Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Tuesday
r6ze-mvm2k_7
Regular
81132 Views
80 replies
27 likes

81132 Views
80 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
Lanciano007
Gig Goer
93830 Views
289 replies
22 likes

93830 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6704 Views
1 replies
6 likes

6704 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147331 Views
0 replies
26 likes
Mac
Windows

147331 Views
0 replies
26 likes

Scroll bar in the way when moving mouse cursor to subfolder

I attached a video clip to show what this "bug" looks like. The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll bar will be in the way between the list and the subfolder popup and whe...

ponponpon
Newbie
I attached a video clip to show what this "bug" looks like. The problem is when I go to a subfolder in a popup list that has so many items that the scroll bar apperas. The scroll b...
2017-09-29 5:00:34 PM
356 Views
0 replies
0 likes
Windows

356 Views
0 replies
0 likes

Search results decreases or lessen when using the sorting options

So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the results it actually removes some of them. In my case its a lot of t...

Flamecore
Newbie
So I don't know if anybody else has ran into this issue. I've only ran into it a moment ago myself but it would seem that when using the search bar on Spotify, if you try sorting the result...
2017-09-29 3:50:07 PM
237 Views
0 replies
0 likes
Windows

237 Views
0 replies
0 likes

Spotify Changing the Artist in My Local Files

So I've purchased Beyonce's Lemonade and I've burned it onto my computer, put it into my local files so that way I can add the songs to other playlists while on mobile. Everything is working how it should but two of the song's information is wrong in...

theeyeti
Newbie
So I've purchased Beyonce's Lemonade and I've burned it onto my computer, put it into my local files so that way I can add the songs to other playlists while on mobile. Everything is working how it s...
2016-12-06 7:54:11 PM
2017-09-29 11:02:11 AM
pimmink
Newbie
504 Views
1 replies
0 likes
Windows

504 Views
1 replies
0 likes

Solved!! rearrange order of tracks in a playlist

I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganized by that label. I can no longer drag tracks into ...

mewminerva
Regular
I have a playlist that I've added songs to, and rearranged by dragging the tracks into different orders. At some point I clicked one of the column titles (Track, Artist, Album..) and it was reorganiz...
2012-02-19 12:13:30 AM
2017-09-29 7:45:14 AM
Le_Zissou
Regular
57424 Views
30 replies
10 likes

57424 Views
30 replies
10 likes

How can I delete the following error?

The message above translates to "This song is not available. If you have the file in the computer you can import it."I have music downloads in a portable hard drive, and I once decided to import it to Spotify, but now I've lost the hard drive and the...

cuentarglo2
Newbie
The message above translates to "This song is not available. If you have the file in the computer you can import it." I have music downloads in a portable hard drive, and I once decided to import it...
2017-09-29 3:18:02 AM
380 Views
0 replies
0 likes

380 Views
0 replies
0 likes

LCD soundsystem displays "can't play the current song" for radio stations

this has been driving me nuts the last few months. i haven't noticed it in the android app.. every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, the song stops at the beginning and the blue banner up top says "c...

murso74
Casual Listener
this has been driving me nuts the last few months. i haven't noticed it in the android app.. every time i hit an LCD Soundsystem song on the desktop app while im in any kind of radio, th...
2017-09-28 10:29:31 PM
293 Views
0 replies
0 likes
Windows

293 Views
0 replies
0 likes

Desktop app is bugged out, can't uninstall

Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead. If I try to play any specific song, I get "This song is not available. If you have the file on your computer you can import it". If ...

corwin86
Newbie
Whenever I press play on a playlist, Spotify doesn't play any sound and just skips rapidly through the songs instead. If I try to play any specific song, I get "This song is not available. If y...
2017-09-28 7:24:56 PM
251 Views
0 replies
0 likes
Windows

251 Views
0 replies
0 likes

Discover weekly and release radar lists haven't been updated since a year ago

Hi, My Discover weekly and release radar playlists haven't been updated since 2016-07-11. I'm using Spotify premium on Windows 10. any suggestions?

amirpasha
Newbie
Hi, My Discover weekly and release radar playlists haven't been updated since 2016-07-11. I'm using Spotify premium on Windows 10. any suggestions?
2017-09-28 6:29:42 PM
205 Views
0 replies
0 likes
Windows

205 Views
0 replies
0 likes

desktop app updates

can anybody tell me what the desktop app updates mean I have updated them a few updates but I don't know what changed does it mean new music being updated or added or what

Matthewshaw955
Roadie
can anybody tell me what the desktop app updates mean I have updated them a few updates but I don't know what changed does it mean new music being updated or added or what
2017-09-28 4:50:14 PM
2017-09-28 6:14:56 PM
Maxim
Spotify Star
676 Views
1 replies
0 likes

676 Views
1 replies
0 likes

Why I don't have Kpop genre?

My friend told me that he have a Kpop genre on spotify so I looked at my spotify on pc and also on my phone and I don't have it. I think thats because I'm from Poland and he's from Ireland. Can I do something to have that genre? I know that I can use...

Riame
Newbie
My friend told me that he have a Kpop genre on spotify so I looked at my spotify on pc and also on my phone and I don't have it. I think thats because I'm from Poland and he's from Ireland. Can I do ...
2017-09-28 5:37:18 PM
315 Views
0 replies
0 likes
Windows

315 Views
0 replies
0 likes

local files not downloading

hi everyoneI'm currently trying to download some local files from itunes to spotify in a playlist so i can then use them on my iphone. the only problem is that the playlist theyre in as the download thing ticked but the songs stay with a grey arrow n...

jtw143
Newbie
hi everyone I'm currently trying to download some local files from itunes to spotify in a playlist so i can then use them on my iphone. the only problem is that the playlist theyre in as the downloa...
2017-09-28 3:57:43 PM
268 Views
0 replies
0 likes
Windows

268 Views
0 replies
0 likes

Delete button next to Play = bad UI

When you're in you song list the delete button is next to the play button. It's very easy to accidentally click the wrong button and once a song has been deleted (removed) from you song list it's impossible to find out what was deleted. My suggestion...

CrazyD
Music Fan
When you're in you song list the delete button is next to the play button. It's very easy to accidentally click the wrong button and once a song has been deleted (removed) from you song list it's imp...
2017-09-28 3:03:42 PM
323 Views
0 replies
3 likes
Windows

323 Views
0 replies
3 likes

Offline Music Will Only Sync From One Desktop

So I've been using Spotify for a couple years now and have been using the same laptop to manage all my songs...Well recently I bought a new desktopr except offline music will not sync from this computer. I would have to go back to my old laptop to sy...

jnncao
Newbie
So I've been using Spotify for a couple years now and have been using the same laptop to manage all my songs...Well recently I bought a new desktopr except offline music will not sync from this compu...
2017-09-28 5:56:19 AM
202 Views
0 replies
0 likes

202 Views
0 replies
0 likes

Solved!! Greyed out icon

Just curious, what is the grayed out icon between the playlist icon and the volume icon, and how do I make it active?

JonathanMeckler
Casual Listener
Just curious, what is the grayed out icon between the playlist icon and the volume icon, and how do I make it active?
2016-11-11 10:48:29 PM
2017-09-28 3:21:31 AM
matthewhgross
Newbie
3997 Views
3 replies
0 likes
Windows

3997 Views
3 replies
0 likes

Solved!! Avoid a song you don't want to hear

Ok I don't understand why I can't just choose to not play any given songs for an album. For example, oftentimes there will be many songs I like on an album, but a few that I cannot stand. Yet I am forced to manually switch and or listen to these song...

Leeeddd
Casual Listener
Ok I don't understand why I can't just choose to not play any given songs for an album. For example, oftentimes there will be many songs I like on an album, but a few that I cannot stand. Yet I am fo...
2017-09-27 9:28:14 AM
2017-09-28 2:45:58 AM
Leeeddd
Casual Listener
3752 Views
2 replies
6 likes

3752 Views
2 replies
6 likes

Spotify not opening

Been having this issue for about a week now. I click spotify on my computer (Lenovo Yoga 720 on Windows i5 &th Gen) and it just does not open at all. No brief glimpse of the log in or anything just nothing. Then when I try to go to taskbar and proces...

Cullan_28
Newbie
Been having this issue for about a week now. I click spotify on my computer (Lenovo Yoga 720 on Windows i5 &th Gen) and it just does not open at all. No brief glimpse of the log in or anyth...
2017-09-27 11:43:47 PM
602 Views
0 replies
0 likes

602 Views
0 replies
0 likes

Spotify Firewall Settings & IP Address Range

I am the system administrator for a high school that wishes to allow students to use Spotify on our network. I've discovered that I need to allow for port TCP 4070, but I still need to know Spotify's public IP Address(es) that correspond to these por...

SCGSAH
Casual Listener
I am the system administrator for a high school that wishes to allow students to use Spotify on our network. I've discovered that I need to allow for port TCP 4070, but I still need to know Spotify's...
2015-04-06 8:03:59 PM
2017-09-27 9:36:32 PM
rickymontenegr0
Casual Listener
138987 Views
6 replies
4 likes
Windows

138987 Views
6 replies
4 likes

Solved!! How do I change my profile picture?

I'm a long term subscriber, The 4 songs out of the first 5 I saved to my spotify account became my profile picture. Two of the 4 pictures are the same band. I like these songs but dont feel they represent my true musical taste or favorites. How can I...

Fredcat
Music Fan
I'm a long term subscriber, The 4 songs out of the first 5 I saved to my spotify account became my profile picture. Two of the 4 pictures are the same band. I like these songs but dont feel they repr...
2013-09-21 9:08:09 AM
2017-09-27 8:54:33 PM
Justdread2017v2
Newbie
85771 Views
16 replies
1 likes

85771 Views
16 replies
1 likes

Fullscreen icon

The fullscreen icon does not appear for me.

Nadim___
Newbie
The fullscreen icon does not appear for me.
2017-09-27 5:07:51 PM
315 Views
0 replies
0 likes
Windows

315 Views
0 replies
0 likes

Solved!! Wont play some songs.

I've got Spotify unlimited. For a few songs, it just won't play. The play bar is empty, it says it's playing but there's no sound or anything. Only happens on some songs, and even after I've imported local files of the same songs it wont play. I'd th...

AutumnsBandit
Casual Listener
I've got Spotify unlimited. For a few songs, it just won't play. The play bar is empty, it says it's playing but there's no sound or anything. Only happens on some songs, and even after I've imported...
2012-04-09 3:22:34 PM
2017-09-27 5:07:45 PM
Phedra
Newbie
10670 Views
26 replies
1 likes

10670 Views
26 replies
1 likes

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