Music stop playing after 10 seconds

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Music stop playing after 10 seconds

Myyradl
Newbie

Plan

Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Music stop after playing for a few seconds. I’ve have tried restarting the application, logging out,  restarting my devices, uninstalling and reinstalling. I have tried turning off autoplay and crossfading songs. I have tried deleting the Spotify cache from all my devices but still doesn’t working out. I’m using android, ipad, windows 10 ( all 3 have the same problem).

1 Reply

Jeremy
Moderator
Moderator

Hi there @Myyradl,

 

Thank you for your post here in the Community. 

 

In this case we suggest that you head over here and follow the steps that's provided to make sure you don't have any unauthorized activity on your account.

 

We also suggest that you head over to this article that provides information on how to protect your account.

 

On another note, can you try with a different internet connection to see if the issue persist?

 

If that doesn't do the trick, can you log in with a different account on one of the devices to see if the issue persist?

 

We'll keep an eye out for your reply.

 

Take care!

JeremyModerator
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