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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84203 Views

40 replies

68 likes

  • 84203 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798591 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24585 Views

26 replies

7 likes

  • 24585 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3104 Views

0 replies

4 likes

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Solved!! rearrange order of tracks in a playlist

I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganized by that label. I can no longer drag tracks into ...

Regular

I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganiz...

Le_Zissou

Regular

59608 Views

30 replies

10 likes

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  • 30 replies
  • 10 likes

How can I delete the following error?

The message above translates to "This song is not available. If you have the file in the computer you can import it."I have music downloads in a portable hard drive, and I once decided to import it to Spotify, but now I've lost the hard drive and the...

Newbie

The message above translates to "This song is not available. If you have the file in the computer you can import it." I have music downloads in a portable hard drive, and I once decided to import it...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
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LCD soundsystem displays "can't play the current song" for radio stations

this has been driving me nuts the last few months. i haven't noticed it in the android app.. every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, the song stops at the beginning and the blue banner up top says "c...

Casual Listener

this has been driving me nuts the last few months.  i haven't noticed it in the android app..   every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, th...

381 Views

0 replies

0 likes

Windows
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Desktop app is bugged out, can't uninstall

Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead. If I try to play any specific song, I get "This song is not available. If you have the file on your computer you can import it". If ...

Newbie

Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead.  If I try to play any specific song, I get "This song is not available. If y...

318 Views

0 replies

0 likes

Windows
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  • 0 replies
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Discover weekly and release radar lists haven't been updated since a year ago

Hi, My Discover weekly and release radar playlists haven't been updated since 2016-07-11. I'm using Spotify premium on Windows 10. any suggestions?

Newbie

Hi,  My Discover weekly and release radar playlists haven't been updated since 2016-07-11.   I'm using Spotify premium on Windows 10.  any suggestions?     

278 Views

0 replies

0 likes

Windows
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desktop app updates

can anybody tell me what the desktop app updates mean I have updated them a few updates but I don't know what changed does it mean new music being updated or added or what

Roadie

can anybody tell me what the desktop app updates mean I have updated them a few updates but I don't know what changed does it mean new music being updated or added or what

Maxim

Spotify Star

786 Views

1 replies

0 likes

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  • 1 replies
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Why I don't have Kpop genre?

My friend told me that he have a Kpop genre on spotify so I looked at my spotify on pc and also on my phone and I don't have it. I think thats because I'm from Poland and he's from Ireland. Can I do something to have that genre? I know that I can use...

Newbie

My friend told me that he have a Kpop genre on spotify so I looked at my spotify on pc and also on my phone and I don't have it. I think thats because I'm from Poland and he's from Ireland. Can I do ...

399 Views

0 replies

0 likes

Windows
  • 399 Views
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local files not downloading

hi everyoneI'm currently trying to download some local files from itunes to spotify in a playlist so i can then use them on my iphone. the only problem is that the playlist theyre in as the download thing ticked but the songs stay with a grey arrow n...

Newbie

hi everyone I'm currently trying to download some local files from itunes to spotify in a playlist so i can then use them on my iphone. the only problem is that the playlist theyre in as the downloa...

318 Views

0 replies

0 likes

Windows
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Delete button next to Play = bad UI

When you're in you song list the delete button is next to the play button. It's very easy to accidentally click the wrong button and once a song has been deleted (removed) from you song list it's impossible to find out what was deleted. My suggestion...

Music Fan

When you're in you song list the delete button is next to the play button. It's very easy to accidentally click the wrong button and once a song has been deleted (removed) from you song list it's imp...

393 Views

0 replies

3 likes

Windows
  • 393 Views
  • 0 replies
  • 3 likes

Offline Music Will Only Sync From One Desktop

So I've been using Spotify for a couple years now and have been using the same laptop to manage all my songs...Well recently I bought a new desktopr except offline music will not sync from this computer. I would have to go back to my old laptop to sy...

Newbie

So I've been using Spotify for a couple years now and have been using the same laptop to manage all my songs...Well recently I bought a new desktopr except offline music will not sync from this compu...

251 Views

0 replies

0 likes

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Solved!! Greyed out icon

Just curious, what is the grayed out icon between the playlist icon and the volume icon, and how do I make it active?

Casual Listener

Just curious, what is the grayed out icon between the playlist icon and the volume icon, and how do I make it active?

matthewhgross

Newbie

4272 Views

3 replies

0 likes

Windows
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  • 3 replies
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Solved!! Avoid a song you don't want to hear

Ok I don't understand why I can't just choose to not play any given songs for an album. For example, oftentimes there will be many songs I like on an album, but a few that I cannot stand. Yet I am forced to manually switch and or listen to these song...

Casual Listener

Ok I don't understand why I can't just choose to not play any given songs for an album. For example, oftentimes there will be many songs I like on an album, but a few that I cannot stand. Yet I am fo...

Leeeddd

Casual Listener

3933 Views

2 replies

6 likes

  • 3933 Views
  • 2 replies
  • 6 likes

Spotify not opening

Been having this issue for about a week now. I click spotify on my computer (Lenovo Yoga 720 on Windows i5 &th Gen) and it just does not open at all. No brief glimpse of the log in or anything just nothing. Then when I try to go to taskbar and proces...

Newbie

Been having this issue for about a week now.  I click spotify on my computer (Lenovo Yoga 720 on Windows i5 &th Gen) and it just does not open at all. No brief glimpse of the log in or anyth...

708 Views

0 replies

0 likes

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Solved!! How do I change my profile picture?

I'm a long term subscriber, The 4 songs out of the first 5 I saved to my spotify account became my profile picture. Two of the 4 pictures are the same band. I like these songs but dont feel they represent my true musical taste or favorites. How can I...

Music Fan

I'm a long term subscriber, The 4 songs out of the first 5 I saved to my spotify account became my profile picture. Two of the 4 pictures are the same band. I like these songs but dont feel they repr...

Justdread2017v2

Newbie

87338 Views

16 replies

1 likes

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  • 16 replies
  • 1 likes

Fullscreen icon

The fullscreen icon does not appear for me.

Newbie

The fullscreen icon does not appear for me.

436 Views

0 replies

0 likes

Windows
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Solved!! Wont play some songs.

I've got Spotify unlimited. For a few songs, it just won't play. The play bar is empty, it says it's playing but there's no sound or anything. Only happens on some songs, and even after I've imported local files of the same songs it wont play. I'd th...

Casual Listener

I've got Spotify unlimited. For a few songs, it just won't play. The play bar is empty, it says it's playing but there's no sound or anything. Only happens on some songs, and even after I've imported...

Phedra

Newbie

11596 Views

26 replies

1 likes

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  • 26 replies
  • 1 likes

Chromecast not available on Windows Desktop?

I'm unable to cast from my Windows Desktop App. Details, 'Cast' option is grayed out in the App (screenshot attached).Chromecast is on the same network as my laptop with the App.I have a Premium Family subscription. My understanding is that this opti...

Newbie

I'm unable to cast from my Windows Desktop App. Details,   'Cast' option is grayed out in the App (screenshot attached). Chromecast is on the same network as my laptop with the App. I have ...

308 Views

0 replies

0 likes

Windows
  • 308 Views
  • 0 replies
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Listening to music together

Hi. I've made an application for me and my girlfriend that allows listening to music together.Basically there is just 1 button called "Play together". After start, the first person is the "Host", and sends the actual track, track position if changed,...

Newbie

Hi. I've made an application for me and my girlfriend that allows listening to music together. Basically there is just 1 button called "Play together". After start, the first person is the "Host", a...

1155 Views

0 replies

1 likes

Windows
  • 1155 Views
  • 0 replies
  • 1 likes

Look what your friends listen doesn't work Windows and Mac

Since 1 year or more , and following all the updates and several times in which in reinstall the app, I keep having the same problem , i cannot see what my friends listen , i can see the bar saying "find friends" but I am already following some peopl...

Newbie

Since 1 year or more , and following all the updates and several times in which in reinstall the app, I keep having the same problem , i cannot see what my friends listen , i can see the ba...

579 Views

0 replies

0 likes

Mac
Windows
  • 579 Views
  • 0 replies
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where are my local files?

I use spotify on my windows laptop and android. Yesterday (using the laptop) I went to settings to make the songs on my dropbox available via spotify (local files). But I can't find them now. They don't come up when I go to local files. And they have...

Newbie

I use spotify on my windows laptop and android. Yesterday (using the laptop) I went to settings to make the songs on my dropbox available via spotify (local files). But I can't find them now. They do...

376 Views

0 replies

0 likes

Windows
  • 376 Views
  • 0 replies
  • 0 likes