Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49578 Views
77 replies
27 likes

49578 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
75510 Views
271 replies
21 likes

75510 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5291 Views
1 replies
6 likes

5291 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145431 Views
0 replies
26 likes
Mac
Windows

145431 Views
0 replies
26 likes

Asking to insert a disk into drive H:

Recently recieved pop up on Windows 10 - Spotify.exe - No disk There is no disk in the drive. Please insert a disk into drive H:. With the response - Cancel, Try again and continue. The popup will not disappear unless I terminated Spotify. Been a use...

sdevonsh
Newbie
Recently recieved pop up on Windows 10 - Spotify.exe - No disk There is no disk in the drive. Please insert a disk into drive H:. With the response - Cancel, Try again an...
2017-03-29 11:55:29 PM
2017-07-18 7:44:14 PM
parryjr
Casual Listener
1915 Views
2 replies
1 likes

1915 Views
2 replies
1 likes

Superuser Contribution PC freezes when adding own files

Hi everyone,The question is in the subject. It happens every single time I try. I have to shutdown my computer.. . I'm using the latest release of the desktop software (Windows 10).Any idea ?

SRGV
Regular
Hi everyone, The question is in the subject. It happens every single time I try. I have to shutdown my computer.. . I'm using the latest release of the desktop software (Windows 10). Any idea ?
2017-07-14 6:46:45 PM
2017-07-18 10:27:31 AM
SRGV
Regular
464 Views
2 replies
0 likes
Windows

464 Views
2 replies
0 likes

Cant install spotify: Error 13

Im running Windows 10 64bit. With the latest update I got an error code 13. Installer cannot create necessary file. I've tried everything I've found on the community help website including:- deleting all Spotify files in the AppData folder- installin...

ingmanak
Newbie
Im running Windows 10 64bit. With the latest update I got an error code 13. Installer cannot create necessary file. I've tried everything I've found on the community help website including: - deleti...
2017-07-18 9:14:25 AM
407 Views
0 replies
0 likes
Windows

407 Views
0 replies
0 likes

Local Files from a network drive?

Hi Chums, Before spotify we probably had a lot of music on our computers. I did for sure, and I still have it, on a QNAP NAS. I was wondering if theres any way to detect my music stored on my NAS through spotify?

cactusplant
Newbie
Hi Chums, Before spotify we probably had a lot of music on our computers. I did for sure, and I still have it, on a QNAP NAS. I was wondering if theres any way to detect my music ...
2017-07-18 4:28:56 AM
942 Views
0 replies
5 likes
Windows

942 Views
0 replies
5 likes

Solved!! How do I stop Spotify automatically opening when I switch on my PC? (Windows 10)

I have looked through the settings options and do not seem to be able to find a way of stopping Spotify automatically loading and opening on start up?Could someone point me in the right direction. I only want it to open up when i click on the icon/ap...

thekent01
Casual Listener
I have looked through the settings options and do not seem to be able to find a way of stopping Spotify automatically loading and opening on start up? Could someone point me in the right direction. ...
2017-04-24 10:25:23 AM
2017-07-18 1:18:39 AM
pemb82
Casual Listener
71644 Views
10 replies
1 likes
Windows

71644 Views
10 replies
1 likes

Audio from this program is at half volume when using a bluetooth speaker with my computer

When i use Spotify on my Windows 10 computer and connect my Bluetooth speaker, the volume is at half volume or less. When i use an aux cable in the headphone slot, the volume is at full volume. So this issue is only when using Bluetooth speakers. I'v...

Shocker_33
Music Fan
When i use Spotify on my Windows 10 computer and connect my Bluetooth speaker, the volume is at half volume or less. When i use an aux cable in the headphone slot, the volume is at full volume. So th...
2017-07-18 1:02:55 AM
568 Views
0 replies
0 likes
Windows

568 Views
0 replies
0 likes

Spotify Skipping on Startup, Won't Play afterward sometimes

For the last few days, Spotify Desktop will launch and skip through a lot of songs (10/sec or so) until it decides to play one randomly. This song then cannot be skipped and I cannot play any others. When I pause it, the timer continues but music sto...

Malarowski
Casual Listener
For the last few days, Spotify Desktop will launch and skip through a lot of songs (10/sec or so) until it decides to play one randomly. This song then cannot be skipped and I cannot play any others....
2017-07-17 12:24:10 AM
267 Views
0 replies
0 likes
Windows

267 Views
0 replies
0 likes

Where People Listen feature gone?

I own a music store and use this feature a lot to help figure out if a new artist is popular in my area and if their music is worth stocking in my store. I noticed today that the feature is gone on the Windows version but not on my Mac. Does anyone k...

VinylFantasyBK
Newbie
I own a music store and use this feature a lot to help figure out if a new artist is popular in my area and if their music is worth stocking in my store. I noticed today that the feature is gone on t...
2017-07-13 5:11:52 AM
2017-07-17 7:21:12 PM
johnbaggaley
Newbie
819 Views
2 replies
0 likes
Windows

819 Views
2 replies
0 likes

Retrieve total play count beyond Artist top 10

I am a Wedding DJ and use Spotify to create playlists for my couples to sample and decide what they want to select. In some instances, I would like to order the playlist by historic popularity. I have been able to gain this when the song appears on a...

PugetSoundDJ
Newbie
I am a Wedding DJ and use Spotify to create playlists for my couples to sample and decide what they want to select. In some instances, I would like to order the playlist by historic populari...
2017-07-17 4:50:18 PM
218 Views
0 replies
0 likes
Windows

218 Views
0 replies
0 likes

prevent Spotify start up with Windows start up

in advanced settings the option is selected that Spotify will not start with Windows start up, and repeatedly disabled Spotifyusing start up options in msconfig. But Spotify continues to start up with Windows start up. Please advise

nedmagoo
Casual Listener
in advanced settings the option is selected that Spotify will not start with Windows start up, and repeatedly disabled Spotifyusing start up options in msconfig. But Spotify continues to start u...
2017-07-17 3:50:27 PM
223 Views
0 replies
0 likes
Windows

223 Views
0 replies
0 likes

Restore Spotify Downloaded Offline Playlists to avoid Redownloading

Feeling quite P'd off at the moment as I am a very big Spotify fan. My account payment bounced so I was reduced from premium to regular/unpaid for a day. Fixed up the bank issue and restored Premium access within 24 hours. My WIndows 7 Spotify player...

jon_smtpo
Casual Listener
Feeling quite P'd off at the moment as I am a very big Spotify fan. My account payment bounced so I was reduced from premium to regular/unpaid for a day. Fixed up the bank issue and restor...
2013-07-03 11:59:39 AM
2017-07-17 2:26:27 PM
Chamboller
Newbie
3442 Views
3 replies
0 likes
Windows

3442 Views
3 replies
0 likes

Playlist text and image revert to old version after restarting client

Hi there, Since about a week any changes I make to my existing playlists (both image and text) keep reverting back to the same old version afer restarting my Spotify client. The only way to maintain the changes is to change them, close the client, un...

user-removed
Visitor
Hi there, Since about a week any changes I make to my existing playlists (both image and text) keep reverting back to the same old version afer restarting my Spotify client. The only wa...
2017-07-17 1:16:52 PM
363 Views
0 replies
0 likes
Windows

363 Views
0 replies
0 likes

Missing content

A song that is offered by Spotify "Drowning" by Clams Casino, fails to play and advises me to play it from my PC instead. I was able to play it up until about a week ago.

tsengfayt
Newbie
A song that is offered by Spotify "Drowning" by Clams Casino, fails to play and advises me to play it from my PC instead. I was able to play it up until about a week ago.
2017-07-17 8:39:35 AM
166 Views
0 replies
0 likes
Windows

166 Views
0 replies
0 likes

Is 'Genre Listing' for public playlists absolutely necessary?

I'm interested in seeing if Spotify has an option to map a playlist that you're looking to make public with all of the genre information in the background. I'm not sure if it is necessary to have it in the playlist description that I'm writing.

dldarcin17
Casual Listener
I'm interested in seeing if Spotify has an option to map a playlist that you're looking to make public with all of the genre information in the background. I'm not sure if it is necessary to have i...
2017-07-17 4:38:00 AM
215 Views
0 replies
0 likes
Windows

215 Views
0 replies
0 likes

[Win 10 App] Media keys no longer work

Switched over to the app on the Windows 10 store. After the switch the app doesn't recognize my media key inputs while the app is minimized/in the system tray while the desktop version did.

atVindr
Casual Listener
Switched over to the app on the Windows 10 store. After the switch the app doesn't recognize my media key inputs while the app is minimized/in the system tray while the desktop version did.
2017-07-17 1:26:06 AM
334 Views
0 replies
1 likes
Windows

334 Views
0 replies
1 likes

playlist stay in waiting status

Hi, i've DL a lot of playlist on my computer but one stay in waiting status indefinitely, is there a quota for DL content ? i've tried to delete some donwloaded playlist to check if the incomplete playlist restart to DL but this action produce same r...

Profwalken
Casual Listener
Hi, i've DL a lot of playlist on my computer but one stay in waiting status indefinitely, is there a quota for DL content ? i've tried to delete some donwloaded playlist to check...
2017-07-16 7:57:33 PM
220 Views
0 replies
0 likes
Windows

220 Views
0 replies
0 likes

[Bug] Spotify moves when taskbar is docked on left

Windows 10 I have my taskbar docked on the left side of the screen. Every time I open Spotify, it moves exactly the distance of the taskbar to the left of Spotify's last known position, as if the top left of the screen is used instead of the top left...

user-removed
Visitor
Windows 10 I have my taskbar docked on the left side of the screen. Every time I open Spotify, it moves exactly the distance of the taskbar to the left of Spotify's last known position, as i...
2017-07-16 7:35:53 PM
258 Views
0 replies
1 likes
Windows

258 Views
0 replies
1 likes

Playlists and Music won't download

So I'm trying to download some music on my laptop (windows and I currently have no device synchronised, spotify is allowed by my firewall and I executed it as administrator. But still, when I click on a playlist and click the button to make it availa...

das_jay
Newbie
So I'm trying to download some music on my laptop (windows 😎 and I currently have no device synchronised, spotify is allowed by my firewall and I executed it as administrator. But still, when I clic...
2017-07-16 10:53:11 AM
164 Views
0 replies
0 likes
Windows

164 Views
0 replies
0 likes

I download the desktop app but it won't open

I'm trying to download Spotify for my desktop (Windows Vista). I go to the download page and it automatically starts downloading. Then I see an icon that says "SpotifyFullVista" on my desktop screen. I then click on that icon to open the app but noth...

mtopper66
Casual Listener
I'm trying to download Spotify for my desktop (Windows Vista). I go to the download page and it automatically starts downloading. Then I see an icon that says "SpotifyFullVista" on my desktop s...
2017-07-15 11:17:18 PM
248 Views
0 replies
0 likes
Windows

248 Views
0 replies
0 likes

Loading on start-up even when lod not to.

In my settings I have to option: start on log-in, set to no. yet it still does. (running windows 7).

Oscar_Styled
Newbie
In my settings I have to option: start on log-in, set to no. yet it still does. (running windows 7).
2017-07-15 12:55:26 PM
2017-07-15 1:31:43 PM
Hubo
Community Legend
234 Views
1 replies
0 likes
Windows

234 Views
1 replies
0 likes

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