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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1743 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146361 Views

83 replies

27 likes

  • 146361 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131374 Views

294 replies

22 likes

  • 131374 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11017 Views

1 replies

6 likes

  • 11017 Views
  • 1 replies
  • 6 likes

Added dates keep resetting

My main playlist has a problem with songs I added years ago having their "date added" reset to the current day fairly often. It really ruins the flow of my playlist so if there's a solution I'd be glad for it. This only happens on the desktop app and...

Casual Listener

My main playlist has a problem with songs I added years ago having their "date added" reset to the current day fairly often. It really ruins the flow of my playlist so if there's a solution I'd be gl...

277 Views

0 replies

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Windows
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Explicit track plays edited version on desktop, but then explicit on mobile

The song "This Is The Best" by USS, while showing that it's explicit, only plays as an edited version on the desktop player. When I play it on my phone, it properly plays as the explicit version. What's up with this? It really takes away from the lis...

Newbie

The song "This Is The Best" by USS, while showing that it's explicit, only plays as an edited version on the desktop player. When I play it on my phone, it properly plays as the explicit version. Wha...

302 Views

0 replies

0 likes

Windows
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Video Ads With Sound Playing Over Music

On the Windows desktop app if I change from the browse window to the radio window sometimes the ads will be video ads that have audio. This is annoying because the ads will play over my music. These are not regular ads that come in between songs. The...

Newbie

On the Windows desktop app if I change from the browse window to the radio window sometimes the ads will be video ads that have audio. This is annoying because the ads will play over my music. These ...

Clorix

Regular

3242 Views

6 replies

1 likes

Windows
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  • 6 replies
  • 1 likes

Playlists dont work

When I click on a playlist there is no button for shuffle. There are just buttons with follow and play. When I click on it it plays one Song from the Playlist for one second, then the next Song plays for one second ....

Newbie

When I click on a playlist there is no button for shuffle. There are just buttons with follow and play. When I click on it it plays one Song from the Playlist for one second, then the next Song ...

278 Views

0 replies

0 likes

Windows
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Decide - is it preferences or settings?

Your dialogues often say things like "When your music ends, we continue playing similar songs to you. You can turn this off in settings". Except Spotify desktop doesn't have a settings menu - it's called preferences - when you click on it - yes it sa...

Regular

Your dialogues often say things like "When your music ends, we continue playing similar songs to you. You can turn this off in settings".    Except Spotify desktop doesn't have a settings...

272 Views

0 replies

0 likes

Windows
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Cannot queue songs or see queue!

I've been having problems with the Windows desktop for a few weeks now. I cannot queue songs and when I look at my play queue it shows up as empty (see image). I don't know how to fix this at all and it's quite annoying not being able to queue songs ...

Newbie

I've been having problems with the Windows desktop for a few weeks now. I cannot queue songs and when I look at my play queue it shows up as empty (see image). I don't know how to fix this at all and...

277 Views

0 replies

0 likes

Windows
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  • 0 likes

Spotify randomly connects to android phone when app is running in background

Hi, First of, I never seem to be able to find information on this forum, so if this is a double post, please point me in the right direction. When I use spotify on my Windows 10 pc at home, sometimes (possibly due to wifi problems) halfway through a ...

Casual Listener

Hi,   First of, I never seem to be able to find information on this forum, so if this is a double post, please point me in the right direction.   When I use spotify on my Windows 10 pc ...

274 Views

0 replies

0 likes

Windows
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friend feed missing 1.0.55 update

Windows PC version (Desktop) friends feed is missing, friends feed went missing using version 1.0.55... friends feed was visiable at first but when i logged into spoity today *5/26/2017 its now suddenly gone missing, its showing none of my FB friends...

Casual Listener

Windows PC version (Desktop) friends feed is missing, friends feed went missing using version 1.0.55... friends feed was visiable at first but when i logged into spoity today *5/26/2017 its now sudde...

279 Views

0 replies

0 likes

Windows
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issue connecting on desktop and android

Hi there, I'm a spotify premium user in ireland and have been having difficulty getting access to my account today. It's telling me it won't connect and can't open or play music, hope you can help. Kind regards, Cian

Newbie

Hi there,    I'm a spotify premium user in ireland and have been having difficulty getting access to my account today. It's telling me it won't connect and can't open or play music, hope ...

rossi1911

Community Legend

369 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Music Jittering in Games

Keeps looping parts of my music when Im playing gamesVery annouying and Irritating

Music Fan

Keeps looping parts of my music when Im playing games Very annouying and Irritating 

218 Views

0 replies

0 likes

Windows
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Solved!! Spotify causes laptop crash

Hi,so, every time I use Mozilla Firefox and the Spotify app at the same time my laptop crashes (It just stops doing anything and reacting at all, sometimes there is a brrrr sound). I looked up the event viewer and there is a Kernel Power Problem ID 4...

Casual Listener

Hi, so, every time I use Mozilla Firefox and the Spotify app at the same time my laptop crashes (It just stops doing anything and reacting at all, sometimes there is a brrrr sound).  I looked ...

rossi1911

Community Legend

3199 Views

3 replies

0 likes

Windows
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  • 3 replies
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Solved!! Is Discover Weekly discontinued?

Hi there!I noticed Discover Weekly hasn't updated in weeks. I just read that two days ago the guy behind it left Spotify for Instagram (https://www.recode.net/2017/5/22/15674716/matthew-ogle-spotify-instagram-discover-weekly) so I wonder if this wond...

Casual Listener

Hi there! I noticed Discover Weekly hasn't updated in weeks. I just read that two days ago the guy behind it left Spotify for Instagram (https://www.recode.net/2017/5/22/15674716/matthew-ogle-spotif...

Hubo

Community Legend

888 Views

5 replies

1 likes

Windows
  • 888 Views
  • 5 replies
  • 1 likes

Solved!! What happened to the repeat controls?

What the f*** was Spotify thinking? Restore the repeat controls now.Inexplicable. Stupid. Upsetting.

Casual Listener

What the f*** was Spotify thinking? Restore the repeat controls now. Inexplicable. Stupid. Upsetting.

Hubo

Community Legend

878 Views

5 replies

0 likes

Windows
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  • 5 replies
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Why the offline limit isn't great; it's horrible:

I see what they were trying to to do, however, it's not realistic when splitting the 9,999 limit between devices... When you have playlists that are based on genre or mood, that's when this limit becomes a hassel. Not that people will listen to 9 day...

Casual Listener

I see what they were trying to to do, however, it's not realistic when splitting the 9,999 limit between devices...  When you have playlists that are based on genre or mood, that's when this ...

312 Views

0 replies

1 likes

Windows
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  • 1 likes

Activity not displaying

I will be using Spotify and listening to music without being on 'Private Session', but what I'm currently listening to is not displaying on my followers' 'Friend activity' bar. Instead my name is under 'More Friends'. How can I enable my followers to...

Casual Listener

I will be using Spotify and listening to music without being on 'Private Session', but what I'm currently listening to is not displaying on my followers' 'Friend activity' bar. Instead my name is und...

313 Views

0 replies

0 likes

Windows
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Does not show time

Hello! Today I found one bug. As you can see spotify does not show time when I liked songs. I appeared only today. Also i tried remove and add again the song, liking it one more time, but nothing happens. Thank you!

Casual Listener

Hello! Today I found one bug. As you can see spotify does not show time when I liked songs. I appeared only today. Also i tried remove and add again the song, liking it one more time, but nothing hap...

226 Views

0 replies

0 likes

Windows
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Playing Songs Not on Playlist

I'm on Premium. I have a playlist and it keeps playing other songs from outside despite having AutoPlay off. I don't want to have to add more songs I don't want to it just to be able to listen without being distracted by other songs I don't want ther...

Newbie

I'm on Premium. I have a playlist and it keeps playing other songs from outside despite having AutoPlay off. I don't want to have to add more songs I don't want to it just to be able to listen withou...

277 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

So spotify consider to integrate a whole new feature into the software where by we can send a song to a friends queue,then the spotify app will produce a notification,then we can either decide to accept or not accept the suggestion,then maybe play th...

Roadie

So spotify consider to integrate a whole new feature into the software where by we can send a song to a friends queue,then the spotify app will produce a notification,then we can either decide to acc...

240 Views

0 replies

5 likes

  • 240 Views
  • 0 replies
  • 5 likes

Solved!! Cannot download Spotify onto my computer

I recently had Spotify downloaded onto my computer but for the past few days when I tried to open it, it would say that it was not working and would not open. I deleted it from the computer and now I am trying to redownload it but it is telling me th...

Casual Listener

I recently had Spotify downloaded onto my computer but for the past few days when I tried to open it, it would say that it was not working and would not open. I deleted it from the computer and now I...

mimi16

Casual Listener

1045 Views

2 replies

0 likes

Windows
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  • 2 replies
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All of My song got deleted. Help!!

Help i turned on spotify and saw all my music was missing. my playlists were still there, but my songs were gone.

Newbie

Help i turned on spotify and saw all my music was missing. my playlists were still there, but my songs were gone.  

hammo43

Newbie

422 Views

1 replies

0 likes

Windows
  • 422 Views
  • 1 replies
  • 0 likes