Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

emptywalls13

Casual Listener

9479 Views

95 replies

43 likes

  • 9479 Views
  • 95 replies
  • 43 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

841 Views

12 replies

1 likes

Possible Bug
  • 841 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2008 Views

34 replies

2 likes

  • 2008 Views
  • 34 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8357 Views

0 replies

4 likes

  • 8357 Views
  • 0 replies
  • 4 likes

This song is not available. If you have the file on your computer you can import it.

Premium Spotify, version 1.0.65.320.gac7a8e02. Suddenly today certain artists wont play any more. All I get is this msg. It is the same issue on pc, web player and mobile. But I use the pc 99.9% of the time. It is not all artists. They are not greyed...

Casual Listener

Premium Spotify, version 1.0.65.320.gac7a8e02.  Suddenly today certain artists wont play any more. All I get is this msg. It is the same issue on pc, web player and mobile. But I use the p...

whaleelewaitor

Casual Listener

1061 Views

6 replies

0 likes

  • 1061 Views
  • 6 replies
  • 0 likes

Windows Desktop App "Song is not available"

I am trying to listen to the new music friday playlist and a ton of songs are not playing. They all say "this song is not available. if you have the file on your computer you can import it". It seems to be completely random which songs say this and w...

Newbie

I am trying to listen to the new music friday playlist and a ton of songs are not playing. They all say "this song is not available. if you have the file on your computer you can import it". It seems...

lucluc

Music Fan

686 Views

2 replies

1 likes

Windows
  • 686 Views
  • 2 replies
  • 1 likes

Specific song at specific place causes a crash

This is a weird one, but the bug reproduces. When I play the song "The Wolf" by SIAMES, when it hits exactly 4:14, my whole computer freezes and I have to hard restart. I'm on Windows 7. No other song causes the problem, and this song *used* to play ...

Casual Listener

This is a weird one, but the bug reproduces. When I play the song "The Wolf" by SIAMES, when it hits exactly 4:14, my whole computer freezes and I have to hard restart. I'm on Windows 7. No other son...

siduri

Casual Listener

497 Views

1 replies

0 likes

Windows
  • 497 Views
  • 1 replies
  • 0 likes

How do I disable mouse wheel controlling spotify's volume?

Whenever I scroll with mouse wheel, sptify volume banner shows up and controlling the volume. I couldn't use my house wheel for regular scrolling/zooming features in my PC anymore. I tried disabling in the preferences => show desktop overlay when usi...

Newbie

Whenever I scroll with mouse wheel, sptify volume banner shows up and controlling the volume. I couldn't use my house wheel for regular scrolling/zooming features in my PC anymore. I tried disabling ...

jman29

Newbie

8576 Views

2 replies

0 likes

Windows
  • 8576 Views
  • 2 replies
  • 0 likes

Number next to popular song titles

Hello, what's that number next to the popular songs?

Newbie

Hello,   what's that number next to the popular songs?

886 Views

0 replies

1 likes

  • 886 Views
  • 0 replies
  • 1 likes

"This Song is Not Available" for half of all songs

Numerous common songs that are definitly on Spotify do not allow me to play them. I am using a Windows computer and have Spotify Premium. While some songs work, half of all songs that appear available report, "This song is not available. If you have ...

Newbie

Numerous common songs that are definitly on Spotify do not allow me to play them. I am using a Windows computer and have Spotify Premium. While some songs work, half of all songs that appear availabl...

574 Views

0 replies

1 likes

  • 574 Views
  • 0 replies
  • 1 likes

Solved!! Windows 10: problem

Hi there all Spotify users, I've installed Windows 10 like a week ago and it went good, Spotify was working fine. (I'm using Spotify Premium)But now I have a problem since today that my spotify didn't want to load. I've tried to reinstall it and now ...

Music Fan

Hi there all Spotify users,   I've installed Windows 10 like a week ago and it went good, Spotify was working fine. (I'm using Spotify Premium) But now I have a problem since today that my sp...

siggn

Newbie

47761 Views

35 replies

2 likes

Windows
  • 47761 Views
  • 35 replies
  • 2 likes

Can't play lots of music due to update

Since the new update 1.0.65.320 tons of music became unplayable. Large names as metallica, green day, rammstein, and much more are all unavailable.Can still play them on outdated clients.Please fix this! While im here anyways:The client is always a m...

Casual Listener

Since the new update 1.0.65.320 tons of music became unplayable. Large names as metallica, green day, rammstein, and much more are all unavailable. Can still play them on outdated clients. Ple...

leonardoma

Newbie

1172 Views

2 replies

3 likes

Windows
  • 1172 Views
  • 2 replies
  • 3 likes

problem med låtar

Hejsan! Jag har ett problem med vissa låtar i Spotify att den spelar bara ca 2 sekunder av låten sedan så hackar de som att de skulle vara "trasig". Men om jag lyssnar på låten via mobilen så funkar den

Newbie

Hejsan! Jag har ett problem med vissa låtar i Spotify att den spelar bara ca 2 sekunder av låten sedan så hackar de som att de skulle vara "trasig". Men om jag lyssnar på låten via mobilen så funkar ...

696 Views

0 replies

0 likes

  • 696 Views
  • 0 replies
  • 0 likes

Some songs aren't playing

So i switch between my laptop and my tablet and ive had this problem in the past but it normally resolves itself and ive thought it just cant play the track but recently i have been listening to two certain albums, Tell me you love me and Beautiful T...

Casual Listener

So i switch between my laptop and my tablet and ive had this problem in the past but it normally resolves itself and ive thought it just cant play the track but recently i have been listening to two ...

407 Views

0 replies

0 likes

Windows
  • 407 Views
  • 0 replies
  • 0 likes

Solved!! Desktop App - Drag & Drop stopped working

Can't relocate tracks within the playlists, cant reorder the playlist sort - basically every single function that relies on drag & drop stopped working .Did a fresh reinstall, no help

Roadie

Can't relocate tracks within the playlists, cant reorder the playlist sort - basically every single function that relies on drag & drop stopped working . Did a fresh reinstall, no help

periskop

Casual Listener

6062 Views

19 replies

4 likes

Windows
  • 6062 Views
  • 19 replies
  • 4 likes

Where is the Category "Your Mixtape" ("Dein Mixtape")

Hello, I am missing the section "Your Mixtape" ("Dein Mixtape") in the Spotify Desktop Version. How can I get to these Mixtapes? Where can I find them? RegardsChris

Newbie

Hello,   I am missing the section "Your Mixtape" ("Dein Mixtape") in the Spotify Desktop Version. How can I get to these Mixtapes? Where can I find them?   Regards Chris

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Connection Problem with Proxy Server

Hi, I'm using windows desktop app version 1.0.34.146. I can connect successfully via direct internet connection but when I'm connected to my corporate network which has a proxy server, I have "Error Code:4 no internet connection detected" even though...

Newbie

Hi,   I'm using windows desktop app version 1.0.34.146. I can connect successfully via direct internet connection but when I'm connected to my corporate network which has a prox...

oversc0re

Newbie

2673 Views

2 replies

0 likes

Windows
  • 2673 Views
  • 2 replies
  • 0 likes

Download music from PC to a laptop

Hi there, I've been searching a solution but I'm finding nothing about. I'll explain what I want to get:I have local music in Spotify Desktop for my PC and I downloaded to my iPhone. That's ok. What a I want to do is the same with my laptop: download...

Casual Listener

Hi there,   I've been searching a solution but I'm finding nothing about. I'll explain what I want to get: I have local music in Spotify Desktop for my PC and I downloaded to my iPhone. That'...

674 Views

0 replies

0 likes

  • 674 Views
  • 0 replies
  • 0 likes

Some songs can't be played!

I use Spotify free on my computer (I don't use it anywhere else) and I haven't been able to play any songs from P!nk. It was fine when I first played one of the promotional tracks, "Whatever You Want", early this month (it was released on 5 October),...

Music Fan

I use Spotify free on my computer (I don't use it anywhere else) and I haven't been able to play any songs from P!nk.    It was fine when I first played one of the promotional tracks, "Wh...

IguanaSetup

Community Legend

2025 Views

13 replies

1 likes

Windows
  • 2025 Views
  • 13 replies
  • 1 likes

Spotify - Freezing entire Windows computer

Hi, I've been experiencing really bad issues with the Spotify app on my Windows computer. Everytime I want to play or listen to music, it keeps freezing my entire computer and I have to reboot it everytime which is really annoying. The music sound do...

Newbie

Hi,   I've been experiencing really bad issues with the Spotify app on my Windows computer. Everytime I want to play or listen to music, it keeps freezing my entire computer and I have to rebo...

Nickolay

Composer

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Problemas con Búsqueda

Hola, tengo problemas con la caja de búsqueda de Spotify PC en Windows 7 64bits, cualquier cosa que busque no pasa nada y se queda ahí, ya probé reinstalando la aplicación y no funcionó. Ayuda porfavor, gracias!

Newbie

Hola, tengo problemas con la caja de búsqueda de Spotify PC en Windows 7 64bits, cualquier cosa que busque no pasa nada y se queda ahí, ya probé reinstalando la aplicación y no funcionó. Ayuda porfav...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Ed Sheeran's Divide Album won't play

I wanted to listen to the album, but it won't play. Whenever I try to launch it, it says 'This song is not available. If you have the file on your computer you can import it.' Does anyone know how to fix it?

Newbie

I wanted to listen to the album, but it won't play. Whenever I try to launch it, it says 'This song is not available. If you have the file on your computer you can import it.' Does anyone know how to...

Metallicalabran

Casual Listener

2978 Views

4 replies

4 likes

  • 2978 Views
  • 4 replies
  • 4 likes

Solved!! This song is not available. If you have the file on your computer you can import it.

Spotify is not allowing me to play any songs from my desktop. The error message "This song is not available. If you have the file on your computer you can import it." pops up in blue at the top of the screen. I am able to play from my phone's spotify...

Casual Listener

Spotify is not allowing me to play any songs from my desktop. The error message "This song is not available. If you have the file on your computer you can import it." pops up in blue at the top of th...

grantpav

Casual Listener

6443 Views

10 replies

0 likes

Windows
  • 6443 Views
  • 10 replies
  • 0 likes

Certain bands unavaible on my spotify but not for others

I cant play the songs of Imagine Dragons, Nickleback or Fall out Boy, wich is rly annoying. Ive asked my friend wich confirms that they actually are able to play these 3 bands. So im desperatly trying to find out **bleep** is wrong. its the same for ...

Casual Listener

I cant play the songs of Imagine Dragons, Nickleback or Fall out Boy, wich is rly annoying. Ive asked my friend wich confirms that they actually are able to play these 3 bands. So im desperatly tryin...

torepaasporet

Casual Listener

771 Views

3 replies

1 likes

  • 771 Views
  • 3 replies
  • 1 likes