Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
James335
Casual Listener
59193 Views
78 replies
27 likes

59193 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
rednblu
Roadie
82485 Views
278 replies
21 likes

82485 Views
278 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5764 Views
1 replies
6 likes

5764 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146160 Views
0 replies
26 likes
Mac
Windows

146160 Views
0 replies
26 likes

Local Files missing

Too often local files that are in my selected directory will be missing. Most of the time its one or two files. They are in the directory and when I turn off the source for the directory, and re-add it, the songs will show up but it happens for too o...

dante23x
Newbie
Too often local files that are in my selected directory will be missing. Most of the time its one or two files. They are in the directory and when I turn off the source for the directory, and re-add ...
2017-09-09 11:16:42 PM
231 Views
0 replies
0 likes
Windows

231 Views
0 replies
0 likes

Solved!! Most songs not playing in playlist.

I have a playlist with 839 songs in it made by myself, and I'm too frequently hearing the same songs and at that I'm not hearing some at all. any help?

fyyyreeee
Casual Listener
I have a playlist with 839 songs in it made by myself, and I'm too frequently hearing the same songs and at that I'm not hearing some at all. any help?
2017-09-09 8:39:28 PM
2017-09-09 9:48:52 PM
HastalaMason
Regular
422 Views
1 replies
0 likes
Windows

422 Views
1 replies
0 likes

Local file song recognisation

The song "All I Do" by Logic in my local files (because I downloaded the mixtape "Young Sinatra") has been auto-detected and linked to a song on an album called "Now That's Frat Rap, Vol 3". It seems this album though has only two songs which can be ...

JMDFry
Newbie
The song "All I Do" by Logic in my local files (because I downloaded the mixtape "Young Sinatra") has been auto-detected and linked to a song on an album called "Now That's Frat Rap, Vol 3". It seems...
2017-09-09 7:42:38 PM
230 Views
0 replies
1 likes

230 Views
0 replies
1 likes

Program Files damaged

hi guys, i'm sorry if this question already been answered. but i tried to surf to the community site and haven't found any solution for this issue. i tried to open my spotify today, and it prompted that my spotify program file has become damaged, may...

chandra_kph
Newbie
hi guys, i'm sorry if this question already been answered. but i tried to surf to the community site and haven't found any solution for this issue. i tried to open my spotify today, and it p...
2017-09-09 4:19:04 PM
2154 Views
0 replies
6 likes

2154 Views
0 replies
6 likes

Sync music to Ipod Nano 2. Gen

Hello there! I am wondering can I sync my musics to Ipod Nano 2. Gen ? I successfully detected my Ipod on ITunes but nothing showed up on Spotify. I heard that it is done back in the day but how about now? Thanks for answers.

SegaSamet
Newbie
Hello there! I am wondering can I sync my musics to Ipod Nano 2. Gen ? I successfully detected my Ipod on ITunes but nothing showed up on Spotify. I heard that it is done back in the day but how...
2017-09-09 11:13:40 AM
346 Views
0 replies
0 likes
Windows

346 Views
0 replies
0 likes

Black Screen Problem NEW ISSUES

Hi there, When I start Spotify I get a blank black screen and the Windows error sound plays repeatedly. I turned off Hardware Acceleration (per this solution) and it has at least stopped the annoying error sound, but I still get the black screen. Nex...

sarahfelldown
Gig Goer
Hi there, When I start Spotify I get a blank black screen and the Windows error sound plays repeatedly. I turned off Hardware Acceleration (per this solution) and it has at least stopped the annoying...
2017-09-08 4:33:02 PM
2017-09-09 11:11:59 AM
Sebasty
Community Legend
730 Views
3 replies
0 likes
Windows

730 Views
3 replies
0 likes

Superuser Contribution Volume too low

I have my spotify and windows volume at 100 and its super low, to the point where the music is not enjoyable. I bellieve its not fixable because its Spotify's normalazation but its just way too low. Its only pushing my headphones to 40% volume. Its j...

mattdeezly
Newbie
I have my spotify and windows volume at 100 and its super low, to the point where the music is not enjoyable. I bellieve its not fixable because its Spotify's normalazation but its just way too low. ...
2017-05-23 10:02:56 PM
2017-09-09 5:47:15 AM
CyberTootie
Regular
3029 Views
6 replies
2 likes
Windows

3029 Views
6 replies
2 likes

Solved!! Mouse

I can't do anything with my mouse other than left click and move it. I can't scroll or use anything else

LuxrayTheWolf
Casual Listener
I can't do anything with my mouse other than left click and move it. I can't scroll or use anything else
2017-09-09 2:53:19 AM
2017-09-09 3:14:52 AM
LuxrayTheWolf
Casual Listener
568 Views
2 replies
0 likes

568 Views
2 replies
0 likes

Bug on window when plugging monitor

Every time I connect my monitor, if spotify is open on my notebook's screen then the window gets a cut on bottom and rigth. The buttons still works but I can't see them. Reducing the window size makes they appear. It seems Spotify gets limited by my ...

pvfreitassilva
Newbie
Every time I connect my monitor, if spotify is open on my notebook's screen then the window gets a cut on bottom and rigth. The buttons still works but I can't see them. Reducing the window size make...
2017-09-09 3:12:45 AM
246 Views
0 replies
0 likes
Windows

246 Views
0 replies
0 likes

Superuser Contribution Esta canción no está disponible, si tienes el archivo en el ordenador puedes importarlo

Después de buscar hilos sobre este asunto, desde ayer que se actualizó día 5 la app de Windows 10, he probado todo lo que he encontrado en este soporte de ayuda. Nada, imposible ¿Hay que esperar alguna actualización de la app por algún error en ella?...

PacodlPGarcia
Newbie
Después de buscar hilos sobre este asunto, desde ayer que se actualizó día 5 la app de Windows 10, he probado todo lo que he encontrado en este soporte de ayuda. Nada, imposible 😞 ¿H...
2017-09-06 12:00:28 PM
2017-09-09 2:21:26 AM
Leonardo
Roadie
1119 Views
1 replies
0 likes
Windows

1119 Views
1 replies
0 likes

Superuser Contribution Songs gone from playlist (not shown with "show unavailable songs")

I noticed today that one of my playlists have been severely truncated with only songs I've added this year. I can't see them as unavailable as I can with songs that were removed from spotify. Is there anyway I can see the activity of a playlist (adde...

Noodle
Regular
I noticed today that one of my playlists have been severely truncated with only songs I've added this year. I can't see them as unavailable as I can with songs that were removed from spotify. Is ther...
2017-09-06 10:31:14 PM
2017-09-08 12:39:35 AM
Leonardo
Roadie
290 Views
1 replies
0 likes
Windows

290 Views
1 replies
0 likes

Song titles not showing for some local files.

I've just downloaded Chante The Rappers 'Acid Rap' and added it to my local files. 5 of the songs however do not show song titles. I've tried the following:Opening and closing SpotifyDeleting the files from the source folder and readding themDeleting...

JaidynM
Casual Listener
I've just downloaded Chante The Rappers 'Acid Rap' and added it to my local files. 5 of the songs however do not show song titles. I've tried the following: Opening and closing Spotify Deleti...
2017-06-24 6:35:31 AM
2017-09-08 12:23:43 AM
jooshwah
Newbie
1315 Views
1 replies
6 likes
Windows

1315 Views
1 replies
6 likes

Superuser Contribution My country don't have radio button it's will available in the future ?

Now I use Sportify from Thailand I seen review it's have radio feature then I want to try but It's don't have button in android app and desktop app like thisis it available in the future ? and how long is it ?and Spotify block music for some other co...

Demoz
Casual Listener
Now I use Sportify from Thailand I seen review it's have radio feature then I want to try but It's don't have button in android app and desktop app like this is it available in the future ? a...
2017-09-05 11:00:37 PM
2017-09-08 11:32:28 PM
Demoz
Casual Listener
478 Views
2 replies
0 likes

478 Views
2 replies
0 likes

Spotify skipping songs/not playing

Hi. I've been having issue lately where whatever I tried to play, Spotify skips about three songs down the playlist immediately then doesn't play at all. I'm using a premium account on Windows 10 with Sonos speakers. Thanks

SpaceOrphan
Casual Listener
Hi. I've been having issue lately where whatever I tried to play, Spotify skips about three songs down the playlist immediately then doesn't play at all. I'm using a premium account on Windows 10 wit...
2017-09-08 6:16:09 PM
2017-09-08 7:52:17 PM
SpaceOrphan
Casual Listener
406 Views
2 replies
0 likes
Windows

406 Views
2 replies
0 likes

Local Song Indicator for friends

Hey Spotify Community, Recently a friend of mine had said, 'You have a playlist with only 7 songs in it?'When, on my end is actually has about 200 due to local files. I suggest adding a small label showing all the spotify songs AS WELL as local file ...

Loko_D
Regular
Hey Spotify Community, Recently a friend of mine had said, 'You have a playlist with only 7 songs in it?' When, on my end is actually has about 200 due to local files. ...
2017-09-08 5:04:20 PM
220 Views
0 replies
0 likes
Windows

220 Views
0 replies
0 likes

Gapless playback for desktop is too sensitive.

Hey Forum, I have noticed for a number of songs there is a silence at the end however, Spotify does not skip the song if it detects a miniscule sound. Many songs have very tiny unnoticable sounds (Can check with with Audacity) which stop the Gapless ...

Loko_D
Regular
Hey Forum, I have noticed for a number of songs there is a silence at the end however, Spotify does not skip the song if it detects a miniscule sound. Many songs have very tiny unnoticable s...
2017-09-08 4:53:12 PM
214 Views
0 replies
0 likes
Windows

214 Views
0 replies
0 likes

Unable to play some local files

Hello,I am having a problem with my local files on Spotify. I just put some new .mp3 files in my music folder and was going to use them in a playlist in Spotify. They show up in the "Local Files" in Spotify but I can't listen to them. I always get th...

AndriFannar
Newbie
Hello, I am having a problem with my local files on Spotify. I just put some new .mp3 files in my music folder and was going to use them in a playlist in Spotify. They show up in the "Local Files" i...
2017-09-08 2:59:00 PM
237 Views
0 replies
0 likes
Windows

237 Views
0 replies
0 likes

Download all my music Windows

I want to download all the songs I have in my repertoire to the computer, but I do not know how.The only thing I found was to download PlayList ...In any case, as I do to create a PlayList of all my songs without having to add one by one, thanks for ...

iScreaam
Newbie
I want to download all the songs I have in my repertoire to the computer, but I do not know how. The only thing I found was to download PlayList ... In any case, as I do to create a PlayList of all...
2017-09-08 6:28:24 AM
2017-09-08 2:02:13 PM
jsannn
Community Legend
328 Views
1 replies
0 likes

328 Views
1 replies
0 likes

Antivirus delets spotify from PC

I have Spotify Premium, however, few months ago my antivirus deleted it and blocks download. Error code 13: The installer is unnable to install Spotify, because the necessary files could not be created. I have tried all the suggestions regarding this...

ms_aurelija
Newbie
I have Spotify Premium, however, few months ago my antivirus deleted it and blocks download. Error code 13: The installer is unnable to install Spotify, because the necessary files could not be ...
2017-09-05 5:24:05 AM
2017-09-08 1:43:24 PM
RoZe256
Newbie
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

Slow download WINDOWS spotify (PC)

Hello, I'm on Spotify premium for family in almost 7 months, however I'm having trouble dowloading tracks. In my phone, It is easier, downloading is faster, because my internet is 10MBps, but in my laptop, I installed the Spotify app, and I have almo...

Earth
Newbie
Hello, I'm on Spotify premium for family in almost 7 months, however I'm having trouble dowloading tracks. In my phone, It is easier, downloading is faster, because my internet is 10MBps, but in my l...
2017-09-08 12:55:25 PM
1045 Views
0 replies
1 likes
Windows

1045 Views
0 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts