Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12252 Views

105 replies

47 likes

  • 12252 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1470 Views

15 replies

2 likes

Possible Bug
  • 1470 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3743 Views

40 replies

2 likes

  • 3743 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9155 Views

0 replies

4 likes

  • 9155 Views
  • 0 replies
  • 4 likes

Can only play my playlists

PlanFreeCountryUKDevicePCOperating SystemWindows 10Question or Issue I can't get anything but my playlists to play. No new music or anything.

Casual Listener

Plan Free Country UK Device PC Operating System Windows 10 Question or Issue  I can't get anything but my playlists to play. No new music or anything.

Robm60

Casual Listener

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify swapping between songs

PlanPremiumCountrySwedenDeviceWindows PCOperating SystemWindows 10 My Question or Issue So for a while now my spotify have been acting extremely odd... (this happens multiple times a day) i always have my spotify running on my pc so i can listen to m...

Regular

Plan Premium Country Sweden Device Windows PC Operating System Windows 10   My Question or Issue  So for a while now my spotify have been acting extremely odd... (this happens mul...

Peter

Spotify Legend

1799 Views

9 replies

0 likes

  • 1799 Views
  • 9 replies
  • 0 likes

Spotify Web player not working

PlanFreeCountry PolandDevicePersonal ComputerOperating SystemWindows 10 x64 My Question or Issue for the firs time in my life i tried to use the spotify web player [https://open.spotify.com] and all it shows is this (Screenshot), i tried clearing cac...

Regular

Plan Free Country  Poland Device Personal Computer Operating System Windows 10 x64   My Question or Issue  for the firs time in my life i tried to use the spotify web player ...

DDDloki

Regular

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

No song will pop up anywhere on Spotify on my pc!!!

PlanFreeCountry U.S.A.DevicePCOperating SystemWindows 10 My Question or Issue I've uninstalled spotify multiple times and still no songs will even pop up on my pc and i cant play anything even when I link my phone, and yes i have tried clean reseting...

Newbie

Plan Free Country  U.S.A. Device PC Operating System Windows 10   My Question or Issue  I've uninstalled spotify multiple times and still no songs will even pop up on my pc a...

Mantisentil

Community Legend

403 Views

1 replies

1 likes

  • 403 Views
  • 1 replies
  • 1 likes

Spotify not playing songs or even showing correctly

I have recently started having an issue with Spotify not playing a few select songs and looked up what the issue might be. A suggestion was to to reainstall spotify so i did. I uninstalled and reinstalled and since then no song plays, my favorites do...

Newbie

I have recently started having an issue with Spotify not playing a few select songs and looked up what the issue might be. A suggestion was to to reainstall spotify so i did. I uninstalled and reinst...

Mantisentil

Community Legend

605 Views

2 replies

1 likes

  • 605 Views
  • 2 replies
  • 1 likes

Solved!! Curious about "Friend Activity" symbol

PlanPremiumCountryUSA Device(PC)Operating System(Windows 10) My Question or Issue Just saw this sound symbol over a friends profile picture in the activity section. not sure what it means since the sound symbol is ALSO on the far left across from the...

Casual Listener

Plan Premium Country USA  Device (PC) Operating System (Windows 10)   My Question or Issue   Just saw this sound symbol over a friends profile picture in the activity sectio...

Garth_S

Casual Listener

12179 Views

2 replies

0 likes

  • 12179 Views
  • 2 replies
  • 0 likes

Musica trocando sozinha, ja mudei senha e desconectei dispositivos

Como o titulo informa, a minha musica está sendo trocada sempre para uma mesma música. Já mudei minha senha e desconectei todos os dispositivos. Não sei mais o que fazer

Newbie

  Como o titulo informa, a minha musica está sendo trocada sempre para uma mesma música. Já mudei minha senha e desconectei todos os dispositivos. Não sei mais o que fazer

Bittencourt

Spotify Star

6740 Views

1 replies

3 likes

  • 6740 Views
  • 1 replies
  • 3 likes

I've been having this problem for DAYS and need help fixing it

PlanFreeCountryUnited States DeviceDesktop computerOperating Systemwindows 10 pro My Question or Issue The problem with I've been having with this **bleep**ing thing is, it won't play any song from the desktop app (both the one downloaded from the si...

Newbie

Plan Free Country United States  Device Desktop computer Operating System windows 10 pro   My Question or Issue  The problem with I've been having with this **bleep**ing thin...

Mantisentil

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Historic Queue playing every time I use my PC

PlanPremiumCountryUK DevicePS4, Acer Swift 3 (AMD), Sony Xperia XZ2Operating SystemPS4 / W10 / Android 9 My Question or Issue So a few months ago, I queued Novo Amor's album at work after a record, on my Acer Swift 3. I didn't complete the album, and...

Casual Listener

Plan Premium Country UK  Device PS4, Acer Swift 3 (AMD), Sony Xperia XZ2 Operating System PS4 / W10 / Android 9   My Question or Issue  So a few months ago, I queued Novo Amo...

Overell1338

Casual Listener

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

Im scaring my wife at home

When I play spotify from work, I scare my wife since spotify automaticly plays from my livingroom device. Shes pregnant, so I dont want the birth to start early because of the loud sudden noises from the livingroom scaring the water out of her. Is th...

Casual Listener

When I play spotify from work, I scare my wife since spotify automaticly plays from my livingroom device. Shes pregnant, so I dont want the birth to start early because of th...

twode

Casual Listener

713 Views

2 replies

0 likes

Connect
Desktop
  • 713 Views
  • 2 replies
  • 0 likes

Mobile-PC Mapping Problem

PlanPremiumCountry TurkeyDevice(Samsung S9, HP Laptop, Monster Laptop)Operating System(Android Oreo, Windows 10) My Question or IssueWhen i add new song to my song list on my phone it doesnt mapping in my computer. I have to open my windows app and i...

Casual Listener

Plan Premium Country  Turkey Device (Samsung S9, HP Laptop, Monster Laptop) Operating System (Android Oreo, Windows 10)   My Question or Issue When i add new song to my song ...

Mantisentil

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Friend Activity Limit

PlanPremiumCountryUSADeviceWindows 10 PC My Question or Issue So I feel like most people can share the sentiment that the Friend Activity has been a bit wonky over the past few months. However, I have one issue that cropped up that does not seem to h...

Casual Listener

Plan Premium Country USA Device Windows 10 PC   My Question or Issue   So I feel like most people can share the sentiment that the Friend Activity has been a bit wonky over the pas...

Mantisentil

Community Legend

5036 Views

2 replies

4 likes

Desktop
Facebook
Friend Activity
  • 5036 Views
  • 2 replies
  • 4 likes

Songs not adding to any playlists

PlanFreeCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue Songs and albums won't show up in playlists I add them to any more. I've tried doing it by clicking and dragging and by clicking the ... button and choosing "Add to ...

Casual Listener

Plan Free Country  United States Device PC Operating System Windows 10   My Question or Issue  Songs and albums won't show up in playlists I add them to any more. I've tried ...

heckos

Casual Listener

581 Views

1 replies

1 likes

  • 581 Views
  • 1 replies
  • 1 likes

Spotify doesn't play any track

I was having some issues playing tracks, so I decided to uninstall Spotify but when I logged in after restarting it I realized that all the tracks in the playlist were gone, even the ones in other account's playlists. But the real problem is that now...

Newbie

I was having some issues playing tracks, so I decided to uninstall Spotify but when I logged in after restarting it I realized that all the tracks in the playlist were gone, even the ones in other ac...

KSBGAMING

Music Fan

599 Views

1 replies

1 likes

Playing problem
  • 599 Views
  • 1 replies
  • 1 likes

Can't play songs, playlists gone

Hello, I opened up my spotify to see that none of my songs in my playlists are there anymore. If I try to search a song to play, it won't play. Web browser player won't work. All my songs appear on my iPhone and play just fine. I've tried the followi...

Newbie

  Hello,  I opened up my spotify to see that none of my songs in my playlists are there anymore. If I try to search a song to play, it won't play. Web browser player won't work. All my so...

Brunelicia

Community Legend

1004 Views

1 replies

1 likes

  • 1004 Views
  • 1 replies
  • 1 likes

Can't log-in desktop

Hi, I created an account in the US and I am currently in the Korea.I can't log-in desktop and got the 408 error but can log-in to website. I tried change location but no exist Korea. What can I do?

Visitor

Hi, I created an account in the US and I am currently in the Korea. I can't log-in desktop and got the 408 error but can log-in to website.  I tried change location but no exist Kore...

KSBGAMING

Music Fan

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Spotify can play cached/local songs, but not streamed audio

PlanPremiumCountry United Kingdom Operating SystemWindows 10, Pro Edition The IssueRecently I have been having issue which results in spotify not being able to play songs which require audio streaming. When clicking on songs I have not previously lis...

Newbie

Plan Premium Country  United Kingdom   Operating System Windows 10, Pro Edition   The Issue Recently I have been having issue which results in spotify not being able to play s...

871 Views

0 replies

1 likes

  • 871 Views
  • 0 replies
  • 1 likes

Seeing What Friend Plays

PlanPremiumCountry USDeviceLaptopOperating SystemWindows 10 - Listening through the Spotify App My Question or Issue I used to be able to see what my friends were playing in real time. As of today I can no longer see them. The right hand section just...

Regular

Plan Premium Country  US Device Laptop Operating System Windows 10 - Listening through the Spotify App   My Question or Issue  I used to be able to see what my friends were p...

katiek_

Composer

916 Views

2 replies

0 likes

  • 916 Views
  • 2 replies
  • 0 likes

Solved!! Only one shows up in friend activity

PlanFreeCountry United StatesDeviceLenovo N23Operating SystemWindows 10 My Question or Issue So, this is very odd. only one person shows up in friend activity despite the fact that I have 5. already tried restarting and all that.

Music Fan

Plan Free Country  United States Device Lenovo N23 Operating System Windows 10   My Question or Issue  So, this is very odd. only one person shows up in friend activity despi...

Mantisentil

Community Legend

13190 Views

1 replies

0 likes

  • 13190 Views
  • 1 replies
  • 0 likes

Solved!! Playlists empty and some songs not playables

PlanPremiumCountryItaly DeviceAsus ROG Strix LaptopOperating SystemWindows 10 My Question or IssueIt's been some days now that on my pc songs on my playlists are not shown anymore but when I log in the same profile on my smartphone the songs are ther...

Casual Listener

Plan Premium Country Italy  Device Asus ROG Strix Laptop Operating System Windows 10   My Question or Issue It's been some days now that on my pc songs on my playlists are not sho...

GiaguarTR

Casual Listener

1931 Views

6 replies

4 likes

  • 1931 Views
  • 6 replies
  • 4 likes