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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83790 Views

40 replies

68 likes

  • 83790 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

794657 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23678 Views

25 replies

7 likes

  • 23678 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3052 Views

0 replies

4 likes

  • 3052 Views
  • 0 replies
  • 4 likes

Cuelgue del equipo con Windows 10

Cada vez es más habitual que se me cuelgue el PC cuando solo está funcionando Spotify. ¿Se puede saber como solucionarlo? ¿O simplemente suspendo mi suscripción?

Casual Listener

Cada vez es más habitual que se me cuelgue el PC cuando solo está funcionando Spotify. ¿Se puede saber como solucionarlo? ¿O simplemente suspendo mi suscripción?

356 Views

0 replies

0 likes

Windows
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Solved!! Sometimes I can't pick a specific song in free spotify ON MY PC. Why?

Is this just a bug or a feature? I can't find a good list of what I am and am not supposed to be able to do on free vs. premium. Anyway, earlier today on the free version it seemed like all the ads stopped for a bit (not because of anything I did, at...

Newbie

Is this just a bug or a feature? I can't find a good list of what I am and am not supposed to be able to do on free vs. premium.   Anyway, earlier today on the free version it seemed like all ...

Sebasty

Community Legend

745 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Prevent duplicates when liking from radio

In my "Liked from Radio" playlist there are some duplicates. Apparently when I thumb-up a song it is added even if already present (perhaps liked from another radio?).Please note that it's the SAME song (identical song link), not two different versio...

Regular

In my "Liked from Radio" playlist there are some duplicates. Apparently when I thumb-up a song it is added even if already present (perhaps liked from another radio?). Please note that it's the SAME...

336 Views

0 replies

1 likes

Windows
  • 336 Views
  • 0 replies
  • 1 likes

Volume is too quiet

My volume seems too quiet, i have moved the volume slider to 40% but the sound thats coming out is only half of that. Any solutions?

Newbie

My volume seems too quiet, i have moved the volume slider to 40% but the sound thats coming out is only half of that. Any solutions?

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Reinstall Spotify after changing user folder name

My user account name and folder name was changed, so now when I try to uninstall spotify, I get "Windows cannot find "C:\Users\\AppData\Roaming\Spotify\Spotify.exe". Make sure you've typed the name correctly, then try again. Will just deleting the fo...

Newbie

My user account name and folder name was changed, so now when I try to uninstall spotify, I get "Windows cannot find "C:\Users\<Old User Name>\AppData\Roaming\Spotify\Spotify.exe". Make sure yo...

286 Views

0 replies

0 likes

  • 286 Views
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Change playlist recommendations from German back to English

I moved from the UK to Switzerland and have changed my account details and payment to my Swiss account. Now when I go to 'Browse', all the playlists that come up are either in German or contain German language songs (and I have no idea what they are ...

Casual Listener

I moved from the UK to Switzerland and have changed my account details and payment to my Swiss account.    Now when I go to 'Browse', all the playlists that come up are either in German o...

dyplodocus

Casual Listener

504 Views

1 replies

0 likes

Windows
  • 504 Views
  • 1 replies
  • 0 likes

Solved!! Local files

Hi,I'm currently having some issues with the local files in my desktop version of spotify (Windows). It happens that I had to change the folders in which the songs where, so I made a new connection to the folder in the settings to import the songs. B...

Newbie

Hi, I'm currently having some issues with the local files in my desktop version of spotify (Windows). It happens that I had to change the folders in which the songs where, so I made a new connection...

Sebasty

Community Legend

3541 Views

1 replies

0 likes

  • 3541 Views
  • 1 replies
  • 0 likes

Spotify Premium

Premium users should be allowed many more features than free users. Who else agrees? Also what is up with the wifi connection problem I cannot listen to to Spotify at school anymore and im sure that it is not blocked.

Gig Goer

Premium users should be allowed many more features than free users. Who else agrees? Also what is up with the wifi connection problem I cannot listen to to Spotify at school anymore and im sure that ...

497 Views

0 replies

0 likes

Windows
  • 497 Views
  • 0 replies
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How to manage my Local Files

Hello,I don´t like that Spotify has automatically copied all my local files to the Spotify / my library !! ( I didn’t use Spotify for quite a while and with opening it started to copy everything)I found out now that I can enable this by changing the ...

Casual Listener

Hello, I don´t like that Spotify has automatically copied all my local files to the Spotify / my library !!  ( I didn’t use Spotify for quite a while and with opening it started to copy everyt...

user-removed

Not applicable

1060 Views

1 replies

0 likes

Windows
  • 1060 Views
  • 1 replies
  • 0 likes

downloaded my playlist onto my computer but it's all seperate files with weird numbering

I'm on the 7 day free trial premium thing and just downloaded my playlist to my computer but when I check it out, they're all in seperate files and all numbers no song names or anything, like the screen shot below.is there anyway to fix it or can it ...

Newbie

I'm on the 7 day free trial premium thing and just downloaded my playlist to my computer but when I check it out, they're all in seperate files and all numbers no song names or anything, like the scr...

RiseFall123

Casual Listener

520 Views

2 replies

0 likes

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  • 2 replies
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[PC APP] Offline storage folder

Hi,here I am trying to change the folder "offline music" in my W10 app.I try it correctly and it also make subfolders in the "new" folder that I choose, but, after the reboot of Spotify app... it backs to the former folder (%appdata%\Local\etc.)!!! H...

Casual Listener

Hi, here I am trying to change the folder "offline music" in my W10 app. I try it correctly and it also make subfolders in the "new" folder that I choose, but, after the reboot of Spotify app... it...

479 Views

0 replies

0 likes

Windows
  • 479 Views
  • 0 replies
  • 0 likes

Album art/covert art doesn't display in browse/discover mode when behind HTTPS proxy

Hi, When browsing behind a HTTPS proxy, the album/cover art doesn't appear, but when clicking into an album/playlist for example, it then shows. Why doesn't it show when browsing? Not showing in browse/discover mode etc Showing after clicking into it...

Newbie

Hi,   When browsing behind a HTTPS proxy, the album/cover art doesn't appear, but when clicking into an album/playlist for example, it then shows. Why doesn't it show when browsing?   N...

squelch84

Newbie

1585 Views

4 replies

2 likes

Windows
  • 1585 Views
  • 4 replies
  • 2 likes

The shuffle function - problems, imrpovements, suggestions

I love spotify. My only problem is the shuffle function. It's not REALLY random.If you haven't noticed this, you're probably new to Spotify.Current issues with the shuffle function: - When I restart my computer, the same queue restores from a certain...

Regular

I love spotify. My only problem is the shuffle function. It's not REALLY random. If you haven't noticed this, you're probably new to Spotify. Current issues with the shuffle function:  - When...

rednblu

Roadie

1422 Views

3 replies

3 likes

Windows
  • 1422 Views
  • 3 replies
  • 3 likes

How do I get Spotify to play in 5.1 Audio?

I bought new 5.1 speakers for my system which is Genius GX SW-G5.1 and I bought a sound card Creative Blaster Audigy Fx 5.1 but I can't get Spotify to play in 5.1. It is setup correctly and I have configured it in windows and all the speakers work an...

Newbie

I bought new 5.1 speakers for my system which is Genius GX SW-G5.1 and I bought a sound card Creative Blaster Audigy Fx 5.1 but I can't get Spotify to play in 5.1. It is setup correctly and I ha...

stefkicks

Newbie

102743 Views

7 replies

4 likes

  • 102743 Views
  • 7 replies
  • 4 likes

Scroll bar in the way when moving mouse cursor to subfolder

I attached a video clip to show what this "bug" looks like. The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll bar will be in the way between the list and the subfolder popup and whe...

Newbie

I attached a video clip to show what this "bug" looks like.   The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll b...

428 Views

0 replies

0 likes

Windows
  • 428 Views
  • 0 replies
  • 0 likes

Search results decreases or lessen when using the sorting options

So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the results it actually removes some of them. In my case its a lot of t...

Newbie

So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the result...

316 Views

0 replies

0 likes

Windows
  • 316 Views
  • 0 replies
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Spotify Changing the Artist in My Local Files

So I've purchased Beyonce's Lemonade and I've burned it onto my computer, put it into my local files so that way I can add the songs to other playlists while on mobile. Everything is working how it should but two of the song's information is wrong in...

Newbie

So I've purchased Beyonce's Lemonade and I've burned it onto my computer, put it into my local files so that way I can add the songs to other playlists while on mobile. Everything is working how it s...

pimmink

Newbie

647 Views

1 replies

0 likes

Windows
  • 647 Views
  • 1 replies
  • 0 likes

Solved!! rearrange order of tracks in a playlist

I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganized by that label. I can no longer drag tracks into ...

Regular

I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganiz...

Le_Zissou

Regular

59591 Views

30 replies

10 likes

  • 59591 Views
  • 30 replies
  • 10 likes

How can I delete the following error?

The message above translates to "This song is not available. If you have the file in the computer you can import it."I have music downloads in a portable hard drive, and I once decided to import it to Spotify, but now I've lost the hard drive and the...

Newbie

The message above translates to "This song is not available. If you have the file in the computer you can import it." I have music downloads in a portable hard drive, and I once decided to import it...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

LCD soundsystem displays "can't play the current song" for radio stations

this has been driving me nuts the last few months. i haven't noticed it in the android app.. every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, the song stops at the beginning and the blue banner up top says "c...

Casual Listener

this has been driving me nuts the last few months.  i haven't noticed it in the android app..   every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, th...

381 Views

0 replies

0 likes

Windows
  • 381 Views
  • 0 replies
  • 0 likes