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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83301 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789972 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22395 Views

22 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3006 Views

0 replies

4 likes

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Solved!! No sound after resuming laptop

PlanPremiumDeviceHP EliteBook 840 G3Operating SystemWindows 7 Professional SP1 64-bit My Question or IssueI upgraded to release 1.0.99 but still Spotify does not work correctly after resuming (clicking the "On" button after hibernating or opening the...

Casual Listener

Plan Premium Device HP EliteBook 840 G3 Operating System Windows 7 Professional SP1 64-bit   My Question or Issue I upgraded to release 1.0.99 but still Spotify does not work correctly a...

Ryou7

Regular

1119 Views

3 replies

0 likes

resume
sound
Windows
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Radio Stations Replaced by Unmodifiable Playlists

PlanPremiumCountryUSDevicePCOperating SystemWindows 10My Question or Issue I have been using Spotify mostly for its radio feature. I have noticed that recently my stations have been changed from ones that I have curated to ones that have been made by...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue   I have been using Spotify mostly for its radio feature. I have noticed that recently my stations ha...

randomuser3

Regular

803 Views

2 replies

4 likes

Radio
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Solved!! spotify is just not working properly

Okay, so, basically, I've been using spotify for a while. I have Spotify premium, and I'm running it on a custom built Windows 10 computer. On my phone it works perfectly. 1. I somehow can't play songs that are not saved in my music anymore.Screensho...

Casual Listener

  Okay, so, basically, I've been using spotify for a while. I have Spotify premium, and I'm running it on a custom built Windows 10 computer. On my phone it works perfectly.   1. I someh...

JeromeAlbert

Casual Listener

4922 Views

6 replies

3 likes

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The app will NOT play to "This computer" but will play to spotify connect speakers ..

Plan -PremiumCountry - UKDevice -PCOperating System WIn7My Question or Issue - Suddenly my spotify app will not output sound when I connect to the device: "This computer" (my pc speakers) - have unistalled and reinstalled (twice) - checked my default...

Regular

Plan -Premium Country - UK Device -PC Operating System  WIn7 My Question or Issue - Suddenly my spotify app will not output sound when I connect to the device: "This computer" (my pc speaker...

244 Views

0 replies

1 likes

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Solved!! Song Not Displaying Properly...

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueAs of the past few days, I've noticed that in my Daily Mix, there is one spot in the playlist, which is randomly generated - I assume, that doesn't pop up with a song...

Visitor

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue As of the past few days, I've noticed that in my Daily Mix, there is one spot in the pla...

user-removed

Not applicable

554 Views

1 replies

0 likes

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Solved!! Spotify doesn't play anything.

PlanPremiumCountrySouth AfricaDevice Operating SystemWindows 10 My Question or Issue Each day Spotify doesn't play anything. I have to uninstall and reinstall the client each and every day. This happens across multiple PC's running different versions...

Casual Listener

Plan Premium Country South Africa Device   Operating System Windows 10   My Question or Issue  Each day Spotify doesn't play anything. I have to uninstall and reinstall the c...

clearo

Newbie

963 Views

3 replies

0 likes

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Now playing artwork?

PlanFree/PremiumCountryUK Operating System(iOS Windows 10,etc.) My Question or Issue Just recently after resyncing offline playlists my Desktop player doesn't show any artwork at all? Not just the odd song missing art but all of them?

Roadie

Plan Free/Premium Country UK   Operating System (iOS Windows 10,etc.)   My Question or Issue  Just recently after resyncing offline playlists my Desktop player doesn't show an...

Sebasty

Community Legend

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
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Spotify issues (read below)

PlanFree/PremiumCountryUS My Question or IssueOk so I really love spotify and I have some serious issues with it rn so let me explain it.My problem - I can't get onto the spotify web player anymore. It always says "error connection refused" so I trie...

Casual Listener

Plan Free/Premium Country US     My Question or Issue Ok so I really love spotify and I have some serious issues with it rn so let me explain it. My problem - I can't get onto...

Sebasty

Community Legend

474 Views

2 replies

0 likes

  • 474 Views
  • 2 replies
  • 0 likes

Popping Noises when playing downloaded/streaming songs

PlanPremiumCountry AustraliaDeviceDesktopOperating SystemWindows 10 x64 My Question or Issue Popping noises or suttle crackle noises Re-installed spotify on desktop & played spotify off web browserIssue still evident on both players.Streaming high qu...

Newbie

Plan Premium Country  Australia Device Desktop Operating System Windows 10 x64   My Question or Issue  Popping noises or suttle crackle noises   Re-installed spotify o...

210 Views

0 replies

0 likes

  • 210 Views
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Solved!! Unable to play certain songs from artist's page

I'm unable to play any songs/albums from an artist that is unfavorited. If the song/album is favorited, it'll play perfectly. I've reinstalled twice but it didn't work either time. There's no error message, just an empty box. See attached image.

Casual Listener

I'm unable to play any songs/albums from an artist that is unfavorited. If the song/album is favorited, it'll play perfectly. I've reinstalled twice but it didn't work either time. There's no error m...

CanadianCabinet

Casual Listener

1744 Views

6 replies

7 likes

  • 1744 Views
  • 6 replies
  • 7 likes

[Windows 10] Cannot Shuffle

PlanPremiumCountryUSADeviceAsus LaptopOperating SystemWindows 10 My Question or IssueThis just started today: I open one of my playlists, and press the big green play button. The shuffle play button doesn't seem to exist anymore. When I play the play...

Music Fan

Plan Premium Country USA Device Asus Laptop Operating System Windows 10   My Question or Issue This just started today: I open one of my playlists, and press the big green play button....

e1l_5rlfq-jjt

Music Fan

574 Views

1 replies

2 likes

  • 574 Views
  • 1 replies
  • 2 likes

Local files don't display on Discord or last.fm

PlanPremiumCountryUnited StatesDeviceASUS desktopOperating SystemWindows 10 My Question or IssueAs of early January, playing local files on Spotify do not display on Discord or scrobble to last.fm anymore. I've never had an issue with either until re...

Newbie

Plan Premium Country United States Device ASUS desktop Operating System Windows 10   My Question or Issue As of early January, playing local files on Spotify do not display on Discord ...

Sebasty

Community Legend

2617 Views

3 replies

5 likes

  • 2617 Views
  • 3 replies
  • 5 likes

Digster, this is not fresh...

 Song was released over seven months ago. That ain't fresh to me. 

Casual Listener

  Song was released over seven months ago. That ain't fresh to me. 

Sebasty

Community Legend

583 Views

1 replies

0 likes

  • 583 Views
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Spotify: Stop answering questions with 3rd party solutions (or not answering at all)

PlanPremiumCountryUSA DeviceAllOperating SystemAll My Question or Issue Spotify support's standard answer for too many user questions/suggestions is to use a 3rd party app - all of which want your current users to agree to share all their information...

Newbie

Plan Premium Country USA  Device All Operating System All   My Question or Issue  Spotify support's standard answer for too many user questions/suggestions is to use a 3rd pa...

369 Views

0 replies

0 likes

  • 369 Views
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  • 0 likes

the playlists spotify h[made for me dont show on my laptop

PlanFree/PremiumCountryUAE Devicelenovo yoga 520 and iphone 6 Operating Systemwindows 10 and ios 11.3.1 My Question or Issue when i open my spotify on my phone i have 6 daily playlists, release radar and a weekly mixtape and then when i open up my la...

Newbie

Plan Free/Premium Country UAE   Device lenovo yoga 520 and iphone 6  Operating System windows 10 and ios 11.3.1    My Question or Issue  when i open my spotify on ...

Sebasty

Community Legend

783 Views

1 replies

0 likes

laptop
laptop app
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Solved!! Playlists don't load fully on Windows 10

PlanPremium CountryDenmark Operating SystemWindows 10 My Question or Issue A lot of playlists only show a few of the songs on the playlist. This happens both to official Spotify playlists and community created ones. It works fine on my OnePlus 5. I'v...

Newbie

Plan Premium   Country Denmark   Operating System Windows 10   My Question or Issue   A lot of playlists only show a few of the songs on the playlist. This happens both...

Sebasty

Community Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Solved!! Can't find podcast tab in desktop app

PlanPremiumCountry MoroccoOperating SystemWindows 7 Professional My Question or IssueI used to have access to the podcast tab on my Spotify desktop app, and suddenly it's just disappeared and I need help to restore it. Also, when I use the web player...

Casual Listener

  Plan Premium Country  Morocco Operating System Windows 7 Professional   My Question or Issue I used to have access to the podcast tab on my Spotify desktop app, and suddenly...

Bittencourt

Spotify Star

1263 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify doesn't load anymore after restarting laptop

PlanPremiumCountry UKDeviceWindows 10Operating SystemWindows 10 My Question or Issue Windows Spotify failed to open since a Windows update a few weeks ago, I would reinstall Spotify and then it'd launch, but after restarting/switching off computer, S...

Regular

Plan Premium Country  UK Device Windows 10 Operating System Windows 10   My Question or Issue  Windows Spotify failed to open since a Windows update a few weeks ago, I would ...

Katerina

Spotify Legend

1364 Views

2 replies

2 likes

  • 1364 Views
  • 2 replies
  • 2 likes

[Windows] Weird border around maximized window after latest update

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows 10 My Question or IssueAfter the most recent update (as of the date on this post), my desktop client displays a weird border when the window is maximized (see attached photo). There's a wh...

Music Fan

Plan Premium Country USA  Device Desktop PC Operating System Windows 10   My Question or Issue After the most recent update (as of the date on this post), my desktop client displa...

ReverendEntity

Music Fan

3341 Views

6 replies

6 likes

  • 3341 Views
  • 6 replies
  • 6 likes

Window is completely clear, can't interact with anything

PlanPremiumCountry USA Operating System(Windows 7) My Question or IssueMy window is completely transparent and I can't interact with anything, I can still play songs by hitting the play button under the window in the taskbar but that's about it I can...

Casual Listener

  Plan Premium Country  USA   Operating System (Windows 7)   My Question or Issue My window is completely transparent and I can't interact with anything, I can still pla...

dmoney23454

Casual Listener

708 Views

4 replies

0 likes

  • 708 Views
  • 4 replies
  • 0 likes