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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84250 Views

40 replies

68 likes

  • 84250 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798881 Views

505 replies

64 likes

  • 798881 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24656 Views

26 replies

7 likes

  • 24656 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

  • 3107 Views
  • 0 replies
  • 4 likes

Can't update my local files folder

I have been trying to edit my local files, but am not able to. Have followed several guides and also reinstalled spotify, nothign seems to fix the problem. Can anyone help me out here?

Newbie

I have been trying to edit my local files, but am not able to. Have followed several guides and also reinstalled spotify, nothign seems to fix the problem. Can anyone help me out here? 

377 Views

0 replies

0 likes

Windows
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Spotify closes after about 5-10 minutes on Windows 10

Hello! I have a Windows 10 laptop. Every time I try to run the spotify app, it closes after about 5-10 minutes of play. I am a premium user. I have tried to uninstall and reinstall. I have searched and seen that there have been problems with this in ...

Newbie

Hello!   I have a Windows 10 laptop. Every time I try to run the spotify app, it closes after about 5-10 minutes of play. I am a premium user. I have tried to uninstall and reinstall. I have s...

372 Views

0 replies

0 likes

  • 372 Views
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Musics won't play on Spotify desktop but play on the android

Hello! My spotify is not playing some songs on the desktop version but on my phone it's ok. I tried to reinstall 2 times, and uncheck local files like sugested on previous posts with similar situations, but it hasn't worked =(Can someone help me?

Visitor

Hello!   My spotify is not playing some songs on the desktop version but on my phone it's ok. I tried to reinstall 2 times, and uncheck local files like sugested on previous posts with similar...

Sebasty

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Unable to listen to any Eminem songs on Windows and Android

This is a really weird issue. For some reason, I'm unable to listen to any song by Eminem. On Windows, it says "This song is not available. If you have the file on your computer you can import it." On Android, trying to play any Eminem song will imme...

Casual Listener

This is a really weird issue. For some reason, I'm unable to listen to any song by Eminem. On Windows, it says "This song is not available. If you have the file on your computer you can import it." O...

Sebasty

Community Legend

735 Views

2 replies

0 likes

Web Player
Windows
  • 735 Views
  • 2 replies
  • 0 likes

No puedo reproducir ninguna canción de Imagine Dragons

Precisamente, desde el programa o aplicación de W10 no me es posible reproducir ninguna canción de Imagine Dragons, pero desde Spotify Web sí; espero haya una solución a esto.

Newbie

Precisamente, desde el programa o aplicación de W10 no me es posible reproducir ninguna canción de Imagine Dragons, pero desde Spotify Web sí; espero haya una solución a esto.

416 Views

0 replies

0 likes

Windows
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This song is not available. RECURRING PROBLEM on desktop

I am only experiencing this on windows desktop and it's maddening. i'm a premium subscriber. yet when i try to play certain artists: katy perry, maroon 5, the killers: it's says 'this song is not available'. it works fine on my iphone app. can someon...

Casual Listener

I am only experiencing this on windows desktop and it's maddening.  i'm a premium subscriber. yet when i try to play certain artists: katy perry, maroon 5, the killers: it's says 'this song is ...

JiMy360

Music Fan

377 Views

1 replies

1 likes

Windows
  • 377 Views
  • 1 replies
  • 1 likes

Sharing problems

I've been having some problems to share stuff on Spotify. I select the song I want to share with a friend then I type a message and it says "shred successfully". But it doesn't share ! My friends don't get my sharesIt's totally okay to share to faceb...

Casual Listener

I've been having some problems to share stuff on Spotify. I select the song I want to share with a friend then I type a message and it says "shred successfully". But it doesn't share ! My friends don...

wuhampisen

Casual Listener

782 Views

4 replies

0 likes

  • 782 Views
  • 4 replies
  • 0 likes

Desktop won't play

When I click on ANY song it says "This song is not available. If you have the file on your computer you can import it." It will play on my phone but not the computer. I tried switching from the phone to the computer and it just stops playing on the c...

Casual Listener

When I click on ANY song it says "This song is not available. If you have the file on your computer you can import it." It will play on my phone but not the computer. I tried switching from the phone...

Atten

Casual Listener

696 Views

5 replies

1 likes

Web Player
Windows
  • 696 Views
  • 5 replies
  • 1 likes

New updates disconnect LastFM sometimes

This is seriously messed up. Why the **bleep** do some Spotify updates disconnect the Last.FM connection and set the HQ streaming 'off' again?Is it really **bleep**ing mandatory to start checking settings after every update now?

Regular

This is seriously messed up. Why the **bleep** do some Spotify updates disconnect the Last.FM connection and set the HQ streaming 'off' again? Is it really **bleep**ing mandatory to start checking...

326 Views

0 replies

0 likes

Windows
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Windows desktop app

I used to be able to use the windows desktop app until about 3 months ago. Every time I open the app the busy arrow spins and just makes a loud honking noise. I have in installed and reinstalled and still the same. Need help to get it to work again.

Newbie

I used to be able to use the windows desktop app until about 3 months ago. Every time I open the app the busy arrow spins and just makes a loud honking noise. I have in installed and reinstalled and ...

286 Views

0 replies

0 likes

Windows
  • 286 Views
  • 0 replies
  • 0 likes

Solved!! I can't play the song and it is grayed out

Hello everyone,I'm from Turkey. A friend recommended the song for me and I listened it on YouTube. It is amazing so I tried to find on Spotify. But I couldn't find the same YouTube version of it. I searched on Google and found it, tried to play it. N...

Newbie

Hello everyone, I'm from Turkey. A friend recommended the song for me and I listened it on YouTube. It is amazing so I tried to find on Spotify. But I couldn't find the same YouTube version of it. I...

Sebasty

Community Legend

1014 Views

1 replies

0 likes

Windows
  • 1014 Views
  • 1 replies
  • 0 likes

Music stops after 8 secons

Hi I re-launched my desktop player after the notification bar said there was an update and it only plays music for 8 secons and then stops. I press play and it continues but then stops again afer 8 secons. I've restarted my PC and it's still doing it...

Visitor

Hi I re-launched my desktop player after the notification bar said there was an update and it only plays music for 8 secons and then stops.  I press play and it continues but then stops again ...

BartdeVries

Newbie

794 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Solved!! Recover Accidentally Deleted Playlist

I accidentally deleted my playlist "Playlist 1". Is there any way to get it back? Thank you! Joao Rocha

Casual Listener

I accidentally deleted my playlist "Playlist 1". Is there any way to get it back? Thank you! Joao Rocha

Mikalito_a

Newbie

89887 Views

37 replies

6 likes

Windows
  • 89887 Views
  • 37 replies
  • 6 likes

I cannot play a SINGLE song on Spotify PC and I've tried everything.

Every time I try to play a song i just get "This song is not available. If you have the file on your computer you can import it. I've deleted localfiles.bnk, and it still didn't work. I've reinstalled Spotify 3 times, and it still hasn't worked. I've...

Casual Listener

Every time I try to play a song i just get "This song is not available. If you have the file on your computer you can import it.   I've deleted localfiles.bnk, and it still didn't work. I've r...

264 Views

0 replies

0 likes

Windows
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  • 0 replies
  • 0 likes

Solved!! Not Playing certain songs.

Hey, So I know that there are song that lisences will change and mean that potentially i cannot play them, but i seem to be having a different problem. There seems to be a large amount of songs that are not appearing greyed out on my spotify but when...

Casual Listener

Hey,   So I know that there are song that lisences will change and mean that potentially i cannot play them, but i seem to be having a different problem.   There seems to be a large amo...

otirbnaej

Regular

938 Views

4 replies

2 likes

Windows
  • 938 Views
  • 4 replies
  • 2 likes

I can't listen to Kasabian songs on my PC

Good morning,I have a problem on listening to Kasabian songs on Spotify on my PC.I can listen to all artists without problems, but when I click to a Kasabian song it appears a message that say it's not available.I tried to listen to them on the artis...

Newbie

Good morning, I have a problem on listening to Kasabian songs on Spotify on my PC. I can listen to all artists without problems, but when I click to a Kasabian song it appears a message that say it...

Sebasty

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Radio bug: plays totally unrelated artists

So, this started happening a few days ago. I have a radio that played ambient and now it mixes the songs with jazz, indian hip hop, southern music, etc. This is happening in all my radios and all my devices.It's similar to what happened a year ago.

Casual Listener

So, this started happening a few days ago. I have a radio that played ambient and now it mixes the songs with jazz, indian hip hop, southern music, etc. This is happening in all my radios and all my ...

canokarako

Regular

812 Views

2 replies

2 likes

Windows
  • 812 Views
  • 2 replies
  • 2 likes

Spotify storing media keys

Whenever I trigger the media key for 'next track' on my machine, Spotify just goes skip crazy. It typiclly skips 7 songs, but can and does skip more. Using the built-in 'next track' button works normally. Version: 1.0.65.320.gac7a8e02 edit: I've trie...

Casual Listener

Whenever I trigger the media key for 'next track' on my machine, Spotify just goes skip crazy. It typiclly skips 7 songs, but can and does skip more.   Using the built-in 'next track' button w...

DJTon3

Casual Listener

635 Views

1 replies

1 likes

Windows
  • 635 Views
  • 1 replies
  • 1 likes

Spotify Player won't work on any browser

Hello all, Spotify Player stopped working for me on all browsers: Chrome, Edge, Internet Explorer, etc. I tried cleaning out the cache / cookies and restarting my computer, but none of these seem to work. I generally use only my laptop, though I thin...

Casual Listener

Hello all,   Spotify Player stopped working for me on all browsers: Chrome, Edge, Internet Explorer, etc. I tried cleaning out the cache / cookies and restarting my computer, but none of these...

chiufucius

Music Fan

1226 Views

1 replies

0 likes

Windows
  • 1226 Views
  • 1 replies
  • 0 likes

Spotify can't resume playing music after reconnecting Bluetooth Headphones - Windows 7

I use bluetooth headphones with my Windows 7 Dell Laptop. If I turn my headphones off while Spotify is playing music, Spotify is unable to recommence playing music when I reconnect the headphones. I have to restart Spotify before I can get it to play...

Regular

I use bluetooth headphones with my Windows 7 Dell Laptop.   If I turn my headphones off while Spotify is playing music, Spotify is unable to recommence playing music when I reconnect the hea...

Smaktat

Casual Listener

3589 Views

9 replies

11 likes

Windows
  • 3589 Views
  • 9 replies
  • 11 likes