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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

999 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143207 Views

83 replies

27 likes

  • 143207 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127595 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10763 Views

1 replies

6 likes

  • 10763 Views
  • 1 replies
  • 6 likes

Listen japan music

Hello ! Thank you for reading. PlanPremiumCountryFrance DeviceXiaomi MI8 / Asus ROGOperating SystemMIIUI / Windows 10 My Question or IssueI'd like to know why i can't listen japan music on spotify.Some people say that i have to be in japan to listen ...

Newbie

Hello ! Thank you for reading.     Plan Premium Country France  Device Xiaomi MI8 / Asus ROG Operating System MIIUI / Windows 10  My Question or Issue I'd like to know...

LaMarCab76

Music Fan

737 Views

3 replies

0 likes

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Solved!! well all the songs under artist named : amalee are really different than the original...

PlanPremiumCountry IsraelDevice(Samsung Galaxy Operating System( Android 8, ) My Question or Issuewell all the songs under artist named : amalee are really different than the original... the original is on Japanese language and in spotify they on eng...

Casual Listener

Plan Premium Country  Israel Device (Samsung Galaxy 😎 Operating System ( Android 8, )   My Question or Issue well all the songs under artist named : amalee are really different t...

Sebasty

Community Legend

352 Views

1 replies

0 likes

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Radio genres disappeared

PlanPremiumCountry U.S.DeviceHP LaptopOperating SystemWin 10 My Question or Issue I opened the app, clicked on "radio," and there were a bunch of genres listed. I clicked on a couple and got radio stations based on those genres. Then I went back to t...

Regular

  Plan Premium Country  U.S. Device HP Laptop Operating System Win 10   My Question or Issue  I opened the app, clicked on "radio," and there were a bunch of genres lis...

vtstang66

Regular

977 Views

1 replies

4 likes

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  • 4 likes

when song is blocked

I did push one button by acident when there was song what were subgriben for me and then there was info " we'll will not play this for you" .. after that I could't play it anymore. Can I get it back to playing? I really liked and now I can't listen i...

Newbie

I did push one button by acident when there was song what were subgriben for me and then there was info " we'll will not play this for you" .. after that I could't play it anymore. Can I get it back ...

Brunelicia

Community Legend

922 Views

1 replies

1 likes

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  • 1 likes

Spotify PC can't play songs not that are not saved

Spotify PC can only play songs from playlist and saved songs from my library. Can't play other songs that outside of my library, nothing happen. I have unistall and install back spotify and problem still presists.

Newbie

Spotify PC can only play songs from playlist and saved songs from my library. Can't play other songs that outside of my library, nothing happen. I have unistall and install back spotify and problem s...

305 Views

0 replies

4 likes

  • 305 Views
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  • 4 likes

Songs added by spotify to playlist

PlanStudentCountry USDevicePC, Xiaomi mi mix 2 Operating SystemWindows 10, Android My Question or Issue Spotify will add songs that I search and listen to into my playlist. I didnt add them nor did I tap the more options icon, I just play the song. I...

Newbie

Plan Student Country  US Device PC, Xiaomi mi mix 2  Operating System Windows 10, Android   My Question or Issue  Spotify will add songs that I search and listen to into...

Sebasty

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
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options for desktop listening when network blocks the app

PlanPremiumCountry Device(iPhone 6s, Lenovo ThinkPad)Operating System(iOS 10, Windows 10,etc.) My Question or Issue I'm at a new workplace. Spotify is a disabled app by my network provider. Is it possible to stream directly via URL?

Newbie

Plan Premium Country   Device (iPhone 6s, Lenovo ThinkPad) Operating System (iOS 10, Windows 10,etc.)   My Question or Issue  I'm at a new workplace. Spotify is a disabled ap...

Sebasty

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
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Re: Turn down the volume of loud ads

Region: LatviaOS: Windows 10App: from Windows StoreAds: MyFitnessCompare, for example, with "Demons in You" of Tarja ( https://open.spotify.com/track/134iTLuATy4HxZTu5SuKJj?si=fOUIYD9OQceegzzts5SqHA ) Normalize volume is on.Listen in headphones.

Newbie

Region: Latvia OS: Windows 10 App: from Windows Store Ads: MyFitness Compare, for example, with "Demons in You" of Tarja ( https://open.spotify.com/track/134iTLuATy4HxZTu5SuKJj?si=fOUIYD9OQc...

457 Views

0 replies

0 likes

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Why Are Artist/Album/Song Radio Stations Being Phased Out?

Why are personalized Radio Stations being replaced with curated playlists that can't be edited? This is taking away a feature without offering a better solution. Why should I continue to pay for this?PlanPremiumCountryUSADevice(Win10 Desktop; Android...

Music Fan

Why are personalized Radio Stations being replaced with curated playlists that can't be edited? This is taking away a feature without offering a better solution. Why should I continue to pay for this...

SMuldoon

Music Fan

889 Views

3 replies

6 likes

  • 889 Views
  • 3 replies
  • 6 likes

Spotify not playing a song.

PlanFreeCountry United StatesDeviceSamsung Series 5 LaptopOperating SystemWindows 10 My Question or Issue I have been having an issue with playng songs lately. Whenever I search a song, or a song that is not in my library or playlist, it doesn't want...

Casual Listener

Plan Free Country  United States Device Samsung Series 5 Laptop Operating System Windows 10   My Question or Issue  I have been having an issue with playng songs lately. When...

DannyMoo

Newbie

1514 Views

10 replies

5 likes

  • 1514 Views
  • 10 replies
  • 5 likes

Shadow over artist icon not fully covering icon

Operating SystemWindows 10My Question or Issue The shadow does not fully cover the icon at the bottom of the overlay.

Newbie

Operating System Windows 10 My Question or Issue  The shadow does not fully cover the icon at the bottom of the overlay.

348 Views

0 replies

0 likes

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Does not properly exit - Have to end task

PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 7, Windows 10 My Question or IssueWhenever I exit out of Spotify, either by clicking File, Exit or by right mouse clicking the icon on the task bar and exiting out, Spotify does not fully...

Regular

Plan Premium Country USA  Device Dell Laptop Operating System Windows 7, Windows 10   My Question or Issue Whenever I exit out of Spotify, either by clicking File, Exit or by righ...

yahoowizard

Regular

452 Views

4 replies

0 likes

  • 452 Views
  • 4 replies
  • 0 likes

Browse Returns Blank Screen?

When I click Browse on the top left, and search for an artist in the bar it returns a blank screen. This has been happening for months on my laptop, and recently started on my brand new computer (strangely enough after I added local files?) I've done...

Regular

  When I click Browse on the top left, and search for an artist in the bar it returns a blank screen. This has been happening for months on my laptop, and recently started on my brand new compu...

284 Views

0 replies

1 likes

  • 284 Views
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  • 1 likes

Spotify won't play or add music on deskptop

DesktopFree userI also use my phone and spotfiy web browser at school Question: Recently after shutting down my computer and listenign to music away from it. After returning to the computer and booting it back up spotfiy refuses to add music or play ...

Casual Listener

Desktop Free user I also use my phone and spotfiy web browser at school   Question: Recently after shutting down my computer and listenign to music away from it. After returning to the compu...

BradIsbellJr

Casual Listener

357 Views

2 replies

0 likes

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[Windows] Shuffle Play Doesn't Play Local Files

PlanPremiumCountryUSDeviceRazer Blade 15Operating SystemWindows 10 My Question or Issue I recently transfered to a new laptop and copied my local files over so I can play them either on my phone or laptop. Almost every time I got to a playlist with l...

Newbie

Plan Premium Country US Device Razer Blade 15 Operating System Windows 10    My Question or Issue  I recently transfered to a new laptop and copied my local files over so I c...

382 Views

0 replies

0 likes

local files. playlist
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Cannot use Discover Weekly List as a Root for Radio

I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist. The radio option is not there anymore, again, and ...

Roadie

I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist....

371 Views

0 replies

0 likes

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Solved!! Spotify installer does nothing when started

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueHi, I would like to get help from the community. Recently I had some update issues with the Spotify app, so I decided to reinstall it. Once I uninstalled the original app, I downloade...

Regular

Plan Premium   Device PC Operating System Windows 10   My Question or Issue Hi, I would like to get help from the community. Recently I had some update issues with the Spotify app,...

mglaedr

Regular

3228 Views

20 replies

4 likes

  • 3228 Views
  • 20 replies
  • 4 likes

Free Spotify Premium?!

Hi, So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account. A colleague of mine, told me that Spotify Free can just sh...

Newbie

Hi,   So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account...

Sebasty

Community Legend

2007 Views

1 replies

0 likes

  • 2007 Views
  • 1 replies
  • 0 likes

Solved!! Switching audio device causes spotify to freeze

PlanPremiumDevicePCOperating SystemWin 7  The title says it all i think.

Newbie

Plan Premium Device PC Operating System Win 7     The title says it all i think.

user-removed

Not applicable

4374 Views

10 replies

5 likes

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  • 10 replies
  • 5 likes

No Posted Solutions Work: "Spotify can't play this right now. If you have the file on your comp..."

PlanFree/PremiumCountry US Device PC (but also a Samsung Galaxy) Operating SystemWindows 10 (but also android on my phone) My Question or Issue For certain songs (for example, Bezardee), Spotify on PC offers the msg "Spotify can't play this right now...

Casual Listener

Plan Free/Premium Country  US   Device  PC (but also a Samsung Galaxy)   Operating System Windows 10 (but also android on my phone)   My Question or Issue &nbsp...

crafte

Newbie

1388 Views

5 replies

1 likes

Spotify can't play this right now.
  • 1388 Views
  • 5 replies
  • 1 likes