Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81270 Views

40 replies

68 likes

  • 81270 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777390 Views

503 replies

64 likes

  • 777390 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18396 Views

19 replies

5 likes

  • 18396 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2809 Views

0 replies

4 likes

  • 2809 Views
  • 0 replies
  • 4 likes

Artist follow button

Hello! My problem is really not a problem. But, sometimes I dont see the follow button in artist page and sometimes I see it. Why is that? I use Windows desktop + Chrome webplayer and iPhone 8.

Songwriter

  Hello!  My problem is really not a problem.  But, sometimes I dont see the follow button in artist page and sometimes I see it. Why is that? I use Windows desktop + Chrome webplaye...

MrtyP

Songwriter

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Potentially issue with Spotify in relation to Outlook unresponsive

PlanPremium CountryAustralia Device Toshiba Kira notebook Operating SystemWindows 10 My Question or IssueWe have this issue with this machine where Outlook 2016 is keeping unresponsive perhaps twice a day while running the Spotify (playing the music)...

Newbie

Plan Premium   Country Australia   Device   Toshiba Kira notebook   Operating System Windows 10   My Question or Issue We have this issue with this machine wher...

Sebasty

Community Legend

1021 Views

1 replies

0 likes

  • 1021 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix Missing Since Upgraded to Premium

PlanPremium FamilyCountry USDevicemacbook, iPhone and iPad Operating System(iOS10/iOS12 and mojave) My Question or Issuemy daily mixes were reduced in number and frequency since upgrading my plan from the trial version. I have uninstalled and reinsta...

Regular

  Plan Premium Family Country  US Device macbook, iPhone and iPad  Operating System (iOS10/iOS12 and mojave)   My Question or Issue my daily mixes were reduced in numbe...

Peter

Spotify Legend

2954 Views

17 replies

0 likes

  • 2954 Views
  • 17 replies
  • 0 likes

Superuser Contribution Spoitfy black blank page

PlanFreeCountryCanadaDeviceToshibaOperating SystemWindows 10 My Question or IssueI'm using Spotify on Windows 10. I used to use Spotify through Facebook login. All of a sudden one day I wasn't able to open Spotify. It would just show me a black blank...

Casual Listener

  Plan Free Country Canada Device Toshiba Operating System Windows 10   My Question or Issue I'm using Spotify on Windows 10. I used to use Spotify through Facebook login. All of...

Guido

Spotify Legend

4293 Views

7 replies

0 likes

black
Blank
page
Spotify
Windows
  • 4293 Views
  • 7 replies
  • 0 likes

Superuser Contribution No Daily mixes on Desktop version

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueDaily mixes don't show up on my desktop app and web player. Everything's ok on android app. I have 5 daily mixes there but something is wrong with PC player.

Casual Listener

Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue Daily mixes don't show up on my desktop app and web player. Everything's ok on android app. I have...

Peter

Spotify Legend

1948 Views

13 replies

0 likes

  • 1948 Views
  • 13 replies
  • 0 likes

How to add people to "See what your friends are playing" without facebook?

PlanPremiumCountryGermanyDeviceSamsung Note 4Operating SystemWindows 10 My Question or IssueI've been looking for a way to add my friends, who do not have facebook, to my friends feed. I am following them and they are following me back. I know how to...

Newbie

Plan Premium Country Germany Device Samsung Note 4 Operating System Windows 10   My Question or Issue I've been looking for a way to add my friends, who do not have facebook, to my fri...

Brunelicia

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Friends Feed not showing

PlanPremiumCountryIrelandDeviceDell and Asus LaptopOperating SystemWindows 10 / Windows 8 My Question or IssueHi all,Since the last update I am having the classic issue again: I can't see my friends feed. I've been checking and they confirm they are ...

Newbie

Plan Premium Country Ireland Device Dell and Asus Laptop Operating System Windows 10 / Windows 8   My Question or Issue Hi all, Since the last update I am having the classic issue aga...

nan1

Casual Listener

447 Views

1 replies

1 likes

  • 447 Views
  • 1 replies
  • 1 likes

Solved!! How to turn off auto DJ feature

My Question or Issue How do I turn off the auto DJ feature? Not the crossfade feature, that is already switched off.

Newbie

  My Question or Issue  How do I turn off the auto DJ feature? Not the crossfade feature, that is already switched off.

Sebasty

Community Legend

6756 Views

1 replies

0 likes

  • 6756 Views
  • 1 replies
  • 0 likes

Playlists can only show songs that I like.

So when I play Global Top 50 or Hip-Hop Central it only shows the song that I like.

Casual Listener

So when I play Global Top 50 or Hip-Hop Central it only shows the song that I like.

Sebasty

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Spotify freezes on laptop for 5-10 seconds

PlanPremiumCountrySpainDeviceACER Aspire 10 months oldOperating SystemWindows 10 My Question or Issue It freezes unannaounced stopping music. I have to wait or refresh. It happens on both ACER laptops I own. On 2 separate WiFis. One is a business Wif...

Music Fan

  Plan Premium Country Spain Device ACER Aspire 10 months old Operating System Windows 10   My Question or Issue  It freezes unannaounced stopping music. I have to wait or r...

Sebasty

Community Legend

790 Views

4 replies

0 likes

  • 790 Views
  • 4 replies
  • 0 likes

Playlist keeps editing by itself.

PlanPremiumCountryRomania DevicePCOperating SystemWindows 10My Question or IssueMy playlist keeps editing by itself, i don't know why.i've added lots of songs into 1 playlist, and i've just started my pc today to see that some songs which i added a l...

Casual Listener

Plan Premium Country Romania  Device PC Operating System Windows 10 My Question or Issue My playlist keeps editing by itself, i don't know why. i've added lots of songs into 1 playlist...

k1NNd

Casual Listener

1055 Views

2 replies

1 likes

  • 1055 Views
  • 2 replies
  • 1 likes

Can't view downloaded playlists

PlanPremiumOperating SystemWindows 10 My Question or IssueI have playlists downloaded but I can't load them because the playlists' creator deleted his account. How can I view/play these songs, the playlists are still there but when I click on them no...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue I have playlists downloaded but I can't load them because the playlists' creator deleted his account. How can...

Idgit

Casual Listener

420 Views

2 replies

0 likes

  • 420 Views
  • 2 replies
  • 0 likes

Player when phone is locked

Hello, Yesterday when I first locked the phone and looked at the player it had some great colors that were most likely the colors of the album of the song that was playing.Unfortunately, shortly after I installed an update (EMUI 9.0.0.160, the phone ...

Newbie

Hello,   Yesterday when I first locked the phone and looked at the player it had some great colors that were most likely the colors of the album of the song that was playing. Unfortunately, s...

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

Spotify is not download my playlist.

PlanPremiumCountry IsraelDevice(Samsung Galaxy 8, )Operating System(Android 8.0, Windows 7 PC) My Question or Issue well. I created new playlist and when I clicked download its stuck ib "downloading 0%"after few minutes its stopping.. and the weirdes...

Casual Listener

  Plan Premium Country  Israel Device (Samsung Galaxy 8, ) Operating System (Android 8.0, Windows 7 PC)   My Question or Issue  well. I created new playlist and when I ...

Sebasty

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Spotify wont play songs that arent saved in favorite songs

FreeCountry ColombiaDeviceHG desktop computerOperating SystemWindows 10 My Question or Issue Well i am here just to say that spotify has been annoying me refusing to play songs that arent on my favorite songs list, yes i've tried reinstalling, clean ...

Newbie

  Free Country  Colombia Device HG desktop computer Operating System Windows 10   My Question or Issue  Well i am here just to say that spotify has been annoying me refu...

Sebasty

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!! Screen tearing?

PremiumCountry United StatesDeviceDesktop ComputerOperating SystemWindows 10 Pro My Question or Issue Spotify is having issues with displaying the tab as a whole and ends up showing parts of the screen in places where my mouse resides.

Newbie

Premium Country  United States Device Desktop Computer Operating System Windows 10 Pro   My Question or Issue  Spotify is having issues with displaying the tab as a whole and ...

Sebasty

Community Legend

2047 Views

1 replies

0 likes

  • 2047 Views
  • 1 replies
  • 0 likes

Adding all music to a playlist

lanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or Issue I currently have a large number of songs in my library. It seems the only way to share them is to create a playlist. I have a couple specialized lists, but is there a way t...

Regular

lan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue  I currently have a large number of songs in my library.  It seems the only way to...

Mantisentil

Community Legend

1571 Views

5 replies

0 likes

  • 1571 Views
  • 5 replies
  • 0 likes

Some songs won't play?

PlanPremiumCountry DeviceMacbookOperating SystemWindows 10 (bootcamp) My Question or Issue Some songs is blacked out and it won't play? I tried nearly everything, re-installing, logging out, logging back in, turning off all proxies, firewalls, etc. I...

Newbie

Plan Premium Country   Device Macbook Operating System Windows 10 (bootcamp)   My Question or Issue  Some songs is blacked out and it won't play? I tried nearly everything, r...

Sebasty

Community Legend

3294 Views

6 replies

0 likes

  • 3294 Views
  • 6 replies
  • 0 likes

mre2020

Cudos! Just checked in early February 2019 and love LOVE Love the new lime highlight for adding songs to (and they're position within) playlists.

Newbie

Cudos! Just checked in early February 2019 and love LOVE Love the new lime highlight for adding songs to (and they're position within) playlists.

286 Views

0 replies

0 likes

Desktop
  • 286 Views
  • 0 replies
  • 0 likes

Problemas con la reproduccion en pc Windows

El reproductor cambia rápidamente de cancion, no puedo escuchar ninguna cancion en mi PC porque se reproducen rápidamente sin posibilidad de dejar una canción fija. Esto pasa solamente en mi PC en mi celular va bien. Ya intente todo cerrar sesión, in...

Newbie

El reproductor cambia rápidamente de cancion, no puedo escuchar ninguna cancion en mi PC porque se reproducen rápidamente sin posibilidad de dejar una canción fija. Esto pasa solamente en mi PC en mi...

734 Views

0 replies

0 likes

  • 734 Views
  • 0 replies
  • 0 likes