Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a month ago
notworking117
Casual Listener
90477 Views
81 replies
27 likes

90477 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
whatintheworldisthis
Visitor
101015 Views
291 replies
22 likes

101015 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7333 Views
1 replies
6 likes

7333 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147876 Views
0 replies
26 likes
Mac
Windows

147876 Views
0 replies
26 likes

Using Old cache Files

Hi People,Like I wrote on title i want use older cache file (for Offline Songs) that stored before reinstall.once i show the location from spotify it empties the folder. When i select a empty folder from spotify. and then fill the folder after restar...

Cemozi
Newbie
Hi People, Like I wrote on title i want use older cache file (for Offline Songs) that stored before reinstall. once i show the location from spotify it empties the folder. When i select a emp...
2017-09-13 8:33:53 AM
205 Views
0 replies
0 likes
Windows

205 Views
0 replies
0 likes

spotify won't play after removing headset

After I remove my USB headset spotify won't play music until I restart it. For example, I play a song over my speakers and plug in my headset. The music automaticaly will start playing on the headset. However after I remove the headset the musics sto...

user-removed
Visitor
After I remove my USB headset spotify won't play music until I restart it. For example, I play a song over my speakers and plug in my headset. The music automaticaly will start playing on ...
2014-06-18 10:51:50 PM
2017-09-13 6:44:43 AM
Hutch1377
Newbie
3434 Views
3 replies
4 likes

3434 Views
3 replies
4 likes

not see autoplay in desktop app (Windows)

not see autoplay in desktop app (Windows) https://support.spotify.com/us/using_spotify/discover_music/autoplay/ Windows 10 1703 spotify version 1.0.62.508.g2c497f24

Sawasdee
Casual Listener
not see autoplay in desktop app (Windows) https://support.spotify.com/us/using_spotify/discover_music/autoplay/ Windows 10 1703 spotify version 1.0.62.508.g2c497f24 ...
2017-09-07 7:28:41 PM
2017-09-12 10:10:37 PM
Sawasdee
Casual Listener
537 Views
2 replies
0 likes

537 Views
2 replies
0 likes

Desktop app opens to a blank window

The desktop app used to work fine, but now, when I open it, the window is just a blank, empty grey box. It has File, Edit, and View at the top, but they don't appear to do anything. The only option under File is Exit. The options under Edit are Undo,...

DanyAshby
Casual Listener
The desktop app used to work fine, but now, when I open it, the window is just a blank, empty grey box. It has File, Edit, and View at the top, but they don't appear to do anything. The only option u...
2017-08-03 5:29:32 AM
2017-09-12 6:30:56 PM
Mattwood90
Regular
1749 Views
5 replies
2 likes

1749 Views
5 replies
2 likes

Black screen and looping process

Hi, in our corp enviroment we use roaming profiles and since some of the september updates all we get is either a black screen or a 2nd or 3rd spotify process that is looping (crashing, restarting).OS are Win8, Win8.1, Win10 (1609 and 1703). Starting...

FredriX
Casual Listener
Hi, in our corp enviroment we use roaming profiles and since some of the september updates all we get is either a black screen or a 2nd or 3rd spotify process that is looping (crashing, restarting). ...
2017-09-12 4:03:00 PM
290 Views
0 replies
1 likes
Windows

290 Views
0 replies
1 likes

random playlists being added?

Last few days I have noticed random playlists popping up that I did not add. The first song of these playlists are added to my 'Songs' for some reason. Is this some kind of bug? I only use Spotify on my PC, phone and ipad so pretty sure I havent been...

z338
Casual Listener
Last few days I have noticed random playlists popping up that I did not add. The first song of these playlists are added to my 'Songs' for some reason. Is this some kind of bug? I only use S...
2017-09-11 7:03:58 AM
2017-09-12 12:02:03 PM
z338
Casual Listener
904 Views
2 replies
1 likes

904 Views
2 replies
1 likes

Global 50 not updating

Hello!I have a issue where whenever I check the global top 50 chart on spotify, its almost never updated. Now its 9 days since it was last updated, but it says it is supposed to be updated daily. Same issue with my country's top 50 songs. I use the d...

arelol
Regular
Hello! I have a issue where whenever I check the global top 50 chart on spotify, its almost never updated. Now its 9 days since it was last updated, but it says it is supposed to be updated daily....
2017-09-12 11:51:56 AM
835 Views
0 replies
0 likes
Windows

835 Views
0 replies
0 likes

Downloads and Settings

Hi, everytime when I shut down my PC, my downloads and settings(like shuffle, replay buttons) turns to default. I have premium account and using it on 3 devices.

BerkeD
Casual Listener
Hi, everytime when I shut down my PC, my downloads and settings(like shuffle, replay buttons) turns to default. I have premium account and using it on 3 devices.
2017-09-12 11:01:04 AM
235 Views
0 replies
0 likes
Windows

235 Views
0 replies
0 likes

Superuser Contribution Premium account on my phone switches to Free on my laptop

I have Premium account on my iphone, when I log in to Spotify app on my laptop (Windows), it is shown as Spotify Free. There is also no syncronization between two devices. I can't reach to my songs and playlists online or offline. Is there any way to...

11151742926
Casual Listener
I have Premium account on my iphone, when I log in to Spotify app on my laptop (Windows), it is shown as Spotify Free. There is also no syncronization between two devices. I can't reach to my songs a...
2017-08-27 11:04:21 AM
2017-09-12 10:57:37 AM
11151742926
Casual Listener
317 Views
2 replies
0 likes
Windows

317 Views
2 replies
0 likes

The new update seems a tad too minimalistic

On windows 10 64bit - nvidia 1080Ti with newest drivers

bar10dr
Gig Goer
On windows 10 64bit - nvidia 1080Ti with newest drivers
2017-09-12 9:14:20 AM
2017-09-12 9:16:13 AM
bar10dr
Gig Goer
284 Views
1 replies
0 likes
Windows

284 Views
1 replies
0 likes

Workaround to import Windows Media Player playlists

Importing playlists from Windows Media Player seems to be broken in Spotify, at least for some users. After a lot of trial and error I figured out a workaround to add my local playlists to Spotify. Hopefully someone else finds this information useful...

Martok88
Newbie
Importing playlists from Windows Media Player seems to be broken in Spotify, at least for some users. After a lot of trial and error I figured out a workaround to add my local playlists to Spoti...
2017-09-11 7:49:45 PM
4735 Views
0 replies
2 likes
Windows

4735 Views
0 replies
2 likes

Offline mode unavailable /pas de mode hors ligne prosposé

On my spotify premium account, the possibily to download songs to listen to them offline doesn't appear. I have enough space on my desktop, and i already tried to uninstall / reinstall spotify three times: no result. Please help me !!! Nobody seems t...

adrieneleonore
Newbie
On my spotify premium account, the possibily to download songs to listen to them offline doesn't appear. I have enough space on my desktop, and i already tried to uninstall / reinstall spotify three ...
2017-09-11 5:54:25 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Musixmatch and Spotify Not working

Hello, I was wondering if anyone is having the same issue. I use Musixmatch external lyrics program. Since the latest version of Spotify 1.0.62.508.g2c497f24, Musixmatch will no longer recognise that I am listening to a song.

DarkMC
Casual Listener
Hello, I was wondering if anyone is having the same issue. I use Musixmatch external lyrics program. Since the latest version of Spotify 1.0.62.508.g2c497f24, Musixmatch will no longer re...
2017-09-09 10:39:13 PM
2017-09-11 5:31:43 PM
DarkMC
Casual Listener
10652 Views
3 replies
5 likes
Windows

10652 Views
3 replies
5 likes

Empty files instead of downloaded music?

Hi,I recently became a premium member and only get empty folders in my Music library when I try to download music from my playlist. I'm using a Gateway dual core computer under updated Windows 7. There is lots of space on my hard drive. I also reinst...

utopiarocks67
Casual Listener
Hi, I recently became a premium member and only get empty folders in my Music library when I try to download music from my playlist. I'm using a Gateway dual core computer under updated Window...
2017-09-10 5:19:23 PM
2017-09-11 3:46:09 PM
utopiarocks67
Casual Listener
764 Views
2 replies
0 likes
Windows

764 Views
2 replies
0 likes

Add your own songs to a playlist

Ey my dear community.On spotify there is a song I realy like but because I live in Denmark it is unreachebel that means I have to buy it. That I have done but my question is can I somehow upload it for my profile so when i add it to my playlist I can...

Liccao
Newbie
Ey my dear community. On spotify there is a song I realy like but because I live in Denmark it is unreachebel that means I have to buy it. That I have done but my question is can I somehow u...
2017-09-11 12:41:54 PM
225 Views
0 replies
0 likes
Windows

225 Views
0 replies
0 likes

Playback Problems(Windows 10,app)

When I play a song, the seconds bar below is slower than music.This causes interruptions to playback.I tried to reinstall the application from scratch (windows 10) but the problem persists. Do I have to wait for a patch or can I fix it by myself?

Coruxx
Newbie
When I play a song, the seconds bar below is slower than music. This causes interruptions to playback. I tried to reinstall the application from scratch (windows 10) but the problem persist...
2017-09-10 12:23:08 PM
2017-09-11 12:26:21 PM
Sebasty
Community Legend
656 Views
3 replies
0 likes
Windows

656 Views
3 replies
0 likes

Won't fullscreen properly

So there is this problem that has been annoying me for ages.My screen setup is made so that I have 2 portrait mode screens with 1 landscape screen in the middle. If Spotify starts up fullscreen on the portrait mode screen, it will not go fullscreen p...

ppixel
Newbie
So there is this problem that has been annoying me for ages. My screen setup is made so that I have 2 portrait mode screens with 1 landscape screen in the middle. If Spotify starts up ...
2017-09-10 11:23:19 PM
2125 Views
0 replies
9 likes

2125 Views
0 replies
9 likes

Solved!! how d I access my playlist

I have had to get a new computer and have just put my spotify back on. How do I access my playlist.....I cannot find any link to it from the spotify site? On my old computer, I clicked on spotify and my playlist always came straight up after logging ...

KaylaG
Newbie
I have had to get a new computer and have just put my spotify back on. How do I access my playlist.....I cannot find any link to it from the spotify site? On my old computer, I clic...
2012-05-25 9:05:59 PM
2017-09-10 10:26:13 PM
dollface99
Music Fan
68189 Views
8 replies
1 likes

68189 Views
8 replies
1 likes

Solved!! Available songs being skipped for no apparent reason

Some songs are being displayed as such:Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hide unavailable songs) but still is not playable. I've already t...

sakeuon
Regular
Some songs are being displayed as such: Even though they're available, they aren't played. The example here is The Hounds which shows up as available (I have even changed the setting to hid...
2017-09-10 8:45:31 PM
2017-09-10 9:04:53 PM
sakeuon
Regular
573 Views
2 replies
0 likes
Windows

573 Views
2 replies
0 likes

Turning off auto-start when my computer turns on

I want to make it so that Spotify doesn't automatically start up when my computer turns on. Anybody know how to do that? Thanks

jo9wheeler
Casual Listener
I want to make it so that Spotify doesn't automatically start up when my computer turns on. Anybody know how to do that? Thanks
2017-09-10 3:11:05 AM
2017-09-10 8:11:11 PM
SpotCreated
Roadie
411 Views
1 replies
0 likes

411 Views
1 replies
0 likes

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