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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135301 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135301 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51910 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51910 Views
  • 0 replies
  • 32 likes

Solved!! Concert - No data fetched

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueHello. I've recently noticed "Concerts" options. Unfortunately, no data is displayed neither from "Browse" section nor specific Artist. I tried resets/reinstalling, yet witho...

  • Casual Listener
  • Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue Hello. I've recently noticed "Concerts" options. Unfortunately, no data is displayed neither from ...
  • moodyswing
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Find Spotify Download (non windows store version)

Alright, so... It seems that this is something that's been going on for a while now. But I just noticed this. I've been trying to find the spotify.exe location. It use to be \AppData\Roaming\Spotify\Spotify.exe. But now its hidden since it is now a w...

  • Regular
  • Alright, so... It seems that this is something that's been going on for a while now. But I just noticed this. I've been trying to find the spotify.exe location. It use to be \AppData\Roaming\Spo...
  • DutchTheODST
  • Regular
  • 5632 Views
  • 11 replies
  • 1 likes
  • 5632 Views
  • 11 replies
  • 1 likes

Spotify playlists not playing all songs

PlanPremiumCountry UK/FranceDeviceCompaq laptop/IpadOperating SystemWindows 10 My Question or Issue I created a playlist of 200 songs on my laptop 2 days ago. Yesterday I added another 200 to the same playlist via my ipad. Now I am playing the playli...

  • Casual Listener
  • Plan Premium Country  UK/France Device Compaq laptop/Ipad Operating System Windows 10   My Question or Issue  I created a playlist of 200 songs on my laptop 2 days ago. Yeste...
  • Trap380
  • Regular
  • 300 Views
  • 1 replies
  • 2 likes
  • 300 Views
  • 1 replies
  • 2 likes

Superuser Contribution When I search for songs, they don't come up in rows anymore

Now my search results only show the top 4 songs, artists, albums and playlists each with cover art, making it harder to tell if it's correct song I'm looking for unless I click on each individually. Does anybody know how to get back the view where yo...

  • Newbie
  • Now my search results only show the top 4 songs, artists, albums and playlists each with cover art, making it harder to tell if it's correct song I'm looking for unless I click on each individually. ...
  • Alfredo
  • Roadie
  • 587 Views
  • 3 replies
  • 1 likes
  • Desktop
    Search
  • 587 Views
  • 3 replies
  • 1 likes

Superuser Contribution Will not play music

PlanFree/PremiumCountry Device Operating System  My Question or Issue 

  • Newbie
  • Plan Free/Premium Country   Device   Operating System     My Question or Issue  
  • Alfredo
  • Roadie
  • 436 Views
  • 9 replies
  • 0 likes
  • 436 Views
  • 9 replies
  • 0 likes

Superuser Contribution Recommended songs based on playlist missing?

PlanPremiumCountry New Zealand Operating SystemWindows 10 My Question or Issue As of a few days ago, there used to be a feature where within a playlist Spotify would recommend you songs at the bottom based on the current songs in that playlist. But t...

  • Casual Listener
  •   Plan Premium Country  New Zealand   Operating System Windows 10   My Question or Issue  As of a few days ago, there used to be a feature where within a playlist S...
  • Alfredo
  • Roadie
  • 2946 Views
  • 3 replies
  • 3 likes
  • 2946 Views
  • 3 replies
  • 3 likes

Duplicate songs and removal

PlanPremiumCountryUnited StatesDeviceDell Precision 5510Operating SystemWindows 10 My Question or IssuePart of what i'd like to do here is ask for something to help with duplicate songs saving to my library - i often come across a song and think "why...

  • Newbie
  • Plan Premium Country United States Device Dell Precision 5510 Operating System Windows 10   My Question or Issue Part of what i'd like to do here is ask for something to help with dupl...
  • Loxer
  • Spotify Star
  • 672 Views
  • 1 replies
  • 1 likes
  • 672 Views
  • 1 replies
  • 1 likes

Explicit Songs Fail to Play "This Song is Not Available"

PlanPremium/Family PlanCountry CanadaDeviceSurface Pro 3 (Windows Laptop)Operating SystemWindows 8.1 My Question or Issue Whenever I try to play an explicit song I get a message in a blue banner at the top that says "This song is not available. If yo...

  • Casual Listener
  • Plan Premium/Family Plan Country  Canada Device Surface Pro 3 (Windows Laptop) Operating System Windows 8.1   My Question or Issue   Whenever I try to play an explicit song ...
  • DJ_PaulMC
  • Casual Listener
  • 4437 Views
  • 9 replies
  • 5 likes
  • 4437 Views
  • 9 replies
  • 5 likes

Volume change using Bluetooth on Windows 10 does not work

PlanPremiumCountry GermanyDeviceLaptopOperating SystemWindows 10My Question or IssueHello,since the last update my Spotify Application on Windows 10 does not work as it used to do before.It is about the bluetooth connection between my laptop and my b...

  • Newbie
  • Plan Premium Country  Germany Device Laptop Operating System Windows 10 My Question or Issue Hello, since the last update my Spotify Application on Windows 10 does not work as it used ...
  • Loxer
  • Spotify Star
  • 529 Views
  • 1 replies
  • 0 likes
  • 529 Views
  • 1 replies
  • 0 likes

Solved!! Not showing album artwork of certain albums.

Spotify isn't showing the album artwork of certain albums (see attached screenshot for an example) and it's driving me nuts. I tried uninstalling and reinstalling several times, but nothing changed. I'm running the Windows Store version.

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  • Regular
  • Spotify isn't showing the album artwork of certain albums (see attached screenshot for an example) and it's driving me nuts. I tried uninstalling and reinstalling several times, but nothing changed. ...
  • Isfahaninejad
  • Regular
  • 4284 Views
  • 7 replies
  • 1 likes
  • 4284 Views
  • 7 replies
  • 1 likes

High Quality Streaming setting keeps reverting to off

I keep having to switch on the High Quality Streaming setting, which is of course annoying! I suspect the setting is being reverted whenever the Spotify client is updated. I should not have to keep checking the setting and switching it back on. I can...

  • Music Fan
  • I keep having to switch on the High Quality Streaming setting, which is of course annoying!   I suspect the setting is being reverted whenever the Spotify client is updated.   I...
  • 6yo4t_ovs-uc6
  • Newbie
  • 1458 Views
  • 4 replies
  • 16 likes
  • 1458 Views
  • 4 replies
  • 16 likes

Superuser Contribution Spotify shows itunes songs as local files

PlanPremium CountryGermany Operating SystemWindows 10 My Question or IssueSpotify displays all local itunes songs under "Local Files", even though I deselected everything in the settings (there is no option for "itunes" as seen in several screenshots...

  • Regular
  • Plan Premium   Country Germany   Operating System Windows 10   My Question or Issue Spotify displays all local itunes songs under "Local Files", even though I deselected ever...
  • SergioDavid
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Media overlay showing up when turned off

PlanPremiumCountryNetherlands DeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify really needs to get there stuff together, it seems like something breaks with every update they put out. First it was Spotify automatically starting wit...

  • Music Fan
  • Plan Premium Country Netherlands   Device Desktop Operating System Windows 10   My Question or Issue Spotify really needs to get there stuff together, it seems like something bre...
  • Loxer
  • Spotify Star
  • 480 Views
  • 3 replies
  • 0 likes
  • 480 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some local files not playing on desktop

PlanPremiumDevicePCOperating SystemWindows 10My Question or IssueFor some reason, when I add some songs via local file to spotify, it will be unavailable on desktop, but it will play and download on the android app. The message I get is "This song is...

  • Music Fan
  • Plan Premium Device PC Operating System Windows 10 My Question or Issue For some reason, when I add some songs via local file to spotify, it will be unavailable on desktop, but it will play an...
  • SergioDavid
  • Roadie
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Control Volume with keyboard

PlanFree/PremiumCountry DeviceDesktop / NotebookOperating SystemWindows / Mac My Question or Issue The system Volume is controlable by the keyboard Hot Key. How can you change the volume for Spotify app, if it is connected to WLAN Speaker using the s...

  • Casual Listener
  • Plan Free/Premium Country   Device Desktop / Notebook Operating System Windows / Mac   My Question or Issue  The system Volume is controlable by the keyboard Hot Key. How can...
  • Darklyte_
  • Casual Listener
  • 969 Views
  • 1 replies
  • 0 likes
  • 969 Views
  • 1 replies
  • 0 likes

Spotify doesn’t work with my mixer

PlanPremium Country Uk Device(MacBook Pro)Operating System(Both OS X and windows 10) My Question or Issue I have a usb mixer (American Audio 14MXR). The sound card works fine for all programs on my computer, except Spotify. I get an error saying “the...

  • Casual Listener
  • Plan Premium  Country  Uk  Device (MacBook Pro) Operating System (Both OS X and windows 10)   My Question or Issue  I have a usb mixer (American Audio 14MXR). The s...
  • Loxer
  • Spotify Star
  • 784 Views
  • 1 replies
  • 0 likes
  • 784 Views
  • 1 replies
  • 0 likes

Solved!! Radio's don't start

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueWhenever I restart my PC, or sometimes in the middle of a song radio, it stops playing and the radio apparently disappears. The radio is no longer there, and the friend's list go...

  • Regular
  • Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue Whenever I restart my PC, or sometimes in the middle of a song radio, it stops playing and the radio a...
  • Sir_Haris
  • Regular
  • 1035 Views
  • 2 replies
  • 0 likes
  • 1035 Views
  • 2 replies
  • 0 likes

Friend feed and radio not working

PlanFreeCountryThe Netherlands DevicePCOperating SystemWindows 10 My Question or IssueSince a week or something there are some issues with my Spotify for desktop. My friend feed is not showing ("Hmm, the Friend Feed failed to load" it says), I cannot...

  • Music Fan
  • Plan Free Country The Netherlands   Device PC Operating System Windows 10   My Question or Issue Since a week or something there are some issues with my Spotify for desktop. My f...
  • Loxer
  • Spotify Star
  • 4172 Views
  • 15 replies
  • 4 likes
  • 4172 Views
  • 15 replies
  • 4 likes

Foreign language ads

PlanFree/PremiumCountry IndonesiaDeviceNotebookOperating SystemWindows 10 My Question or Issue Starting from today, the premium advertising plays in a foreign language (I didn't know what it is).

  • Newbie
  • Plan Free/Premium Country  Indonesia Device Notebook Operating System Windows 10   My Question or Issue  Starting from today, the premium advertising plays in a foreign lan...
  • Loxer
  • Spotify Star
  • 1684 Views
  • 1 replies
  • 1 likes
  • 1684 Views
  • 1 replies
  • 1 likes