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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • morefluff
  • Casual Listener
  • 35567 Views
  • 213 replies
  • 16 likes
  • 35567 Views
  • 213 replies
  • 16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2580 Views
  • 1 replies
  • 6 likes
  • 2580 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 141861 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 141861 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 57020 Views
  • 0 replies
  • 33 likes
  • Windows
  • 57020 Views
  • 0 replies
  • 33 likes

Phantom devices interrupting playback or playing without authorisation

PlanPremiumCountryPolandDeviceLaptop, PC, Android phone (HTC One M9 PCE)Operating SystemWindows 7, Windows 8.1, Android My Question or IssueFor the last couple weeks I have been having this problem: some random playlists including dance music (that I...

  • Casual Listener
  • Plan Premium Country Poland Device Laptop, PC, Android phone (HTC One M9 PCE) Operating System Windows 7, Windows 8.1, Android   My Question or Issue For the last couple weeks I have b...
  • emperor_krk
  • Casual Listener
  • 660 Views
  • 4 replies
  • 0 likes
  • 660 Views
  • 4 replies
  • 0 likes

Rush 10+ minutes greyed out on PC, but still playable on Android

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 7 My Question or Issue I've notice that Rush songs with more than 10 minutes are not playing on my computer. The other musics are still playable. This only happens on this device. If I try to pl...

  • Newbie
  • Plan Premium Country Brazil Device PC Operating System Windows 7   My Question or Issue  I've notice that Rush songs with more than 10 minutes are not playing on my computer. The ...
  • jedinja
  • Newbie
  • 248 Views
  • 1 replies
  • 2 likes
  • 248 Views
  • 1 replies
  • 2 likes

Superuser Contribution Shutting down Windows without closing Spotify first resets current song

PlanPremiumDeviceDesktop PCOperating SystemWindows 10 x64 My Question or Issue Whenever I listen to songs and reboot or shutdown my PC without closing Spotify first, the current song is forgotten and reset and I may end up in a completely different p...

  • Regular
  • Plan Premium Device Desktop PC Operating System Windows 10 x64   My Question or Issue  Whenever I listen to songs and reboot or shutdown my PC without closing Spotify first, the cur...
  • s0m3guy
  • Regular
  • 1061 Views
  • 6 replies
  • 0 likes
  • 1061 Views
  • 6 replies
  • 0 likes

Recommended songs at the bottom of playlist doesn't change

PlanPremiumCountry - U.S DevicePCOperating SystemWindows 10 My Question or IssueIs there a reason that my recommended songs at the bottom of my playlist have never changed for almost a year? I have increased my playlist by about 30% in that time and ...

  • Newbie
  • Plan Premium Country - U.S   Device PC Operating System Windows 10  My Question or Issue Is there a reason that my recommended songs at the bottom of my playlist have never changed...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Solved!! Can't Play current song.

PlanPremiumCountryMalaysia Device(PC)Operating System(Windows 7) My Question or Issue My spotify is working perfectly fine on my OPPO phone. However, it's not able to work on my PC. Also, my OPPO has been off the internet grid for a week due to reaso...

  • Casual Listener
  • Plan Premium Country Malaysia  Device (PC) Operating System (Windows 7)   My Question or Issue  My spotify is working perfectly fine on my OPPO phone. However, it's not able ...
  • lazmanariff
  • Casual Listener
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

help please

please help my spotify just started acting upi have tried signing in and out, turning the wifi on and off, and resetting chromei would blame my computer but i dropped only like three or two months ago and this just started happening this week

  • Newbie
  • please help my spotify just started acting up i have tried signing in and out, turning the wifi on and off, and resetting chrome i would blame my computer but i dropped only like three or two month...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

FOLLOW artist option missing??????????

Free membership in Canada on Windows 10 PC Both the windows app and the web version on Mozilla do not have the option to follow an artist. It disappeared after an update and never came back. This happened a few months ago. I have a screen shot to sho...

  • Regular
  • Free membership in Canada on Windows 10 PC   Both the windows app and the web version on Mozilla do not have the option to follow an artist. It disappeared after an update and never came back....
  • eastonellis
  • Regular
  • 1146 Views
  • 2 replies
  • 0 likes
  • 1146 Views
  • 2 replies
  • 0 likes

No Spotify app on Samsung NU7022 Smart TV

PlanPremiumCountryBosnia and Herzegovina DeviceSamsung NU7022 Smart TV (Series 7)Operating SystemTIZENMy Question or IssueHi,I have a Samsung NU7022 Smart TV (TIZEN operating system) and I can't find the Spotify app on the app store even though Spoti...

  • Regular
  • Plan Premium Country Bosnia and Herzegovina  Device Samsung NU7022 Smart TV (Series 7) Operating System TIZEN My Question or Issue Hi, I have a Samsung NU7022 Smart TV (TIZEN oper...
  • 449 Views
  • 0 replies
  • 0 likes
  • 449 Views
  • 0 replies
  • 0 likes

Spotify switching playlists on its own

PlanPremiumCountry USADeviceDell LatitudeOperating SystemWindows 10 My Question or Issue When listening to Spotify on my work PC (Windows 10) it has started automatically changing playlists on its own...

  • Regular
  • Plan Premium Country  USA Device Dell Latitude Operating System Windows 10   My Question or Issue  When listening to Spotify on my work PC (Windows 10) it has started automat...
  • 198 Views
  • 0 replies
  • 1 likes
  • 198 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't see my custom playlist art :(

PlanPremiumCountryUnited States DeviceLaptopOperating SystemWindows 10 My Question or IssueFor some reason my playlist art won't update whenever I upload it. I have restarted my spotify, reinstalled spotify and have tried several different image size...

  • Newbie
  • Plan Premium Country United States   Device Laptop Operating System Windows 10   My Question or Issue For some reason my playlist art won't update whenever I upload it. I have re...
  • Peter
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 1 likes
  • 219 Views
  • 1 replies
  • 1 likes

Superuser Contribution Reorder Genres & Moods

It would be good to be able to reorder the Genres & Mood. Currently my top line is filled with Pop & Pride, which i both dislike a huge lot. Out of the first 3 rows theres only 3 or 4 items in total I have interest in. Considering spotify premium is ...

  • Regular
  • It would be good to be able to reorder the Genres & Mood. Currently my top line is filled with Pop & Pride, which i both dislike a huge lot. Out of the first 3 rows theres only 3 or 4 items i...
  • Peter
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution App starting a song that I don't want when idle

PlanPremium Operating SystemWindows 8.1 My Question or Issue Everytime my app is idle for a couple minutes, it starts playing a song that I never selected and don't wanna hear. I'm used to leave it open when I'm doing another stuff on my pc and this ...

  • Regular
  • Plan Premium   Operating System Windows 8.1   My Question or Issue   Everytime my app is idle for a couple minutes, it starts playing a song that I never selected and don't wan...
  • Peter
  • Spotify Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist errors

PlanPremiumCountrySwedenDeviceiPhone 8 & PCOperating System(iOS 12.01 &Windows 10) My Question or Issue I have some problems that I were about to update med playlist.1. I'm not able to drag down och move up a track in my playlist. (On my PC)2. I'm no...

  • Roadie
  • Plan Premium Country Sweden Device iPhone 8 & PC Operating System (iOS 12.01 &Windows 10)   My Question or Issue  I have some problems that I were about to update med...
  • Peter
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound stops and Interface becomes unresponsive Help

PlanPremiumCountry USDevicePC Desktop App/Windows StoreOperating SystemLatest Version on Windows 10 as of 10/19/18My Question or IssueSo when I start up Spotify and go to play my few songs in my main playlist it plays fine. Then sometime after the 4t...

  • Newbie
  • Plan Premium Country  US Device PC Desktop App/Windows Store Operating System Latest Version on Windows 10 as of 10/19/18 My Question or Issue So when I start up Spotify and go...
  • Peter
  • Spotify Legend
  • 579 Views
  • 1 replies
  • 1 likes
  • 579 Views
  • 1 replies
  • 1 likes

Superuser Contribution Resizing the UI hides the track names

Hi,I've been a spotify user for years now.I just started using the win 10 application on a laptop. I noticed that on an artist's page with an "artist's selection widget", some window sizes cause the track names to be hidden before anything else. See ...

  • Casual Listener
  • Hi, I've been a spotify user for years now. I just started using the win 10 application on a laptop. I noticed that on an artist's page with an "artist's selection widget", some window sizes cause ...
  • Peter
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is broken

PlanPremiumCountryFinlandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I enable shuffle, it will draw the same songs to the playlist queue over and over again. If I delete everything from the queue, it will draw the same songs b...

  • Regular
  • Plan Premium Country Finland Device Desktop PC Operating System Windows 10   My Question or Issue When I enable shuffle, it will draw the same songs to the playlist queue over and over...
  • Peter
  • Spotify Legend
  • 481 Views
  • 1 replies
  • 1 likes
  • 481 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to Play Song from Specific Playlists or Albums

PlanPremiumCountry SingaporeDeviceLaptopOperating SystemWindows 10 My Question or Issue Hi, I am unable to play songs from a specific album/artist as shown in the screenshot. May I ask is this due to regional restrictions or a error on my spotify app...

  • Newbie
  • Plan Premium Country    Singapore Device Laptop Operating System Windows 10   My Question or Issue  Hi, I am unable to play songs from a specific album/artist as shown ...
  • Lousan92
  • Composer
  • 316 Views
  • 2 replies
  • 0 likes
  • 316 Views
  • 2 replies
  • 0 likes

Superuser Contribution songs removed from favourites still play

PlanFreeCountryCanada DevicepcOperating SystemWindows 8.1 My Question or IssueI play music mostly from my Favourites list, however I have noticed that when I deselect a song, and it no longer appears on the favourites list, it still plays. After some...

  • Casual Listener
  •   Plan Free Country Canada  Device pc Operating System Windows 8.1   My Question or Issue I play music mostly from my Favourites list, however I have noticed that when I des...
  • Peter
  • Spotify Legend
  • 775 Views
  • 3 replies
  • 0 likes
  • 775 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Account and Email inconsistencies

So I tried to change my email used on my spotify account to my second email but it says that the email is in use. So, I tried to sign in to the 'account' on the second email using every password I could think of but it doesnt work. I then tried to re...

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  • Visitor
  • So I tried to change my email used on my spotify account to my second email but it says that the email is in use. So, I tried to sign in to the 'account' on the second email using every password I co...
  • Peter
  • Spotify Legend
  • 582 Views
  • 1 replies
  • 0 likes
  • Account
  • 582 Views
  • 1 replies
  • 0 likes