Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81249 Views

40 replies

68 likes

  • 81249 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777269 Views

503 replies

64 likes

  • 777269 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18375 Views

19 replies

5 likes

  • 18375 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

  • 2807 Views
  • 0 replies
  • 4 likes

Delete songs without navigating to playlist?

On desktop, listening to all music and decide I want to delete one song... Is there an easy way to see what playlist it was in or a quick way to remove it from my Spotify music? I have been using Spotify for years so it is hard to navigate through th...

Music Fan

On desktop, listening to all music and decide I want to delete one song... Is there an easy way to see what playlist it was in or a quick way to remove it from my Spotify music?   I have been ...

JamieSmall

Music Fan

793 Views

2 replies

0 likes

Mac
Windows
  • 793 Views
  • 2 replies
  • 0 likes

Orden en mis Álbumes

hola, mes gustaria poner un poco de orden en los Albumes que me guardo.estaria bien poder ordenar por la fecha en la que añadi el album

Casual Listener

hola, mes gustaria poner un poco de orden en los Albumes que me guardo. estaria bien poder ordenar por la fecha en la que añadi el album

jjsanz

Casual Listener

667 Views

1 replies

0 likes

Mac
Windows
  • 667 Views
  • 1 replies
  • 0 likes

"Spotify has been paused because your account is being used somewhere else"

I keep getting the message: "Spotify has been paused because your account is being used somewhere else", even though I'm not using Spotify anywhere else. I have already clicked "log out of all devices" in the settings without any results. It is very ...

Newbie

I keep getting the message: "Spotify has been paused because your account is being used somewhere else", even though I'm not using Spotify anywhere else. I have already clicked "log out of all d...

blazelle

Newbie

2390 Views

4 replies

0 likes

Windows
  • 2390 Views
  • 4 replies
  • 0 likes

Solved!! Spotify app on Windows 7 only partially in English

Hi, How can I change my spotify player application on Windows 7 to be completely in English? I happen to live in the NL but I don't speak Dutch, so I want the application completely to be in English. Please see the attached screenshot for an example ...

Newbie

Hi,   How can I change my spotify player application on Windows 7 to be completely in English? I happen to live in the NL but I don't speak Dutch, so I want the application completely to ...

tany3450

Casual Listener

637 Views

2 replies

0 likes

  • 637 Views
  • 2 replies
  • 0 likes

Same playlist appears differently

Hello everyone! I have since the dawn of time worked on my playlist (currently 800+ songs) on my Spotify Free account. A while back, maybe a year or so, I got Spotify Premium on a new account. Because I hade such a large playlist I did not want to de...

Casual Listener

Hello everyone!   I have since the dawn of time worked on my playlist (currently 800+ songs) on my Spotify Free account. A while back, maybe a year or so, I got Spotify Premium on a new a...

270 Views

0 replies

0 likes

Windows
  • 270 Views
  • 0 replies
  • 0 likes

Spotify Desktop Black Screen

Hello,I have black screen problems in spotify for some time. The application emits a sound on my post as if a window is blocked.Steps to reproduce the issue:I have unstall and install the new versionI have disable firewall and antivirusI have run mal...

Newbie

Hello, I have black screen problems in spotify for some time. The application emits a sound on my post as if a window is blocked. Steps to reproduce the issue: I have unstall and install the ne...

408 Views

0 replies

1 likes

Windows
  • 408 Views
  • 0 replies
  • 1 likes

Spotify passa e pausa as músicas sozinho

Pago o spotify premium e não consigo mais usá-lo pois ele troca de música sozinho ou as pausa também. Troquei o aparelho celular mês passado e o problema persistiu, logo, o problema não é o aparelho.Irei cancelar minha assinatura pois estou pagando p...

Newbie

Pago o spotify premium e não consigo mais usá-lo pois ele troca de música sozinho ou as pausa também. Troquei o aparelho celular mês passado e o problema persistiu, logo, o problema não é o aparelho....

7394 Views

0 replies

20 likes

  • 7394 Views
  • 0 replies
  • 20 likes

Volume is lowered when pausing music using Spotify Connect

HiIm new to Spotify and Im just beginning to learn how to use it. Im one of those people who used Groove and got kicked over to Spotify I have a Beoplay A6 that supports Spotify Conncet. When I pause a song using my Windows 10 Spotify app, the volume...

Casual Listener

Hi Im new to Spotify and Im just beginning to learn how to use it. Im one of those people who used Groove and got kicked over to Spotify 🙂 I have a Beoplay A6 that supports Spotify Conncet. When I...

424 Views

0 replies

0 likes

Windows
  • 424 Views
  • 0 replies
  • 0 likes

Can't store preferences with the Windows 10 app after moving appdata/local

Hi, I've moved my user's AppData/local directory to another partition (D:) using Microsoft's "officially sanctioned procedure" (right-clicking on the directory, choosing the "Location" tab and moving it to a new location). This was ten days ago.I'm p...

Casual Listener

Hi,   I've moved my user's AppData/local directory to another partition (D:) using Microsoft's "officially sanctioned procedure" (right-clicking on the directory, choosing the "Location" tab a...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Local files on spotify not showing

I have spent the last few hours trying to figure out why some of my files on my computer are either not showing, have weird track names, random songs show up that i dont even have ect. I have tried every solution but none of them seemed to work. All ...

Newbie

I have spent the last few hours trying to figure out why some of my files on my computer are either not showing, have weird track names, random songs show up that i dont even have ect. I have tried e...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

BUG: discover page redrawing/flickering on show

The discover page ( i just upgraded to windows 10 not sure if that's why or a spotify client issue) When hiding and showing the window while discover page open: The window flickers / redraws / resizes the viewport. So everything disappears then reapp...

Visitor

The discover page ( i just upgraded to windows 10 not sure if that's why or a spotify client issue)   When hiding and showing the window while discover page open:   The window flickers ...

djde

Newbie

1135 Views

6 replies

1 likes

Windows
  • 1135 Views
  • 6 replies
  • 1 likes

Followed artist doesn't appear in sidebar playlist section

Hi. So far when I follow an artist they will appear to the left under PLAYLIST. But I am following this one artist and they do not appear there no matter what I do. I unfollow and then follow again, but they don't appear there even though it shows th...

Newbie

Hi. So far when I follow an artist they will appear to the left under PLAYLIST. But I am following this one artist and they do not appear there no  matter what I do. I unfollow and then follow a...

Swanny

Community Legend

425 Views

1 replies

0 likes

Windows
  • 425 Views
  • 1 replies
  • 0 likes

Friends Can't See My Activity

Hi everyone, My friends cant able the see my activity at sidebar. I looked from spotify my friend's computer to my account activity. I classified as "other friends" and there is no information about my last song etc. I opened the "share my activity a...

Casual Listener

Hi everyone,   My friends cant able the see my activity at sidebar. I looked from spotify my friend's computer to my account activity. I classified as "other friends" and there is no informati...

Swanny

Community Legend

1411 Views

1 replies

0 likes

  • 1411 Views
  • 1 replies
  • 0 likes

Just a empty black window (windows 7)

Since a few weeks back I have just got a black window when oen spotify. With menu (arkiv, edit and view). If hadware acc is on its just beebs constantly.I have checked the drivers and they are the newest.I tried start from command line.I tried the fu...

Newbie

Since a few weeks back I have just got a black window when oen spotify. With menu (arkiv, edit and view).  If hadware acc is on its just beebs constantly. I have checked the drivers and they a...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

Bluetooth connection fades away

Hi,Until two weeks ago Spotify worked fine on my Win10/64 laptop with my Sony personal audio soundsystem via bluetooth. The distance between laptop and the Sony system is about 4 meters.Right now I have to place my laptop straight next to the Sony sy...

Casual Listener

Hi, Until two weeks ago Spotify worked fine on my Win10/64 laptop with my Sony personal audio soundsystem via bluetooth. The distance between laptop and the Sony system is about 4 meters. Right now...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Selection of multiple tracks is cleared by clicking the scrollbar

A recent update to the Windows desktop application causes any current selection of tracks to be cleared by clicking the scroll bar. This is different from typical interface behavior for Windows interfaces, and it prevents me from selecting and moving...

Casual Listener

A recent update to the Windows desktop application causes any current selection of tracks to be cleared by clicking the scroll bar.   This is different from typical interface behavior for Wind...

322 Views

0 replies

0 likes

Windows
  • 322 Views
  • 0 replies
  • 0 likes

Playlist will not play correct song

Running Windows 7, and i have made a playlist that i listened to very often. However since the last update to Spotify whenever I want to play a song within the playlist it will play a completelly different song within the play list. So if i chose son...

Casual Listener

Running Windows 7, and i have made a playlist that i listened to very often. However since the last update to Spotify whenever I want to play a song within the playlist it will play a completelly dif...

PiccChicc

Newbie

688 Views

3 replies

4 likes

Windows
  • 688 Views
  • 3 replies
  • 4 likes

How do I get spotify to actually play similar songs?

Okay, I've been looking into this for a long time and I'm really starting to get frustrated at this point because I can't seem to figure out how to do this. I have it in the settings so after a song, it plays a similiar song next, right? But how on e...

Newbie

Okay, I've been looking into this for a long time and I'm really starting to get frustrated at this point because I can't seem to figure out how to do this. I have it in the settings so after a song,...

4934 Views

0 replies

0 likes

Windows
  • 4934 Views
  • 0 replies
  • 0 likes

Trouble with spotify installer. Doesn't open after install

Spotify doesn't open after install or uninstall when i install it from official offline or online installer. But does work with this different setup of spotify (which i don't want because i'm not used to it's look. it's very different, but works) so ...

Newbie

Spotify doesn't open after install or uninstall when i install it from official offline or online installer.   But does work with this different setup of spotify (which i don't want because i'...

1363 Views

0 replies

0 likes

Windows
  • 1363 Views
  • 0 replies
  • 0 likes

Unable to add playlist to artist profile

Hello, I've made a playlist on the PC app. When I try to add the playlist to my artist profile on the artists.spotify.com website, nothing shows up when I search for the playlist in the box where it says "Choose playlists you made on Spotify to featu...

Newbie

Hello,   I've made a playlist on the PC app. When I try to add the playlist to my artist profile on the artists.spotify.com website, nothing shows up when I search for the playlist in the box ...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes