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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137280 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137280 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53527 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53527 Views
  • 0 replies
  • 33 likes

Re: Inbox and messages

mattlantis - I actually got that link from the first page. It was one of the first replies. Hope you can get it to work so you can see your messages! This is definitely disappointing. Spotify seems to be moving backwards.

  • Music Fan
  • mattlantis - I actually got that link from the first page. It was one of the first replies. Hope you can get it to work so you can see your messages!  This is definitely disappointing.  Spo...
  • 196 Views
  • 0 replies
  • 1 likes
  • 196 Views
  • 0 replies
  • 1 likes

Re: Inbox and messages

Not sure. That's where it took me clicking your link. Thanks for sharing though... I'd really like to hear from someone with Spotify as to whether or not this has any chance of being reinstated. If not I will certainly look elswhere for my streaming/...

  • Roadie
  • Not sure. That's where it took me clicking your link. Thanks for sharing though... I'd really like to hear from someone with Spotify as to whether or not this has any chance of being reinstated. If n...
  • 199 Views
  • 0 replies
  • 2 likes
  • 199 Views
  • 0 replies
  • 2 likes

Re: Inbox and messages

mattlantis - not sure why yours says 'open' at the beginning. When I click on that link, it takes me right to the messages.

  • Music Fan
  • mattlantis - not sure why yours says 'open' at the beginning. When I click on that link, it takes me right to the messages.
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Spotify PC Desktop App no longer scrobbling to last.fm

I've noticed in the last couple of weeks my spotify PC desktop app no longer scrobbles to last.fm. I am connect to Last.fm in the settings - it shows "connected to last.fm as xxxxx". My android app and iPad spotiffy app's both scrobble fine using the...

  • Roadie
  • I've noticed in the last couple of weeks my spotify PC desktop app no longer scrobbles to last.fm. I am connect to Last.fm in the settings - it shows "connected to last.fm as xxxxx". My android app a...
  • 581 Views
  • 0 replies
  • 6 likes
  • Windows
  • 581 Views
  • 0 replies
  • 6 likes

Downloaded songs are missing

I had several playlists that are downloaded on my pc.I logged into spotify today and all downloaded songs are missing. I restarted my pc and spotify but it doesn't work. Any advice?

  • Newbie
  • I had several playlists that are downloaded on my pc. I logged into spotify today and all downloaded songs are missing.   I restarted my pc and spotify but it doesn't work.    Any...
  • 113 Views
  • 0 replies
  • 0 likes
  • Windows
  • 113 Views
  • 0 replies
  • 0 likes

Local Album Only Partially Uploaded

Hello,A few months ago I noticed a few songs that were uploaded as local files from my computer had disappeared from one of my playlists. Today when I was trying to figure it out I noticed that the songs were grayed out. So, I re-imported the entire ...

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  • Regular
  • Hello, A few months ago I noticed a few songs that were uploaded as local files from my computer had disappeared from one of my playlists. Today when I was trying to figure it out I noticed that t...
  • 120 Views
  • 0 replies
  • 0 likes
  • Windows
  • 120 Views
  • 0 replies
  • 0 likes

Can't sync local files

Spoiler (Highlight to read)Been trying to sync my computers local files with my phones account, searched all other posts about this subject but still nothing works.So far I have:Followed all the instructions suppliedLogged in and out several timesRe ...

  • Visitor
  • Been trying to sync my computers local files with my phones account, searched all other posts about this subject but still nothing works. So far I have: Followed all the instructions supplied Lo...
  • 124 Views
  • 0 replies
  • 0 likes
  • Windows
  • 124 Views
  • 0 replies
  • 0 likes

All Songs Missing on All Devices even after reinstalling, rebooting

Today, I added 3 new songs. When I went to my Songs list on my Windows 10 desktop, instead of seeing my thousands of songs, I only see the 3 I just added. I uninstalled, rebooted, and reinstalled Spotify desktop. I still only have those 3 songs. I ch...

  • Newbie
  • Today, I added 3 new songs. When I went to my Songs list on my Windows 10 desktop, instead of seeing my thousands of songs, I only see the 3 I just added.   I uninstalled, rebooted, and reinst...
  • 126 Views
  • 0 replies
  • 0 likes
  • Windows
  • 126 Views
  • 0 replies
  • 0 likes

Quality Changes during session /tabbing out of Spotify-Window

Hello Community,my problem is that the quality of the song, that I am listening to, is changing to a lower quality, when I tab out of Spotify and go to the browser etc.It takes at least 3-4 sec until the music sound/quality changes and only switchs b...

  • Newbie
  • Hello Community, my problem is that the quality of the song, that I am listening to, is changing to a lower quality, when I tab out of Spotify and go to the browser etc. It takes at least 3-...
  • 155 Views
  • 0 replies
  • 0 likes
  • Windows
  • 155 Views
  • 0 replies
  • 0 likes

[BUG] Desktop client crashes when a playlist its subscribed to makes mass changes

I have done little testing on this but I made this bot a couple months to convert a youtube channel to a spotify playlist and in this bot, I made it remove everything from the playlist and then add all the new songs to the playlist. This causes a cra...

  • Newbie
  • I have done little testing on this but I made this bot a couple months to convert a youtube channel to a spotify playlist and in this bot, I made it remove everything from the playlist and then add a...
  • 103 Views
  • 0 replies
  • 0 likes
  • Windows
  • 103 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

Sadly...I couldn't get this link to work.

  • Casual Listener
  • Sadly...I couldn't get this link to work.
  • 166 Views
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  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

Wish there had been warning so we could access that information before it was removed.

  • Newbie
  • Wish there had been warning so we could access that information before it was removed.
  • 197 Views
  • 0 replies
  • 2 likes
  • 197 Views
  • 0 replies
  • 2 likes

error code 11 - can't install spotify

I just purchased a new laptop and I'm trying to install Spotify but it keeps giving me an error code 11! It is a brand new laptop so I'm not sure why it is telling me I have not enough free memory or disk space. I've read another forum post about the...

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  • Newbie
  • I just purchased a new laptop and I'm trying to install Spotify but it keeps giving me an error code 11!  It is a brand new laptop so I'm not sure why it is telling me I have not enough free me...
  • 1125412791
  • Newbie
  • 861 Views
  • 1 replies
  • 0 likes
  • Windows
  • 861 Views
  • 1 replies
  • 0 likes

Error Code 57

Hello All I deinstalled Spotify from my desktop computer. So everytime when i redownload the client and start it, it gives an Error Code with the Number 57 (In Attachments) Ive read the existing Topic of this Error but the solution there with the adm...

  • Newbie
  • Hello All   I deinstalled Spotify from my desktop computer. So everytime when i redownload the client and start it, it gives an Error Code with the Number 57 (In Attachments) Ive read the exis...
  • ErikG
  • Roadie
  • 928 Views
  • 1 replies
  • 0 likes
  • Windows
  • 928 Views
  • 1 replies
  • 0 likes

Discovery Weekly

Over the last few weeks Discovery Weekly has appeared on my computer as it should. However when using Spotify on my Marantz M-CR610 all my play lists are there except for Discovery Weekly. Is there a simple way to make it reappear like it used to? I'...

  • Newbie
  • Over the last few weeks Discovery Weekly has appeared on my computer as it should.  However when using Spotify on my Marantz M-CR610 all my play lists are there except for Discovery Weekly.&nbsp...
  • 138 Views
  • 0 replies
  • 0 likes
  • Windows
  • 138 Views
  • 0 replies
  • 0 likes

Message Box Missing

Logged in this morning and now the mssge box for sharing music is gone!??? Did spotify get rid of this!?

  • Roadie
  • Logged in this morning and now the mssge box for sharing music is gone!??? Did spotify get rid of this!?
  • Hubo
  • Community Legend
  • 853 Views
  • 1 replies
  • 0 likes
  • Windows
  • 853 Views
  • 1 replies
  • 0 likes

activity feed

my activity feed has been gone for like a week and I read all the posts here that address this issue and I can't solve it! there's posts from 2014 2011 and now it's march 2017 and the activity feed is gone and i tried to remove spotify and setup agai...

  • Newbie
  • my activity feed has been gone for like a week and I read all the posts here that address this issue and I can't solve it! there's posts from 2014 2011 and now it's march 2017 and the activity feed i...
  • MattSuda
  • Spotify Star
  • 186 Views
  • 2 replies
  • 0 likes
  • Windows
  • 186 Views
  • 2 replies
  • 0 likes