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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2156 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151687 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140057 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11319 Views

1 replies

6 likes

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I download the desktop app but it won't open

I'm trying to download Spotify for my desktop (Windows Vista). I go to the download page and it automatically starts downloading. Then I see an icon that says "SpotifyFullVista" on my desktop screen. I then click on that icon to open the app but noth...

Casual Listener

I'm trying to download Spotify for my desktop (Windows Vista).  I go to the download page and it automatically starts downloading. Then I see an icon that says "SpotifyFullVista" on my desktop s...

299 Views

0 replies

0 likes

Windows
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Solved!!Superuser Contribution Changing playlist picture?

Is there a way to change the cover of a playlist on desktop? I've looked it up, and everybody is saying that you need to click on the cover picture, but nothing happens when I left-click, and right-clicking only brings up radio, making the playlist s...

Casual Listener

Is there a way to change the cover of a playlist on desktop? I've looked it up, and everybody is saying that you need to click on the cover picture, but nothing happens when I left-click, and right-c...

Novy

Moderator

437962 Views

19 replies

16 likes

Windows
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  • 19 replies
  • 16 likes

Loading on start-up even when lod not to.

In my settings I have to option: start on log-in, set to no. yet it still does. (running windows 7).

Newbie

In my settings I have to option: start on log-in, set to no. yet it still does. (running windows 7).

Hubo

Community Legend

285 Views

1 replies

0 likes

Windows
  • 285 Views
  • 1 replies
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Auto crossfade problem

Even though I made my preferences 12s, the next song starts automatically just before the the song on the play ends.. I made 12s both on my cell and desktop and I turned of my gapless play option..

Casual Listener

Even though I made my preferences 12s, the next song starts automatically just before the the song on the play ends.. I made 12s both on my cell and desktop and I turned of my gapless play option..&n...

bsilber071

Newbie

382 Views

1 replies

1 likes

Windows
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  • 1 replies
  • 1 likes

Not playing certain music on desktop only

I was wanting to play Dio's album Holy Diver and i can play the the remastered version on my pc and on my phone and i can play the original on my phone but if i try to play some of the songs that i have on my playlist from the remastered is cant play...

Newbie

I was wanting to play Dio's album Holy Diver and i can play the the remastered version on my pc and on my phone and i can play the original on my phone but if i try to play some of the songs that i h...

202 Views

0 replies

0 likes

Windows
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Superuser Contribution PC freezes when adding own files

Hi everyone,The question is in the subject. It happens every single time I try. I have to shutdown my computer.. . I'm using the latest release of the desktop software (Windows 10).Any idea ?

Regular

Hi everyone, The question is in the subject. It happens every single time I try. I have to shutdown my computer.. . I'm using the latest release of the desktop software (Windows 10). Any idea ?

SRGV

Regular

566 Views

2 replies

0 likes

Windows
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Solved!! Spotify Windows 10 App - Crashes when changing Local Files settings

I had to unininstall & reinstall the app last night due to it constantly trying to launch the migration exe file & failing. After reinstalling from the Windows Store, the app crashes if I try to change any of the sliders under "Local Files". If I try...

Casual Listener

I had to unininstall & reinstall the app last night due to it constantly trying to launch the migration exe file & failing.   After reinstalling from the Windows Store, the app crashes...

JDAMIEN75

Casual Listener

1362 Views

3 replies

0 likes

Windows
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musik offline hören

Obwohl ich Premium Mitglied bin, kann ich Musik nicht auf meinen Windows Rechner speichern, weil der Download Button fehlt. Was tun?

Newbie

Obwohl ich Premium Mitglied bin, kann ich Musik nicht auf meinen Windows Rechner speichern, weil der Download Button fehlt. Was tun?  

355 Views

0 replies

0 likes

Windows
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Deleting and limited cache size

HiIs it safe to delete the cache files in the windows spotify app, only now that you have removed the limit setting. its growing to stupid sizes. currently over 8GB!So, is it safe to delete them? and is there a way to limit it in the future.

Music Fan

Hi Is it safe to delete the cache files in the windows spotify app, only now that you have removed the limit setting. its growing to stupid sizes. currently over 8GB! So, is it safe to delete them?...

zigmas

Casual Listener

27284 Views

2 replies

4 likes

Windows
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  • 2 replies
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Solved!! Spotify unexpectedly starts up at logon

I recently updated to Spotify version 1.0.58.573 and since downloading this version, I have noticed that Spotify takes it upon itself to automatically startup after I login to my computer even though, in the Spotify settings I do not have it set to s...

Visitor

I recently updated to Spotify version 1.0.58.573 and since downloading this version, I have noticed that Spotify takes it upon itself to automatically startup after I login to my computer even though...

Redsoon

Casual Listener

1223 Views

9 replies

3 likes

Windows
  • 1223 Views
  • 9 replies
  • 3 likes

Songs are not updated on one device with windows

Hi,My song collection looked updated and in sync until yestarday across all devicesHowever today on one of my computers it only shows additions until three days agoAlready tryied logging out and back inand reinstallingAny ideas?Thanks

Newbie

Hi, My song collection looked updated and in sync until yestarday across all devices However today on one of my computers it only shows additions until three days ago Already tryied  log...

214 Views

0 replies

0 likes

Windows
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Spotify has hi-jacked my browser

There was an update to Spotify recently. Afterwards, when I open "Chrome" which is my browser, the Spotify log-in screen appears instead of my Chrome browser page. Why is this? There was no update to Chrome only to Spotify.

Newbie

There was an update to Spotify recently. Afterwards, when I open "Chrome" which is my browser, the Spotify log-in screen appears instead of my Chrome browser page. Why is this? There was no update to...

887 Views

0 replies

0 likes

Windows
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  • 0 likes

Screen changes when Spotify starts

When Spotify starts it changes the pixeling from 1920x1080 to 800x600, and when I turn Spotify off it turns back to 1920x1080.Can I change this so it stays in 1920x1080 some how?OS is Windows 10

Casual Listener

When Spotify starts it changes the pixeling from 1920x1080 to 800x600, and when I turn Spotify off it turns back to 1920x1080. Can I change this so it stays in 1920x1080 some how? OS is Windows 10 ...

335 Views

0 replies

0 likes

Windows
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Duplicate cache (default and custom location)

As my C: drive is way smaller than the drive I've changed Spotify settings to store cache under which seems to work fine.. But the problem is that it's still saving cache on C: as well... Every few months or so I have to clear data from:C:\Users\$use...

Casual Listener

As my C: drive is way smaller than the 😧 drive I've changed Spotify settings to store cache under 😧 which seems to work fine.. But the problem is that it's still saving cache on C: as well... ...

Danelf

Casual Listener

676 Views

1 replies

1 likes

Windows
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  • 1 replies
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What the **bleep** happened to the most listened place chart inside About Tab?

I recently update spotify and soon I discovered that something was missing.I found it very useful to know the 5 list of places where each artist was most listened. Why do yo simple delete that chart on About Tab. I do not care if one artist has 20k o...

Regular

I recently update spotify and soon I discovered that something was missing. I found it very useful to know the 5 list of  places where each artist was most listened. Why do yo simple delet...

259 Views

0 replies

2 likes

Windows
  • 259 Views
  • 0 replies
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Where People Listen feature gone?

I own a music store and use this feature a lot to help figure out if a new artist is popular in my area and if their music is worth stocking in my store. I noticed today that the feature is gone on the Windows version but not on my Mac. Does anyone k...

Newbie

I own a music store and use this feature a lot to help figure out if a new artist is popular in my area and if their music is worth stocking in my store. I noticed today that the feature is gone on t...

johnbaggaley

Newbie

1012 Views

2 replies

0 likes

Windows
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  • 2 replies
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Playback Issues

Is anyone having trouble with Hurt by Johnny Cash? Everytime I try to listen to that song, it cuts off at 1:52. Any help or suggestions would be greatly apprieciated.

Newbie

Is anyone having trouble with Hurt by Johnny Cash? Everytime I try to listen to that song, it cuts off at 1:52. Any help or suggestions would be greatly apprieciated.

255 Views

0 replies

0 likes

Windows
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Solved!! Spotify crashes when downloading file from browser

Here's an interesting one. Running Spotify on Windows 10. Whenever I click a link to download a file in my browser (at least in Chrome and Firefox) Spotify crashes. No error message, nothing, just gone.

Casual Listener

Here's an interesting one. Running Spotify on Windows 10.   Whenever I click a link to download a file in my browser (at least in Chrome and Firefox) Spotify crashes. No error message, nothing...

Rayz

Casual Listener

740 Views

3 replies

2 likes

Windows
  • 740 Views
  • 3 replies
  • 2 likes

Unavailable Song Made Available After Purchase From Amazon

This isn't really a complaint or issue, I just want to know what happened. After an artists took one of their albums off spotify, I went to Amazon to buy a couple singles off of it. I downloaded the singles to my downloads folder, and now only those ...

Newbie

This isn't really a complaint or issue, I just want to know what happened. After an artists took one of their albums off spotify, I went to Amazon to buy a couple singles off of it. I downloaded the ...

224 Views

0 replies

0 likes

Windows
  • 224 Views
  • 0 replies
  • 0 likes

Spotify opens during start-up

Spotify opens during the start up of my computer even though I have disabled this option. How can I solve this issue? Thanks in advance

Newbie

Spotify opens during the start up of my computer even though I have disabled this option. How can I solve this issue? Thanks in advance  

jn_mag

Regular

716 Views

6 replies

1 likes

Windows
  • 716 Views
  • 6 replies
  • 1 likes