I can simultaneously playing diferent songs on PC and smartphone.

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Re: I can simultaneously playing diferent songs on PC and smartphone.

Rock Star 16
Rock Star 16

@HeroOfOlympus 

 

I'd suggest reinstalling Spotify on all the devices having issues using this article as a guide.

After that, check the Spotify email receipt and make sure you use the username stated in the receipt. 🙂

 

Let me know how it goes!

SebastyRock Star 16
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Re: I can simultaneously playing diferent songs on PC and smartphone.

gmarquez13
Casual Listener

I have this same exact issue. In the past, I would play spotify on my TV / home surround-sound across house, which still works. 
However, i would manage songs playing or choose other playlist/songs via PC. It was quite nice to have this option and manage sounds from PC and play on mobile device > output to headphones or AV-receiver. 

Connect no longer sees my smartphone avail.

 

1. I already uninstalled / reinstalled

2. I already checked account logged in on both PC and mobile and it's the same exact one. I can see same thing (playlists, etc.). 

*Nice to have the "option" to play seperately IF this is intended but I really need to manage it from PC and have them "Connect" PC <-> smartphone. 

 

 

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Re: I can simultaneously playing diferent songs on PC and smartphone.

Rock Star 16
Rock Star 16

Hey @gmarquez13  @HeroOfOlympus

 

I'd suggest trying out the standalone installer for Windows (online installer / offline installer), if you're using the Windows Store installer, and if you're using the standalone client, try installing the Windows Store client.

 

Also, is the computer that has the issues on a different connection (cabled)? If yes, try checking that "show local devices only" is switched off on mobile. Check the Mobile and Tablet section on how to!

 

Also, if possible, try a different connection to see if things start to work. 🙂

 

Let me know how you get on!

SebastyRock Star 16
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: I can simultaneously playing diferent songs on PC and smartphone.

HeroOfOlympus
Regular

I'm 100% sure its same account. Today I didn't have playlist synced on desktop app. I've tried as you mentioned to delete desktop app and install, Windows Store one. It was working untill turn on and off. Then stoped again. I've tried both connected with cable or wifi (all to the same network), doesn't work. Also I have "show local devices only" turned off. Also I've tried with offline installer, nothing changed.

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Re: I can simultaneously playing diferent songs on PC and smartphone.

Marcin_Max
Regular

I give up about this one. I think it's a problem in specific PC configuration, so it can't be fixed by Spotify support anyway. 

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Re: I can simultaneously playing diferent songs on PC and smartphone.

Rock Star 16
Rock Star 16

@Marcin_Max @HeroOfOlympus 

 

Well, yes.. It is really odd.

 

You can try out rebooting your PC in safe mode with networking - if things work that way, then there is a program causing issues in normal mode.

To reboot in safe mode (networking) do this:

Spoiler
1. search for msconfig
2. go to Boot tab
3. select Safe Boot and add a tick to Network
4. Click OK and the computer will ask if you want to restart right away.
5. Now, in Safe Mode you should be able to see if Spotify works.
6. To get back to normal mode, go to msconfig and unselect Safe Boot. Restart.

You can also try making sure you don't have private mode or offline listening on, and that your internet connection is stable.

Make sure you have installed all updates for your PC's and mobiles, and that the phone is not jailbroken.

 

Let me know what happens 🙂

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: I can simultaneously playing diferent songs on PC and smartphone.

HeroOfOlympus
Regular

It's working! After I've updated my adblocker (AdGuard). What's weird I was updating it before. (And soo nobody will say any word I've Spotify premium ;)). Thanks for help.

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Re: I can simultaneously playing diferent songs on PC and smartphone.

gmarquez13
Casual Listener

Thanks for suggestion here! I will try this when am home. 
However, I am definately on 2 different networks but before I was always setup same way and it just worked and I really enjoyed it! 

What if you're on work's network using proxy-server? Typical scenario is @home, smartphone connected to home wifi / PC connected to work's network using VPN. 

Do you know if there is any setting to make it work in this use-case? 

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Re: I can simultaneously playing diferent songs on PC and smartphone.

gmarquez13
Casual Listener

BTW, I checked mobile and settings show: 

"show local devices only" is switched off

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Re: I can simultaneously playing diferent songs on PC and smartphone.

drfisheye
Casual Listener

I have the same problem; laptop A wasn't visible to laptop B, Android phone and spotify in a browser. It would play songs on its own while I had something else playing on another device.

 

I could switch my phone between wifi and 4g and everytime I switched it to wifi the phone couldn't see the other devices anymore as well.

 

Once I switched laptop B to another wifi, the issue disappeared and all devices could see each other and only one device could play at a time. 

 

Clearly a bug in the software that wasn't there a few days/weeks ago.

 

My devices are up to date, 2 x Windows 10 and 1 x Android 9. Windows Spotify is on version 1.1.10.540.gfcf0430f

 

 

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