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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2151 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151573 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139899 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11318 Views

1 replies

6 likes

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Specific song not working

'First day of my life' by The Rasmus isn't playing. Everything works absolutely fine, just that one song won't play. Not a big problem for me, I assume it will be fixed soon enough. Just thought I should let it know somewhere. Feel free to delete thi...

Casual Listener

'First day of my life' by The Rasmus isn't playing. Everything works absolutely fine, just that one song won't play.   Not a big problem for me, I assume it will be fixed soon enough. Just tho...

399 Views

0 replies

0 likes

Windows
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Desktop app doesn't detect my local files.

They're in the correct folder, but Spotify doesn't want them to show most of the time. When they do, they sync to my phone just fine, but if I want to listen at my desktop, I'm SOL because it doesn't detect them nearly any time I open the desktop app...

Visitor

They're in the correct folder, but Spotify doesn't want them to show most of the time. When they do, they sync to my phone just fine, but if I want to listen at my desktop, I'm SOL because it doesn't...

367 Views

0 replies

0 likes

Windows
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Superuser Contribution Can't Drag and Drop Songs Into Playlists

I seem to be unable to drag and drop songs into my playlists, and I can't rearrange the songs that are already in the playlists. I'm pretty annoyed at this, as I am constantly making and re-doing my playlists. Please help!

Casual Listener

I seem to be unable to drag and drop songs into my playlists, and I can't rearrange the songs that are already in the playlists. I'm pretty annoyed at this, as I am constantly making and re-doing my ...

Alfredo

Roadie

1033 Views

1 replies

0 likes

Windows
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Friends Can't See What I'm Listening To

I can see every song my friends listen to, but they can't see mine, even though I have the setting for private session marked "off". How can I fix this so my friends see what I am listening to?

Newbie

I can see every song my friends listen to, but they can't see mine, even though I have the setting for private session marked "off". How can I fix this so my friends see what I am listening to?

638 Views

0 replies

0 likes

Windows
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[Desktop] Music playback in Modern Standby

With windows 8, Microsoft introduced a feature called 'Connected Standby', renamed to Modern Standby in Windows 10. Modern standby replaces the traditional Sleep power states (S1, S2 and S3) with a low-power Active power state (S0 low-power). Modern ...

Casual Listener

With windows 8, Microsoft introduced a feature called 'Connected Standby', renamed to Modern Standby in Windows 10. Modern standby replaces the traditional Sleep power states (S1, S2 and S3) with a l...

ParafilmFlowers

Newbie

9738 Views

18 replies

91 likes

Desktop
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Choose favorite artists and music

Can't i just choose the artists and musics that i want to show up as my favorites?Is it Spotify who says to me which one are my favorites based in what i listen the most? Really? Wow. That is pretty nonsensical.

Casual Listener

Can't i just choose the artists and musics that i want to show up as my favorites? Is it Spotify who says to me which one are my favorites based in what i listen the most? Really? Wow. That is prett...

3751 Views

0 replies

5 likes

Windows
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Adicionar artistas e músicas como favoritos

Não existe um jeito de escolher meus artistas e músicas para exibir como favoritos? Eu preciso continuar ouvindo músicas até o Spotify decidir por mim quais são os MEUS favoritos? É sério isso?

Casual Listener

Não existe um jeito de escolher meus artistas e músicas para exibir como favoritos? Eu preciso continuar ouvindo músicas até o Spotify decidir por mim quais são os MEUS favoritos? É sério isso?

8853 Views

0 replies

13 likes

Windows
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Superuser Contribution Downloading Songs On PC

I have Spotify Premium and I can't find the "Download" button for my "Songs". I have a Windows 8 laptop. I have tried everything to find it. There is a "Download" button for my playlists though. It makes no sense. Help?

Casual Listener

I have Spotify Premium and I can't find the "Download" button for my "Songs". I have a Windows 8 laptop. I have tried everything to find it. There is a "Download" button for my playlists though. It m...

Alfredo

Roadie

15770 Views

1 replies

1 likes

Windows
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Superuser Contribution Spotify goes offline randomly

I've been having this problem for sometime and I can't seem to find the answer.I'm listening to a song and Spotify goes offline even thou I have an active internet connection (See attachment).

Roadie

I've been having this problem for sometime and I can't seem to find the answer. I'm listening to a song and Spotify goes offline even thou I have an active internet connection (See attachment).

Alfredo

Roadie

6604 Views

1 replies

0 likes

Windows
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Superuser Contribution Deleting Local Files from Spotify

I was wondering how you could delete local files from spotify. All my files from iTunes have been added to the 'Local Files' area without me even wanting them there. However, I can't delete them, nothing seems to work. I tried pressing delete, moving...

Newbie

I was wondering how you could delete local files from spotify. All my files from iTunes have been added to the 'Local Files' area without me even wanting them there. However, I can't delete them, not...

Alfredo

Roadie

469 Views

1 replies

0 likes

Windows
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Superuser Contribution Spotify continously skips songs and tells me to import.

My spotify, whenever I press play on a playlist it just skips from one song to another without making a sound and then when I try to press a song to play it it tells me I have to import it for the song to be played.

Newbie

My spotify, whenever I press play on a playlist it just skips from one song to another without making a sound and then when I try to press a song to play it it tells me I have to import it for the so...

brookeroling

Regular

1290 Views

6 replies

1 likes

Windows
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  • 6 replies
  • 1 likes

Por qué no puedo descargar albumes y sencillos desde mi computadora siendo premium?

Hola. Mi computadora no me permite descargar albumes ni sencillos, solo me permite guardarlos pero no descargarlos y menos reproducirlos sin internet. Quiero saber por qué sucede esto. Soy premium y me molesta mucho!!!!!.

Gig Goer

Hola. Mi computadora no me permite descargar albumes ni sencillos, solo me permite guardarlos pero no descargarlos y menos reproducirlos sin internet. Quiero saber por qué sucede esto. Soy premium y ...

664 Views

0 replies

0 likes

Windows
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Daily Mix not refreshing?

Hi - I have 2 questions about Daily Mix. Firstly, my daily mixes are different between my devices, so I can't listen to the same mix on my phone as I can on the Windows app. Is this supposed to be the case? It doesn't make any sense though as surely ...

Newbie

Hi - I have 2 questions about Daily Mix.   Firstly, my daily mixes are different between my devices, so I can't listen to the same mix on my phone as I can on the Windows app. Is this supposed...

Aldracor

Newbie

790 Views

1 replies

2 likes

Windows
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[ SOLVED ] Delete local files from Spotify? [Windows 10 Desktop]

[ UPDATE ]Managed to delete the local files by opening "local-files.bnk" in Notepad, delete everything in the file and overwrite the empty local-files.bnk! Location: (C:\Users\*Windows Username*\AppData\Roaming\Spotify\Users\*Spotify Username* I'll l...

Newbie

[ UPDATE ] Managed to delete the local files by opening "local-files.bnk" in Notepad, delete everything in the file and overwrite the empty local-files.bnk! Location: (C:\Users\*Windows Username*\Ap...

1824 Views

0 replies

1 likes

Windows
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Can't download local files to android after updating spotify to the windows 10 store version.

Local files from desktop won't sync to any of my mobile devicesI have already checked my firewall settingsUPnP is also enabledI already tried reinstalling spotify on desktop and phone

Newbie

Local files from desktop won't sync to any of my mobile devices I have already checked my firewall settings UPnP is also enabled I already tried reinstalling spotify on desktop and ...

344 Views

0 replies

1 likes

Windows
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URGENT - Two devices, with wifi but no internet

Is this possible?I would like to use my phone (samsung galaxy 6s edge +) to control my offline playlist on my laptop (MSI Apache 790) with no internet service; however, I do have a wifi connection for my local area that I use to print to, transfer fi...

Newbie

Is this possible? I would like to use my phone (samsung galaxy 6s edge +) to control my offline playlist on my laptop (MSI Apache 790) with no internet service; however, I do have a wifi connection ...

353 Views

0 replies

0 likes

Windows
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Local Files dont sync anymore

Hi!Even tho i already have the folder where the files are added into the source list, new files won't appear anymore, even with new sources no new songs appear.. im using the latest version, this has been happening for quite a few prior versions..tha...

Regular

Hi! Even tho i already have the folder where the files are added into the source list, new files won't appear anymore, even with new sources no new songs appear.. im using the latest version, this h...

354 Views

0 replies

0 likes

Windows
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Media Keys do not function when Spotify is not in Focus (App & Program)

This just happened Last night at some point to me...The Media Keys on my keyboard (Razr BlackWidow 2014 Ultimate Edition) will not function when Spotify is not in focus (which is really annoying for a StarCraft Player as you can imagine) Now, Ive don...

Casual Listener

This just happened Last night at some point to me... The Media Keys on my keyboard (Razr BlackWidow 2014 Ultimate Edition) will not function when Spotify is not in focus (which is really annoying ...

mstaessen

Newbie

1243 Views

1 replies

1 likes

Windows
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I do not seem to be able to delete one song

Hi all,I have a small but very annoying problem. I recently started using Spotify again, with a family premium account. I downloaded Spotify many years ago for the first time, and apparantly added some songs. However, one of those songs seems to be i...

Newbie

Hi all, I have a small but very annoying problem. I recently started using Spotify again, with a family premium account. I downloaded Spotify many years ago for the first time, and apparantly added ...

316 Views

0 replies

0 likes

Windows
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Most popular cities section in "About tab" removed with current version?

With the previous versions of Spotify there was a section within the "About" tab on the artists page where you could see, in which cities the artist is popular. This obviously has been removed with 1.0.58.566.gdbf8628b Anyone can confirm?

Roadie

With the previous versions of Spotify there was a section within the "About" tab on the artists page where you could see, in which cities the artist is popular.   This obviously has been remov...

TaylorH1996

Newbie

1543 Views

2 replies

5 likes

Windows
  • 1543 Views
  • 2 replies
  • 5 likes