Discover Weekly - "Couldn't find that playlist" and "This playlist has been deleted"

[Metalcastr]

Hello. It seems my Discover Weekly playlist is not working, with errors.

In Windows, it tries for about 20 seconds and says "Couldn't find that playlist".

On Android, it says "This playlist has been deleted".

I've tried a clean reinstall for my Windows application, including cleaning up Spotify temp files, and the result persists.

I've also tried searching these forums for this issue, and it seems to be unreported. I am not experiencing any other issues at this time.

Is Discover Weekly gone, or has been replaced with something equivalent? It's the primary reason I have Spotify, for it to recommend new music based on what I like.

Thank you!

[Alex]

Hey there @Metalcastr,

Thanks for the post.

Sorry to hear that you're having such issues with Discover Weekly.

The playlist has not been removed. It's possible that there is a server-side issue with this and that is why you're getting these error messages.

In order to investigate this further, can you let us know the following:

• Is the DW playlist unplayable on all your devices - mobile, desktop, Web player?
• Do any of the other Made for You playlists work - playlists like Daily Mix and Release Radar?

Looking forward to your replies.

[Metalcastr]

Hello. Thanks for checking up. I just checked and can confirm that Daily Mix and Release Radar work on Desktop, Web, and Mobile (Android) players.

Discover Weekly won't load in the Web player either, it presents a page with a blank list.

[OscarDC]

Hey @Metalcastr,

Thank you for keeping in contact and for the shared info.

To make sure we're covering all the basics, would you mind confirming if you have cleared the host files? If not, we'd recommend clearing any entries which contain Spotify from the host files on your computer by following the instructions in this post (even if it's a different issue).

If the issue persists, could you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to YouTube or Google Drive and share the link with us (make sure the video has the permissions for anyone to watch it).

We'll be on the lookout.

[Metalcastr · Accepted solution]

Hello. My Hosts file was Windows default and did not have any entries to modify, only the standard commented-out verbiage.

Discover Weekly started working on its own, as of today (or between my last post and this one) including on Windows, Web, and Android. Nothing changed on my end, as we were in the information gathering stage of troubleshooting, without any changes applied.

The issue was occurring some days before my original post, and is now fixed. Since nothing changed on my end, I'm thinking this was an issue on the server side.

Thank you for your assistance everyone!