hi all, I tested connecting my Spotifyprofile with my Facebookacoount and I now want to not just disconnect these two again, I do want to remove all Facebookdata from my Spotifyprofile. Like picture, name etc. How does this work? Thanks in advance!
Hi all, I tested connecting my Spotifyprofile with my Facebookacoount and I now want to not just disconnect these two again, I do want to remove all Facebookdata from my Spotifyprofile. Like...
325 Views
0 replies
0 likes
Hi, I was just wondering if there was any way to go back to the original radio mix after it has reloaded a new selection of songs? I wanted to listen to the Radio Genre Soul, but after a certain amount of songs it reloaded with a whole new selection....
Hi, I was just wondering if there was any way to go back to the original radio mix after it has reloaded a new selection of songs? I wanted to listen to the Radio Genre Soul, but after a certain amou...
389 Views
0 replies
0 likes
Isn't my hardware, already checked for that with youtube. Already cleared my cache. Already turned off connection to facebook. Have already tried toggling hardware acceleration. Don't know if this is a general issue people have or if there is a quick...
Isn't my hardware, already checked for that with youtube. Already cleared my cache. Already turned off connection to facebook. Have already tried toggling hardware acceleration...
467 Views
0 replies
0 likes
I installed Spotify yesterday and I can't play any local file in it.I saw the problem and some 'solution' here on the forum, but nothing works for me.I reinstalled. My quicktime player says its uptodate.I checked the mixer thru the icon in my systray...
I installed Spotify yesterday and I can't play any local file in it. I saw the problem and some 'solution' here on the forum, but nothing works for me. I reinstalled. My quicktime player says its u...
Casual Listener
61977 Views
24 replies
2 likes
I run Windows 7 64bit program version (not webplayer). I already looked in FAQ, and googled for a solve everywhere but I can't seem to fix this. It is very tilting to be unable to search within a playlist that has thousands of songs, I'm at a point w...
I run Windows 7 64bit program version (not webplayer). I already looked in FAQ, and googled for a solve everywhere but I can't seem to fix this. It is very tilting to be unable to searc...
383 Views
0 replies
0 likes
I've got a Surface Book (Windows 10) and music stops playing everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it up Spotify resumes playing. This shouldn't happen and NO,...
I've got a Surface Book (Windows 10) and music stops playing everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it u...
Newbie
1448 Views
2 replies
13 likes
I have been experiencing an "issue" for some months now, where the Friend Activity pane on the Windows desktop application is only showing and updating only 1 followed user's listening activity.I follow 3 users that I wish to get listening activity f...
I have been experiencing an "issue" for some months now, where the Friend Activity pane on the Windows desktop application is only showing and updating only 1 followed user's listening activity....
408 Views
0 replies
0 likes
When will the Win10 platform have an EQ? It's a little pathetic that a media player service in 2017, specificallly focused on playing music alone, doesn't have a user-adjustable equalizer.
When will the Win10 platform have an EQ? It's a little pathetic that a media player service in 2017, specificallly focused on playing music alone, doesn't have a user-adjustable equalizer.
424 Views
0 replies
2 likes
Y a t'il une communauté d'aide en FR ???
Y a t'il une communauté d'aide en FR ???
Community Legend
1679 Views
6 replies
2 likes
Currently running most recent spotify desktop app on Windows 10. Unable to add songs to queue. Tried uninstall and reinstall. Any simple solutions out there?
Currently running most recent spotify desktop app on Windows 10. Unable to add songs to queue. Tried uninstall and reinstall. Any simple solutions out there?
Casual Listener
861 Views
2 replies
0 likes
Hello everyone!A while ago, I noticed that my playlist of Welcome Mix wasn't updating each day, as it used to do, based on my daily searches. As you can see here in the screenshot, the last time they refreshed was 2017-05-09. I don't know what did I ...
Hello everyone! A while ago, I noticed that my playlist of Welcome Mix wasn't updating each day, as it used to do, based on my daily searches. As you can see here in the screenshot, the last ...
Newbie
2096 Views
4 replies
0 likes
I formatted my computer yesterday thinking that my user profile had been corrupted as I was unable to use the 1, 2, 9, 0 keys across the top row, the 1 key in the num pas, and the f, and j keys in the middle. Hardware tests at the BIOS level had all ...
I formatted my computer yesterday thinking that my user profile had been corrupted as I was unable to use the 1, 2, 9, 0 keys across the top row, the 1 key in the num pas, and the f, and j keys in th...
440 Views
0 replies
0 likes
When going to my Control panel, add-remove programs, I cannot remove Spotify. Anyone know why? I do not use it. Perhaps I neeed to first "close" my account?
When going to my Control panel, add-remove programs, I cannot remove Spotify. Anyone know why? I do not use it. Perhaps I neeed to first "close" my account?
Casual Listener
565 Views
2 replies
0 likes
Hey guys, I have a Premium account but the problem is I can't find how to download all of my songs on Windows. There is no "Download" button in the "Songs" tab from "My Music". The only solution I can find is to add every song to a playlist and downl...
Hey guys, I have a Premium account but the problem is I can't find how to download all of my songs on Windows. There is no "Download" button in the "Songs" tab from "My Music". The only solu...
322 Views
0 replies
0 likes
PLEASE REFER TO VIDEO ( BELOW ) FOR EVIDENCE. This issue started happening out of no where this morning. Never had this issue before today. Tried uninstalling client and re installing, as well as a clean install of audio drivers. I have had Spotify o...
PLEASE REFER TO VIDEO ( BELOW ) FOR EVIDENCE. This issue started happening out of no where this morning. Never had this issue before today. Tried uninstalling client and re installi...
612 Views
0 replies
0 likes
