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Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

ConcertGuruJ

Visitor

23275 Views

10 replies

2 likes

  • 23275 Views
  • 10 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

904863 Views

540 replies

64 likes

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  • 540 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

45140 Views

40 replies

8 likes

  • 45140 Views
  • 40 replies
  • 8 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6215 Views

0 replies

4 likes

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Solved!! Spotify is already running, but not responding. Please close it and try again.

I keep getting this "already running" message when I try to open spotify. It is listed as a process in Windows Task Manager, but it won't close when I try to force end the process. I've been having this same issue many times over the past month. Any ...

Casual Listener

I keep getting this "already running" message when I try to open spotify.  It is listed as a process in Windows Task Manager, but it won't close when I try to force end the process.  I've b...

geoffreygoodman

Newbie

68347 Views

141 replies

10 likes

  • 68347 Views
  • 141 replies
  • 10 likes

Saving long play queue to playlist doubles size

This is a weird one: I use a long play queue as a songs I need to listen to list. And due to the play queue resetting without warning with the forced spotify updates the queue is cleared. Therefore each time I finish listening for the day I save the ...

Casual Listener

This is a weird one:   I use a long play queue as a songs I need to listen to list. And due to the play queue resetting without warning with the forced spotify updates the queue is cleared. Th...

972 Views

0 replies

0 likes

Windows
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Superuser Contribution Laptop plays music from speakers when I'm away (even with headphones plugged in)

This has happened twice now: I go off for lunch and hear reports when I'm back from colleagues that music would randomly burst from speakers. The first time, I did not play spotify from my phone, the second time I did. So no clear correlation. In all...

Newbie

This has happened twice now: I go off for lunch and hear reports when I'm back from colleagues that music would randomly burst from speakers.   The first time, I did not play spotify from my p...

eswanson17

Regular

643 Views

2 replies

0 likes

Windows
  • 643 Views
  • 2 replies
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Playlists being cleaned without confirmation

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter.For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offline and didn't synchronize with your servers.So, in that mom...

Newbie

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter. For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offlin...

311 Views

0 replies

0 likes

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Solved!! Certain local files not available

I have an album of 17 songs, MP3, all work fine with Windows Media Player. I added them to my Spotify local files (I'm used to how to do this properly) but only the first two songs can be played through Spotify. The third one is appearantly automatic...

Music Fan

I have an album of 17 songs, MP3, all work fine with Windows Media Player.    I added them to my Spotify local files (I'm used to how to do this properly) but only the first two songs can...

MrMaikiu

Newbie

35211 Views

7 replies

4 likes

Windows
  • 35211 Views
  • 7 replies
  • 4 likes

Songs Liked From Radio Showing Up Only in Saved Songs and not "Liked From Radio" Playlist

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist. It was previosly routing these correctly, but recently stopped. Is there a way to fix this?

Newbie

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist.  It was previosly routing these correctly, but recently stopped. &n...

369 Views

0 replies

0 likes

Windows
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  • 0 replies
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Error Code 13

I had Spotify installed on my new laptop running Windows 8. But the last time I logged in, it was not working. I tried to reinstall it and I keep getting an Error Code 13, that the files can't be found. I tried deleting the files off my computer, als...

Casual Listener

I had Spotify installed on my new laptop running Windows 8.  But the last time I logged in, it was not working.  I tried to reinstall it and I keep getting an Error Code 13, that the files ...

419 Views

0 replies

0 likes

Windows
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spotify for windows 10 and error code 11

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt true. and then when I dont do the full set up it gi...

Newbie

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt&...

Userbored

Newbie

839 Views

1 replies

0 likes

Windows
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  • 1 replies
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Open Spotify autmatically after you log into the computer - Minimized

I have selected both these options: Open Spotify autmatically after you log into the computer - MinimizedClose buttion should minimize the Spotify window to the tray - True Still, when I start the computer, spotify is minimized to task bar. NO ONE wa...

Newbie

I have selected both these options:   Open Spotify autmatically after you log into the computer - Minimized Close buttion should minimize the Spotify window to the tray - True   Still,...

353 Views

0 replies

0 likes

Windows
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  • 0 replies
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Switch account feature removed?

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and select switch accounts. This feature recently disa...

Casual Listener

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and...

xxRAiDERxx

Newbie

6300 Views

4 replies

7 likes

  • 6300 Views
  • 4 replies
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keeps telling me to play a song

I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song. I've played lots of songs. How do I check that box and get this to go away?

Newbie

I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song.  I've played lots of so...

317 Views

0 replies

0 likes

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Windows app not playing music???

I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web player works just fine.

Newbie

I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web playe...

555 Views

0 replies

0 likes

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Solved!! Pictures not showing/loading in Discover or for users

As you can see from the attached files, pictures are not showing/loading in my Spoify for users or on the Discover page. It does show for artists, and the albums covers also. I've tried logging in and out, disconnecting and reconnecting to Facebook, ...

Regular

As you can see from the attached files, pictures are not showing/loading in my Spoify for users or on the Discover page. It does show for artists, and the albums covers also.    I've tr...

scribeconcepts

Newbie

39244 Views

80 replies

3 likes

Windows
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  • 80 replies
  • 3 likes

Solved!! Spotify blank screen

Hi, I can't use Spotify, because there is no content in the app. It's just black.I already tried running it as admin and in compablity mode.Nothing changes when running with %APPDATA%\Spotify\spotify.exe --disable-accelerated-layers --disable-acceler...

Casual Listener

Hi,  I can't use Spotify, because there is no content in the app. It's just black. I already tried running it as admin and in compablity mode. Nothing changes when running with  %APPDAT...

Chrissykes78

Gig Goer

23891 Views

19 replies

1 likes

Windows
  • 23891 Views
  • 19 replies
  • 1 likes

Songs aren't appearing in app

When I searched for the Def Leppard album "Pyromania" in the Android and Desktop app, Spotify did not appear to have them. However, when I google searched them, it allowed me to see them and add them to my playlists. However, they still do not appear...

Casual Listener

When I searched for the Def Leppard album "Pyromania" in the Android and Desktop app, Spotify did not appear to have them. However, when I google searched them, it allowed me to see them and add them...

403 Views

0 replies

0 likes

Windows
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Solved!! Noticably worse quality in Spotify compared to YouTube

Hello! I've been a premium user for more than 2 years now. I've always though that Spotify's quality tops that of pretty much any YT video, but I noticed that a particular song in my playlist sounds noticably worse than when listening to in on YouTub...

Newbie

Hello!   I've been a premium user for more than 2 years now. I've always though that Spotify's quality tops that of pretty much any YT video, but I noticed that a particular song in my pl...

jes327

Casual Listener

14269 Views

2 replies

0 likes

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  • 2 replies
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Yet another black screen case

I've just got this happening to me. I've tried everything that the forums suggest --disable-accelerated-video --disable-accelerated-plugins --disable-accelerated-overflow-scroll --disable-accelerated-layers --disable-accelerated-fixed-root-background...

Casual Listener

I've just got this happening to me. I've tried everything that the forums suggest   --disable-accelerated-video --disable-accelerated-plugins --disable-accelerated-overflow-scroll --disable-ac...

saishuhane

Casual Listener

704 Views

2 replies

1 likes

Windows
  • 704 Views
  • 2 replies
  • 1 likes

Update not keeping Repeat on

Just updated my Spotify desktop app and now every time I play a song it changes from Repeat One to Repeat All, I keep having to change back for each song. Is this just a bug in the update or is this permanent? Can I change it and have it stay Repeat ...

Regular

Just updated my Spotify desktop app and now every time I play a song it changes from Repeat One to Repeat All, I keep having to change back for each song. Is this just a bug in the update or is this ...

user-removed

Not applicable

2247 Views

10 replies

8 likes

Windows
  • 2247 Views
  • 10 replies
  • 8 likes

Solved!! Problem with Daily Mix 1

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I listen but now some time has passed that I listen ...

Visitor

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I...

user-removed

Not applicable

2948 Views

4 replies

0 likes

Windows
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  • 4 replies
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Offline Mode (error code 4) No Internet

I have this problem that spotify is offline all the time even when i have internetis there any solution for this problem I tried the to change auto proxy to HTTP and it didnt workI tried to change the DNS toPreferred DNS server: 8.8.8.8Alternate DNS ...

Visitor

I have this problem that spotify is offline all the time even when i have internet is there any solution for this problem  I tried the to change auto proxy to HTTP and it didnt work I tr...

user-removed

Not applicable

708 Views

2 replies

0 likes

  • 708 Views
  • 2 replies
  • 0 likes