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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2087 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150744 Views

83 replies

27 likes

  • 150744 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138725 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

  • 11285 Views
  • 1 replies
  • 6 likes

Solved!! My Spofity app won't log me in with facebook

PlanFree/PremiumCountry BelgiumDeviceWindowsOperating SystemWindows 10 My Question or Issue I just logged myself out of my Spotify app because i got premium, but when i want to log in with my facebook account on the app itself, it just won't do anyth...

Casual Listener

Plan Free/Premium Country  Belgium Device Windows Operating System Windows 10   My Question or Issue  I just logged myself out of my Spotify app because i got premium, but wh...

Sebasty

Community Legend

847 Views

5 replies

0 likes

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i have a problem about updater. Updater wasnt able to start.

PlanPremiumCountry TURKEYDevicenotebookOperating System windows 10My Question or Issuefor some days, i am getting an error. it is about updater. i can see uptader button on right side but when i click, it is getting an error. i will upload its screen...

Casual Listener

Plan Premium Country  TURKEY Device notebook Operating System  windows 10 My Question or Issue for some days, i am getting an error. it is about updater. i can see uptader button o...

Sebasty

Community Legend

613 Views

3 replies

0 likes

updater problem
  • 613 Views
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Solved!! Can't run spotify setup

PlanPremiumCountry Norway Operating SystemWindows 8,1 My Question or IssueWhen i am trying to run the spotify setup i does not work, nothing happends? What is the problem?

Casual Listener

Plan Premium Country  Norway   Operating System Windows 8,1   My Question or Issue When i am trying to run the spotify setup i does not work, nothing happends? What is the pro...

Mantisentil

Community Legend

747 Views

3 replies

1 likes

  • 747 Views
  • 3 replies
  • 1 likes

Superuser Contribution Application Not Responding

PlanPremiumCountry USADeviceLenovo Lap TopOperating SystemWindows My Question or Issue Every time that I close my laptop and it goes into sleep mode, when I open up my laptop Spotify will not play any music or allow me to navigate to any other page. ...

Newbie

Plan Premium Country  USA Device Lenovo Lap Top Operating System Windows   My Question or Issue  Every time that I close my laptop and it goes into sleep mode, when I op...

Novy

Moderator

3056 Views

13 replies

7 likes

  • 3056 Views
  • 13 replies
  • 7 likes

Spotify cant play this right now. If you have the file on your computer you can import it.

PlanpremiumCountry USDeviceNew Dell LaptopOperating SystemWindows 10 My Question or Issue I just installed spotify on my new laptop, but the message "Spotify cant play this right now. If you have the file on your computer you can import it" comes up ...

Newbie

  Plan premium Country  US Device New Dell Laptop Operating System Windows 10   My Question or Issue  I just installed spotify on my new laptop, but the message "Spotif...

therocket33

Newbie

1038 Views

1 replies

6 likes

Windows 10
  • 1038 Views
  • 1 replies
  • 6 likes

What is wrong?

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid, Windows 10 My Question or IssueI got nothing but problems lately, Spotify crashes, can't install properly on Win 10, receiver can't find Spotify direct, shuffle is not working properly...

Newbie

Plan Premium Country   Device Samsung Galaxy 9 Operating System Android, Windows 10   My Question or Issue I got nothing but problems lately, Spotify crashes, can't install proper...

280 Views

0 replies

0 likes

  • 280 Views
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Superuser Contribution Please return the "who is following my playlist" function

Please return the "who is following my playlist" function, we really miss it. I would love to see who follows my playlists. You had this function before, why is it not available anymore. Thank you Tereza

Music Fan

Please return the "who is following my playlist" function, we really miss it. I would love to see who follows my playlists. You had this function before, why is it not available anymore. Thank you Te...

Tereza2

Music Fan

1393 Views

4 replies

5 likes

  • 1393 Views
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  • 5 likes

Superuser Contribution Spotify keeps deleting songs from my library

PlanPremium for StudentsCountryCzech RepublicDevicePC, Samsung Galaxy S6Operating SystemWindows 10, Android 7.0 My Question or IssueHello,recently I've noticed that Spotify keeps randomly deleting some of my saved songs from my library. It's obvious ...

Newbie

Plan Premium for Students Country Czech Republic Device PC, Samsung Galaxy S6 Operating System Windows 10, Android 7.0   My Question or Issue Hello, recently I've noticed that Sp...

Jeremy

Spotify Legend

2389 Views

6 replies

4 likes

  • 2389 Views
  • 6 replies
  • 4 likes

Spotify playlists stuck on "Waiting for connection"

PlanPremiumCountry AustraliaDeviceDell LaptopOperating SystemWindows 10 My Question or Issue So, my Spotify playlists on my PC were unexpectedly not listed as downloaded. Attempting to download them again leaves them stuck on "Waiting for connection"...

Newbie

Plan Premium Country  Australia Device Dell Laptop Operating System Windows 10  My Question or Issue  So, my Spotify playlists on my PC were unexpectedly not listed as downloa...

515 Views

0 replies

1 likes

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Solved!! Wrong key combination help if not in English

In the "burger" menu of the Spotify client (did not test Windows Store version), the key combination for the options are almost all of them "Command+Ctrl+$1", if the Spotify Desktop Client is not set in English.Here are some example in different lang...

Casual Listener

In the "burger" menu of the Spotify client (did not test Windows Store version), the key combination for the options are almost all of them "Command+Ctrl+$1", if the Spotify Desktop Client is no...

raulblr

Casual Listener

1469 Views

2 replies

0 likes

key combinations
languages
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"This radio station cannot be started" on any and all stations for months

PlanFreeCountry United States of AmericaDevicePCOperating SystemWindows 7 My Question or Issue Tried restarting. tried a fresh install. tried doing it through the browser version. nothing has working. If I click on a song and do "go to song radio" it...

Newbie

  Plan Free Country  United States of America Device PC Operating System Windows 7   My Question or Issue  Tried restarting. tried a fresh install. tried doing it throu...

298 Views

0 replies

0 likes

  • 298 Views
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Spotify keeps starting up with the same song

PlanFree/PremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or Issue:The desktop app keeps starting up with the same song even though its not the last song i listened to. this has been going on for months

Roadie

Plan Free/Premium Country   Device Laptop Operating System Windows 10   My Question or Issue: The desktop app keeps starting up with the same song even though its not the last son...

Orcastic

Newbie

365 Views

1 replies

0 likes

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  • 1 replies
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Unwanted looping of small fractions of tracks that won't stop

PlanPremiumDeviceDesktopOperating SystemWindows 7 My Question or Issue Sometimes my spotify repeats something like a second of a song over and over again. This won't stop until I completely end the process through Task Manager; though I can move my m...

Casual Listener

Plan Premium Device Desktop Operating System Windows 7   My Question or Issue  Sometimes my spotify repeats something like a second of a song over and over again. This won't stop un...

_fhc-r5jmupvk

Casual Listener

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
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Following random playlists

PlanPremiumCountry New ZealandDeviceacer aspireOperating SystemWindows 10 My Question or IssueMy spotify keeps following random playlists by a user called 2playlist, is this because I signed up for something unknowingly or another issue?

Casual Listener

Plan Premium Country  New Zealand Device acer aspire Operating System Windows 10  My Question or Issue My spotify keeps following random playlists by a user called 2playlist, is th...

434 Views

0 replies

0 likes

  • 434 Views
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playlist emptied except for a few songs added recently

PlanPremiumCountry USADeviceDesktop PCOperating SystemWindows 10 My Question or Issue Hi,I noticed a few days ago that one of my playlists has been emptied of it's contents... I tried reinstalling spotify on windows, but no dice Is there a way to rec...

Casual Listener

Plan Premium Country  USA Device Desktop PC Operating System Windows 10   My Question or Issue   Hi, I noticed a few days ago that one of my playlists has been emptied of i...

237 Views

0 replies

0 likes

  • 237 Views
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Google Home Mini

PlanFamilyCountry USOperating SystemWindows My Question or Issue how do i check on the delivery status of the family package google home mini?

Casual Listener

Plan Family Country  US Operating System Windows   My Question or Issue  how do i check on the delivery status of the family package google home mini?

Billy-J

Spotify Star

441 Views

1 replies

0 likes

Google Home Mini
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Spotify can't play this right now

I have a problem over all of my devices where I can't play certain songs and get the "Spotify can't play this right now. If you have the file on your computer you can import it."Only happens for certain songs:See You Again by Tyler, The CreatorBest F...

Newbie

I have a problem over all of my devices where I can't play certain songs and get the "Spotify can't play this right now. If you have the file on your computer you can import it." Only happens for ce...

Grumtastic

Casual Listener

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

3/4s of the some 700 songs on my playlist are unplayable

My Question or Issue Whenever I try to play most of the 700 songs on my playlist I get the error message "Spotify cant play this right now, if you have the file on your computer you can import it"It can't be possible that all these songs have been re...

Newbie

My Question or Issue  Whenever I try to play most of the 700 songs on my playlist I get the error message "Spotify cant play this right now, if you have the file on your computer you can import...

s1ne

Newbie

427 Views

1 replies

2 likes

  • 427 Views
  • 1 replies
  • 2 likes

Solved!! Using the Spotify logo in a custom playlist cover

My Question or Issue Hey, I was designing some custom covers for my playlist the other day, and I noticed that most playlists by Spotify have the little Spotify icon in the upper left corner. I added it to my own design just for fun, but it turns out...

Newbie

My Question or Issue  Hey, I was designing some custom covers for my playlist the other day, and I noticed that most playlists by Spotify have the little Spotify icon in the upper left corner. ...

DennyEMufc

Roadie

6559 Views

2 replies

1 likes

Cover picture of playlist
Icon
Logo
  • 6559 Views
  • 2 replies
  • 1 likes