Help Wizard

Step 1


Go to browse and won't play anything

Go to browse and won't play anything

I'm using Win10 I've tried uninstall reinstall turning off cross fading and Hardware acceleration and restarting my PC entirely.. just says go to browse when on song, artist, album, station, video, and podcast.. idk what to do at this point.. Also wont play any song at all any.. have also tried relogging as well as using my phone to switch to my pc while its playing still.. nothing

1 Reply

Hi there!


Since you've tried out all of those methods, you could put forward a request to technical support. You can reach them by selecting/finding 'Contact Us' in the 'Help' section on your account (through desktop). There should be an option for technical support.


Hope this helps!



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