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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84658 Views

40 replies

68 likes

  • 84658 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

801520 Views

505 replies

64 likes

  • 801520 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25394 Views

27 replies

7 likes

  • 25394 Views
  • 27 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3145 Views

0 replies

4 likes

  • 3145 Views
  • 0 replies
  • 4 likes

Error Cpde 2

HI, I just turned my laptop on and it says the Spotify installer is corrupt. I tried to download it again from the web site but the error kept happening. I even deleted it from my files and reinstalled it but guess what, it said it was corrupt. I am ...

Newbie

HI, I just turned my laptop on and it says the Spotify installer is corrupt. I tried to download it again from the web site but the error kept happening. I even deleted it from my files and reinstall...

Nico

Community Legend

366 Views

1 replies

1 likes

Windows
  • 366 Views
  • 1 replies
  • 1 likes

Private Session Issue

Hi there, since I couldn't find any help in other conversations, I'm asking for direct help.My private sessions won't work, I have the latest update and running on windows 10. What can I do?

Newbie

Hi there, since I couldn't find any help in other conversations, I'm asking for direct help. My private sessions won't work, I have the latest update and running on windows 10. What can I do? 

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
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Is this seriously the only way to get answers to questions?

I just spent a long time digging trying to find the help, then realising there was none. Then searching the FAQ, which didn't answer my question. Then searching in here. And then trying to find out how to ask a questions. Is this seriously the only w...

Regular

I just spent a long time digging trying to find the help, then realising there was none. Then searching the FAQ, which didn't answer my question. Then searching in here. And then trying to find out h...

aurorasz

Regular

1701 Views

6 replies

10 likes

  • 1701 Views
  • 6 replies
  • 10 likes

Solved!! Create similar playlist isn't working anymore

I'm on v1.0.47.13.gd8e05b1f since today and I discovered that the feature "Create similar playlist" is only working with my own playlists now. Before the update I could use this feature with all playlists, now it's greyed out. Please fix this. Thank ...

Regular

I'm on v1.0.47.13.gd8e05b1f since today and I discovered that the feature "Create similar playlist" is only working with my own playlists now. Before the update I could use this feature with all play...

crajarshi

Newbie

62880 Views

5 replies

16 likes

  • 62880 Views
  • 5 replies
  • 16 likes

Laptop vs mobile playback availability is different: Confused

I'm not understanding why songs that are *already on* spotify (as in publicly available for listening) will play on my mobile, but won't play on my laptop (windows 10). It just keeps saying the song is not available, if you have the file on your comp...

Music Fan

I'm not understanding why songs that are *already on* spotify (as in publicly available for listening) will play on my mobile, but won't play on my laptop (windows 10). It just keeps saying the song ...

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes

A song that should be explicit is not explicit

A song, T-Shirt by Migos is somehow NOT explicit even tho only the explicit version is available on spotify. I tried searching on google but nothing similar to my problem came up?

Casual Listener

A song, T-Shirt by Migos is somehow NOT explicit even tho only the explicit version is available on spotify. I tried searching on google but nothing similar to my problem came up? 

desiggnmk

Casual Listener

673 Views

2 replies

0 likes

Windows
  • 673 Views
  • 2 replies
  • 0 likes

Endless repeat disabled

Hey guys, since the last update i cannot put songs on endless repeat like it was possible previously? Is this going to be fixed?

Casual Listener

Hey guys,   since the last update i cannot put songs on endless repeat like it was possible previously? Is this going to be fixed?

792 Views

0 replies

0 likes

  • 792 Views
  • 0 replies
  • 0 likes

Local File Added, Won't Play, Asked to Import

So, as many people seem to face, I unfortuantely am having an issue with my local files. The weird thing is, it is literally ONE local file that won't play, the rest are all fine. This particular one adds to my library, is searchable within my local ...

Newbie

So, as many people seem to face, I unfortuantely am having an issue with my local files. The weird thing is, it is literally ONE local file that won't play, the rest are all fine.  This particul...

Le_Chigga

Newbie

831 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Spotify crashes too much on Windows 10

Spotify crashes when I try to open it.I'm running Windows 10 with relatively little ram in my computer (it's cavernous inside here!) and I'm not sure what would conflict with it. Except for the newest update, maybe.it works in cmd line with appdata /...

Newbie

Spotify crashes when I try to open it. I'm running Windows 10 with relatively little ram in my computer (it's cavernous inside here!) and I'm not sure what would conflict with it. Except for the new...

712 Views

0 replies

0 likes

Windows
  • 712 Views
  • 0 replies
  • 0 likes

Domain for Web Filtering

I work at a small company that allows the employees to listen to spotify and a few other music apps while they work. However we are planning a change to the software we use to control web access. Our current software is desktop based and installed on...

Newbie

I work at a small company that allows the employees to listen to spotify and a few other music apps while they work.  However we are planning a change to the software we use to control web acces...

1599 Views

0 replies

1 likes

  • 1599 Views
  • 0 replies
  • 1 likes

This song isn't available. If this data is on your desktop, you can import it.

Hello, I bought Spotify Premium, but i can't play any songs. On my phone everything works fine. I get this error: Translated in my bad English it says: This song isn't available. If this data is on your desktop, you can import it. Maybe someone is ab...

Newbie

Hello,   I bought Spotify Premium, but i can't play any songs. On my phone everything works fine.    I get this error:      Translated in my bad English it sa...

wipsan15

Newbie

902 Views

2 replies

1 likes

Windows
  • 902 Views
  • 2 replies
  • 1 likes

No more "current song" on windows 10

Hello,I would like to know if a feature was removed, or if it's just my PC having issues. To get to the point, previously when spotify was minimized and I pressed the "previous" or "next' butto on my keyboard, a small rectangle on the top left of my ...

Newbie

Hello, I would like to know if a feature was removed, or if it's just my PC having issues.   To get to the point, previously when spotify was minimized and I pressed the "previous" or "next' ...

300 Views

0 replies

0 likes

Windows
  • 300 Views
  • 0 replies
  • 0 likes

"Can't play current track" on VPN.

Hello, My spotify premium refuses to play more than 2-3 songs without freezing at the end of one of the tracks. I then have to click skip to go to the next track every time.This occurs only when on a VPN, and spotify displays the error message "can't...

Casual Listener

Hello,   My spotify premium refuses to play more than 2-3 songs without freezing at the end of one of the tracks. I then have to click skip to go to the next track every time. This occurs o...

Nightslash360

Roadie

1276 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Spotify conflits with the audio card/component

Hello, I would like to "reopen" this discussion because now it's happening to me as well, 5 years after the linked post started. I changed my laptop to an HP Elitebook 840 G4 where the sound card, I'm assuming, is onboard. The symptoms are the same a...

Newbie

Hello,   I would like to "reopen" this discussion because now it's happening to me as well, 5 years after the linked post started.   I changed my laptop to an HP Elitebook 840 G4 where ...

detunedSilence

Newbie

1436 Views

3 replies

2 likes

Windows
  • 1436 Views
  • 3 replies
  • 2 likes

Solved!! cannot delete song from library?

When I select either the album or song in the library the delete is greyed out, am I missing something?

Regular

When I select either the album or song in the library the delete is greyed out, am I missing something?

Duckfest

Newbie

71378 Views

64 replies

0 likes

  • 71378 Views
  • 64 replies
  • 0 likes

Solved!! Spotify won't play

I'm a premium member, no prob's with account or subscription, internet connction is fine, but when I push play, nothing happens. The play button changes to pause, and the playback bar starts at 0.00, but then nothing happens. In the past, I have just...

Music Fan

I'm a premium member, no prob's with account or subscription, internet connction is fine, but when I push play, nothing happens. The play button changes to pause, and the playback bar starts at 0.00,...

luckyblackkat

Newbie

36013 Views

32 replies

0 likes

  • 36013 Views
  • 32 replies
  • 0 likes

"Create Similar Playlist" button is available but does not do anything

I am on Windows and using version 1.0.64.399.g4637b02a. I am right clicking a playlist I own and selecting "Create Similar Playlist" - nothing happens. No playlist is created and no prompt comes up. The button is enabled but nothing happens when it i...

Newbie

I am on Windows and using version 1.0.64.399.g4637b02a.   I am right clicking a playlist I own and selecting "Create Similar Playlist" - nothing happens. No playlist is created and no prompt c...

lordstan

Newbie

833 Views

2 replies

0 likes

  • 833 Views
  • 2 replies
  • 0 likes

Blue tooth connection falters and stoppped

Hi,Two weeks ago Spotify was doing fine with a blue tooth connection to my Sony Audio system/speakers.(about 4 meters away)Now no more music, sometimes just a crackling sound. Unless I take my desktop (Win 10/64) next to the speakers, then the connec...

Casual Listener

Hi, Two weeks ago Spotify was doing fine with a blue tooth connection to my Sony Audio system/speakers.(about 4 meters away) Now no more music, sometimes just a crackling sound. Unless I take my de...

443 Views

0 replies

0 likes

Windows
  • 443 Views
  • 0 replies
  • 0 likes

All Spotify does is crash - Windows 7

Spotify used to be rock solid, but now all it does is max out my system resources and then crash. No error messages, it just goes completely un responsive after start. This happens on both my work laptop and my home laptop. I'm serioulsy about 2 seco...

Casual Listener

Spotify used to be rock solid, but now all it does is max out my system resources and then crash. No error messages, it just goes completely un responsive after start. This happens on both my work la...

Gesmolten

Newbie

9741 Views

10 replies

2 likes

Windows
  • 9741 Views
  • 10 replies
  • 2 likes