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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80247 Views

40 replies

68 likes

  • 80247 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769830 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16536 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2720 Views

0 replies

4 likes

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Local Files don't play. Removed ones still show up

Hi, I tried adding new local files today, they do show up in "Local Files" but when I press play I get the message "This song is not available. If you have the file on your computer you can import it." Additionally some files I unchecked in the setti...

Casual Listener

Hi,   I tried adding new local files today, they do show up in "Local Files" but when I press play I get the message "This song is not available. If you have the file on your computer you can ...

287 Views

0 replies

0 likes

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Ads overplaying?

I am a long time user of Spotify, but recently on my computer, I am getting a ridiculous amount of ads. I get that I am being pushed to buy premium but I am getting about 3 of my songs, maybe 7-10 minutes of music, and then around 3-5 ads, 15-30 seco...

Newbie

I am a long time user of Spotify, but recently on my computer, I am getting a ridiculous amount of ads. I get that I am being pushed to buy premium but I am getting about 3 of my songs, maybe 7-...

340 Views

0 replies

0 likes

Windows
  • 340 Views
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Remove all Facebookdata from Spotifyprofile

Hi all, I tested connecting my Spotifyprofile with my Facebookacoount and I now want to not just disconnect these two again, I do want to remove all Facebookdata from my Spotifyprofile. Like picture, name etc. How does this work? Thanks in advance!

Newbie

Hi all,   I tested connecting my Spotifyprofile with my Facebookacoount and I now want to not just disconnect these two again, I do want to remove all Facebookdata from my Spotifyprofile. Like...

248 Views

0 replies

0 likes

Windows
  • 248 Views
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How do I get back to the orginal spotify radio selection?

Hi, I was just wondering if there was any way to go back to the original radio mix after it has reloaded a new selection of songs? I wanted to listen to the Radio Genre Soul, but after a certain amount of songs it reloaded with a whole new selection....

Newbie

Hi, I was just wondering if there was any way to go back to the original radio mix after it has reloaded a new selection of songs? I wanted to listen to the Radio Genre Soul, but after a certain amou...

328 Views

0 replies

0 likes

Windows
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Spotify Premium is skipping like a scratched CD.

Isn't my hardware, already checked for that with youtube. Already cleared my cache. Already turned off connection to facebook. Have already tried toggling hardware acceleration. Don't know if this is a general issue people have or if there is a quick...

Newbie

Isn't my hardware, already checked for that with youtube.   Already cleared my cache.  Already turned off connection to facebook.   Have already tried toggling hardware acceleration...

409 Views

0 replies

0 likes

  • 409 Views
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Solved!! Can't play local files

I installed Spotify yesterday and I can't play any local file in it.I saw the problem and some 'solution' here on the forum, but nothing works for me.I reinstalled. My quicktime player says its uptodate.I checked the mixer thru the icon in my systray...

Regular

I installed Spotify yesterday and I can't play any local file in it. I saw the problem and some 'solution' here on the forum, but nothing works for me. I reinstalled. My quicktime player says its u...

jonathanbaldauf

Casual Listener

59663 Views

24 replies

2 likes

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  • 24 replies
  • 2 likes

ctrl+f not working, even after a clean reinstall in Windows 7 64bit

I run Windows 7 64bit program version (not webplayer). I already looked in FAQ, and googled for a solve everywhere but I can't seem to fix this. It is very tilting to be unable to search within a playlist that has thousands of songs, I'm at a point w...

Newbie

I run Windows 7 64bit program version (not webplayer).   I already looked in FAQ, and googled for a solve everywhere but I can't seem to fix this. It is very tilting to be unable to searc...

331 Views

0 replies

0 likes

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Surface (windows) Goes to Sleep, Stops Spotify

I've got a Surface Book (Windows 10) and music stops playing everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it up Spotify resumes playing. This shouldn't happen and NO,...

Casual Listener

I've got a Surface Book (Windows 10) and music stops playing everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it u...

AaronAaronsen

Newbie

1350 Views

2 replies

13 likes

Windows
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  • 2 replies
  • 13 likes

[Desktop] [Windows] Missing Some Friend Activity

I have been experiencing an "issue" for some months now, where the Friend Activity pane on the Windows desktop application is only showing and updating only 1 followed user's listening activity.I follow 3 users that I wish to get listening activity f...

Newbie

I have been experiencing an "issue" for some months now, where the Friend Activity pane on the Windows desktop application is only showing and updating only 1 followed user's listening activity....

303 Views

0 replies

0 likes

Windows
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Win10 Platform EQ

When will the Win10 platform have an EQ? It's a little pathetic that a media player service in 2017, specificallly focused on playing music alone, doesn't have a user-adjustable equalizer.

Newbie

When will the Win10 platform have an EQ? It's a little pathetic that a media player service in 2017, specificallly focused on playing music alone, doesn't have a user-adjustable equalizer.

342 Views

0 replies

2 likes

Windows
  • 342 Views
  • 0 replies
  • 2 likes

FRENCH FRANCAIS?

Y a t'il une communauté d'aide en FR ???

Regular

Y a t'il une communauté d'aide en FR ???

KatesHere

Community Legend

1383 Views

6 replies

2 likes

Windows
  • 1383 Views
  • 6 replies
  • 2 likes

Solved!! Unable to add to queue on Desktop. Can't add to queue on Desktop.

Currently running most recent spotify desktop app on Windows 10. Unable to add songs to queue. Tried uninstall and reinstall. Any simple solutions out there?

Casual Listener

Currently running most recent spotify desktop app on Windows 10. Unable to add songs to queue.  Tried uninstall and reinstall.   Any simple solutions out there? 

dr_dunc

Casual Listener

710 Views

2 replies

0 likes

Windows
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  • 2 replies
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My "Welcome mix" is not refreshing anymore

Hello everyone!A while ago, I noticed that my playlist of Welcome Mix wasn't updating each day, as it used to do, based on my daily searches. As you can see here in the screenshot, the last time they refreshed was 2017-05-09. I don't know what did I ...

Visitor

Hello everyone! A while ago, I noticed that my playlist of Welcome Mix wasn't updating each day, as it used to do, based on my daily searches.  As you can see here in the screenshot, the last ...

sarkasm

Newbie

1952 Views

4 replies

0 likes

Windows
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  • 4 replies
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Spotify Update w/Installation file version 1.0.62.508 Causing Problems in User Profiles

I formatted my computer yesterday thinking that my user profile had been corrupted as I was unable to use the 1, 2, 9, 0 keys across the top row, the 1 key in the num pas, and the f, and j keys in the middle. Hardware tests at the BIOS level had all ...

Casual Listener

I formatted my computer yesterday thinking that my user profile had been corrupted as I was unable to use the 1, 2, 9, 0 keys across the top row, the 1 key in the num pas, and the f, and j keys in th...

369 Views

0 replies

0 likes

Windows
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Removing Spotify from my computer

When going to my Control panel, add-remove programs, I cannot remove Spotify. Anyone know why? I do not use it. Perhaps I neeed to first "close" my account?

Visitor

When going to my Control panel, add-remove programs, I cannot remove Spotify.  Anyone know why?  I do not use it.  Perhaps I neeed to first "close" my account?  

kcdkagger

Casual Listener

457 Views

2 replies

0 likes

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  • 2 replies
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Can't download songs

Hey guys, I have a Premium account but the problem is I can't find how to download all of my songs on Windows. There is no "Download" button in the "Songs" tab from "My Music". The only solution I can find is to add every song to a playlist and downl...

Newbie

Hey guys,   I have a Premium account but the problem is I can't find how to download all of my songs on Windows. There is no "Download" button in the "Songs" tab from "My Music". The only solu...

267 Views

0 replies

0 likes

Windows
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CRUMBLING/CRACKLING SOUNDS DURING PLAYBACK

PLEASE REFER TO VIDEO ( BELOW ) FOR EVIDENCE. This issue started happening out of no where this morning. Never had this issue before today. Tried uninstalling client and re installing, as well as a clean install of audio drivers. I have had Spotify o...

Visitor

PLEASE REFER TO VIDEO ( BELOW ) FOR EVIDENCE.   This issue started happening out of no where this morning.   Never had this issue before today. Tried uninstalling client and re installi...

536 Views

0 replies

0 likes

Windows
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  • 0 likes

Solved!! Black screen

Hi guys,Last week I downloaded the new version of Spotify and now every time I open the program on my work computer the screen is completely black and I have no access to my music at all. I have tried a few things - checked latest drivers on my graph...

Casual Listener

Hi guys, Last week I downloaded the new version of Spotify and now every time I open the program on my work computer the screen is completely black and I have no access to my music at all. I have tr...

danilogiles

Casual Listener

1485 Views

3 replies

0 likes

Windows
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  • 3 replies
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Spotify attempts, and fails, to update every time I run it - can't uninstall either

Every time I start up my PC Spotify attempts to update. Every time, it fails, citing a lack of permissions (which is insane, because I have all the permissions). I tried to uninstall, and I don't have permission for that either. So Spotify doesn't wo...

Visitor

Every time I start up my PC Spotify attempts to update.  Every time, it fails, citing a lack of permissions (which is insane, because I have all the permissions).  I tried to uninstall, and...

327 Views

0 replies

0 likes

Windows
  • 327 Views
  • 0 replies
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Only showing two friends

I'm sure this has been seen before, but my spotify is only showing two of the ~10 people I'm following. All 10 are very active users. It doesn't even lump them into a "more friends" category, they're being followed but don't exist outside of that opt...

Casual Listener

I'm sure this has been seen before, but my spotify is only showing two of the ~10 people I'm following. All 10 are very active users. It doesn't even lump them into a "more friends" category, they're...

unclesilas

Roadie

531 Views

3 replies

0 likes

  • 531 Views
  • 3 replies
  • 0 likes