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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12146 Views

105 replies

47 likes

  • 12146 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1445 Views

15 replies

2 likes

Possible Bug
  • 1445 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3646 Views

39 replies

2 likes

  • 3646 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9114 Views

0 replies

4 likes

  • 9114 Views
  • 0 replies
  • 4 likes

Solved!! how d I access my playlist

I have had to get a new computer and have just put my spotify back on. How do I access my playlist.....I cannot find any link to it from the spotify site? On my old computer, I clicked on spotify and my playlist always came straight up after logging ...

Newbie

I have had to get a new computer and have just put my spotify back on.  How do I access my playlist.....I cannot find any link to it from the spotify site?   On my old computer, I clic...

dollface99

Music Fan

76244 Views

8 replies

1 likes

  • 76244 Views
  • 8 replies
  • 1 likes

Solved!! Available songs being skipped for no apparent reason

Some songs are being displayed as such:Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hide unavailable songs) but still is not playable. I've already t...

Regular

Some songs are being displayed as such: Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hid...

sakeuon

Regular

811 Views

2 replies

0 likes

Windows
  • 811 Views
  • 2 replies
  • 0 likes

Turning off auto-start when my computer turns on

I want to make it so that Spotify doesn't automatically start up when my computer turns on. Anybody know how to do that? Thanks

Casual Listener

I want to make it so that Spotify doesn't automatically start up when my computer turns on. Anybody know how to do that?  Thanks

SpotCreated

Roadie

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

How to get rid of ALL offline songs

Ok, I accidentally selected the c:\ drive for the source of my offline songs, and now it added litterally EVERY SINGLE MP3, M4V, AND MP4 file on my c:\. Is there any way I can get rid of them all at once? Thanks, Jayde

Newbie

Ok, I accidentally selected the c:\ drive for the source of my offline songs, and now it added litterally EVERY SINGLE MP3, M4V, AND MP4 file on my c:\.   Is there any way I can get rid of the...

SpotCreated

Roadie

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Can't dismiss annoying pop-up banners

I'm using the desktop client on windows 10, and every now then there is a pop-up banner that reminds me that sound feature is available in settings. It would be helpful for new users, but the problem is I can't dismiss it. Clicking on the X does noth...

Newbie

I'm using the desktop client on windows 10, and every now then there is a pop-up banner that reminds me that sound feature is available in settings. It would be helpful for new users, but the problem...

SpotCreated

Roadie

1114 Views

1 replies

0 likes

  • 1114 Views
  • 1 replies
  • 0 likes

"Can't play the current song" error keeps popping up

I've been getting the "Can't play the current song" error over and over again on the desktop app. My connection is fine, I've logged in and out multiple times, I restarted the app multiple times and I just removed and reinstalled the app but nothing ...

Newbie

I've been getting the "Can't play the current song" error over and over again on the desktop app. My connection is fine, I've logged in and out multiple times, I restarted the app multiple times and ...

467 Views

0 replies

0 likes

Windows
  • 467 Views
  • 0 replies
  • 0 likes

Solved!! PC (win 10) device connect to PS4?

Hello, I've been searching for a bit, and I can't seem to find a definative answer. Are you able to connect to PS4 via spotify device connect? I'm able to see and connect via my mac, but when I try to on my PC, running the latest version of windows 1...

Casual Listener

Hello,  I've been searching for a bit, and I can't seem to find a definative answer. Are you able to connect to PS4 via spotify device connect? I'm able to see and connect via my mac, but when ...

MrDavo

Gig Goer

4021 Views

3 replies

1 likes

Windows
  • 4021 Views
  • 3 replies
  • 1 likes

My profile and playlist got erased

I had windows 7 and my spotify was working well, but then I got the windows 10 and had to install spotify again, and when I logged in my account was completely in blank, I had no playlists. Basically my spotify on tablet and phone was the same, but o...

Newbie

I had windows 7 and my spotify was working well, but then I got the windows 10 and had to install spotify again, and when I logged in my account was completely in blank, I had no playlists. Basically...

user-removed

Not applicable

837 Views

1 replies

0 likes

  • 837 Views
  • 1 replies
  • 0 likes

Search on windows 10 app not working

Every time I try to do a search for something like "Country or Rock" I get this error message. "An error occurred. please try searching again."

Regular

Every time I try to do a search for something like "Country or Rock" I get this error message. "An error occurred. please try searching again."

381 Views

0 replies

0 likes

Windows
  • 381 Views
  • 0 replies
  • 0 likes

Repeat One Not Working

I would be listening to a song in a playlist and have the song on repeat. When I would click on another song to listen to, it would keep the repeat one on. However now if I were to change the song, it only keeps the playlist on repeat and not the son...

Regular

I would be listening to a song in a playlist and have the song on repeat. When I would click on another song to listen to, it would keep the repeat one on.   However now if I were to change th...

600 Views

0 replies

0 likes

Windows
  • 600 Views
  • 0 replies
  • 0 likes

Local Files missing

Too often local files that are in my selected directory will be missing. Most of the time its one or two files. They are in the directory and when I turn off the source for the directory, and re-add it, the songs will show up but it happens for too o...

Newbie

Too often local files that are in my selected directory will be missing. Most of the time its one or two files. They are in the directory and when I turn off the source for the directory, and re-add ...

382 Views

0 replies

0 likes

Windows
  • 382 Views
  • 0 replies
  • 0 likes

Solved!! Most songs not playing in playlist.

I have a playlist with 839 songs in it made by myself, and I'm too frequently hearing the same songs and at that I'm not hearing some at all. any help?

Casual Listener

I have a playlist with 839 songs in it made by myself, and I'm too frequently hearing the same songs and at that I'm not hearing some at all. any help?

HastalaMason

Regular

655 Views

1 replies

0 likes

Windows
  • 655 Views
  • 1 replies
  • 0 likes

Local file song recognisation

The song "All I Do" by Logic in my local files (because I downloaded the mixtape "Young Sinatra") has been auto-detected and linked to a song on an album called "Now That's Frat Rap, Vol 3". It seems this album though has only two songs which can be ...

Newbie

The song "All I Do" by Logic in my local files (because I downloaded the mixtape "Young Sinatra") has been auto-detected and linked to a song on an album called "Now That's Frat Rap, Vol 3". It seems...

391 Views

0 replies

1 likes

  • 391 Views
  • 0 replies
  • 1 likes

Program Files damaged

hi guys, i'm sorry if this question already been answered. but i tried to surf to the community site and haven't found any solution for this issue. i tried to open my spotify today, and it prompted that my spotify program file has become damaged, may...

Newbie

hi guys, i'm sorry if this question already been answered. but i tried to surf to the community site and haven't found any solution for this issue.   i tried to open my spotify today, and it p...

2329 Views

0 replies

6 likes

  • 2329 Views
  • 0 replies
  • 6 likes

Sync music to Ipod Nano 2. Gen

Hello there! I am wondering can I sync my musics to Ipod Nano 2. Gen ? I successfully detected my Ipod on ITunes but nothing showed up on Spotify. I heard that it is done back in the day but how about now? Thanks for answers.

Newbie

Hello there! I am wondering can I sync my musics to Ipod Nano 2. Gen ? I successfully detected my Ipod on ITunes but nothing showed up on Spotify. I heard that it is done back in the day but how...

488 Views

0 replies

0 likes

Windows
  • 488 Views
  • 0 replies
  • 0 likes

Black Screen Problem NEW ISSUES

Hi there, When I start Spotify I get a blank black screen and the Windows error sound plays repeatedly. I turned off Hardware Acceleration (per this solution) and it has at least stopped the annoying error sound, but I still get the black screen. Nex...

Gig Goer

Hi there, When I start Spotify I get a blank black screen and the Windows error sound plays repeatedly. I turned off Hardware Acceleration (per this solution) and it has at least stopped the annoying...

Sebasty

Community Legend

1181 Views

3 replies

0 likes

Windows
  • 1181 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume too low

I have my spotify and windows volume at 100 and its super low, to the point where the music is not enjoyable. I bellieve its not fixable because its Spotify's normalazation but its just way too low. Its only pushing my headphones to 40% volume. Its j...

Newbie

I have my spotify and windows volume at 100 and its super low, to the point where the music is not enjoyable. I bellieve its not fixable because its Spotify's normalazation but its just way too low. ...

CyberTootie

Regular

3849 Views

6 replies

2 likes

Windows
  • 3849 Views
  • 6 replies
  • 2 likes

Solved!! Mouse

I can't do anything with my mouse other than left click and move it. I can't scroll or use anything else

Casual Listener

I can't do anything with my mouse other than left click and move it. I can't scroll or use anything else

LuxrayTheWolf

Casual Listener

1053 Views

2 replies

0 likes

  • 1053 Views
  • 2 replies
  • 0 likes

Bug on window when plugging monitor

Every time I connect my monitor, if spotify is open on my notebook's screen then the window gets a cut on bottom and rigth. The buttons still works but I can't see them. Reducing the window size makes they appear. It seems Spotify gets limited by my ...

Newbie

Every time I connect my monitor, if spotify is open on my notebook's screen then the window gets a cut on bottom and rigth. The buttons still works but I can't see them. Reducing the window size make...

416 Views

0 replies

0 likes

Windows
  • 416 Views
  • 0 replies
  • 0 likes

Superuser Contribution Esta canción no está disponible, si tienes el archivo en el ordenador puedes importarlo

Después de buscar hilos sobre este asunto, desde ayer que se actualizó día 5 la app de Windows 10, he probado todo lo que he encontrado en este soporte de ayuda. Nada, imposible ¿Hay que esperar alguna actualización de la app por algún error en ella?...

Newbie

Después de buscar hilos sobre este asunto, desde ayer que se actualizó día 5 la app de Windows 10, he probado todo lo que he encontrado en este soporte de ayuda.  Nada, imposible 😞   ¿H...

Leonardo

Roadie

1251 Views

1 replies

0 likes

Windows
  • 1251 Views
  • 1 replies
  • 0 likes