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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80195 Views

40 replies

68 likes

  • 80195 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lourdesmani

Visitor

769364 Views

502 replies

64 likes

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  • 502 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16423 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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Spotify doesn't play songs on the Artist's pages since weeks.

PlanPremiumCountryGermany Operating SysWindows 10 Hello Spotify community, since few weeks i have to download Spotify everyday couse i noticed that after a while I downloaded it (one or two days) the Album Song's or the Artist's pages doesn't even st...

Casual Listener

Plan Premium Country Germany   Operating Sys Windows 10   Hello Spotify community,  since few weeks i have to download Spotify everyday couse i noticed that after a while I do...

KMOX4

Roadie

1078 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

cant play song online

PlanPremiumCountry Malaysia Operating System(Windows8.1) My Question or Issue i cant play certain songs at spotify, for example i cant play the dancin by aaron smith

Newbie

Plan Premium Country  Malaysia   Operating System (Windows8.1)  My Question or Issue  i cant play certain songs at spotify, for example i cant play the dancin by aaron smi...

OneByBoo

Roadie

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Volume Slider and Song Navigator slider does not work

PlanPremiumCountry CanadaDeviceAsus PC Operating SystemWindows 8 My Question or IssueMy volume slider and song navigator slider is not working at all. I drag it, it doesn't respond, I double click where I want it to go, it doesn't work. I've properly...

Casual Listener

Plan Premium Country  Canada Device Asus PC  Operating System Windows 8   My Question or Issue My volume slider and song navigator slider is not working at all. I drag it, it...

OneByBoo

Roadie

1793 Views

3 replies

1 likes

  • 1793 Views
  • 3 replies
  • 1 likes

Songs/Album tabs

PlanPremiumCountry United Kingdom (England)DevicePCOperating SystemWindows 7 My Question or Issue It seems like the new update has created a serious issue in both my Albums and Songs tab in my Spotify Library. Previously I saved songs from the radio,...

Newbie

Plan Premium Country  United Kingdom (England) Device PC Operating System Windows 7   My Question or Issue   It seems like the new update has created a serious issue in both...

yoloswagga47

Regular

988 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Daily Mix Not Playing or Stops Playing

PlanPremiumCountryUSA DeviceWindows 10, Operating SystemWindows 10 I am listening to spotify on my windows 10 desktop. I can play songs from my playlist or radio stations. I click to start songs from my Daily Mix 1, and it played 3 or 4 songs then it...

Newbie

Plan Premium Country USA  Device Windows 10,  Operating System Windows 10  I am listening to spotify on my windows 10 desktop.  I can play songs from my playlist or radio ...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
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Installer crash BEX

Hi ! I've a disturbing problem...PlanPremiumCountryBeligumDevicePCOperating SystemWindows 8.1 My Question or IssueWhen I want to install Spotify on my PC, it's crashed ! Im sorry for my approximate englishHelp me >-< Thanks u in advenceClement

Newbie

Hi ! I've a disturbing problem... Plan Premium Country Beligum Device PC Operating System Windows 8.1    My Question or Issue When I want to install Spotify on my PC, it's crashe...

356 Views

0 replies

0 likes

  • 356 Views
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Spotify stops playing songs

Spotify on Windows 7. Desktop. After a reinstall and cache delete It works for a few tracks. Music stops and I get the black disk issue. I have: Reinstalled Uninstalled and Installed Hosts File edited and its all fine and in-line. Deleted cache Delet...

Casual Listener

Spotify on Windows 7. Desktop. After a reinstall and cache delete It works for a few tracks. Music stops and I get the black disk issue. I have: Reinstalled Uninstalled and Installed Hosts File edite...

farske

Casual Listener

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

only 160 kbps with premium subscripton

Plan PremiumCountry NetherlandsDevice pc desktop and web appOperating System Windows 10 My Question or Issue On 1 February I signed up for a premium Spotify subscription.According to the info on the Spotify website I should be able to stream in 320 k...

Newbie

Plan Premium Country Netherlands Device pc desktop and web app Operating System Windows 10   My Question or Issue   On 1 February I signed up for a premium Spotify subscription. A...

419 Views

0 replies

0 likes

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Clean reinstall solves issue but it keep happenning again after a while

PlanPremium CountryMalaysia DeviceDesktop Operating SystemWindows 10 My Question or IssueHaving issue with some song that I searched not playing. Also the playlist that I follow will not get updated when the issue happens (I know because I can see ne...

Casual Listener

Plan Premium   Country Malaysia   Device Desktop   Operating System Windows 10   My Question or Issue Having issue with some song that I searched not playing. Also th...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Spotify App on Windows 10 lagged when played in background.

PlanPremiumCountryThailand DevicePCOperating SystemWindows 10 Pro (1809 Build 17763.316) My Question or IssueSpotify App on Windows 10 had sound issued when played in background. See in the video for more detials.https://youtu.be/57MTrq_2GTQ

Newbie

Plan Premium Country Thailand   Device PC Operating System Windows 10 Pro (1809 Build 17763.316)   My Question or Issue Spotify App on Windows 10 had sound issued when played i...

321 Views

0 replies

0 likes

Windows 10
  • 321 Views
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Volume Slider Does Not Work After Clicking it During Ads

Hello, When you click on the volume slider while an ad is playing, the volume slider disables itself. I know that this is so we have to listen to the ads. HOWEVER, the slider stays disabled even after the ads are finished playing and the music starts...

Newbie

Hello,   When you click on the volume slider while an ad is playing, the volume slider disables itself.  I know that this is so we have to listen to the ads.  HOWEVER, the slider sta...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
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Spotify won't play certain songs

PlanSpotify premiumCountry FinlandDeviceCustom built PCOperating SystemWindows 10 My Question or Issue My spotify won't play certain songs. I have internet connection working properly and I've tried disabling firewall and proxy. Songs that won't play...

Casual Listener

Plan Spotify premium Country  Finland Device Custom built PC Operating System Windows 10   My Question or Issue  My spotify won't play certain songs. I have internet con...

Bittencourt

Spotify Star

619 Views

3 replies

1 likes

  • 619 Views
  • 3 replies
  • 1 likes

Solved!! Can't play on PC, but iphone is normal

PlanFreeCountry JapanDeviceiPhone 7Operating SystemiOS 12 / Windows 10 My Question or Issue Now, so many song can play on my phone, but it can't play on windows.

Casual Listener

Plan Free Country  Japan Device iPhone 7 Operating System iOS 12 / Windows 10   My Question or Issue  Now, so many song can play on my phone, but it can't play on window...

TUNGLINWU

Casual Listener

642 Views

4 replies

0 likes

  • 642 Views
  • 4 replies
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Convertine local files to Spotify

Credit goes todvs5552 This is not my idea, I'm just expanding on it. This would be great. I have many local files on my externeal hdd, I would love the ability to have Spotify, scan through them all and add the Spoitfy versions. Some way to convert a...

Visitor

Credit goes to dvs5552   This is not my idea, I'm just expanding on it.    This would be great. I have many local files on my externeal hdd, I would love the ability to have Spot...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
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Spotify only shows Albums tab by Saved Albums Only

I have Spotify Premium, running on Windows 7. I always used the albums tab to listen to my saved music, however it has been completely ruined as of lately. I believe Spotify has just recently made album saving and song saving two different things, wh...

Casual Listener

I have Spotify Premium, running on Windows 7. I always used the albums tab to listen to my saved music, however it has been completely ruined as of lately. I believe Spotify has just recently made al...

donaicus

Regular

1126 Views

2 replies

9 likes

  • 1126 Views
  • 2 replies
  • 9 likes

Solved!! Can't play at all a song on desktop app or web browser

PlanFree/PremiumCountry FranceDevicePCOperating SystemWindows 10 I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it shows me a blank cover when I try to play a song. I still can play the songs...

Casual Listener

Plan Free/Premium Country  France Device PC Operating System Windows 10  I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it...

bomberzx

Casual Listener

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
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Can't create radio stations on win10

PlanPremium CountryCanada Operating SystemWindows 10 When I goto an artist and select go to Artist Radio it just goes to a playlist

Regular

Plan Premium   Country Canada   Operating System Windows 10     When I goto an artist and select go to Artist Radio it just goes to a playlist  

805 Views

0 replies

0 likes

  • 805 Views
  • 0 replies
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"Some Songs Won't Play" - The 3+yr Issue?

PlanPremiumCountryCanadaDeviceDesktopOperating SystemW10 My Question or Issue Here's what's hopefully a familiar-looking issue with maybe a little more detail than you usually get:On the desktop app, after a while of use, which is what I guess to be ...

Casual Listener

Plan Premium Country Canada Device Desktop Operating System W10   My Question or Issue  Here's what's hopefully a familiar-looking issue with maybe a little more detail than you...

Amato

Casual Listener

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Column sort in search gone?

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueWhen searching for a song, artist, etc, the search results used to be sortable by column. For example, if I search for a song, many non-exact results show up, but it used to...

Casual Listener

  Plan Premium Country USA  Device PC Operating System Windows 10   My Question or Issue When searching for a song, artist, etc, the search results used to be sortable by co...

benterprise

Casual Listener

1410 Views

4 replies

11 likes

  • 1410 Views
  • 4 replies
  • 11 likes