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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84522 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800686 Views

505 replies

64 likes

  • 800686 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25115 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3131 Views

0 replies

4 likes

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Spotify showing black screen

Hi, I'm not sure anyone can help but when ever I try to open up spotify app on windows 10 it just comes up with a black screen with the only thing visible options are file, edit and view. I reseachred it and I have done everything other threads have ...

Casual Listener

  Hi,   I'm not sure anyone can help but when ever I try to open up spotify app on windows 10 it just comes up with a black screen with the only thing visible options are file, edit and ...

Tufayl1

Casual Listener

597 Views

2 replies

2 likes

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Album artwork smaller (with Spotify logo) in volume control pop-up [Windows 10]

I've just made a reinstall of Spotify on Windows 10 to solve an execution issue (where it would execute in task manager for 5 seconds, but then Spotify.exe would end without opening at all), but I've come across a new issue now. I've noticed that the...

Newbie

I've just made a reinstall of Spotify on Windows 10 to solve an execution issue (where it would execute in task manager for 5 seconds, but then Spotify.exe would end without opening at all)...

769 Views

0 replies

1 likes

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Solved!! Corsair K70 Multimedia Keys

I have a Corsair Vengeance K70 with dedicated multimedia keys that I can't seem to figure out how to use with the Spotify app, not the web player. The only media key that works is the stop button, but all of the other ones work in every other program...

Newbie

I have a Corsair Vengeance K70 with dedicated multimedia keys that I can't seem  to figure out how to use with the Spotify app, not the web player. The only media key that works is the stop butt...

ShaneRoyal14

Newbie

53792 Views

9 replies

8 likes

Windows
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  • 9 replies
  • 8 likes

Removing Local Files from Song Library

I saved some songs from my local file to my song library awhile back, but they are not available since they are no longer on my computer. Spotify disabled the function to add local files to song library since then, but the grayed out songs still show...

Casual Listener

I saved some songs from my local file to my song library awhile back, but they are not available since they are no longer on my computer. Spotify disabled the function to add local files to song...

geedavey

Newbie

3115 Views

5 replies

0 likes

Windows
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Spotify skipping two instead of one song (media key used)

Hi, Ive got a logitech G910 Orion Spark for keyboard. It has several media keys like stop skip pause etc. .. The worked just fine until today when I press skip, it skips 2 instead of one song. When i do it "manually" with my mouse, it works just fine...

Regular

Hi,  Ive got a logitech G910 Orion Spark for keyboard. It has several media keys like stop skip pause etc. ..  The worked just fine until today when I press skip, it skips 2 instead of on...

Hendryk1

Regular

2048 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Glitch - Back Button from Artist Screen

Curious if it's the current (and most recent 5+) versions of Spotify desktop app, or just me. When viewing "About" information for an artist, if I use the "Go Back" functionality, it loads 100% of the artist's tracks, albums, collaborations, etc. suc...

Casual Listener

Curious if it's the current (and most recent 5+) versions of Spotify desktop app, or just me.   When viewing "About" information for an artist, if I use the "Go Back" functionality...

378 Views

0 replies

0 likes

Mac
Windows
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Desktop app not working! HELP! (Windows)

Hi guys, My spotify web browser seems to be working perfectly fine and I log in with my facebook credentials. But for some reason for the last few days my desktop app + android phone app has not been letting me log in with those same Facebook credent...

Regular

Hi guys,    My spotify web browser seems to be working perfectly fine and I log in with my facebook credentials. But for some reason for the last few days my desktop app + android phone a...

316 Views

0 replies

0 likes

Windows
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Windows App does not go full screen on 2nd monitor, only shows part of window

When i drag the spotify window onto my 2nd monitor, it maximises, but i can see some of the content, and can just see my desktop in the background. (Snip on the right is my 2nd monitor).

Newbie

When i drag the spotify window onto my 2nd monitor, it maximises, but i can see some of the content, and can just see my desktop in the background. (Snip on the right is my 2nd monitor).

307 Views

0 replies

0 likes

Windows
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Spotify se desconecta al apagarse la pantalla del equipo en Microsft Surface 4 con Windows 10

Hola, Spotify deja de sonar al apagarse la pantalla del equipo en mi Surface 4 con Windows 10 actualizado a la última compilación. No sucede con ninguna otra aplicación, sólo con Spotify.

Newbie

Hola, Spotify deja de sonar al apagarse la pantalla del equipo en mi Surface 4 con Windows 10 actualizado a la última compilación. No sucede con ninguna otra aplicación, sólo con Spotify.

492 Views

0 replies

0 likes

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Windows app stops playing when screen dims

Dear Spotify, A bit of a duplicate thread, but as suggested by Chris, here, let's start a new one: When a Windows device dims the screen Spotify stops playing, will you be fixing this issue? Thanks!Jordy

Newbie

Dear Spotify,   A bit of a duplicate thread, but as suggested by Chris, here, let's start a new one:   When a Windows device dims the screen Spotify stops playing, will you be fixing th...

487 Views

0 replies

0 likes

Windows
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Discover Weekly won't update

The past few months, my discover weekly playlist won't update on mondays unless I exit and restart Spotify. It's not the end of the world since I have a workaround but it is rather annoying. I've tried uninstalling and reinstalling the client, but th...

Newbie

 The past few months, my discover weekly playlist won't update on mondays unless I exit and restart Spotify.  It's not the end of the world since I have a workaround but it is rather annoyi...

jusa

Regular

676 Views

1 replies

1 likes

Windows
  • 676 Views
  • 1 replies
  • 1 likes

Weekly playlists (Discover Weekly/Release Radar) not refreshing without restart of desktop client

This has been bothering me for quite some time now. My weekly playlists (Discover Weekly and Release Radar) are not refreshing until I restart my desktop client. The new playlists are visible (and refreshed) immediately after client restart, but up u...

Regular

This has been bothering me for quite some time now. My weekly playlists (Discover Weekly and Release Radar) are not refreshing until I restart my desktop client. The new playlists are visible (and re...

jusa

Regular

772 Views

2 replies

1 likes

Windows
  • 772 Views
  • 2 replies
  • 1 likes

Windows application shuts down when internet disconnect

I use my work laptop with a docking station, with wired network. When disconnecting the computer to move to another location there is a few seconds without network connection before the wireless has activated. It seems like spotify shuts down as soon...

Newbie

I use my work laptop with a docking station, with wired network. When disconnecting the computer to move to another location there is a few seconds without network connection before the wireless has ...

301 Views

0 replies

0 likes

Windows
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[Desktop] Bug Report: RAM Usage

After my recent contact with Spotify Support all my downloaded content needed to be re-downloaded. Using the Desktop Client for Windows 10, I went to my saved songs and clicked the Download button/slider. I happen to have a system monitor open at the...

Newbie

    After my recent contact with Spotify Support all my downloaded content needed to be re-downloaded. Using the Desktop Client for Windows 10, I went to my saved songs and clicked the Down...

Jmfoss

Newbie

414 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Spotify deleted all my downloaded music.

Hi!I'm using Spotify on Windows 8.1, months with no problems. But just a few minutes ago, I was listening some music as I usually do, suddenly, it stopped playing, and when I realized, all my offline music has gone.

Regular

Hi! I'm using Spotify on Windows 8.1, months with no problems. But just a few minutes ago, I was listening some music as I usually do, suddenly, it stopped playing, and when I realized, all my offli...

231 Views

0 replies

0 likes

Windows
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Bring back last.fm scrobbling in the new web player

This has been raised before and the response is unacceptable!!! Just build the **bleep** link into the new webplayer and be done with it... it surely cannot be that difficult to do or be a "low user" option!!!??GET IT DONE & IN A HURRY TOO!!!

Casual Listener

This has been raised before and the response is unacceptable!!!  Just build the **bleep** link into the new webplayer and be done with it... it surely cannot be that difficult to do or be a "low...

275 Views

0 replies

4 likes

Windows
  • 275 Views
  • 0 replies
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App will not start (windows 7)

My Spotify app on window desktop is giving me an error, however there is no error message or code.When I open the app it constantlys gives the error sound (about once a second) and the app opens but I can only see the outline of the program and none ...

Casual Listener

My Spotify app on window desktop is giving me an error, however there is no error message or code. When I open the app it constantlys gives the error sound (about once a second) and the app opens bu...

PJ_ozi

Casual Listener

921 Views

3 replies

0 likes

Windows
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Missing playlists

Hi... all of my playlists are missing... but when I clicked on recently played... the music on that particular playlist came up. Is there anyway I can "re-create" that list without having to add each song again individually to a new playlist?

Casual Listener

Hi... all of my playlists are missing... but when I clicked on recently played... the music on that particular playlist came up.  Is there anyway I can "re-create" that list without having to ad...

thamiel47

Casual Listener

429 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Window resizing bug on setup with two screens with different resolutions

Demo: Reproduction steps:Start Spotify and maximize it on the smaller screen (make sure it didn't start in fullscreen mode on the bigger screen)Close and open it again (it will start maximized on the smaller screen)Drag the window to the bigger scree...

Newbie

Demo:   Reproduction steps: Start Spotify and maximize it on the smaller screen (make sure it didn't start in fullscreen mode on the bigger screen) Close and open it again (it will star...

909 Views

0 replies

2 likes

Windows
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  • 0 replies
  • 2 likes

Dynamic playlist bug - "Play" button on next track

Hi Spotify team!There is a small bug when user tries to hit "Play" button on dynamic playlists like Daily Mix.If we are on state when only 1 new track is added upon listening and we are trying to play next track immidiately - play button actually tri...

Newbie

Hi Spotify team! There is a small bug when user tries to hit "Play" button on dynamic playlists like Daily Mix. If we are on state when only 1 new track is added upon listening and we are trying to...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes