Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81747 Views

40 replies

68 likes

  • 81747 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

780017 Views

503 replies

64 likes

  • 780017 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

19128 Views

19 replies

5 likes

  • 19128 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2851 Views

0 replies

4 likes

  • 2851 Views
  • 0 replies
  • 4 likes

Solved!! Spotify doesn't play anything.

PlanPremiumCountrySouth AfricaDevice Operating SystemWindows 10 My Question or Issue Each day Spotify doesn't play anything. I have to uninstall and reinstall the client each and every day. This happens across multiple PC's running different versions...

Casual Listener

Plan Premium Country South Africa Device   Operating System Windows 10   My Question or Issue  Each day Spotify doesn't play anything. I have to uninstall and reinstall the c...

clearo

Newbie

954 Views

3 replies

0 likes

  • 954 Views
  • 3 replies
  • 0 likes

Now playing artwork?

PlanFree/PremiumCountryUK Operating System(iOS Windows 10,etc.) My Question or Issue Just recently after resyncing offline playlists my Desktop player doesn't show any artwork at all? Not just the odd song missing art but all of them?

Roadie

Plan Free/Premium Country UK   Operating System (iOS Windows 10,etc.)   My Question or Issue  Just recently after resyncing offline playlists my Desktop player doesn't show an...

Sebasty

Community Legend

921 Views

1 replies

0 likes

  • 921 Views
  • 1 replies
  • 0 likes

Spotify issues (read below)

PlanFree/PremiumCountryUS My Question or IssueOk so I really love spotify and I have some serious issues with it rn so let me explain it.My problem - I can't get onto the spotify web player anymore. It always says "error connection refused" so I trie...

Casual Listener

Plan Free/Premium Country US     My Question or Issue Ok so I really love spotify and I have some serious issues with it rn so let me explain it. My problem - I can't get onto...

Sebasty

Community Legend

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

Popping Noises when playing downloaded/streaming songs

PlanPremiumCountry AustraliaDeviceDesktopOperating SystemWindows 10 x64 My Question or Issue Popping noises or suttle crackle noises Re-installed spotify on desktop & played spotify off web browserIssue still evident on both players.Streaming high qu...

Newbie

Plan Premium Country  Australia Device Desktop Operating System Windows 10 x64   My Question or Issue  Popping noises or suttle crackle noises   Re-installed spotify o...

207 Views

0 replies

0 likes

  • 207 Views
  • 0 replies
  • 0 likes

Solved!! Unable to play certain songs from artist's page

I'm unable to play any songs/albums from an artist that is unfavorited. If the song/album is favorited, it'll play perfectly. I've reinstalled twice but it didn't work either time. There's no error message, just an empty box. See attached image.

Casual Listener

I'm unable to play any songs/albums from an artist that is unfavorited. If the song/album is favorited, it'll play perfectly. I've reinstalled twice but it didn't work either time. There's no error m...

CanadianCabinet

Casual Listener

1719 Views

6 replies

7 likes

  • 1719 Views
  • 6 replies
  • 7 likes

[Windows 10] Cannot Shuffle

PlanPremiumCountryUSADeviceAsus LaptopOperating SystemWindows 10 My Question or IssueThis just started today: I open one of my playlists, and press the big green play button. The shuffle play button doesn't seem to exist anymore. When I play the play...

Music Fan

Plan Premium Country USA Device Asus Laptop Operating System Windows 10   My Question or Issue This just started today: I open one of my playlists, and press the big green play button....

e1l_5rlfq-jjt

Music Fan

568 Views

1 replies

2 likes

  • 568 Views
  • 1 replies
  • 2 likes

Local files don't display on Discord or last.fm

PlanPremiumCountryUnited StatesDeviceASUS desktopOperating SystemWindows 10 My Question or IssueAs of early January, playing local files on Spotify do not display on Discord or scrobble to last.fm anymore. I've never had an issue with either until re...

Newbie

Plan Premium Country United States Device ASUS desktop Operating System Windows 10   My Question or Issue As of early January, playing local files on Spotify do not display on Discord ...

Sebasty

Community Legend

2595 Views

3 replies

5 likes

  • 2595 Views
  • 3 replies
  • 5 likes

Digster, this is not fresh...

 Song was released over seven months ago. That ain't fresh to me. 

Casual Listener

  Song was released over seven months ago. That ain't fresh to me. 

Sebasty

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Spotify: Stop answering questions with 3rd party solutions (or not answering at all)

PlanPremiumCountryUSA DeviceAllOperating SystemAll My Question or Issue Spotify support's standard answer for too many user questions/suggestions is to use a 3rd party app - all of which want your current users to agree to share all their information...

Newbie

Plan Premium Country USA  Device All Operating System All   My Question or Issue  Spotify support's standard answer for too many user questions/suggestions is to use a 3rd pa...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

the playlists spotify h[made for me dont show on my laptop

PlanFree/PremiumCountryUAE Devicelenovo yoga 520 and iphone 6 Operating Systemwindows 10 and ios 11.3.1 My Question or Issue when i open my spotify on my phone i have 6 daily playlists, release radar and a weekly mixtape and then when i open up my la...

Newbie

Plan Free/Premium Country UAE   Device lenovo yoga 520 and iphone 6  Operating System windows 10 and ios 11.3.1    My Question or Issue  when i open my spotify on ...

Sebasty

Community Legend

783 Views

1 replies

0 likes

laptop
laptop app
  • 783 Views
  • 1 replies
  • 0 likes

Solved!! Playlists don't load fully on Windows 10

PlanPremium CountryDenmark Operating SystemWindows 10 My Question or Issue A lot of playlists only show a few of the songs on the playlist. This happens both to official Spotify playlists and community created ones. It works fine on my OnePlus 5. I'v...

Newbie

Plan Premium   Country Denmark   Operating System Windows 10   My Question or Issue   A lot of playlists only show a few of the songs on the playlist. This happens both...

Sebasty

Community Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Solved!! Can't find podcast tab in desktop app

PlanPremiumCountry MoroccoOperating SystemWindows 7 Professional My Question or IssueI used to have access to the podcast tab on my Spotify desktop app, and suddenly it's just disappeared and I need help to restore it. Also, when I use the web player...

Casual Listener

  Plan Premium Country  Morocco Operating System Windows 7 Professional   My Question or Issue I used to have access to the podcast tab on my Spotify desktop app, and suddenly...

Bittencourt

Spotify Star

1259 Views

3 replies

0 likes

  • 1259 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify doesn't load anymore after restarting laptop

PlanPremiumCountry UKDeviceWindows 10Operating SystemWindows 10 My Question or Issue Windows Spotify failed to open since a Windows update a few weeks ago, I would reinstall Spotify and then it'd launch, but after restarting/switching off computer, S...

Regular

Plan Premium Country  UK Device Windows 10 Operating System Windows 10   My Question or Issue  Windows Spotify failed to open since a Windows update a few weeks ago, I would ...

Katerina

Spotify Legend

1353 Views

2 replies

2 likes

  • 1353 Views
  • 2 replies
  • 2 likes

[Windows] Weird border around maximized window after latest update

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows 10 My Question or IssueAfter the most recent update (as of the date on this post), my desktop client displays a weird border when the window is maximized (see attached photo). There's a wh...

Music Fan

Plan Premium Country USA  Device Desktop PC Operating System Windows 10   My Question or Issue After the most recent update (as of the date on this post), my desktop client displa...

ReverendEntity

Music Fan

3316 Views

6 replies

6 likes

  • 3316 Views
  • 6 replies
  • 6 likes

Window is completely clear, can't interact with anything

PlanPremiumCountry USA Operating System(Windows 7) My Question or IssueMy window is completely transparent and I can't interact with anything, I can still play songs by hitting the play button under the window in the taskbar but that's about it I can...

Casual Listener

  Plan Premium Country  USA   Operating System (Windows 7)   My Question or Issue My window is completely transparent and I can't interact with anything, I can still pla...

dmoney23454

Casual Listener

702 Views

4 replies

0 likes

  • 702 Views
  • 4 replies
  • 0 likes

Solved!! Win10 Storage Location

Plan: PremiumCountry: USADevice: PCOperating System: Windows 10 I've got a new PC, with a C: Drive SSD, and three 4 GB harddrives. Naturally, I have Zero interest in filling up the SSD with a bunch of unnecessary low priority storage. I was able to i...

Music Fan

Plan:  Premium Country:  USA Device:  PC Operating System:  Windows 10   I've got a new PC, with a C: Drive SSD, and three 4 GB harddrives. Naturally, I h...

mr_archer

Music Fan

1047 Views

4 replies

0 likes

PC Storage
  • 1047 Views
  • 4 replies
  • 0 likes

Listen japan music

Hello ! Thank you for reading. PlanPremiumCountryFrance DeviceXiaomi MI8 / Asus ROGOperating SystemMIIUI / Windows 10 My Question or IssueI'd like to know why i can't listen japan music on spotify.Some people say that i have to be in japan to listen ...

Newbie

Hello ! Thank you for reading.     Plan Premium Country France  Device Xiaomi MI8 / Asus ROG Operating System MIIUI / Windows 10  My Question or Issue I'd like to know...

LaMarCab76

Music Fan

842 Views

3 replies

0 likes

  • 842 Views
  • 3 replies
  • 0 likes

Solved!! well all the songs under artist named : amalee are really different than the original...

PlanPremiumCountry IsraelDevice(Samsung Galaxy Operating System( Android 8, ) My Question or Issuewell all the songs under artist named : amalee are really different than the original... the original is on Japanese language and in spotify they on eng...

Casual Listener

Plan Premium Country  Israel Device (Samsung Galaxy 😎 Operating System ( Android 8, )   My Question or Issue well all the songs under artist named : amalee are really different t...

Sebasty

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Radio genres disappeared

PlanPremiumCountry U.S.DeviceHP LaptopOperating SystemWin 10 My Question or Issue I opened the app, clicked on "radio," and there were a bunch of genres listed. I clicked on a couple and got radio stations based on those genres. Then I went back to t...

Regular

  Plan Premium Country  U.S. Device HP Laptop Operating System Win 10   My Question or Issue  I opened the app, clicked on "radio," and there were a bunch of genres lis...

vtstang66

Regular

1046 Views

1 replies

4 likes

  • 1046 Views
  • 1 replies
  • 4 likes

when song is blocked

I did push one button by acident when there was song what were subgriben for me and then there was info " we'll will not play this for you" .. after that I could't play it anymore. Can I get it back to playing? I really liked and now I can't listen i...

Newbie

I did push one button by acident when there was song what were subgriben for me and then there was info " we'll will not play this for you" .. after that I could't play it anymore. Can I get it back ...

Brunelicia

Community Legend

994 Views

1 replies

1 likes

  • 994 Views
  • 1 replies
  • 1 likes