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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83224 Views

40 replies

68 likes

  • 83224 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789552 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22254 Views

22 replies

6 likes

  • 22254 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3000 Views

0 replies

4 likes

  • 3000 Views
  • 0 replies
  • 4 likes

Faulty Offline Message from "Your Daily Mix"

I get disconnected frequently from the internet due to my VPN service overloading my netgear modem and crashing it. Point is that spotify frequently goes offline, and stays that way, specifically for the "Your Daily Mix" section. Doesn't matter that ...

Newbie

I get disconnected frequently from the internet due to my VPN service overloading my netgear modem and crashing it.   Point is that spotify frequently goes offline, and stays that way, sp...

325 Views

0 replies

0 likes

Windows
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[Windows] Help! Black Screen on Spotify!

Hello Everyone: I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logged in. But after that, the screen turns out in a black empty...

Casual Listener

Hello Everyone:   I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logg...

skywalker026

Casual Listener

791 Views

4 replies

0 likes

Windows
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  • 4 replies
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Superuser Contribution Can't Download music

Hello, When I try to download music it just says the disk is full, except I have 150 gigabytes left on that drive. Help is appreciated

Newbie

Hello,   When I try to download music it just says the disk is full, except I have 150 gigabytes left on that drive.   Help is appreciated

280 Views

0 replies

0 likes

Windows
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How can I shuffle both Local Files and Songs?

Under the "Your Music" section, there is "Songs," which lists every track whose big "+" button I've clicked. Fine. There's also a "Local Files" tab which pulled in everything I've bought on the iTunes Store. Also good. But I want to drag files from L...

Casual Listener

Under the "Your Music" section, there is "Songs," which lists every track whose big "+" button I've clicked.   Fine.   There's also a "Local Files" tab which pulled in everything I'...

valcanaia

Newbie

8215 Views

8 replies

5 likes

Mac
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  • 8 replies
  • 5 likes

Done with Spotify, hello Amazon Music

I've been using Spotify for a couple years now, but the Desktop App is garbage and I'm really tired of fiddling with it. The solution to installing it? Run it in Windows XP compatibility mode. That tells me that Spotify doesn't give two, or even one,...

Visitor

I've been using Spotify for a couple years now, but the Desktop App is garbage and I'm really tired of fiddling with it.  The solution to installing it?  Run it in Windows XP compatibility ...

rednblu

Roadie

867 Views

4 replies

1 likes

Windows
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  • 4 replies
  • 1 likes

Solved!! Disable auto-update? Choose where Spotify installs? This is frustrating.

I accidentally posted this in the wrong forum (https://community.spotify.com/t5/Social-Off-Topic/Disable-auto-update-Choose-where-Spotify-installs-This-is/m-p/2133074/) and I don't see any way to move or close that thread, so sorry about this being p...

Regular

I accidentally posted this in the wrong forum (https://community.spotify.com/t5/Social-Off-Topic/Disable-auto-update-Choose-where-Spotify-installs-This-is/m-p/2133074/) and I don't see any way to mov...

fkgdjnadfiughtn

Regular

10195 Views

1 replies

0 likes

Windows
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  • 1 replies
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How to not save music on PC, but on mobile.

Hi all!I'm an enthusiast Spotify user, I enjoy listening in good quality music with my premium, and I save my fav music on my Iphone to listen when without connection.... ...but why does the desktop version (PC) automatically syncs the settings, ther...

Newbie

Hi all! I'm an enthusiast Spotify user, I enjoy listening in good quality music with my premium, and I save my fav music on my Iphone to listen when without connection....   ...but why d...

375 Views

0 replies

0 likes

Windows
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Search function takes me off album screen

Desktop app. When I click the search box, it takes me to the blank "search" screen and starts guessing stuff as I type--instead of going into a nice dropdown bar like google that would keep me on the album/artist/my songs screen. So every time I clic...

Casual Listener

Desktop app. When I click the search box, it takes me to the blank "search" screen and starts guessing stuff as I type--instead of going into a nice dropdown bar like google that would keep me on the...

Spuds_Mackenzie

Casual Listener

725 Views

2 replies

3 likes

  • 725 Views
  • 2 replies
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Solved!! Too Many Ads!

So I'm a free member and i understand that spotify needs to make money on ads and im fine with that. But either my player is broken and its displaying way to many ads, or spotify is getting insane with the amount of ads. Every ~3 songs i get 3-6 30 s...

Regular

So I'm a free member and i understand that spotify needs to make money on ads and im fine with that. But either my player is broken and its displaying way to many ads, or spotify is getting insane wi...

jessie23

Newbie

2828 Views

2 replies

0 likes

Windows
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  • 2 replies
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Main Menu Always Appears

When i select a song within a album or even just a single song, minutes later the main menu screen appears. i think this is a bug but don't know if it is actually one.

Casual Listener

When i select a song within a album or even just a single song, minutes later the main menu screen  appears. i think this is a bug but don't know if it is actually one. 

241 Views

0 replies

0 likes

Windows
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Opening Spotify on Windows 7 makes my screen go weird

Hey guys, I wanted to write this to talk about what happens when I open spotify. I linked the picture down below. This never used to happen but now every time I open the Spotify app, my screen goes all crazy on me. Weird colors and messed up sizes. I...

Newbie

Hey guys, I wanted to write this to talk about what happens when I open spotify. I linked the picture down below. This never used to happen but now every time I open the Spotify app, my screen goes a...

856 Views

0 replies

2 likes

  • 856 Views
  • 0 replies
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Spotify turns off on Sleep mode (SP4)

Hello, This is a really annoying issue.When the screen goes to sleep -- by closing the cover, pressing the power button or, the most common one, after a few minutes as defined in the power saving settings -- Spotify stops playing. Now I understand th...

Casual Listener

Hello,   This is a really annoying issue. When the screen goes to sleep -- by closing the cover, pressing the power button or, the most common one, after a few minutes as defined in the power...

qwertz98

Newbie

1142 Views

3 replies

2 likes

Windows
  • 1142 Views
  • 3 replies
  • 2 likes

Discover weekly does not refresh without restart

I have noticed that every Monday if I have left the Spotify app open (which I often do on my work computer) my Discover Weekly list will be stale unless I exit the application entirely and return to it

Visitor

I have noticed that every Monday if I have left the Spotify app open (which I often do on my work computer) my Discover Weekly list will be stale unless I exit the application entirely and return to ...

403 Views

0 replies

0 likes

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Shuffle

When I put my playlist on shuffle, it only plays songs that are within 20 or so songs of the originally played song. For example, if I play song number 670 ( I have 731 songs in this playlist) It will only shuffle songs 650-690.

Newbie

When I put my playlist on shuffle, it only plays songs that are within 20 or so songs of the originally played song. For example, if I play song number 670 ( I have 731 songs in this playlist) It wil...

296 Views

0 replies

0 likes

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Solved!! Discovered on info disappeared

Since the update of the desktop app today, the "Discovered on" on an artist about page is gone. This was a really good way to find Spotify curators that's not owned by the big labels and I wonder if it's possible to find this function somewhere else.

Music Fan

Since the update of the desktop app today, the "Discovered on" on an artist about page is gone. This was a really good way to find Spotify curators that's not owned by the big labels and I wonder if ...

virtuaxe

Roadie

8035 Views

15 replies

24 likes

Windows
  • 8035 Views
  • 15 replies
  • 24 likes

Off line storage location cannot be changed why?

Hello i have tried to change my location for the "off line mode"by default it's in C://users appdata folders i tried to change it to my other drive and got the message "you need to restart spotify so this change will take effect" so i did, but when i...

Newbie

Hello i have tried to change my location for the "off line mode" by default it's in C://users appdata folders  i tried to change it to my other drive and got the message "you need to rest...

679 Views

0 replies

0 likes

Windows
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Create similar playlist

Don't think a lot of people actually noticed this update, and since it's pretty awesome (and actually works very good, yes looking at you Radio) I thought I'd share it. There now is a "Create Similar Playlist" option in the context menu of playlists....

Gig Goer

Don't think a lot of people actually noticed this update, and since it's pretty awesome (and actually works very good, yes looking at you Radio) I thought I'd share it.   There now is a "...

RME

Gig Goer

34993 Views

3 replies

4 likes

Windows
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  • 3 replies
  • 4 likes

Spotify crashes after undocking laptop

Hey! I work with a docked laptop at work, and whenever I undock the computer, Spotify crashes. Since this happens a few times a day, it has become quite annoying. I've seen a few other posts mentioning this, and there seems to be no official comment ...

Newbie

Hey! I work with a docked laptop at work, and whenever I undock the computer, Spotify crashes. Since this happens a few times a day, it has become quite annoying. I've seen a few other posts mentioni...

488 Views

0 replies

2 likes

Windows
  • 488 Views
  • 0 replies
  • 2 likes