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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134244 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134244 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50883 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50883 Views
  • 0 replies
  • 32 likes

Solved!! Application is not installed while searching

Description I have a message "Application is not installed" while entering search result (artist hit) A more detailed description, using numbered steps 1. Type an artist name 2. From search results, pick artist name 3. Error occured... What I expecte...

  • Casual Listener
  • Description I have a message "Application is not installed" while entering search result (artist hit)   A more detailed description, using numbered steps 1. Type an artist n...
  • funkbus1
  • Newbie
  • 1898 Views
  • 6 replies
  • 0 likes
  • Windows
  • 1898 Views
  • 6 replies
  • 0 likes

Control + F (Search within a playlist)

Im not sure why this feature would be removed, but please bring it back. Its essential.

  • Newbie
  • Im not sure why this feature would be removed, but please bring it back. Its essential.
  • Anon31
  • Casual Listener
  • 2611 Views
  • 34 replies
  • 55 likes
  • Windows
  • 2611 Views
  • 34 replies
  • 55 likes

Can't play local files

I've seen this topic elsewhere, but the typical solutions suggested there (MP3 codecs, Quicktime reinstall) don't work for me. Description Some (but not all) local MP3 files don't play for me. It seems to be something about the file itself: all songs...

  • Casual Listener
  • I've seen this topic elsewhere, but the typical solutions suggested there (MP3 codecs, Quicktime reinstall) don't work for me.   Description Some (but not all) local MP3 files don't play f...
  • lauraluvtea
  • Newbie
  • 1933 Views
  • 8 replies
  • 0 likes
  • Windows
  • 1933 Views
  • 8 replies
  • 0 likes

Solved!! Uninstalled Spotify and now it is taking forever to download. (Windows 8)

Hello, I have a premium account on Spotify, which has been great since the beginning of the year. I use it on both my computer and my phone. After the update I had issues with Spotify on Windows 8. It kept saying it was offline when I was online etc....

  • Regular
  • Hello,   I have a premium account on Spotify, which has been great since the beginning of the year.   I use it on both my computer and my phone.   After the update I had is...
  • Madonesparktwo
  • Casual Listener
  • 5875 Views
  • 4 replies
  • 0 likes
  • Windows
  • 5875 Views
  • 4 replies
  • 0 likes

Solved!! Spotify 1.0.x Feedback. HORRIBLE UPDATE.

So today I was listening music and appeared the bar telling to me that a new version was ready to install.Is the worst update in the history of spotify, here is why.I'm using windows 7. No AppsNot even an alert or something, they are gone. Can't mini...

  • Roadie
  • So today I was listening music and appeared the bar telling to me that a new version was ready to install. Is the worst update in the history of spotify, here is why. I'm using windows 7.   ...
  • TreborG2
  • Roadie
  • 5793 Views
  • 71 replies
  • 32 likes
  • Windows
  • 5793 Views
  • 71 replies
  • 32 likes

Does radio thumbs down work?

When listening to the radio i will thumbs down the same song 4 or 5 times in a 4 hour period. I'm used to the same songs repeating on the radio stations but it just seems like if I thumb down a song once, let alone 4 or 5 times a day, IT WOULD STOP P...

  • Newbie
  • When listening to the radio i will thumbs down the same song 4 or 5 times in a 4 hour period.  I'm used to the same songs repeating on the radio stations but it just seems like if I thumb down a...
  • user-removed
  • Not applicable
  • 3332 Views
  • 8 replies
  • 16 likes
  • Windows
  • 3332 Views
  • 8 replies
  • 16 likes

Spotify feed not appearing on Facebook

Hi, I seem to be facing a quite bizarre problem here. I used Spotify today after a period of 3 weeks. The songs were streaming perfectly fine on the desktop app. However, i) The friend activity feed seemed to have disappeared. I could only see recomm...

  • Music Fan
  • Hi,   I seem to be facing a quite bizarre problem here.   I used Spotify today after a period of 3 weeks. The songs were streaming perfectly fine on the desktop app.   Howe...
  • NiceGuy
  • Music Fan
  • 18610 Views
  • 26 replies
  • 0 likes
  • Windows
  • 18610 Views
  • 26 replies
  • 0 likes

Solved!! Does Spotify have any hidden audio settings? Having an issue

I recently started using a desktop USB amplifier-dac to get better quality audio with my new headphones. It works with everything else (itunes etc etc) except the Spotify desktop client. What I mean is, when using Spotify, music is still output throu...

  • Visitor
  • I recently started using a desktop USB amplifier-dac to get better quality audio with my new headphones. It works with everything else (itunes etc etc) except the Spotify desktop client. What I mean ...
  • 1113110890
  • Newbie
  • 22252 Views
  • 11 replies
  • 0 likes
  • Windows
  • 22252 Views
  • 11 replies
  • 0 likes

Solved!! "My Year In Music" Is not working! Please help.

When I try and get "My Year In Music" from the "Spotify Year in music", it says 403 Forbidden. Please someone help because I'v been waiting all year for this ever eince the 2013 one.

  • Regular
  •  When I try and get "My Year In Music" from the "Spotify Year in music", it says 403 Forbidden. Please someone help because I'v been waiting all year for this ever eince the 2013 one.
  • LeckaR
  • Newbie
  • 5236 Views
  • 8 replies
  • 0 likes
  • Windows
  • 5236 Views
  • 8 replies
  • 0 likes

Microsoft MultiMedia Keyboard Media Keys Not Working..

The problem is spotify does not respond to the media keys on the keyboard.. Play/Pause, Stop, Next and PreviousI am running Windows 7 (x64) with: spotify desktop client, Microsoft MultiMedia Keyboard, IntelliType Pro 7.1 Have re-installed drivers mul...

  • Visitor
  • The problem is spotify does not respond to the media keys on the keyboard.. Play/Pause, Stop, Next and Previous I am running Windows 7 (x64) with: spotify desktop client, Microsoft MultiMedia Keyb...
  • zachthezman
  • Newbie
  • 5123 Views
  • 14 replies
  • 2 likes
  • 5123 Views
  • 14 replies
  • 2 likes

What does the the plus and the tick signs mean on the new spotify layout?

What does the the plus and the tick signs mean on the new spotify layout? Is it obvious? ive been trying to work it out and i cant seem to understand what they mean. Bring back the old layout. It was much easier and quicker to use.

  • Newbie
  • What does the the plus and the tick signs mean on the new spotify layout? Is it obvious? ive been trying to work it out and i cant seem to understand what they mean.  Bring back the old layout...
  • DaMaZz
  • Casual Listener
  • 86223 Views
  • 30 replies
  • 72 likes
  • Windows
  • 86223 Views
  • 30 replies
  • 72 likes

Solved!! Ctrl - F not working in new version? (1.0.1.805.gd2412973)

I realise after the update the layout is different and I can no longer use the Ctrl - F function. (Pressing Ctrl - F has no reaction) I used to be able to find songs saved in my list with only a few alphabets. Imagine having to manually search throug...

  • Casual Listener
  • I realise after the update the layout is different and I can no longer use the Ctrl - F function. (Pressing Ctrl - F has no reaction) I used to be able to find songs saved in my list with only a fe...
  • Slendermang
  • Casual Listener
  • 6654 Views
  • 16 replies
  • 8 likes
  • Windows
  • 6654 Views
  • 16 replies
  • 8 likes

Solved!! Playlist cover image not showing up on playlists with mostly local files

Woops, pretty long title!Anyway, It's exactly as the title say's, I've got two playlists that have mostly (and one even only) local files in them.I've made sure that the mp3 files of the songs all got a cover art. This does not change any thing tough...

Forever Alone Music Note
  • Gig Goer
  • Woops, pretty long title! Anyway, It's exactly as the title say's, I've got two playlists that have mostly (and one even only) local files in them. I've made sure that the mp3 files of the son...
  • Slendigo
  • Music Fan
  • 19996 Views
  • 5 replies
  • 2 likes
  • Windows
  • 19996 Views
  • 5 replies
  • 2 likes

"X listeners in your network"

How many times do you need to listen to an artist to be listed in "X listeners in your network"? If I stream one song, is that enough?

  • Roadie
  • How many times do you need to listen to an artist to be listed in "X listeners in your network"? If I stream one song, is that enough?
  • mtstringer
  • Newbie
  • 3635 Views
  • 5 replies
  • 20 likes
  • 3635 Views
  • 5 replies
  • 20 likes

Duda acerca archivos locales en iPhone

Hola, No estoy muy seguro si puedo hacer lo que quiero en Spotify. Les digo primero lo que quiero y más adelante lo que he hecho: Tengo una carpeta en mi PC, quiero sincronizarla con el sistema Spotify para que, cuando no esté usando el PC, pueda esc...

  • Newbie
  • Hola,   No estoy muy seguro si puedo hacer lo que quiero en Spotify. Les digo primero lo que quiero y más adelante lo que he hecho:   Tengo una carpeta en mi PC, quiero sincronizar...
  • 12158504421
  • Newbie
  • 7314 Views
  • 7 replies
  • 1 likes
  • Windows
  • 7314 Views
  • 7 replies
  • 1 likes

Solved!! Playlist subscribers / followers count not updating

I am wondering why my playlists follower count does not grow up though I get messages all the time that someone is now following your playlist? The lists have had the same follower count now for weeks and weeks and I know there is dozens or hundreds ...

  • Roadie
  • I am wondering why my playlists follower count does not grow up though I get messages all the time that someone is now following your playlist? The lists have had the same follower count now for week...
  • slothgoon88
  • Casual Listener
  • 6209 Views
  • 17 replies
  • 0 likes
  • Windows
  • 6209 Views
  • 17 replies
  • 0 likes

One of my favorite songs became messed up? Not sure if corrupt or what has happened,

Hi! Since quite a while back now one of my favorite songs, Ready, Steady, Go by Paul Oakenfold has somehow been messed up in spotify, It used to be correct but now it has turned into something strange instead Paul Oakenfold – Ready, Steady, Go This i...

  • Casual Listener
  • Hi!   Since quite a while back now one of my favorite songs, Ready, Steady, Go by Paul Oakenfold has somehow been messed up in spotify,   It used to be correct but now it has turned...
  • holmistrollet
  • Casual Listener
  • 1142 Views
  • 5 replies
  • 2 likes
  • Linux
    Windows
  • 1142 Views
  • 5 replies
  • 2 likes

Spotify Not Working after update

After the last update, my spotify stopped working. It did work previously without problems but this morning it no longer opened at all. I'm using a Windows 8 system. I attempted to open spotify and there was no response whatsoever. No error message w...

  • Newbie
  • After the last update, my spotify stopped working. It did work previously without problems but this morning it no longer opened at all.   I'm using a Windows 8 system. I attempted to open sp...
  • c1aire
  • Newbie
  • 2005 Views
  • 7 replies
  • 1 likes
  • Windows
  • 2005 Views
  • 7 replies
  • 1 likes

Solved!! Error 117 since update

Hello, Since i updated Spotify windows client, i get an error message at every attempt of connexion, altought the software is not blocked by any firewall. Thaks for your help

  • Music Fan
  • Hello,   Since i updated Spotify windows client, i get an error message at every attempt of connexion, altought the software is not blocked by any firewall.   Thaks for your help
  • joaquimabc
  • Casual Listener
  • 9967 Views
  • 4 replies
  • 0 likes
  • Windows
  • 9967 Views
  • 4 replies
  • 0 likes

Solved: Spotify doesn't play

I have solved this issue but wanted to post to help people who may be experience a similar issue. The Problem: I suddenly was unable to play songs on Spotify. I tried local and streamed tracks - nothing played. The Spotify UI brought up the album inf...

  • Casual Listener
  • I have solved this issue but wanted to post to help people who may be experience a similar issue.   The Problem: I suddenly was unable to play songs on Spotify. I tried local and streamed ...
  • queenkittykat
  • Newbie
  • 10214 Views
  • 15 replies
  • 7 likes
  • Windows
  • 10214 Views
  • 15 replies
  • 7 likes

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