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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81025 Views

40 replies

68 likes

  • 81025 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775484 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17900 Views

19 replies

5 likes

  • 17900 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

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Waiting for users, message on spotify connect device

It happens to me all the time I am uable to connect to the device from spotify, and the device says waiting for users. Whatever I seem to do, the only workaround is to reset the device, which is a lot of job as I need to re-enter wi-fi key and so on....

Newbie

It happens to me all the time 😞 I am uable to connect to the device from spotify, and the device says waiting for users. Whatever I seem to do, the only workaround is to reset the device, which is a...

1980 Views

0 replies

1 likes

Windows
  • 1980 Views
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ticks during premium playback

I hear soft though annoying ticks during premium playback, like from a bad grammophone record. On all numbers played. Use Windows 7 desktop via usb to Moon DAC. No such problem with Qobuz. Did a reinstallation to no avail. Anybody the same problem?

Regular

I hear soft though annoying ticks during premium playback, like from a bad grammophone record. On all numbers played. Use Windows 7 desktop via usb to Moon DAC. No such problem with Qobuz. Did a rein...

tcanta

Regular

768 Views

4 replies

1 likes

Windows
  • 768 Views
  • 4 replies
  • 1 likes

Why are random playlists being saved to my library???

Every time I log in some random playlist that I don't want is saved to my library... the latest two are "hot rythmic" and "la vida loca"... it seems like every time I log in two or three new ones are in my library without me addidng them. Why is this...

Newbie

Every time I log in some random playlist that I don't want is saved to my library... the latest two are "hot rythmic" and "la vida loca"... it seems like every time I log in two or three new ones are...

448 Views

0 replies

0 likes

Windows
  • 448 Views
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Solved!! Sidewinder X4 Media keys don't work (unless windows media player is opened)

How do I fix this? If I hit play/pause, it opens WMP, and then if I press it again, spotify actually responds. If I close WMP it stops responding. I didn't have this problem until I reinstalled my OS earlier this year. What gives?

Newbie

How do I fix this? If I hit play/pause, it opens WMP, and then if I press it again, spotify actually responds. If I close WMP it stops responding. I didn't have this problem until I reinstalled my OS...

Raxem

Newbie

4686 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Solved!! Music sizzle for a complete album

Hi, Since several weeks, all songs for the album "Polaroïds & pornographie" of the artist "Aqme" sizzle.I tried from the web player, Windows & Android app and the result is the same.For example the song 3'38 sizzle at 0:56 and all during the rest of ...

Casual Listener

Hi,   Since several weeks, all songs for the album "Polaroïds & pornographie" of the artist "Aqme" sizzle. I tried from the web player, Windows & Android app and the result is th...

Get1611

Casual Listener

663 Views

2 replies

0 likes

Windows
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Fergie - Double Dutchess skipping

Hello, there are some songs like "Just like you" or "A little work" from the new Fergie album Double Dutchess posted today skipping... can someone please fix this issue?

Casual Listener

Hello, there are some songs like "Just like you" or "A little work" from the new Fergie album Double Dutchess posted today skipping... can someone please fix this issue?

263 Views

0 replies

0 likes

Windows
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[Solved] Spotify doesn't work after last update (Windows)

Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black.I uinstalled it and deleted much left files as I could (users...appdata etc.), restarting computer, used Ccleaner,...

Casual Listener

Spotify doesn't work after last update. When app is open it shows only few buttons on the top-left side and rest of app is all in black. I uinstalled it and deleted much left files as I could (users...

vedster

Newbie

697 Views

2 replies

1 likes

Windows
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  • 2 replies
  • 1 likes

Solved!! Error 4 No Internet Connection

Spotify won`t go online i have internet but still it`s offline and it say error 4 I`ve windows 10 Education 64bit and spotify v1.0.63.617.g5aca9a2a Plz Help

Regular

Spotify won`t go online  i have internet but still it`s offline and it say error 4  I`ve windows 10 Education 64bit and spotify v1.0.63.617.g5aca9a2a Plz Help

Sebasty

Community Legend

3095 Views

14 replies

1 likes

Windows
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  • 14 replies
  • 1 likes

[Bug] Song picture and title not refreshed

Windows 10 - up to dateJDK 1.8 - up to date.NET - up to datedrivers - up to dateSpotify - up to date, standalone (not from Windows store) When listening to some list (album/author/daily), the bottom left container with song picture and author/title i...

Newbie

Windows 10 - up to date JDK 1.8 - up to date .NET - up to date drivers - up to date Spotify - up to date, standalone (not from Windows store)   When listening to some list (album/author/da...

293 Views

0 replies

0 likes

Windows
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Spotify Blank Screen (Windows)

So my spotify has recently decided to stop working... When I try to load it, it loads; but it's blank. See attached. I've reinstalled, updated my graphics drivers as well as tried the cmd trick:%APPDATA%\Spotify\spotify.exe --disable-accelerated-laye...

Newbie

So my spotify has recently decided to stop working... When I try to load it, it loads; but it's blank. See attached.      I've reinstalled, updated my graphics drivers as well a...

SpotCreated

Roadie

531 Views

1 replies

0 likes

Windows
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  • 1 replies
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Re: Inbox and messages

Can you send me my inbox playlist?? Also please bring this feature back.

Newbie

Can you send me my inbox playlist?? Also please bring this feature back.

328 Views

0 replies

0 likes

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Spotify resolution error with multiple monitors

So i use the windows standalone version of Spotify, and i have multiple monitors. It seems that when i start Spotify in my lower resolution monitor, it gets stuck as that window size when fullscreening on my bigger monitor. But the weird thing is tha...

Casual Listener

So i use the windows standalone version of Spotify, and i have multiple monitors. It seems that when i start Spotify in my lower resolution monitor, it gets stuck as that window size when fullscreeni...

416 Views

0 replies

1 likes

Windows
  • 416 Views
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  • 1 likes

Play tracks in order

Hello just new to Premium I use it with windows desktop & on iphone (family version) How can I play tracks in order and not randomly once I have chosen an album ? Thanks

Newbie

Hello just new to Premium I use it with windows desktop & on iphone (family version)   How can I play tracks in order and not randomly once I have chosen an album ?   Thanks

308 Views

0 replies

0 likes

Windows
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can't play the current song.

Spotify will not play anything on my laptop (win10), it keeps saying "can't play the current song". I've tried uninstalling the app and reinstalling it, I've tried switch hardware acceleartion. I've checked my firewall settings so that is not blockin...

Newbie

Spotify will not play anything on my laptop (win10), it keeps saying "can't play the current song". I've tried uninstalling the app and reinstalling it, I've tried  switch hardware acceleartion....

354 Views

0 replies

0 likes

  • 354 Views
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Spotify won't work on Windows 10

I've been trying to install Spotify on my new laptop for several days now, without success. I've tried both the app store and the webpage. When I install Spotify, it opens as an empty black box with no content. Yesterday I managed to install it corre...

Casual Listener

I've been trying to install Spotify on my new laptop for several days now, without success. I've tried both the app store and the webpage. When I install Spotify, it opens as an empty black...

miylinen

Casual Listener

429 Views

1 replies

0 likes

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  • 1 replies
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Cant Uninstall Spotify (App not working)

I cant get spotify off of my computer. Initially I just dragged it into the trash and tried to delete it, but the removing trash bar just stopped half way, and I had to force quit finder. After I did that the app now has the ghostbusters circle with ...

Newbie

I cant get spotify off of my computer. Initially I just dragged it into the trash and tried to delete it, but the removing trash bar just stopped half way, and I had to force quit finder. After I did...

joeblowme

Newbie

2849 Views

3 replies

2 likes

  • 2849 Views
  • 3 replies
  • 2 likes

downloading

when i have downloaded it i cant open it

Newbie

when i have downloaded it i cant open it

user-removed

Not applicable

337 Views

1 replies

0 likes

Windows
  • 337 Views
  • 1 replies
  • 0 likes

No Audio but playing

2 to 3 weeks ago spotify works on my laptop just fine then it just stopped. When I started playing a song again, it is playing but without any sound. Already un-ticked the accelerator thing, as well as checked, muted, unmuted my volume mixer, uninsta...

Newbie

2 to 3 weeks ago spotify works on my laptop just fine then it just stopped. When I started playing a song again, it is playing but without any sound. Already un-ticked the accelerator thing, as well ...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
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Faulty Offline Message from "Your Daily Mix"

I get disconnected frequently from the internet due to my VPN service overloading my netgear modem and crashing it. Point is that spotify frequently goes offline, and stays that way, specifically for the "Your Daily Mix" section. Doesn't matter that ...

Newbie

I get disconnected frequently from the internet due to my VPN service overloading my netgear modem and crashing it.   Point is that spotify frequently goes offline, and stays that way, sp...

325 Views

0 replies

0 likes

Windows
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[Windows] Help! Black Screen on Spotify!

Hello Everyone: I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logged in. But after that, the screen turns out in a black empty...

Casual Listener

Hello Everyone:   I'm having a little problem with Spotify on my Computer. I've downloaded and done a clean installation. Everything was perfect, even it appeared the welcome screen and I logg...

skywalker026

Casual Listener

772 Views

4 replies

0 likes

Windows
  • 772 Views
  • 4 replies
  • 0 likes