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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135250 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135250 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51868 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51868 Views
  • 0 replies
  • 32 likes

Solved!! Rearrange tracks on desktops no longer seems to work

Before it was as easy as click-dragging with your mouse to where you wanted it. Now it no longer seems to work. User functionality just keeps getting worse. How am I supposed to arrange my tracks now?

  • Regular
  • Before it was as easy as click-dragging with your mouse to where you wanted it. Now it no longer seems to work. User functionality just keeps getting worse. How am I supposed to arrange my tracks now?
  • Bittencourt
  • Spotify Star
  • 570 Views
  • 11 replies
  • 0 likes
  • Windows
  • 570 Views
  • 11 replies
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Spotify displays an other language

Hi, Since Spotify 1.0 version, I have maybe the half of the Spotify UI displayed in English rather than in French, when I use older versions like 0.9.x this issue doen't occur.I tried modifying the language but it doesn't help. Anyone knows where the...

  • Visitor
  • Hi,   Since Spotify 1.0 version, I have maybe the half of the Spotify UI displayed in English rather than in French, when I use older versions like 0.9.x this issue doen't occur. I tried modi...
  • 86 Views
  • 0 replies
  • 0 likes
  • Windows
  • 86 Views
  • 0 replies
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Installation folder is empty

I had to uninstall and reinstall spotify as the browse feature was not working. Now I get error code 53. I reviewed the various solutions and tried to move the folder form appdata/roaming to my profile, but discovered the spotify download file in app...

  • Newbie
  • I had to uninstall and reinstall spotify as the browse feature was not working. Now I get error code 53. I reviewed the various solutions and tried to move the folder form appdata/roaming to my profi...
  • Dreadlord
  • Community Legend
  • 846 Views
  • 1 replies
  • 0 likes
  • Windows
  • 846 Views
  • 1 replies
  • 0 likes

Most dumbass installer ever

It looks as if the forums are places where people come to give up on Spotify. How many years of experience do developers have to draw on, to ascend above sophomoric stupidity and respect best practices for how something as fundamental as software ins...

  • Casual Listener
  • It looks as if the forums are places where people come to give up on Spotify.   How many years of experience do developers have to draw on, to ascend above sophomoric stupidity and respect bes...
  • 71 Views
  • 0 replies
  • 0 likes
  • Windows
  • 71 Views
  • 0 replies
  • 0 likes

Play count updatees

Hello, Does anyone know how regularly the play count for a track is updated? I know from private stats that a track of mine has many more plays than is currently displayed, and just wondered when the play count will show the true number? Thanks

  • Casual Listener
  •  Hello,   Does anyone know how regularly the play count for a track is updated? I know from private stats that a track of mine has many more plays than is currently displayed, and just wo...
  • 84 Views
  • 0 replies
  • 0 likes
  • Windows
  • 84 Views
  • 0 replies
  • 0 likes

Share to FB Not Working

I am running Spotify version 1.0.43.123.g80176796 on my Windows 10 laptop. I have connected Spotify to my Facebook account. When I try to share songs to Facebook a small dialog comes up saying I am not connected to Facebook, when I am. Has anyone run...

  • Casual Listener
  • I am running Spotify version 1.0.43.123.g80176796 on my Windows 10 laptop. I have connected Spotify to my Facebook account. When I try to share songs to Facebook a small dialog comes up saying I...
  • Jacob
  • Community Legend
  • 146 Views
  • 3 replies
  • 0 likes
  • Windows
  • 146 Views
  • 3 replies
  • 0 likes

Spotify will not play some local songs, even if they are in Spotify's database

Having backed Portraits' debut album Monad via Kickstarter, I have now recieved the digital version of the album. It should have been a joyous event. Instead, I am cursed with silence because spotify won't play any of the album tracks. There is no pr...

  • Casual Listener
  • Having backed Portraits' debut album Monad via Kickstarter, I have now recieved the digital version of the album. It should have been a joyous event. Instead, I am cursed with silence because spotify...
  • 135 Views
  • 0 replies
  • 0 likes
  • Windows
  • 135 Views
  • 0 replies
  • 0 likes

playlist

My playlist contains 700 songs, as it says on my phone and tablet.On my laptop (Windows Vaio) on the other hand, it says it contains 699. Anyone knows why this is? Thanks,Rowan.

  • Casual Listener
  • My playlist contains 700 songs, as it says on my phone and tablet. On my laptop (Windows Vaio) on the other hand, it says it contains 699.  Anyone knows why this is?   Thanks, Rowan.
  • 92 Views
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  • 0 likes
  • Windows
  • 92 Views
  • 0 replies
  • 0 likes

Solved!! Windows app 1.0.44.100

Currently running Windows app 1.0.43.123.g80176796Click Help > About Spotify"A new version of Spotify is available (1.0.4.100) Click here to download"Click "Click here to download" linkMessage from step 3 disappearsNothing is downloaded & installer d...

  • Casual Listener
  • Currently running Windows app 1.0.43.123.g80176796 Click Help > About Spotify "A new version of Spotify is available (1.0.4.100) Click here to download" Click " Click here to download " link M...
  • ArtVandelay
  • Casual Listener
  • 299 Views
  • 2 replies
  • 0 likes
  • Windows
  • 299 Views
  • 2 replies
  • 0 likes

Spotify Launcher doesn't show everything

Hello!Since the last update my Spotify Launcher just start but dont show anything, it's just a black screen with the options in the picture below...The options are in german, I am sry for that I hope u can help me to fix this problem.

Unbenannt-1.jpg
  • Newbie
  • Hello! Since the last update my Spotify Launcher just start but dont show anything, it's just a black screen with the options in the picture below...The options are in german, I am sry for that 😉 ...
  • McLachlan
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • Windows
  • 133 Views
  • 1 replies
  • 0 likes

Accidentally removed soundtrack and don't remember it's name

Accidentally clicked on X and removed a track from "Your Music" generic playlist. The problem is that I haven't noticed what was the name of soundtrack. Is there a way to undelete it?

  • Casual Listener
  • Accidentally clicked on X and removed a track from "Your Music" generic playlist. The problem is that I haven't noticed what was the name of soundtrack. Is there a way to undelete it?
  • alex_lv
  • Casual Listener
  • 202 Views
  • 4 replies
  • 0 likes
  • Windows
  • 202 Views
  • 4 replies
  • 0 likes

Customize Activity Tab

Hey there, is it possible to customise the activty tab so I can choose which friends activity I am seeing? I am using the latest spotify version my desktop computer (Windows 10). Thanks in advance

  • Newbie
  • Hey there,   is it possible to customise the activty tab so I can choose which friends activity I am seeing?   I am using the latest spotify version my desktop computer (Windows 10). &...
  • 181 Views
  • 0 replies
  • 1 likes
  • Windows
  • 181 Views
  • 0 replies
  • 1 likes

Superuser Contribution Diamonds broke Spotify!

To explain this further, when the ad for Forevermark diamonds appeared my client broke. The ad says it is playing but I hear no audio and the ad does not complete. Instead it stops at 14 of 15 seconds. What is also perplexing is that whenever I chang...

  • Music Fan
  • To explain this further, when the ad for Forevermark diamonds appeared my client broke. The ad says it is playing but I hear no audio and the ad does not complete. Instead it stops at 14 of 15 second...
  • Melody
  • Community Manager
  • 206 Views
  • 3 replies
  • 0 likes
  • Windows
  • 206 Views
  • 3 replies
  • 0 likes

Facebook sync? Discover Weekly? Help?

Where to begin. Lately, I've experienced several issues with Facebook and my Spotify account. I'll list them in bullet points:Discover Weekly is using an old profile picture that I haven't had since June, and despite disconnecting and reconnecting my...

  • Casual Listener
  • Where to begin. Lately, I've experienced several issues with Facebook and my Spotify account. I'll list them in bullet points: Discover Weekly is using an old profile picture that I haven't had sin...
  • AdamDuarte882
  • Casual Listener
  • 191 Views
  • 1 replies
  • 0 likes
  • Windows
  • 191 Views
  • 1 replies
  • 0 likes

Choppy playback on Windows Spotify app

hi, Is there a reason why my music comes thru quite choppy thru the spotify app using a windows computer?

  • Casual Listener
  • hi,  Is there a reason why my music comes thru quite choppy thru the spotify app using a windows computer?
  • 219 Views
  • 0 replies
  • 0 likes
  • Windows
  • 219 Views
  • 0 replies
  • 0 likes

Browse/Discover not working

I have been an “old version – v09.15.27” daily Spotify Unlimited client for the past few years. I use it as a drumming play-along program on my Win7 laptop; because of this, the old version works much better for me. Problem is the “Browse” option has...

  • Casual Listener
  • I have been an “old version – v09.15.27” daily Spotify Unlimited client for the past few years. I use it as a drumming play-along program on my Win7 laptop; because of this, the old version works muc...
  • doubleadawg
  • Newbie
  • 333 Views
  • 1 replies
  • 0 likes
  • Windows
  • 333 Views
  • 1 replies
  • 0 likes

Currently playing artwork / ad not updating

This has been an ongoing problem for ages. When an advert has run it's course the area that displays the current album artwork in the bottom left (not sure what it's referred to as) doesn't update, it either gets stuck with the artwork from a track p...

  • Regular
  • This has been an ongoing problem for ages. When an advert has run it's course the area that displays the current album artwork in the bottom left (not sure what it's referred to as) doesn't update, i...
  • 124 Views
  • 0 replies
  • 0 likes
  • Windows
  • 124 Views
  • 0 replies
  • 0 likes

Solved!! Failed to Connect to Tumblr

Hi everyone Two days ago I've tried to connect my Spotify account to a Tumblr, but everytime I try that, it gives me an error, saying it failed to connect. I thought my password was wrong (since my email was correct) so I've changed it, but still got...

  • Regular
  • Hi everyone   Two days ago I've tried to connect my Spotify account to a Tumblr, but everytime I try that, it gives me an error, saying it failed to connect. I thought my password was wrong (s...
  • pepoluan
  • Casual Listener
  • 7280 Views
  • 30 replies
  • 0 likes
  • Windows
  • 7280 Views
  • 30 replies
  • 0 likes

Solved!! Remove my music

Can anybody tell me how to remove my music from Spotify? The tracks listd here are old and pretty rough. I'd just as soon they not be listed here.

  • Casual Listener
  • Can anybody tell me how to remove my music from Spotify?  The tracks listd here are old and pretty rough.  I'd just as soon they not be listed here.
  • Jacob
  • Community Legend
  • 29523 Views
  • 6 replies
  • 0 likes
  • Windows
  • 29523 Views
  • 6 replies
  • 0 likes