Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Fullscreen mode

Solved!

Fullscreen mode

On the  Windows desktop application when I have a full screen, i see the "three dots" and "minimize maximize close buttons" in the corners after some upgrades.

is it a general problem or a problem I have?

are there any settings so that they do not exist?

*sorry for my bad english

Snap 2021-11-01 at 17.09.03.jpg
Reply

Accepted Solutions
Marked as solution

Hey @cdinop,

 

Thanks for your reply and this info.

We've reported your valuable feedback to the relevant teams and they are already looking into it! A fix for this situation should be on the way very soon as this behavior isn't expected. We can't give you an exact timeframe for this but the best way to go is keeping your app always updated to the latest version.

Hope it gets sorted out soon. If you need anything else, the Community is here for you

Kiril Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

4 Replies

Hi @cdinop

 

Thanks for reaching out about this here in the Community. 

 

We tried this on our end and we could replicate it. 

 

Could you let us know if this started happening after a specific event such as an update?

 

Additionally, could you let us know the exact make/model, operating system and Spotify version of your PC?

 

We'll be on the lookout for your reply.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Thanks for the answer.

I tried it on three different computers and there is the same problem,three dots" and "minimize maximize close buttons" in the corners

The problem started after 2-3 updates of spotify (desktop version) (before updates was ok)

 

one of the computers is:

CPU: Ryzen 3 -2200G

Ram: 16 Giga

Windows 10 Pro (21H1)

 

Spotify Premium Desktop: Version 1.1.71.560.gc21c3367

 

Please fix it or give me one solution

Thanks

Thanks for the answer.

I tried it on three different computers and there is the same problem,three dots" and "minimize maximize close buttons" in the corners

The problem started after 2-3 updates of spotify (desktop version) (before updates was ok)

 

one of the computers is:

CPU: Ryzen 3 -2200G

Ram: 16 Giga

Windows 10 Pro (21H1)

 

Spotify Premium Desktop: Version 1.1.71.560.gc21c3367

 

Please fix it or give me one solution

Thanks

Marked as solution

Hey @cdinop,

 

Thanks for your reply and this info.

We've reported your valuable feedback to the relevant teams and they are already looking into it! A fix for this situation should be on the way very soon as this behavior isn't expected. We can't give you an exact timeframe for this but the best way to go is keeping your app always updated to the latest version.

Hope it gets sorted out soon. If you need anything else, the Community is here for you

Kiril Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts