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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136210 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136210 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52618 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52618 Views
  • 0 replies
  • 33 likes

Spotify App on Windows won't play any music unless I'm using on-board sound card

I've been waiting several versions to see if updates would fix the issue and it has not fixed it. Any other app or website is playing fine, including Deezer and Amazon Music. I am one step closer to abandoning Spotify once and for all. You're no long...

  • Casual Listener
  • I've been waiting several versions to see if updates would fix the issue and it has not fixed it. Any other app or website is playing fine, including Deezer and Amazon Music.   I am one s...
  • f4u92h89hgt5
  • Casual Listener
  • 484 Views
  • 1 replies
  • 3 likes
  • Windows
  • 484 Views
  • 1 replies
  • 3 likes

Windows 10 - Left corner song banner

I've seen hate towards this particular feature however I want a way to keep it up all the time, would this be possible?

  • Newbie
  • I've seen hate towards this particular feature however I want a way to keep it up all the time, would this be possible?
  • 246 Views
  • 0 replies
  • 1 likes
  • Windows
  • 246 Views
  • 0 replies
  • 1 likes

Unavailable song stuck in Your Music

I have this one song from an album that no longer exists stuck in my music library. It always comes back some time after deletion. Requesting for it's deletion, it's slowly driving me mad. Thank you.

  • Music Fan
  • I have this one song from an album that no longer exists stuck in my music library. It always comes back some time after deletion. Requesting for it's deletion, it's slowly driving me mad. Thank you.
  • 98 Views
  • 0 replies
  • 0 likes
  • Windows
  • 98 Views
  • 0 replies
  • 0 likes

Can't play some songs

Hi,Since we have had a family account on Spotify approximately 2 years ago, there are times when I can't play some songs on the desktop version of Spotify on my computer. The songs are not always the same. For example, "Blurry" from "Puddle of Mudd" ...

  • Newbie
  • Hi, Since we have had a family account on Spotify approximately 2 years ago, there are times when I can't play some songs on the desktop version of Spotify on my computer. The songs are not always t...
  • 102 Views
  • 0 replies
  • 0 likes
  • Windows
  • 102 Views
  • 0 replies
  • 0 likes

Spotify Won't Let Me Play a Local File

I am in the local part of the PC desktop client, and Spotify won't let me play this specific song. "This song is not available. If you have the file on your computer you can import it." ......... What. So, what is this? Spotify just doesn't want to p...

  • Casual Listener
  • I am in the local part of the PC desktop client, and Spotify won't let me play this specific song. "This song is not available. If you have the file on your computer you can import it." ......... Wha...
  • 166 Views
  • 0 replies
  • 0 likes
  • Windows
  • 166 Views
  • 0 replies
  • 0 likes

Missed Soundtrack

Hello,I have a Problem, why we dont have the new Soundtrack from Major Lazer (Christmas Trees) on Spotify? I like this song!

  • Visitor
  • Hello, I have a Problem, why we dont have the new Soundtrack from Major Lazer (Christmas Trees) on Spotify? I like this song!
  • Jacob
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • Windows
  • 121 Views
  • 1 replies
  • 0 likes

new device

afternoon all, Im on the primium . Ive got my songs play list duplicated on an i pad and phone but want to duplicate on my lap top. New lap topn. so Ive down loaded the app used my passord by my list does not show uop , only a fresh page to start aga...

  • Newbie
  • afternoon all,  Im on the  primium .  Ive got my songs  play list duplicated on an i pad and phone but want to duplicate on my lap top.  New lap topn. so Ive down loaded the ...
  • itu_
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • Windows
  • 122 Views
  • 1 replies
  • 0 likes

Solved!! Unable to open the Spotify Windows 10 Desktop Application

I don't know if anybody else if anybody else is having the same problem as me, but when I click on the Application icon it loads up, but it actually doesn't open. Is Spotify going under some maintenance, or is it updating??? Any help please???

  • Casual Listener
  • I don't know if anybody else if anybody else is having the same problem as me, but when I click on the Application icon it loads up, but it actually doesn't open. Is Spotify going under some maintena...
  • xxhatsunemikuxx
  • Casual Listener
  • 2041 Views
  • 2 replies
  • 0 likes
  • Windows
  • 2041 Views
  • 2 replies
  • 0 likes

unavoidable suggestion auto-play after playlist

Recently, suggested songs started playing on their own at the end of a playlist. I'm very picky with my music and I'm not interested in that, so I want to disable it but there doesn't seem to be a way to do that ?

  • Newbie
  • Recently, suggested songs started playing on their own at the end of a playlist. I'm very picky with my music and I'm not interested in that, so I want to disable it but there doesn't seem to be a wa...
  • ErikG
  • Roadie
  • 153 Views
  • 1 replies
  • 1 likes
  • Windows
  • 153 Views
  • 1 replies
  • 1 likes

Remove my username from the desktop client

I'm using the desktop client on a shared computer. I always disable/uncheck the "remember me" option whenever I log in, but even with the "remember me" option turned off, my username is still there whenever I open the desktop client. Is there any way...

  • Newbie
  • I'm using the desktop client on a shared computer. I always disable/uncheck the "remember me" option whenever I log in, but even with the "remember me" option turned off, my username is still there w...
  • 366 Views
  • 0 replies
  • 0 likes
  • Windows
  • 366 Views
  • 0 replies
  • 0 likes

Unintentionally highjacked my gf's Sonos system

Hi,earlier today while beeing locked in to my girlfiends wifi I played some music from my android phone to her sonos system.Now a few hours later I'm at the other side of town locked into my wifi. Sitting in front of my windows system at my place I s...

  • Casual Listener
  • Hi, earlier today while beeing locked in to my girlfiends wifi I played some music from my android phone to her sonos system. Now a few hours later I'm at the other side of town locked into my wifi...
  • 213 Views
  • 0 replies
  • 0 likes
  • Windows
  • 213 Views
  • 0 replies
  • 0 likes

Spotify Update Loop. Updates to older version.

Hey everyone, I'm new here and I have never needed to post because I always find a solution; however, I can't find one now. This problem is for Spotify for Windows 8.1 Here's the issue: I start Spotify (Win 8.1), it closes and says it's updating, it ...

  • Casual Listener
  • Hey everyone,   I'm new here and I have never needed to post because I always find a solution; however, I can't find one now.  This problem is for Spotify for Windows 8.1   Here's ...
  • Kibblez
  • Casual Listener
  • 584 Views
  • 3 replies
  • 0 likes
  • Windows
  • 584 Views
  • 3 replies
  • 0 likes

Undo dislike?

Is there a way to undo dislikes? The last post I see about it is a feature request from 2012 Sorry if it's a post seen often

  • Casual Listener
  • Is there a way to undo dislikes? The last post I see about it is a feature request from 2012   Sorry if it's a post seen often
  • spyroutgineer1
  • Casual Listener
  • 338 Views
  • 2 replies
  • 1 likes
  • 338 Views
  • 2 replies
  • 1 likes

can't get the home screen to look like it's supposed to om my desktop

I just signed up for premium. I am creating a playlist for the first time. I created the playlist, but when I search for a song, the name of the playlist disappears so I can't drag the song into the playlist. help!!!

  • Newbie
  • I just signed up for premium.  I am creating a playlist for the first time.  I created the playlist, but when I search for a song, the name of the playlist disappears so I can't drag the so...
  • 113 Views
  • 0 replies
  • 0 likes
  • Windows
  • 113 Views
  • 0 replies
  • 0 likes

Album by Burning Paper will not play

The album linked below will not play:https://open.spotify.com/album/2pVbII6Q1cDNvgVinyaDuhIt states "The song is unavailable."I have tried on several computers, any ideas?

  • Regular
  • The album linked below will not play: https://open.spotify.com/album/2pVbII6Q1cDNvgVinyaDuh It states "The song is unavailable." I have tried on several computers, any ideas?
  • 90 Views
  • 0 replies
  • 0 likes
  • Windows
  • 90 Views
  • 0 replies
  • 0 likes

I can not make public my playlist

i can not make public playlist

  • Casual Listener
  • i can not make public playlist
  • Hubo
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Windows
  • 143 Views
  • 1 replies
  • 0 likes

Won't download - Windows

I use Spotify Player for a while now and some issue still is bothering me. The list My Music won't download from itself for offline circumstances, because whenever my Wi-Fi isn't there, some tracks are unavailable and become blacked out (title). Is t...

  • Casual Listener
  • I use Spotify Player for a while now and some issue still is bothering me. The list My Music won't download from itself for offline circumstances, because whenever my Wi-Fi isn't there, some tracks a...
  • 83 Views
  • 0 replies
  • 0 likes
  • Windows
  • 83 Views
  • 0 replies
  • 0 likes

Solved!! It doesn't start after updating

My lap recently restarted to update some apps, including Spotify. When I open it, it only appears a black window with the toolbar above and seconds after it automatically close. I already restarted my lap again but didn't help.

  • Visitor
  • My lap recently restarted to update some apps, including Spotify. When I open it, it only appears a black window with the toolbar above and seconds after it automatically close. I already restarted m...
  • user-removed
  • Not applicable
  • 280 Views
  • 4 replies
  • 0 likes
  • Windows
  • 280 Views
  • 4 replies
  • 0 likes

Disconnecting screen stops spotify audio

Hello everyone, I have a setup with two windows PCs sharing one screen+keyboard+mouse. There is a physical KVM (keyboard/video/mouse) switch to switch between PCs. I experience the issue when I listen to spotify on PC1 and switch to PC2 the music sto...

  • Casual Listener
  • Hello everyone,   I have a setup with two windows PCs sharing one screen+keyboard+mouse. There is a physical KVM (keyboard/video/mouse) switch to switch between PCs.   I experience the ...
  • 176 Views
  • 0 replies
  • 0 likes
  • Windows
  • 176 Views
  • 0 replies
  • 0 likes

won't play and scrolls songs

I just updated to version 1.0.42.151.g19de0aa6 and now spotify won't play anything. When I select play it just scrolls songs non-stop. I also receive a banner at the top saying "This song is not available. If you have the file on your computer you ca...

  • Casual Listener
  • I just updated to version 1.0.42.151.g19de0aa6 and now spotify won't play anything. When I select play it just scrolls songs non-stop.    I also receive a banner at the top saying "T...
  • eastbournedavid
  • Casual Listener
  • 190 Views
  • 3 replies
  • 1 likes
  • Windows
  • 190 Views
  • 3 replies
  • 1 likes