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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81335 Views

40 replies

68 likes

  • 81335 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777781 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18474 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2817 Views

0 replies

4 likes

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Solved!! Songs won't start playing

Premium User - Greece Dell LaptopWindows 7 I'm unable to play certain songs on my laptop app, even though they normally play when using my android app. Changing devices from android to windows will also stop the tracks playing and changing from windo...

Casual Listener

  Premium User - Greece   Dell Laptop Windows 7   I'm unable to play certain songs on my laptop app, even though they normally play when using my android app. Changing ...

KMOX4

Roadie

7878 Views

4 replies

0 likes

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Spotify doesn't play songs from search

PlanPremiumOperating SystemWindows 10My Question or IssueHey All!My spotify seems to be really broken-- not sure how, though. Whenever I search for a song via the search bar at the top, none of the results play when clicked on. I get the symbol over ...

Newbie

Plan Premium Operating System Windows 10 My Question or Issue Hey All! My spotify seems to be really broken-- not sure how, though. Whenever I search for a song via the search bar at the t...

KMOX4

Roadie

600 Views

2 replies

2 likes

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Can't Play Songs on Windows Spotify App and Browser Spotify

PlanPremiumCountry US DeviceInspiron Windows LaptopOperating SystemWindows 10 My Question or Issue So before you give me the generic have you tried uninstalling and reinstalling advice, yes I have uninstalled and reinstalled. I did it multiple times ...

Newbie

Plan Premium Country  US   Device Inspiron Windows Laptop Operating System Windows 10   My Question or Issue  So before you give me the generic have you tried uninstall...

395 Views

0 replies

2 likes

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Solved!! Spotfiy won't let me play available songs that I could've played before.

Before Spotify would let me play any song I want as long it was available. Now there are songs at random that for some reason won't let me play them. At first I thought it was songs that weren't saved to my songs. While that is somewhat the case, the...

Visitor

Before Spotify would let me play any song I want as long it was available. Now there are songs at random that for some reason won't let me play them. At first I thought it was songs that weren't save...

TheMaxynator

Newbie

18817 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

WHY is spotify 8.57 gigabytes?

From what I've gathered from other forum posts, it's from Spotify's stored data. Why is Spotify storing that much data though? Is it storing songs? I thought Spotify only saved songs for offline usage for premium users (I'm on the free version). If I...

Newbie

From what I've gathered from other forum posts, it's from Spotify's stored data. Why is Spotify storing that much data though? Is it storing songs?  I thought Spotify only saved songs for offlin...

884 Views

0 replies

0 likes

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Spotify can't play this right now. If you have the file on your computer you can import it.

Plan - PremiumCountry - UKDevice - PC, Win 7This is a joke right? The file is a local file, how could I select it if it wasn't imported?This used to work just fine but now for some reason none of my local files will play.Loads of threads offer loads ...

Regular

Plan - Premium Country - UK Device - PC, Win 7 This is a joke right? The file is a local file, how could I select it if it wasn't imported? This used to work just fine but now for some reason...

skattie22

Regular

438 Views

2 replies

0 likes

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Song to Song skip

My Question or IssueWhen I change the Track, Spotify skips up to the half of the next Song on one specific Spotifiy Playlist.

Newbie

    My Question or Issue When I change the Track, Spotify skips up to the half of the next Song on one specific Spotifiy Playlist.

Loxer

Community Legend

333 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Volume bug on Edge

PlanPremiumCountryRomania DeviceDell E5570 LaptopOperating SystemWindows 10 - x64 My Question or IssueOn the Edge browser when using the web-player, if I adjust the player volume to a lower value, it jumps back to max after about a minute of listenin...

Newbie

Plan Premium Country Romania   Device Dell E5570 Laptop Operating System Windows 10 - x64   My Question or Issue On the Edge browser when using the web-player, if I adjust the pl...

OneByBoo

Roadie

519 Views

1 replies

1 likes

bug
Edge
volume
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  • 1 likes

Spotify artist page not showing all songkick dates

Hi - My Spotify artist page is not showing all the tour dates from Songkick. Can someone please help?https://www.songkick.com/artists/9638149-dawn-fadesspotify:artist:7gSzfBOFyUUwFrf0sgc2lB

Newbie

Hi - My Spotify artist page is not showing all the tour dates from Songkick. Can someone please help? https://www.songkick.com/artists/9638149-dawn-fades spotify:artist:7gSzfBOFyUUwFrf0sgc2lB

OneByBoo

Roadie

509 Views

1 replies

0 likes

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Bug al usar la opción "aleatorio"

Hace un tiempo que me fijaba que al reproducir, me salia música sin información por lo que no la reproducia, si mirabas la lista de reproducción son como 5 canciones sin datos y la siguiente estaba bien. Así sucesivamente.Probé a reinstalar la aplica...

Casual Listener

 Hace un tiempo que me fijaba que al reproducir, me salia música sin información por lo que no la reproducia, si mirabas la lista de reproducción son como 5 canciones sin datos y la siguiente es...

Asdergar

Casual Listener

2263 Views

2 replies

0 likes

aleatorio
bug
canciones
canciones no reproducibles
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  • 2 replies
  • 0 likes

Solved!! Song will not play for me.

PlanFreeCountry USADeviceHP PCOperating SystemWindows 10 My Question or Issue Certian songs will not play or add to my playlist.

Roadie

  Plan Free Country  USA Device HP PC Operating System Windows 10   My Question or Issue  Certian songs will not play or add to my playlist.

KMOX4

Roadie

1961 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

"Create New Station" button missing

PlanPremiumCountryUSOperating SystemWindows 10 When going to the Radio tab, there is no Create New Station button as this guide says there should be: "Click Radio.Click CREATE NEW STATION.Enter a track, artist, or playlist, then select it to get star...

Visitor

Plan Premium Country US Operating System Windows 10   When going to the Radio tab, there is no Create New Station button as this guide says there should be:   " Click Radio....

Bittencourt

Spotify Star

1184 Views

3 replies

0 likes

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Spotify still wont play some songs.

My Question or IssueAlthough my windows pc updated. The thing is still not sloved. As such i gotta keep reinstalling spotify when it does it. Also i get a disconnecting sound when i start windows.

Roadie

  My Question or Issue Although my windows pc updated. The thing is still not sloved. As such i gotta keep reinstalling spotify when it does it. Also i get a disconnecting sound when i start w...

KMOX4

Roadie

824 Views

6 replies

1 likes

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  • 1 likes

Plays the same songs

I am using the player on my desktop for Windows and when I come in each day the same songs play in the same order. I've logged out each day, it's on shuffle yet each day it continues to play the same songs. Any help would be appreciated!PlanPremiumCo...

Newbie

I am using the player on my desktop for Windows and when I come in each day the same songs play in the same order. I've logged out each day, it's on shuffle yet each day it continues to play the same...

Sebasty

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Messaging

PlanPremiumCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue I'm just starting to get used to Spotify app. Is there a way to message a follower or vice versa without having to use Facebook.

Regular

  Plan Premium Country  USA Device Laptop Operating System Windows 10   My Question or Issue  I'm just starting to get used to Spotify app.  Is there a way to mess...

Sebasty

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Falta de Opções e recursos na plataforma PC

PlanPremiumCountry BrasilDeviceComputador WindowsOperating SystemWindows 10 My Question or IssueUma coisa fundamental que falta no aplicativo de vocês para o computador seria a opção de poder colocar as musicas organizadas da maneira que desejarmos(a...

Newbie

Plan Premium Country  Brasil Device Computador Windows Operating System Windows 10  My Question or Issue Uma coisa fundamental que falta no aplicativo de vocês para o computador se...

Bittencourt

Spotify Star

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Why can't I listen to songs I have not saved.

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 7 My Question or Issue:I'm having this problem since a few days. I can't listen songs or albums that I have not saved in my library, or downloaded. I tried reinstalling the app, deleting all ...

Regular

  Plan Premium Country Argentina Device PC Operating System Windows 7   My Question or Issue: I'm having this problem since a few days. I can't listen songs or albums that I have...

tomkruise

Newbie

1078 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

New update interface

What's up with the new Windows desktop app interface? Scrolling through playlists or albums is slower than ever, as the songs take 2-3 seconds to show up as you scroll up or down. Also, the new "sticky" menu at the top isn't fluid enough, it looks ve...

Visitor

What's up with the new Windows desktop app interface?   Scrolling through playlists or albums is slower than ever, as the songs take 2-3 seconds to show up as you scroll up or down. ...

Billy-J

Spotify Star

3682 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

How do I exclude specific local files from my library?

I've been using Spotify on my phone. I told it where my local files are, to save on downloading them again. But I'm using my Spotify library for only the songs I really, really like rather than all the misc **bleep** I've accumulated over the years. ...

Newbie

I've been using Spotify on my phone. I told it where my local files are, to save on downloading them again. But I'm using my Spotify library for only the songs I really, really like rather than all t...

1378 Views

0 replies

2 likes

  • 1378 Views
  • 0 replies
  • 2 likes

Artist follow button

Hello! My problem is really not a problem. But, sometimes I dont see the follow button in artist page and sometimes I see it. Why is that? I use Windows desktop + Chrome webplayer and iPhone 8.

Songwriter

  Hello!  My problem is really not a problem.  But, sometimes I dont see the follow button in artist page and sometimes I see it. Why is that? I use Windows desktop + Chrome webplaye...

MrtyP

Songwriter

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes