Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Different queue with smart connect

Different queue with smart connect

Plan

Premium

Country

Ukraine

Device

Samsung S23 Ultra/PC

Operating System

Android/Windows

 

 

When I connect PC to play I see different queue song on the phone and on the pc

 

My Question or Issue

 

Reply
1 Reply

Hi there @Sansik2,

 

Thanks for reaching out and welcome to the Spotify Community!

 

Sometimes the usage of a VPN might cause such syncing issues, so I'd recommend turning it off in case you're using one. Another thing that's worth trying is performing a clean reinstall of the Spotify app on both devices to make sure any damaged cache will be removed. Also, make sure Spotify's allowed via your PC's firewall.

 

It's also a good idea to check if the same thing happens when you log in on a different device - you can ask a friend or a relative for their phone or laptop for a couple of minutes just to test if the issue occurs there as well.

 

Hope this helps. 

DessiModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Type a product name

Did you find this article helpful?