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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137062 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137062 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53285 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53285 Views
  • 0 replies
  • 33 likes

Daily Mixes sometimes aren't endless

So, sometimes daily mixes behave as they should. Wonderful non-stop playlists that let me start my music and not have to worry about it. But sometimes it won't actually load more songs and keep playing. This usually happens if I'm doing other things ...

  • Casual Listener
  • So, sometimes daily mixes behave as they should. Wonderful non-stop playlists that let me start my music and not have to worry about it. But sometimes  it won't actually load more songs and keep...
  • Diziara
  • Casual Listener
  • 927 Views
  • 1 replies
  • 3 likes
  • Windows
  • 927 Views
  • 1 replies
  • 3 likes

Can't repeat single track

there's no chance to repeat a single track, when spotify sounds on external tools. It doesn't matter if i use spotify on android device or windows-computer. when i play music only on the device by itself there i can use repeat single track. but when ...

  • Newbie
  • there's no chance to repeat a single track, when spotify sounds on external tools. It doesn't matter if i use spotify on android device or windows-computer.   when i play music only on the dev...
  • 506 Views
  • 0 replies
  • 0 likes
  • Windows
  • 506 Views
  • 0 replies
  • 0 likes

crossfade not working & no gapless option to turn off on win 10 desktop

I've tried different crossfade settings. Closed and re-opened many times. Crossfade isn't working at all for me and I see no option anymore for Gapless Playback on Spotify for Win 10 Desktop. Any help is greatly appreciated as I'd LOVE to enjoy some ...

  • Newbie
  • I've tried different crossfade settings. Closed and re-opened many times. Crossfade isn't working at all for me and I see no option anymore for Gapless Playback on Spotify for Win 10 Desktop.  ...
  • idlewood
  • Newbie
  • 588 Views
  • 1 replies
  • 1 likes
  • Windows
  • 588 Views
  • 1 replies
  • 1 likes

Taskbar Play/Pause Control MIA in 1.0.47

In ver 1.0.47, the Windows Taskbar controls for Prev, Play/Pause, and Next are no longer displayed. I think this was removed several versions ago, but then put back after multiple [justifiable] complaints. Anyone know when this feature might be put b...

  • Casual Listener
  • In ver 1.0.47, the Windows Taskbar controls for Prev, Play/Pause, and Next are no longer displayed.  I think this was removed several versions ago, but then put back after multiple [justifiable]...
  • CaptainK69
  • Casual Listener
  • 672 Views
  • 3 replies
  • 0 likes
  • Windows
  • 672 Views
  • 3 replies
  • 0 likes

Spotify stopped working, black screen

Everytime I double-click on spotify's icon, the program opens but it shows nothing.Already tried to reinstall several times, but this didn't help.I tried to open the app on my iphone and it works fine (all playlist, friend ecc)It keeps showing me the...

  • Regular
  • Everytime I double-click on spotify's icon, the program opens but it shows nothing. Already tried to reinstall several times, but this didn't help. I tried to open the app on my iphone and it works...
  • mobius01001
  • Regular
  • 2173 Views
  • 8 replies
  • 0 likes
  • Windows
  • 2173 Views
  • 8 replies
  • 0 likes

All Songs Become Unavailable after unplugging headphones during playback

I have found what I believe to be a bug in in the current version of the latest build of Spotify Desktop (1.0.47.13.gd8e05b1f) on Windows 10 (Pro, ver 1607, Build 14393.693). Whenever I unplug my headphones/speakers from my PC, it essentially has no ...

  • Newbie
  • I have found what I believe to be a bug in in the current version of the latest build of Spotify Desktop (1.0.47.13.gd8e05b1f)  on Windows 10 (Pro, ver 1607, Build 14393.693).   Whenever ...
  • 259 Views
  • 0 replies
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  • Windows
  • 259 Views
  • 0 replies
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Problems with spotify on dekstop

Hi i had a computer before in Brazil where i had spotify and it was working just fine with my premium account then i went to Taiwan as a exchange student and bought another computer, a complete new one MSI GP72 6QF Leopard Pro, it came with a win 10 ...

  • Newbie
  • Hi i had a computer before in Brazil where i had spotify and it was working just fine with my premium account then i went to Taiwan as a exchange student and bought another computer, a complete new o...
  • 160 Views
  • 0 replies
  • 0 likes
  • Windows
  • 160 Views
  • 0 replies
  • 0 likes

Solved!! Spotify doesn't start

Hello.When I click on the spotify icon, doesn't happen nothing. If I open the task manager, I see the spotify.exe is running.What should I try? Can u help me?

  • Regular
  • Hello. When I click on the spotify icon, doesn't happen nothing. If I open the task manager, I see the spotify.exe is running. What should I try? Can u help me?  
  • Nico
  • Community Legend
  • 5635 Views
  • 13 replies
  • 0 likes
  • Windows
  • 5635 Views
  • 13 replies
  • 0 likes

Can't play current song appears after every second song

Brief description of the issue:Can't Play Current Song is appearing after every second song that is played, and then keeps appearingSteps to reproduce the issue:Open Spotify desktopPlay an album or a playlist (doesn't matter, happens on everything)Th...

  • Visitor
  • Brief description of the issue: Can't Play Current Song is appearing after every second song that is played, and then keeps appearing Steps to reproduce the issue: Open Spotify desktop Play...
  • Jacob
  • Community Legend
  • 309 Views
  • 3 replies
  • 1 likes
  • Windows
  • 309 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cant play Music on Pc

I recently bought Sportify Premium.And since I activated it I cant listen to music anymore.When I press the start button it just shows the time but doesnt make a Sound.I tried to look for a output Change in the settings but didnt find one. So no I`m ...

  • Casual Listener
  • I recently bought Sportify Premium. And since I activated it I cant listen to music anymore. When I press the start button it just shows the time but doesnt make a Sound. I tried to look for a out...
  • adamjop00
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • Windows
  • 228 Views
  • 2 replies
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Songs corrupted in desktop app

Hi all, When I'm listening to music in my desktop pc (windows), songs seems corrupted.It seems that the problem is only in a particular album (all songs of it). I had downloaded that album through spotify so I can listen in without connection, maybe ...

  • Newbie
  • Hi all,   When I'm listening to music in my desktop pc (windows), songs seems corrupted. It seems that the problem is only in a particular album (all songs of it). I had downloaded that album...
  • 175 Views
  • 0 replies
  • 0 likes
  • Windows
  • 175 Views
  • 0 replies
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Windows 10 Facebook login Spotify->Firefox->Spotify FAIL

Ich kann mich schon seit Monaten nicht unter Windows 10 Anmelden, unter Windows 7 hat es Problemlos geklappt. Ich drücke auf den Facebook anmelde Button, er öffnet erfolgreich die Spotify Seite und sagt mir "you may now close the Window", nur leider ...

  • Gig Goer
  • Ich kann mich schon seit Monaten nicht unter Windows 10 Anmelden, unter Windows 7 hat es Problemlos geklappt.   Ich drücke auf den Facebook anmelde Button, er öffnet erfolgreich die Spotify Se...
  • 383 Views
  • 0 replies
  • 0 likes
  • Windows
  • 383 Views
  • 0 replies
  • 0 likes

Solved!! Spotify ne marche plus sous windows 10

Depuis deux jours sur mon pc principal sous windows 10 spotify ne marche plus, j'ai essayé de le retélécharger, de le réinstaller, de redémarrer l'ordinateur... rien n'y fait, le programme ne démarre tout simplement pas. Il tourne néanmoins puisqu'on...

  • Regular
  • Depuis deux jours sur mon pc principal sous windows 10 spotify ne marche plus, j'ai essayé de le retélécharger, de le réinstaller, de redémarrer l'ordinateur... rien n'y fait, le programme ne démarre...
  • Sheugel
  • Roadie
  • 11745 Views
  • 5 replies
  • 0 likes
  • Windows
  • 11745 Views
  • 5 replies
  • 0 likes

Spotify Font too small on HDPI Display???

I'm using the desktop version of Spotify on a Lenovo Pro Yoga 2 (windows and the font is waaay to small. I clicked compatibility and disabled scaling and that caused it to be less blurry but too small. Regualar font is way too blurry.....what do I do...

  • Newbie
  • I'm using the desktop version of Spotify on a Lenovo Pro Yoga 2 (windows 😎 and the font is waaay to small. I clicked compatibility and disabled scaling and that caused it to be less blurry but too...
  • the_seeker_who
  • Newbie
  • 9584 Views
  • 3 replies
  • 3 likes
  • Windows
  • 9584 Views
  • 3 replies
  • 3 likes

My sonic studio equalizer stops working at random

Hey guys, I'm a new spotify user and I really enjoy having a good sound when I listen to music. I have high impedance sennheiser headphones and got an asus strix headphone amp for these. It comes with the sonic studio software to fiddle with the soun...

  • Casual Listener
  • Hey guys,   I'm a new spotify user and I really enjoy having a good sound when I listen to music. I have high impedance sennheiser headphones and got an asus strix headphone amp for these. It ...
  • Sybreed
  • Casual Listener
  • 4151 Views
  • 1 replies
  • 0 likes
  • Windows
  • 4151 Views
  • 1 replies
  • 0 likes

Solved!! can not uninstall Windows App

After working completely fine for half a year, the Spotify desktop application did not start since today. It appears in my taskmanager when I try to open it, but only as a background process.I tried to uninstall/reinstall Spotify, but wasn't able to ...

  • Casual Listener
  • After working completely fine for half a year, the Spotify desktop application did not start since today. It appears in my taskmanager when I try to open it, but only as a background process. I trie...
  • ErikG
  • Roadie
  • 414 Views
  • 1 replies
  • 0 likes
  • Windows
  • 414 Views
  • 1 replies
  • 0 likes

Solved!! I can't open Spotify and i can't reinstall or deinstall the Program!

Hello,I tryit to start spotify ... but nothing happends. then i close the process spotify.exe and i try it again. nothing happends a new spotfy.exe process started. i close spotify.exe and webhelper.... .exe. and i've try it again but again nothing h...

  • Casual Listener
  • Hello, I tryit to start spotify ... but nothing happends. then i close the process spotify.exe and i try it again. nothing happends a new spotfy.exe process started. i close spotify.exe and webhelpe...
  • Stricker78
  • Casual Listener
  • 1315 Views
  • 2 replies
  • 0 likes
  • Windows
  • 1315 Views
  • 2 replies
  • 0 likes

Can't play the current song

Hi allAfter 10-15 minutes listening music with premium spotify. A blue pop-up shows up above with this message: "Can't play the current song" This is only happening on my laptop and it started this morning, my other devices are working fine. I've uni...

  • Casual Listener
  • Hi all After 10-15 minutes listening music with premium spotify. A blue pop-up shows up above with this message: "Can't play the current song"   This is only happening on my laptop and it sta...
  • ErikG
  • Roadie
  • 166 Views
  • 1 replies
  • 1 likes
  • Windows
  • 166 Views
  • 1 replies
  • 1 likes

Sharing playlists with friends

Hi there! I've recently sent a public playlist to a friend (whom I'm friends with on Facebook) but Spotify did not notify her that she was sent the playlist. - There was no notification by email or any sort of notification within the desktop app on t...

  • Casual Listener
  • Hi there!   I've recently sent a public playlist to a friend (whom I'm friends with on Facebook) but Spotify did not notify her that she was sent the playlist.   - There was no not...
  • iamnaz
  • Casual Listener
  • 1031 Views
  • 1 replies
  • 2 likes
  • Windows
  • 1031 Views
  • 1 replies
  • 2 likes