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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143292 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127733 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10773 Views

1 replies

6 likes

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The library of my mobile does not synchronize with the pc

PlanPremiumCountrySpain DeviceIphone7plus and apple watch s4Operating SystemWindows 10 My Question or Issue It only synchronizes once a month, meanwhile my pc library has fewer songs than on my phone, the last songs added do not come out, there are s...

Casual Listener

Plan Premium Country Spain  Device Iphone7plus and apple watch s4 Operating System Windows 10   My Question or Issue  It only synchronizes once a month, meanwhile my pc libra...

Nico

Community Legend

479 Views

3 replies

0 likes

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Can only play saved music

Hello,I have Spotify free and on my laptop (windows 10) I've been having some trouble.For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doesn't appear on the bottom left, the titel and artist will stay ...

Visitor

  Hello, I have Spotify free and on my laptop (windows 10) I've been having some trouble. For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doe...

forgettingcloud

Casual Listener

1190 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Steam streaming audio drivers won't work with spotify

PlanPremiumCountry NODeviceComputerOperating SystemWindows 10 My Question or Issue Hello,Not sure if this is a Spotify or steam problem.The problem is that when I enabled Steam In Home Streaming on my computer and started a game, steam prompted me to...

Newbie

Plan Premium Country  NO Device Computer Operating System Windows 10   My Question or Issue  Hello, Not sure if this is a Spotify or steam problem. The problem is that ...

724 Views

0 replies

0 likes

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Collaborative Playlist Issue

Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were able to see the playlist it came up on, so other of his friends can...

Newbie

    Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were ...

403 Views

0 replies

0 likes

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Superuser Contribution Spotify crashes on computer every time I remove my headphone jack.

PlanPremiumCountryNorway DevicePCOperating SystemWindows My Question or Issue I am having trouble with Spotify crashing EVERY time I unplug my headphones. The program with then repeat a second of sound endlessly. Reinstalling the program doesn't work...

Casual Listener

Plan Premium Country Norway   Device PC Operating System Windows   My Question or Issue  I am having trouble with Spotify crashing EVERY time I unplug my headphones.&nb...

taivaansusi

Newbie

5515 Views

21 replies

5 likes

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  • 21 replies
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Multiple issues following latest update

I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favourites. I cannot add new music to favourites, nor play music from the a...

Casual Listener

I have a Student account and write from Italy.   I'm experiencing a couple of very annoying issues following the latest update in the desktop app.   I can only play music from my favour...

DennyEMufc

Roadie

823 Views

2 replies

0 likes

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Spotify won't play a majority of songs.

I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two songs became avaliable. That was yesterday, today about 80% of t...

Newbie

   I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two...

441 Views

0 replies

3 likes

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Spotify search won't let me play any songs while I'm on my computer

PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...

Newbie

Plan Free Country  U.K. Device PC Operating System Windows 10 Enterprise   My Question or Issue  If I try and search for a song, it refuses to play. The button appears off to...

USELESSDIPSH1T

Regular

1893 Views

2 replies

1 likes

can't search
PC
spotify pc
Win10
Windows 10
windows 10 enterprise
won't play
  • 1893 Views
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  • 1 likes

Spotify won't show the right song

PlanPremiumCountry CanadaDeviceEssential Phone PH-1, desktop PC, Alexa EchoOperating SystemAndroid 9, Windows 10, ??? My Question or Issue Hi, since few weeks maybe months I notice Spotify won't show the right song I'm listening. Most of the time it'...

Casual Listener

Plan Premium Country  Canada Device Essential Phone PH-1, desktop PC, Alexa Echo Operating System Android 9, Windows 10, ???   My Question or Issue    Hi, since few wee...

426 Views

0 replies

0 likes

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Popularity meter gone?

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict how popular a song is. Is this a permanent change? Te...

Casual Listener

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict ho...

413 Views

0 replies

0 likes

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I can listen to music on my phone, but not on windows 10

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

Newbie

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

271 Views

0 replies

0 likes

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Playlist glitching

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueSo this also a issue on the web player. I was listening to the lo-fi beats playlist (btw such a good playlist) however, when it got passed the first song (Seymour by ...

Casual Listener

Plan Free Country United States   Device PC Operating System Windows 10   My Question or Issue So this also a issue on the web player. I was listening to the lo-fi beats playlist...

hyper2

Casual Listener

557 Views

1 replies

0 likes

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Hard Crash in Windows 7

PlanFreeCountryUSADeviceDesktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active)Operating SystemWindows 7 (build 7601), My Question or IssueJust installed the latest update for ...

Newbie

Plan Free Country USA Device Desktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active) Operating System Windows 7 (build...

293 Views

0 replies

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Error 502 and 504

PlanPremiumCountry UKDeviceDesktop & Samsung S8Operating SystemWin7 and Android My Question or IssueSpotify Browser has stopped working, circa 15:15 UK time. I've tried on Chrome, IE and on my android phone and all of them are displaying either error...

Newbie

Plan Premium Country  UK Device Desktop & Samsung S8 Operating System Win7 and Android   My Question or Issue Spotify Browser has stopped working, circa 15:15 UK time. I've tr...

438 Views

0 replies

0 likes

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iOS app locks up. On restart, the queue resets

PlanFreeCountry USofADevice(iPad mini)Operating System(iOS 12.1.3)Spotify Appv 8.4.90 After pausing the music and switching to a different app, the Spotify app will occasionally be locked up when I go back to it. No response from the play button. Eve...

Regular

Plan Free Country  USofA Device (iPad mini) Operating System (iOS 12.1.3) Spotify App v 8.4.90    After pausing the music and switching to a different app, the Spotify app w...

300 Views

0 replies

1 likes

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Spotify weekly not showing on PC

PlanPremiumCountry USDeviceAndroidOperating SystemWindows 10 My Question or Issue Opened up Spotify on my pc and clicked on discover weekly, only has one song. Opened on Android, initially was blank, now has full list. Can't get PC to show the full l...

Casual Listener

Plan Premium Country  US Device Android Operating System Windows 10   My Question or Issue  Opened up Spotify on my pc and clicked on discover weekly, only has one song. Open...

Sebasty

Community Legend

454 Views

3 replies

0 likes

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Solved!! Podcast list view

PlanPremiumCountryPortugal DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue Is it possible to implement a "list view" option for followed podcasts (in the library teb) in the desktop app?The current view is similar to the album vi...

Regular

Plan Premium Country Portugal  Device Windows Desktop Operating System Windows 10   My Question or Issue     Is it possible to implement a "list view" option for follo...

jfcralo

Regular

3198 Views

2 replies

3 likes

Desktop
Podcasts
Windows
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Problemas para reproducir cualquier canción.

PlanPremiumCountry Mx Operating SystemWindows 10 My Question or Issue Desde hace dias que no permite reproducir canciones a libre eleccion, no carga y crashea. Solo instalando la version anterior se soluciona pero con eso que la tienen programado a a...

Casual Listener

Plan Premium Country  Mx   Operating System Windows 10   My Question or Issue  Desde hace dias que no permite reproducir canciones a libre eleccion, no carga y crashea. S...

iveldie

Roadie

2541 Views

3 replies

3 likes

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Weird playlist behavior (1200+ songs)

PlanPremiumCountry NLDeviceiPhone X/Windows 10 Pro PCOperating SystemiOS 12.0.1, Latest Win10 Pro build My Question or Issue So, I have this playlist of all of my music combined. Whenever I try to play it on shuffle, it keeps repeating a couple of so...

Casual Listener

Plan Premium Country  NL Device iPhone X/Windows 10 Pro PC Operating System iOS 12.0.1, Latest Win10 Pro build   My Question or Issue  So, I have this playlist of all of my m...

422 Views

0 replies

0 likes

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Spotify stops working after a longer pause

PlanFree/PremiumCountry FinlandDeviceHP EliteBook 850 G3Operating SystemWindows 7 Enterprise, SP1Running Spotify as a desktop application My Question or Issue My spotify app is acting up every time it's paused and left alone for a while.When I boot u...

Casual Listener

  Plan Free/Premium Country  Finland Device HP EliteBook 850 G3 Operating System Windows 7 Enterprise, SP1 Running Spotify as a desktop application   My Question or Iss...

870 Views

0 replies

2 likes

freeze
playback
restart
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