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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137070 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137070 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53290 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53290 Views
  • 0 replies
  • 33 likes

Can't play the current song

Hi allAfter 10-15 minutes listening music with premium spotify. A blue pop-up shows up above with this message: "Can't play the current song" This is only happening on my laptop and it started this morning, my other devices are working fine. I've uni...

  • Casual Listener
  • Hi all After 10-15 minutes listening music with premium spotify. A blue pop-up shows up above with this message: "Can't play the current song"   This is only happening on my laptop and it sta...
  • ErikG
  • Roadie
  • 166 Views
  • 1 replies
  • 1 likes
  • Windows
  • 166 Views
  • 1 replies
  • 1 likes

Sharing playlists with friends

Hi there! I've recently sent a public playlist to a friend (whom I'm friends with on Facebook) but Spotify did not notify her that she was sent the playlist. - There was no notification by email or any sort of notification within the desktop app on t...

  • Casual Listener
  • Hi there!   I've recently sent a public playlist to a friend (whom I'm friends with on Facebook) but Spotify did not notify her that she was sent the playlist.   - There was no not...
  • iamnaz
  • Casual Listener
  • 1031 Views
  • 1 replies
  • 2 likes
  • Windows
  • 1031 Views
  • 1 replies
  • 2 likes

"Stop" Media keyboard function does not return to start of track

Hi all, I have noticed that Spotify does not have a "Stop" track function built in. My keyboard has the usual media keys i.e. Play/Pause, Stop, Skip Back, Skip Forward, but I have noticed however when I press the "Stop" media key Spotify does not ret...

  • Casual Listener
  • Hi all,   I have noticed that Spotify does not have a "Stop" track function built in. My keyboard has the usual media keys i.e. Play/Pause, Stop, Skip Back, Skip Forward, but I have notic...
  • Unradelic
  • Music Fan
  • 291 Views
  • 4 replies
  • 0 likes
  • Windows
  • 291 Views
  • 4 replies
  • 0 likes

iPhone 4s Spotify app crashing; music disappearing; redownload process wont save

music randomly deleted off of phone, app crashes everytime it tries to redownload songs, and then it starts over every time i open the app back up. stuck in a loop. I'm not sure if it's my dinosaur iPhone 4s or the Spotify app itself but there seems ...

  • Casual Listener
  • music randomly deleted off of phone, app crashes everytime it tries to redownload songs, and then it starts over every time i open the app back up. stuck in a loop.   I'm not sure if it's my d...
  • 276 Views
  • 0 replies
  • 0 likes
  • Windows
  • 276 Views
  • 0 replies
  • 0 likes

Solved!! Spotify won't open. No error messages, just does nothing. Can't even uninstall.

When I click to open spotify, my cursor changes into the loading cursor, and that's it. The same thing happens when I try to uninstall spotify. I've tried practically everything from posts similar to mine, but nothing has worked so far. Please help! ...

  • Casual Listener
  • When I click to open spotify, my cursor changes into the loading cursor, and that's it. The same thing happens when I try to uninstall spotify. I've tried practically everything from posts similar to...
  • jmfiola
  • Casual Listener
  • 20579 Views
  • 5 replies
  • 1 likes
  • Windows
  • 20579 Views
  • 5 replies
  • 1 likes

Superuser Contribution it wont download properly - says spotify is running

i downloaded it before and it worked, but then it stopped working (wouldn't open) so i deleted it and tried to re-download it. now each time i have tried it says that spotify is already running so it won't work - any suggestions?

  • Newbie
  • i downloaded it before and it worked, but then it stopped working (wouldn't open) so i deleted it and tried to re-download it. now each time i have tried it says that spotify is already running so it...
  • JulianA_Bogota
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • Windows
  • 174 Views
  • 1 replies
  • 0 likes

Switch to Browse

spotify sais....Spotify doesn't show me "my songs" It sais: "Here you can see your favorite songs, take a look at "Browse" for finding songs to every mood." I've redownloaded Spotify, I've taken a look at Browse, I've relogged to it, ... - but it doe...

spotify.png
  • Casual Listener
  • spotify sais.... Spotify doesn't show me "my songs" It sais: "Here you can see your favorite songs, take a look at "Browse" for finding songs to every mood." I've redownloaded Spotify, I've t...
  • Hubo
  • Community Legend
  • 221 Views
  • 4 replies
  • 0 likes
  • Windows
  • 221 Views
  • 4 replies
  • 0 likes

Solved!! Followers

Hey there,How does the "followers" system work on Spotify and why might I not have any? I discovered Spotify pretty early on and have been a huge fan and regular user ever since. However, I don't know if I've misunderstood how to use the features or ...

  • Casual Listener
  • Hey there, How does the "followers" system work on Spotify and why might I not have any?   I discovered Spotify pretty early on and have been a huge fan and regular user ever since. However, ...
  • MartinStoichkov
  • Community Legend
  • 290 Views
  • 3 replies
  • 0 likes
  • Windows
  • 290 Views
  • 3 replies
  • 0 likes

Spotify is running in background processes.

I'm not sure if this has happened since an update, but when i click to open Spotify up from my Window's task bar nothing happens, so i checked Task Manager and it's running as a background process. I've tried un and reinstalling, it hasn't helped...W...

  • Newbie
  • I'm not sure if this has happened since an update, but when i click to open Spotify up from my Window's task bar nothing happens, so i checked Task Manager and it's running as a background process. I...
  • ErikG
  • Roadie
  • 2129 Views
  • 1 replies
  • 0 likes
  • Windows
  • 2129 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 1.0.47.13 won't start (windows7)

Hi, Since this weekend my spotify won't start on Windows 7.Can't even uninstall the software. Processes get started but seems to hang and take 25% CPU power constantly. Spotify version: 1.0.47.13.gd8e05b1f Does any one have an idea how to resolve thi...

  • Casual Listener
  • Hi,   Since this weekend my spotify won't start on Windows 7. Can't even uninstall the software.   Processes get started but seems to hang and take 25% CPU power constantly.   S...
  • ruudstraver
  • Casual Listener
  • 312 Views
  • 1 replies
  • 0 likes
  • Windows
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not launching

So I recently had a very annoying problem in Spotify and I find myself not able to see spotify launched. First I opened Task Manager and I found a spotify app running in the backround I tried to close it and open Spotify after that I went to Spotify'...

  • Casual Listener
  • So I recently had a very annoying problem in Spotify and I find myself not able to see spotify launched. First I opened Task Manager and I found a spotify app running in the backround I tried to...
  • ruudstraver
  • Casual Listener
  • 15800 Views
  • 1 replies
  • 0 likes
  • Windows
  • 15800 Views
  • 1 replies
  • 0 likes

Spotify Randomly crashes Windows 10 Pro, forces restart.

Spotify randomly crashes and I get a BSOD which forces my computer to restart. It usually happens after several hours of playing but it is not consistent. This has been going on for a few months and I have not posted here in hopes an update would fix...

  • Casual Listener
  • Spotify randomly crashes and I get a BSOD which forces my computer to restart. It usually happens after several hours of playing but it is not consistent. This has been going on for a few months and ...
  • richwastaken
  • Casual Listener
  • 328 Views
  • 2 replies
  • 0 likes
  • Windows
  • 328 Views
  • 2 replies
  • 0 likes

Latest version of the Spotify desktop app for windows will not open.

My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update before the problem was when the daily mixes came ou...

  • Regular
  • My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update ...
  • tyronliljon
  • Regular
  • 461 Views
  • 1 replies
  • 0 likes
  • Windows
  • 461 Views
  • 1 replies
  • 0 likes

Play icon on currently playing song when you press big green "Play" button in a playlist

This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the bottom in the "Currently playing" section, but it would...

  • Casual Listener
  • This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the...
  • samwiser
  • Casual Listener
  • 1275 Views
  • 6 replies
  • 1 likes
  • Windows
  • 1275 Views
  • 6 replies
  • 1 likes

Spotify problems in playing

Goo day, asking for help for the following problem. I log in regularly but i can't play any songs. When I start clicking on the play button it scrolls down to the end of the list and it simply doesn't play .... or there's a pop up telling me that the...

  • Newbie
  • Goo day,  asking for help for the following problem.  I log in regularly but i can't play any songs.  When I start clicking on the play button it scrolls down to the end of the list...
  • foxtrails485
  • Casual Listener
  • 144 Views
  • 1 replies
  • 0 likes
  • Windows
  • 144 Views
  • 1 replies
  • 0 likes

Spotify won´t play any song

Every time I try to play any song, Spotify will say that the song is not available, and that i can upload the file for it. I have tried uninstalling and reinstalling the desktop app twice. Any ideas of what is happening and how can I solve this probl...

  • Newbie
  • Every time I try to play any song, Spotify will say that the song is not available, and that i can upload the file for it. I have tried uninstalling and reinstalling the desktop app twice. Any ideas ...
  • 138 Views
  • 0 replies
  • 0 likes
  • Windows
  • 138 Views
  • 0 replies
  • 0 likes

spotify on Windows is just a white screen

every time i try to run spotify i get a white screen and then spotify closes

  • Newbie
  • every time i try to run spotify i get a white screen and then spotify closes
  • itu_
  • Community Legend
  • 1798 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1798 Views
  • 1 replies
  • 0 likes

Daily Mix on laptop, , why can't I see it all the time ?

Hi everyone !I discoverd few time ago the Daily Mix, this amazing thing. I discoverd it on my laptop, and since, sometime i can play it, and some time it totally disappear from the menu !Why that ? It would me super great to have it all the time !Tha...

  • Casual Listener
  • Hi everyone ! I discoverd few time ago the Daily Mix, this amazing thing. I discoverd it on my laptop, and since, sometime i can play it, and some time it totally disappear from the menu ! Why that...
  • ClaraVge
  • Casual Listener
  • 198 Views
  • 1 replies
  • 0 likes
  • Windows
  • 198 Views
  • 1 replies
  • 0 likes