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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84079 Views

40 replies

68 likes

  • 84079 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797553 Views

505 replies

64 likes

  • 797553 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24390 Views

26 replies

7 likes

  • 24390 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3093 Views

0 replies

4 likes

  • 3093 Views
  • 0 replies
  • 4 likes

Plays the same songs

I am using the player on my desktop for Windows and when I come in each day the same songs play in the same order. I've logged out each day, it's on shuffle yet each day it continues to play the same songs. Any help would be appreciated!PlanPremiumCo...

Newbie

I am using the player on my desktop for Windows and when I come in each day the same songs play in the same order. I've logged out each day, it's on shuffle yet each day it continues to play the same...

Sebasty

Community Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Messaging

PlanPremiumCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue I'm just starting to get used to Spotify app. Is there a way to message a follower or vice versa without having to use Facebook.

Regular

  Plan Premium Country  USA Device Laptop Operating System Windows 10   My Question or Issue  I'm just starting to get used to Spotify app.  Is there a way to mess...

Sebasty

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Falta de Opções e recursos na plataforma PC

PlanPremiumCountry BrasilDeviceComputador WindowsOperating SystemWindows 10 My Question or IssueUma coisa fundamental que falta no aplicativo de vocês para o computador seria a opção de poder colocar as musicas organizadas da maneira que desejarmos(a...

Newbie

Plan Premium Country  Brasil Device Computador Windows Operating System Windows 10  My Question or Issue Uma coisa fundamental que falta no aplicativo de vocês para o computador se...

Bittencourt

Spotify Star

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Why can't I listen to songs I have not saved.

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 7 My Question or Issue:I'm having this problem since a few days. I can't listen songs or albums that I have not saved in my library, or downloaded. I tried reinstalling the app, deleting all ...

Regular

  Plan Premium Country Argentina Device PC Operating System Windows 7   My Question or Issue: I'm having this problem since a few days. I can't listen songs or albums that I have...

tomkruise

Newbie

1086 Views

4 replies

2 likes

  • 1086 Views
  • 4 replies
  • 2 likes

New update interface

What's up with the new Windows desktop app interface? Scrolling through playlists or albums is slower than ever, as the songs take 2-3 seconds to show up as you scroll up or down. Also, the new "sticky" menu at the top isn't fluid enough, it looks ve...

Visitor

What's up with the new Windows desktop app interface?   Scrolling through playlists or albums is slower than ever, as the songs take 2-3 seconds to show up as you scroll up or down. ...

Billy-J

Spotify Star

3724 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

How do I exclude specific local files from my library?

I've been using Spotify on my phone. I told it where my local files are, to save on downloading them again. But I'm using my Spotify library for only the songs I really, really like rather than all the misc **bleep** I've accumulated over the years. ...

Newbie

I've been using Spotify on my phone. I told it where my local files are, to save on downloading them again. But I'm using my Spotify library for only the songs I really, really like rather than all t...

1408 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

Artist follow button

Hello! My problem is really not a problem. But, sometimes I dont see the follow button in artist page and sometimes I see it. Why is that? I use Windows desktop + Chrome webplayer and iPhone 8.

Songwriter

  Hello!  My problem is really not a problem.  But, sometimes I dont see the follow button in artist page and sometimes I see it. Why is that? I use Windows desktop + Chrome webplaye...

MrtyP

Songwriter

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Potentially issue with Spotify in relation to Outlook unresponsive

PlanPremium CountryAustralia Device Toshiba Kira notebook Operating SystemWindows 10 My Question or IssueWe have this issue with this machine where Outlook 2016 is keeping unresponsive perhaps twice a day while running the Spotify (playing the music)...

Newbie

Plan Premium   Country Australia   Device   Toshiba Kira notebook   Operating System Windows 10   My Question or Issue We have this issue with this machine wher...

Sebasty

Community Legend

1028 Views

1 replies

0 likes

  • 1028 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix Missing Since Upgraded to Premium

PlanPremium FamilyCountry USDevicemacbook, iPhone and iPad Operating System(iOS10/iOS12 and mojave) My Question or Issuemy daily mixes were reduced in number and frequency since upgrading my plan from the trial version. I have uninstalled and reinsta...

Regular

  Plan Premium Family Country  US Device macbook, iPhone and iPad  Operating System (iOS10/iOS12 and mojave)   My Question or Issue my daily mixes were reduced in numbe...

Peter

Spotify Legend

3047 Views

17 replies

0 likes

  • 3047 Views
  • 17 replies
  • 0 likes

Superuser Contribution Spoitfy black blank page

PlanFreeCountryCanadaDeviceToshibaOperating SystemWindows 10 My Question or IssueI'm using Spotify on Windows 10. I used to use Spotify through Facebook login. All of a sudden one day I wasn't able to open Spotify. It would just show me a black blank...

Casual Listener

  Plan Free Country Canada Device Toshiba Operating System Windows 10   My Question or Issue I'm using Spotify on Windows 10. I used to use Spotify through Facebook login. All of...

Guido

Spotify Legend

4332 Views

7 replies

0 likes

black
Blank
page
Spotify
Windows
  • 4332 Views
  • 7 replies
  • 0 likes

Superuser Contribution No Daily mixes on Desktop version

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueDaily mixes don't show up on my desktop app and web player. Everything's ok on android app. I have 5 daily mixes there but something is wrong with PC player.

Casual Listener

Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue Daily mixes don't show up on my desktop app and web player. Everything's ok on android app. I have...

Peter

Spotify Legend

2006 Views

13 replies

0 likes

  • 2006 Views
  • 13 replies
  • 0 likes

How to add people to "See what your friends are playing" without facebook?

PlanPremiumCountryGermanyDeviceSamsung Note 4Operating SystemWindows 10 My Question or IssueI've been looking for a way to add my friends, who do not have facebook, to my friends feed. I am following them and they are following me back. I know how to...

Newbie

Plan Premium Country Germany Device Samsung Note 4 Operating System Windows 10   My Question or Issue I've been looking for a way to add my friends, who do not have facebook, to my fri...

Brunelicia

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Friends Feed not showing

PlanPremiumCountryIrelandDeviceDell and Asus LaptopOperating SystemWindows 10 / Windows 8 My Question or IssueHi all,Since the last update I am having the classic issue again: I can't see my friends feed. I've been checking and they confirm they are ...

Newbie

Plan Premium Country Ireland Device Dell and Asus Laptop Operating System Windows 10 / Windows 8   My Question or Issue Hi all, Since the last update I am having the classic issue aga...

nan1

Casual Listener

451 Views

1 replies

1 likes

  • 451 Views
  • 1 replies
  • 1 likes

Solved!! How to turn off auto DJ feature

My Question or Issue How do I turn off the auto DJ feature? Not the crossfade feature, that is already switched off.

Newbie

  My Question or Issue  How do I turn off the auto DJ feature? Not the crossfade feature, that is already switched off.

Sebasty

Community Legend

6799 Views

1 replies

0 likes

  • 6799 Views
  • 1 replies
  • 0 likes

Playlists can only show songs that I like.

So when I play Global Top 50 or Hip-Hop Central it only shows the song that I like.

Casual Listener

So when I play Global Top 50 or Hip-Hop Central it only shows the song that I like.

Sebasty

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Spotify freezes on laptop for 5-10 seconds

PlanPremiumCountrySpainDeviceACER Aspire 10 months oldOperating SystemWindows 10 My Question or Issue It freezes unannaounced stopping music. I have to wait or refresh. It happens on both ACER laptops I own. On 2 separate WiFis. One is a business Wif...

Music Fan

  Plan Premium Country Spain Device ACER Aspire 10 months old Operating System Windows 10   My Question or Issue  It freezes unannaounced stopping music. I have to wait or r...

Sebasty

Community Legend

799 Views

4 replies

0 likes

  • 799 Views
  • 4 replies
  • 0 likes

Playlist keeps editing by itself.

PlanPremiumCountryRomania DevicePCOperating SystemWindows 10My Question or IssueMy playlist keeps editing by itself, i don't know why.i've added lots of songs into 1 playlist, and i've just started my pc today to see that some songs which i added a l...

Casual Listener

Plan Premium Country Romania  Device PC Operating System Windows 10 My Question or Issue My playlist keeps editing by itself, i don't know why. i've added lots of songs into 1 playlist...

k1NNd

Casual Listener

1059 Views

2 replies

1 likes

  • 1059 Views
  • 2 replies
  • 1 likes

Can't view downloaded playlists

PlanPremiumOperating SystemWindows 10 My Question or IssueI have playlists downloaded but I can't load them because the playlists' creator deleted his account. How can I view/play these songs, the playlists are still there but when I click on them no...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue I have playlists downloaded but I can't load them because the playlists' creator deleted his account. How can...

Idgit

Casual Listener

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
  • 0 likes

Player when phone is locked

Hello, Yesterday when I first locked the phone and looked at the player it had some great colors that were most likely the colors of the album of the song that was playing.Unfortunately, shortly after I installed an update (EMUI 9.0.0.160, the phone ...

Newbie

Hello,   Yesterday when I first locked the phone and looked at the player it had some great colors that were most likely the colors of the album of the song that was playing. Unfortunately, s...

236 Views

0 replies

0 likes

  • 236 Views
  • 0 replies
  • 0 likes

Spotify is not download my playlist.

PlanPremiumCountry IsraelDevice(Samsung Galaxy 8, )Operating System(Android 8.0, Windows 7 PC) My Question or Issue well. I created new playlist and when I clicked download its stuck ib "downloading 0%"after few minutes its stopping.. and the weirdes...

Casual Listener

  Plan Premium Country  Israel Device (Samsung Galaxy 8, ) Operating System (Android 8.0, Windows 7 PC)   My Question or Issue  well. I created new playlist and when I ...

Sebasty

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes