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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84123 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797986 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24468 Views

26 replies

7 likes

  • 24468 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3097 Views

0 replies

4 likes

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Shuffle

When I put my playlist on shuffle, it only plays songs that are within 20 or so songs of the originally played song. For example, if I play song number 670 ( I have 731 songs in this playlist) It will only shuffle songs 650-690.

Newbie

When I put my playlist on shuffle, it only plays songs that are within 20 or so songs of the originally played song. For example, if I play song number 670 ( I have 731 songs in this playlist) It wil...

302 Views

0 replies

0 likes

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Solved!! Discovered on info disappeared

Since the update of the desktop app today, the "Discovered on" on an artist about page is gone. This was a really good way to find Spotify curators that's not owned by the big labels and I wonder if it's possible to find this function somewhere else.

Music Fan

Since the update of the desktop app today, the "Discovered on" on an artist about page is gone. This was a really good way to find Spotify curators that's not owned by the big labels and I wonder if ...

virtuaxe

Roadie

8068 Views

15 replies

24 likes

Windows
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  • 15 replies
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Off line storage location cannot be changed why?

Hello i have tried to change my location for the "off line mode"by default it's in C://users appdata folders i tried to change it to my other drive and got the message "you need to restart spotify so this change will take effect" so i did, but when i...

Newbie

Hello i have tried to change my location for the "off line mode" by default it's in C://users appdata folders  i tried to change it to my other drive and got the message "you need to rest...

680 Views

0 replies

0 likes

Windows
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Create similar playlist

Don't think a lot of people actually noticed this update, and since it's pretty awesome (and actually works very good, yes looking at you Radio) I thought I'd share it. There now is a "Create Similar Playlist" option in the context menu of playlists....

Gig Goer

Don't think a lot of people actually noticed this update, and since it's pretty awesome (and actually works very good, yes looking at you Radio) I thought I'd share it.   There now is a "...

RME

Gig Goer

34999 Views

3 replies

4 likes

Windows
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Spotify crashes after undocking laptop

Hey! I work with a docked laptop at work, and whenever I undock the computer, Spotify crashes. Since this happens a few times a day, it has become quite annoying. I've seen a few other posts mentioning this, and there seems to be no official comment ...

Newbie

Hey! I work with a docked laptop at work, and whenever I undock the computer, Spotify crashes. Since this happens a few times a day, it has become quite annoying. I've seen a few other posts mentioni...

488 Views

0 replies

2 likes

Windows
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Local Files don't play. Removed ones still show up

Hi, I tried adding new local files today, they do show up in "Local Files" but when I press play I get the message "This song is not available. If you have the file on your computer you can import it." Additionally some files I unchecked in the setti...

Casual Listener

Hi,   I tried adding new local files today, they do show up in "Local Files" but when I press play I get the message "This song is not available. If you have the file on your computer you can ...

292 Views

0 replies

0 likes

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Ads overplaying?

I am a long time user of Spotify, but recently on my computer, I am getting a ridiculous amount of ads. I get that I am being pushed to buy premium but I am getting about 3 of my songs, maybe 7-10 minutes of music, and then around 3-5 ads, 15-30 seco...

Newbie

I am a long time user of Spotify, but recently on my computer, I am getting a ridiculous amount of ads. I get that I am being pushed to buy premium but I am getting about 3 of my songs, maybe 7-...

343 Views

0 replies

0 likes

Windows
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Remove all Facebookdata from Spotifyprofile

Hi all, I tested connecting my Spotifyprofile with my Facebookacoount and I now want to not just disconnect these two again, I do want to remove all Facebookdata from my Spotifyprofile. Like picture, name etc. How does this work? Thanks in advance!

Newbie

Hi all,   I tested connecting my Spotifyprofile with my Facebookacoount and I now want to not just disconnect these two again, I do want to remove all Facebookdata from my Spotifyprofile. Like...

253 Views

0 replies

0 likes

Windows
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How do I get back to the orginal spotify radio selection?

Hi, I was just wondering if there was any way to go back to the original radio mix after it has reloaded a new selection of songs? I wanted to listen to the Radio Genre Soul, but after a certain amount of songs it reloaded with a whole new selection....

Newbie

Hi, I was just wondering if there was any way to go back to the original radio mix after it has reloaded a new selection of songs? I wanted to listen to the Radio Genre Soul, but after a certain amou...

336 Views

0 replies

0 likes

Windows
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Spotify Premium is skipping like a scratched CD.

Isn't my hardware, already checked for that with youtube. Already cleared my cache. Already turned off connection to facebook. Have already tried toggling hardware acceleration. Don't know if this is a general issue people have or if there is a quick...

Newbie

Isn't my hardware, already checked for that with youtube.   Already cleared my cache.  Already turned off connection to facebook.   Have already tried toggling hardware acceleration...

417 Views

0 replies

0 likes

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Solved!! Can't play local files

I installed Spotify yesterday and I can't play any local file in it.I saw the problem and some 'solution' here on the forum, but nothing works for me.I reinstalled. My quicktime player says its uptodate.I checked the mixer thru the icon in my systray...

Regular

I installed Spotify yesterday and I can't play any local file in it. I saw the problem and some 'solution' here on the forum, but nothing works for me. I reinstalled. My quicktime player says its u...

jonathanbaldauf

Casual Listener

59863 Views

24 replies

2 likes

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  • 24 replies
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ctrl+f not working, even after a clean reinstall in Windows 7 64bit

I run Windows 7 64bit program version (not webplayer). I already looked in FAQ, and googled for a solve everywhere but I can't seem to fix this. It is very tilting to be unable to search within a playlist that has thousands of songs, I'm at a point w...

Newbie

I run Windows 7 64bit program version (not webplayer).   I already looked in FAQ, and googled for a solve everywhere but I can't seem to fix this. It is very tilting to be unable to searc...

337 Views

0 replies

0 likes

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Surface (windows) Goes to Sleep, Stops Spotify

I've got a Surface Book (Windows 10) and music stops playing everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it up Spotify resumes playing. This shouldn't happen and NO,...

Casual Listener

I've got a Surface Book (Windows 10) and music stops playing everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it u...

AaronAaronsen

Newbie

1369 Views

2 replies

13 likes

Windows
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[Desktop] [Windows] Missing Some Friend Activity

I have been experiencing an "issue" for some months now, where the Friend Activity pane on the Windows desktop application is only showing and updating only 1 followed user's listening activity.I follow 3 users that I wish to get listening activity f...

Newbie

I have been experiencing an "issue" for some months now, where the Friend Activity pane on the Windows desktop application is only showing and updating only 1 followed user's listening activity....

314 Views

0 replies

0 likes

Windows
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Win10 Platform EQ

When will the Win10 platform have an EQ? It's a little pathetic that a media player service in 2017, specificallly focused on playing music alone, doesn't have a user-adjustable equalizer.

Newbie

When will the Win10 platform have an EQ? It's a little pathetic that a media player service in 2017, specificallly focused on playing music alone, doesn't have a user-adjustable equalizer.

350 Views

0 replies

2 likes

Windows
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FRENCH FRANCAIS?

Y a t'il une communauté d'aide en FR ???

Regular

Y a t'il une communauté d'aide en FR ???

KatesHere

Community Legend

1432 Views

6 replies

2 likes

Windows
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  • 6 replies
  • 2 likes

Solved!! Unable to add to queue on Desktop. Can't add to queue on Desktop.

Currently running most recent spotify desktop app on Windows 10. Unable to add songs to queue. Tried uninstall and reinstall. Any simple solutions out there?

Casual Listener

Currently running most recent spotify desktop app on Windows 10. Unable to add songs to queue.  Tried uninstall and reinstall.   Any simple solutions out there? 

dr_dunc

Casual Listener

727 Views

2 replies

0 likes

Windows
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My "Welcome mix" is not refreshing anymore

Hello everyone!A while ago, I noticed that my playlist of Welcome Mix wasn't updating each day, as it used to do, based on my daily searches. As you can see here in the screenshot, the last time they refreshed was 2017-05-09. I don't know what did I ...

Visitor

Hello everyone! A while ago, I noticed that my playlist of Welcome Mix wasn't updating each day, as it used to do, based on my daily searches.  As you can see here in the screenshot, the last ...

sarkasm

Newbie

1963 Views

4 replies

0 likes

Windows
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Spotify Update w/Installation file version 1.0.62.508 Causing Problems in User Profiles

I formatted my computer yesterday thinking that my user profile had been corrupted as I was unable to use the 1, 2, 9, 0 keys across the top row, the 1 key in the num pas, and the f, and j keys in the middle. Hardware tests at the BIOS level had all ...

Casual Listener

I formatted my computer yesterday thinking that my user profile had been corrupted as I was unable to use the 1, 2, 9, 0 keys across the top row, the 1 key in the num pas, and the f, and j keys in th...

378 Views

0 replies

0 likes

Windows
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Removing Spotify from my computer

When going to my Control panel, add-remove programs, I cannot remove Spotify. Anyone know why? I do not use it. Perhaps I neeed to first "close" my account?

Visitor

When going to my Control panel, add-remove programs, I cannot remove Spotify.  Anyone know why?  I do not use it.  Perhaps I neeed to first "close" my account?  

kcdkagger

Casual Listener

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes