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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155712 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

150597 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11508 Views

1 replies

6 likes

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Solved!! "Plays" Statistic

In the windows web player, there is a column when you play a song that says "plays".Sometimes, it says 1,123,400 plays. Or some other number.How is this calculated? Every month? every day? Every week?Its impressive, but it seems to be a number withou...

Music Fan

In the windows web player, there is a column when you play a song that says "plays". Sometimes, it says 1,123,400 plays.  Or some other number. How is this calculated? Every month? every day?&...

TStarkMark46

Music Fan

1816 Views

3 replies

0 likes

Windows
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Question about the players, "Hearts" And "check marks"

Hey all -whats the difference when between the spotify app's (android) "Heart" and the desktop "check mark". Both seem to have some sort of "Save" functionality. Question may be very simple, thanks for your help,

Music Fan

Hey all - whats the difference when between the spotify app's (android) "Heart" and the desktop "check mark".  Both seem to have some sort of "Save" functionality.   Question may be very...

706 Views

0 replies

2 likes

Windows
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Windows App & Snap Assist

When using Snap Assist in Windows 10 (drag to an edge and window snaps to half screen, quarter screen, etc.), the Spotify desktop app will create a small gap along the side and top of the window instead of actually snapping flush with the edge of the...

Newbie

When using Snap Assist in Windows 10 (drag to an edge and window snaps to half screen, quarter screen, etc.), the Spotify desktop app will create a small gap along the side and top of the window inst...

user-removed

Not applicable

2301 Views

4 replies

5 likes

Windows
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Cannot click + icon on imported playlist

Why cannot i click the + icon to like the song on an imported playlist? I can understand it if the song and album were really obscure but the song and album in question are very available. Song: Rumor Has ItArtist: AdeleAlbum: 21 See attachment

Regular

Why cannot i click the + icon to like the song on an imported playlist?   I can understand it if the song and album were really obscure but the song and album in question are very available. ...

287 Views

0 replies

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Windows
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Solved!!Superuser Contribution Main site defaulting to German

I live in the US. I don't use a proxy. My account location says United States. My language in the program and app is set to English. Despite ALL of this, http://www.spotify.com/ still redirects to .com/de/ against my best efforts to prevent it. I can...

Casual Listener

I live in the US. I don't use a proxy. My account location says United States. My language in the program and app is set to English. Despite ALL of this, http://www.spotify.com/ still redirects to .c...

sdfcr

Newbie

14871 Views

8 replies

3 likes

Windows
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Error message: Can't play current song.

I was playing a song from my playlist using the desktop app when suddenly a blue bar appeared at the top of the screen and it says "Cannot play current song". I have internet connection though and I'm on premium. It's not really a big deal but I'm ju...

Music Fan

I was playing a song from my playlist using the desktop app when suddenly a blue bar appeared at the top of the screen and it says "Cannot play current song". I have internet connection though and I'...

hotnspicyyyyyy

Roadie

410 Views

1 replies

0 likes

Windows
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Solved!! TEST

TEST

Newbie

TEST

hotnspicyyyyyy

Roadie

460 Views

1 replies

0 likes

Windows
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Localization/Formatting Issue in Windows Desktop Player

I use the Windows desktop player set to the Espanol (International Spanish) language. Any Album/EP/Single that I view shows the correct translation except with what I can imagine is a formatting error. In short, I see curly braces for any Album/EP/Si...

Casual Listener

I use the Windows desktop player set to the Espanol (International Spanish) language.   Any Album/EP/Single that I view shows the correct translation except with what I can imagine is a format...

368 Views

0 replies

0 likes

Windows
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Album view playlist

Would it be possible to get the play queue on desktop to mimic that of the apps?For instance, instead of a list of songs up next, a side scrolling view with the album art which the app versions implement? Thanks, Nathan.

Newbie

Would it be possible to get the play queue on desktop to mimic that of the apps? For instance, instead of a list of songs up next, a side scrolling view with the album art which the app versions imp...

832 Views

0 replies

4 likes

Windows
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Solved!! How to permanently uninstall Spotify on Windows 10

I want to uninstall Spotify once and for all. I already tried on the Control Panel > Programs and Features but it just won't work. I've searched for other solutions in forums but none would work. Can someone help me? I'm totally not satisfied with th...

Casual Listener

I want to uninstall Spotify once and for all. I already tried on the Control Panel > Programs and Features but it just won't work. I've searched for other solutions in forums but none would work. ...

artnoir666

Casual Listener

110178 Views

39 replies

0 likes

Windows
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Spotify preview on taskbar shows a missing image preview

As seen to the left, the mouseover ability does not display the player preview (music is still playing). Note that you can still use |<, play, >| buttons as they poke out from the bottom of the missing image.

Casual Listener

As seen to the left, the mouseover ability does not display the player preview (music is still playing).   Note that you can still use |<, play, >| buttons as they poke out from the...

576 Views

0 replies

2 likes

Windows
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Solved!! Songs missing...

Songs keep disappearing from my library. It's been happening for quite a while now. It's cool.....got plenty more to get me by LOL.But seriously, what's up with the missing songs?Keep up the good work Spotify.....and I'm ready for lossless!Thanks.

Gig Goer

Songs keep disappearing from my library. It's been happening for quite a while now. It's cool.....got plenty more to get me by LOL. But seriously, what's up with the missing songs? Keep up the ...

hotnspicyyyyyy

Roadie

2035 Views

6 replies

0 likes

Windows
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adads

how do i get tracks to play agaoin after ad supposedly ends... ad has stoppe everything,

Newbie

how do i get tracks to play agaoin after ad supposedly ends... ad has stoppe everything,

Sebasty

Community Legend

533 Views

1 replies

0 likes

Windows
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Spotify won't play through my laptops HDMI port

PC app on Windows 10 works fine if I'm playing a song through my laptops speakers or the aux port but if I try to use it through my laptops HDMI cable to my reciever I get "This song is not available. If you have the file on your computer you can imp...

Casual Listener

 PC app on Windows 10 works fine if I'm playing a song through my laptops speakers or the aux port but if I try to use it through my laptops HDMI cable to my reciever I get "This song is no...

ap_richardson

Newbie

2121 Views

2 replies

0 likes

Windows
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This song is not available

Hi, I updated my spotify, then when I logged back in I can't play any of my songs. It just says "this song is not available". I am a premium member, and I haven't cancelled it, so i don't know why it is doing this. Spotify works on my phone fine, it'...

Newbie

Hi,  I updated my spotify, then when I logged back in I can't play any of my songs. It just says "this song is not available". I am a premium member, and I haven't cancelled it, so i don't kn...

michaelaktas

Music Fan

351 Views

1 replies

0 likes

Windows
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Not all local files are scanned

HOW IS THIS BUG STILL NOT FIXED!? I remember having this issue a year ago but I switched computers and the new one initially was fine so I just left it at that. Now I'm again noticing that more and more files are not being scanned and added to my loc...

Regular

HOW IS THIS BUG STILL NOT FIXED!?   I remember having this issue a year ago but I switched computers and the new one initially was fine so I just left it at that. Now I'm again noticing that m...

363 Views

0 replies

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Windows
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Logitech G710+ Volume Control

I am wondering if there is any way for me to use the volume wheel on my logitech G710+ to control the volume of spotify (not the whole system). I have looked online and found a post where someone said that the spotify team was looking into it 11 mont...

Newbie

I am wondering if there is any way for me to use the volume wheel on my logitech G710+ to control the volume of spotify (not the whole system). I have looked online and found a post where someone sai...

970 Views

0 replies

2 likes

Windows
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Premium service cancellation > access to downloaded songs

When i cancel my premium service are my downloaded songs still available offline?Thanks

Newbie

When i cancel my premium service are my downloaded songs still available offline? Thanks

Maxim

Spotify Star

705 Views

3 replies

0 likes

Windows
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Songs are said to be unavailable

When I load up my spotify nd try to play a song on my laptop it plays the song for about 4 seconds then the music stops playing and a banner says the song is unavalible. It does this for every song I try. Nothing I have done to try and fix this has w...

Newbie

When I load up my spotify nd try to play a song on my laptop it plays the song for about 4 seconds then the music stops playing and a banner says the song is unavalible. It does this for every song I...

350 Views

0 replies

3 likes

Windows
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Spotify Doesn't Play Music [Desktop, Windows]

The first issue I had is when I was listening to music using the Desktop App, I would click next song and it would scroll through every song in my playlist, playing each one for maybe a quarter of a second, until it stopped. Once it stops, I can't ch...

Newbie

The first issue I had is when I was listening to music using the Desktop App, I would click next song and it would scroll through every song in my playlist, playing each one for maybe a quarter of a ...

367 Views

0 replies

0 likes

Windows
  • 367 Views
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