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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

emptywalls13

Casual Listener

9650 Views

95 replies

43 likes

  • 9650 Views
  • 95 replies
  • 43 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

870 Views

12 replies

1 likes

Possible Bug
  • 870 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2096 Views

34 replies

2 likes

  • 2096 Views
  • 34 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8391 Views

0 replies

4 likes

  • 8391 Views
  • 0 replies
  • 4 likes

Solved!! Black screen

Hi guys,Last week I downloaded the new version of Spotify and now every time I open the program on my work computer the screen is completely black and I have no access to my music at all. I have tried a few things - checked latest drivers on my graph...

Casual Listener

Hi guys, Last week I downloaded the new version of Spotify and now every time I open the program on my work computer the screen is completely black and I have no access to my music at all. I have tr...

danilogiles

Casual Listener

1820 Views

3 replies

0 likes

Windows
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  • 3 replies
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Spotify attempts, and fails, to update every time I run it - can't uninstall either

Every time I start up my PC Spotify attempts to update. Every time, it fails, citing a lack of permissions (which is insane, because I have all the permissions). I tried to uninstall, and I don't have permission for that either. So Spotify doesn't wo...

Visitor

Every time I start up my PC Spotify attempts to update.  Every time, it fails, citing a lack of permissions (which is insane, because I have all the permissions).  I tried to uninstall, and...

382 Views

0 replies

0 likes

Windows
  • 382 Views
  • 0 replies
  • 0 likes

Only showing two friends

I'm sure this has been seen before, but my spotify is only showing two of the ~10 people I'm following. All 10 are very active users. It doesn't even lump them into a "more friends" category, they're being followed but don't exist outside of that opt...

Casual Listener

I'm sure this has been seen before, but my spotify is only showing two of the ~10 people I'm following. All 10 are very active users. It doesn't even lump them into a "more friends" category, they're...

unclesilas

Roadie

646 Views

3 replies

0 likes

  • 646 Views
  • 3 replies
  • 0 likes

Songs not available

I have a very annoying problem. Everytime I want to play a song it switches to the next immediately and then to the next again and so on.The problem is, I don't even hear the music. They tell me that the song is not available and that if I want to li...

Newbie

I have a very annoying problem. Everytime I want to play a song it switches to the next immediately and then to the next again and so on. The problem is, I don't even hear the music.  They tel...

Sebasty

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Loading takes minutes every time

It's taking literally minutes (around 5) for Spotify to load. I've uninstalled, rebooted, re-installed and rebooted to no avail. It takes 2-3 minutes for the menu options Playback and Help to appear. Then I'm presented with a black content screen. Se...

Casual Listener

It's taking literally minutes (around 5) for Spotify to load. I've uninstalled, rebooted, re-installed and rebooted to no avail.   It takes 2-3 minutes for the menu options Playback and Help t...

dylanhome

Casual Listener

884 Views

3 replies

0 likes

  • 884 Views
  • 3 replies
  • 0 likes

Playlist sorting problems

Hi everyone! My main playlist that I use won't let me move any of my songs. I have checked other playlists and they all let me move my songs around. The playlist that is having problems has a total of 876 songs on it and 52 hrs and 46 min worth of mu...

Newbie

Hi everyone! My main playlist that I use won't let me move any of my songs. I have checked other playlists and they all let me move my songs around. The playlist that is having problems has a total o...

Sebasty

Community Legend

578 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Spotify Playlist "Martin Garrix House Party" not playing (takes about a minute to start)

Hi All, I have a subscription on the 'Martin Garrix House Party'-playlist and the 'Hardwell's House Party'-playlist. Both are created by Spotify. I have two questions:On my iPhone the play perfectly and the tracks are very nicely mixed together. But,...

Music Fan

Hi All,   I have a subscription on the 'Martin Garrix House Party'-playlist and the 'Hardwell's House Party'-playlist. Both are created by Spotify. I have two questions: On my iPhone the pla...

1237238882

Newbie

1210 Views

4 replies

0 likes

Windows
  • 1210 Views
  • 4 replies
  • 0 likes

Solved!! Non realistic Top Artists List

Hey you all out there , love Spotify and find it great at all but I'm quite bored that the top artists that are on my profile DO NOT represent at all my taste. How can I manage it ? There should be the possibility to update it based on what are my re...

Casual Listener

Hey you all out there , love Spotify and find it great at all but I'm quite bored that the top artists that are on my profile DO NOT represent at all my taste. How can I manage it ? There should be t...

Marian8

Newbie

2045 Views

6 replies

0 likes

Mac
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  • 6 replies
  • 0 likes

Solved!! Spotify is already running, but not responding. Please close it and try again.

I keep getting this "already running" message when I try to open spotify. It is listed as a process in Windows Task Manager, but it won't close when I try to force end the process. I've been having this same issue many times over the past month. Any ...

Casual Listener

I keep getting this "already running" message when I try to open spotify.  It is listed as a process in Windows Task Manager, but it won't close when I try to force end the process.  I've b...

geoffreygoodman

Newbie

70472 Views

141 replies

10 likes

  • 70472 Views
  • 141 replies
  • 10 likes

Saving long play queue to playlist doubles size

This is a weird one: I use a long play queue as a songs I need to listen to list. And due to the play queue resetting without warning with the forced spotify updates the queue is cleared. Therefore each time I finish listening for the day I save the ...

Casual Listener

This is a weird one:   I use a long play queue as a songs I need to listen to list. And due to the play queue resetting without warning with the forced spotify updates the queue is cleared. Th...

1014 Views

0 replies

0 likes

Windows
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  • 0 replies
  • 0 likes

Superuser Contribution Laptop plays music from speakers when I'm away (even with headphones plugged in)

This has happened twice now: I go off for lunch and hear reports when I'm back from colleagues that music would randomly burst from speakers. The first time, I did not play spotify from my phone, the second time I did. So no clear correlation. In all...

Newbie

This has happened twice now: I go off for lunch and hear reports when I'm back from colleagues that music would randomly burst from speakers.   The first time, I did not play spotify from my p...

eswanson17

Regular

685 Views

2 replies

0 likes

Windows
  • 685 Views
  • 2 replies
  • 0 likes

Playlists being cleaned without confirmation

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter.For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offline and didn't synchronize with your servers.So, in that mom...

Newbie

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter. For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offlin...

346 Views

0 replies

0 likes

  • 346 Views
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Solved!! Certain local files not available

I have an album of 17 songs, MP3, all work fine with Windows Media Player. I added them to my Spotify local files (I'm used to how to do this properly) but only the first two songs can be played through Spotify. The third one is appearantly automatic...

Music Fan

I have an album of 17 songs, MP3, all work fine with Windows Media Player.    I added them to my Spotify local files (I'm used to how to do this properly) but only the first two songs can...

MrMaikiu

Newbie

36256 Views

7 replies

4 likes

Windows
  • 36256 Views
  • 7 replies
  • 4 likes

Songs Liked From Radio Showing Up Only in Saved Songs and not "Liked From Radio" Playlist

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist. It was previosly routing these correctly, but recently stopped. Is there a way to fix this?

Newbie

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist.  It was previosly routing these correctly, but recently stopped. &n...

386 Views

0 replies

0 likes

Windows
  • 386 Views
  • 0 replies
  • 0 likes

Error Code 13

I had Spotify installed on my new laptop running Windows 8. But the last time I logged in, it was not working. I tried to reinstall it and I keep getting an Error Code 13, that the files can't be found. I tried deleting the files off my computer, als...

Casual Listener

I had Spotify installed on my new laptop running Windows 8.  But the last time I logged in, it was not working.  I tried to reinstall it and I keep getting an Error Code 13, that the files ...

443 Views

0 replies

0 likes

Windows
  • 443 Views
  • 0 replies
  • 0 likes

spotify for windows 10 and error code 11

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt true. and then when I dont do the full set up it gi...

Newbie

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt&...

Userbored

Newbie

871 Views

1 replies

0 likes

Windows
  • 871 Views
  • 1 replies
  • 0 likes

Open Spotify autmatically after you log into the computer - Minimized

I have selected both these options: Open Spotify autmatically after you log into the computer - MinimizedClose buttion should minimize the Spotify window to the tray - True Still, when I start the computer, spotify is minimized to task bar. NO ONE wa...

Newbie

I have selected both these options:   Open Spotify autmatically after you log into the computer - Minimized Close buttion should minimize the Spotify window to the tray - True   Still,...

397 Views

0 replies

0 likes

Windows
  • 397 Views
  • 0 replies
  • 0 likes

Switch account feature removed?

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and select switch accounts. This feature recently disa...

Casual Listener

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and...

xxRAiDERxx

Newbie

6401 Views

4 replies

7 likes

  • 6401 Views
  • 4 replies
  • 7 likes

keeps telling me to play a song

I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song. I've played lots of songs. How do I check that box and get this to go away?

Newbie

I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song.  I've played lots of so...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Windows app not playing music???

I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web player works just fine.

Newbie

I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web playe...

575 Views

0 replies

0 likes

  • 575 Views
  • 0 replies
  • 0 likes