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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11589 Views

105 replies

47 likes

  • 11589 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1326 Views

15 replies

2 likes

Possible Bug
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  • 15 replies
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3279 Views

39 replies

2 likes

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  • 39 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8954 Views

0 replies

4 likes

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Spotify Connect (Sonos) while not on home Wifi still "steals" connection

I've recently noticed that my Spotify Connect devices (Sonos) are available within my Windows desktop Spotify app, even while not at home and connected to the wifi where those devices live. I can even choose to switch the output to my home Sonos inst...

Newbie

I've recently noticed that my Spotify Connect devices (Sonos) are available within my Windows desktop Spotify app, even while not at home and connected to the wifi where those devices live. I can eve...

673 Views

0 replies

0 likes

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Desktop problems after windows creators fall update

I have updated my windows 10 to the latest creators fall update. After that the desktop app stops at the end of a song claiming it cannot play. Somtimes it's at the beginning of a song. I have reinstalled spotifiy with the latest windows app version ...

Regular

I have updated my windows 10 to the latest creators fall update.  After that the desktop app stops at the end of a song claiming it cannot play.  Somtimes it's at the beginning of a song....

Chojin

Regular

1222 Views

2 replies

0 likes

Windows
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  • 2 replies
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Add to queue problem on Windows 7 desktop app

When I right click on a song to add to queue and then left click the song, nothing is happening. This is a fault that has only started today but is becoming frustrating. Does anyone know what the problem is and how I can resolve it?

Newbie

When I right click on a song to add to queue and then left click the song, nothing is happening. This is a fault that has only started today but is becoming frustrating. Does anyone know what the pro...

361 Views

0 replies

0 likes

  • 361 Views
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High CPU usage during ads

The CPU usage spikes a lot during ads. Not only video ads, but regular ones two. I've seen the usage to go up to over 70% !!! That's not normal. I personally don't mind ads, but there's something wrong with them. Specs:Windows 10 Education with the l...

Newbie

The CPU usage spikes a lot during ads. Not only video ads, but regular ones two. I've seen the usage to go up to over 70% !!! That's not normal. I personally don't mind ads, but there's something wro...

619 Views

0 replies

0 likes

Windows
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This song is unavailable

For some time now I can't play any song by The xx or Lana Del Rey, previously on my phone it said that I discovered a premium option when I tried to shuffle play their songs, but on my PC it said that their songs are unavailable, now that I acquired ...

Newbie

For some time now I can't play any song by The xx or Lana Del Rey, previously on my phone it said that I discovered a premium option when I tried to shuffle play their songs, but on my PC it said tha...

500 Views

0 replies

0 likes

Windows
  • 500 Views
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Strange behavior when turning on screen

I have a strange problem with SpotifyMy setup, PC (with a screen directly connected with dvi) ->hdmi -> hdmi splitter (to stereo and projector). Now, the sound should always go out through the hdmi to the stereo no matter if the screen or the project...

Newbie

I have a strange problem with Spotify My setup, PC (with a screen directly connected with dvi) ->hdmi -> hdmi splitter (to stereo and projector).   Now, the sound should always go out t...

426 Views

0 replies

0 likes

Windows
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Solved!! Spotify premium on iPhone wants me sign in every time!

Hi <br>Getting really frustrated and bored at having to log in every single time I open the iphone app.<br>It always used to keep me logged in, but every time I re-open app it wants me to log in?<br>Any help much appreciated<br>

Casual Listener

Hi &lt;br&gt;Getting really frustrated and bored at having to log in every single time I open the iphone app.&lt;br&gt;It always used to keep me logged in, but every time I re-open ap...

renehendler

Newbie

1922 Views

6 replies

0 likes

Windows
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  • 6 replies
  • 0 likes

Spotify Desktop ui glitching out

On the spotify desktop app, the ui is all messed up. Various text seems to be "boxed in" and there are squares of black

Newbie

On the spotify desktop app, the ui is all messed up. Various text seems to be "boxed in" and there are squares of black

516 Views

0 replies

0 likes

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A lot of songs in a playlist are gone

I have a playlist "Starred" that I had saved 3000+ songs to, everything from bands with names that start with numbers through ZZTop. I just found today that everything prior to Randy Newman (alphabetically) was missing. I have started transferring so...

Casual Listener

I have a playlist "Starred" that I had saved 3000+ songs to, everything from bands with names that start with numbers through ZZTop.  I just found today that everything prior to Randy Newman (al...

350 Views

0 replies

0 likes

Windows
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Static In Background of Songs

Hello, I have been using spotify for years now (since 2012 I believe) and am a bit of a music junkie so I love it for being able to listen to endless new music without paying much for it. Unfortunately, lately I have been hearing static in the backgr...

Newbie

Hello,    I have been using spotify for years now (since 2012 I believe) and am a bit of a music junkie so I love it for being able to listen to endless new music without paying much fo...

WalkingStoopid

Newbie

13268 Views

8 replies

9 likes

  • 13268 Views
  • 8 replies
  • 9 likes

Auto Overlay?

Is there a way to have the overlay automatically pop up when the song changes? I notice it does this when I change songs myself, but it'd be great to have an option to have it show up everytime the song changes. Thanks.

Newbie

Is there a way to have the overlay automatically pop up when the song changes? I notice it does this when I change songs myself, but it'd be great to have an option to have it show up everytime the s...

535 Views

0 replies

2 likes

  • 535 Views
  • 0 replies
  • 2 likes

Installing or Starting Spotify (error 17 - group policy)

Hello, I just wanted to add a tip, I think no one has mentioned yet about this problem installing Spotify (error 17, blocked by group policy etc.) I had this problem and found out that it was CryptoPrevent policies blocking the installation, and it w...

Newbie

Hello, I just wanted to add a tip, I think no one has mentioned yet about this problem installing Spotify (error 17, blocked by group policy etc.)   I had this problem and found out that it wa...

823 Views

0 replies

0 likes

Web Player
Windows
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Trying to Play Music getting message saying "The Song is not available"

When I try to play any song on my Windows Desktop a message comes up saying "This song is not available. If you have the file on your computer you can import it." WHAT is this? & what should I do?

Newbie

When I try to play any song on my Windows Desktop a message comes up saying "This song is not available. If you have the file on your computer you can import it."   WHAT is this? & what sh...

Catlover0304

Casual Listener

4022 Views

22 replies

3 likes

  • 4022 Views
  • 22 replies
  • 3 likes

Sign in Problems

I have problems logging into Spotify from my iMac. It works fine (offline) on the phone though, so there's nothing wrong with my WiFi connection. When I try to log in it comes up a "firewall error 117" - however, I do not have the firewall active (tu...

Regular

I have problems logging into Spotify from my iMac. It works fine (offline) on the phone though, so there's nothing wrong with my WiFi connection. When I try to log in it comes up a "firewall error 11...

492 Views

0 replies

0 likes

Windows
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  • 0 replies
  • 0 likes

Shuffle Glitch

Hi! I have noticed two very strange glitches to do with shuffle on both the Windows and iOS version of spotify: Re-shuffling a list by pressing the shuffle button twice will retain the next song and not consider it when shuffling.Shuffling will shuff...

Casual Listener

Hi!   I have noticed two very strange glitches to do with shuffle on both the Windows and iOS version of spotify:   Re-shuffling a list by pressing the shuffle button twice will retain...

733 Views

0 replies

3 likes

Windows
  • 733 Views
  • 0 replies
  • 3 likes

A Firewall May be blocking Spotify... Error Code 15

Hi Everyone! I'm not able to login Spotify in my laptop as it says that a firewall may be blocking it, showing the error code 15. I have tried disabling Windows Defender on my Windows 10 laptop, but it still won't work. Logging in my other devices do...

Newbie

Hi Everyone!   I'm not able to login Spotify in my laptop as it says that a firewall may be blocking it, showing the error code 15. I have tried disabling Windows Defender on my Windows 10 lap...

2626 Views

0 replies

2 likes

Windows
  • 2626 Views
  • 0 replies
  • 2 likes

Solved!! Memory leak after Windows 10 Creators Update?

Brief description of the issue: After updating today from the Windows 10 Anniversary Update to the Creators Update, Spotify seems to be leaking memory when I start Spotify, to the point that it causes my computer to run completely out of memory withi...

Regular

Brief description of the issue:  After updating today from the Windows 10 Anniversary Update to the Creators Update, Spotify seems to be leaking memory when I start Spotify, to the point that it...

loopguru

Casual Listener

32674 Views

52 replies

8 likes

Windows
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  • 52 replies
  • 8 likes

The Perfect Multi-room integrater

I work for a retailer that carries Sonos, SoundTouch, Heos, Etc. The list of companies and products continues to grow. Spotify is awesome and gives you access to devices connected to the same Wi-Fi network. How cool would it be if there was a plus si...

Newbie

I work for a retailer that carries Sonos, SoundTouch, Heos, Etc.  The list of companies and products continues to grow.  Spotify is awesome and gives you access to devices connected to the ...

608 Views

0 replies

1 likes

  • 608 Views
  • 0 replies
  • 1 likes

Desktop app (windows) takes forever to download playlists

Recently since the last update, the playlists are taking a long time to download, some of them with only a few musics take the entire day to download. I tested my internet and my connection is running normally at high speed. I thinked that reinstall ...

Casual Listener

Recently since the last update, the playlists are taking a long time to download, some of them with only a few musics take the entire day to download. I tested my internet and my connection is runnin...

510 Views

0 replies

0 likes

  • 510 Views
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Premium - Downloaded Songs Not Playing and Grayed Out

So I've been having this problem since I've started to use my boyfriend's computer. Before, I've never had an issue. My boyfriend has quite a bit of music on his computer itself, but I still use Spotify because he doesn't have nearly enough music tha...

Newbie

So I've been having this problem since I've started to use my boyfriend's computer. Before, I've never had an issue.    My boyfriend has quite a bit of music on his computer itself, but I...

703 Views

0 replies

0 likes

  • 703 Views
  • 0 replies
  • 0 likes