Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 8 My Question or Issue I had an error about updating Spotify and I want to reinstall it. I removed all files in my computer about Spotify (especially from Users/Appdata). Then i download the in...
Plan Premium Country Turkey Device PC Operating System Windows 8 My Question or Issue I had an error about updating Spotify and I want to reinstall it. I removed all file...
Casual Listener
502 Views
1 replies
0 likes
PlanPremiumCountry FranceDeviceswitch in real time to bluetooth speakerOperating Systemwindows 7 My repport of BUG First : it is hard to find how to repport a bug !!!HelloThe bug is with desktop application when switching to computer speaker to bluet...
Plan Premium Country France Device switch in real time to bluetooth speaker Operating System windows 7 My repport of BUG First : it is hard to find how to repport a bug...
251 Views
0 replies
2 likes
Plan freeFree/PremiumCountry DevicewindowsOperating Systemwindows 10 My Question or Issue HI I just thought I would let someone now from Spotify that when I went to play the Tom Cocarone Life is the Highway 2018 version the song started to play with ...
Plan free Free/Premium Country Device windows Operating System windows 10 My Question or Issue HI I just thought I would let someone now from Spotify that when I went ...
180 Views
0 replies
0 likes
PlanPremiumCountryUS DevicePCOperating SystemWindows 10 64-Bit My Question or Issue I have freshly wiped my computer of all files in attempt to solve this issue myself beforehand. Spotify upon launching, opens the window for a split moment long enoug...
Plan Premium Country US Device PC Operating System Windows 10 64-Bit My Question or Issue I have freshly wiped my computer of all files in attempt to solve this issue m...
310 Views
0 replies
8 likes
PlanPremiumCountry Taiwan DevicePCOperating SystemWindows 7 My Question or Issue When I run the SpotifySetup to install,always jump outerror massage"runtime ERROR'I clean the spotifly's data in the AppData and re-install again still no workingHow do ...
Plan Premium Country Taiwan Device PC Operating System Windows 7 My Question or Issue When I run the SpotifySetup to install,always jump out error massage"runtim...
277 Views
0 replies
0 likes
suddenly my spotify name changed and i dont get the lists i save via my android phone and vice versa it's like 2 different accounts
suddenly my spotify name changed and i dont get the lists i save via my android phone and vice versa it's like 2 different accounts
193 Views
0 replies
0 likes
Hello all, I am posting this question here to see if anyone else has a fix or is experiencing a simalar issue to what I am. As I am racked on what to do. Awhile back while using spotify I noticed that my computers framrate would drop significantly an...
Hello all, I am posting this question here to see if anyone else has a fix or is experiencing a simalar issue to what I am. As I am racked on what to do. Awhile back while using s...
1033 Views
0 replies
2 likes
PlanPremiumOperating SystemWindows 10 Pro 64 bits My Question or IssueSoooo... Yeah, I can't open Spotify at all. I don't know what's happening, If I want to use Spotify I need to reinstall it using the FullSetup.exe because the normal one does not w...
Plan Premium Operating System Windows 10 Pro 64 bits My Question or Issue Soooo... Yeah, I can't open Spotify at all. I don't know what's happening, If I want to use Spotify I ...
Casual Listener
520 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceLenovo Ideapad 100SOperating SystemWindows 10 x64 Lately Spotify started to act up, it starts playing completly on it's own, yesterday was the first time it occured, during the time I was playing a game it popped on...
Plan Premium Country Netherlands Device Lenovo Ideapad 100S Operating System Windows 10 x64 Lately Spotify started to act up, it starts playing completly on it's own, yesterday was th...
1287 Views
0 replies
17 likes
PlanPremiumCountryCanada Device(Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100)Operating System(Android Oreo, Windows 10) My Question or Issue In the middle of playing a playlist over Spotify Connect or just on Windows, Spotify reset...
Plan Premium Country Canada Device (Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100) Operating System (Android Oreo, Windows 10) My Question or Issue  ...
278 Views
0 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us tso try and help.PlanpremiumCountry israelDevicepcOperating Systemwindows 7 64 bit My Question or Issue hey y'allbeen having trouble with upadting s...
None of the below information is required. However, the more you provide the easier it will be for us tso try and help. Plan premium Country israel Device pc Operating System windows 7 ...
482 Views
0 replies
1 likes
My Chromecast Audio is losing the connection with Spotify Web Player, sometimes after only one song, sometimes after a couple. Sometimes I can play a whole album. Impossible to find a pattern.Every time it has paused, Web Player usually says it's str...
My Chromecast Audio is losing the connection with Spotify Web Player, sometimes after only one song, sometimes after a couple. Sometimes I can play a whole album. Impossible to find a pattern. Eve...
Not applicable
1817 Views
1 replies
1 likes
I am having security issues with my account as im listening to spotify on my windows Desktop through the app someone keeps changing it to web player and changing the music....So i headed to the spotify.com website to change my passwords etc The websi...
I am having security issues with my account as im listening to spotify on my windows Desktop through the app someone keeps changing it to web player and changing the music....So i headed to the...
660 Views
0 replies
1 likes
PlanPremiumCountryCzech Rep Operating SystemWindows 7 My Question or IssueHey guys, I have problem with installing Spotify. Before when I started app, it said that "SpotifyInstaller has crashed" but I got annoyed so I decided to uninstall and reinsta...
Plan Premium Country Czech Rep Operating System Windows 7 My Question or Issue Hey guys, I have problem with installing Spotify. Before when I started app, it said that "...
Newbie
581 Views
1 replies
0 likes
Plan: PremiumCountry: Australia Operating System: Windows 10 My Question or Issue Recently I Like It by Cardi B keeps playing at least once a day despite it not being one of my saved songs, in my playlists, or in queue - usually its the song after I ...
Plan: Premium Country: Australia Operating System: Windows 10 My Question or Issue Recently I Like It by Cardi B keeps playing at least once a day despite it ...
530 Views
0 replies
0 likes
PlanPremiumCountry NetherlandsDeviceWindows desktopOperating SystemWindows 10 My Question or Issue Is it possible to add my local Hi Res 24 bit lossless files to the desktop spotify player without it losing its Hi Res quality, or does it get downsamp...
Plan Premium Country Netherlands Device Windows desktop Operating System Windows 10 My Question or Issue Is it possible to add my local Hi Res 24 bit lossless files to th...
421 Views
0 replies
0 likes
Ive just downloaded Spotify for my new laptop, Acer Aspire 3 running windows 10. Im a premium member if it matters at all.Ive gone into Advanced options and selected NO for Open Spotify automatically after you log into the computer.There us also no o...
Ive just downloaded Spotify for my new laptop, Acer Aspire 3 running windows 10. Im a premium member if it matters at all. Ive gone into Advanced options and selected NO for Open Spotify automa...
255 Views
0 replies
1 likes
PlanPremiumCountry TurkeyDeviceLenovo laptopOperating SystemWindows 10 My Question or Issue Everytime I open Spotify I get ''updater wasn't able to start'' message. Also doesn't able tho find the latest song I listened. It always go back few days erl...
Plan Premium Country Turkey Device Lenovo laptop Operating System Windows 10 My Question or Issue Everytime I open Spotify I get ''updater wasn't able to start'' message....
Newbie
435 Views
1 replies
0 likes
I have this message since several weeks. I can't update Spotify to the new version. I am a Premium Customer but I think I will change to Deezer if this issue isn't resolved very soon.
I have this message since several weeks. I can't update Spotify to the new version. I am a Premium Customer but I think I will change to Deezer if this issue isn't resolved very soon.
1539 Views
0 replies
7 likes
I recently got some help from some wonderful people at the Spotify community. I just wanted to leave some reviews for them. Their names were Loth, Annafe, and Dorothy. These people were very kind to me and helped me with everything that I asked for. ...
I recently got some help from some wonderful people at the Spotify community. I just wanted to leave some reviews for them. Their names were Loth, Annafe, and Dorothy. These people were very...
2403 Views
0 replies
0 likes
