Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84847 Views

40 replies

68 likes

  • 84847 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

802455 Views

505 replies

64 likes

  • 802455 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25739 Views

27 replies

7 likes

  • 25739 Views
  • 27 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3168 Views

0 replies

4 likes

  • 3168 Views
  • 0 replies
  • 4 likes

Repeat problem

So I don't know what exactly happened but my Spotify on Windows keeps on playin Sean Paul! no matter what I do the next song is always Sean Paul and it only happens in my laptop not on my phone please help

Newbie

So I don't know what exactly happened but my Spotify on Windows keeps on playin Sean Paul! no matter what I do the next song is always Sean Paul and it only happens in my laptop not on my phone pleas...

309 Views

0 replies

0 likes

Windows
  • 309 Views
  • 0 replies
  • 0 likes

Cover art not showed for local files on Windows when file name includes an apostrophe

Hi! After several hours trying to know why one of my files did not show the cover art on Spotify I found out that it was because of the file name including apostrophe. Please see video of the issue on YouTube:https://youtu.be/M3y6OE-RRcM STEPS TO REP...

Regular

Hi! After several hours trying to know why one of my files did not show the cover art on Spotify I found out that it was because of the file name including apostrophe.   Please see video of th...

767 Views

0 replies

2 likes

Windows
  • 767 Views
  • 0 replies
  • 2 likes

Desktop app randomly stops playing even with fresh install

My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming off a fresh install and...it's still happening. Ha...

Newbie

My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming...

315 Views

0 replies

0 likes

Windows
  • 315 Views
  • 0 replies
  • 0 likes

I have the music folder filled of Spotify folders

Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.

Visitor

Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.

324 Views

0 replies

0 likes

Windows
  • 324 Views
  • 0 replies
  • 0 likes

Spotify desktop app crashes when adding local files

Hello, As premium spotify user I encounter the issue described above: when adding mp3 files which are stored on my NAS server (appr. 2.700 files), spotify always crashes after a couple of minutes. I recently updated to windows 10 but this could be a ...

Newbie

Hello,   As premium spotify user I encounter the issue described above: when adding mp3 files which are stored on my NAS server (appr. 2.700 files), spotify always crashes after a couple of mi...

kapteeni

Music Fan

2518 Views

4 replies

5 likes

Windows
  • 2518 Views
  • 4 replies
  • 5 likes

Spotify Wont Log In on Windows 10: Error Code 15

Hi!, I just bought a new cpu with Windows 10 and installed the Spotify app with no issue. When i went to login in however, an error screen appears saying: "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally...

Newbie

Hi!, I just bought a new cpu with Windows 10 and installed the Spotify app with no issue. When i went to login in however, an error screen appears saying: "A firewall may be blocking Spotify. Please ...

shiftydude

Newbie

16011 Views

1 replies

6 likes

Windows
  • 16011 Views
  • 1 replies
  • 6 likes

I cant change my profile picture

I change the picture on my PC but on my phone there is only the old oicture and when i reopen Spotify on my PC there is no Picture. Please help!

Newbie

I change the picture on my PC but on my phone there is only the old oicture and when i reopen Spotify on my PC there is no Picture. Please help!

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Most popular cities section in "About tab" removed with current version?

With the previous versions of Spotify there was a section within the "About" tab on the artists page where you could see, in which cities the artist is popular. This obviously has been removed with 1.0.58.566.gdbf8628b Anyone can confirm?

Roadie

With the previous versions of Spotify there was a section within the "About" tab on the artists page where you could see, in which cities the artist is popular.   This obviously has been remov...

TaylorH1996

Newbie

1606 Views

2 replies

5 likes

Windows
  • 1606 Views
  • 2 replies
  • 5 likes

Shuffle not using all songs in a playlist and I noticed a pattern

Shuffle seems to only be using a couple hundred songs in a playlist of 1000+ songs.I've also noticed that it uses songs around where I am looking in the playlist. I'm going to use imaginary numbers but:Say I'm looking at the begining of the playlist ...

Newbie

Shuffle seems to only be using a couple hundred songs in a playlist of 1000+ songs. I've also noticed that it uses songs around where I am looking in the playlist.   I'm going to use imaginar...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Free (ads/malware) causes browser to lag

I have been having this issue for a couple days. Spotify Free seems to be trying to connect to possibly malicious sites. It causes music to constantly stop and resume. The Spofity logo in the browser tab flickers. When I switch to the Spotify tab, th...

Newbie

I have been having this issue for a couple days. Spotify Free seems to be trying to connect to possibly malicious sites. It causes music to constantly stop and resume. The Spofity logo in the browser...

Lizard_2k21

Newbie

1072 Views

2 replies

0 likes

Windows
  • 1072 Views
  • 2 replies
  • 0 likes

does spotify want to f**k me?

Why the f**k do you just tell me that "it doesn't work" when I'm f**king try listening to music? I know that it doesn't f**king work because I don't hear music when I click on play. I'm paying to hear music when ever I want so tell me the f**king pro...

Newbie

Why the f**k do you just tell me that "it doesn't work" when I'm f**king try listening to music? I know that it doesn't f**king work because I don't hear music when I click on play. I'm paying to hea...

306 Views

0 replies

0 likes

Windows
  • 306 Views
  • 0 replies
  • 0 likes

Can you organize playlists into groups?

Is there a way to organize playlists into folders or groups? For example: Country Music Playlists * John Denver Playlist * Willie Nelson Playlist * Dixie Chicks Playlist * Foot stomping playlist * Old-style bluegrass playlistMood Music Playlists * On...

Casual Listener

Is there a way to organize playlists into folders or groups?   For example:   Country Music Playlists   * John Denver Playlist   * Willie Nelson Playlist   * Dixie Chi...

290 Views

0 replies

0 likes

Windows
  • 290 Views
  • 0 replies
  • 0 likes

Local Files are greyed out, ripped CDs not importing correctly

On my Windows 10 Home Creators Edition computer with Spotify for Windows 1.0.62.508 installed: I used the Local Files preferences to import over 215 artists and their albums into Spotify (approximately 2900+ songs) by specifying my top-level “C:\Musi...

Casual Listener

On my Windows 10 Home Creators Edition computer with Spotify for Windows 1.0.62.508 installed:   I used the Local Files preferences to import over 215 artists and their albums into Spotify (ap...

774 Views

0 replies

0 likes

  • 774 Views
  • 0 replies
  • 0 likes

Click to play one song and it plays another

After the latest update to spotify desktop app on Windows, whenever I go to play a song from the "Artist From Your Music" page it doesn't play the song I clicked to play. Instead it just plays a random song. Turning shuffle off doesn't solve the prob...

Regular

After the latest update to spotify desktop app on Windows, whenever I go to play a song from the "Artist From Your Music" page it doesn't play the song I clicked to play. Instead it just plays a rand...

wstrahan

Regular

21599 Views

3 replies

2 likes

Windows
  • 21599 Views
  • 3 replies
  • 2 likes

Track keep stopping and starting or jumping!!!

THERE IS A PROBLEM!!!! WILL SOMEONE AT SPOTIFY SORT IT OUT!!! Tracks keep stopping and starting or will not play all the way through, all this started after new T&C's were introduced. I have reinstalled flash and spotify still no success!!! Spotify w...

Casual Listener

THERE IS A PROBLEM!!!!   WILL SOMEONE AT SPOTIFY SORT IT OUT!!!   Tracks keep stopping and starting or will not play all the way through, all this started after new T&C's were in...

Zefros01

Newbie

14871 Views

19 replies

6 likes

  • 14871 Views
  • 19 replies
  • 6 likes

black screen

Spotify remains black, only menu is visible on Windows 10 creators updaterestarted both windows and spotify multiple times already.

Newbie

Spotify remains black, only menu is visible on Windows 10 creators update restarted both windows and spotify multiple times already.

372 Views

0 replies

0 likes

Windows
  • 372 Views
  • 0 replies
  • 0 likes

aplicación en negro.

Hola:Desde la última actualización, la app de spoty para windows 10 no carga. Se abre y aparece todo en negro excepto los menus (archivo, editar, ver...).Alguna idea?

Regular

Hola: Desde la última actualización, la app de spoty para windows 10 no carga. Se abre y aparece todo en negro excepto los menus (archivo, editar, ver...). Alguna idea?

Astembal

Regular

703 Views

1 replies

0 likes

Windows
  • 703 Views
  • 1 replies
  • 0 likes

It wont download!

I've had spotify on my laptop for a month and a half, but today when i tried to open it, it loads and then nothing happens. Not too worried i uninstall it and try to download it again, it downloads, i click on it and it just loads and dissapears. Ive...

Newbie

I've had spotify on my laptop for a month and a half, but today when i tried to open it, it loads and then nothing happens. Not too worried i uninstall it and try to download it again, it downloads, ...

359 Views

0 replies

0 likes

Windows
  • 359 Views
  • 0 replies
  • 0 likes