Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...
150124 Views
0 replies
26 likes
Hey guys, since the last update i cannot put songs on endless repeat like it was possible previously? Is this going to be fixed?
Hey guys, since the last update i cannot put songs on endless repeat like it was possible previously? Is this going to be fixed?
731 Views
0 replies
0 likes
So, as many people seem to face, I unfortuantely am having an issue with my local files. The weird thing is, it is literally ONE local file that won't play, the rest are all fine. This particular one adds to my library, is searchable within my local ...
So, as many people seem to face, I unfortuantely am having an issue with my local files. The weird thing is, it is literally ONE local file that won't play, the rest are all fine. This particul...
Newbie
764 Views
1 replies
0 likes
Spotify crashes when I try to open it.I'm running Windows 10 with relatively little ram in my computer (it's cavernous inside here!) and I'm not sure what would conflict with it. Except for the newest update, maybe.it works in cmd line with appdata /...
Spotify crashes when I try to open it. I'm running Windows 10 with relatively little ram in my computer (it's cavernous inside here!) and I'm not sure what would conflict with it. Except for the new...
661 Views
0 replies
0 likes
I work at a small company that allows the employees to listen to spotify and a few other music apps while they work. However we are planning a change to the software we use to control web access. Our current software is desktop based and installed on...
I work at a small company that allows the employees to listen to spotify and a few other music apps while they work. However we are planning a change to the software we use to control web acces...
1447 Views
0 replies
1 likes
Hello, I bought Spotify Premium, but i can't play any songs. On my phone everything works fine. I get this error: Translated in my bad English it says: This song isn't available. If this data is on your desktop, you can import it. Maybe someone is ab...
Hello, I bought Spotify Premium, but i can't play any songs. On my phone everything works fine. I get this error: Translated in my bad English it sa...
Newbie
843 Views
2 replies
1 likes
I see no possibility to change it to dd/mm/yyyy.
I see no possibility to change it to dd/mm/yyyy.
289 Views
0 replies
0 likes
Hello,I would like to know if a feature was removed, or if it's just my PC having issues. To get to the point, previously when spotify was minimized and I pressed the "previous" or "next' butto on my keyboard, a small rectangle on the top left of my ...
Hello, I would like to know if a feature was removed, or if it's just my PC having issues. To get to the point, previously when spotify was minimized and I pressed the "previous" or "next' ...
263 Views
0 replies
0 likes
Hello, My spotify premium refuses to play more than 2-3 songs without freezing at the end of one of the tracks. I then have to click skip to go to the next track every time.This occurs only when on a VPN, and spotify displays the error message "can't...
Hello, My spotify premium refuses to play more than 2-3 songs without freezing at the end of one of the tracks. I then have to click skip to go to the next track every time. This occurs o...
Roadie
1161 Views
3 replies
0 likes
Hello, I would like to "reopen" this discussion because now it's happening to me as well, 5 years after the linked post started. I changed my laptop to an HP Elitebook 840 G4 where the sound card, I'm assuming, is onboard. The symptoms are the same a...
Hello, I would like to "reopen" this discussion because now it's happening to me as well, 5 years after the linked post started. I changed my laptop to an HP Elitebook 840 G4 where ...
Newbie
1242 Views
3 replies
2 likes
When I select either the album or song in the library the delete is greyed out, am I missing something?
When I select either the album or song in the library the delete is greyed out, am I missing something?
Newbie
69094 Views
64 replies
0 likes
I'm a premium member, no prob's with account or subscription, internet connction is fine, but when I push play, nothing happens. The play button changes to pause, and the playback bar starts at 0.00, but then nothing happens. In the past, I have just...
I'm a premium member, no prob's with account or subscription, internet connction is fine, but when I push play, nothing happens. The play button changes to pause, and the playback bar starts at 0.00,...
Newbie
35046 Views
32 replies
0 likes
I am on Windows and using version 1.0.64.399.g4637b02a. I am right clicking a playlist I own and selecting "Create Similar Playlist" - nothing happens. No playlist is created and no prompt comes up. The button is enabled but nothing happens when it i...
I am on Windows and using version 1.0.64.399.g4637b02a. I am right clicking a playlist I own and selecting "Create Similar Playlist" - nothing happens. No playlist is created and no prompt c...
Newbie
734 Views
2 replies
0 likes
Hi,Two weeks ago Spotify was doing fine with a blue tooth connection to my Sony Audio system/speakers.(about 4 meters away)Now no more music, sometimes just a crackling sound. Unless I take my desktop (Win 10/64) next to the speakers, then the connec...
Hi, Two weeks ago Spotify was doing fine with a blue tooth connection to my Sony Audio system/speakers.(about 4 meters away) Now no more music, sometimes just a crackling sound. Unless I take my de...
397 Views
0 replies
0 likes
Spotify used to be rock solid, but now all it does is max out my system resources and then crash. No error messages, it just goes completely un responsive after start. This happens on both my work laptop and my home laptop. I'm serioulsy about 2 seco...
Spotify used to be rock solid, but now all it does is max out my system resources and then crash. No error messages, it just goes completely un responsive after start. This happens on both my work la...
Newbie
9397 Views
10 replies
2 likes
When I try to play my saved songs on my laptop, it will play the wrong song. I click on the most recently saved songs and instead it will play a song that I saved a long time ago. (ex. I will click on "18" by Anarbor and instead, it will play "Still ...
When I try to play my saved songs on my laptop, it will play the wrong song. I click on the most recently saved songs and instead it will play a song that I saved a long time ago. (ex. I will click o...
Newbie
830 Views
1 replies
0 likes
Hello, I don't want to spam the forum (I posted something half an hour ago too) but while I'm in feedback mode... I have been a spotify user for quite a while now, and I have observed that certain songs change seemingly in-place. What I mean by this ...
Hello, I don't want to spam the forum (I posted something half an hour ago too) but while I'm in feedback mode... I have been a spotify user for quite a while now, and I have observ...
Newbie
2677 Views
8 replies
3 likes
HelloI'm using Chromecast to cast Spotify audio from my desktop to my TV.But as my desktop is in a different room, I would like to have the possibility to listen Spotify on my PC at the same time other people are listening in the living room.I alread...
Hello I'm using Chromecast to cast Spotify audio from my desktop to my TV. But as my desktop is in a different room, I would like to have the possibility to listen Spotify on my PC at the same ti...
Community Legend
832 Views
1 replies
0 likes
Every time I try to go onto any of my daily mixes I get that message and "Please try with something else" is there any way to fix this.
Every time I try to go onto any of my daily mixes I get that message and "Please try with something else" is there any way to fix this.
704 Views
0 replies
3 likes
I cannot open Spotify. I cannot even uninstall Spotify. I turned off Bitdefender. I tried moving the Spotify folder from Roaming/Appdata. None of those work. When I try to open Spotify my cursor shows a small period of wait/working (hourglass) then n...
I cannot open Spotify. I cannot even uninstall Spotify. I turned off Bitdefender. I tried moving the Spotify folder from Roaming/Appdata. None of those work. When I...
Newbie
1320 Views
4 replies
0 likes
