Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82631 Views

40 replies

68 likes

  • 82631 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

785431 Views

503 replies

64 likes

  • 785431 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20846 Views

22 replies

6 likes

  • 20846 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2935 Views

0 replies

4 likes

  • 2935 Views
  • 0 replies
  • 4 likes

Solved!! All songs on computer are unplayable

PlanPremiumCountry SwedenDeviceHP Elitebook 840 G1Operating SystemWindows 7 My Question or Issue People I really don't know what to do now. All songs are unplayable on my computer. All. Phone works just fine and you can see every song that play on th...

Regular

Plan Premium Country  Sweden Device HP Elitebook 840 G1 Operating System Windows 7   My Question or Issue  People I really don't know what to do now. All songs are unplayable...

Loretha

Casual Listener

1711 Views

5 replies

1 likes

  • 1711 Views
  • 5 replies
  • 1 likes

Solved!! Cant play any songs

I can only play music on my phone when i try to play it on my destop version or through web player the songs wont play at all and the track image is greyed out and on my destop verion it says i have 0 songs in every playlist which is completely wrong...

Newbie

I can only play music on my phone when i try to play it on my destop version or through web player the songs wont play at all and the track image is greyed out and on my destop verion it says i have ...

Mantisentil

Community Legend

805 Views

3 replies

0 likes

  • 805 Views
  • 3 replies
  • 0 likes

The whole desktop experience is broken

PlanPremiumCountry USADeviceDesktop AppOperating SystemWindows 10 My Question or IssueBefore occasionally I experienced spotify unable to play a song, but not this time. Now**bleep** is **bleep**ed: it wont play any song. Why am I paying premium for ...

Regular

Plan Premium Country  USA Device Desktop App Operating System Windows 10   My Question or Issue Before occasionally I experienced spotify unable to play a song, but not this time....

Mantisentil

Community Legend

1505 Views

3 replies

1 likes

unable to play songs
  • 1505 Views
  • 3 replies
  • 1 likes

Songs Won't Show Up in Desktop Playlist

Hello,So I reinstalled the Spotify Windows Desktop app today, and when I logged in, all of the songs I had saved in all of my playlists are gone. I checked the iOS app, and as far as I can tell, they're all there, but all completely gone on desktop. ...

Regular

Hello, So I reinstalled the Spotify Windows Desktop app today, and when I logged in, all of the songs I had saved in all of my playlists are gone. I checked the iOS app, and as far as I can tell, th...

Mantisentil

Community Legend

1247 Views

1 replies

0 likes

  • 1247 Views
  • 1 replies
  • 0 likes

Shuffle Problems

Howdy,I am having some trouble with shuffling a playlist. I have seen similar topics but none with helpful answers. PlanPremiumCountryUKDeviceWindowsOperating SystemWindows 10 My Question or Issue I had a playlist full with some albums and songs that...

Newbie

Howdy, I am having some trouble with shuffling a playlist. I have seen similar topics but none with helpful answers.   Plan Premium Country UK Device Windows Operating System Windows 1...

jeffherr7

Regular

1457 Views

3 replies

2 likes

  • 1457 Views
  • 3 replies
  • 2 likes

Solved!! Spotify does not work after re install.

Hello!I have had spotify premium on my win 10 64-bit PC for a long time now. Never encountered a problem.Last week i realised there were some songs that i could not play on my desktop version of spotify even though they could be played on my iPhone. ...

Casual Listener

  Hello! I have had spotify premium on my win 10 64-bit PC for a long time now. Never encountered a problem. Last week i realised there were some songs that i could not play on my desktop ver...

raferi001

Casual Listener

5684 Views

2 replies

0 likes

cannot play
  • 5684 Views
  • 2 replies
  • 0 likes

Spotify starts playing songs and changes currently playing song on its own

PlanPremium DeviceAcer Aspire 5Operating SystemWindows 10 My Question or IssueI first noticed this about two weeks ago but it didn't bother me then. But random playlists started appearing in my recently played that I couldn't have been listening to (...

Newbie

Plan Premium  Device Acer Aspire 5 Operating System Windows 10   My Question or Issue I first noticed this about two weeks ago but it didn't bother me then. But random  playlis...

MartinStoichkov

Community Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not loading anything

PlanPremiumCountry USADeviceWindows 10, Android, & Chrome Web Player So the problem started on the desktop app (win 10) with certain new songs I looked up not playing. Then I noticed that they weren't showing up in the Library even though when I go t...

Newbie

Plan Premium Country  USA Device Windows 10, Android, & Chrome Web Player   So the problem started on the desktop app (win 10) with certain new songs I looked up not playing...

Mantisentil

Community Legend

7430 Views

1 replies

1 likes

  • 7430 Views
  • 1 replies
  • 1 likes

Solved!! Playlists missing songs

Since yesterday, all of my playlists songs are missing. I have tried reinstalling and everything but still nothing. What could be the cause of this and how can I fix it?

Casual Listener

  Since yesterday, all of my playlists songs are missing. I have tried reinstalling and everything but still nothing. What could be the cause of this and how can I fix it?  

Yuta-

Casual Listener

3485 Views

4 replies

0 likes

  • 3485 Views
  • 4 replies
  • 0 likes

Shuffling playlists

Hello, I would like to ask if there is an option to Shuffle songs in playlistsI don't mean the shuffle button at the bottom of the screen, i mean an actual shuffle button that shuffles the songs in the playlist.

Casual Listener

   Hello, I would like to ask if there is an option to Shuffle songs in playlists I don't mean the shuffle button at the bottom of the screen, i mean an actual shuffle button that shuffle...

Mantisentil

Community Legend

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

Music does not play

I am a free account but I made another account to see if the one I've been using was just bugged and I still had the same issuing after signing it up to premium for free. My issue is that no song will play whenever I attempt to play a song/playlist/a...

Newbie

I am a free account but I made another account to see if the one I've been using was just bugged and I still had the same issuing after signing it up to premium for free. My issue is that no song wil...

436 Views

0 replies

1 likes

  • 436 Views
  • 0 replies
  • 1 likes

Desktop search results different from web, android app

PlanPremiumCountryUSA DeviceWindows Laptop/Desktop App, Samsung Galaxy 8, Chrome My Question or Issue Search results appear to vary between app. For instance, when searching "Mike Gordon' on the desktop app I'm shown that there is an artist match, bu...

Newbie

  Plan Premium Country USA   Device Windows Laptop/Desktop App, Samsung Galaxy 8, Chrome      My Question or Issue  Search results appear to vary between app....

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Username suddenly changed from my name to a mess of letters and numbers

Windows 10 PC My Question or Issue My spotify account was created a long time ago through Facebook, I never had an issue with my username, it was set as my actual name, and my profile pic was the same as my facebook. (depicted in second photo)However...

Visitor

  Windows 10 PC   My Question or Issue   My spotify account was created a long time ago through Facebook, I never had an issue with my username, it was set as my actual name, ...

user-removed

Not applicable

972 Views

2 replies

0 likes

  • 972 Views
  • 2 replies
  • 0 likes

i can't play music on spofity, but not the problem that has been discussed, FREE, not premium

PlanFreeCountry Hong KongDeviceN/AOperating SystemWindows 10 My Question or IssueThe problem is i can't play music on Window Spotify, when i clicked the song i want, it showed nothing and the pic of the song turned to nothing, most of the new songs o...

Regular

Plan Free Country  Hong Kong Device N/A Operating System Windows 10   My Question or Issue The problem is i can't play music on Window Spotify, when i clicked the song i want, it ...

774 Views

0 replies

0 likes

  • 774 Views
  • 0 replies
  • 0 likes

A lot of songs wont play/find friends not working

PlanPremiumCountry AustraliaDeviceDesktop, ipad and samsung galaxy s7Operating SystemWindows 10, ios and android My Question or Issue for about 4 months now ive had the problem where a lot of songs wont play for me, i click play and it stops the song...

Casual Listener

  Plan Premium Country  Australia Device Desktop, ipad and samsung galaxy s7 Operating System Windows 10, ios and android   My Question or Issue  for about 4 months now...

lobbie

Casual Listener

1686 Views

2 replies

2 likes

  • 1686 Views
  • 2 replies
  • 2 likes

Random songs

Okay so this happens to me at least once a week. Sometimes, I leave the spotify app on windows open, I'm not playing any music or anything, I just got distracted by other things. Then out of no where, music starts to play, not only that it's songs th...

Casual Listener

Okay so this happens to me at least once a week. Sometimes, I leave the spotify app on windows open, I'm not playing any music or anything, I just got distracted by other things. Then out of no where...

brege2

Casual Listener

1014 Views

2 replies

0 likes

  • 1014 Views
  • 2 replies
  • 0 likes

Another another "Spotify Not Playing Music" Problem

So the problem is Spotify will not play any local music files, radio, or any music at all.I thoght the problem is on my account and i've tried it on my phone and it works will.I unistalled and did a fresh install, didn't work.I've tried the usual dis...

Newbie

So the problem is Spotify will not play any local music files, radio, or any music at all. I thoght the problem is on my account and i've tried it on my phone and it works will. I unistalled a...

FelipeTesta

Casual Listener

976 Views

2 replies

1 likes

Troubleshooting
  • 976 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Why is my spotify often so slow?

I open spotify, let it load for a bit and when I try to search for an artist, the whole program lags ridiculously. Won't let me search, and when it does search, loads them so slowly. Albums for the artist take several minutes to load and then they st...

Casual Listener

I open spotify, let it load for a bit and when I try to search for an artist, the whole program lags ridiculously. Won't let me search, and when it does search, loads them so slowly. Albums for the a...

Riverbank_Hank

Music Fan

498249 Views

98 replies

82 likes

  • 498249 Views
  • 98 replies
  • 82 likes

Spotiamp bricht ab

PlanPremiumCountryGermanDeviceDestop PCOperating SystemWindows 10 My Question or Issue Ich lasse Spotify über den Spotiamb 0.2.1 laufen. Die Musik bricht so nach wenigen Sekunden ab. Ich habe bereits alles neu Installiert, so wie es hier auch in ande...

Casual Listener

  Plan Premium Country German Device Destop PC Operating System Windows 10   My Question or Issue  Ich lasse Spotify über den Spotiamb 0.2.1 laufen. Die Musik bricht so nach...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes