Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81495 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
778717 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18710 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi all have sonos and use Spotify, seems related artist function has gone following an update, anyone got any ideas?
Hi all have sonos and use Spotify, seems related artist function has gone following an update, anyone got any ideas?
Casual Listener
522 Views
2 replies
1 likes
Hello, my Spotify (opens with windows start) stopps after some tracks and starts again randomly later again. Internet connection seems fine and it also appears with downloaded playlists.I allready made a "clear reinstall" nothing changed, i really ne...
Hello, my Spotify (opens with windows start) stopps after some tracks and starts again randomly later again. Internet connection seems fine and it also appears with downloaded playlists. I ...
261 Views
0 replies
0 likes
Hi everyoneSo since yesterday I've run into a problem which I never had before. My Desktop App doesn't show my Playlist anymore and I also can't find it when I search for it. I've checked in the Web player and there my Playlist is still available. Is...
Hi everyone So since yesterday I've run into a problem which I never had before. My Desktop App doesn't show my Playlist anymore and I also can't find it when I search for it. I've checked in the We...
Casual Listener
742 Views
1 replies
0 likes
I can play certain songs on my Andriod phone, but they will not play on my PC. Any ideas whats wrong?
I can play certain songs on my Andriod phone, but they will not play on my PC. Any ideas whats wrong?
Casual Listener
22584 Views
9 replies
0 likes
Hi!I hope someone can help me, because I have no idea what to do ... For the last couple of weeks Iv noticed that Spotify keeps changing the playlist I start to listen to.I'll choose a playlist, and it'll play one song ... then it switches to another...
Hi! I hope someone can help me, because I have no idea what to do ... For the last couple of weeks Iv noticed that Spotify keeps changing the playlist I start to listen to. I'll choose a p...
Casual Listener
150866 Views
13 replies
9 likes
I uninstalled Spotify recently and when I attempted to reinstall I get error code 13. I've tried saving the instal exe file and running as administrator but that doesn't work either. Anyone know what error code 13 actually is??
I uninstalled Spotify recently and when I attempted to reinstall I get error code 13. I've tried saving the instal exe file and running as administrator but that doesn't work either. Anyone know what...
Newbie
24270 Views
17 replies
1 likes
On one of my computer, I am no more able to listen to spotify. Whichever the song selected, I am getting the message (I have the french installation, therefore the translation may not be 100% correct). "This song is not available, If you have it on y...
On one of my computer, I am no more able to listen to spotify. Whichever the song selected, I am getting the message (I have the french installation, therefore the translation may not be 100% correct...
320 Views
0 replies
0 likes
Hello, I'm from Czechia, currently am in Germany for three weeks and I have a modem with cellular data. I forgot to download my library, so I wanted to download it over cellular data, but it says it's waiting for a connection while it plays music jus...
Hello, I'm from Czechia, currently am in Germany for three weeks and I have a modem with cellular data. I forgot to download my library, so I wanted to download it over cellular data, but it says it'...
307 Views
0 replies
0 likes
The Spotify Desktop Overlay has an Volume Control but it is controlling the WindowsSounds. Is it possible to change that the Volume Control will change the Spotify Volume not the Speaker Volume? It would be also cool if I use my media shortcuts for v...
The Spotify Desktop Overlay has an Volume Control but it is controlling the Windows Sounds. Is it possible to change that the Volume Control will change the Spotify Volume not the Speaker Volume? &...
2120 Views
0 replies
0 likes
Hi all, Wondering if anyone else is seeing the same issues. Setup: Spotify on Windows 10 (Insider build. Currently creators update, but has been this way for months). Spotify has gone through many updates while this issue has persisted.I'm on a SP4, ...
Hi all, Wondering if anyone else is seeing the same issues. Setup: Spotify on Windows 10 (Insider build. Currently creators update, but has been this way for months). &...
410 Views
0 replies
0 likes
So I don't know what exactly happened but my Spotify on Windows keeps on playin Sean Paul! no matter what I do the next song is always Sean Paul and it only happens in my laptop not on my phone please help
So I don't know what exactly happened but my Spotify on Windows keeps on playin Sean Paul! no matter what I do the next song is always Sean Paul and it only happens in my laptop not on my phone pleas...
304 Views
0 replies
0 likes
Hi! After several hours trying to know why one of my files did not show the cover art on Spotify I found out that it was because of the file name including apostrophe. Please see video of the issue on YouTube:https://youtu.be/M3y6OE-RRcM STEPS TO REP...
Hi! After several hours trying to know why one of my files did not show the cover art on Spotify I found out that it was because of the file name including apostrophe. Please see video of th...
749 Views
0 replies
2 likes
My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming off a fresh install and...it's still happening. Ha...
My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming...
310 Views
0 replies
0 likes
Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.
Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.
317 Views
0 replies
0 likes
Hello, As premium spotify user I encounter the issue described above: when adding mp3 files which are stored on my NAS server (appr. 2.700 files), spotify always crashes after a couple of minutes. I recently updated to windows 10 but this could be a ...
Hello, As premium spotify user I encounter the issue described above: when adding mp3 files which are stored on my NAS server (appr. 2.700 files), spotify always crashes after a couple of mi...
Music Fan
2483 Views
4 replies
5 likes
Hi!, I just bought a new cpu with Windows 10 and installed the Spotify app with no issue. When i went to login in however, an error screen appears saying: "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally...
Hi!, I just bought a new cpu with Windows 10 and installed the Spotify app with no issue. When i went to login in however, an error screen appears saying: "A firewall may be blocking Spotify. Please ...
Newbie
15999 Views
1 replies
6 likes
Hilfe! Spotify überspringt einfach lieder!!! Das nervt
Hilfe! Spotify überspringt einfach lieder!!! Das nervt
581 Views
0 replies
0 likes
I change the picture on my PC but on my phone there is only the old oicture and when i reopen Spotify on my PC there is no Picture. Please help!
I change the picture on my PC but on my phone there is only the old oicture and when i reopen Spotify on my PC there is no Picture. Please help!
300 Views
0 replies
0 likes
With the previous versions of Spotify there was a section within the "About" tab on the artists page where you could see, in which cities the artist is popular. This obviously has been removed with 1.0.58.566.gdbf8628b Anyone can confirm?
With the previous versions of Spotify there was a section within the "About" tab on the artists page where you could see, in which cities the artist is popular. This obviously has been remov...
Newbie
1584 Views
2 replies
5 likes
Shuffle seems to only be using a couple hundred songs in a playlist of 1000+ songs.I've also noticed that it uses songs around where I am looking in the playlist. I'm going to use imaginary numbers but:Say I'm looking at the begining of the playlist ...
Shuffle seems to only be using a couple hundred songs in a playlist of 1000+ songs. I've also noticed that it uses songs around where I am looking in the playlist. I'm going to use imaginar...
273 Views
0 replies
0 likes
