Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
James335
Casual Listener
61478 Views
78 replies
27 likes

61478 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
84069 Views
278 replies
22 likes

84069 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5999 Views
1 replies
6 likes

5999 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146280 Views
0 replies
26 likes
Mac
Windows

146280 Views
0 replies
26 likes

Songs adds itself automatically in the same playlist

PlanPremiumCountry Sweden Operating SystemWindows 10 My Question or IssueMight be a wierd title but I'll try to break this down.I have a playlist where I've got alot of rock songs. That's the only playlist that I've had problem with. If I'm listening...

FroziZ
Newbie
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue Might be a wierd title but I'll try to break this down. I have a playlist where I've got alo...
2019-01-04 12:11:23 AM
171 Views
0 replies
0 likes

171 Views
0 replies
0 likes

failed to export some data

Windows 10 spotify appHello, recently everytime i open spotify im getting notification that"failed to export some data"no idea how to fix (unistaling=nothing happens) any solutions

Barterbly
Newbie
Windows 10 spotify app Hello, recently everytime i open spotify im getting notification that"failed to export some data"no idea how to fix (unistaling=nothing happens) any solutions &...
2019-01-04 11:04:58 PM
320 Views
0 replies
3 likes

320 Views
0 replies
3 likes

Cannot see my Network Attached Storage (NAS) under Local Files/Add a Source

I am in my initial 90-day trial of premium. I tried to add a source of local music, specifically my NAS which is where my music library is located. The list of folders in the drop down shows Network, but when I click on that, it does not then open (o...

remydog
Regular
I am in my initial 90-day trial of premium. I tried to add a source of local music, specifically my NAS which is where my music library is located. The list of folders in the drop down shows ...
2018-12-28 1:20:59 PM
2019-01-04 3:59:31 PM
s0mm3r
Music Fan
3252 Views
3 replies
0 likes

3252 Views
3 replies
0 likes

Unwanted items

PlanPremiumCountry FranceDevicePCOperating System7 Pro My Question or IssueHelloHow to delete "derivative products" on artiste page on desktop spotify software ?How to delete "playlists" things below artiste ?How to personalize "Home page" : the play...

albertini2a
Casual Listener
Plan Premium Country France Device PC Operating System 7 Pro My Question or Issue Hello How to delete "derivative products" on artiste page on desktop spotify software ? How ...
2019-01-04 2:49:23 PM
142 Views
0 replies
0 likes

142 Views
0 replies
0 likes

local files are not linked, they are greyed out (ID3 Tags are correct)

Plan: PremiumCountry: ATDevice: HP LaptopOperating System: Windows 10My Question or IssueI want to import my local library and create a playlist of thembut spotify won't match the files with the spotify database, they remain greyI used Mp3Tag v2.91 t...

s0mm3r
Music Fan
Plan: Premium Country: AT Device: HP Laptop Operating System: Windows 10 My Question or Issue I want to import my local library and create a playlist of them but spotify won't match the files w...
2019-01-04 1:16:06 PM
401 Views
0 replies
2 likes

401 Views
0 replies
2 likes

Solved!! Spotify web player keeps losing connection to Chromecast Audio

My Chromecast Audio is losing the connection with Spotify Web Player, sometimes after only one song, sometimes after a couple. Sometimes I can play a whole album. Impossible to find a pattern.Every time it has paused, Web Player usually says it's str...

user-removed
Visitor
My Chromecast Audio is losing the connection with Spotify Web Player, sometimes after only one song, sometimes after a couple. Sometimes I can play a whole album. Impossible to find a pattern. Eve...
2019-01-02 8:11:22 PM
2019-01-04 1:00:31 PM
user-removed
Not applicable
1679 Views
1 replies
1 likes
chromecast audio
chromecast playback
chromecast streaming

1679 Views
1 replies
1 likes

automatically changes playlist

planpremium CountryNetherlands DevicelaptopOperating Systemwindows 10 My Question or Issue i have a list of 2000 songs and i want to start listening in the middle and continue from there. But spotify automatically changes the next song to be played t...

RubenK77
Newbie
plan premium Country Netherlands Device laptop Operating System windows 10 My Question or Issue i have a list of 2000 songs and i want to start listening in the...
2019-01-04 12:29:48 PM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

Superuser Contribution Plays partial song, then skips to another

As of a few hours ago, my Spotify app for PC started playing about a minute of a song, then skipping, either to another random song in my playlist, or some song I have never heard. And when I pause it, it will restart after a minute or so. This start...

Turk96
Casual Listener
As of a few hours ago, my Spotify app for PC started playing about a minute of a song, then skipping, either to another random song in my playlist, or some song I have never heard. And when I p...
2018-12-31 5:54:49 AM
2019-01-04 9:50:35 AM
Peter
Spotify Legend
1264 Views
5 replies
2 likes

1264 Views
5 replies
2 likes

Solved!! Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Hi, everyone.I installed a Windows update today. After the update, Spotify seems to be acting strangely. Like the title says, pausing audio playback mutes all other sound output on my computer, including my web browser, and games on Steam.I tried Goo...

DuskArgentum
Newbie
Hi, everyone. I installed a Windows update today. After the update, Spotify seems to be acting strangely. Like the title says, pausing audio playback mutes all other sound output on my computer, i...
2018-05-20 2:18:26 AM
2019-01-03 12:35:02 AM
SGTAce
Casual Listener
33166 Views
26 replies
21 likes

33166 Views
26 replies
21 likes

Offline when I'm Not

PlanFreeCountry United States of AmericaDevice(HP Pavilion g6)Operating System(Windows 7) My Question or IssueSpotify is saying that my laptop is offline when it is not. It is connected to the WiFi and the connection if working just fine. It was only...

deg3
Newbie
Plan Free Country United States of America Device (HP Pavilion g6) Operating System (Windows 7) My Question or Issue Spotify is saying that my laptop is offline when it...
2019-01-03 12:30:10 AM
308 Views
0 replies
0 likes

308 Views
0 replies
0 likes

Can I play any song on PC, or is it now shuffle-only?

Hi! I know, silly question but I looked it up and only found complaints about Android. And I keep on hearing stuff about Spotify free just now having a "shuffle play only" function which is confusing. I know that's always how it's been for Android, n...

Taitiana
Newbie
Hi! I know, silly question but I looked it up and only found complaints about Android. And I keep on hearing stuff about Spotify free just now having a "shuffle play only" function which is confusing...
2019-01-03 10:45:20 PM
155 Views
0 replies
0 likes

155 Views
0 replies
0 likes

Songs randomly skipping to next song in playlist on laptop and iPhone

Plan: PremiumCountry: USADevice: Thinkpad Laptop / iPhone 7Operating System: WIndows 10 / iOS 12.1.2 This morning the Spotify app on my laptop installed an update and ever since, songs are randomly stopping and skipping to the next track. This also a...

bloobirdie
Newbie
Plan: Premium Country: USA Device: Thinkpad Laptop / iPhone 7 Operating System: WIndows 10 / iOS 12.1.2 This morning the Spotify app on my laptop installed an update and ever since, songs...
2019-01-03 4:03:33 PM
2019-01-03 9:38:11 PM
theotherjt
Casual Listener
662 Views
1 replies
1 likes

662 Views
1 replies
1 likes

Change which playlist 'Liked from Radio' adds to

PlanPremiumCountryUnited KingdomDeviceiPhone 6S/PCOperating SystemiOS 12.12/Windows 10 My Question or IssueSome individual (who I believe has an IQ beginning with a decimal point) hacked my Spotify account and deleted my playlists. Helpfully, Spotify...

Jsomerville07
Newbie
Plan Premium Country United Kingdom Device iPhone 6S/PC Operating System iOS 12.12/Windows 10 My Question or Issue Some individual (who I believe has an IQ beginning with a decimal p...
2019-01-03 7:51:14 PM
143 Views
0 replies
0 likes

143 Views
0 replies
0 likes

SpotifySetup.exe has stopped working

I was trying to download Spotify, for the first time. I downloaded it for windows, through the website. So far everything's cool and good. It was installing, but then a message popped up; "SpotifySetup.exe has stopped working".I try again, same thing...

chaoticas
Newbie
I was trying to download Spotify, for the first time. I downloaded it for windows, through the website. So far everything's cool and good. It was installing, but then a message popped up; "SpotifySet...
2019-01-03 5:49:11 PM
200 Views
0 replies
1 likes

200 Views
0 replies
1 likes

How can I easily add all artist albums to my library at once?

Hi. I am new to Spotify, so I apologise if this is a basic question. However, I was wondering if there was an easy way to go to an Artists page and, under Albums, add all their albums to my library, instead of having to add them manually, one at a ti...

ianwuk
Casual Listener
Hi. I am new to Spotify, so I apologise if this is a basic question. However, I was wondering if there was an easy way to go to an Artists page and, under Albums, add all their...
2019-01-03 1:51:11 PM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

Just a few playlists are been showed to my followers

I have got over 20 playlists.All playlists are made "public".My followers don't see all 20 playlists.On PC they just see 13 playlists, on the phone (iphone8) just 8. Can somebody please tell me what is wrong?

Roelscheerder
Newbie
I have got over 20 playlists. All playlists are made "public". My followers don't see all 20 playlists. On PC they just see 13 playlists, on the phone (iphone8) just 8. Can somebody pleas...
2019-01-03 1:41:12 PM
303 Views
0 replies
0 likes
Playlists
Public

303 Views
0 replies
0 likes

Made for you error

PlanPremiumCountry AustraliaDeviceSurface Laptop 2Operating SystemWindows 10 My Question or Issue Made for you isn't showing any content. I've been listening to music for almost a week now and the "made for you" area is still saying "keep listening t...

asvpdiv
Newbie
Plan Premium Country Australia Device Surface Laptop 2 Operating System Windows 10 My Question or Issue Made for you isn't showing any content. I've been listenin...
2019-01-03 1:40:01 PM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

some local files songs not playing

I know this topic has been covered, but the simpler solutions offered on the forum haven't worked for me and I'm looking for something not too advanced. Most songs work fine but 2 different problems:1) Some songs appear in local files and playlists b...

MusicalGal
Casual Listener
I know this topic has been covered, but the simpler solutions offered on the forum haven't worked for me and I'm looking for something not too advanced. Most songs work fine but 2 differ...
2019-01-03 1:37:03 PM
121 Views
0 replies
0 likes

121 Views
0 replies
0 likes

BUG spotify program

PlanPremiumCountry FranceDeviceswitch in real time to bluetooth speakerOperating Systemwindows 7 My repport of BUG First : it is hard to find how to repport a bug !!!HelloThe bug is with desktop application when switching to computer speaker to bluet...

albertini2a
Casual Listener
Plan Premium Country France Device switch in real time to bluetooth speaker Operating System windows 7 My repport of BUG First : it is hard to find how to repport a bug...
2019-01-03 10:59:05 AM
196 Views
0 replies
2 likes

196 Views
0 replies
2 likes

Superuser Contribution i want to find my full play record list?

PlanPremiumCountry hkDevicePCOperating SystemWindows 10 My Question or Issuei want to find my full play record list?i want to find a song is between and

ETGOR
Newbie
Plan Premium Country hk Device PC Operating System Windows 10 My Question or Issue i want to find my full play record list? i want to find a song is between <close to ...
2018-12-31 9:32:46 PM
2019-01-03 10:42:16 AM
Peter
Spotify Legend
284 Views
3 replies
0 likes

284 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts