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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1643 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145511 Views

83 replies

27 likes

  • 145511 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130425 Views

294 replies

22 likes

  • 130425 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10978 Views

1 replies

6 likes

  • 10978 Views
  • 1 replies
  • 6 likes

Convert Project Centennial app to UWP

It would be nice if the Windows Spotify app became a Modern App to feel more native.

Newbie

It would be nice if the Windows Spotify app became a Modern App to feel more native. 

Wevenhuis

Gig Goer

496 Views

1 replies

3 likes

Windows
  • 496 Views
  • 1 replies
  • 3 likes

I can't get Spotify to get the album art or the artist from Windows Media Player

I'm trying to import a song from Windows Media Player, and it won't add the album art or the artist. I downloaded an mp3 file, and basically put it into Windows Media Player. I then added the artist, album art, album title and everything else. When I...

Newbie

I'm trying to import a song from Windows Media Player, and it won't add the album art or the artist. I downloaded an mp3 file, and basically put it into Windows Media Player. I then added the artist,...

606 Views

0 replies

0 likes

Windows
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Solved!! Win32 Store app vs generic download

Hello!I'm just wondering how many versions the Win32 Windows Store app (which I noticed about 15 minutes ago) will be behind the main update channel? Mainly, would it be updated as frequently as the "restart spotify to install update" prompt?Thanks!

Music Fan

Hello! I'm just wondering how many versions the Win32 Windows Store app (which I noticed about 15 minutes ago) will be behind the main update channel? Mainly, would it be updated as frequently as ...

hans-jürgen

Roadie

8837 Views

1 replies

0 likes

Windows
  • 8837 Views
  • 1 replies
  • 0 likes

is there a way to upload my music to playlist and then removing from my local files?

Well, i have a youtube channel where i would like to upload the musics to the spotify, the thing is that i have to get this music stored on my computer or it will disappear. isn't there a way to keep music on my spotify playlist after i deleted them ...

Casual Listener

Well, i have a youtube channel where i would like to upload the musics to the spotify, the thing is that i have to get this music stored on my computer or it will disappear. isn't there a way to keep...

MattSuda

Spotify Star

1128 Views

3 replies

0 likes

Windows
  • 1128 Views
  • 3 replies
  • 0 likes

Spotify Lag

Since i purchased premium ive been getting internet lag when i start up spotify or skip a song,im not sure if it has to do with premium but its really annoying

Casual Listener

Since i purchased premium ive been getting internet lag when i start up spotify or skip a song,im not sure if it has to do with premium but its really annoying

Brazzenn

Casual Listener

2176 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Spotify Connect Network Interface Prioritization (updated)

So I've had this problem with my Sonos speakers not showing up in Spotify for Windows. Reached out to Sonos Support on their community forums where a representative pinpointed the problem to my VPN. When I disconnect from VPN the Sonos speakers show ...

Newbie

So I've had this problem with my Sonos speakers not showing up in Spotify for Windows. Reached out to Sonos Support on their community forums where a representative pinpointed the problem to my ...

1254 Views

0 replies

1 likes

Windows
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  • 0 replies
  • 1 likes

Downloads to PC

I have my Discover Weekly Downloaded. I listen mostly on my computer.I was trying to determine where the Downloads go. I found on another post that that it would be in my local cache, but when I go there, I just see folders that are empty???Where can...

Casual Listener

I have my Discover Weekly Downloaded. I listen mostly on my computer. I was trying to determine where the Downloads go. I found on another post that that it would be in my local cache, but when I go...

TheDre914

Casual Listener

37279 Views

3 replies

1 likes

Windows
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  • 3 replies
  • 1 likes

Search and Music info display issues

Hi, I really love Spotify, though I noticed a few really annoying bugs in your software. 1, The search issueI often search for specific songs in my own playlists (so not worldwide search) so I can listen to them instead of searching for them worldwid...

Casual Listener

Hi, I really love Spotify, though I noticed a few really annoying bugs in your software.   1, The search issue I often search for specific songs in my own playlists (so not worldwide search) ...

gabor6505

Casual Listener

591 Views

2 replies

0 likes

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  • 2 replies
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Unable to delete songs from my "songs" tab

I recently added 3 songs from my local file to my spotify songs list. I've then wanted to delete them as they're not able to be downloaded to my phone. But no matter what I do, those songs can't be deleted and the greyed songs really irritates me on ...

Newbie

I recently added 3 songs from my local file to my spotify songs list. I've then wanted to delete them as they're not able to be downloaded to my phone. But no matter what I do, those songs can't be d...

431 Views

0 replies

0 likes

Windows
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Songs don't sync

Hi,After the last few PC updates the songs in my PC do not synchronize with the ones on my mobile phone anymore.The following does not help:Restart the PC programRestart the PCLogout from SpotifyWhat helps:Uninstall and reinstall SpotifyThe Phone is ...

Visitor

Hi, After the last few PC updates the songs in my PC do not synchronize with the ones on my mobile phone anymore. The following does not help: Restart the PC program Restart the PC Logout from ...

541 Views

0 replies

0 likes

Windows
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Radio stations on desktop and iPhone not synced

This is kind of hard to explain. I have a radio station of an artist which I play on both my iPhone and my laptop (Windows). I just found out though that these stations are separate on each device, running parallel to each other. i.e. a song that is ...

Newbie

This is kind of hard to explain.  I have a radio station of an artist which I play on both my iPhone and my laptop (Windows).  I just found out though that these stations are separate on ea...

515 Views

0 replies

0 likes

Windows
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"next song playing" Pop up thing

Hello,when i change song or use volume buttons on my windows 10 computer a little spotfiy pop up appears telling what song is playing, is there a way to remove that? its a little annoyying

Newbie

Hello, when i change song or use volume buttons on my windows 10 computer a little spotfiy pop up appears telling what song is playing, is there a way to remove that? its a little annoyying 

gryffyn

Roadie

16676 Views

1 replies

1 likes

Windows
  • 16676 Views
  • 1 replies
  • 1 likes

Descarga de Playlist

Soy usuario de spotify premium y he creado playlists con música de spotify más música local ( de mi disco rígido). La cuestión es que decidi descagar las canciones de las Playlist y se me descargaron todas salvo de una sola playlist que contiene alre...

Newbie

Soy usuario de spotify premium y he creado playlists con música de spotify más música local ( de mi disco rígido). La cuestión es que decidi descagar las canciones de las Playlist y se me descargaron...

1548 Views

0 replies

0 likes

Windows
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  • 0 likes

Spotify wont connect to any SONOS devices ? help please

My ipad and iphone have been connected to my spotify account since I joined, never logged out, last wednesday came home and went to play some music on spotify through my SONOS system. I was logged out on both devices ? coudnt log on, went on online h...

Newbie

My ipad and iphone have been connected to my spotify account since I joined, never logged out, last wednesday came home and went to play some music on spotify through my SONOS system. I was logged ou...

510 Views

0 replies

0 likes

Windows
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Keyboard shortcut for Spotify connect volume?

Hi, Is there a keyboard shortcut for increasing and decreasing volume whilst using Spotify Connect from the Windows desktop application? Thanks

Visitor

Hi,   Is there a keyboard shortcut for increasing and decreasing volume whilst using Spotify Connect from the Windows desktop application?   Thanks

gryffyn

Roadie

3102 Views

1 replies

0 likes

Windows
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  • 1 replies
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This song is not available

Get this stupid message on some songs saying that the song isn't available and that I can locate it on my device if I want. But the songs on spotify, it's not saved locally. WHY IS THERE NO WAY FOR ME TO EASILY CONTACT A SUPPORT LINE TO GET HELP SO I...

Casual Listener

Get this stupid message on some songs saying that the song isn't available and that I can locate it on my device if I want. But the songs on spotify, it's not saved locally.     WHY IS T...

524 Views

0 replies

1 likes

Windows
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  • 0 replies
  • 1 likes

I can't use high quality. I'm premium

HiI'm a premium and I can't use high quality. I tried to put it but I can't. Can you help me?PS: Sorry for the Italian hehe

Newbie

Hi I'm a premium and I can't use high quality. I tried to put it but I can't. Can you help me? PS: Sorry for the Italian hehe

Robert_W

Community Legend

727 Views

1 replies

0 likes

Windows
  • 727 Views
  • 1 replies
  • 0 likes

Cannot open Spotify links

Hey. I've been having this problem where I cannot open Spotify links (like this one: open.spotify.com/user/caaakeeey/playlist/6QAKnenuZoowNqxRzZbeRg). Whenever I do, I get an address invalid error (this). I have tried:Reinstalling SpotifyMaking sure ...

Newbie

Hey. I've been having this problem where I cannot open Spotify links (like this one: open.spotify.com/user/caaakeeey/playlist/6QAKnenuZoowNqxRzZbeRg). Whenever I do, I get an address invalid err...

774 Views

0 replies

1 likes

Windows
  • 774 Views
  • 0 replies
  • 1 likes

Autoplay enabled but not working

I have a Spotify Premium subscription and use it on my desktop with Windows 10 and an iPhone 6s. I have autoplay enabled on both devices and have closed out both completely, restarted, still doesn't work. I've disabled, closed, renabled (didn't work)...

Newbie

I have a Spotify Premium subscription and use it on my desktop with Windows 10 and an iPhone 6s.  I have autoplay enabled on both devices and have closed out both completely, restarted, still do...

user-removed

Not applicable

3974 Views

7 replies

16 likes

  • 3974 Views
  • 7 replies
  • 16 likes

Dual Monitors Different Resolution Issue

Starting spotify on my second monitor running at 1920x1080p and then dragging it to the larger 2560x1440p monitor creates a weird fullscreen issue. I've tried changing all of the compatability settings under spotify to no avail. Here's an printscreen...

Newbie

Starting spotify on my second monitor running at 1920x1080p and then dragging it to the larger 2560x1440p monitor creates a weird fullscreen issue.  I've tried changing all of the compatability ...

afozbek

Visitor

3783 Views

7 replies

10 likes

Windows
  • 3783 Views
  • 7 replies
  • 10 likes