Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83564 Views

40 replies

68 likes

  • 83564 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792226 Views

503 replies

64 likes

  • 792226 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23121 Views

25 replies

7 likes

  • 23121 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3035 Views

0 replies

4 likes

  • 3035 Views
  • 0 replies
  • 4 likes

Convertine local files to Spotify

Credit goes todvs5552 This is not my idea, I'm just expanding on it. This would be great. I have many local files on my externeal hdd, I would love the ability to have Spotify, scan through them all and add the Spoitfy versions. Some way to convert a...

Visitor

Credit goes to dvs5552   This is not my idea, I'm just expanding on it.    This would be great. I have many local files on my externeal hdd, I would love the ability to have Spot...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Spotify only shows Albums tab by Saved Albums Only

I have Spotify Premium, running on Windows 7. I always used the albums tab to listen to my saved music, however it has been completely ruined as of lately. I believe Spotify has just recently made album saving and song saving two different things, wh...

Casual Listener

I have Spotify Premium, running on Windows 7. I always used the albums tab to listen to my saved music, however it has been completely ruined as of lately. I believe Spotify has just recently made al...

donaicus

Regular

1145 Views

2 replies

9 likes

  • 1145 Views
  • 2 replies
  • 9 likes

Solved!! Can't play at all a song on desktop app or web browser

PlanFree/PremiumCountry FranceDevicePCOperating SystemWindows 10 I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it shows me a blank cover when I try to play a song. I still can play the songs...

Casual Listener

Plan Free/Premium Country  France Device PC Operating System Windows 10  I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it...

bomberzx

Casual Listener

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes

Can't create radio stations on win10

PlanPremium CountryCanada Operating SystemWindows 10 When I goto an artist and select go to Artist Radio it just goes to a playlist

Regular

Plan Premium   Country Canada   Operating System Windows 10     When I goto an artist and select go to Artist Radio it just goes to a playlist  

811 Views

0 replies

0 likes

  • 811 Views
  • 0 replies
  • 0 likes

"Some Songs Won't Play" - The 3+yr Issue?

PlanPremiumCountryCanadaDeviceDesktopOperating SystemW10 My Question or Issue Here's what's hopefully a familiar-looking issue with maybe a little more detail than you usually get:On the desktop app, after a while of use, which is what I guess to be ...

Casual Listener

Plan Premium Country Canada Device Desktop Operating System W10   My Question or Issue  Here's what's hopefully a familiar-looking issue with maybe a little more detail than you...

Amato

Casual Listener

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Column sort in search gone?

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueWhen searching for a song, artist, etc, the search results used to be sortable by column. For example, if I search for a song, many non-exact results show up, but it used to...

Casual Listener

  Plan Premium Country USA  Device PC Operating System Windows 10   My Question or Issue When searching for a song, artist, etc, the search results used to be sortable by co...

benterprise

Casual Listener

1432 Views

4 replies

11 likes

  • 1432 Views
  • 4 replies
  • 11 likes

Can't play any songs by Fool's Garden

PlanPremiumCountrySwedenDeviceAsus Laptop and Galaxy S6Operating SystemWindows 10 My Question or Issue Since a while back I haven't been able to play any song made by the artist Fool's Garden.

Casual Listener

Plan Premium Country Sweden Device Asus Laptop and Galaxy S6 Operating System Windows 10   My Question or Issue  Since a while back I haven't been able to play any song made by th...

ObliviousTurtle

Casual Listener

732 Views

5 replies

1 likes

  • 732 Views
  • 5 replies
  • 1 likes

Queue does not load full playlist

I have a playlist of about 250 songs. Queue does not load full playlist when I play a song in the playlist it just loads about 80 to 90 songs then stops playing when reaching the last song in the queue instead of adding the rest of the songs from the...

Regular

I have a playlist of about 250 songs. Queue does not load full playlist when I play a song in the playlist it just loads about 80 to 90 songs then stops playing when reaching the last song in the que...

Sebasty

Community Legend

2453 Views

7 replies

1 likes

  • 2453 Views
  • 7 replies
  • 1 likes

Windows 10 app taking 10+ minutes to load and be usable.

PlanPremiumCountry united kingdomDevicewindows 10 Operating Systemwindows 10 My Question or Issue Why does this app performance degrade over time?Why do I have to wait for more than 10 minutes for spotify desktop to become usuable. Cant search, cant ...

Regular

  Plan Premium Country  united kingdom Device windows 10  Operating System windows 10   My Question or Issue   Why does this app performance degrade over time? W...

484 Views

0 replies

5 likes

  • 484 Views
  • 0 replies
  • 5 likes

Any chance the interface gets updated?

PlanPremiumCountry MYOperating SystemWindows 8.1spotify version: 1.0.99.250.g936eab8d My Question or IssueThe issues with songs not playing and/empty Discover Weekly aside, the last update's download icon seems really messy!I have a lot of downloaded...

Regular

Plan Premium Country  MY Operating System Windows 8.1 spotify version: 1.0.99.250.g936eab8d   My Question or Issue The issues with songs not playing and/empty Discover Weekly ...

OneByBoo

Roadie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Follower Count on Playlists Not Displaying

PlanPremiaweiumCountry U.S.DeviceHuawei Matebook DOperating SystemWindows 10 It appears that I can no longer see the number of followers on both other peoples playlists and my own. Is this a bug or is it an intended feature? And if it's an intended f...

Regular

Plan Premiaweium Country  U.S. Device Huawei Matebook D Operating System Windows 10  It appears that I can no longer see the number of followers on both other peoples playlists and ...

OneByBoo

Roadie

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Saved songs not syncing

PlanPremiumCountry USDevice(iPhone, PC)Operating System(iOS 10, Windows 10) My Question or Issue I recently got Premium and I have Spotify installed on my phone and my computer. I have saved songs to my library on my phone and they don't show up in t...

Newbie

  Plan Premium Country  US Device (iPhone, PC) Operating System (iOS 10, Windows 10)   My Question or Issue  I recently got Premium and I have Spotify installed on my p...

OneByBoo

Roadie

763 Views

1 replies

1 likes

  • 763 Views
  • 1 replies
  • 1 likes

Solved!! Certain songs won´t play

Operating SystemWindows 10Spotify Version1.0.99.250 My Question or IssueWell, since some days i have the problem that im not able to play some songs of random artist.After reinstalling Spotify it used to work but some days later it´s starting to do i...

Newbie

 Operating System Windows 10 Spotify Version 1.0.99.250   My Question or Issue Well, since some days i have the problem that im not able to play some songs of random artist. Aft...

nan1

Casual Listener

1362 Views

3 replies

0 likes

  • 1362 Views
  • 3 replies
  • 0 likes

Local Files Sync - Wired Computer with a Wireless Phone

So, an ongoing issue that I have with syncing my local files is it's impossible to do it when my computer is connected via ethernet and my phone is connected via wireless. I tried to do a USB connection with a hotspot on my phone, and that didn't wor...

Newbie

So, an ongoing issue that I have with syncing my local files is it's impossible to do it when my computer is connected via ethernet and my phone is connected via wireless. I tried to do a USB connect...

524 Views

0 replies

1 likes

  • 524 Views
  • 0 replies
  • 1 likes

Followers cannot rearrange collaborative playlist

Hi! I have created a collaborative playlist, but followers of that list report that they are unable to rearrange the playlist (reorder songs). They can add and remove songs, but not, as I said, rearrange the songs. Is this is limitation of collaborat...

Casual Listener

  Hi!   I have created a collaborative playlist, but followers of that list report that they are unable to rearrange the playlist (reorder songs). They can add and remove songs, but not,...

sonofjon

Casual Listener

1259 Views

1 replies

3 likes

  • 1259 Views
  • 1 replies
  • 3 likes

Song wrongly marked as local file so I can't play or add the online version to a playlist

So when I first installed Spotify I thought it would be helpful to add my own collection of music to it as well, thinking to get the best of both worlds.Soon I found out that when I have a local file on my computer, that song will play from there, bu...

Newbie

So when I first installed Spotify I thought it would be helpful to add my own collection of music to it as well, thinking to get the best of both worlds. Soon I found out that when I have a local ...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Playlists not syncing between devices

My playlists between my phone and windows 10 PC do not seem to sync. I have done some research and it seems as though this has been an issue for some users for quite some time how. How the heck has this not been fixed yet? Does anyone have a solution...

Casual Listener

My playlists between my phone and windows 10 PC do not seem to sync. I have done some research and it seems as though this has been an issue for some users for quite some time how. How the heck has t...

sg97

Casual Listener

1762 Views

2 replies

3 likes

  • 1762 Views
  • 2 replies
  • 3 likes

windows cortana link to spotify

so im on windows 10 and trying to get spotify linked to cortana but when i do i get long lines of text wich i can only read halve of and then there is nothing more i can do.and i do have premium.the lines of text are in the attachement.

Newbie

so im on windows 10 and trying to get spotify linked to cortana but when i do i get long lines of text wich i can only read halve of and then there is nothing more i can do. and i do have premium. ...

mischmi

Newbie

693 Views

1 replies

0 likes

Cortana
Win10
  • 693 Views
  • 1 replies
  • 0 likes

Spotify won't play songs that aren't already installed.

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or Issue For some odd reason, Spotify refuses to play songs that are not installed onto my computer, the progress bar doesn't even move. I uninstalled Spotify from my device then...

Casual Listener

Plan Premium Country England Device PC Operating System Windows 10   My Question or Issue  For some odd reason, Spotify refuses to play songs that are not installed onto my comput...

ElenaMomentary

Casual Listener

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes