It randomly plays Songs I did not choose...

[mrlawson116]

I am trying to listen to an album and it play random songs that are not in the album... please fix asap. Does the recent update have anything to do with this?

[crematedman]

@mrlawson116 hey there,

here are some useful troubleshooting steps that resolve most playback issues:

• first i'd suggest you uninstall the app, restart your device(s) and then re-install.
• next, you can sign out of all devices here.
• clear the cache for the app.
• i would suggest a fresh re-install of flash which you can do here.
• check your firewall settings to see if spotify is blocked - turning off your antivirus briefly can isolate that issue.
• try listening on a different device to see if the same problem occurs.

let me know if that helps!