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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1477 Views

0 replies

2 likes

  • 1477 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144840 Views

83 replies

27 likes

  • 144840 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129633 Views

294 replies

22 likes

  • 129633 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10922 Views

1 replies

6 likes

  • 10922 Views
  • 1 replies
  • 6 likes

Spotify has hi-jacked my browser

There was an update to Spotify recently. Afterwards, when I open "Chrome" which is my browser, the Spotify log-in screen appears instead of my Chrome browser page. Why is this? There was no update to Chrome only to Spotify.

Newbie

There was an update to Spotify recently. Afterwards, when I open "Chrome" which is my browser, the Spotify log-in screen appears instead of my Chrome browser page. Why is this? There was no update to...

873 Views

0 replies

0 likes

Windows
  • 873 Views
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  • 0 likes

Screen changes when Spotify starts

When Spotify starts it changes the pixeling from 1920x1080 to 800x600, and when I turn Spotify off it turns back to 1920x1080.Can I change this so it stays in 1920x1080 some how?OS is Windows 10

Casual Listener

When Spotify starts it changes the pixeling from 1920x1080 to 800x600, and when I turn Spotify off it turns back to 1920x1080. Can I change this so it stays in 1920x1080 some how? OS is Windows 10 ...

315 Views

0 replies

0 likes

Windows
  • 315 Views
  • 0 replies
  • 0 likes

Duplicate cache (default and custom location)

As my C: drive is way smaller than the drive I've changed Spotify settings to store cache under which seems to work fine.. But the problem is that it's still saving cache on C: as well... Every few months or so I have to clear data from:C:\Users\$use...

Casual Listener

As my C: drive is way smaller than the 😧 drive I've changed Spotify settings to store cache under 😧 which seems to work fine.. But the problem is that it's still saving cache on C: as well... ...

Danelf

Casual Listener

652 Views

1 replies

1 likes

Windows
  • 652 Views
  • 1 replies
  • 1 likes

What the **bleep** happened to the most listened place chart inside About Tab?

I recently update spotify and soon I discovered that something was missing.I found it very useful to know the 5 list of places where each artist was most listened. Why do yo simple delete that chart on About Tab. I do not care if one artist has 20k o...

Regular

I recently update spotify and soon I discovered that something was missing. I found it very useful to know the 5 list of  places where each artist was most listened. Why do yo simple delet...

251 Views

0 replies

2 likes

Windows
  • 251 Views
  • 0 replies
  • 2 likes

Where People Listen feature gone?

I own a music store and use this feature a lot to help figure out if a new artist is popular in my area and if their music is worth stocking in my store. I noticed today that the feature is gone on the Windows version but not on my Mac. Does anyone k...

Newbie

I own a music store and use this feature a lot to help figure out if a new artist is popular in my area and if their music is worth stocking in my store. I noticed today that the feature is gone on t...

johnbaggaley

Newbie

987 Views

2 replies

0 likes

Windows
  • 987 Views
  • 2 replies
  • 0 likes

Playback Issues

Is anyone having trouble with Hurt by Johnny Cash? Everytime I try to listen to that song, it cuts off at 1:52. Any help or suggestions would be greatly apprieciated.

Newbie

Is anyone having trouble with Hurt by Johnny Cash? Everytime I try to listen to that song, it cuts off at 1:52. Any help or suggestions would be greatly apprieciated.

245 Views

0 replies

0 likes

Windows
  • 245 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes when downloading file from browser

Here's an interesting one. Running Spotify on Windows 10. Whenever I click a link to download a file in my browser (at least in Chrome and Firefox) Spotify crashes. No error message, nothing, just gone.

Casual Listener

Here's an interesting one. Running Spotify on Windows 10.   Whenever I click a link to download a file in my browser (at least in Chrome and Firefox) Spotify crashes. No error message, nothing...

Rayz

Casual Listener

729 Views

3 replies

2 likes

Windows
  • 729 Views
  • 3 replies
  • 2 likes

Unavailable Song Made Available After Purchase From Amazon

This isn't really a complaint or issue, I just want to know what happened. After an artists took one of their albums off spotify, I went to Amazon to buy a couple singles off of it. I downloaded the singles to my downloads folder, and now only those ...

Newbie

This isn't really a complaint or issue, I just want to know what happened. After an artists took one of their albums off spotify, I went to Amazon to buy a couple singles off of it. I downloaded the ...

209 Views

0 replies

0 likes

Windows
  • 209 Views
  • 0 replies
  • 0 likes

Spotify opens during start-up

Spotify opens during the start up of my computer even though I have disabled this option. How can I solve this issue? Thanks in advance

Newbie

Spotify opens during the start up of my computer even though I have disabled this option. How can I solve this issue? Thanks in advance  

jn_mag

Regular

676 Views

6 replies

1 likes

Windows
  • 676 Views
  • 6 replies
  • 1 likes

Autostart

Although Autostart settings are deactivated and displayed, Spotify will be started more frequently after a reboot of the (Windows) PC. In the registry, the "Spotify Web Helper" is entered with autostart under "HKEY_CURRENT_USER \ Software \ Microsoft...

Casual Listener

Although Autostart settings are deactivated and displayed, Spotify will be started more frequently after a reboot of the (Windows) PC. In the registry, the "Spotify Web Helper" is entered with autost...

JakeK

Newbie

691 Views

1 replies

4 likes

Windows
  • 691 Views
  • 1 replies
  • 4 likes

BGR Monitors not supported by Spotify

Spotify is not currently supporting BGR monitors and is ignoring the ClearType setting in Windows. This turns the font in Spotify barely readable.

Casual Listener

Spotify is not currently supporting BGR monitors and is ignoring the ClearType setting in Windows. This turns the font in Spotify barely readable.

316 Views

0 replies

0 likes

Windows
  • 316 Views
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Spotify will not load

All of the sudden my Spotify will not load properly. On startup a dialog box opens that says-"There is no disk in the drive. Please insert a disk into drive J" I have tried uninstalling spotify and reinstalling it with no luck. I also tried deleting ...

Newbie

All of the sudden my Spotify will not load properly.  On startup  a dialog box opens that says- "There is no disk in the drive.  Please insert a disk into drive J"   I have tri...

300 Views

0 replies

0 likes

Windows
  • 300 Views
  • 0 replies
  • 0 likes

Superuser Contribution New users sidebar tasks stuck at 60%.

New premium account and I've notice this % dial on the right. However hard I try I can't get rid of it. Five tasks; sign up, search a song, play a song, create a playlist, add 5 songs to a playlist. I've signed up and created and added five songs to ...

Newbie

New premium account and I've notice this % dial on the right. However hard I try I can't get rid of it. Five tasks; sign up, search a song, play a song, create a playlist, add 5 songs to a playlist. ...

Melody

Spotify

539 Views

2 replies

0 likes

Windows
  • 539 Views
  • 2 replies
  • 0 likes

Make volume slider bigger?

Im using Spotify on my new Surface book, which has a high resolution screen. I am struggling with controlling the volume of my speaker with this tiny little slider thats no longer than my thumbnail. Quite bothersome when you have a powerful speaker c...

Regular

Im using Spotify on my new Surface book, which has a high resolution screen.   I am struggling with controlling the volume of my speaker with this tiny little slider thats no longer than my th...

gryffyn

Roadie

1214 Views

3 replies

3 likes

Windows
  • 1214 Views
  • 3 replies
  • 3 likes

Spotify starts automatically after logging into the computer

I have set the option "Open Spotify automatically after you log into the computer" to "No". However it still opens automatically. This is really slowing down my computer startup.

Visitor

I have set the option "Open Spotify automatically after you log into the computer" to "No". However it still opens automatically. This is really slowing down my computer startup.

Robert_W

Community Legend

791 Views

2 replies

3 likes

Windows
  • 791 Views
  • 2 replies
  • 3 likes

Spotify keeps opening on startup [Windows 10]

Hi all—I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously toggle Spotify to do nothing (not even minimized) dur...

Music Fan

Hi all— I'm currently running Windows 10. It seems after a recent update, Spotify keeps opening whenever I startup Windows as if the option to do so is selected, even though it is not. I conciously ...

duhbzi

Casual Listener

14028 Views

12 replies

14 likes

startup
Windows
Windows 10
  • 14028 Views
  • 12 replies
  • 14 likes

Autoplay enabled, but music stops after album anyway. (Windows PC)

In settings, I have the autoplay enabled (see image). Still, for the last week or so, the music stops when an album from my library has played through. The autoplay function works fine after playlists, but it does not work with albums anymore. Is it ...

Casual Listener

In settings, I have the autoplay enabled (see image). Still, for the last week or so, the music stops when an album from my library has played through. The autoplay function works fine after playlist...

485 Views

0 replies

0 likes

Windows
  • 485 Views
  • 0 replies
  • 0 likes

Solved!! Spotify closes when I download a file with google chrome

So when I want to download a file in Google Chrome, for some reason it triggers to shutdown Spotify. So when it opens the dialog where I can save the file spotify shutsdown all the time. Doesnt matter on what website, or what kind of file it is. I tr...

Visitor

So when I want to download a file in Google Chrome, for some reason it triggers to shutdown Spotify. So when it opens the dialog where I can save the file spotify shutsdown all the time. Doesnt matte...

user-removed

Not applicable

2057 Views

10 replies

5 likes

Windows
  • 2057 Views
  • 10 replies
  • 5 likes

Playback Error

My desktop Spotify app cannot play songs sequentially. I always get an error after a song plays - Can't play the current song. I don't get this error when I use the Web Player or the app on my Android phone. I've asked this on Spotify's Twitter handl...

Newbie

My desktop Spotify app cannot play songs sequentially. I always get an error after a song plays - Can't play the current song. I don't get this error when I use the Web Player or the app on my Androi...

easys

Newbie

656 Views

1 replies

1 likes

Windows
  • 656 Views
  • 1 replies
  • 1 likes

Spotify program freezes, as well as my PC on startup

Hello, I'd like to ask for some help. Whenever I try opening Spotify on my Dell laptop (Windows 10, 4G RAM), the program freezes. My laptop also freezes, causing me to force a reboot by pressing the power button. Any idea on how to resolve this? Than...

Newbie

Hello, I'd like to ask for some help.   Whenever I try opening Spotify on my Dell laptop (Windows 10, 4G RAM), the program freezes. My laptop also freezes, causing me to force a reboot by pres...

239 Views

0 replies

0 likes

Windows
  • 239 Views
  • 0 replies
  • 0 likes