Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Wednesday
notworking117
Casual Listener
82122 Views
81 replies
27 likes

82122 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
Lanciano007
Gig Goer
95065 Views
289 replies
22 likes

95065 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6754 Views
1 replies
6 likes

6754 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147385 Views
0 replies
26 likes
Mac
Windows

147385 Views
0 replies
26 likes

Playlists being cleaned without confirmation

Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter.For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offline and didn't synchronize with your servers.So, in that mom...

marcosfreitas
Newbie
Guys, Today I lost my entire playlist in just a few seconds when I sharing it on Tweeter. For my luck, I found on my smartphone a list of the music of my cleaned playlist, because It was offlin...
2017-09-14 6:24:41 PM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

Solved!! Certain local files not available

I have an album of 17 songs, MP3, all work fine with Windows Media Player. I added them to my Spotify local files (I'm used to how to do this properly) but only the first two songs can be played through Spotify. The third one is appearantly automatic...

Deister
Music Fan
I have an album of 17 songs, MP3, all work fine with Windows Media Player. I added them to my Spotify local files (I'm used to how to do this properly) but only the first two songs can...
2016-04-26 3:10:46 PM
2017-09-14 6:16:36 PM
MrMaikiu
Newbie
31288 Views
7 replies
4 likes
Windows

31288 Views
7 replies
4 likes

Songs Liked From Radio Showing Up Only in Saved Songs and not "Liked From Radio" Playlist

When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist. It was previosly routing these correctly, but recently stopped. Is there a way to fix this?

mfarris789
Newbie
When I like a song from radio using the heart button it is saved in my library rather than to the "Liked from Radio" playlist. It was previosly routing these correctly, but recently stopped. &n...
2017-09-14 4:54:34 PM
271 Views
0 replies
0 likes
Windows

271 Views
0 replies
0 likes

Error Code 13

I had Spotify installed on my new laptop running Windows 8. But the last time I logged in, it was not working. I tried to reinstall it and I keep getting an Error Code 13, that the files can't be found. I tried deleting the files off my computer, als...

jeffroukes
Casual Listener
I had Spotify installed on my new laptop running Windows 8. But the last time I logged in, it was not working. I tried to reinstall it and I keep getting an Error Code 13, that the files ...
2017-09-14 4:48:43 PM
320 Views
0 replies
0 likes
Windows

320 Views
0 replies
0 likes

spotify for windows 10 and error code 11

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt true. and then when I dont do the full set up it gi...

lgoodwin
Newbie
I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt&...
2017-03-25 8:39:19 PM
2017-09-14 1:41:36 PM
Userbored
Newbie
695 Views
1 replies
0 likes
Windows

695 Views
1 replies
0 likes

Open Spotify autmatically after you log into the computer - Minimized

I have selected both these options: Open Spotify autmatically after you log into the computer - MinimizedClose buttion should minimize the Spotify window to the tray - True Still, when I start the computer, spotify is minimized to task bar. NO ONE wa...

eysteinbjerke
Newbie
I have selected both these options: Open Spotify autmatically after you log into the computer - Minimized Close buttion should minimize the Spotify window to the tray - True Still,...
2017-09-14 10:01:54 AM
235 Views
0 replies
0 likes
Windows

235 Views
0 replies
0 likes

Switch account feature removed?

Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and select switch accounts. This feature recently disa...

livecoolguy97
Casual Listener
Hey, me and my girlfriend uses the same user account on my PC. We both have Spotify accounts, and until recently we were able to switch accounts by clicking the down arrow next to my profile name and...
2017-09-04 11:27:02 PM
2017-09-14 4:10:42 AM
xxRAiDERxx
Newbie
5747 Views
4 replies
7 likes

5747 Views
4 replies
7 likes

keeps telling me to play a song

I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song. I've played lots of songs. How do I check that box and get this to go away?

cmfisher44
Newbie
I just downloaded Spotify onto my laptop (windows 10) and in the menu to the right, the getting started one, it says I'm 80% done and my only task left is to play a song. I've played lots of so...
2017-09-14 2:21:14 AM
216 Views
0 replies
0 likes

216 Views
0 replies
0 likes

Windows app not playing music???

I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web player works just fine.

AlexRose72
Newbie
I uninstalled and redownloaded the app and nothing has changed. No song is available to play, it just skips until it's completed the playlist. Is this some new bug with an update? Web playe...
2017-09-13 11:35:44 PM
277 Views
0 replies
0 likes

277 Views
0 replies
0 likes

Solved!! Pictures not showing/loading in Discover or for users

As you can see from the attached files, pictures are not showing/loading in my Spoify for users or on the Discover page. It does show for artists, and the albums covers also. I've tried logging in and out, disconnecting and reconnecting to Facebook, ...

nihie
Regular
As you can see from the attached files, pictures are not showing/loading in my Spoify for users or on the Discover page. It does show for artists, and the albums covers also. I've tr...
2013-07-08 7:36:50 PM
2017-09-13 11:14:41 PM
scribeconcepts
Newbie
32351 Views
80 replies
3 likes
Windows

32351 Views
80 replies
3 likes

Solved!! Spotify blank screen

Hi, I can't use Spotify, because there is no content in the app. It's just black.I already tried running it as admin and in compablity mode.Nothing changes when running with %APPDATA%\Spotify\spotify.exe --disable-accelerated-layers --disable-acceler...

michidk
Casual Listener
Hi, I can't use Spotify, because there is no content in the app. It's just black. I already tried running it as admin and in compablity mode. Nothing changes when running with %APPDAT...
2017-09-03 5:59:22 PM
2017-09-13 8:45:00 PM
Chrissykes78
Gig Goer
20705 Views
19 replies
1 likes
Windows

20705 Views
19 replies
1 likes

Songs aren't appearing in app

When I searched for the Def Leppard album "Pyromania" in the Android and Desktop app, Spotify did not appear to have them. However, when I google searched them, it allowed me to see them and add them to my playlists. However, they still do not appear...

ethandale
Casual Listener
When I searched for the Def Leppard album "Pyromania" in the Android and Desktop app, Spotify did not appear to have them. However, when I google searched them, it allowed me to see them and add them...
2017-09-13 8:36:21 PM
283 Views
0 replies
0 likes
Windows

283 Views
0 replies
0 likes

Solved!! Noticably worse quality in Spotify compared to YouTube

Hello! I've been a premium user for more than 2 years now. I've always though that Spotify's quality tops that of pretty much any YT video, but I noticed that a particular song in my playlist sounds noticably worse than when listening to in on YouTub...

riimeik
Newbie
Hello! I've been a premium user for more than 2 years now. I've always though that Spotify's quality tops that of pretty much any YT video, but I noticed that a particular song in my pl...
2016-10-12 9:53:17 PM
2017-09-13 5:28:55 PM
jes327
Casual Listener
12036 Views
2 replies
0 likes

12036 Views
2 replies
0 likes

Yet another black screen case

I've just got this happening to me. I've tried everything that the forums suggest --disable-accelerated-video --disable-accelerated-plugins --disable-accelerated-overflow-scroll --disable-accelerated-layers --disable-accelerated-fixed-root-background...

saishuhane
Casual Listener
I've just got this happening to me. I've tried everything that the forums suggest --disable-accelerated-video --disable-accelerated-plugins --disable-accelerated-overflow-scroll --disable-ac...
2017-09-13 2:30:36 AM
2017-09-13 5:01:24 PM
saishuhane
Casual Listener
465 Views
2 replies
1 likes
Windows

465 Views
2 replies
1 likes

Update not keeping Repeat on

Just updated my Spotify desktop app and now every time I play a song it changes from Repeat One to Repeat All, I keep having to change back for each song. Is this just a bug in the update or is this permanent? Can I change it and have it stay Repeat ...

ODloddy
Regular
Just updated my Spotify desktop app and now every time I play a song it changes from Repeat One to Repeat All, I keep having to change back for each song. Is this just a bug in the update or is this ...
2017-09-01 8:01:47 PM
2017-09-13 4:54:43 PM
user-removed
Not applicable
1701 Views
10 replies
8 likes
Windows

1701 Views
10 replies
8 likes

Solved!! Problem with Daily Mix 1

Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I listen but now some time has passed that I listen ...

user-removed
Visitor
Hi all, I have a problem with my only daily mix, the genre is rockabilly that is a genre that I like but not the only one, how to add more genres to the mix? I thinked that will depend by the music I...
2017-09-02 5:42:22 PM
2017-09-13 4:46:15 PM
user-removed
Not applicable
2500 Views
4 replies
0 likes
Windows

2500 Views
4 replies
0 likes

Offline Mode (error code 4) No Internet

I have this problem that spotify is offline all the time even when i have internetis there any solution for this problem I tried the to change auto proxy to HTTP and it didnt workI tried to change the DNS toPreferred DNS server: 8.8.8.8Alternate DNS ...

user-removed
Visitor
I have this problem that spotify is offline all the time even when i have internet is there any solution for this problem I tried the to change auto proxy to HTTP and it didnt work I tr...
2017-09-13 10:23:00 AM
2017-09-13 1:01:16 PM
user-removed
Not applicable
568 Views
2 replies
0 likes

568 Views
2 replies
0 likes

Meine "Musik" bzw. "Songs" offline runterladen

Ich hab folgendes Problem, und zwar würde ich gerne Meine Songs offline auf meinem PC haben, so wie auf meinem Handy. Also ich mein jetzt nicht die normalen Playlists sondern die Playlist "Songs" bei "Deine Musik" Hoffe auf eine schnelle Antwort und ...

yanki_2
Newbie
Ich hab folgendes Problem, und zwar würde ich gerne Meine Songs offline auf meinem PC haben, so wie auf meinem Handy. Also ich mein jetzt nicht die normalen Playlists sondern die Playlist "Songs" bei...
2014-08-01 1:33:50 PM
2017-09-13 11:24:15 AM
aperzinger
Newbie
488 Views
2 replies
0 likes
Windows

488 Views
2 replies
0 likes

Repeat tooltips swapped?

Spotify windows desktop application v1.0.62.508.g2c497f24 It seems to me that the repeat tooltips for repeat and repeat track are swapped, or is this intentional?

krispysam
Music Fan
Spotify windows desktop application v1.0.62.508.g2c497f24 It seems to me that the repeat tooltips for repeat and repeat track are swapped, or is this intentional?
2017-09-13 9:43:17 AM
203 Views
0 replies
0 likes
Windows

203 Views
0 replies
0 likes

Using Old cache Files

Hi People,Like I wrote on title i want use older cache file (for Offline Songs) that stored before reinstall.once i show the location from spotify it empties the folder. When i select a empty folder from spotify. and then fill the folder after restar...

Cemozi
Newbie
Hi People, Like I wrote on title i want use older cache file (for Offline Songs) that stored before reinstall. once i show the location from spotify it empties the folder. When i select a emp...
2017-09-13 8:33:53 AM
201 Views
0 replies
0 likes
Windows

201 Views
0 replies
0 likes

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