Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133633 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133633 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50443 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50443 Views
  • 0 replies
  • 32 likes

Songs on playlist automatically switched out for live versions.

Why are some of the songs on my playlists automatically switched out for live versions of the song? The album edition, that I chose for my playlist, is still available to listen to and it's possible to add it to my playlists again aswell. Why would i...

  • Newbie
  • Why are some of the songs on my playlists automatically switched out for live versions of the song? The album edition, that I chose for my playlist, is still available to listen to and it's po...
  • Peter__
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Windows
  • 169 Views
  • 1 replies
  • 0 likes

Problems with Messages

I have an HP Windows 8 laptop and a Spotify Premium account. My friend and I have been sending songs back and forth for about a year using Private Messaging, but recently the songs he sends me still have "You haven't played this yet" under them even ...

  • Casual Listener
  • I have an HP Windows 8 laptop and a Spotify Premium account. My friend and I have been sending songs back and forth for about a year using Private Messaging, but recently the songs he sends me st...
  • kbrooksc
  • Community Legend
  • 191 Views
  • 3 replies
  • 0 likes
  • Windows
  • 191 Views
  • 3 replies
  • 0 likes

Spotify has stopped working.Windows error. If I start it, deinstall or reinstall it.

So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message and it's gone. Deinstalling with the control panel r...

  • Regular
  • So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message a...
  • kbrooksc
  • Community Legend
  • 2667 Views
  • 7 replies
  • 0 likes
  • Windows
  • 2667 Views
  • 7 replies
  • 0 likes

spotify will not play songs anymore

All of a sudden the songs from my local files will not play even though they all used to play before. I tried reinstalling, and I tried the edit preference thing but it will not work. It says the files are unsupported now.

  • Regular
  • All of a sudden the songs from my local files will not play even though they all used to play before. I tried reinstalling, and I tried the edit preference thing but it will not work. It says the fil...
  • Peter__
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Windows
  • 179 Views
  • 1 replies
  • 0 likes

[solved]spotify plays the next song instead of the selected one

It's in the title, I have this issue. I click on one song, and spotify plays the next one instead of the one I clicked on. And spotify also plays the first second of the song and then go back at 0min0sec and plays the complete song. I have the last v...

  • Casual Listener
  • It's in the title, I have this issue.  I click on one song, and spotify plays the next one instead of the one I clicked on. And spotify also plays the first second of the song and then go back...
  • Tchyyd
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • Windows
  • 228 Views
  • 2 replies
  • 0 likes

Related artist is the artist iself

Hi, I saw a strange thing on my own artist profile Dr. Sounds, the first related artist is Dr. Sounds iself.

  • Community Legend
  • Hi, I saw a strange thing on my own artist profile Dr. Sounds, the first related artist is Dr. Sounds iself.  
  • Peter__
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Linux
    Mac
    Windows
  • 261 Views
  • 1 replies
  • 0 likes

Friends not showing up in Following

I have a non-Facebook account and I follow a number of friends. I see their activity in my feed (on the right hand side), but when I go to Follow then they are not there. And when I go to Activity, it says: It feels lonely here.

  • Roadie
  • I have a non-Facebook account and I follow a number of friends. I see their activity in my feed (on the right hand side), but when I go to Follow then they are not there. And when I go to Activity, i...
  • Shubhs108
  • Regular
  • 795 Views
  • 3 replies
  • 0 likes
  • Windows
  • 795 Views
  • 3 replies
  • 0 likes

Radio stations have the exact same songs every time Spotify loads and radio station playback issues

Hello. Recently (in the last month or so) it appears that Spotify radio was changed so that you could see in the future of what radio was going to play whereas before you could only see what was played in the past. Since that change, all of my radio ...

  • Casual Listener
  • Hello. Recently (in the last month or so) it appears that Spotify radio was changed so that you could see in the future of what radio was going to play whereas before you could only see what was play...
  • Peter__
  • Community Legend
  • 333 Views
  • 1 replies
  • 2 likes
  • Windows
  • 333 Views
  • 1 replies
  • 2 likes

Reinstalling Spotify

In june, i was told to update spotify. I updated it, and it glitched out. I thought it was an installation issue. Uninstalled and attempted to reinstall and it wouldn't reinstall. I have tried all summer to reinstall. My laptop is a 64-bit. I have tr...

  • Newbie
  • In june, i was told to update spotify. I updated it, and it glitched out. I thought it was an installation issue. Uninstalled and attempted to reinstall and it wouldn't reinstall. I have tried al...
  • Peter__
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Windows
  • 146 Views
  • 1 replies
  • 0 likes

Error 802 every time a Rolling Rock Commercial Comes on

Every time a Rolling Rock Commercial comes on, it freezes up Spotify and I have to exit and re-open it to be able to listen to music. I'm really surprised that there is no "repport problem" button. This seems like a simple glitch that they should fix...

  • Newbie
  • Every time a Rolling Rock Commercial comes on, it freezes up Spotify and I have to exit and re-open it to be able to listen to music. I'm really surprised that there is no "repport problem" button. T...
  • ben63vw
  • Casual Listener
  • 465 Views
  • 4 replies
  • 4 likes
  • Windows
  • 465 Views
  • 4 replies
  • 4 likes

SpotifyHelper.exe CPU usage on Windows

I opened a ticket with Spotify support a couple of weeks back to troubleshoot the fact that the SpotifyHelper.exe processes seemed to be using constant CPU of around 8% to 10% no matter what I was doing in Spotify, even if I wasn't playing music. I p...

  • Casual Listener
  • I opened a ticket with Spotify support a couple of weeks back to troubleshoot the fact that the SpotifyHelper.exe processes seemed to be using constant CPU of around 8% to 10% no matter what I was do...
  • Tomcat
  • Newbie
  • 1641 Views
  • 8 replies
  • 2 likes
  • Windows
  • 1641 Views
  • 8 replies
  • 2 likes

Release Notes - Spotify for Desktop 0.9.12

What's new in this version (0.9.12) Moved Discover from the side menu into Browse Fictitious: All backend changes were done by Mr. Schrödinger, and they weren't. Important to note -

ReleaseNotesDesk.jpg
  • Community Manager
  • Community Manager
  •   What's new in this version (0.9.12)   Moved Discover from the side menu into Browse Fictitious: All backend changes were done by Mr. Schrödinger, and they weren't. ...
  • Goodman
  • Community Manager
  • 2574 Views
  • 17 replies
  • 3 likes
  • Mac
    Windows
  • 2574 Views
  • 17 replies
  • 3 likes

Playlist stuck on loading

Hi One of my playlists shows its name as just 'Loading...', with no songs inside. No amount of logging out/in helps Also, this issue is present in my Android app as well as the web player. Help!

  • Newbie
  • Hi One of my playlists shows its name as just 'Loading...', with no songs inside. No amount of logging out/in helps Also, this issue is present in my Android app as well as the web player. Help!
  • Peter__
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Windows
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! local files artist and album fields are greyed out and will not sync with iphone if in a playlist

when I add some local files the artist name and album name are greyed out. They are not protected files (I checked DRM). They play on the PC from local files or a playlist, but when I add them to a playlist and make them available offline, they do no...

  • Newbie
  • when I add some local files the artist name and album name are greyed out.  They are not protected files (I checked DRM).  They play on the PC from local files or a playlist, but when I add...
  • ryanknighton88
  • Casual Listener
  • 65871 Views
  • 41 replies
  • 3 likes
  • Windows
  • 65871 Views
  • 41 replies
  • 3 likes

Spotify radio doesn't remember likes/dislikes

I'm using Spotify radio almost everyday, and usually I do some likes, but I have no new songs in my playlist from February. What could it be? No matters if a like either from phone or pc app

  • Newbie
  • I'm using Spotify radio almost everyday, and usually I do some likes, but I have no new songs in my playlist from February.   What could it be?   No matters if a like either fr...
  • Peter__
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • Windows
  • 340 Views
  • 1 replies
  • 0 likes

Search is broken

It should be possible to search for querys that are not perfectly correct but, in a sense, still are. Example (in swedish): Search: "inatt jag drömde" -> top hit: "Partiet - Inatt jag drömde" (well ofc, this is a perfect match but with less than 100k...

  • Newbie
  • It should be possible to search for querys that are not perfectly correct but, in a sense, still are. Example (in swedish):   Search: "inatt jag drömde"   -> top hit: "Par...
  • 188 Views
  • 0 replies
  • 0 likes
  • Windows
  • 188 Views
  • 0 replies
  • 0 likes

Solved!! Where is Discover tab?

Hello, Today, when I've typed premium code, I've seen that "Discover" option disappeared. Why?

  • Newbie
  • Hello,    Today, when I've typed premium code, I've seen that "Discover" option disappeared.   Why?
  • dinomight
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Windows
  • 352 Views
  • 1 replies
  • 0 likes

Getting a 408 error even though I have the Canada code...

Hi everybody, I got my code to get Spotify in Canada about a month ago. I've been using it a lot and it's great. However just today, in my desktop spotify app it's showing a 408 (out of country) error. I just noticed on my profile it says I'm in the ...

  • Casual Listener
  • Hi everybody, I got my code to get Spotify in Canada about a month ago. I've been using it a lot and it's great. However just today, in my desktop spotify app it's showing a 408 (out of country) er...
  • montans_a
  • Casual Listener
  • 183 Views
  • 3 replies
  • 0 likes
  • Windows
  • 183 Views
  • 3 replies
  • 0 likes