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[Windows] Help! Black Screen on Spotify!

[Windows] Help! Black Screen on Spotify!

Hello Everyone:

 

I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logged in. But after that, the screen turns out in a black empty space, with nothing at all to see or listen. I have my Windows Firewall disabled and I used the latest installer from the Official Website.

 

Can anybody help me figure this out? I'll leave a screenshot to make it clearer.

 

 

http://prntscr.com/a9mnc7

 

Thank you in advance.

Reply
4 Replies

Hi @eugeycris,

 

Would you mind deleting the russian language from Spotify? If not, just go to:

 

C:\Users\*user name*\AppData\Roaming\Spotify\locales\ru.mo

 

And delete it. Let me know if it works!

 

You can also try deleting all the other languages except Russian, it may also work 🙂

 

 

BittencourtSpotify Star
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Thank you very much!! Now it works like a charm! I never was going to figure it out by myself! I was reading that big topic about the same Issue and saw that erasing that file might be the answer. 

 

Who might say that Russian Language was the problem? 😛

 

Спасибо Большое for your quick answer 🙂

You're welcome!

These russian letters are so cool -- some day I'll learn 🙂
BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

the problem is that when i start spotify all i get is an empty black screen. The solution is not that i can remove russian letters, this is a nonsense solution.

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