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Ongoing Issues

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Desktop (Windows)

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 46133 Views
  • 77 replies
  • 26 likes
  • 46133 Views
  • 77 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 72760 Views
  • 268 replies
  • 21 likes
  • 72760 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5107 Views
  • 1 replies
  • 6 likes
  • 5107 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145168 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145168 Views
  • 0 replies
  • 26 likes

"This radio station cannot be started" on any and all stations for months

PlanFreeCountry United States of AmericaDevicePCOperating SystemWindows 7 My Question or Issue Tried restarting. tried a fresh install. tried doing it through the browser version. nothing has working. If I click on a song and do "go to song radio" it...

  • Newbie
  •   Plan Free Country  United States of America Device PC Operating System Windows 7   My Question or Issue  Tried restarting. tried a fresh install. tried doing it throu...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Following random playlists

PlanPremiumCountry New ZealandDeviceacer aspireOperating SystemWindows 10 My Question or IssueMy spotify keeps following random playlists by a user called 2playlist, is this because I signed up for something unknowingly or another issue?

  • Casual Listener
  • Plan Premium Country  New Zealand Device acer aspire Operating System Windows 10  My Question or Issue My spotify keeps following random playlists by a user called 2playlist, is th...
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes

playlist emptied except for a few songs added recently

PlanPremiumCountry USADeviceDesktop PCOperating SystemWindows 10 My Question or Issue Hi,I noticed a few days ago that one of my playlists has been emptied of it's contents... I tried reinstalling spotify on windows, but no dice Is there a way to rec...

  • Casual Listener
  • Plan Premium Country  USA Device Desktop PC Operating System Windows 10   My Question or Issue   Hi, I noticed a few days ago that one of my playlists has been emptied of i...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Solved!! Desktop overlay/song banner enables itself when restarting spotify or pc

PlanPremiumCountry FinlandDevicePCOperating SystemWindows 10 My Question or IssueI am having a problem with the desktop overlay when changing songs with my mediakeys on my keyboard, I've had this problem for about a year and last time I posted about ...

  • Casual Listener
  • Plan Premium Country  Finland Device PC Operating System Windows 10   My Question or Issue I am having a problem with the desktop overlay when changing songs with my mediakeys on ...
  • Mantisentil
  • Community Legend
  • 630 Views
  • 2 replies
  • 0 likes
  • 630 Views
  • 2 replies
  • 0 likes

ScreenPad Spotify Works Now!

I tried to post that it's live now, installs, and works, but it seems the moderators closed the thread as not fixable. See here. https://community.spotify.com/t5/Ongoing-Issues/ASUS-ScreenPad-Spotify-App-Missing/idi-p/4589372 There's your install lin...

  • Casual Listener
  • I tried to post that it's live now, installs, and works, but it seems the moderators closed the thread as not fixable.  See here.     https://community.spotify.com/t5/Ongoing-Is...
  • 9629 Views
  • 0 replies
  • 0 likes
  • 9629 Views
  • 0 replies
  • 0 likes

Superuser Contribution Friend Feed isn't showing on my computer anymore

PlanFree/PremiumCountrySweden DeviceDesktop PCOperating SystemWindows 10 My Question or Issue:My friend feed isn't showing up anymore on my computer, it's working on other devices if I log in on there but on the desktop im using the friend feed won't...

  • Casual Listener
  • Plan Free/Premium Country Sweden  Device Desktop PC Operating System Windows 10    My Question or Issue: My friend feed isn't showing up anymore on my computer, it's working ...
  • Jemi
  • Spotify Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Can't install Spotify

PlanFreeCountry PortugalDevicePCOperating SystemWindows 10 My Question or Issue I'm having some problems with Spotify lately. First, everytime my PC turned on Spotify tried to update but said that an error have ocurred beacuse Spotify was running. Th...

  • Casual Listener
  • Plan Free Country  Portugal Device PC Operating System Windows 10   My Question or Issue  I'm having some problems with Spotify lately. First, everytime my PC turned on Spoti...
  • timzi
  • Newbie
  • 1193 Views
  • 4 replies
  • 1 likes
  • 1193 Views
  • 4 replies
  • 1 likes

Superuser Contribution Losing connection to phone when pausing from desktop app

PlanPremiumDeviceXiaomi Mi A1Operating SystemAndroid 8.1.0 My Issue I am listenning from my phone using Windows 10 App to control playback.When I pause I lose connection to my phone, the device changes from phone to desktop and to get the connection ...

  • Newbie
  • Plan Premium Device Xiaomi Mi A1 Operating System Android 8.1.0   My Issue  I am listenning from my phone using Windows 10 App to control playback. When I pause I lose connection t...
  • Jemi
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Spotify won't open after update

PlanPremiumCountry USDeviceHP EliteBookOperating SystemWindows 7 Professional My Question or Issue I updated yesterday after a computer restart the application opens but the song will not play and I cannot go into any other screens/playlists. If I cl...

  • Casual Listener
  • Plan Premium Country  US Device HP EliteBook Operating System Windows 7 Professional   My Question or Issue  I updated yesterday after a computer restart the application open...
  • jchite84
  • Casual Listener
  • 448 Views
  • 2 replies
  • 1 likes
  • 448 Views
  • 2 replies
  • 1 likes

Superuser Contribution "Aktivität deiner Freunde" laden nicht

Im Aktivität deiner Freunde Tab steht, das die Liste deiner Freunde nicht geladen werden kann. Was kann ich dagegen tun?

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  • Casual Listener
  • Im Aktivität deiner Freunde Tab steht, das die Liste deiner Freunde nicht geladen werden kann. Was kann ich dagegen tun?
  • Jemi
  • Spotify Legend
  • 561 Views
  • 3 replies
  • 0 likes
  • 561 Views
  • 3 replies
  • 0 likes

Spotify plays songs that is not on my playlist

PlanPremiumCountry DenmarkDeviceOmen laptopOperating Systemwindows 10 My Question or Issue Okay so i just deleted a couple of songs on my downloaded playlist... then when i use shuffle the songs i deleted start playing? Help please?

  • Newbie
  •   Plan Premium Country  Denmark Device Omen laptop Operating System windows 10   My Question or Issue  Okay so i just deleted a couple of songs on my downloaded playlis...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Superuser Contribution Fix playlist rendering issues

It seems that Spotify Windows has an rendering issues showing the playlists. Many are not displayed, only the playlist creator is shown, if mouse hovers over

Capture
  • Roadie
  • It seems that Spotify Windows has an rendering issues showing the playlists. Many are not displayed, only the playlist creator is shown, if mouse hovers over  
  • Kalmora
  • Roadie
  • 410 Views
  • 4 replies
  • 0 likes
  • 410 Views
  • 4 replies
  • 0 likes

"Show desktop overlay when using media keys" on Windows still showing after being disabled

Hello Everyone, when i'm creating multiple desktops on windows the function for disabling the desktop overlay when using media keys is not working properly.In order to make it work i have to got to the setting page switch it on and then off.Can you f...

  • Newbie
  • Hello Everyone,   when i'm creating multiple desktops on windows the function for disabling the desktop overlay when using media keys is not working properly. In order to make it wo...
  • jkildedal
  • Newbie
  • 794 Views
  • 3 replies
  • 7 likes
  • 794 Views
  • 3 replies
  • 7 likes

Song list (full) disappeared

Plan FreeCountry UKDevice desktop pcOperating System Windows 10 My Question or Issue:Within library my full song list has disappeared.It seems to have been replaced with favourite songs.My problem with this is that 'my songs' contained hundreds more ...

  • Newbie
  • Plan Free Country UK Device desktop pc Operating System Windows 10   My Question or Issue: Within library my full song list has disappeared. It seems to have been replaced with favou...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Viewing Albums

PlanPremiumCountry UKDeviceLaptopOperating SystemWindows 7 My Question or IssueOriginally raised back in Feb, no reply and now it's locked as old, so re-posting...---Some of us who grew up listening to CDs like to listen to full albums. I've in fact ...

  • Regular
  • Plan Premium Country  UK Device Laptop Operating System Windows 7   My Question or Issue Originally raised back in Feb, no reply and now it's locked as old, so re-posting... --- ...
  • 391 Views
  • 0 replies
  • 1 likes
  • 391 Views
  • 0 replies
  • 1 likes

Sort playlist alphabetically

Hi. Since 2012 people have asked to implement this SIMPLE basic function, i.e. being able to sort playlists alphabetically. Nothing happened and this is getting very annoying. I have a premium subscription and using the desktop client on linux and wi...

  • Casual Listener
  • Hi. Since 2012 people have asked to implement this SIMPLE basic function, i.e. being able to sort playlists alphabetically. Nothing happened and this is getting very annoying. I have a premium subscr...
  • Mantisentil
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Deleted All Songs

PlanPremiumCountry NZDevicePCOperating SystemWindows 10 My Question or Issue I accidentally deleted all my Songs under my library. Luckily they are a playlist. I was wondering how I would transfer the songs from my playlist to my library. copy/paste ...

  • Newbie
  • Plan Premium Country  NZ Device PC Operating System Windows 10   My Question or Issue  I accidentally deleted all my Songs under my library. Luckily they are a playlist. I wa...
  • Jᴀᴄᴋ
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Unable to Delete Local Files

Plan PremiumCountry UKDevice Macbook Pro 2011Operating System OS X El Capitain My Question or Issue**Sighs*** I have read so many solutions to this and for me NONE have worked. I'm using the Spotify Desktop App and I cannot ......CANNOT remove any lo...

  • Casual Listener
  • Plan Premium Country  UK Device Macbook Pro 2011 Operating System OS X El Capitain    My Question or Issue **Sighs***   I have read so many solutions to thi...
  • 660 Views
  • 0 replies
  • 0 likes
  • Delete Song
    Ghost files
    local file
    local files
    Local tracks
    LocalFiles
    Mac
    remove local files.
  • 660 Views
  • 0 replies
  • 0 likes

Problems with Windows 7?

I've seen multiple user's having complications using Windows 7. Anyone else running spotify on Windows 7 having issues at all?

  • Composer
  • I've seen multiple user's having complications using Windows 7. Anyone else running spotify on Windows 7 having issues at all?
  • AndresQQ
  • Newbie
  • 547 Views
  • 1 replies
  • 2 likes
  • 547 Views
  • 1 replies
  • 2 likes

Spotify won't download

PlanPremiumCountryCzechiaDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueI've been using Spotify for over a half of a year now. Recently, everytime I boot my computer, and start Spotify it tells me that updater had problems start...

  • Casual Listener
  • Plan Premium Country Czechia Device Desktop Computer Operating System Windows 10  My Question or Issue I've been using Spotify for over a half of a year now. Recently, everytime I boot ...
  • UncleDomek
  • Casual Listener
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes