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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

86508 Views

40 replies

68 likes

  • 86508 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

811354 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

SilPho

Newbie

28419 Views

29 replies

7 likes

  • 28419 Views
  • 29 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3362 Views

0 replies

4 likes

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Solved!! Music sizzle for a complete album

Hi, Since several weeks, all songs for the album "Polaroïds & pornographie" of the artist "Aqme" sizzle.I tried from the web player, Windows & Android app and the result is the same.For example the song 3'38 sizzle at 0:56 and all during the rest of ...

Casual Listener

Hi,   Since several weeks, all songs for the album "Polaroïds & pornographie" of the artist "Aqme" sizzle. I tried from the web player, Windows & Android app and the result is th...

Get1611

Casual Listener

684 Views

2 replies

0 likes

Windows
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  • 2 replies
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Fergie - Double Dutchess skipping

Hello, there are some songs like "Just like you" or "A little work" from the new Fergie album Double Dutchess posted today skipping... can someone please fix this issue?

Casual Listener

Hello, there are some songs like "Just like you" or "A little work" from the new Fergie album Double Dutchess posted today skipping... can someone please fix this issue?

271 Views

0 replies

0 likes

Windows
  • 271 Views
  • 0 replies
  • 0 likes

[Solved] Spotify doesn't work after last update (Windows)

Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black.I uinstalled it and deleted much left files as I could (users...appdata etc.), restarting computer, used Ccleaner,...

Casual Listener

Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black. I uinstalled it and deleted much left files as I could (users...

vedster

Newbie

731 Views

2 replies

1 likes

Windows
  • 731 Views
  • 2 replies
  • 1 likes

Solved!! Error 4 No Internet Connection

Spotify won`t go online i have internet but still it`s offline and it say error 4 I`ve windows 10 Education 64bit and spotify v1.0.63.617.g5aca9a2a Plz Help

Regular

Spotify won`t go online  i have internet but still it`s offline and it say error 4  I`ve windows 10 Education 64bit and spotify v1.0.63.617.g5aca9a2a Plz Help

Sebasty

Community Legend

3213 Views

14 replies

1 likes

Windows
  • 3213 Views
  • 14 replies
  • 1 likes

[Bug] Song picture and title not refreshed

Windows 10 - up to dateJDK 1.8 - up to date.NET - up to datedrivers - up to dateSpotify - up to date, standalone (not from Windows store) When listening to some list (album/author/daily), the bottom left container with song picture and author/title i...

Newbie

Windows 10 - up to date JDK 1.8 - up to date .NET - up to date drivers - up to date Spotify - up to date, standalone (not from Windows store)   When listening to some list (album/author/da...

306 Views

0 replies

0 likes

Windows
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Spotify Blank Screen (Windows)

So my spotify has recently decided to stop working... When I try to load it, it loads; but it's blank. See attached. I've reinstalled, updated my graphics drivers as well as tried the cmd trick:%APPDATA%\Spotify\spotify.exe --disable-accelerated-laye...

Newbie

So my spotify has recently decided to stop working... When I try to load it, it loads; but it's blank. See attached.      I've reinstalled, updated my graphics drivers as well a...

SpotCreated

Roadie

564 Views

1 replies

0 likes

Windows
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  • 1 replies
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Re: Inbox and messages

Can you send me my inbox playlist?? Also please bring this feature back.

Newbie

Can you send me my inbox playlist?? Also please bring this feature back.

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
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Spotify resolution error with multiple monitors

So i use the windows standalone version of Spotify, and i have multiple monitors. It seems that when i start Spotify in my lower resolution monitor, it gets stuck as that window size when fullscreening on my bigger monitor. But the weird thing is tha...

Casual Listener

So i use the windows standalone version of Spotify, and i have multiple monitors. It seems that when i start Spotify in my lower resolution monitor, it gets stuck as that window size when fullscreeni...

429 Views

0 replies

1 likes

Windows
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  • 1 likes

Play tracks in order

Hello just new to Premium I use it with windows desktop & on iphone (family version) How can I play tracks in order and not randomly once I have chosen an album ? Thanks

Newbie

Hello just new to Premium I use it with windows desktop & on iphone (family version)   How can I play tracks in order and not randomly once I have chosen an album ?   Thanks

321 Views

0 replies

0 likes

Windows
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can't play the current song.

Spotify will not play anything on my laptop (win10), it keeps saying "can't play the current song". I've tried uninstalling the app and reinstalling it, I've tried switch hardware acceleartion. I've checked my firewall settings so that is not blockin...

Newbie

Spotify will not play anything on my laptop (win10), it keeps saying "can't play the current song". I've tried uninstalling the app and reinstalling it, I've tried  switch hardware acceleartion....

365 Views

0 replies

0 likes

  • 365 Views
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Spotify won't work on Windows 10

I've been trying to install Spotify on my new laptop for several days now, without success. I've tried both the app store and the webpage. When I install Spotify, it opens as an empty black box with no content. Yesterday I managed to install it corre...

Casual Listener

I've been trying to install Spotify on my new laptop for several days now, without success. I've tried both the app store and the webpage. When I install Spotify, it opens as an empty black...

miylinen

Casual Listener

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
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Cant Uninstall Spotify (App not working)

I cant get spotify off of my computer. Initially I just dragged it into the trash and tried to delete it, but the removing trash bar just stopped half way, and I had to force quit finder. After I did that the app now has the ghostbusters circle with ...

Newbie

I cant get spotify off of my computer. Initially I just dragged it into the trash and tried to delete it, but the removing trash bar just stopped half way, and I had to force quit finder. After I did...

joeblowme

Newbie

2893 Views

3 replies

2 likes

  • 2893 Views
  • 3 replies
  • 2 likes

downloading

when i have downloaded it i cant open it

Newbie

when i have downloaded it i cant open it

user-removed

Not applicable

356 Views

1 replies

0 likes

Windows
  • 356 Views
  • 1 replies
  • 0 likes

No Audio but playing

2 to 3 weeks ago spotify works on my laptop just fine then it just stopped. When I started playing a song again, it is playing but without any sound. Already un-ticked the accelerator thing, as well as checked, muted, unmuted my volume mixer, uninsta...

Newbie

2 to 3 weeks ago spotify works on my laptop just fine then it just stopped. When I started playing a song again, it is playing but without any sound. Already un-ticked the accelerator thing, as well ...

279 Views

0 replies

0 likes

  • 279 Views
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Faulty Offline Message from "Your Daily Mix"

I get disconnected frequently from the internet due to my VPN service overloading my netgear modem and crashing it. Point is that spotify frequently goes offline, and stays that way, specifically for the "Your Daily Mix" section. Doesn't matter that ...

Newbie

I get disconnected frequently from the internet due to my VPN service overloading my netgear modem and crashing it.   Point is that spotify frequently goes offline, and stays that way, sp...

336 Views

0 replies

0 likes

Windows
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[Windows] Help! Black Screen on Spotify!

Hello Everyone: I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logged in. But after that, the screen turns out in a black empty...

Casual Listener

Hello Everyone:   I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logg...

skywalker026

Casual Listener

822 Views

4 replies

0 likes

Windows
  • 822 Views
  • 4 replies
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Superuser Contribution Can't Download music

Hello, When I try to download music it just says the disk is full, except I have 150 gigabytes left on that drive. Help is appreciated

Newbie

Hello,   When I try to download music it just says the disk is full, except I have 150 gigabytes left on that drive.   Help is appreciated

287 Views

0 replies

0 likes

Windows
  • 287 Views
  • 0 replies
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How can I shuffle both Local Files and Songs?

Under the "Your Music" section, there is "Songs," which lists every track whose big "+" button I've clicked. Fine. There's also a "Local Files" tab which pulled in everything I've bought on the iTunes Store. Also good. But I want to drag files from L...

Casual Listener

Under the "Your Music" section, there is "Songs," which lists every track whose big "+" button I've clicked.   Fine.   There's also a "Local Files" tab which pulled in everything I'...

valcanaia

Newbie

8296 Views

8 replies

5 likes

Mac
  • 8296 Views
  • 8 replies
  • 5 likes