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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134275 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134275 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50905 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50905 Views
  • 0 replies
  • 32 likes

How can I auto download tracks to my pc app, which I downloaded to my android app?

If you didnt understand the question let me describe it. I commonly use my android app for spotify. So most of my tracks are downloaded in there. I want to syncronise or auto download (whatevet you call it) these tracks to my pc app. But i want it re...

  • Regular
  • If you didnt understand the question let me describe it. I commonly use my android app for spotify. So most of my tracks are downloaded in there. I want to syncronise or auto download (whatevet ...
  • fozcam
  • Regular
  • 905 Views
  • 4 replies
  • 0 likes
  • Windows
  • 905 Views
  • 4 replies
  • 0 likes

Can't connect with Facebook - HELP!

Hi there. Well, my girlfriend just registered on Spotify and then wanted to link this account with facebook.But she can't. Whenever she tries to log in to facebook via the Spotify player she gets an error message which you can see on the picture belo...

Error tab.jpg
  • Gig Goer
  • Hi there.  Well, my girlfriend just registered on Spotify and then wanted to link this account with facebook. But she can't.  Whenever she tries to log in to facebook via the Spoti...
  • Jordi
  • Community Legend
  • 255 Views
  • 3 replies
  • 0 likes
  • Windows
  • 255 Views
  • 3 replies
  • 0 likes

lyrics on spotify PC version

I found out that tunewiki is for android for lyrics, but i couldnt fine anything for spotify PC version, can you guys help me ?:) Thanks

  • Casual Listener
  • I found out that tunewiki is for android for lyrics, but i couldnt fine anything for spotify PC version, can you guys help me ?:)   Thanks
  • MattSuda
  • Spotify Star
  • 3454 Views
  • 6 replies
  • 0 likes
  • Windows
  • 3454 Views
  • 6 replies
  • 0 likes

Last Album Track Skipped After Ad

I was just listening to an album at work and an ad was played after the second to last track and then it just looped back to the first track.on the album, completely skipping the last track.

  • Roadie
  • I was just listening to an album at work and an ad was played after the second to last track and then it just looped back to the first track.on the album, completely skipping the last track.
  • 138 Views
  • 0 replies
  • 0 likes
  • Windows
  • 138 Views
  • 0 replies
  • 0 likes

Troubleshooting Spotify on Win 8.1 - addendum

Hi, I couldn't add to the thread Troubleshooting in Windows which seems to be closed. The solution here (as with a couple of other programs) was to edit the firewall rule(s) and replace the path to the executable file: from this form: %APPDATA%\Spoti...

  • Newbie
  • Hi, I couldn't add to the thread Troubleshooting in Windows which seems to be closed.     The solution here (as with a couple of other programs) was to edit the firewall rule(s) and r...
  • 200 Views
  • 0 replies
  • 0 likes
  • Windows
  • 200 Views
  • 0 replies
  • 0 likes

Solved!! Spotify won't open or uninstall. Crashes silently.

Yesterday it worked just fine, today it won't open and even uninstall won't work. Event Viewer says: Faulting application name: spotify.exe, version: 0.9.1.53, time stamp: 0x51af2e16Faulting module name: USER32.dll, version: 6.2.9200.16420, time stam...

  • Casual Listener
  • Yesterday it worked just fine, today it won't open and even uninstall won't work. Event Viewer says:   Faulting application name: spotify.exe, version: 0.9.1.53, time stamp: 0x51af2e16 Faul...
  • wbj
  • Newbie
  • 5199 Views
  • 8 replies
  • 0 likes
  • Windows
  • 5199 Views
  • 8 replies
  • 0 likes

Solved!! Delete local files through spotify

Hi There. I would like to clean up music files on my computer. But when you delete local files from the spotify library they dont actually delete (from the harddisc) they are just not shown anymore. You could ofcause left click - open containing fold...

  • Newbie
  • Hi There.   I would like to clean up music files on my computer. But when you delete local files from the spotify library  they dont actually delete (from the harddisc) they are just no...
  • MJM2
  • Newbie
  • 19653 Views
  • 3 replies
  • 0 likes
  • Windows
  • 19653 Views
  • 3 replies
  • 0 likes

New Releases Playlist Not Updating

The official "New Releases on Spotify" playlist (link: New Releases on Spotify - US) has been one of my favorite features of the program. I use it every week to see all the new tracks and albums added. Unlike every prior week, the playlist was not up...

  • Music Fan
  • The official "New Releases on Spotify" playlist (link: New Releases on Spotify - US) has been one of my favorite features of the program. I use it every week to see all the new tracks and albums...
  • user-removed
  • Not applicable
  • 2365 Views
  • 65 replies
  • 9 likes
  • Windows
  • 2365 Views
  • 65 replies
  • 9 likes

Too much stuff in the window

Hi! How can I remove everything in my Spotify window except the music I find when i search and my own playlists? I want NONE of these: news recommendations other peoples' playlists toplists announcements community new releases this that etc etc etc H...

  • Casual Listener
  • Hi!   How can I remove everything in my Spotify window except the music I find when i search and my own playlists?   I want NONE of these:   news recommendations other ...
  • Klas
  • Casual Listener
  • 181 Views
  • 2 replies
  • 0 likes
  • Windows
  • 181 Views
  • 2 replies
  • 0 likes

Solved!! Problema con Spotify y tarjeta de sonido

Hola, Os hago una captura de pantala con el error que tengo. No me permite reproducir nada desde mi ordenador. He descargado el programa de nuevo, lo he instalado, y nada. Por favor, solucionarlo cuanto antes ya que lo necesito. Un saludo.

  • Casual Listener
  • Hola,   Os hago una captura de pantala con el error que tengo. No me permite reproducir nada desde mi ordenador.   He descargado el programa de nuevo, lo he instalado, y nada. ...
  • Victorkjasbdkjb
  • Casual Listener
  • 2116 Views
  • 3 replies
  • 0 likes
  • Windows
  • 2116 Views
  • 3 replies
  • 0 likes

High Quality Downloading

I have Spotify Premium and when I downloaded my playlists on to my phone it gave me the option to change the download quality can you do that on the Windows software or dose it already download at the highest quality possible?

  • Newbie
  • I have Spotify Premium and when I downloaded my playlists on to my phone it gave me the option to change the download quality can you do that on the Windows software or dose it already download at th...
  • ErickRGuetta
  • Community Legend
  • 9229 Views
  • 4 replies
  • 2 likes
  • Windows
  • 9229 Views
  • 4 replies
  • 2 likes

Song from My Favorite Coffeehouse Play List Not Playing

The My Favorite Coffeehouse play list continues to stall out because one song on the play list won't play. Can someone fix it or delete the song? It is really irritating to have to have the play list abruptly quit on me every day. This is the song: W...

  • Visitor
  • The My Favorite Coffeehouse play list continues to stall out because one song on the play list won't play. Can someone fix it or delete the song? It is really irritating to have to have the play list...
  • user-removed
  • Not applicable
  • 180 Views
  • 3 replies
  • 0 likes
  • Windows
  • 180 Views
  • 3 replies
  • 0 likes

Spotify suddenly quits. Press play won't work (goes to pause). Sonos is working...

So, I am getting really annoyed by the fact that Spotify quits irregular and very frequently over the last month. It always happens when I switch device (phone, tablet, laptop) or connection (wifi and 3G). I can press play, the track runs for a coupl...

  • Casual Listener
  • So, I am getting really annoyed by the fact that Spotify quits irregular and very frequently over the last month. It always happens when I switch device (phone, tablet, laptop) or connection (wifi an...
  • 146 Views
  • 0 replies
  • 0 likes
  • Windows
  • 146 Views
  • 0 replies
  • 0 likes

Solved!! Local files do not show up

Hello spotify community, Today I tried to add an album to my spotify collection which wasn't on spotify anywhere. So I imported the CD onto my PC with windows media player. WMP is selected in my preferences fbut the album does not show up in my local...

  • Casual Listener
  • Hello spotify community,   Today I tried to add an album to my spotify collection which wasn't on spotify anywhere. So I imported the CD onto my PC with windows media player. WMP is sel...
  • MattSuda
  • Spotify Star
  • 2865 Views
  • 7 replies
  • 0 likes
  • Windows
  • 2865 Views
  • 7 replies
  • 0 likes

Solved!! Skip music that you don't like

Hi there, I have been listening to Spotify for quite a while now. Big fan. One thing exhausts me however: Just like everybody of you, I don't like all the music that is listed in Top Lists or other playlists. One example: Beyonce - 7/11. I just H-A-T...

  • Newbie
  • Hi there,   I have been listening to Spotify for quite a while now. Big fan. One thing exhausts me however: Just like everybody of you, I don't like all the music that is listed in Top Lis...
  • AceSteeleYT
  • Community Legend
  • 6942 Views
  • 3 replies
  • 5 likes
  • Windows
  • 6942 Views
  • 3 replies
  • 5 likes

Just had an album released -related artists awful

Hi I had an album of mine relased through a label say 2 months ago, My related artists at the moment are the polor opposite and its frustraiting to think that nobody will find me though an artist radio ect from bands that im actually like, how long d...

  • Newbie
  • Hi I had an album of mine relased through a label say 2 months ago, My related artists at the moment are the polor opposite and its frustraiting to think that nobody will find me though an artist rad...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Windows
  • 162 Views
  • 1 replies
  • 0 likes

Lost all playlists after disconnecting from Facebook

Hello, I disconnected from Facebook using Edit/Preferences in the main menu of Desktop app. The system thew me off and upon next login and see ALL of my playlists gone. There were years of work building them.. so frustrating.. Anybody knows how to re...

  • Visitor
  • Hello,   I disconnected from Facebook using Edit/Preferences in the main menu of Desktop app. The system thew me off and upon next login and see ALL of my playlists gone. There were year...
  • MattSuda
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Windows
  • 136 Views
  • 1 replies
  • 0 likes

Re-listen to an ad?

I just heard a brilliant and hilarious commercial while listening to chet faker and I wanted to hear it again and I couldn't find it anywhere. Is there a database of ads to search through or an ad history cached anywhere?

  • Newbie
  • I just heard a brilliant and hilarious commercial while listening to chet faker and I wanted to hear it again and I couldn't find it anywhere. Is there a database of ads to search through or an ad hi...
  • Gunnyer
  • Regular
  • 9419 Views
  • 2 replies
  • 4 likes
  • Windows
  • 9419 Views
  • 2 replies
  • 4 likes

Solved!! Miscellaneous Imported Itunes tracks greyed out

This is the situation: I imported songs into iTunes from an old CD called "10cc Greatest Hits And More". Everything runs in iTunes, clean as a whistle. I created an iTunes playlist named 10CC with only songs from this CD. I imported this playlist cal...

  • Regular
  • This is the situation: I imported songs into iTunes from an old  CD called "10cc Greatest Hits And More". Everything runs in iTunes, clean as a whistle. I created an iTunes  playlist named ...
  • Mori910
  • Newbie
  • 9586 Views
  • 9 replies
  • 0 likes
  • Windows
  • 9586 Views
  • 9 replies
  • 0 likes

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