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[DesktopW10] Spotify crashing when playing a playlist

[DesktopW10] Spotify crashing when playing a playlist

Plan

Premium

Country

United Kingdom

Device

Desktop PC

Operating System

Win 10 Pro

 

My Question or Issue

What happens:

Spotify closes down when opening playlists or playing songs. This occurs through all means of starting a playlist (e.g through discover via play on the playlist art or via the playlist sidebar)

 

https://youtu.be/BN1kKhp76Q0 (Video of the error as file was not supported)

 

Actions carried out to remedy:

-Reinstall of spotify

-Deletion of the data cache of songs

-Changing the data location to another drive and remvoing the old cache

 

Extra notes:

This has only started occuring on 1.1.40.508.gd5bc2931

Sytem dxdiag https://drive.google.com/file/d/1hZJK24oNketEJEtrlptn-9LCnK8-KbvK/view?usp=sharing

 

 

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