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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12154 Views

105 replies

47 likes

  • 12154 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1448 Views

15 replies

2 likes

Possible Bug
  • 1448 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3652 Views

39 replies

2 likes

  • 3652 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9121 Views

0 replies

4 likes

  • 9121 Views
  • 0 replies
  • 4 likes

Solved!! Non realistic Top Artists List

Hey you all out there , love Spotify and find it great at all but I'm quite bored that the top artists that are on my profile DO NOT represent at all my taste. How can I manage it ? There should be the possibility to update it based on what are my re...

Casual Listener

Hey you all out there , love Spotify and find it great at all but I'm quite bored that the top artists that are on my profile DO NOT represent at all my taste. How can I manage it ? There should be t...

Marian8

Newbie

2048 Views

6 replies

0 likes

Mac
  • 2048 Views
  • 6 replies
  • 0 likes

Solved!! Spotify is already running, but not responding. Please close it and try again.

I keep getting this "already running" message when I try to open spotify. It is listed as a process in Windows Task Manager, but it won't close when I try to force end the process. I've been having this same issue many times over the past month. Any ...

Casual Listener

I keep getting this "already running" message when I try to open spotify.  It is listed as a process in Windows Task Manager, but it won't close when I try to force end the process.  I've b...

geoffreygoodman

Newbie

70940 Views

141 replies

10 likes

  • 70940 Views
  • 141 replies
  • 10 likes

Saving long play queue to playlist doubles size

This is a weird one: I use a long play queue as a songs I need to listen to list. And due to the play queue resetting without warning with the forced spotify updates the queue is cleared. Therefore each time I finish listening for the day I save the ...

Casual Listener

This is a weird one:   I use a long play queue as a songs I need to listen to list. And due to the play queue resetting without warning with the forced spotify updates the queue is cleared. Th...

1023 Views

0 replies

0 likes

Windows
  • 1023 Views
  • 0 replies
  • 0 likes

Superuser Contribution Laptop plays music from speakers when I'm away (even with headphones plugged in)

This has happened twice now: I go off for lunch and hear reports when I'm back from colleagues that music would randomly burst from speakers. The first time, I did not play spotify from my phone, the second time I did. So no clear correlation. In all...

Newbie

This has happened twice now: I go off for lunch and hear reports when I'm back from colleagues that music would randomly burst from speakers.   The first time, I did not play spotify from my p...

eswanson17

Regular

693 Views

2 replies

0 likes

Windows
  • 693 Views
  • 2 replies
  • 0 likes

Playlists being cleaned without confirmation

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter.For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offline and didn't synchronize with your servers.So, in that mom...

Newbie

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter. For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offlin...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Solved!! Certain local files not available

I have an album of 17 songs, MP3, all work fine with Windows Media Player. I added them to my Spotify local files (I'm used to how to do this properly) but only the first two songs can be played through Spotify. The third one is appearantly automatic...

Music Fan

I have an album of 17 songs, MP3, all work fine with Windows Media Player.    I added them to my Spotify local files (I'm used to how to do this properly) but only the first two songs can...

MrMaikiu

Newbie

36427 Views

7 replies

4 likes

Windows
  • 36427 Views
  • 7 replies
  • 4 likes

Songs Liked From Radio Showing Up Only in Saved Songs and not "Liked From Radio" Playlist

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist. It was previosly routing these correctly, but recently stopped. Is there a way to fix this?

Newbie

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist.  It was previosly routing these correctly, but recently stopped. &n...

392 Views

0 replies

0 likes

Windows
  • 392 Views
  • 0 replies
  • 0 likes

Error Code 13

I had Spotify installed on my new laptop running Windows 8. But the last time I logged in, it was not working. I tried to reinstall it and I keep getting an Error Code 13, that the files can't be found. I tried deleting the files off my computer, als...

Casual Listener

I had Spotify installed on my new laptop running Windows 8.  But the last time I logged in, it was not working.  I tried to reinstall it and I keep getting an Error Code 13, that the files ...

448 Views

0 replies

0 likes

Windows
  • 448 Views
  • 0 replies
  • 0 likes

spotify for windows 10 and error code 11

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt true. and then when I dont do the full set up it gi...

Newbie

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt&...

Userbored

Newbie

876 Views

1 replies

0 likes

Windows
  • 876 Views
  • 1 replies
  • 0 likes

Open Spotify autmatically after you log into the computer - Minimized

I have selected both these options: Open Spotify autmatically after you log into the computer - MinimizedClose buttion should minimize the Spotify window to the tray - True Still, when I start the computer, spotify is minimized to task bar. NO ONE wa...

Newbie

I have selected both these options:   Open Spotify autmatically after you log into the computer - Minimized Close buttion should minimize the Spotify window to the tray - True   Still,...

405 Views

0 replies

0 likes

Windows
  • 405 Views
  • 0 replies
  • 0 likes

Switch account feature removed?

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and select switch accounts. This feature recently disa...

Casual Listener

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and...

xxRAiDERxx

Newbie

6408 Views

4 replies

7 likes

  • 6408 Views
  • 4 replies
  • 7 likes

keeps telling me to play a song

I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song. I've played lots of songs. How do I check that box and get this to go away?

Newbie

I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song.  I've played lots of so...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Windows app not playing music???

I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web player works just fine.

Newbie

I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web playe...

580 Views

0 replies

0 likes

  • 580 Views
  • 0 replies
  • 0 likes

Solved!! Pictures not showing/loading in Discover or for users

As you can see from the attached files, pictures are not showing/loading in my Spoify for users or on the Discover page. It does show for artists, and the albums covers also. I've tried logging in and out, disconnecting and reconnecting to Facebook, ...

Regular

As you can see from the attached files, pictures are not showing/loading in my Spoify for users or on the Discover page. It does show for artists, and the albums covers also.    I've tr...

scribeconcepts

Newbie

40759 Views

80 replies

3 likes

Windows
  • 40759 Views
  • 80 replies
  • 3 likes

Solved!! Spotify blank screen

Hi, I can't use Spotify, because there is no content in the app. It's just black.I already tried running it as admin and in compablity mode.Nothing changes when running with %APPDATA%\Spotify\spotify.exe --disable-accelerated-layers --disable-acceler...

Casual Listener

Hi,  I can't use Spotify, because there is no content in the app. It's just black. I already tried running it as admin and in compablity mode. Nothing changes when running with  %APPDAT...

Chrissykes78

Gig Goer

24761 Views

19 replies

1 likes

Windows
  • 24761 Views
  • 19 replies
  • 1 likes

Songs aren't appearing in app

When I searched for the Def Leppard album "Pyromania" in the Android and Desktop app, Spotify did not appear to have them. However, when I google searched them, it allowed me to see them and add them to my playlists. However, they still do not appear...

Casual Listener

When I searched for the Def Leppard album "Pyromania" in the Android and Desktop app, Spotify did not appear to have them. However, when I google searched them, it allowed me to see them and add them...

425 Views

0 replies

0 likes

Windows
  • 425 Views
  • 0 replies
  • 0 likes

Solved!! Noticably worse quality in Spotify compared to YouTube

Hello! I've been a premium user for more than 2 years now. I've always though that Spotify's quality tops that of pretty much any YT video, but I noticed that a particular song in my playlist sounds noticably worse than when listening to in on YouTub...

Newbie

Hello!   I've been a premium user for more than 2 years now. I've always though that Spotify's quality tops that of pretty much any YT video, but I noticed that a particular song in my pl...

jes327

Casual Listener

14708 Views

2 replies

0 likes

  • 14708 Views
  • 2 replies
  • 0 likes

Yet another black screen case

I've just got this happening to me. I've tried everything that the forums suggest --disable-accelerated-video --disable-accelerated-plugins --disable-accelerated-overflow-scroll --disable-accelerated-layers --disable-accelerated-fixed-root-background...

Casual Listener

I've just got this happening to me. I've tried everything that the forums suggest   --disable-accelerated-video --disable-accelerated-plugins --disable-accelerated-overflow-scroll --disable-ac...

saishuhane

Casual Listener

762 Views

2 replies

1 likes

Windows
  • 762 Views
  • 2 replies
  • 1 likes

Update not keeping Repeat on

Just updated my Spotify desktop app and now every time I play a song it changes from Repeat One to Repeat All, I keep having to change back for each song. Is this just a bug in the update or is this permanent? Can I change it and have it stay Repeat ...

Regular

Just updated my Spotify desktop app and now every time I play a song it changes from Repeat One to Repeat All, I keep having to change back for each song. Is this just a bug in the update or is this ...

user-removed

Not applicable

2460 Views

10 replies

8 likes

Windows
  • 2460 Views
  • 10 replies
  • 8 likes

Solved!! Problem with Daily Mix 1

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I listen but now some time has passed that I listen ...

Visitor

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I...

user-removed

Not applicable

3099 Views

4 replies

0 likes

Windows
  • 3099 Views
  • 4 replies
  • 0 likes