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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81950 Views

40 replies

68 likes

  • 81950 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

781456 Views

503 replies

64 likes

  • 781456 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19530 Views

20 replies

6 likes

  • 19530 Views
  • 20 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2876 Views

0 replies

4 likes

  • 2876 Views
  • 0 replies
  • 4 likes

Can't play any songs by Fool's Garden

PlanPremiumCountrySwedenDeviceAsus Laptop and Galaxy S6Operating SystemWindows 10 My Question or Issue Since a while back I haven't been able to play any song made by the artist Fool's Garden.

Casual Listener

Plan Premium Country Sweden Device Asus Laptop and Galaxy S6 Operating System Windows 10   My Question or Issue  Since a while back I haven't been able to play any song made by th...

ObliviousTurtle

Casual Listener

725 Views

5 replies

1 likes

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  • 5 replies
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Queue does not load full playlist

I have a playlist of about 250 songs. Queue does not load full playlist when I play a song in the playlist it just loads about 80 to 90 songs then stops playing when reaching the last song in the queue instead of adding the rest of the songs from the...

Regular

I have a playlist of about 250 songs. Queue does not load full playlist when I play a song in the playlist it just loads about 80 to 90 songs then stops playing when reaching the last song in the que...

Sebasty

Community Legend

2413 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Windows 10 app taking 10+ minutes to load and be usable.

PlanPremiumCountry united kingdomDevicewindows 10 Operating Systemwindows 10 My Question or Issue Why does this app performance degrade over time?Why do I have to wait for more than 10 minutes for spotify desktop to become usuable. Cant search, cant ...

Regular

  Plan Premium Country  united kingdom Device windows 10  Operating System windows 10   My Question or Issue   Why does this app performance degrade over time? W...

481 Views

0 replies

5 likes

  • 481 Views
  • 0 replies
  • 5 likes

Any chance the interface gets updated?

PlanPremiumCountry MYOperating SystemWindows 8.1spotify version: 1.0.99.250.g936eab8d My Question or IssueThe issues with songs not playing and/empty Discover Weekly aside, the last update's download icon seems really messy!I have a lot of downloaded...

Regular

Plan Premium Country  MY Operating System Windows 8.1 spotify version: 1.0.99.250.g936eab8d   My Question or Issue The issues with songs not playing and/empty Discover Weekly ...

OneByBoo

Roadie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Follower Count on Playlists Not Displaying

PlanPremiaweiumCountry U.S.DeviceHuawei Matebook DOperating SystemWindows 10 It appears that I can no longer see the number of followers on both other peoples playlists and my own. Is this a bug or is it an intended feature? And if it's an intended f...

Regular

Plan Premiaweium Country  U.S. Device Huawei Matebook D Operating System Windows 10  It appears that I can no longer see the number of followers on both other peoples playlists and ...

OneByBoo

Roadie

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Saved songs not syncing

PlanPremiumCountry USDevice(iPhone, PC)Operating System(iOS 10, Windows 10) My Question or Issue I recently got Premium and I have Spotify installed on my phone and my computer. I have saved songs to my library on my phone and they don't show up in t...

Newbie

  Plan Premium Country  US Device (iPhone, PC) Operating System (iOS 10, Windows 10)   My Question or Issue  I recently got Premium and I have Spotify installed on my p...

OneByBoo

Roadie

763 Views

1 replies

1 likes

  • 763 Views
  • 1 replies
  • 1 likes

Solved!! Certain songs won´t play

Operating SystemWindows 10Spotify Version1.0.99.250 My Question or IssueWell, since some days i have the problem that im not able to play some songs of random artist.After reinstalling Spotify it used to work but some days later it´s starting to do i...

Newbie

 Operating System Windows 10 Spotify Version 1.0.99.250   My Question or Issue Well, since some days i have the problem that im not able to play some songs of random artist. Aft...

nan1

Casual Listener

1356 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Local Files Sync - Wired Computer with a Wireless Phone

So, an ongoing issue that I have with syncing my local files is it's impossible to do it when my computer is connected via ethernet and my phone is connected via wireless. I tried to do a USB connection with a hotspot on my phone, and that didn't wor...

Newbie

So, an ongoing issue that I have with syncing my local files is it's impossible to do it when my computer is connected via ethernet and my phone is connected via wireless. I tried to do a USB connect...

523 Views

0 replies

1 likes

  • 523 Views
  • 0 replies
  • 1 likes

Followers cannot rearrange collaborative playlist

Hi! I have created a collaborative playlist, but followers of that list report that they are unable to rearrange the playlist (reorder songs). They can add and remove songs, but not, as I said, rearrange the songs. Is this is limitation of collaborat...

Casual Listener

  Hi!   I have created a collaborative playlist, but followers of that list report that they are unable to rearrange the playlist (reorder songs). They can add and remove songs, but not,...

sonofjon

Casual Listener

1253 Views

1 replies

3 likes

  • 1253 Views
  • 1 replies
  • 3 likes

Song wrongly marked as local file so I can't play or add the online version to a playlist

So when I first installed Spotify I thought it would be helpful to add my own collection of music to it as well, thinking to get the best of both worlds.Soon I found out that when I have a local file on my computer, that song will play from there, bu...

Newbie

So when I first installed Spotify I thought it would be helpful to add my own collection of music to it as well, thinking to get the best of both worlds. Soon I found out that when I have a local ...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Playlists not syncing between devices

My playlists between my phone and windows 10 PC do not seem to sync. I have done some research and it seems as though this has been an issue for some users for quite some time how. How the heck has this not been fixed yet? Does anyone have a solution...

Casual Listener

My playlists between my phone and windows 10 PC do not seem to sync. I have done some research and it seems as though this has been an issue for some users for quite some time how. How the heck has t...

sg97

Casual Listener

1757 Views

2 replies

3 likes

  • 1757 Views
  • 2 replies
  • 3 likes

windows cortana link to spotify

so im on windows 10 and trying to get spotify linked to cortana but when i do i get long lines of text wich i can only read halve of and then there is nothing more i can do.and i do have premium.the lines of text are in the attachement.

Newbie

so im on windows 10 and trying to get spotify linked to cortana but when i do i get long lines of text wich i can only read halve of and then there is nothing more i can do. and i do have premium. ...

mischmi

Newbie

692 Views

1 replies

0 likes

Cortana
Win10
  • 692 Views
  • 1 replies
  • 0 likes

Spotify won't play songs that aren't already installed.

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or Issue For some odd reason, Spotify refuses to play songs that are not installed onto my computer, the progress bar doesn't even move. I uninstalled Spotify from my device then...

Casual Listener

Plan Premium Country England Device PC Operating System Windows 10   My Question or Issue  For some odd reason, Spotify refuses to play songs that are not installed onto my comput...

ElenaMomentary

Casual Listener

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
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Solved!! Certain songs/albums won't play

PlanFreeCountry PortugalDevicePCOperating SystemWindows 10 This started happening about 1-2 weeks ago, where specific songs won't play, seemingly all from the same album. The albums I can and can't play seem to change from restart to restart too. Whe...

Casual Listener

Plan Free Country  Portugal Device PC Operating System Windows 10   This started happening about 1-2 weeks ago, where specific songs won't play, seemingly all from the same album. ...

Jagger425

Casual Listener

6329 Views

4 replies

2 likes

  • 6329 Views
  • 4 replies
  • 2 likes

Spotify Automatically Starting On Windows 10 Boot

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue The Spotify desktop app keeps opening on startup, despite me specifically setting the option to NOT open on startup. I've already tried uninstalling, rebooti...

Newbie

Plan Premium Country  United States Device Desktop Operating System Windows 10   My Question or Issue  The Spotify desktop app keeps opening on startup, despite me specifical...

goatpimp

Gig Goer

2791 Views

4 replies

1 likes

  • 2791 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify can't connect through Chromecast (via browser)

PlanPremiumCountryBrazilDevicePersonal Computer through Chrome BrowserOperating SystemWindows 10 My Question or Issue Hello.I'm getting a lot of problems when I try to use Spotify through chromecast. Every time I try to stream it from my computer to ...

Casual Listener

  Plan Premium Country Brazil Device Personal Computer through Chrome Browser Operating System Windows 10  My Question or Issue   Hello. I'm getting a lot of problems when ...

lottware

Regular

5812 Views

12 replies

2 likes

  • 5812 Views
  • 12 replies
  • 2 likes

how to upload from MediaPlayer??

My Question or Issue Hey guys! I'm having a beast of a time trying to upload an album/playlist from Windows MediaPlayer into Spotify. I know I've done it once before, years ago, but just can't make it happen now...Can anyone help?

Casual Listener

    My Question or Issue  Hey guys! I'm having a beast of a time trying to upload an album/playlist from Windows MediaPlayer into Spotify.  I know I've done it once before, yea...

spindere11a

Casual Listener

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Is there a shortcut to changing the volume of Spotify while the window is closed?

DevicePcOperating SystemWindows 10 My Question or IssueI want to be able to change the volume of Spotify while I’m using a different program without having to either change the volume of the whole computer or go to Spotify to change the volume. If th...

Newbie

  Device Pc Operating System Windows 10   My Question or Issue I want to be able to change the volume of Spotify while I’m using a different program without having to either change t...

Bittencourt

Spotify Star

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Spotify wont play some songs

PlanFreeCountryUnited Kingdom DevicePCOperating SystemWindows 10 My Question or Issue When I try to play a song that I haven't listened to before, it comes up with a blank song cover, no song title and author and the progress bar doesnt move. Been ha...

Newbie

Plan Free Country United Kingdom   Device PC Operating System Windows 10   My Question or Issue  When I try to play a song that I haven't listened to before, it comes up wit...

Romaryho

Newbie

459 Views

1 replies

1 likes

  • 459 Views
  • 1 replies
  • 1 likes