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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83311 Views

40 replies

68 likes

  • 83311 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790035 Views

503 replies

64 likes

  • 790035 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22427 Views

22 replies

7 likes

  • 22427 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3008 Views

0 replies

4 likes

  • 3008 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution [Solved] How to get the full list of genres ?

Hi all, I like to use the "genre:Blues" keyword in the search field, but some main genres are not searchable (i.e. Indie, World, Rock, etc...). So I was wondering where can I get the full list of searchable genres. Thanks, spotify:user:ponsfrilus

Regular

Hi all,    I like to use the "genre:Blues" keyword in the search field, but some main genres are not searchable (i.e. Indie, World, Rock, etc...). So I was wondering where can I get the f...

Sadra-Es

Gig Goer

21736 Views

11 replies

0 likes

Linux
Mac
Windows
  • 21736 Views
  • 11 replies
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'Just a few steps left!' sidebar not going away

Sign Up, Search A Song and Create A Playlist are all checked off, but Play A Song and Add 5 songs to Playlist won't check even after I do those tasks.Tried restarting client (im on Windows 10) and restarting my PC to no avail.Any help is appreciated!

Newbie

Sign Up, Search A Song and Create A Playlist are all checked off, but Play A Song and Add 5 songs to Playlist won't check even after I do those tasks. Tried restarting client (im on Windows 10) and ...

rachelforever23

Newbie

1211 Views

3 replies

1 likes

  • 1211 Views
  • 3 replies
  • 1 likes

Latest update UI is unusable

After Spotify updated (1.0.62.508), UI is not responding to: right click, drag & drop, sliding (volume bar, scroll), double click, and sometimes the clicks respond on the window below, as if Spotify was not in front. I made a fresh reinstall and the ...

Casual Listener

After Spotify updated (1.0.62.508), UI is not responding to: right click, drag & drop, sliding (volume bar, scroll), double click, and sometimes the clicks respond on the window below, as if Spot...

mdonahue

Newbie

685 Views

1 replies

1 likes

Windows
  • 685 Views
  • 1 replies
  • 1 likes

Spotify Desktop stays totally black

Spotify in the later version stays totally black in the desktop version after it upgraded to do latest version today, it just shows a clack page and makes sounds like if a key is stuck and just repeats doing that until closed. I read that the problem...

Newbie

Spotify in the later version stays totally black in the desktop version after it upgraded to do latest version today, it just shows a clack page and makes sounds like if a key is stuck and just repea...

324 Views

0 replies

0 likes

Windows
  • 324 Views
  • 0 replies
  • 0 likes

Spotify support is lying about IE11

In this post:https://community.spotify.com/t5/Ongoing-Issues/Cannot-use-the-Web-Player-from-Internet-Explorer-11/idi-p/1958916/page/7#commentsThe moderator @JuanSebastian says the new web browser was deployed a few weeks ago and the other web browser...

Casual Listener

In this post: https://community.spotify.com/t5/Ongoing-Issues/Cannot-use-the-Web-Player-from-Internet-Explorer-11/idi-p/1958916/page/7#comments The moderator @JuanSebastian says the new web browser...

Maxim

Spotify Star

767 Views

1 replies

0 likes

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  • 1 replies
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Can't complete tasks shown on the right bar

So I installed Spotify app today, and for some reason I can't get rid of tasks on the right bar even though I completed them all. The ones that I can't trigger are "Play a song" and "Add 5 songs to playlist".

Casual Listener

So I installed Spotify app today, and for some reason I can't get rid of tasks on the right bar even though I completed them all. The ones that I can't trigger are "Play a song" and "Add 5 songs to p...

wolh

Newbie

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

[Windows 7] Spotify no longer leaves on repeat 1 song when I change song

Like the title suggests, I can turn on repeat 1 song, but when I change the song it turns it off. It never used to do that and it's very annoying. I like to have it repeat the same song until I choose to switch it or unless I turn it off, but now it ...

Newbie

Like the title suggests, I can turn on repeat 1 song, but when I change the song it turns it off. It never used to do that and it's very annoying. I like to have it repeat the same song until I choos...

395 Views

0 replies

0 likes

Windows
  • 395 Views
  • 0 replies
  • 0 likes

doctorweb

l antivirus DoctorWeb voit le virus win32.kme.based dans la derniere mise a jour de spotify, meme en forcant l installation, l antivirus bloque de nouveau au demmarage de spotify pour le meme virus

Newbie

l antivirus DoctorWeb voit le virus win32.kme.based dans la derniere mise a jour de spotify, meme en forcant l installation, l antivirus bloque de nouveau au demmarage de spotify pour le meme vi...

lion9

Casual Listener

1029 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! What's on Appdata/Local/Spotify/Data

Hi, I changed my "Offline Songs Storage" in my settings and restarted, I then downloaded a few songs and didn't expect my Appdata/Local/Spotify/Data to be filled with 700mo ? My OS drive is installed on a SSD and I don't want to use it for nothing, e...

Regular

Hi,   I changed my "Offline Songs Storage" in my settings and restarted, I then downloaded a few songs and didn't expect my Appdata/Local/Spotify/Data to be filled with 700mo ?   M...

strombilder

Newbie

78199 Views

4 replies

5 likes

Windows
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  • 4 replies
  • 5 likes

Repeat One not working anymore!

For starters, I am using the desktop app on windows 7. Ever since I updated Spotify (to the September update), Repeat One hasn't been working. For example, If I have Repeat One on while I'm playing a song, whenever I change the song for some reason R...

Newbie

For starters, I am using the desktop app on windows 7.   Ever since I updated Spotify (to the September update), Repeat One hasn't been working. For example, If I have Repeat One on while...

TTSteve

Casual Listener

2547 Views

3 replies

5 likes

Windows
  • 2547 Views
  • 3 replies
  • 5 likes

Spotify App Using Alternate Name

Hi! I have been encountering a problem while using the Spotify Windows application. When I login to Spotify through Facebook, the app uses my alternate Chinese Mandarin name instead of my birth name on Facebook. I've tried deleting my alternate name ...

Visitor

Hi!   I have been encountering a problem while using the Spotify Windows application. When I login to Spotify through Facebook, the app uses my alternate Chinese Mandarin name instead of my bi...

Sebasty

Community Legend

1147 Views

4 replies

0 likes

  • 1147 Views
  • 4 replies
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How do I completely uninstall Spotify??

This is ridiculous! When I try to open spotify, I get the mesage "The Spotify application is not responding." I can uninstall it via the control panel. I have tried deleting the root file and it says Spotify is still open and must be closed, however,...

Casual Listener

This is ridiculous!  When I try to open spotify, I get the mesage "The Spotify application is not responding."  I can uninstall it via the control panel.  I have tried deleting the roo...

eblackrose00

Roadie

82710 Views

3 replies

4 likes

Windows
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  • 3 replies
  • 4 likes

Spotify player won't launch properly on Windows 10

Hi all. I jhave Windows 10 and recently my spotify player will not properly launch on ym computer. This started about 2 weeks ago. However the spotify player had been working fine before that. I have reinstalled spotify several times with no luck. I ...

Casual Listener

Hi all. I jhave Windows 10 and recently my spotify player will not properly launch on ym computer. This started about 2 weeks ago. However the spotify player had been working fine before that. I have...

dafanz

Casual Listener

2109 Views

3 replies

1 likes

  • 2109 Views
  • 3 replies
  • 1 likes

Cannot find DSOUND.DLL

I've searching the web for this to fix but no luck. tried reinstalling directx, installed latest graphics card, reinstalling spotify. Your response is greatly appreciated. Thanks

Newbie

I've searching the web for this to fix but no luck. tried reinstalling directx, installed latest graphics card, reinstalling spotify. Your response is greatly appreciated. Thanks     ...

thomasb2602

Gig Goer

2244 Views

1 replies

0 likes

Windows
  • 2244 Views
  • 1 replies
  • 0 likes

Memory Leak?

So I'm currently using v1.0.5.186 and after ~2 days my spotify was using 3,8GB Ram. I restarted the client and after a few hours I'm again close to 1gb. Fix it please

Casual Listener

So I'm currently using v1.0.5.186 and after ~2 days my spotify was using 3,8GB Ram. I restarted the client and after a few hours I'm again close to 1gb.  Fix it please 🙂

ConnyJ

Newbie

7082 Views

17 replies

4 likes

Windows
  • 7082 Views
  • 17 replies
  • 4 likes

Ecualizador por favor!!

Soy usuario de Windows 10, y una de las razones pro las que no utilizo mucho spotify es qeu no tiene ecualizador, lo cual me parece algo basico en cualquier programa de reproducción de musica, la pregunta es, ¿Algun dia se ira a implementar? y si no ...

Casual Listener

Soy usuario de Windows 10, y una de las razones pro las que no utilizo mucho spotify es qeu no tiene ecualizador, lo cual me parece algo basico en cualquier programa de reproducción de musica, la pre...

816 Views

0 replies

8 likes

Windows
  • 816 Views
  • 0 replies
  • 8 likes

Your Daily Mix Crashes Client in Windows

Starting the spotify desktop client work just fine.Since I enjoy the "Your Daily Mix" this is my normal go-to selection.Every time for the last 2-3 weeks, when I select this option, the entire spotify client shuts down without any error messages or a...

Newbie

Starting the spotify desktop client work just fine. Since I enjoy the "Your Daily Mix" this is my normal go-to selection. Every time for the last 2-3 weeks, when I select this option, the entire sp...

nu705

Newbie

511 Views

2 replies

0 likes

Windows
  • 511 Views
  • 2 replies
  • 0 likes

Superuser Contribution New users sidebar tasks stuck at 60%.

New premium account and I've notice this % dial on the right. However hard I try I can't get rid of it. Five tasks; sign up, search a song, play a song, create a playlist, add 5 songs to a playlist. I've signed up and created and added five songs to ...

Newbie

New premium account and I've notice this % dial on the right. However hard I try I can't get rid of it. Five tasks; sign up, search a song, play a song, create a playlist, add 5 songs to a playlist. ...

Melody

Spotify

589 Views

2 replies

0 likes

Windows
  • 589 Views
  • 2 replies
  • 0 likes

why does my laptop still show premium after i cancelled it

i cancelled the 99ct subscription the day it expired.I can login on all my devices with a free account and don´t have any issues.but on one laptop it keeps showing the premium in the header and i the player says offline mode

Newbie

i cancelled the 99ct subscription the day it expired. I can login on all my devices with a free account and don´t have any issues. but on one laptop it keeps showing the premium in the header and i...

392 Views

0 replies

0 likes

Windows
  • 392 Views
  • 0 replies
  • 0 likes

Single click "Add To Queue"

Please add the ability to "Add To Queue" via a single click on a song, playlist, album, etc. in the desktop client, rather than hiding it as the first item under the ellipsis menu. I realize that may be a problem since the "+" symbol is already in us...

Casual Listener

Please add the ability to "Add To Queue" via a single click on a song, playlist, album, etc. in the desktop client, rather than hiding it as the first item under the ellipsis menu.  I realize th...

579 Views

0 replies

5 likes

Windows
  • 579 Views
  • 0 replies
  • 5 likes