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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

157982 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

156657 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11593 Views

1 replies

6 likes

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Problems with the playlist picture

My problem is, when I set a playlist picture, this disappear when I restart Spotify. What´s the problem? Thanks

Newbie

My problem is, when I set a playlist picture, this disappear when I restart Spotify. What´s the problem?   Thanks

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Windows
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Spotify connecting to a browser playing and playing playlists randomly?

For a few days, sometimes, mid-listening, Spotify swaps to playing a random playlist (usually from the featured ones), and it shows that it's playing it on a Web Player. Any idea what might be happening? The only different place I accessed Spotify wi...

Casual Listener

For a few days, sometimes, mid-listening, Spotify swaps to playing a random playlist (usually from the featured ones), and it shows that it's playing it on a Web Player. Any idea what might be happen...

Sebasty

Community Legend

517 Views

3 replies

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Solved!! Media Keys Don't Work Sometimes

Hello. I love Spotify. But there's a very strange bug that is reproducable, but I do not know the cause. There seems to be no reason for this to be happening, so I don't know. The issue is that my media keys on my G710 keyboard, G930 headset and even...

Visitor

Hello.   I love Spotify. But there's a very strange bug that is reproducable, but I do not know the cause. There seems to be no reason for this to be happening, so I don't know.   The i...

MeanBoy

Newbie

13653 Views

10 replies

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Artist won't disappear

I have unsaved all the music i had saved, i am no longer following the artist yet they are still appearing in my artist list. how do i remove them?

Newbie

I have unsaved all the music i had saved, i am no longer following the artist yet they are still appearing in my artist list. how do i remove them? 

386 Views

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Client connects to other clients from different accounts in the same network

Hello, my firewall said that my spotify client exchanges data with the spotify client and iPhone app of a flatmate. Why does it do that? greetings

Newbie

Hello,   my firewall said that my spotify client exchanges data with the spotify client and iPhone app of a flatmate. Why does it do that?   greetings

St4nley

Newbie

549 Views

2 replies

0 likes

Windows
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Ich kann bei "songs" die Titel, die ich mag und angehakt habe, nicht mehr sehen.

Ich wollte meine neulich als Favoriten gespeicherten Lieder anhören, jedoch ist meine Liste "songs" sowie "Alben" komplett leer. Wenn ich auf Künstler gehe, sehe ich dort angehakte lieder. Haken wegmachen und neu hinmachen fügt sie meiner Liste nicht...

Newbie

Ich wollte meine neulich als Favoriten gespeicherten Lieder anhören, jedoch ist meine Liste "songs" sowie "Alben" komplett leer. Wenn ich auf Künstler gehe, sehe ich dort angehakte lieder. Haken wegm...

3173 Views

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Solved!! Spotify not responding to media keys?!

My Asus R453L notebook has Fn media buttons on the arrow keys, but spotify doesn't respond to them.Neither does Itunes or Windows Media playerThe Chrome solutions doesn't work, my chrome has no extensions and it still doesn't work.Any tips or solutio...

Regular

My Asus R453L notebook has Fn media buttons on the arrow keys, but spotify doesn't respond to them. Neither does Itunes or Windows Media player The Chrome solutions doesn't work, my chrome has no e...

Sandro88

Casual Listener

6632 Views

3 replies

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Windows
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Can't play Daft Punk on PC

Hello, I have a strange problem. On my PC I suddenly can't play anything by Daft Punk, which is very annoying. I've tried most/all of their singles and tried songs on every album but it always says that the song is not available. I tried playing a lo...

Newbie

Hello, I have a strange problem. On my PC I suddenly can't play anything by Daft Punk, which is very annoying. I've tried most/all of their singles and tried songs on every album but it always says t...

Citizen_Erased

Casual Listener

1056 Views

4 replies

1 likes

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PC app not loading properly.

Hi, spotify is set to open automatically when i log onto my PC (windows 8). However it comes up with a partial menu bar but does not fully load. I am not sure it even logs in. I have no problem getting it on my phone or through a web browser. The cur...

Newbie

Hi, spotify is set to open automatically when i log onto my PC (windows 8). However it comes up with a partial menu bar but does not fully load. I am not sure it even logs in. I have no problem getti...

IguanaSetup

Community Legend

1123 Views

3 replies

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Desktop not syncing

I upgraded to Spotify Premium. I added all my local files to my Spotify and I created a playlist and made in public so I can share it with friends. So I wanted to listen to it on my PS4 so I went on the app it shows my playlist and everything but eve...

Visitor

I upgraded to Spotify Premium. I added all my local files to my Spotify and I created a playlist and made in public so I can share it with friends. So I wanted to listen to it on my PS4 so I went on ...

324 Views

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Windows
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Spotify loads forever

Hi, I already installed/uninstalled 3 times and disabled my Kaspersky antivirus, but everytime I try to open Spotify on my Windows 10 it just won't stop loading. I can't do anything the whole program is a black screen with the cursor showing that it'...

Visitor

Hi, I already installed/uninstalled 3 times and disabled my Kaspersky antivirus, but everytime I try to open Spotify on my Windows 10 it just won't stop loading. I can't do anything the whole program...

503 Views

0 replies

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sort music by duration

How spotify does sort the song list ?By example:If i wrote on the search "Taylor Swift" and choose see all songs,After that i click on the clock to sort the song from long to short, the first song is "All to well"But the most long song from T.S. is "...

Newbie

How spotify does sort the song list ? By example: If i wrote on the search "Taylor Swift" and choose see all songs, After that i click on the clock to sort the song from long to short, the first s...

651 Views

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[podcasts][desktop][windows]

I believe this has been a problem in the past, and though wading through the vast number of threads here and elsewhere on the 'net might yield some answers, I am just going to ask here: is there something I can do so that my favourite podcasts will p...

Newbie

I believe this has been a problem in the past, and though wading through the vast number of threads here and elsewhere on the 'net might yield some answers, I am just going to ask here: is there some...

363 Views

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Cant play songs in app on phone or PC

There are some songs it says, "This song is not available. If you have the file on your computer you can import it". I have tried everything, reinstalling, deleting cache, checking for updates on audio drivers and turnt off local files.I can play it ...

Newbie

There are some songs it says, "This song is not available. If you have the file on your computer you can import it". I have tried everything, reinstalling, deleting cache, checking for updates on aud...

RWolf

Newbie

428 Views

1 replies

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Windows
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Solved!! My media buttons on my Logitech G910 keyboard don't work how they used to!

So i have put this off for a while. But go back 3 months or so, even when playing a game i was able to used my media buttons on my keyboard to control spotify if it was open. And it was really well done; like when i used the volume roller it would sh...

Casual Listener

So i have put this off for a while. But go back 3 months or so, even when playing a game i was able to used my media buttons on my keyboard to control spotify if it was open. And it was really w...

seph1roth

Newbie

20390 Views

5 replies

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Windows
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Can't update my local files folder

I have been trying to edit my local files, but am not able to. Have followed several guides and also reinstalled spotify, nothign seems to fix the problem. Can anyone help me out here?

Newbie

I have been trying to edit my local files, but am not able to. Have followed several guides and also reinstalled spotify, nothign seems to fix the problem. Can anyone help me out here? 

368 Views

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Windows
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Spotify closes after about 5-10 minutes on Windows 10

Hello! I have a Windows 10 laptop. Every time I try to run the spotify app, it closes after about 5-10 minutes of play. I am a premium user. I have tried to uninstall and reinstall. I have searched and seen that there have been problems with this in ...

Newbie

Hello!   I have a Windows 10 laptop. Every time I try to run the spotify app, it closes after about 5-10 minutes of play. I am a premium user. I have tried to uninstall and reinstall. I have s...

367 Views

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Musics won't play on Spotify desktop but play on the android

Hello! My spotify is not playing some songs on the desktop version but on my phone it's ok. I tried to reinstall 2 times, and uncheck local files like sugested on previous posts with similar situations, but it hasn't worked =(Can someone help me?

Visitor

Hello!   My spotify is not playing some songs on the desktop version but on my phone it's ok. I tried to reinstall 2 times, and uncheck local files like sugested on previous posts with similar...

Sebasty

Community Legend

353 Views

1 replies

0 likes

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Unable to listen to any Eminem songs on Windows and Android

This is a really weird issue. For some reason, I'm unable to listen to any song by Eminem. On Windows, it says "This song is not available. If you have the file on your computer you can import it." On Android, trying to play any Eminem song will imme...

Casual Listener

This is a really weird issue. For some reason, I'm unable to listen to any song by Eminem. On Windows, it says "This song is not available. If you have the file on your computer you can import it." O...

Sebasty

Community Legend

698 Views

2 replies

0 likes

Web Player
Windows
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No puedo reproducir ninguna canción de Imagine Dragons

Precisamente, desde el programa o aplicación de W10 no me es posible reproducir ninguna canción de Imagine Dragons, pero desde Spotify Web sí; espero haya una solución a esto.

Newbie

Precisamente, desde el programa o aplicación de W10 no me es posible reproducir ninguna canción de Imagine Dragons, pero desde Spotify Web sí; espero haya una solución a esto.

410 Views

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Windows
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