Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • pastasås
  • Casual Listener
  • 21500 Views
  • 66 replies
  • 23 likes
  • 21500 Views
  • 66 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • darkyoda1138
  • Regular
  • 57079 Views
  • 247 replies
  • 21 likes
  • 57079 Views
  • 247 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3611 Views
  • 1 replies
  • 6 likes
  • 3611 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143317 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143317 Views
  • 0 replies
  • 26 likes

Connected with facebook username...

I Signed in with facebook and my username is a bunch of random numbers. I wanted to buy premium on this account but these numbers are really annoying, any help would be much appreciated.

  • Casual Listener
  • I Signed in with facebook and my username is a bunch of random numbers. I wanted to buy premium on this account but these numbers are really annoying, any help would be much appreciated.
  • detective889
  • Roadie
  • 469 Views
  • 5 replies
  • 0 likes
  • Windows
  • 469 Views
  • 5 replies
  • 0 likes

Music not playing on my win10 PC in either desktop application or web player... help?

Hi. Gang, I really don't want to cancel spotify, but it's useless if it doesn't actually play on anything but my phone to me. My account must be okay, its working on my phone ... but i can't get it to play anything on desktop anymore,,, this started ...

  • Newbie
  • Hi. Gang, I really don't want to cancel spotify, but it's useless if it doesn't actually play on anything but my phone to me.   My account must be okay, its working on my phone ... but i can't...
  • 231 Views
  • 0 replies
  • 0 likes
  • Windows
  • 231 Views
  • 0 replies
  • 0 likes

Question about the players, "Hearts" And "check marks"

Hey all -whats the difference when between the spotify app's (android) "Heart" and the desktop "check mark". Both seem to have some sort of "Save" functionality. Question may be very simple, thanks for your help,

  • Music Fan
  • Hey all - whats the difference when between the spotify app's (android) "Heart" and the desktop "check mark".  Both seem to have some sort of "Save" functionality.   Question may be very...
  • 583 Views
  • 0 replies
  • 2 likes
  • Windows
  • 583 Views
  • 0 replies
  • 2 likes

Cannot click + icon on imported playlist

Why cannot i click the + icon to like the song on an imported playlist? I can understand it if the song and album were really obscure but the song and album in question are very available. Song: Rumor Has ItArtist: AdeleAlbum: 21 See attachment

  • Regular
  • Why cannot i click the + icon to like the song on an imported playlist?   I can understand it if the song and album were really obscure but the song and album in question are very available. ...
  • 197 Views
  • 0 replies
  • 0 likes
  • Windows
  • 197 Views
  • 0 replies
  • 0 likes

Solved!! TEST

TEST

  • Newbie
  • TEST
  • hotnspicyyyyyy
  • Roadie
  • 303 Views
  • 1 replies
  • 0 likes
  • Windows
  • 303 Views
  • 1 replies
  • 0 likes

Error message: Can't play current song.

I was playing a song from my playlist using the desktop app when suddenly a blue bar appeared at the top of the screen and it says "Cannot play current song". I have internet connection though and I'm on premium. It's not really a big deal but I'm ju...

  • Music Fan
  • I was playing a song from my playlist using the desktop app when suddenly a blue bar appeared at the top of the screen and it says "Cannot play current song". I have internet connection though and I'...
  • hotnspicyyyyyy
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Windows
  • 298 Views
  • 1 replies
  • 0 likes

Filtering songs

I can see my playlist perfectly well. But when I filter, everything disappears. Press the X, everything comes back.

  • Casual Listener
  • I can see my playlist perfectly well. But when I filter, everything disappears. Press the X, everything comes back.
  • wozzler12
  • Casual Listener
  • 200 Views
  • 1 replies
  • 0 likes
  • Windows
  • 200 Views
  • 1 replies
  • 0 likes

Localization/Formatting Issue in Windows Desktop Player

I use the Windows desktop player set to the Espanol (International Spanish) language. Any Album/EP/Single that I view shows the correct translation except with what I can imagine is a formatting error. In short, I see curly braces for any Album/EP/Si...

  • Casual Listener
  • I use the Windows desktop player set to the Espanol (International Spanish) language.   Any Album/EP/Single that I view shows the correct translation except with what I can imagine is a format...
  • 279 Views
  • 0 replies
  • 0 likes
  • Windows
  • 279 Views
  • 0 replies
  • 0 likes

Album view playlist

Would it be possible to get the play queue on desktop to mimic that of the apps?For instance, instead of a list of songs up next, a side scrolling view with the album art which the app versions implement? Thanks, Nathan.

  • Newbie
  • Would it be possible to get the play queue on desktop to mimic that of the apps? For instance, instead of a list of songs up next, a side scrolling view with the album art which the app versions imp...
  • 725 Views
  • 0 replies
  • 4 likes
  • Windows
  • 725 Views
  • 0 replies
  • 4 likes

adads

how do i get tracks to play agaoin after ad supposedly ends... ad has stoppe everything,

  • Newbie
  • how do i get tracks to play agaoin after ad supposedly ends... ad has stoppe everything,
  • Sebasty
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • Windows
  • 369 Views
  • 1 replies
  • 0 likes

Spotify preview on taskbar shows a missing image preview

As seen to the left, the mouseover ability does not display the player preview (music is still playing). Note that you can still use |<, play, >| buttons as they poke out from the bottom of the missing image.

Spotify taskbar preview error.PNG
  • Casual Listener
  • As seen to the left, the mouseover ability does not display the player preview (music is still playing).   Note that you can still use |<, play, >| buttons as they poke out from the...
  • 452 Views
  • 0 replies
  • 2 likes
  • Windows
  • 452 Views
  • 0 replies
  • 2 likes

Video Ads With Sound Playing Over Music

On the Windows desktop app if I change from the browse window to the radio window sometimes the ads will be video ads that have audio. This is annoying because the ads will play over my music. These are not regular ads that come in between songs. The...

  • Newbie
  • On the Windows desktop app if I change from the browse window to the radio window sometimes the ads will be video ads that have audio. This is annoying because the ads will play over my music. These ...
  • Clorix
  • Regular
  • 2888 Views
  • 6 replies
  • 1 likes
  • Windows
  • 2888 Views
  • 6 replies
  • 1 likes

Solved!! Songs missing...

Songs keep disappearing from my library. It's been happening for quite a while now. It's cool.....got plenty more to get me by LOL.But seriously, what's up with the missing songs?Keep up the good work Spotify.....and I'm ready for lossless!Thanks.

  • Gig Goer
  • Songs keep disappearing from my library. It's been happening for quite a while now. It's cool.....got plenty more to get me by LOL. But seriously, what's up with the missing songs? Keep up the ...
  • hotnspicyyyyyy
  • Roadie
  • 1716 Views
  • 6 replies
  • 0 likes
  • Windows
  • 1716 Views
  • 6 replies
  • 0 likes

This song is not available

Hi, I updated my spotify, then when I logged back in I can't play any of my songs. It just says "this song is not available". I am a premium member, and I haven't cancelled it, so i don't know why it is doing this. Spotify works on my phone fine, it'...

  • Newbie
  • Hi,  I updated my spotify, then when I logged back in I can't play any of my songs. It just says "this song is not available". I am a premium member, and I haven't cancelled it, so i don't kn...
  • michaelaktas
  • Music Fan
  • 230 Views
  • 1 replies
  • 0 likes
  • Windows
  • 230 Views
  • 1 replies
  • 0 likes

Not all local files are scanned

HOW IS THIS BUG STILL NOT FIXED!? I remember having this issue a year ago but I switched computers and the new one initially was fine so I just left it at that. Now I'm again noticing that more and more files are not being scanned and added to my loc...

  • Regular
  • HOW IS THIS BUG STILL NOT FIXED!?   I remember having this issue a year ago but I switched computers and the new one initially was fine so I just left it at that. Now I'm again noticing that m...
  • 251 Views
  • 0 replies
  • 0 likes
  • Windows
  • 251 Views
  • 0 replies
  • 0 likes

Logitech G710+ Volume Control

I am wondering if there is any way for me to use the volume wheel on my logitech G710+ to control the volume of spotify (not the whole system). I have looked online and found a post where someone said that the spotify team was looking into it 11 mont...

  • Newbie
  • I am wondering if there is any way for me to use the volume wheel on my logitech G710+ to control the volume of spotify (not the whole system). I have looked online and found a post where someone sai...
  • 796 Views
  • 0 replies
  • 2 likes
  • Windows
  • 796 Views
  • 0 replies
  • 2 likes

Songs are said to be unavailable

When I load up my spotify nd try to play a song on my laptop it plays the song for about 4 seconds then the music stops playing and a banner says the song is unavalible. It does this for every song I try. Nothing I have done to try and fix this has w...

  • Newbie
  • When I load up my spotify nd try to play a song on my laptop it plays the song for about 4 seconds then the music stops playing and a banner says the song is unavalible. It does this for every song I...
  • 239 Views
  • 0 replies
  • 3 likes
  • Windows
  • 239 Views
  • 0 replies
  • 3 likes

Waking up PS4 using Spotify on Windows 10

Hi! I am using a PS4 connected to my audio system to listen to Spotify. If the PS4 is in sleep mode I am able to open the Spotify on iOS and click "Listen on my PS4" to wake the PS4 and start playing automatically. However, when trying to connect to ...

  • Regular
  • Hi!   I am using a PS4 connected to my audio system to listen to Spotify. If the PS4 is in sleep mode I am able to open the Spotify on iOS and click "Listen on my PS4" to wake the PS4 and star...
  • Tinozh
  • Regular
  • 563 Views
  • 2 replies
  • 0 likes
  • Windows
  • 563 Views
  • 2 replies
  • 0 likes

Spotify Doesn't Play Music [Desktop, Windows]

The first issue I had is when I was listening to music using the Desktop App, I would click next song and it would scroll through every song in my playlist, playing each one for maybe a quarter of a second, until it stopped. Once it stops, I can't ch...

  • Newbie
  • The first issue I had is when I was listening to music using the Desktop App, I would click next song and it would scroll through every song in my playlist, playing each one for maybe a quarter of a ...
  • 254 Views
  • 0 replies
  • 0 likes
  • Windows
  • 254 Views
  • 0 replies
  • 0 likes

Solved!! Wrong "Date Added" on songs in playlist

All of a sudden 20 songs in my playlist that I added around 5 years ago says that they were added 2016-12-16. I always sort my playlists by recently added so I get the most fresh songs on top and this screws up that philosophy.

  • Casual Listener
  • All of a sudden 20 songs in my playlist that I added around 5 years ago says that they were added 2016-12-16. I always sort my playlists by recently added so I get the most fresh songs on top and thi...
  • Rejack
  • Casual Listener
  • 6184 Views
  • 3 replies
  • 4 likes
  • Windows
  • 6184 Views
  • 3 replies
  • 4 likes