Announcements

spotify lag

Reply
Highlighted

spotify lag

Casual Listener

 

Premium

Country

 Canada

Device

Desktop

Operating System

windows 7

 

My Question or Issue

i dont know why but my spotify is looping every random 3 seconds of any song 

Plan

4 Replies
Highlighted

Re: spotify lag

Rock Star 18
Rock Star 18

Hey there @kifou26,

thanks for posting in the community !

 

I know it might sound simple, have you tried reinstalling the app?

 

In case it doesn't help, reply back to the post and we'll continue helping 😃

OneByBooRock Star 18
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: spotify lag

Casual Listener

yeah i tried uninstall and delete all caches and folder and still does it

Highlighted

Re: spotify lag

Rock Star 16
Rock Star 16

Hey @kifou26, welcome to the Community.
Hope you are doing great!

Could you also try using the Remove Offline Devices and Sign Out Everywhere, probably resetting your password, from your Spotify account page to see if that helps?

Let me know how it goes 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: spotify lag

Rock Star 18
Rock Star 18

Hey @kifou26,

thanks for the quick update!

 

Before performing the following steps please check if this issue happens on any of the other devices you're using.

 

Please make sure to check your Win update feature and have it check you PC for updates.

In addition, these kind of issues might be caused by outdated audio drivers so you might want to check them as well.

 

Let me know how you did 😃

OneByBooRock Star 18
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS