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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80787 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773826 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17410 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2765 Views

0 replies

4 likes

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  • 0 replies
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Volume is too quiet

My volume seems too quiet, i have moved the volume slider to 40% but the sound thats coming out is only half of that. Any solutions?

Newbie

My volume seems too quiet, i have moved the volume slider to 40% but the sound thats coming out is only half of that. Any solutions?

311 Views

0 replies

0 likes

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Reinstall Spotify after changing user folder name

My user account name and folder name was changed, so now when I try to uninstall spotify, I get "Windows cannot find "C:\Users\\AppData\Roaming\Spotify\Spotify.exe". Make sure you've typed the name correctly, then try again. Will just deleting the fo...

Newbie

My user account name and folder name was changed, so now when I try to uninstall spotify, I get "Windows cannot find "C:\Users\<Old User Name>\AppData\Roaming\Spotify\Spotify.exe". Make sure yo...

281 Views

0 replies

0 likes

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Change playlist recommendations from German back to English

I moved from the UK to Switzerland and have changed my account details and payment to my Swiss account. Now when I go to 'Browse', all the playlists that come up are either in German or contain German language songs (and I have no idea what they are ...

Casual Listener

I moved from the UK to Switzerland and have changed my account details and payment to my Swiss account.    Now when I go to 'Browse', all the playlists that come up are either in German o...

dyplodocus

Casual Listener

497 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! Local files

Hi,I'm currently having some issues with the local files in my desktop version of spotify (Windows). It happens that I had to change the folders in which the songs where, so I made a new connection to the folder in the settings to import the songs. B...

Newbie

Hi, I'm currently having some issues with the local files in my desktop version of spotify (Windows). It happens that I had to change the folders in which the songs where, so I made a new connection...

Sebasty

Community Legend

3495 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium

Premium users should be allowed many more features than free users. Who else agrees? Also what is up with the wifi connection problem I cannot listen to to Spotify at school anymore and im sure that it is not blocked.

Gig Goer

Premium users should be allowed many more features than free users. Who else agrees? Also what is up with the wifi connection problem I cannot listen to to Spotify at school anymore and im sure that ...

492 Views

0 replies

0 likes

Windows
  • 492 Views
  • 0 replies
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How to manage my Local Files

Hello,I don´t like that Spotify has automatically copied all my local files to the Spotify / my library !! ( I didn’t use Spotify for quite a while and with opening it started to copy everything)I found out now that I can enable this by changing the ...

Casual Listener

Hello, I don´t like that Spotify has automatically copied all my local files to the Spotify / my library !!  ( I didn’t use Spotify for quite a while and with opening it started to copy everyt...

user-removed

Not applicable

1053 Views

1 replies

0 likes

Windows
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  • 1 replies
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downloaded my playlist onto my computer but it's all seperate files with weird numbering

I'm on the 7 day free trial premium thing and just downloaded my playlist to my computer but when I check it out, they're all in seperate files and all numbers no song names or anything, like the screen shot below.is there anyway to fix it or can it ...

Newbie

I'm on the 7 day free trial premium thing and just downloaded my playlist to my computer but when I check it out, they're all in seperate files and all numbers no song names or anything, like the scr...

RiseFall123

Casual Listener

518 Views

2 replies

0 likes

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[PC APP] Offline storage folder

Hi,here I am trying to change the folder "offline music" in my W10 app.I try it correctly and it also make subfolders in the "new" folder that I choose, but, after the reboot of Spotify app... it backs to the former folder (%appdata%\Local\etc.)!!! H...

Casual Listener

Hi, here I am trying to change the folder "offline music" in my W10 app. I try it correctly and it also make subfolders in the "new" folder that I choose, but, after the reboot of Spotify app... it...

474 Views

0 replies

0 likes

Windows
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Album art/covert art doesn't display in browse/discover mode when behind HTTPS proxy

Hi, When browsing behind a HTTPS proxy, the album/cover art doesn't appear, but when clicking into an album/playlist for example, it then shows. Why doesn't it show when browsing? Not showing in browse/discover mode etc Showing after clicking into it...

Newbie

Hi,   When browsing behind a HTTPS proxy, the album/cover art doesn't appear, but when clicking into an album/playlist for example, it then shows. Why doesn't it show when browsing?   N...

squelch84

Newbie

1557 Views

4 replies

2 likes

Windows
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  • 4 replies
  • 2 likes

The shuffle function - problems, imrpovements, suggestions

I love spotify. My only problem is the shuffle function. It's not REALLY random.If you haven't noticed this, you're probably new to Spotify.Current issues with the shuffle function: - When I restart my computer, the same queue restores from a certain...

Regular

I love spotify. My only problem is the shuffle function. It's not REALLY random. If you haven't noticed this, you're probably new to Spotify. Current issues with the shuffle function:  - When...

rednblu

Roadie

1403 Views

3 replies

3 likes

Windows
  • 1403 Views
  • 3 replies
  • 3 likes

How do I get Spotify to play in 5.1 Audio?

I bought new 5.1 speakers for my system which is Genius GX SW-G5.1 and I bought a sound card Creative Blaster Audigy Fx 5.1 but I can't get Spotify to play in 5.1. It is setup correctly and I have configured it in windows and all the speakers work an...

Newbie

I bought new 5.1 speakers for my system which is Genius GX SW-G5.1 and I bought a sound card Creative Blaster Audigy Fx 5.1 but I can't get Spotify to play in 5.1. It is setup correctly and I ha...

stefkicks

Newbie

102105 Views

7 replies

4 likes

  • 102105 Views
  • 7 replies
  • 4 likes

Scroll bar in the way when moving mouse cursor to subfolder

I attached a video clip to show what this "bug" looks like. The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll bar will be in the way between the list and the subfolder popup and whe...

Newbie

I attached a video clip to show what this "bug" looks like.   The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll b...

424 Views

0 replies

0 likes

Windows
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Search results decreases or lessen when using the sorting options

So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the results it actually removes some of them. In my case its a lot of t...

Newbie

So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the result...

309 Views

0 replies

0 likes

Windows
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Spotify Changing the Artist in My Local Files

So I've purchased Beyonce's Lemonade and I've burned it onto my computer, put it into my local files so that way I can add the songs to other playlists while on mobile. Everything is working how it should but two of the song's information is wrong in...

Newbie

So I've purchased Beyonce's Lemonade and I've burned it onto my computer, put it into my local files so that way I can add the songs to other playlists while on mobile. Everything is working how it s...

pimmink

Newbie

637 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! rearrange order of tracks in a playlist

I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganized by that label. I can no longer drag tracks into ...

Regular

I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganiz...

Le_Zissou

Regular

59457 Views

30 replies

10 likes

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  • 30 replies
  • 10 likes

How can I delete the following error?

The message above translates to "This song is not available. If you have the file in the computer you can import it."I have music downloads in a portable hard drive, and I once decided to import it to Spotify, but now I've lost the hard drive and the...

Newbie

The message above translates to "This song is not available. If you have the file in the computer you can import it." I have music downloads in a portable hard drive, and I once decided to import it...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
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LCD soundsystem displays "can't play the current song" for radio stations

this has been driving me nuts the last few months. i haven't noticed it in the android app.. every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, the song stops at the beginning and the blue banner up top says "c...

Casual Listener

this has been driving me nuts the last few months.  i haven't noticed it in the android app..   every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, th...

376 Views

0 replies

0 likes

Windows
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Desktop app is bugged out, can't uninstall

Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead. If I try to play any specific song, I get "This song is not available. If you have the file on your computer you can import it". If ...

Newbie

Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead.  If I try to play any specific song, I get "This song is not available. If y...

312 Views

0 replies

0 likes

Windows
  • 312 Views
  • 0 replies
  • 0 likes

Discover weekly and release radar lists haven't been updated since a year ago

Hi, My Discover weekly and release radar playlists haven't been updated since 2016-07-11. I'm using Spotify premium on Windows 10. any suggestions?

Newbie

Hi,  My Discover weekly and release radar playlists haven't been updated since 2016-07-11.   I'm using Spotify premium on Windows 10.  any suggestions?     

274 Views

0 replies

0 likes

Windows
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desktop app updates

can anybody tell me what the desktop app updates mean I have updated them a few updates but I don't know what changed does it mean new music being updated or added or what

Roadie

can anybody tell me what the desktop app updates mean I have updated them a few updates but I don't know what changed does it mean new music being updated or added or what

Maxim

Spotify Star

775 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes