Announcements
We're aware of some login/playback issues at the moment. More info here.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2537 Views

0 replies

4 likes

  • 2537 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156821 Views

83 replies

27 likes

  • 156821 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Slashaar

Newbie

154092 Views

296 replies

22 likes

  • 154092 Views
  • 296 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11542 Views

1 replies

6 likes

  • 11542 Views
  • 1 replies
  • 6 likes

Does not properly exit - Have to end task

PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 7, Windows 10 My Question or IssueWhenever I exit out of Spotify, either by clicking File, Exit or by right mouse clicking the icon on the task bar and exiting out, Spotify does not fully...

Regular

Plan Premium Country USA  Device Dell Laptop Operating System Windows 7, Windows 10   My Question or Issue Whenever I exit out of Spotify, either by clicking File, Exit or by righ...

yahoowizard

Regular

523 Views

4 replies

0 likes

  • 523 Views
  • 4 replies
  • 0 likes

Browse Returns Blank Screen?

When I click Browse on the top left, and search for an artist in the bar it returns a blank screen. This has been happening for months on my laptop, and recently started on my brand new computer (strangely enough after I added local files?) I've done...

Regular

  When I click Browse on the top left, and search for an artist in the bar it returns a blank screen. This has been happening for months on my laptop, and recently started on my brand new compu...

315 Views

0 replies

1 likes

  • 315 Views
  • 0 replies
  • 1 likes

Spotify won't play or add music on deskptop

DesktopFree userI also use my phone and spotfiy web browser at school Question: Recently after shutting down my computer and listenign to music away from it. After returning to the computer and booting it back up spotfiy refuses to add music or play ...

Casual Listener

Desktop Free user I also use my phone and spotfiy web browser at school   Question: Recently after shutting down my computer and listenign to music away from it. After returning to the compu...

BradIsbellJr

Casual Listener

397 Views

2 replies

0 likes

  • 397 Views
  • 2 replies
  • 0 likes

[Windows] Shuffle Play Doesn't Play Local Files

PlanPremiumCountryUSDeviceRazer Blade 15Operating SystemWindows 10 My Question or Issue I recently transfered to a new laptop and copied my local files over so I can play them either on my phone or laptop. Almost every time I got to a playlist with l...

Newbie

Plan Premium Country US Device Razer Blade 15 Operating System Windows 10    My Question or Issue  I recently transfered to a new laptop and copied my local files over so I c...

407 Views

0 replies

0 likes

local files. playlist
  • 407 Views
  • 0 replies
  • 0 likes

Cannot use Discover Weekly List as a Root for Radio

I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist. The radio option is not there anymore, again, and ...

Roadie

I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist....

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Solved!! Spotify installer does nothing when started

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueHi, I would like to get help from the community. Recently I had some update issues with the Spotify app, so I decided to reinstall it. Once I uninstalled the original app, I downloade...

Regular

Plan Premium   Device PC Operating System Windows 10   My Question or Issue Hi, I would like to get help from the community. Recently I had some update issues with the Spotify app,...

mglaedr

Regular

3529 Views

20 replies

4 likes

  • 3529 Views
  • 20 replies
  • 4 likes

Free Spotify Premium?!

Hi, So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account. A colleague of mine, told me that Spotify Free can just sh...

Newbie

Hi,   So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account...

Sebasty

Community Legend

2080 Views

1 replies

0 likes

  • 2080 Views
  • 1 replies
  • 0 likes

Solved!! Switching audio device causes spotify to freeze

PlanPremiumDevicePCOperating SystemWin 7  The title says it all i think.

Newbie

Plan Premium Device PC Operating System Win 7     The title says it all i think.

user-removed

Not applicable

4583 Views

10 replies

5 likes

  • 4583 Views
  • 10 replies
  • 5 likes

No Posted Solutions Work: "Spotify can't play this right now. If you have the file on your comp..."

PlanFree/PremiumCountry US Device PC (but also a Samsung Galaxy) Operating SystemWindows 10 (but also android on my phone) My Question or Issue For certain songs (for example, Bezardee), Spotify on PC offers the msg "Spotify can't play this right now...

Casual Listener

Plan Free/Premium Country  US   Device  PC (but also a Samsung Galaxy)   Operating System Windows 10 (but also android on my phone)   My Question or Issue &nbsp...

crafte

Newbie

1457 Views

5 replies

1 likes

Spotify can't play this right now.
  • 1457 Views
  • 5 replies
  • 1 likes

The library of my mobile does not synchronize with the pc

PlanPremiumCountrySpain DeviceIphone7plus and apple watch s4Operating SystemWindows 10 My Question or Issue It only synchronizes once a month, meanwhile my pc library has fewer songs than on my phone, the last songs added do not come out, there are s...

Casual Listener

Plan Premium Country Spain  Device Iphone7plus and apple watch s4 Operating System Windows 10   My Question or Issue  It only synchronizes once a month, meanwhile my pc libra...

Nico

Community Legend

526 Views

3 replies

0 likes

  • 526 Views
  • 3 replies
  • 0 likes

Can only play saved music

Hello,I have Spotify free and on my laptop (windows 10) I've been having some trouble.For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doesn't appear on the bottom left, the titel and artist will stay ...

Visitor

  Hello, I have Spotify free and on my laptop (windows 10) I've been having some trouble. For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doe...

user-removed

Not applicable

1248 Views

3 replies

1 likes

  • 1248 Views
  • 3 replies
  • 1 likes

Steam streaming audio drivers won't work with spotify

PlanPremiumCountry NODeviceComputerOperating SystemWindows 10 My Question or Issue Hello,Not sure if this is a Spotify or steam problem.The problem is that when I enabled Steam In Home Streaming on my computer and started a game, steam prompted me to...

Newbie

Plan Premium Country  NO Device Computer Operating System Windows 10   My Question or Issue  Hello, Not sure if this is a Spotify or steam problem. The problem is that ...

785 Views

0 replies

0 likes

  • 785 Views
  • 0 replies
  • 0 likes

Collaborative Playlist Issue

Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were able to see the playlist it came up on, so other of his friends can...

Newbie

    Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were ...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify crashes on computer every time I remove my headphone jack.

PlanPremiumCountryNorway DevicePCOperating SystemWindows My Question or Issue I am having trouble with Spotify crashing EVERY time I unplug my headphones. The program with then repeat a second of sound endlessly. Reinstalling the program doesn't work...

Casual Listener

Plan Premium Country Norway   Device PC Operating System Windows   My Question or Issue  I am having trouble with Spotify crashing EVERY time I unplug my headphones.&nb...

taivaansusi

Newbie

5885 Views

21 replies

5 likes

  • 5885 Views
  • 21 replies
  • 5 likes

Multiple issues following latest update

I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favourites. I cannot add new music to favourites, nor play music from the a...

Visitor

I have a Student account and write from Italy.   I'm experiencing a couple of very annoying issues following the latest update in the desktop app.   I can only play music from my favour...

DennyEMufc

Roadie

873 Views

2 replies

0 likes

  • 873 Views
  • 2 replies
  • 0 likes

Spotify won't play a majority of songs.

I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two songs became avaliable. That was yesterday, today about 80% of t...

Newbie

   I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two...

461 Views

0 replies

3 likes

  • 461 Views
  • 0 replies
  • 3 likes

Spotify search won't let me play any songs while I'm on my computer

PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...

Newbie

Plan Free Country  U.K. Device PC Operating System Windows 10 Enterprise   My Question or Issue  If I try and search for a song, it refuses to play. The button appears off to...

USELESSDIPSH1T

Regular

1937 Views

2 replies

1 likes

can't search
PC
spotify pc
Win10
Windows 10
windows 10 enterprise
won't play
  • 1937 Views
  • 2 replies
  • 1 likes

Spotify won't show the right song

PlanPremiumCountry CanadaDeviceEssential Phone PH-1, desktop PC, Alexa EchoOperating SystemAndroid 9, Windows 10, ??? My Question or Issue Hi, since few weeks maybe months I notice Spotify won't show the right song I'm listening. Most of the time it'...

Casual Listener

Plan Premium Country  Canada Device Essential Phone PH-1, desktop PC, Alexa Echo Operating System Android 9, Windows 10, ???   My Question or Issue    Hi, since few wee...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Popularity meter gone?

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict how popular a song is. Is this a permanent change? Te...

Casual Listener

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict ho...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

I can listen to music on my phone, but not on windows 10

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

Newbie

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes