Help Wizard

Step 1


Can't play songs, playlists gone

Can't play songs, playlists gone



I opened up my spotify to see that none of my songs in my playlists are there anymore. If I try to search a song to play, it won't play. Web browser player won't work. All my songs appear on my iPhone and play just fine. 


I've tried the following: 

- Clean reinstall

- Web Browser Player in different browsers

- Windows 10 version and desktop version both reinstalled


I am a premium user running Windows 10 Home on my PC. Thanks 


1 Reply

Hi there,


This issue has been reported by some other users too, I recommend you to check out this suggestion.  Can you please give it a try and let me know how's it going? 


Hope this helps! 🙂

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