Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83378 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
790593 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
22555 Views
22 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi, Ive got a logitech G910 Orion Spark for keyboard. It has several media keys like stop skip pause etc. .. The worked just fine until today when I press skip, it skips 2 instead of one song. When i do it "manually" with my mouse, it works just fine...
Hi, Ive got a logitech G910 Orion Spark for keyboard. It has several media keys like stop skip pause etc. .. The worked just fine until today when I press skip, it skips 2 instead of on...
Regular
2044 Views
4 replies
1 likes
Curious if it's the current (and most recent 5+) versions of Spotify desktop app, or just me. When viewing "About" information for an artist, if I use the "Go Back" functionality, it loads 100% of the artist's tracks, albums, collaborations, etc. suc...
Curious if it's the current (and most recent 5+) versions of Spotify desktop app, or just me. When viewing "About" information for an artist, if I use the "Go Back" functionality...
377 Views
0 replies
0 likes
Hi guys, My spotify web browser seems to be working perfectly fine and I log in with my facebook credentials. But for some reason for the last few days my desktop app + android phone app has not been letting me log in with those same Facebook credent...
Hi guys, My spotify web browser seems to be working perfectly fine and I log in with my facebook credentials. But for some reason for the last few days my desktop app + android phone a...
316 Views
0 replies
0 likes
When i drag the spotify window onto my 2nd monitor, it maximises, but i can see some of the content, and can just see my desktop in the background. (Snip on the right is my 2nd monitor).
When i drag the spotify window onto my 2nd monitor, it maximises, but i can see some of the content, and can just see my desktop in the background. (Snip on the right is my 2nd monitor).
307 Views
0 replies
0 likes
Hola, Spotify deja de sonar al apagarse la pantalla del equipo en mi Surface 4 con Windows 10 actualizado a la última compilación. No sucede con ninguna otra aplicación, sólo con Spotify.
Hola, Spotify deja de sonar al apagarse la pantalla del equipo en mi Surface 4 con Windows 10 actualizado a la última compilación. No sucede con ninguna otra aplicación, sólo con Spotify.
492 Views
0 replies
0 likes
Dear Spotify, A bit of a duplicate thread, but as suggested by Chris, here, let's start a new one: When a Windows device dims the screen Spotify stops playing, will you be fixing this issue? Thanks!Jordy
Dear Spotify, A bit of a duplicate thread, but as suggested by Chris, here, let's start a new one: When a Windows device dims the screen Spotify stops playing, will you be fixing th...
486 Views
0 replies
0 likes
The past few months, my discover weekly playlist won't update on mondays unless I exit and restart Spotify. It's not the end of the world since I have a workaround but it is rather annoying. I've tried uninstalling and reinstalling the client, but th...
The past few months, my discover weekly playlist won't update on mondays unless I exit and restart Spotify. It's not the end of the world since I have a workaround but it is rather annoyi...
Regular
674 Views
1 replies
1 likes
This has been bothering me for quite some time now. My weekly playlists (Discover Weekly and Release Radar) are not refreshing until I restart my desktop client. The new playlists are visible (and refreshed) immediately after client restart, but up u...
This has been bothering me for quite some time now. My weekly playlists (Discover Weekly and Release Radar) are not refreshing until I restart my desktop client. The new playlists are visible (and re...
Regular
770 Views
2 replies
1 likes
I use my work laptop with a docking station, with wired network. When disconnecting the computer to move to another location there is a few seconds without network connection before the wireless has activated. It seems like spotify shuts down as soon...
I use my work laptop with a docking station, with wired network. When disconnecting the computer to move to another location there is a few seconds without network connection before the wireless has ...
299 Views
0 replies
0 likes
After my recent contact with Spotify Support all my downloaded content needed to be re-downloaded. Using the Desktop Client for Windows 10, I went to my saved songs and clicked the Download button/slider. I happen to have a system monitor open at the...
After my recent contact with Spotify Support all my downloaded content needed to be re-downloaded. Using the Desktop Client for Windows 10, I went to my saved songs and clicked the Down...
Newbie
411 Views
1 replies
0 likes
Hi!I'm using Spotify on Windows 8.1, months with no problems. But just a few minutes ago, I was listening some music as I usually do, suddenly, it stopped playing, and when I realized, all my offline music has gone.
Hi! I'm using Spotify on Windows 8.1, months with no problems. But just a few minutes ago, I was listening some music as I usually do, suddenly, it stopped playing, and when I realized, all my offli...
230 Views
0 replies
0 likes
This has been raised before and the response is unacceptable!!! Just build the **bleep** link into the new webplayer and be done with it... it surely cannot be that difficult to do or be a "low user" option!!!??GET IT DONE & IN A HURRY TOO!!!
This has been raised before and the response is unacceptable!!! Just build the **bleep** link into the new webplayer and be done with it... it surely cannot be that difficult to do or be a "low...
275 Views
0 replies
4 likes
My Spotify app on window desktop is giving me an error, however there is no error message or code.When I open the app it constantlys gives the error sound (about once a second) and the app opens but I can only see the outline of the program and none ...
My Spotify app on window desktop is giving me an error, however there is no error message or code. When I open the app it constantlys gives the error sound (about once a second) and the app opens bu...
Casual Listener
917 Views
3 replies
0 likes
Hi... all of my playlists are missing... but when I clicked on recently played... the music on that particular playlist came up. Is there anyway I can "re-create" that list without having to add each song again individually to a new playlist?
Hi... all of my playlists are missing... but when I clicked on recently played... the music on that particular playlist came up. Is there anyway I can "re-create" that list without having to ad...
Casual Listener
427 Views
2 replies
1 likes
Demo: Reproduction steps:Start Spotify and maximize it on the smaller screen (make sure it didn't start in fullscreen mode on the bigger screen)Close and open it again (it will start maximized on the smaller screen)Drag the window to the bigger scree...
Demo: Reproduction steps: Start Spotify and maximize it on the smaller screen (make sure it didn't start in fullscreen mode on the bigger screen) Close and open it again (it will star...
906 Views
0 replies
2 likes
Hi Spotify team!There is a small bug when user tries to hit "Play" button on dynamic playlists like Daily Mix.If we are on state when only 1 new track is added upon listening and we are trying to play next track immidiately - play button actually tri...
Hi Spotify team! There is a small bug when user tries to hit "Play" button on dynamic playlists like Daily Mix. If we are on state when only 1 new track is added upon listening and we are trying to...
287 Views
0 replies
0 likes
For the past few weeks now I haven't been able to Right Click on an album or press the "More" button on albums in the Recently Played tab. It just freezes the controls there and doesn't open the drop down menu. I have already tried reinstalling Spoti...
For the past few weeks now I haven't been able to Right Click on an album or press the "More" button on albums in the Recently Played tab. It just freezes the controls there and doesn't open the ...
Casual Listener
1280 Views
4 replies
0 likes
So I was recently moving some video files from my laptop's hardrive to my external harddrive and I got an error message saying that one of the mp4 files could not be deleted becasue it was in use by Spotify. I closed Spotify and the file deleted fine...
So I was recently moving some video files from my laptop's hardrive to my external harddrive and I got an error message saying that one of the mp4 files could not be deleted becasue it was in use by ...
358 Views
0 replies
0 likes
Every time I try using Spotify as a premium member, whenever I try to download my playlists for offline mode, It constantly says waiting for connection... and every solution I tried from earlier isn't working for me including letting it through firew...
Every time I try using Spotify as a premium member, whenever I try to download my playlists for offline mode, It constantly says waiting for connection... and every solution I tried from earlier...
847 Views
0 replies
12 likes
All my songs in all my playlists are suddenly not available on my Windows computer. I have spotify an active Premium account. I deleted and reinstalled the Spotify app on my computer and it still won't play my songs. Any help would be appreciated.(Ed...
All my songs in all my playlists are suddenly not available on my Windows computer. I have spotify an active Premium account. I deleted and reinstalled the Spotify app on my computer and it stil...
Casual Listener
761 Views
3 replies
0 likes
