Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
When i use Spotify on my Windows 10 computer and connect my Bluetooth speaker, the volume is at half volume or less. When i use an aux cable in the headphone slot, the volume is at full volume. So this issue is only when using Bluetooth speakers. I'v...
When i use Spotify on my Windows 10 computer and connect my Bluetooth speaker, the volume is at half volume or less. When i use an aux cable in the headphone slot, the volume is at full volume. So th...
656 Views
0 replies
0 likes
For the last few days, Spotify Desktop will launch and skip through a lot of songs (10/sec or so) until it decides to play one randomly. This song then cannot be skipped and I cannot play any others. When I pause it, the timer continues but music sto...
For the last few days, Spotify Desktop will launch and skip through a lot of songs (10/sec or so) until it decides to play one randomly. This song then cannot be skipped and I cannot play any others....
339 Views
0 replies
0 likes
I am a Wedding DJ and use Spotify to create playlists for my couples to sample and decide what they want to select. In some instances, I would like to order the playlist by historic popularity. I have been able to gain this when the song appears on a...
I am a Wedding DJ and use Spotify to create playlists for my couples to sample and decide what they want to select. In some instances, I would like to order the playlist by historic populari...
292 Views
0 replies
0 likes
in advanced settings the option is selected that Spotify will not start with Windows start up, and repeatedly disabled Spotifyusing start up options in msconfig. But Spotify continues to start up with Windows start up. Please advise
in advanced settings the option is selected that Spotify will not start with Windows start up, and repeatedly disabled Spotifyusing start up options in msconfig. But Spotify continues to start u...
294 Views
0 replies
0 likes
Hi there, Since about a week any changes I make to my existing playlists (both image and text) keep reverting back to the same old version afer restarting my Spotify client. The only way to maintain the changes is to change them, close the client, un...
Hi there, Since about a week any changes I make to my existing playlists (both image and text) keep reverting back to the same old version afer restarting my Spotify client. The only wa...
429 Views
0 replies
0 likes
With the latest update to Spotify, the "Start Minimized" option has stopped working - Spotify always starts in the foreground. This bug creeps in every so often with a Spotify update, I don't understand why they can't build this into their regression...
With the latest update to Spotify, the "Start Minimized" option has stopped working - Spotify always starts in the foreground. This bug creeps in every so often with a Spotify update, I don'...
Not applicable
3258 Views
5 replies
12 likes
A song that is offered by Spotify "Drowning" by Clams Casino, fails to play and advises me to play it from my PC instead. I was able to play it up until about a week ago.
A song that is offered by Spotify "Drowning" by Clams Casino, fails to play and advises me to play it from my PC instead. I was able to play it up until about a week ago.
206 Views
0 replies
0 likes
I've just installed spotify (being the latest version), but the friend feed isn't showing. I've made sure that I've enabled the friend feed in settings. Also, I've logged out twice, but nothing has changed. The display on my laptop is a bit small, ma...
I've just installed spotify (being the latest version), but the friend feed isn't showing. I've made sure that I've enabled the friend feed in settings. Also, I've logged out twice, but nothing has c...
Community Legend
363 Views
1 replies
0 likes
Starting a few months ago if I had Spotify paused in the background of my PC, it would randomly start playing. This was pretty annoying but I learned to just close out of Spotify when I wasn't listening. The other day, however, I got an Amazon Echo a...
Starting a few months ago if I had Spotify paused in the background of my PC, it would randomly start playing. This was pretty annoying but I learned to just close out of Spotify when I was...
Newbie
1743 Views
2 replies
3 likes
I'm interested in seeing if Spotify has an option to map a playlist that you're looking to make public with all of the genre information in the background. I'm not sure if it is necessary to have it in the playlist description that I'm writing.
I'm interested in seeing if Spotify has an option to map a playlist that you're looking to make public with all of the genre information in the background. I'm not sure if it is necessary to have it ...
248 Views
0 replies
0 likes
Switched over to the app on the Windows 10 store. After the switch the app doesn't recognize my media key inputs while the app is minimized/in the system tray while the desktop version did.
Switched over to the app on the Windows 10 store. After the switch the app doesn't recognize my media key inputs while the app is minimized/in the system tray while the desktop version did.
369 Views
0 replies
1 likes
I noticed this after the last update.I am using one of my screens for development, it is positioned vertically,and I am used to view my playlists comfortably.Today when I try to Maximize the window it fits only half of the screen (as a regular positi...
I noticed this after the last update. I am using one of my screens for development, it is positioned vertically, and I am used to view my playlists comfortably. Today when I try to Maximize the wi...
Casual Listener
2368 Views
3 replies
2 likes
Hi, i've DL a lot of playlist on my computer but one stay in waiting status indefinitely, is there a quota for DL content ? i've tried to delete some donwloaded playlist to check if the incomplete playlist restart to DL but this action produce same r...
Hi, i've DL a lot of playlist on my computer but one stay in waiting status indefinitely, is there a quota for DL content ? i've tried to delete some donwloaded playlist to check...
276 Views
0 replies
0 likes
Windows 10 I have my taskbar docked on the left side of the screen. Every time I open Spotify, it moves exactly the distance of the taskbar to the left of Spotify's last known position, as if the top left of the screen is used instead of the top left...
Windows 10 I have my taskbar docked on the left side of the screen. Every time I open Spotify, it moves exactly the distance of the taskbar to the left of Spotify's last known position, as i...
313 Views
0 replies
1 likes
Hi, I'd like to know what is taking up so much space by Spotify? It's the data folder in %AppData%. I moved my offline song folder incase I had a lot of songs but that was only 280mb and after moving the folder still remained at 13.3GB.
Hi, I'd like to know what is taking up so much space by Spotify? It's the data folder in %AppData%. I moved my offline song folder incase I had a lot of songs but that was only 280mb and after moving...
Newbie
24799 Views
5 replies
0 likes
Hi,my Spotify is configured to NOT launch on startup at all, but still launches on strtup. This happens whatever the option is (on / off or minimized). I guess this is a bug. I tried uninstalling and reinstalling, but the bug remains. I'm thinking ab...
Hi, my Spotify is configured to NOT launch on startup at all, but still launches on strtup. This happens whatever the option is (on / off or minimized). I guess this is a bug. I tried uni...
Casual Listener
2721 Views
4 replies
1 likes
So I'm trying to download some music on my laptop (windows and I currently have no device synchronised, spotify is allowed by my firewall and I executed it as administrator. But still, when I click on a playlist and click the button to make it availa...
So I'm trying to download some music on my laptop (windows 😎 and I currently have no device synchronised, spotify is allowed by my firewall and I executed it as administrator. But still, when I clic...
194 Views
0 replies
0 likes
I'm trying to download Spotify for my desktop (Windows Vista). I go to the download page and it automatically starts downloading. Then I see an icon that says "SpotifyFullVista" on my desktop screen. I then click on that icon to open the app but noth...
I'm trying to download Spotify for my desktop (Windows Vista). I go to the download page and it automatically starts downloading. Then I see an icon that says "SpotifyFullVista" on my desktop s...
293 Views
0 replies
0 likes
Is there a way to change the cover of a playlist on desktop? I've looked it up, and everybody is saying that you need to click on the cover picture, but nothing happens when I left-click, and right-clicking only brings up radio, making the playlist s...
Is there a way to change the cover of a playlist on desktop? I've looked it up, and everybody is saying that you need to click on the cover picture, but nothing happens when I left-click, and right-c...
Moderator
437486 Views
19 replies
16 likes
In my settings I have to option: start on log-in, set to no. yet it still does. (running windows 7).
In my settings I have to option: start on log-in, set to no. yet it still does. (running windows 7).
Community Legend
282 Views
1 replies
0 likes
