Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playlists can only show songs that I like.

Playlists can only show songs that I like.

So when I play Global Top 50 or Hip-Hop Central it only shows the song that I like.

Screenshot (65).png
Reply
1 Reply

Hey @YSQ

 

I'd suggest taking a look at your hosts file to ensure there are no Spotify-related entires in there. 🙂
The file reroutes network traffic, so when there is a Spotify entry in the file, the traffic is rerouted, not reaching your client and thus creating issues.

 

Try this:

1. open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to

C:\Windows\System32\drivers\etc

3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open.
4. The file is opened. You will see a block of text with # in front of each line and might see entries like

0.0.0.0 website.com
127.0.0.1 website2.com

Check for any entries with spotify or fastly in the address. Examples may look like:

0.0.0.0 weblb-wg.gslb.spotify.com
0.0.0.0 prod.b.ssl.us-eu.fastlylb.net 

(and any variations inbetween)
5. If you do find any, you can delete the line. You can also add a # in front of the line, that's 'commenting out'.
6. Save your changes. Restart Spotify.

 

Let me know how it goes 🙂

Suggested posts