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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83250 Views

40 replies

68 likes

  • 83250 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789734 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22303 Views

22 replies

7 likes

  • 22303 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3001 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Songs not available

I have a very annoying problem. Everytime I want to play a song it switches to the next immediately and then to the next again and so on.The problem is, I don't even hear the music. They tell me that the song is not available and that if I want to li...

Newbie

I have a very annoying problem. Everytime I want to play a song it switches to the next immediately and then to the next again and so on. The problem is, I don't even hear the music.  They tel...

Sebasty

Community Legend

366 Views

1 replies

0 likes

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  • 1 replies
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Loading takes minutes every time

It's taking literally minutes (around 5) for Spotify to load. I've uninstalled, rebooted, re-installed and rebooted to no avail. It takes 2-3 minutes for the menu options Playback and Help to appear. Then I'm presented with a black content screen. Se...

Casual Listener

It's taking literally minutes (around 5) for Spotify to load. I've uninstalled, rebooted, re-installed and rebooted to no avail.   It takes 2-3 minutes for the menu options Playback and Help t...

dylanhome

Casual Listener

755 Views

3 replies

0 likes

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  • 3 replies
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Playlist sorting problems

Hi everyone! My main playlist that I use won't let me move any of my songs. I have checked other playlists and they all let me move my songs around. The playlist that is having problems has a total of 876 songs on it and 52 hrs and 46 min worth of mu...

Newbie

Hi everyone! My main playlist that I use won't let me move any of my songs. I have checked other playlists and they all let me move my songs around. The playlist that is having problems has a total o...

Sebasty

Community Legend

446 Views

1 replies

0 likes

Windows
  • 446 Views
  • 1 replies
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Spotify Playlist "Martin Garrix House Party" not playing (takes about a minute to start)

Hi All, I have a subscription on the 'Martin Garrix House Party'-playlist and the 'Hardwell's House Party'-playlist. Both are created by Spotify. I have two questions:On my iPhone the play perfectly and the tracks are very nicely mixed together. But,...

Music Fan

Hi All,   I have a subscription on the 'Martin Garrix House Party'-playlist and the 'Hardwell's House Party'-playlist. Both are created by Spotify. I have two questions: On my iPhone the pla...

1237238882

Newbie

1088 Views

4 replies

0 likes

Windows
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  • 4 replies
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Solved!! Non realistic Top Artists List

Hey you all out there , love Spotify and find it great at all but I'm quite bored that the top artists that are on my profile DO NOT represent at all my taste. How can I manage it ? There should be the possibility to update it based on what are my re...

Casual Listener

Hey you all out there , love Spotify and find it great at all but I'm quite bored that the top artists that are on my profile DO NOT represent at all my taste. How can I manage it ? There should be t...

Marian8

Newbie

1811 Views

6 replies

0 likes

Mac
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Solved!! Spotify is already running, but not responding. Please close it and try again.

I keep getting this "already running" message when I try to open spotify. It is listed as a process in Windows Task Manager, but it won't close when I try to force end the process. I've been having this same issue many times over the past month. Any ...

Casual Listener

I keep getting this "already running" message when I try to open spotify.  It is listed as a process in Windows Task Manager, but it won't close when I try to force end the process.  I've b...

geoffreygoodman

Newbie

62664 Views

141 replies

10 likes

  • 62664 Views
  • 141 replies
  • 10 likes

Saving long play queue to playlist doubles size

This is a weird one: I use a long play queue as a songs I need to listen to list. And due to the play queue resetting without warning with the forced spotify updates the queue is cleared. Therefore each time I finish listening for the day I save the ...

Casual Listener

This is a weird one:   I use a long play queue as a songs I need to listen to list. And due to the play queue resetting without warning with the forced spotify updates the queue is cleared. Th...

934 Views

0 replies

0 likes

Windows
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Superuser Contribution Laptop plays music from speakers when I'm away (even with headphones plugged in)

This has happened twice now: I go off for lunch and hear reports when I'm back from colleagues that music would randomly burst from speakers. The first time, I did not play spotify from my phone, the second time I did. So no clear correlation. In all...

Newbie

This has happened twice now: I go off for lunch and hear reports when I'm back from colleagues that music would randomly burst from speakers.   The first time, I did not play spotify from my p...

eswanson17

Regular

556 Views

2 replies

0 likes

Windows
  • 556 Views
  • 2 replies
  • 0 likes

Playlists being cleaned without confirmation

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter.For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offline and didn't synchronize with your servers.So, in that mom...

Newbie

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter. For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offlin...

268 Views

0 replies

0 likes

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Solved!! Certain local files not available

I have an album of 17 songs, MP3, all work fine with Windows Media Player. I added them to my Spotify local files (I'm used to how to do this properly) but only the first two songs can be played through Spotify. The third one is appearantly automatic...

Music Fan

I have an album of 17 songs, MP3, all work fine with Windows Media Player.    I added them to my Spotify local files (I'm used to how to do this properly) but only the first two songs can...

MrMaikiu

Newbie

33785 Views

7 replies

4 likes

Windows
  • 33785 Views
  • 7 replies
  • 4 likes

Songs Liked From Radio Showing Up Only in Saved Songs and not "Liked From Radio" Playlist

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist. It was previosly routing these correctly, but recently stopped. Is there a way to fix this?

Newbie

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist.  It was previosly routing these correctly, but recently stopped. &n...

326 Views

0 replies

0 likes

Windows
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  • 0 replies
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Error Code 13

I had Spotify installed on my new laptop running Windows 8. But the last time I logged in, it was not working. I tried to reinstall it and I keep getting an Error Code 13, that the files can't be found. I tried deleting the files off my computer, als...

Casual Listener

I had Spotify installed on my new laptop running Windows 8.  But the last time I logged in, it was not working.  I tried to reinstall it and I keep getting an Error Code 13, that the files ...

377 Views

0 replies

0 likes

Windows
  • 377 Views
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spotify for windows 10 and error code 11

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt true. and then when I dont do the full set up it gi...

Newbie

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt&...

Userbored

Newbie

784 Views

1 replies

0 likes

Windows
  • 784 Views
  • 1 replies
  • 0 likes

Open Spotify autmatically after you log into the computer - Minimized

I have selected both these options: Open Spotify autmatically after you log into the computer - MinimizedClose buttion should minimize the Spotify window to the tray - True Still, when I start the computer, spotify is minimized to task bar. NO ONE wa...

Newbie

I have selected both these options:   Open Spotify autmatically after you log into the computer - Minimized Close buttion should minimize the Spotify window to the tray - True   Still,...

308 Views

0 replies

0 likes

Windows
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  • 0 replies
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Switch account feature removed?

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and select switch accounts. This feature recently disa...

Casual Listener

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and...

xxRAiDERxx

Newbie

6151 Views

4 replies

7 likes

  • 6151 Views
  • 4 replies
  • 7 likes

keeps telling me to play a song

I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song. I've played lots of songs. How do I check that box and get this to go away?

Newbie

I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song.  I've played lots of so...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Windows app not playing music???

I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web player works just fine.

Newbie

I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web playe...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Solved!! Pictures not showing/loading in Discover or for users

As you can see from the attached files, pictures are not showing/loading in my Spoify for users or on the Discover page. It does show for artists, and the albums covers also. I've tried logging in and out, disconnecting and reconnecting to Facebook, ...

Regular

As you can see from the attached files, pictures are not showing/loading in my Spoify for users or on the Discover page. It does show for artists, and the albums covers also.    I've tr...

scribeconcepts

Newbie

37339 Views

80 replies

3 likes

Windows
  • 37339 Views
  • 80 replies
  • 3 likes

Solved!! Spotify blank screen

Hi, I can't use Spotify, because there is no content in the app. It's just black.I already tried running it as admin and in compablity mode.Nothing changes when running with %APPDATA%\Spotify\spotify.exe --disable-accelerated-layers --disable-acceler...

Casual Listener

Hi,  I can't use Spotify, because there is no content in the app. It's just black. I already tried running it as admin and in compablity mode. Nothing changes when running with  %APPDAT...

Chrissykes78

Gig Goer

22771 Views

19 replies

1 likes

Windows
  • 22771 Views
  • 19 replies
  • 1 likes

Songs aren't appearing in app

When I searched for the Def Leppard album "Pyromania" in the Android and Desktop app, Spotify did not appear to have them. However, when I google searched them, it allowed me to see them and add them to my playlists. However, they still do not appear...

Casual Listener

When I searched for the Def Leppard album "Pyromania" in the Android and Desktop app, Spotify did not appear to have them. However, when I google searched them, it allowed me to see them and add them...

358 Views

0 replies

0 likes

Windows
  • 358 Views
  • 0 replies
  • 0 likes