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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150718 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138686 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

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Multiple Artists Jumbled Together

I've noticed this before, but I sometimes see that two artists with similar names are jumbled together. The latest example that I have encountered is for the artist "Keith". You get the 1967 rock artist plus a reggae artist together.

Newbie

I've noticed this before, but I sometimes see that two artists with similar names are jumbled together.  The latest example that I have encountered is for the artist "Keith".  You get the 1...

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Windows
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the more I update the desktop app, the more it takes time to load at start-up

Hello!I have noticed - and I would like to inform the Spotify developpers - that the more I update the desktop application, the more it takes time to load at start-up.Perhaps it is a problem of accumulation of new versions, perhaps it's caused by the...

Roadie

Hello! I have noticed - and I would like to inform the Spotify developpers - that the more I update the desktop application, the more it takes time to load at start-up. Perhaps it is a problem of a...

Sebasty

Community Legend

382 Views

1 replies

1 likes

Windows
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Re: Inbox and messages

@JacobI'm sorry but I cannot support that idea... Sending somebody a song is a fine thing, but if it's just the song, then I can just make a collaborative playlist with that person and add songs to that (it would be nice with notifications though - I...

Regular

@Jacob I'm sorry but I cannot support that idea... Sending somebody a song is a fine thing, but if it's just the song, then I can just make a collaborative playlist with that person and add son...

338 Views

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Offline mode for 'Songs'

I have 15.9 GB of free space on my C drive, I think that's pretty much enough for Spotify to store files for offline mode. But my question is: WHY there is no option to download songs without putting them in a playlist? I don't want to right click an...

Visitor

I have 15.9 GB of free space on my C drive, I think that's pretty much enough for Spotify to store files for offline mode. But my question is: WHY there is no option to download songs without putting...

290 Views

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Windows
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Re: Inbox and messages

I just reviewed the Spotify app with 1 star in the App Store and suggest you do the same.

Casual Listener

   I just reviewed the Spotify app with 1 star in the App Store and suggest you do the same.

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Re: Inbox and messages

Hey, all!I just found an Idea Submission that I think you guys might want to get behind and support. It suggests a new way to share music with your Spotify friends. You can check it out here: https://community.spotify.com/t5/Live-Ideas/All-Platforms-...

Community Legend

Hey, all! I just found an Idea Submission that I think you guys might want to get behind and support. It suggests a new way to share music with your Spotify friends. You can check it out here: htt...

2436 Views

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Local Files being removed from Spotify every time it is opened

I've had all my local files added and downloaded for ages but recently every time i close and reopen spotify it removes them all and i have to go back into spotify settings to disable the folder they are in and enable it again but this doesn't even w...

Casual Listener

I've had all my local files added and downloaded for ages but recently every time i close and reopen spotify it removes them all and i have to go back into spotify settings to disable the folder they...

422 Views

0 replies

4 likes

Windows
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I'm having trouble installing

I can not install spotify, it always shows error 52 but the firewall and antivirus is not preventing the download

Newbie

I can not install spotify, it always shows error 52 but the firewall and antivirus is not preventing the download

404 Views

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Connected with facebook username...

I Signed in with facebook and my username is a bunch of random numbers. I wanted to buy premium on this account but these numbers are really annoying, any help would be much appreciated.

Casual Listener

I Signed in with facebook and my username is a bunch of random numbers. I wanted to buy premium on this account but these numbers are really annoying, any help would be much appreciated.

detective889

Roadie

636 Views

5 replies

0 likes

Windows
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Superuser Contribution Volume too low

I have my spotify and windows volume at 100 and its super low, to the point where the music is not enjoyable. I bellieve its not fixable because its Spotify's normalazation but its just way too low. Its only pushing my headphones to 40% volume. Its j...

Newbie

I have my spotify and windows volume at 100 and its super low, to the point where the music is not enjoyable. I bellieve its not fixable because its Spotify's normalazation but its just way too low. ...

CyberTootie

Regular

3402 Views

6 replies

2 likes

Windows
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Local files can not deleted

Hi everyone, i added some songs on my Spotify by local files. But now i want to delete but the songs that i added to my songs can not deleted.I removed Spotify but it is not workingI removed Spotify on my pc but it is not workingI deleted all my song...

Newbie

Hi everyone, i added some songs on my Spotify by local files. But now i want to delete but the songs that i added to my songs can not deleted. I removed Spotify but it is not working I removed Spot...

363 Views

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Re: Inbox and messages

More spotify anti-user **bleep**. How can you take this away... FWIW, just left a 1 star rating on the app store.

Roadie

More spotify anti-user **bleep**. How can you take this away...   FWIW, just left a 1 star rating on the app store.

138 Views

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Superuser Contribution Disable Spotify from Auto updating upon Startup

As title says, please add option to Disable Spotify from Auto updating upon Startup as it becomes annoying. Thanks

Newbie

As title says, please add option to Disable Spotify from Auto updating upon Startup as it becomes annoying.   Thanks

Leonardo

Roadie

2654 Views

1 replies

4 likes

Windows
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  • 1 replies
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Activity feed

Is Anyone having problems with the Desktop appI can;t get the activty feed to load, just keep getting a spinning icon and doesn't load, it did upto 1-2 days ago now won't,I have tried uninstalling it and removed any refrence to it in Explorer and reg...

Casual Listener

Is Anyone having problems with the Desktop app I can;t get the activty feed to load, just keep getting a spinning icon and doesn't load, it did upto 1-2 days ago now  won't, I have tried unins...

288 Views

0 replies

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Windows
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Re: Inbox and messages

Let's do this guys! And we should spread this message in reddit as well!@Pól wrote:As well as here on this forum. I've expressed my disatisfaction with spotify's disregard towards its customers by reviewing the spotify phone app negatively. I suggest...

Casual Listener

Let's do this guys! And we should spread this message in reddit as well! @Pól wrote: As well as here  on this forum. I've expressed my disatisfaction with spotify's disregard towards it...

1081 Views

0 replies

7 likes

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Superuser Contribution Bug: scroll goes to the bottom of "Overview"

Version: 1.0.54.1079.g3809528eIt seems to be the new bug to me, but I can't say for sure. It is such annoyance to see the scroll going to the bottom page after you press Back button. Steps to reproduce:1. Open some artist's page. (We are on "overview...

Visitor

Version: 1.0.54.1079.g3809528e It seems to be the new bug to me, but I can't say for sure.   It is such annoyance to see the scroll going to the bottom page after you press Back but...

Jeremy

Spotify Legend

1767 Views

6 replies

23 likes

Windows
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SpotifySetup Infected with Malware According to VirusTotal

Hello,I recently wiped my hard drives and did a full reinstall of windows on my computer. I went to download Spotify and scanned it using VirusTotal (I scan everything just incase). It had a rating of 1/60 with the result being "Malware.Generic..."No...

Regular

Hello, I recently wiped my hard drives and did a full reinstall of windows on my computer. I went to download Spotify and scanned it using VirusTotal (I scan everything just incase). It had a rating...

AntonyIR

Regular

2938 Views

4 replies

0 likes

Windows
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Playlists Download

Hi, I have downloaded some playlists but when I go into offline mode, some songs are shown as not having been downloaded. I have tried redownloading the playlists but the problem still occurs. Any suggested solutions? The weird thing is that the song...

Gig Goer

Hi,   I have downloaded some playlists but when I go into offline mode, some songs are shown as not having been downloaded. I have tried redownloading the playlists but the problem still occur...

345 Views

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Windows
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Solved!!Superuser Contribution [Desktop] Waiting for connection...

Hello. My Spotify app in Windows 8.1 is not downloading the playlists I've marked to listen offline.However, my phone is able to download them. Both devices are on the same WiFi network. Spotify is added to my Firewall exceptions. I've tried reinstal...

Casual Listener

Hello. My Spotify app in Windows 8.1 is not downloading the playlists I've marked to listen offline. However, my phone is able to download them. Both devices are on the same WiFi network. Spotify is...

iharalu

Casual Listener

15485 Views

2 replies

0 likes

Windows
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Discover weekly playlist update problem

This thing has been only updating once every 2 weeks, instead of 1 week, for the past 2 months. I figured it was a fluke at first, but now it seems constant. Why is it not called discover bi-weekly if you wont update it every week?

Regular

This thing has been only updating once every 2 weeks, instead of 1 week, for the past 2 months. I figured it was a fluke at first, but now it seems constant. Why is it not called discover bi-weekly i...

Jukes

Regular

577 Views

4 replies

0 likes

Windows
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