Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12121 Views

105 replies

47 likes

  • 12121 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1440 Views

15 replies

2 likes

Possible Bug
  • 1440 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3624 Views

39 replies

2 likes

  • 3624 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9091 Views

0 replies

4 likes

  • 9091 Views
  • 0 replies
  • 4 likes

Favorite songs deleted after reinstall, not playing anything at all

Plan: FreeDevice: PCOperating System: Windows 7 My Question or Issue Hi Short and naive description Today my Spotify stopped playing not-favourite songs [those without heart clicked] and adding any new items to favourites wasn't working as well. Now ...

Newbie

Plan: Free Device: PC Operating System: Windows 7   My Question or Issue    Hi      Short and naive description   Today my Spotify stop...

518 Views

0 replies

1 likes

  • 518 Views
  • 0 replies
  • 1 likes

steam x spotify

hello there,yes i kno there is an article on steam intergating with spotifyif you dont know what im talking about here it is:https://community.spotify.com/t5/Live-Ideas/Partnership-Steam-Integration/idi-p/991917now my question is that do we already h...

Newbie

hello there,yes i kno there is an article on steam intergating with spotify if you dont know what im talking about here it is:https://community.spotify.com/t5/Live-Ideas/Partnership-Steam-Integratio...

1629 Views

0 replies

0 likes

  • 1629 Views
  • 0 replies
  • 0 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

Gig Goer

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...

621 Views

0 replies

0 likes

Android
Indexing
iphone
Music
Organisation
PC
  • 621 Views
  • 0 replies
  • 0 likes

Force Spotify to display original artist names

Spotify started translating Russian artist names into English. Is there a way to force it to display original names in Cyrillic, or (at least) to send the original artist names to Last.fm?

Newbie

Spotify started translating Russian artist names into English. Is there a way to force it to display original names in Cyrillic, or (at least) to send the original artist names to Last.fm?  

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Spotify wont plau any music/playlists at all on my pc

I have been having a issue with my spotify skipping some songs and now it wont play any music, my playlists are blank as well. I downloaded the spotify app to my pc from the website. I did everything from doing a fresh install, downloading the one fe...

Newbie

  I have been having a issue with my spotify skipping some songs and now it wont play any music, my playlists are blank as well. I downloaded the spotify app to my pc from the website. I did ev...

455 Views

0 replies

2 likes

  • 455 Views
  • 0 replies
  • 2 likes

Solved!! Spotify does not play certain songs

The desktop version (on Windows 10) of my Spotify does not play some songs, while some others it does. When it happens the name of the song becomes green and the play button turn into pause, but there is no loaded image of the song at the bottom left...

Casual Listener

The desktop version (on Windows 10) of my Spotify does not play some songs, while some others it does. When it happens the name of the song becomes green and the play button turn into pause, but ther...

Señorflip

Gig Goer

8307 Views

11 replies

5 likes

  • 8307 Views
  • 11 replies
  • 5 likes

no results when seraching for music

On my windows phone when i search for music there always no result at all. Got this problem for a month. I reinstalled two times... Same problem. I cant search for an artist or a song...

Casual Listener

 On my windows phone when i search for music there always no result at all. Got this problem for a month. I reinstalled two times... Same problem. I cant search for an artist or a song... &nbsp...

smiley_rylee

Newbie

1647 Views

3 replies

0 likes

  • 1647 Views
  • 3 replies
  • 0 likes

Can't use radio, discovery weekly and release radar are uncomplete

PlanPremiumCountry Germany Operating SystemWindows 10,etcMy Question or IssueHello Spotify Community,I need some help. My Spotify is acting really really weird. I have Premium. I stream music on spotify every day. But for 1 month my Spotify is acting...

Casual Listener

Plan Premium Country  Germany   Operating System Windows 10,etc My Question or Issue Hello Spotify Community, I need some help. My Spotify is acting really really weird. I have Pre...

Jeremy1Brusa

Regular

953 Views

5 replies

0 likes

  • 953 Views
  • 5 replies
  • 0 likes

All of the songs in my playlists are gone, including Spotify created playlists.

I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The playlists themselves are still there, but all of the m...

Visitor

I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The pla...

teddylonglegs

Newbie

437 Views

1 replies

3 likes

  • 437 Views
  • 1 replies
  • 3 likes

All my albums and playlists are GONE

PlanPremium (Part of a Family plan)Country HungaryDevice Operating SystemWIN10 My Question or Issue I had some issues with the client, (Beast in Blacks songs weren't playinh) so I reinstalled it. After I logged in, all my playlists and albums were em...

Newbie

  Plan Premium (Part of a Family plan) Country  Hungary Device   Operating System WIN10   My Question or Issue  I had some issues with the client, (Beast in Blacks...

user-removed

Not applicable

635 Views

2 replies

1 likes

  • 635 Views
  • 2 replies
  • 1 likes

Solved!! all favorites gone

PlanPremiumCountry uSADevicePCOperating SystemWindows 7 My Question or Issue so i was having some other issues with polaying songs from artist pages/song i dont have saved and after reinstalling to try and fix that issue, ALL my favorite artists/song...

Newbie

  Plan Premium Country  uSA Device PC Operating System Windows 7   My Question or Issue  so i was having some other issues with polaying songs from artist pages/song i ...

user-removed

Not applicable

1219 Views

1 replies

0 likes

  • 1219 Views
  • 1 replies
  • 0 likes

Solved!! Saved songs and playlists empty on the desktop app

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with no success. Any help will be appreciated.PlanFree/Pr...

Music Fan

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with n...

Deribbile

Music Fan

1458 Views

5 replies

0 likes

  • 1458 Views
  • 5 replies
  • 0 likes

Solved!! Can't play songs from any artist page

PlanPremiumCountry GermanyDeviceLaptopOperating SystemWindows 10 My Question or Issue I can't play any songs from an Artist page - I can play songs from playlists, or from saved songs, or on browse, but not on an artists page. When I try play a song ...

Newbie

Plan Premium Country  Germany Device Laptop Operating System Windows 10   My Question or Issue  I can't play any songs from an Artist page - I can play songs from playlists, ...

Deribbile

Music Fan

7340 Views

2 replies

2 likes

  • 7340 Views
  • 2 replies
  • 2 likes

Spotify Windows App won't display Sonos devices (Sonos App does, Spotify Mac does)

Hi there, We currently have 3 Sonos devices set up. On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to a Device" menu. On the same Windows 10 computer through the Sonos app, I'...

Casual Listener

Hi there,   We currently have 3 Sonos devices set up.   On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to...

lina123

Casual Listener

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

windows 10 mode s: spotify with edge does not work

PlanFree/PremiumCountry DevicelaptoopOperating System Windows 10 IMPORTANT: IN MODE S My Question or Issue Not able to get spotify to work in edge (edge is the only browser available in windows 10 mode s) I would prefer to use spotify in edge instead...

Newbie

Plan Free/Premium Country   Device laptoop Operating System  Windows 10 IMPORTANT: IN MODE S   My Question or Issue  Not able to get spotify to work in edge (edge is the...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

Solved!! No songs at all, all gone not playing

PlanFreeCountry United Kingdom DeviceWindows PCOperating SystemWindows 10 64 bit My Question or Issue Recently i noticed some songs wouldn't play, when i clicked on the play buttons for them they would show up black with no album cover or title and n...

Casual Listener

Plan Free Country  United Kingdom  Device Windows PC Operating System Windows 10 64 bit   My Question or Issue  Recently i noticed some songs wouldn't play, when i click...

Bahpu

Casual Listener

2675 Views

4 replies

5 likes

  • 2675 Views
  • 4 replies
  • 5 likes

All my songs are gone

PlanFreeCountry MexicoDevicePCOperating SystemWindows 10 My Question or Issue So i wanted to re install it because i was having problems with trying to listen to some songs, after i did that i wanted to check if it really worked and i couldn't listen...

Visitor

  Plan Free Country  Mexico Device PC Operating System Windows 10   My Question or Issue  So i wanted to re install it because i was having problems with trying to list...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Problema memororia cronologia [ITA]

Plan:Free Country: Italia Device: PC OS: Win 10 Ciao con spotify sul mio computer ho il problema fastidioso che allo spegnimento del computer il programma dimentica quello che stavo ascoltando e alla sessione successiva devo cominciare ricerce ed eve...

Casual Listener

Plan:Free Country: Italia Device: PC OS: Win 10   Ciao con spotify sul mio computer ho il problema fastidioso che allo spegnimento del computer il programma dimentica quello che stavo ascoltan...

Guingia

Casual Listener

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Software does not open

PlanPremiumCountryBrasil Device(Notebook Acer)Operating System(Windows 10) My Question or IssueSince version 1.0.42 the software opens and closes instantly, even the uninstaller does not work.

Casual Listener

Plan Premium Country Brasil  Device (Notebook Acer) Operating System (Windows 10)   My Question or Issue Since version 1.0.42 the software opens and closes instantly, even the uni...

Billy-J

Spotify Star

711 Views

3 replies

0 likes

  • 711 Views
  • 3 replies
  • 0 likes

Solved!! EZblocker

PlanFreeCountry United StatesDeviceiPhone 7Operating SystemWindows 10 My Question or Issue Well I've been using spotify since 2016 and got EZBlocker in 2017 and It's been good and all but now I think it's broken or spotify is trying to stop people fr...

Newbie

  Plan Free Country  United States Device iPhone 7 Operating System Windows 10   My Question or Issue  Well I've been using spotify since 2016 and got EZBlocker in 2017...

user54871

Regular

4907 Views

1 replies

0 likes

  • 4907 Views
  • 1 replies
  • 0 likes