Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

emptywalls13

Casual Listener

9480 Views

95 replies

43 likes

  • 9480 Views
  • 95 replies
  • 43 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

843 Views

12 replies

1 likes

Possible Bug
  • 843 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2014 Views

34 replies

2 likes

  • 2014 Views
  • 34 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8357 Views

0 replies

4 likes

  • 8357 Views
  • 0 replies
  • 4 likes

Unable to listen to any Eminem songs on Windows and Android

This is a really weird issue. For some reason, I'm unable to listen to any song by Eminem. On Windows, it says "This song is not available. If you have the file on your computer you can import it." On Android, trying to play any Eminem song will imme...

Casual Listener

This is a really weird issue. For some reason, I'm unable to listen to any song by Eminem. On Windows, it says "This song is not available. If you have the file on your computer you can import it." O...

Sebasty

Community Legend

932 Views

2 replies

0 likes

Web Player
Windows
  • 932 Views
  • 2 replies
  • 0 likes

No puedo reproducir ninguna canción de Imagine Dragons

Precisamente, desde el programa o aplicación de W10 no me es posible reproducir ninguna canción de Imagine Dragons, pero desde Spotify Web sí; espero haya una solución a esto.

Newbie

Precisamente, desde el programa o aplicación de W10 no me es posible reproducir ninguna canción de Imagine Dragons, pero desde Spotify Web sí; espero haya una solución a esto.

502 Views

0 replies

0 likes

Windows
  • 502 Views
  • 0 replies
  • 0 likes

This song is not available. RECURRING PROBLEM on desktop

I am only experiencing this on windows desktop and it's maddening. i'm a premium subscriber. yet when i try to play certain artists: katy perry, maroon 5, the killers: it's says 'this song is not available'. it works fine on my iphone app. can someon...

Casual Listener

I am only experiencing this on windows desktop and it's maddening.  i'm a premium subscriber. yet when i try to play certain artists: katy perry, maroon 5, the killers: it's says 'this song is ...

JiMy360

Music Fan

464 Views

1 replies

1 likes

Windows
  • 464 Views
  • 1 replies
  • 1 likes

Sharing problems

I've been having some problems to share stuff on Spotify. I select the song I want to share with a friend then I type a message and it says "shred successfully". But it doesn't share ! My friends don't get my sharesIt's totally okay to share to faceb...

Casual Listener

I've been having some problems to share stuff on Spotify. I select the song I want to share with a friend then I type a message and it says "shred successfully". But it doesn't share ! My friends don...

wuhampisen

Casual Listener

959 Views

4 replies

0 likes

  • 959 Views
  • 4 replies
  • 0 likes

Desktop won't play

When I click on ANY song it says "This song is not available. If you have the file on your computer you can import it." It will play on my phone but not the computer. I tried switching from the phone to the computer and it just stops playing on the c...

Casual Listener

When I click on ANY song it says "This song is not available. If you have the file on your computer you can import it." It will play on my phone but not the computer. I tried switching from the phone...

Atten

Casual Listener

884 Views

5 replies

1 likes

Web Player
Windows
  • 884 Views
  • 5 replies
  • 1 likes

New updates disconnect LastFM sometimes

This is seriously messed up. Why the **bleep** do some Spotify updates disconnect the Last.FM connection and set the HQ streaming 'off' again?Is it really **bleep**ing mandatory to start checking settings after every update now?

Regular

This is seriously messed up. Why the **bleep** do some Spotify updates disconnect the Last.FM connection and set the HQ streaming 'off' again? Is it really **bleep**ing mandatory to start checking...

385 Views

0 replies

0 likes

Windows
  • 385 Views
  • 0 replies
  • 0 likes

Windows desktop app

I used to be able to use the windows desktop app until about 3 months ago. Every time I open the app the busy arrow spins and just makes a loud honking noise. I have in installed and reinstalled and still the same. Need help to get it to work again.

Newbie

I used to be able to use the windows desktop app until about 3 months ago. Every time I open the app the busy arrow spins and just makes a loud honking noise. I have in installed and reinstalled and ...

338 Views

0 replies

0 likes

Windows
  • 338 Views
  • 0 replies
  • 0 likes

Solved!! I can't play the song and it is grayed out

Hello everyone,I'm from Turkey. A friend recommended the song for me and I listened it on YouTube. It is amazing so I tried to find on Spotify. But I couldn't find the same YouTube version of it. I searched on Google and found it, tried to play it. N...

Newbie

Hello everyone, I'm from Turkey. A friend recommended the song for me and I listened it on YouTube. It is amazing so I tried to find on Spotify. But I couldn't find the same YouTube version of it. I...

Sebasty

Community Legend

1109 Views

1 replies

0 likes

Windows
  • 1109 Views
  • 1 replies
  • 0 likes

Music stops after 8 secons

Hi I re-launched my desktop player after the notification bar said there was an update and it only plays music for 8 secons and then stops. I press play and it continues but then stops again afer 8 secons. I've restarted my PC and it's still doing it...

Visitor

Hi I re-launched my desktop player after the notification bar said there was an update and it only plays music for 8 secons and then stops.  I press play and it continues but then stops again ...

BartdeVries

Newbie

920 Views

3 replies

0 likes

Windows
  • 920 Views
  • 3 replies
  • 0 likes

Solved!! Recover Accidentally Deleted Playlist

I accidentally deleted my playlist "Playlist 1". Is there any way to get it back? Thank you! Joao Rocha

Casual Listener

I accidentally deleted my playlist "Playlist 1". Is there any way to get it back? Thank you! Joao Rocha

Mikalito_a

Newbie

90877 Views

37 replies

6 likes

Windows
  • 90877 Views
  • 37 replies
  • 6 likes

I cannot play a SINGLE song on Spotify PC and I've tried everything.

Every time I try to play a song i just get "This song is not available. If you have the file on your computer you can import it. I've deleted localfiles.bnk, and it still didn't work. I've reinstalled Spotify 3 times, and it still hasn't worked. I've...

Casual Listener

Every time I try to play a song i just get "This song is not available. If you have the file on your computer you can import it.   I've deleted localfiles.bnk, and it still didn't work. I've r...

324 Views

0 replies

0 likes

Windows
  • 324 Views
  • 0 replies
  • 0 likes

Solved!! Not Playing certain songs.

Hey, So I know that there are song that lisences will change and mean that potentially i cannot play them, but i seem to be having a different problem. There seems to be a large amount of songs that are not appearing greyed out on my spotify but when...

Casual Listener

Hey,   So I know that there are song that lisences will change and mean that potentially i cannot play them, but i seem to be having a different problem.   There seems to be a large amo...

otirbnaej

Regular

1107 Views

4 replies

2 likes

Windows
  • 1107 Views
  • 4 replies
  • 2 likes

I can't listen to Kasabian songs on my PC

Good morning,I have a problem on listening to Kasabian songs on Spotify on my PC.I can listen to all artists without problems, but when I click to a Kasabian song it appears a message that say it's not available.I tried to listen to them on the artis...

Newbie

Good morning, I have a problem on listening to Kasabian songs on Spotify on my PC. I can listen to all artists without problems, but when I click to a Kasabian song it appears a message that say it...

Sebasty

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Radio bug: plays totally unrelated artists

So, this started happening a few days ago. I have a radio that played ambient and now it mixes the songs with jazz, indian hip hop, southern music, etc. This is happening in all my radios and all my devices.It's similar to what happened a year ago.

Casual Listener

So, this started happening a few days ago. I have a radio that played ambient and now it mixes the songs with jazz, indian hip hop, southern music, etc. This is happening in all my radios and all my ...

canokarako

Regular

940 Views

2 replies

2 likes

Windows
  • 940 Views
  • 2 replies
  • 2 likes

Spotify storing media keys

Whenever I trigger the media key for 'next track' on my machine, Spotify just goes skip crazy. It typiclly skips 7 songs, but can and does skip more. Using the built-in 'next track' button works normally. Version: 1.0.65.320.gac7a8e02 edit: I've trie...

Casual Listener

Whenever I trigger the media key for 'next track' on my machine, Spotify just goes skip crazy. It typiclly skips 7 songs, but can and does skip more.   Using the built-in 'next track' button w...

DJTon3

Casual Listener

708 Views

1 replies

1 likes

Windows
  • 708 Views
  • 1 replies
  • 1 likes

Spotify Player won't work on any browser

Hello all, Spotify Player stopped working for me on all browsers: Chrome, Edge, Internet Explorer, etc. I tried cleaning out the cache / cookies and restarting my computer, but none of these seem to work. I generally use only my laptop, though I thin...

Casual Listener

Hello all,   Spotify Player stopped working for me on all browsers: Chrome, Edge, Internet Explorer, etc. I tried cleaning out the cache / cookies and restarting my computer, but none of these...

chiufucius

Music Fan

1323 Views

1 replies

0 likes

Windows
  • 1323 Views
  • 1 replies
  • 0 likes

Spotify can't resume playing music after reconnecting Bluetooth Headphones - Windows 7

I use bluetooth headphones with my Windows 7 Dell Laptop. If I turn my headphones off while Spotify is playing music, Spotify is unable to recommence playing music when I reconnect the headphones. I have to restart Spotify before I can get it to play...

Regular

I use bluetooth headphones with my Windows 7 Dell Laptop.   If I turn my headphones off while Spotify is playing music, Spotify is unable to recommence playing music when I reconnect the hea...

Smaktat

Casual Listener

3937 Views

9 replies

11 likes

Windows
  • 3937 Views
  • 9 replies
  • 11 likes

Solved!! Translation [PL] Incorrect translation

Hi, I think there is a issue with polish translation on someone profile tab. Actually there is "Obserwujesz" but it should "Obserwuje" - look at screen in attachment.

Newbie

Hi,  I think there is a issue with polish translation on someone profile tab. Actually there is "Obserwujesz" but it should "Obserwuje" - look at screen in attachment.

Maxim

Spotify Star

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Spotify "discover weekly" playlist doesn't update without closing and reopening spotify.

Playlist doesn't update if I don't restart spotify.Proof of me closing spotify and reopening discover weekly tab. http://recordit.co/paBAWqaur4 This is what i've been doing weeks already. Getting little annoyed to start work week with closing spotify...

Music Fan

Playlist doesn't update if I don't restart spotify. Proof of me closing spotify and reopening discover weekly tab. http://recordit.co/paBAWqaur4   This is what i've been doing weeks already. ...

SirScrambly

Regular

1258 Views

6 replies

2 likes

Windows
  • 1258 Views
  • 6 replies
  • 2 likes

Arrêt de spotify quand l'écran se met en veille

Bonsoir, J'ai un ordinateur hybrique Asus T100 et j'utilise Spotify fréquemment et aimerai savoir pourquoi quand l'écran de mon PC se met en veille la musique de Spotify s'arrête... S'il y a une solution pourriez vous me la donner ce n'est pas pratiq...

Newbie

Bonsoir,   J'ai un ordinateur hybrique Asus T100 et j'utilise Spotify fréquemment et aimerai savoir pourquoi quand l'écran de mon PC se met en veille la musique de Spotify s'arrête... &nbs...

KaméLéo

Newbie

41758 Views

7 replies

1 likes

  • 41758 Views
  • 7 replies
  • 1 likes