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Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

NAC000000

Visitor

25253 Views

11 replies

2 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

924230 Views

542 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

48683 Views

40 replies

9 likes

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  • 40 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6799 Views

0 replies

4 likes

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Solved!! Sometimes I can't pick a specific song in free spotify ON MY PC. Why?

Is this just a bug or a feature? I can't find a good list of what I am and am not supposed to be able to do on free vs. premium. Anyway, earlier today on the free version it seemed like all the ads stopped for a bit (not because of anything I did, at...

Newbie

Is this just a bug or a feature? I can't find a good list of what I am and am not supposed to be able to do on free vs. premium.   Anyway, earlier today on the free version it seemed like all ...

Sebasty

Community Legend

854 Views

1 replies

0 likes

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Prevent duplicates when liking from radio

In my "Liked from Radio" playlist there are some duplicates. Apparently when I thumb-up a song it is added even if already present (perhaps liked from another radio?).Please note that it's the SAME song (identical song link), not two different versio...

Regular

In my "Liked from Radio" playlist there are some duplicates. Apparently when I thumb-up a song it is added even if already present (perhaps liked from another radio?). Please note that it's the SAME...

365 Views

0 replies

1 likes

Windows
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  • 0 replies
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Volume is too quiet

My volume seems too quiet, i have moved the volume slider to 40% but the sound thats coming out is only half of that. Any solutions?

Newbie

My volume seems too quiet, i have moved the volume slider to 40% but the sound thats coming out is only half of that. Any solutions?

346 Views

0 replies

0 likes

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Reinstall Spotify after changing user folder name

My user account name and folder name was changed, so now when I try to uninstall spotify, I get "Windows cannot find "C:\Users\\AppData\Roaming\Spotify\Spotify.exe". Make sure you've typed the name correctly, then try again. Will just deleting the fo...

Newbie

My user account name and folder name was changed, so now when I try to uninstall spotify, I get "Windows cannot find "C:\Users\<Old User Name>\AppData\Roaming\Spotify\Spotify.exe". Make sure yo...

317 Views

0 replies

0 likes

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Change playlist recommendations from German back to English

I moved from the UK to Switzerland and have changed my account details and payment to my Swiss account. Now when I go to 'Browse', all the playlists that come up are either in German or contain German language songs (and I have no idea what they are ...

Casual Listener

I moved from the UK to Switzerland and have changed my account details and payment to my Swiss account.    Now when I go to 'Browse', all the playlists that come up are either in German o...

dyplodocus

Casual Listener

550 Views

1 replies

0 likes

Windows
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Solved!! Local files

Hi,I'm currently having some issues with the local files in my desktop version of spotify (Windows). It happens that I had to change the folders in which the songs where, so I made a new connection to the folder in the settings to import the songs. B...

Newbie

Hi, I'm currently having some issues with the local files in my desktop version of spotify (Windows). It happens that I had to change the folders in which the songs where, so I made a new connection...

Sebasty

Community Legend

3883 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium

Premium users should be allowed many more features than free users. Who else agrees? Also what is up with the wifi connection problem I cannot listen to to Spotify at school anymore and im sure that it is not blocked.

Gig Goer

Premium users should be allowed many more features than free users. Who else agrees? Also what is up with the wifi connection problem I cannot listen to to Spotify at school anymore and im sure that ...

543 Views

0 replies

0 likes

Windows
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How to manage my Local Files

Hello,I don´t like that Spotify has automatically copied all my local files to the Spotify / my library !! ( I didn’t use Spotify for quite a while and with opening it started to copy everything)I found out now that I can enable this by changing the ...

Casual Listener

Hello, I don´t like that Spotify has automatically copied all my local files to the Spotify / my library !!  ( I didn’t use Spotify for quite a while and with opening it started to copy everyt...

user-removed

Not applicable

1106 Views

1 replies

0 likes

Windows
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downloaded my playlist onto my computer but it's all seperate files with weird numbering

I'm on the 7 day free trial premium thing and just downloaded my playlist to my computer but when I check it out, they're all in seperate files and all numbers no song names or anything, like the screen shot below.is there anyway to fix it or can it ...

Newbie

I'm on the 7 day free trial premium thing and just downloaded my playlist to my computer but when I check it out, they're all in seperate files and all numbers no song names or anything, like the scr...

RiseFall123

Casual Listener

555 Views

2 replies

0 likes

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[PC APP] Offline storage folder

Hi,here I am trying to change the folder "offline music" in my W10 app.I try it correctly and it also make subfolders in the "new" folder that I choose, but, after the reboot of Spotify app... it backs to the former folder (%appdata%\Local\etc.)!!! H...

Casual Listener

Hi, here I am trying to change the folder "offline music" in my W10 app. I try it correctly and it also make subfolders in the "new" folder that I choose, but, after the reboot of Spotify app... it...

532 Views

0 replies

0 likes

Windows
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Album art/covert art doesn't display in browse/discover mode when behind HTTPS proxy

Hi, When browsing behind a HTTPS proxy, the album/cover art doesn't appear, but when clicking into an album/playlist for example, it then shows. Why doesn't it show when browsing? Not showing in browse/discover mode etc Showing after clicking into it...

Newbie

Hi,   When browsing behind a HTTPS proxy, the album/cover art doesn't appear, but when clicking into an album/playlist for example, it then shows. Why doesn't it show when browsing?   N...

squelch84

Newbie

1697 Views

4 replies

2 likes

Windows
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The shuffle function - problems, imrpovements, suggestions

I love spotify. My only problem is the shuffle function. It's not REALLY random.If you haven't noticed this, you're probably new to Spotify.Current issues with the shuffle function: - When I restart my computer, the same queue restores from a certain...

Regular

I love spotify. My only problem is the shuffle function. It's not REALLY random. If you haven't noticed this, you're probably new to Spotify. Current issues with the shuffle function:  - When...

rednblu

Roadie

1544 Views

3 replies

3 likes

Windows
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How do I get Spotify to play in 5.1 Audio?

I bought new 5.1 speakers for my system which is Genius GX SW-G5.1 and I bought a sound card Creative Blaster Audigy Fx 5.1 but I can't get Spotify to play in 5.1. It is setup correctly and I have configured it in windows and all the speakers work an...

Newbie

I bought new 5.1 speakers for my system which is Genius GX SW-G5.1 and I bought a sound card Creative Blaster Audigy Fx 5.1 but I can't get Spotify to play in 5.1. It is setup correctly and I ha...

stefkicks

Newbie

109594 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

Scroll bar in the way when moving mouse cursor to subfolder

I attached a video clip to show what this "bug" looks like. The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll bar will be in the way between the list and the subfolder popup and whe...

Newbie

I attached a video clip to show what this "bug" looks like.   The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll b...

455 Views

0 replies

0 likes

Windows
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Search results decreases or lessen when using the sorting options

So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the results it actually removes some of them. In my case its a lot of t...

Newbie

So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the result...

347 Views

0 replies

0 likes

Windows
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Spotify Changing the Artist in My Local Files

So I've purchased Beyonce's Lemonade and I've burned it onto my computer, put it into my local files so that way I can add the songs to other playlists while on mobile. Everything is working how it should but two of the song's information is wrong in...

Newbie

So I've purchased Beyonce's Lemonade and I've burned it onto my computer, put it into my local files so that way I can add the songs to other playlists while on mobile. Everything is working how it s...

pimmink

Newbie

695 Views

1 replies

0 likes

Windows
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Solved!! rearrange order of tracks in a playlist

I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganized by that label. I can no longer drag tracks into ...

Regular

I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganiz...

Le_Zissou

Regular

60620 Views

30 replies

10 likes

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  • 30 replies
  • 10 likes

How can I delete the following error?

The message above translates to "This song is not available. If you have the file in the computer you can import it."I have music downloads in a portable hard drive, and I once decided to import it to Spotify, but now I've lost the hard drive and the...

Newbie

The message above translates to "This song is not available. If you have the file in the computer you can import it." I have music downloads in a portable hard drive, and I once decided to import it...

557 Views

0 replies

0 likes

  • 557 Views
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LCD soundsystem displays "can't play the current song" for radio stations

this has been driving me nuts the last few months. i haven't noticed it in the android app.. every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, the song stops at the beginning and the blue banner up top says "c...

Casual Listener

this has been driving me nuts the last few months.  i haven't noticed it in the android app..   every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, th...

414 Views

0 replies

0 likes

Windows
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Desktop app is bugged out, can't uninstall

Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead. If I try to play any specific song, I get "This song is not available. If you have the file on your computer you can import it". If ...

Newbie

Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead.  If I try to play any specific song, I get "This song is not available. If y...

345 Views

0 replies

0 likes

Windows
  • 345 Views
  • 0 replies
  • 0 likes