Songs wont load at all and wont play

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Songs wont load at all and wont play

nkl157
Newbie

Plan

Free

Country

 Israel

Device

PC

Operating System

Windows 10

 

My Question or Issue

My issue is simple, spotify wont play any songs, buffers all of the time before displaying this. AND always shows this on pc. How ever i tried playing it on mutliple other new accounts, re-installed 3 times, wiped DNS cache, and basically every single other solution didnt work. Help ASAP!

spotifydosentwork.png

2 Replies

Re: Songs wont load at all and wont play

Rock Star 22
Rock Star 22

Hey @nkl157, and welcome to the community.

Hope you're doing great! 

 

I'm sorry to hear this. Could you try using Spotify using a different device? If that doesn't help, please let me know and let me know if there are any other error messages being shown.

 

Let me know how this goes :) 

Billy-JRock Star 22
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Note: I'm not a Spotify employee.

Re: Songs wont load at all and wont play

Rock Star 14
Rock Star 14

Hello @nkl157 

 

In addition to what @Billy-J said this a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

 

Have a nice day :)

MantisentilRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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