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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150148 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137913 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11267 Views

1 replies

6 likes

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issue connecting on desktop and android

Hi there, I'm a spotify premium user in ireland and have been having difficulty getting access to my account today. It's telling me it won't connect and can't open or play music, hope you can help. Kind regards, Cian

Newbie

Hi there,    I'm a spotify premium user in ireland and have been having difficulty getting access to my account today. It's telling me it won't connect and can't open or play music, hope ...

rossi1911

Community Legend

375 Views

1 replies

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Windows
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Music Jittering in Games

Keeps looping parts of my music when Im playing gamesVery annouying and Irritating

Music Fan

Keeps looping parts of my music when Im playing games Very annouying and Irritating 

219 Views

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Windows
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Solved!! Spotify causes laptop crash

Hi,so, every time I use Mozilla Firefox and the Spotify app at the same time my laptop crashes (It just stops doing anything and reacting at all, sometimes there is a brrrr sound). I looked up the event viewer and there is a Kernel Power Problem ID 4...

Casual Listener

Hi, so, every time I use Mozilla Firefox and the Spotify app at the same time my laptop crashes (It just stops doing anything and reacting at all, sometimes there is a brrrr sound).  I looked ...

rossi1911

Community Legend

3216 Views

3 replies

0 likes

Windows
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Solved!! Is Discover Weekly discontinued?

Hi there!I noticed Discover Weekly hasn't updated in weeks. I just read that two days ago the guy behind it left Spotify for Instagram (https://www.recode.net/2017/5/22/15674716/matthew-ogle-spotify-instagram-discover-weekly) so I wonder if this wond...

Casual Listener

Hi there! I noticed Discover Weekly hasn't updated in weeks. I just read that two days ago the guy behind it left Spotify for Instagram (https://www.recode.net/2017/5/22/15674716/matthew-ogle-spotif...

Hubo

Community Legend

895 Views

5 replies

1 likes

Windows
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Solved!! What happened to the repeat controls?

What the f*** was Spotify thinking? Restore the repeat controls now.Inexplicable. Stupid. Upsetting.

Casual Listener

What the f*** was Spotify thinking? Restore the repeat controls now. Inexplicable. Stupid. Upsetting.

Hubo

Community Legend

884 Views

5 replies

0 likes

Windows
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Why the offline limit isn't great; it's horrible:

I see what they were trying to to do, however, it's not realistic when splitting the 9,999 limit between devices... When you have playlists that are based on genre or mood, that's when this limit becomes a hassel. Not that people will listen to 9 day...

Casual Listener

I see what they were trying to to do, however, it's not realistic when splitting the 9,999 limit between devices...  When you have playlists that are based on genre or mood, that's when this ...

317 Views

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Activity not displaying

I will be using Spotify and listening to music without being on 'Private Session', but what I'm currently listening to is not displaying on my followers' 'Friend activity' bar. Instead my name is under 'More Friends'. How can I enable my followers to...

Casual Listener

I will be using Spotify and listening to music without being on 'Private Session', but what I'm currently listening to is not displaying on my followers' 'Friend activity' bar. Instead my name is und...

318 Views

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Does not show time

Hello! Today I found one bug. As you can see spotify does not show time when I liked songs. I appeared only today. Also i tried remove and add again the song, liking it one more time, but nothing happens. Thank you!

Casual Listener

Hello! Today I found one bug. As you can see spotify does not show time when I liked songs. I appeared only today. Also i tried remove and add again the song, liking it one more time, but nothing hap...

232 Views

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Playing Songs Not on Playlist

I'm on Premium. I have a playlist and it keeps playing other songs from outside despite having AutoPlay off. I don't want to have to add more songs I don't want to it just to be able to listen without being distracted by other songs I don't want ther...

Newbie

I'm on Premium. I have a playlist and it keeps playing other songs from outside despite having AutoPlay off. I don't want to have to add more songs I don't want to it just to be able to listen withou...

281 Views

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Re: Inbox and messages

So spotify consider to integrate a whole new feature into the software where by we can send a song to a friends queue,then the spotify app will produce a notification,then we can either decide to accept or not accept the suggestion,then maybe play th...

Roadie

So spotify consider to integrate a whole new feature into the software where by we can send a song to a friends queue,then the spotify app will produce a notification,then we can either decide to acc...

240 Views

0 replies

5 likes

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Solved!! Cannot download Spotify onto my computer

I recently had Spotify downloaded onto my computer but for the past few days when I tried to open it, it would say that it was not working and would not open. I deleted it from the computer and now I am trying to redownload it but it is telling me th...

Casual Listener

I recently had Spotify downloaded onto my computer but for the past few days when I tried to open it, it would say that it was not working and would not open. I deleted it from the computer and now I...

mimi16

Casual Listener

1057 Views

2 replies

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Windows
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All of My song got deleted. Help!!

Help i turned on spotify and saw all my music was missing. my playlists were still there, but my songs were gone.

Newbie

Help i turned on spotify and saw all my music was missing. my playlists were still there, but my songs were gone.  

hammo43

Newbie

430 Views

1 replies

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Windows
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Can't delete my old spotify

Hi, In order to start a new spotify. I want to delete my old one. But I can't delete it. When I try it in the Program manager there is no error code. There is no task of spotify in the task manager. Can I delete it manual?

Regular

Hi,   In order to start a new spotify. I want to delete my old one. But I can't delete it.   When I try it in the Program manager there is no error code.   There is no task of sp...

detective889

Roadie

349 Views

1 replies

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Windows
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Multiple Artists Jumbled Together

I've noticed this before, but I sometimes see that two artists with similar names are jumbled together. The latest example that I have encountered is for the artist "Keith". You get the 1967 rock artist plus a reggae artist together.

Newbie

I've noticed this before, but I sometimes see that two artists with similar names are jumbled together.  The latest example that I have encountered is for the artist "Keith".  You get the 1...

318 Views

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Windows
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the more I update the desktop app, the more it takes time to load at start-up

Hello!I have noticed - and I would like to inform the Spotify developpers - that the more I update the desktop application, the more it takes time to load at start-up.Perhaps it is a problem of accumulation of new versions, perhaps it's caused by the...

Roadie

Hello! I have noticed - and I would like to inform the Spotify developpers - that the more I update the desktop application, the more it takes time to load at start-up. Perhaps it is a problem of a...

Sebasty

Community Legend

379 Views

1 replies

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Windows
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Re: Inbox and messages

@JacobI'm sorry but I cannot support that idea... Sending somebody a song is a fine thing, but if it's just the song, then I can just make a collaborative playlist with that person and add songs to that (it would be nice with notifications though - I...

Regular

@Jacob I'm sorry but I cannot support that idea... Sending somebody a song is a fine thing, but if it's just the song, then I can just make a collaborative playlist with that person and add son...

338 Views

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Offline mode for 'Songs'

I have 15.9 GB of free space on my C drive, I think that's pretty much enough for Spotify to store files for offline mode. But my question is: WHY there is no option to download songs without putting them in a playlist? I don't want to right click an...

Visitor

I have 15.9 GB of free space on my C drive, I think that's pretty much enough for Spotify to store files for offline mode. But my question is: WHY there is no option to download songs without putting...

289 Views

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Windows
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Re: Inbox and messages

I just reviewed the Spotify app with 1 star in the App Store and suggest you do the same.

Casual Listener

   I just reviewed the Spotify app with 1 star in the App Store and suggest you do the same.

359 Views

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Re: Inbox and messages

Hey, all!I just found an Idea Submission that I think you guys might want to get behind and support. It suggests a new way to share music with your Spotify friends. You can check it out here: https://community.spotify.com/t5/Live-Ideas/All-Platforms-...

Community Legend

Hey, all! I just found an Idea Submission that I think you guys might want to get behind and support. It suggests a new way to share music with your Spotify friends. You can check it out here: htt...

2436 Views

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Local Files being removed from Spotify every time it is opened

I've had all my local files added and downloaded for ages but recently every time i close and reopen spotify it removes them all and i have to go back into spotify settings to disable the folder they are in and enable it again but this doesn't even w...

Casual Listener

I've had all my local files added and downloaded for ages but recently every time i close and reopen spotify it removes them all and i have to go back into spotify settings to disable the folder they...

421 Views

0 replies

4 likes

Windows
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