Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23171 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
903819 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
44961 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi,I'm currently having some issues with the local files in my desktop version of spotify (Windows). It happens that I had to change the folders in which the songs where, so I made a new connection to the folder in the settings to import the songs. B...
Hi, I'm currently having some issues with the local files in my desktop version of spotify (Windows). It happens that I had to change the folders in which the songs where, so I made a new connection...
Community Legend
3834 Views
1 replies
0 likes
Premium users should be allowed many more features than free users. Who else agrees? Also what is up with the wifi connection problem I cannot listen to to Spotify at school anymore and im sure that it is not blocked.
Premium users should be allowed many more features than free users. Who else agrees? Also what is up with the wifi connection problem I cannot listen to to Spotify at school anymore and im sure that ...
531 Views
0 replies
0 likes
Hello,I don´t like that Spotify has automatically copied all my local files to the Spotify / my library !! ( I didn’t use Spotify for quite a while and with opening it started to copy everything)I found out now that I can enable this by changing the ...
Hello, I don´t like that Spotify has automatically copied all my local files to the Spotify / my library !! ( I didn’t use Spotify for quite a while and with opening it started to copy everyt...
Not applicable
1095 Views
1 replies
0 likes
I'm on the 7 day free trial premium thing and just downloaded my playlist to my computer but when I check it out, they're all in seperate files and all numbers no song names or anything, like the screen shot below.is there anyway to fix it or can it ...
I'm on the 7 day free trial premium thing and just downloaded my playlist to my computer but when I check it out, they're all in seperate files and all numbers no song names or anything, like the scr...
Casual Listener
549 Views
2 replies
0 likes
Hi,here I am trying to change the folder "offline music" in my W10 app.I try it correctly and it also make subfolders in the "new" folder that I choose, but, after the reboot of Spotify app... it backs to the former folder (%appdata%\Local\etc.)!!! H...
Hi, here I am trying to change the folder "offline music" in my W10 app. I try it correctly and it also make subfolders in the "new" folder that I choose, but, after the reboot of Spotify app... it...
526 Views
0 replies
0 likes
Hi, When browsing behind a HTTPS proxy, the album/cover art doesn't appear, but when clicking into an album/playlist for example, it then shows. Why doesn't it show when browsing? Not showing in browse/discover mode etc Showing after clicking into it...
Hi, When browsing behind a HTTPS proxy, the album/cover art doesn't appear, but when clicking into an album/playlist for example, it then shows. Why doesn't it show when browsing? N...
Newbie
1665 Views
4 replies
2 likes
I love spotify. My only problem is the shuffle function. It's not REALLY random.If you haven't noticed this, you're probably new to Spotify.Current issues with the shuffle function: - When I restart my computer, the same queue restores from a certain...
I love spotify. My only problem is the shuffle function. It's not REALLY random. If you haven't noticed this, you're probably new to Spotify. Current issues with the shuffle function: - When...
Roadie
1526 Views
3 replies
3 likes
I bought new 5.1 speakers for my system which is Genius GX SW-G5.1 and I bought a sound card Creative Blaster Audigy Fx 5.1 but I can't get Spotify to play in 5.1. It is setup correctly and I have configured it in windows and all the speakers work an...
I bought new 5.1 speakers for my system which is Genius GX SW-G5.1 and I bought a sound card Creative Blaster Audigy Fx 5.1 but I can't get Spotify to play in 5.1. It is setup correctly and I ha...
Newbie
108164 Views
7 replies
4 likes
I attached a video clip to show what this "bug" looks like. The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll bar will be in the way between the list and the subfolder popup and whe...
I attached a video clip to show what this "bug" looks like. The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll b...
453 Views
0 replies
0 likes
So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the results it actually removes some of them. In my case its a lot of t...
So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the result...
334 Views
0 replies
0 likes
So I've purchased Beyonce's Lemonade and I've burned it onto my computer, put it into my local files so that way I can add the songs to other playlists while on mobile. Everything is working how it should but two of the song's information is wrong in...
So I've purchased Beyonce's Lemonade and I've burned it onto my computer, put it into my local files so that way I can add the songs to other playlists while on mobile. Everything is working how it s...
Newbie
682 Views
1 replies
0 likes
I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganized by that label. I can no longer drag tracks into ...
I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganiz...
Regular
60340 Views
30 replies
10 likes
The message above translates to "This song is not available. If you have the file in the computer you can import it."I have music downloads in a portable hard drive, and I once decided to import it to Spotify, but now I've lost the hard drive and the...
The message above translates to "This song is not available. If you have the file in the computer you can import it." I have music downloads in a portable hard drive, and I once decided to import it...
545 Views
0 replies
0 likes
this has been driving me nuts the last few months. i haven't noticed it in the android app.. every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, the song stops at the beginning and the blue banner up top says "c...
this has been driving me nuts the last few months. i haven't noticed it in the android app.. every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, th...
405 Views
0 replies
0 likes
Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead. If I try to play any specific song, I get "This song is not available. If you have the file on your computer you can import it". If ...
Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead. If I try to play any specific song, I get "This song is not available. If y...
340 Views
0 replies
0 likes
Hi, My Discover weekly and release radar playlists haven't been updated since 2016-07-11. I'm using Spotify premium on Windows 10. any suggestions?
Hi, My Discover weekly and release radar playlists haven't been updated since 2016-07-11. I'm using Spotify premium on Windows 10. any suggestions?
299 Views
0 replies
0 likes
can anybody tell me what the desktop app updates mean I have updated them a few updates but I don't know what changed does it mean new music being updated or added or what
can anybody tell me what the desktop app updates mean I have updated them a few updates but I don't know what changed does it mean new music being updated or added or what
Spotify Star
842 Views
1 replies
0 likes
My friend told me that he have a Kpop genre on spotify so I looked at my spotify on pc and also on my phone and I don't have it. I think thats because I'm from Poland and he's from Ireland. Can I do something to have that genre? I know that I can use...
My friend told me that he have a Kpop genre on spotify so I looked at my spotify on pc and also on my phone and I don't have it. I think thats because I'm from Poland and he's from Ireland. Can I do ...
420 Views
0 replies
0 likes
hi everyoneI'm currently trying to download some local files from itunes to spotify in a playlist so i can then use them on my iphone. the only problem is that the playlist theyre in as the download thing ticked but the songs stay with a grey arrow n...
hi everyone I'm currently trying to download some local files from itunes to spotify in a playlist so i can then use them on my iphone. the only problem is that the playlist theyre in as the downloa...
338 Views
0 replies
0 likes
When you're in you song list the delete button is next to the play button. It's very easy to accidentally click the wrong button and once a song has been deleted (removed) from you song list it's impossible to find out what was deleted. My suggestion...
When you're in you song list the delete button is next to the play button. It's very easy to accidentally click the wrong button and once a song has been deleted (removed) from you song list it's imp...
428 Views
0 replies
3 likes
