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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83933 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795995 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24043 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3065 Views

0 replies

4 likes

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Can't sort "Artist" songs from "Your Music"!

I just updated to 1.0.52.725.g943b26a8 (Win 10) and now I'm not able to sort the songs from my "Artists" in "Your Music" by clicking on the header rows "SONG" or "ALBUM".

Casual Listener

I just updated to 1.0.52.725.g943b26a8 (Win 10) and now I'm not able to sort the songs from my "Artists" in "Your Music" by clicking on the header rows "SONG" or "ALBUM". 

andres12appi

Casual Listener

1459 Views

3 replies

12 likes

Windows
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  • 3 replies
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[Connect] Sonos devices disappear and don't get rediscovered on PC

On the PC, when I open spotify premium I always see my Amazon Echo devices listed under the "Devices" menu...but most of the time my Sonos devices don't show up. Nothing I do on the desktop fixes this (even opening the Sonos app and playing Spotify s...

Casual Listener

On the PC, when I open spotify premium I always see my Amazon Echo devices listed under the "Devices" menu...but most of the time my Sonos devices don't show up. Nothing I do on the desktop fixes thi...

Rosey001

Casual Listener

3115 Views

9 replies

2 likes

Windows
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  • 9 replies
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Spotify keeps removing my playlist cover

So I created a new cover for a playlist with 31 followers, but after I upload it and restart the client, the old artwork is back. What's going on?

Music Fan

So I created a new cover for a playlist with 31 followers, but after I upload it and restart the client, the old artwork is back. What's going on?

539 Views

0 replies

0 likes

Windows
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Can't download on Windows 10 app

I have a Spotify family premium account, but i cannot download any songs from my windows 10 app on my computer, why is that? the option is never there!I took a screenshot and attached it

Casual Listener

I have a Spotify family premium account, but i cannot download any songs from my windows 10 app on my computer, why is that? the option is never there! I took a screenshot and attached it

MauriceMV

Spotify Star

1009 Views

1 replies

0 likes

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Related artist

Hi all have sonos and use Spotify, seems related artist function has gone following an update, anyone got any ideas?

Casual Listener

Hi all have sonos and use Spotify, seems related artist function has gone following an update, anyone got any ideas? 

paddywhack79

Casual Listener

532 Views

2 replies

1 likes

  • 532 Views
  • 2 replies
  • 1 likes

Spotify starts and stopps ad randome times

Hello, my Spotify (opens with windows start) stopps after some tracks and starts again randomly later again. Internet connection seems fine and it also appears with downloaded playlists.I allready made a "clear reinstall" nothing changed, i really ne...

Newbie

Hello,   my Spotify (opens with windows start) stopps after some tracks and starts again randomly later again. Internet connection seems fine and it also appears with downloaded playlists. I ...

261 Views

0 replies

0 likes

  • 261 Views
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Solved!! Desktop App doesn't show my Playlist

Hi everyoneSo since yesterday I've run into a problem which I never had before. My Desktop App doesn't show my Playlist anymore and I also can't find it when I search for it. I've checked in the Web player and there my Playlist is still available. Is...

Casual Listener

Hi everyone So since yesterday I've run into a problem which I never had before. My Desktop App doesn't show my Playlist anymore and I also can't find it when I search for it. I've checked in the We...

lucawulfert

Casual Listener

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
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Solved!! Spotify won't play certain songs

I can play certain songs on my Andriod phone, but they will not play on my PC. Any ideas whats wrong?

Newbie

I can play certain songs on my Andriod phone, but they will not play on my PC.  Any ideas whats wrong?

Apophenris

Casual Listener

22644 Views

9 replies

0 likes

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  • 9 replies
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Solved!! Spotify keeps automatically changing playlist?!!

Hi!I hope someone can help me, because I have no idea what to do ... For the last couple of weeks Iv noticed that Spotify keeps changing the playlist I start to listen to.I'll choose a playlist, and it'll play one song ... then it switches to another...

Casual Listener

Hi! I hope someone can help me, because I have no idea what to do ...   For the last couple of weeks Iv noticed that Spotify keeps changing the playlist I start to listen to. I'll choose a p...

Jo1966

Casual Listener

151091 Views

13 replies

9 likes

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  • 13 replies
  • 9 likes

Solved!! Anyone know how to fix error code 13 when trying to install spotify?

I uninstalled Spotify recently and when I attempted to reinstall I get error code 13. I've tried saving the instal exe file and running as administrator but that doesn't work either. Anyone know what error code 13 actually is??

Regular

I uninstalled Spotify recently and when I attempted to reinstall I get error code 13. I've tried saving the instal exe file and running as administrator but that doesn't work either. Anyone know what...

Manish007

Newbie

24366 Views

17 replies

1 likes

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  • 17 replies
  • 1 likes

Family account - no more able to listen music on one computer

On one of my computer, I am no more able to listen to spotify. Whichever the song selected, I am getting the message (I have the french installation, therefore the translation may not be 100% correct). "This song is not available, If you have it on y...

Newbie

On one of my computer, I am no more able to listen to spotify. Whichever the song selected, I am getting the message (I have the french installation, therefore the translation may not be 100% correct...

320 Views

0 replies

0 likes

Windows
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W10: Roaming on PC - plays online but doesn't download songs

Hello, I'm from Czechia, currently am in Germany for three weeks and I have a modem with cellular data. I forgot to download my library, so I wanted to download it over cellular data, but it says it's waiting for a connection while it plays music jus...

Newbie

Hello, I'm from Czechia, currently am in Germany for three weeks and I have a modem with cellular data. I forgot to download my library, so I wanted to download it over cellular data, but it says it'...

308 Views

0 replies

0 likes

Windows
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Spotify Desktop Overlay

The Spotify Desktop Overlay has an Volume Control but it is controlling the WindowsSounds. Is it possible to change that the Volume Control will change the Spotify Volume not the Speaker Volume? It would be also cool if I use my media shortcuts for v...

Newbie

The Spotify Desktop Overlay has an Volume Control but it is controlling the Windows Sounds. Is it possible to change that the Volume Control will change the Spotify Volume not the Speaker Volume? &...

2128 Views

0 replies

0 likes

Windows
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Spotify - desktop app on Windows 10 - Issues when taller than 1200px

Hi all, Wondering if anyone else is seeing the same issues. Setup: Spotify on Windows 10 (Insider build. Currently creators update, but has been this way for months). Spotify has gone through many updates while this issue has persisted.I'm on a SP4, ...

Newbie

Hi all,   Wondering if anyone else is seeing the same issues.     Setup: Spotify on Windows 10 (Insider build.  Currently creators update, but has been this way for months). &...

413 Views

0 replies

0 likes

  • 413 Views
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Repeat problem

So I don't know what exactly happened but my Spotify on Windows keeps on playin Sean Paul! no matter what I do the next song is always Sean Paul and it only happens in my laptop not on my phone please help

Newbie

So I don't know what exactly happened but my Spotify on Windows keeps on playin Sean Paul! no matter what I do the next song is always Sean Paul and it only happens in my laptop not on my phone pleas...

306 Views

0 replies

0 likes

Windows
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Cover art not showed for local files on Windows when file name includes an apostrophe

Hi! After several hours trying to know why one of my files did not show the cover art on Spotify I found out that it was because of the file name including apostrophe. Please see video of the issue on YouTube:https://youtu.be/M3y6OE-RRcM STEPS TO REP...

Regular

Hi! After several hours trying to know why one of my files did not show the cover art on Spotify I found out that it was because of the file name including apostrophe.   Please see video of th...

760 Views

0 replies

2 likes

Windows
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  • 0 replies
  • 2 likes

Desktop app randomly stops playing even with fresh install

My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming off a fresh install and...it's still happening. Ha...

Newbie

My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming...

313 Views

0 replies

0 likes

Windows
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I have the music folder filled of Spotify folders

Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.

Visitor

Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.

323 Views

0 replies

0 likes

Windows
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  • 0 replies
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Spotify desktop app crashes when adding local files

Hello, As premium spotify user I encounter the issue described above: when adding mp3 files which are stored on my NAS server (appr. 2.700 files), spotify always crashes after a couple of minutes. I recently updated to windows 10 but this could be a ...

Newbie

Hello,   As premium spotify user I encounter the issue described above: when adding mp3 files which are stored on my NAS server (appr. 2.700 files), spotify always crashes after a couple of mi...

kapteeni

Music Fan

2507 Views

4 replies

5 likes

Windows
  • 2507 Views
  • 4 replies
  • 5 likes

Spotify Wont Log In on Windows 10: Error Code 15

Hi!, I just bought a new cpu with Windows 10 and installed the Spotify app with no issue. When i went to login in however, an error screen appears saying: "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally...

Newbie

Hi!, I just bought a new cpu with Windows 10 and installed the Spotify app with no issue. When i went to login in however, an error screen appears saying: "A firewall may be blocking Spotify. Please ...

shiftydude

Newbie

16008 Views

1 replies

6 likes

Windows
  • 16008 Views
  • 1 replies
  • 6 likes