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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89170 Views

40 replies

68 likes

  • 89170 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

834907 Views

530 replies

64 likes

  • 834907 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

33034 Views

33 replies

7 likes

  • 33034 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3913 Views

0 replies

4 likes

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Window resizing bug on setup with two screens with different resolutions

Demo: Reproduction steps:Start Spotify and maximize it on the smaller screen (make sure it didn't start in fullscreen mode on the bigger screen)Close and open it again (it will start maximized on the smaller screen)Drag the window to the bigger scree...

Newbie

Demo:   Reproduction steps: Start Spotify and maximize it on the smaller screen (make sure it didn't start in fullscreen mode on the bigger screen) Close and open it again (it will star...

920 Views

0 replies

2 likes

Windows
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Dynamic playlist bug - "Play" button on next track

Hi Spotify team!There is a small bug when user tries to hit "Play" button on dynamic playlists like Daily Mix.If we are on state when only 1 new track is added upon listening and we are trying to play next track immidiately - play button actually tri...

Newbie

Hi Spotify team! There is a small bug when user tries to hit "Play" button on dynamic playlists like Daily Mix. If we are on state when only 1 new track is added upon listening and we are trying to...

308 Views

0 replies

0 likes

  • 308 Views
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"More" button in Recently Played not working

For the past few weeks now I haven't been able to Right Click on an album or press the "More" button on albums in the Recently Played tab. It just freezes the controls there and doesn't open the drop down menu. I have already tried reinstalling Spoti...

Casual Listener

For the past few weeks now I haven't been able to Right Click on an album or press the "More" button on albums in the Recently Played tab. It just freezes the controls there and doesn't open the&nbsp...

HKGangster54

Casual Listener

1309 Views

4 replies

0 likes

Windows
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  • 4 replies
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What is Spotify using my video files for??

So I was recently moving some video files from my laptop's hardrive to my external harddrive and I got an error message saying that one of the mp4 files could not be deleted becasue it was in use by Spotify. I closed Spotify and the file deleted fine...

Newbie

So I was recently moving some video files from my laptop's hardrive to my external harddrive and I got an error message saying that one of the mp4 files could not be deleted becasue it was in use by ...

367 Views

0 replies

0 likes

Windows
  • 367 Views
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Waiting For Connection?

Every time I try using Spotify as a premium member, whenever I try to download my playlists for offline mode, It constantly says waiting for connection... and every solution I tried from earlier isn't working for me including letting it through firew...

Newbie

Every time I try using Spotify as a premium member, whenever I try to download my playlists for offline mode, It constantly says waiting for connection... and every solution I tried from earlier...

857 Views

0 replies

12 likes

Windows
  • 857 Views
  • 0 replies
  • 12 likes

Superuser Contribution All songs 'Not Available'

All my songs in all my playlists are suddenly not available on my Windows computer. I have spotify an active Premium account. I deleted and reinstalled the Spotify app on my computer and it still won't play my songs. Any help would be appreciated.(Ed...

Casual Listener

All my songs in all my playlists are suddenly not available on my Windows computer. I have spotify an active Premium account. I deleted and reinstalled the Spotify app on my computer and it stil...

SushiGuy

Casual Listener

783 Views

3 replies

0 likes

Windows
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  • 3 replies
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Can not loggin through downloaded spotify for windows

Hi, i have been using spotify for a long time and i love it.Recently i had to reinstall the program due to some mailware, nothing big.After installing it again I opened the program and klick on the "loging with facebook" tab. it then opens a seperate...

Visitor

Hi, i have been using spotify for a long time and i love it. Recently i had to reinstall the program due to some mailware, nothing big. After installing it again I opened the program and klick on...

user-removed

Not applicable

528 Views

2 replies

0 likes

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  • 2 replies
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To which version do I have to downgrade to to get back the search bar on the left?

In version 1.0.63.617.g5aca9a2a, I can't see my playlist simultaneously anymore when I want to add new songs to a playlist (for clarity, I'm not using the filter search),. Instead, I get redirected to a separate page with "Search in Spotify". I prefe...

Roadie

In version 1.0.63.617.g5aca9a2a, I can't see my playlist simultaneously anymore when I want to add new songs to a playlist (for clarity, I'm not using the filter search),. Instead, I get redirected t...

camport

Roadie

5143 Views

8 replies

2 likes

Windows
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  • 8 replies
  • 2 likes

Sonic Studio III

HiMy sonic studio III apps is not able to run in my desktop after the update. How can i resolve this? model RG8 II

Newbie

Hi My sonic studio III apps is not able to run in my desktop after the update. How can i resolve this? model RG8 II

1140 Views

0 replies

0 likes

Windows
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  • 0 replies
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Waiting for users, message on spotify connect device

It happens to me all the time I am uable to connect to the device from spotify, and the device says waiting for users. Whatever I seem to do, the only workaround is to reset the device, which is a lot of job as I need to re-enter wi-fi key and so on....

Newbie

It happens to me all the time 😞 I am uable to connect to the device from spotify, and the device says waiting for users. Whatever I seem to do, the only workaround is to reset the device, which is a...

2014 Views

0 replies

1 likes

Windows
  • 2014 Views
  • 0 replies
  • 1 likes

ticks during premium playback

I hear soft though annoying ticks during premium playback, like from a bad grammophone record. On all numbers played. Use Windows 7 desktop via usb to Moon DAC. No such problem with Qobuz. Did a reinstallation to no avail. Anybody the same problem?

Regular

I hear soft though annoying ticks during premium playback, like from a bad grammophone record. On all numbers played. Use Windows 7 desktop via usb to Moon DAC. No such problem with Qobuz. Did a rein...

tcanta

Regular

819 Views

4 replies

1 likes

Windows
  • 819 Views
  • 4 replies
  • 1 likes

Why are random playlists being saved to my library???

Every time I log in some random playlist that I don't want is saved to my library... the latest two are "hot rythmic" and "la vida loca"... it seems like every time I log in two or three new ones are in my library without me addidng them. Why is this...

Newbie

Every time I log in some random playlist that I don't want is saved to my library... the latest two are "hot rythmic" and "la vida loca"... it seems like every time I log in two or three new ones are...

461 Views

0 replies

0 likes

Windows
  • 461 Views
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  • 0 likes

Solved!! Sidewinder X4 Media keys don't work (unless windows media player is opened)

How do I fix this? If I hit play/pause, it opens WMP, and then if I press it again, spotify actually responds. If I close WMP it stops responding. I didn't have this problem until I reinstalled my OS earlier this year. What gives?

Newbie

How do I fix this? If I hit play/pause, it opens WMP, and then if I press it again, spotify actually responds. If I close WMP it stops responding. I didn't have this problem until I reinstalled my OS...

Raxem

Newbie

4760 Views

4 replies

2 likes

  • 4760 Views
  • 4 replies
  • 2 likes

Solved!! Music sizzle for a complete album

Hi, Since several weeks, all songs for the album "Polaroïds & pornographie" of the artist "Aqme" sizzle.I tried from the web player, Windows & Android app and the result is the same.For example the song 3'38 sizzle at 0:56 and all during the rest of ...

Casual Listener

Hi,   Since several weeks, all songs for the album "Polaroïds & pornographie" of the artist "Aqme" sizzle. I tried from the web player, Windows & Android app and the result is th...

Get1611

Casual Listener

704 Views

2 replies

0 likes

Windows
  • 704 Views
  • 2 replies
  • 0 likes

Fergie - Double Dutchess skipping

Hello, there are some songs like "Just like you" or "A little work" from the new Fergie album Double Dutchess posted today skipping... can someone please fix this issue?

Casual Listener

Hello, there are some songs like "Just like you" or "A little work" from the new Fergie album Double Dutchess posted today skipping... can someone please fix this issue?

278 Views

0 replies

0 likes

Windows
  • 278 Views
  • 0 replies
  • 0 likes

[Solved] Spotify doesn't work after last update (Windows)

Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black.I uinstalled it and deleted much left files as I could (users...appdata etc.), restarting computer, used Ccleaner,...

Casual Listener

Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black. I uinstalled it and deleted much left files as I could (users...

vedster

Newbie

743 Views

2 replies

1 likes

Windows
  • 743 Views
  • 2 replies
  • 1 likes

Solved!! Error 4 No Internet Connection

Spotify won`t go online i have internet but still it`s offline and it say error 4 I`ve windows 10 Education 64bit and spotify v1.0.63.617.g5aca9a2a Plz Help

Regular

Spotify won`t go online  i have internet but still it`s offline and it say error 4  I`ve windows 10 Education 64bit and spotify v1.0.63.617.g5aca9a2a Plz Help

Sebasty

Community Legend

3260 Views

14 replies

1 likes

Windows
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  • 14 replies
  • 1 likes

[Bug] Song picture and title not refreshed

Windows 10 - up to dateJDK 1.8 - up to date.NET - up to datedrivers - up to dateSpotify - up to date, standalone (not from Windows store) When listening to some list (album/author/daily), the bottom left container with song picture and author/title i...

Newbie

Windows 10 - up to date JDK 1.8 - up to date .NET - up to date drivers - up to date Spotify - up to date, standalone (not from Windows store)   When listening to some list (album/author/da...

316 Views

0 replies

0 likes

Windows
  • 316 Views
  • 0 replies
  • 0 likes

Spotify Blank Screen (Windows)

So my spotify has recently decided to stop working... When I try to load it, it loads; but it's blank. See attached. I've reinstalled, updated my graphics drivers as well as tried the cmd trick:%APPDATA%\Spotify\spotify.exe --disable-accelerated-laye...

Newbie

So my spotify has recently decided to stop working... When I try to load it, it loads; but it's blank. See attached.      I've reinstalled, updated my graphics drivers as well a...

SpotCreated

Roadie

580 Views

1 replies

0 likes

Windows
  • 580 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

Can you send me my inbox playlist?? Also please bring this feature back.

Newbie

Can you send me my inbox playlist?? Also please bring this feature back.

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes