Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
I have a server PC (windows 10) at home and it has my library of thousands of my own ripped CD's and other music, all legitimate and in the correct format. I'd like to include these in my "Local Files" in spotify on my main Windows 10 desktop. I clic...
I have a server PC (windows 10) at home and it has my library of thousands of my own ripped CD's and other music, all legitimate and in the correct format. I'd like to include these in my "Loca...
759 Views
0 replies
1 likes
For some reason I cannot view my friends or what they are listening to on the right side tab. Even if I am logged in to facebook, the tab only shows "Find Friends" and the generic people under that are "listening" to songs.
For some reason I cannot view my friends or what they are listening to on the right side tab. Even if I am logged in to facebook, the tab only shows "Find Friends" and the generic people under that a...
331 Views
0 replies
0 likes
I've noticed a glitch after a recent update (not sure exactly which update) in the albums list of the "Your Music" section for the Spotify Windows app. Basically any single I add to my music shows up as a full album in the saved albums list, even wit...
I've noticed a glitch after a recent update (not sure exactly which update) in the albums list of the "Your Music" section for the Spotify Windows app. Basically any single I add to my music shows up...
429 Views
0 replies
0 likes
As the title says. There is one exception to this, and it's when I save an album it shows the album art. Otherwise, all albums and artists appear as they do in the images I've attached. As well as this, the album art next to individual songs (such as...
As the title says. There is one exception to this, and it's when I save an album it shows the album art. Otherwise, all albums and artists appear as they do in the images I've attached. As well as th...
Casual Listener
655 Views
1 replies
0 likes
HelloI have multiple connect capable devices on my network. There is a device that shows up that for the life of me I can't figure out what it is. I see track progress when I play to this device so I assume it's actually on-line. It's labeled garage ...
Hello I have multiple connect capable devices on my network. There is a device that shows up that for the life of me I can't figure out what it is. I see track progress when I play to this devi...
615 Views
0 replies
0 likes
alguien sabe como carajo puedo tener el spoty en la pc de vuelta porque ya voy intentando todo y me sale este error por 3 vez
alguien sabe como carajo puedo tener el spoty en la pc de vuelta porque ya voy intentando todo y me sale este error por 3 vez
355 Views
0 replies
0 likes
i have this problem since ~month. My local music files just randomly keeps disappearing from local files list. Even if i add it twice or more (e.g downloads, music library and additional folder). It's really fkin annoying. And even if i'll download i...
i have this problem since ~month. My local music files just randomly keeps disappearing from local files list. Even if i add it twice or more (e.g downloads, music library and additional folder). It'...
526 Views
0 replies
0 likes
So I use spotify (family) everyday for at least 4 hours, on my phone and pc. But I have very annoying parents so my wifi goes off around 12 a clock at night. But I still want to listen to music on my pc. So I've downloaded a few playlists, thats grea...
So I use spotify (family) everyday for at least 4 hours, on my phone and pc. But I have very annoying parents so my wifi goes off around 12 a clock at night. But I still want to listen to m...
438 Views
0 replies
0 likes
Brief description of the issue: Spotify client just stopping after around 20 or 30 songs.Steps to reproduce the issue:Start a radio (doesn't matter which)Let it play through 20 to 30 songsWhat steps you’ve tried already:Reinstalled SpotifyInstalled K...
Brief description of the issue: Spotify client just stopping after around 20 or 30 songs. Steps to reproduce the issue: Start a radio (doesn't matter which) Let it play through 20 to 30 song...
Casual Listener
10540 Views
2 replies
0 likes
Hi, currently i had add a new source to spotify. i can add songs from local file to my spotify playlist. however, unable to download the song ( I'm premium user), my iphone playlist doesn't even show the title of the songs but its appear on my deskto...
Hi, currently i had add a new source to spotify. i can add songs from local file to my spotify playlist. however, unable to download the song ( I'm premium user), my iphone playli...
Regular
653 Views
1 replies
0 likes
O botão aleatório do meus cliente desktop sumiu e não da de ativar ou desativar agora. Alguém sabe o por que? Minha conta é premium
O botão aleatório do meus cliente desktop sumiu e não da de ativar ou desativar agora. Alguém sabe o por que? Minha conta é premium
420 Views
0 replies
0 likes
I've had three songs from my local files in my playlist for months now, and out of the blue the songs can't be detected by Spotify. I can't seem to find the problem. The songs still work, and other media platforms can play them, but Spotify can't. An...
I've had three songs from my local files in my playlist for months now, and out of the blue the songs can't be detected by Spotify. I can't seem to find the problem. The songs still work, and other m...
457 Views
0 replies
1 likes
I just installed the Spotify Windows desktop app for the first time on my work PC. Unfortunately, I can't log in and listen to anything.When the app was installed I was presented with the attached screen. All the text is scrambled on the login screen...
I just installed the Spotify Windows desktop app for the first time on my work PC. Unfortunately, I can't log in and listen to anything. When the app was installed I was presented with the attache...
653 Views
0 replies
0 likes
Hi! I have been encountering a problem while using the Spotify Windows application. When I login to Spotify through Facebook, the app uses my alternate Chinese Mandarin name instead of my birth name on Facebook. I've tried deleting my alternate name ...
Hi! I have been encountering a problem while using the Spotify Windows application. When I login to Spotify through Facebook, the app uses my alternate Chinese Mandarin name instead of my bi...
Community Legend
1037 Views
4 replies
0 likes
Buenas, llevo casi un mes intentando instalar spotify en windows 10 y siempre me sale el dichoso error CODE 13.He probado todo tipo de soluciones, las que veo por aquí, las que me recomiendan desde la cuenta de ayuda de twitter en españa, etc. Ningun...
Buenas, llevo casi un mes intentando instalar spotify en windows 10 y siempre me sale el dichoso error CODE 13. He probado todo tipo de soluciones, las que veo por aquí, las que me recomiendan desde...
Newbie
2369 Views
1 replies
0 likes
I'm running the desktop client (Windows 10, version 1.0.56.451.gb2f539fc). When right-clicking a song, choosing Share and hitting the URI "button" it copies the spotify uri to my clipboard just fine. However, in the hint pop-up it says:"Spotify URI c...
I'm running the desktop client (Windows 10, version 1.0.56.451.gb2f539fc). When right-clicking a song, choosing Share and hitting the URI "button" it copies the spotify uri to...
Composer
529 Views
1 replies
0 likes
Hi!The playlist mentioned not working. Is it some new feature like "Discover Weekly" "Release Radar" or Daily mixes ? I get only error: "Sorry, you weren't using Spotify enough in previous summers to create a Summer Rewind, but you can listen to our ...
Hi! The playlist mentioned not working. Is it some new feature like "Discover Weekly" "Release Radar" or Daily mixes ? I get only error: "Sorry, you weren't using Spotify enough in previous summers ...
628 Views
0 replies
3 likes
First the desktop notifications get killed off, now I don't even get Email notifications anymore. It was annoying to adapt, but I could deal with it. But for over a month now I didn't receive a single Email from Spotify that wasn't advertisement for ...
First the desktop notifications get killed off, now I don't even get Email notifications anymore. It was annoying to adapt, but I could deal with it. But for over a month now I didn't receive a singl...
418 Views
0 replies
0 likes
Hi, the title explains very well what's happening. After a while of not using the pc with the Spotify app opened (doesn't matter if running an album or iddle) windows restarts.The weird thing is that only happen if i'm not using the pc. This is happe...
Hi, the title explains very well what's happening. After a while of not using the pc with the Spotify app opened (doesn't matter if running an album or iddle) windows restarts. The weird thing is th...
435 Views
0 replies
0 likes
Playlists don't seem to sync anymore until I restart the client. This includes both personal and spotify generated (Discover Weekly, Release Radar) playlists, as well as daily mixes.
Playlists don't seem to sync anymore until I restart the client. This includes both personal and spotify generated (Discover Weekly, Release Radar) playlists, as well as daily mixes.
Roadie
707 Views
3 replies
0 likes
