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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81684 Views

40 replies

68 likes

  • 81684 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779582 Views

503 replies

64 likes

  • 779582 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18986 Views

19 replies

5 likes

  • 18986 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2848 Views

0 replies

4 likes

  • 2848 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify crashes on computer every time I remove my headphone jack.

PlanPremiumCountryNorway DevicePCOperating SystemWindows My Question or Issue I am having trouble with Spotify crashing EVERY time I unplug my headphones. The program with then repeat a second of sound endlessly. Reinstalling the program doesn't work...

Casual Listener

Plan Premium Country Norway   Device PC Operating System Windows   My Question or Issue  I am having trouble with Spotify crashing EVERY time I unplug my headphones.&nb...

taivaansusi

Newbie

6098 Views

21 replies

5 likes

  • 6098 Views
  • 21 replies
  • 5 likes

Multiple issues following latest update

I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favourites. I cannot add new music to favourites, nor play music from the a...

Visitor

I have a Student account and write from Italy.   I'm experiencing a couple of very annoying issues following the latest update in the desktop app.   I can only play music from my favour...

DennyEMufc

Roadie

887 Views

2 replies

0 likes

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  • 2 replies
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Spotify won't play a majority of songs.

I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two songs became avaliable. That was yesterday, today about 80% of t...

Newbie

   I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two...

467 Views

0 replies

3 likes

  • 467 Views
  • 0 replies
  • 3 likes

Spotify search won't let me play any songs while I'm on my computer

PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...

Newbie

Plan Free Country  U.K. Device PC Operating System Windows 10 Enterprise   My Question or Issue  If I try and search for a song, it refuses to play. The button appears off to...

USELESSDIPSH1T

Regular

1959 Views

2 replies

1 likes

can't search
PC
spotify pc
Win10
Windows 10
windows 10 enterprise
won't play
  • 1959 Views
  • 2 replies
  • 1 likes

Spotify won't show the right song

PlanPremiumCountry CanadaDeviceEssential Phone PH-1, desktop PC, Alexa EchoOperating SystemAndroid 9, Windows 10, ??? My Question or Issue Hi, since few weeks maybe months I notice Spotify won't show the right song I'm listening. Most of the time it'...

Casual Listener

Plan Premium Country  Canada Device Essential Phone PH-1, desktop PC, Alexa Echo Operating System Android 9, Windows 10, ???   My Question or Issue    Hi, since few wee...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Popularity meter gone?

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict how popular a song is. Is this a permanent change? Te...

Casual Listener

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict ho...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

I can listen to music on my phone, but not on windows 10

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

Newbie

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Playlist glitching

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueSo this also a issue on the web player. I was listening to the lo-fi beats playlist (btw such a good playlist) however, when it got passed the first song (Seymour by ...

Casual Listener

Plan Free Country United States   Device PC Operating System Windows 10   My Question or Issue So this also a issue on the web player. I was listening to the lo-fi beats playlist...

hyper2

Casual Listener

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Hard Crash in Windows 7

PlanFreeCountryUSADeviceDesktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active)Operating SystemWindows 7 (build 7601), My Question or IssueJust installed the latest update for ...

Newbie

Plan Free Country USA Device Desktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active) Operating System Windows 7 (build...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
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Error 502 and 504

PlanPremiumCountry UKDeviceDesktop & Samsung S8Operating SystemWin7 and Android My Question or IssueSpotify Browser has stopped working, circa 15:15 UK time. I've tried on Chrome, IE and on my android phone and all of them are displaying either error...

Newbie

Plan Premium Country  UK Device Desktop & Samsung S8 Operating System Win7 and Android   My Question or Issue Spotify Browser has stopped working, circa 15:15 UK time. I've tr...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

iOS app locks up. On restart, the queue resets

PlanFreeCountry USofADevice(iPad mini)Operating System(iOS 12.1.3)Spotify Appv 8.4.90 After pausing the music and switching to a different app, the Spotify app will occasionally be locked up when I go back to it. No response from the play button. Eve...

Regular

Plan Free Country  USofA Device (iPad mini) Operating System (iOS 12.1.3) Spotify App v 8.4.90    After pausing the music and switching to a different app, the Spotify app w...

327 Views

0 replies

1 likes

  • 327 Views
  • 0 replies
  • 1 likes

Spotify weekly not showing on PC

PlanPremiumCountry USDeviceAndroidOperating SystemWindows 10 My Question or Issue Opened up Spotify on my pc and clicked on discover weekly, only has one song. Opened on Android, initially was blank, now has full list. Can't get PC to show the full l...

Casual Listener

Plan Premium Country  US Device Android Operating System Windows 10   My Question or Issue  Opened up Spotify on my pc and clicked on discover weekly, only has one song. Open...

Sebasty

Community Legend

509 Views

3 replies

0 likes

  • 509 Views
  • 3 replies
  • 0 likes

Solved!! Podcast list view

PlanPremiumCountryPortugal DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue Is it possible to implement a "list view" option for followed podcasts (in the library teb) in the desktop app?The current view is similar to the album vi...

Regular

Plan Premium Country Portugal  Device Windows Desktop Operating System Windows 10   My Question or Issue     Is it possible to implement a "list view" option for follo...

jfcralo

Regular

3310 Views

2 replies

3 likes

Desktop
Podcasts
Windows
  • 3310 Views
  • 2 replies
  • 3 likes

Problemas para reproducir cualquier canción.

PlanPremiumCountry Mx Operating SystemWindows 10 My Question or Issue Desde hace dias que no permite reproducir canciones a libre eleccion, no carga y crashea. Solo instalando la version anterior se soluciona pero con eso que la tienen programado a a...

Casual Listener

Plan Premium Country  Mx   Operating System Windows 10   My Question or Issue  Desde hace dias que no permite reproducir canciones a libre eleccion, no carga y crashea. S...

iveldie

Roadie

2629 Views

3 replies

3 likes

  • 2629 Views
  • 3 replies
  • 3 likes

Weird playlist behavior (1200+ songs)

PlanPremiumCountry NLDeviceiPhone X/Windows 10 Pro PCOperating SystemiOS 12.0.1, Latest Win10 Pro build My Question or Issue So, I have this playlist of all of my music combined. Whenever I try to play it on shuffle, it keeps repeating a couple of so...

Casual Listener

Plan Premium Country  NL Device iPhone X/Windows 10 Pro PC Operating System iOS 12.0.1, Latest Win10 Pro build   My Question or Issue  So, I have this playlist of all of my m...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Spotify stops working after a longer pause

PlanFree/PremiumCountry FinlandDeviceHP EliteBook 850 G3Operating SystemWindows 7 Enterprise, SP1Running Spotify as a desktop application My Question or Issue My spotify app is acting up every time it's paused and left alone for a while.When I boot u...

Casual Listener

  Plan Free/Premium Country  Finland Device HP EliteBook 850 G3 Operating System Windows 7 Enterprise, SP1 Running Spotify as a desktop application   My Question or Iss...

921 Views

0 replies

2 likes

freeze
playback
restart
  • 921 Views
  • 0 replies
  • 2 likes

Weekly Discovery Cover

Hello, does anyone know how to change the cover image of the weekly discovery? The image I have I do not like and I can not change it in any way. Thank you! The image is the same for all the devices where I use my Spotify account.

Casual Listener

Hello, does anyone know how to change the cover image of the weekly discovery? The image I have I do not like and I can not change it in any way. Thank you!   The image is the same for all the...

Yorman1

Casual Listener

825 Views

4 replies

0 likes

  • 825 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Crashes when I change the output-Device

PlanPremium StudentCountry GermanyDevicePCOperating SystemWin 7 My Question or Issue Hi,I use Spotify on my PC a lot.Usually I switch between Headset and my 5.1 Sound System by changing the "Default Device" in the Audiosettings in Windows.This worked...

Regular

  Plan Premium Student Country  Germany Device PC Operating System Win 7   My Question or Issue  Hi, I use Spotify on my PC a lot. Usually I switch between Headset an...

Sylance

Regular

1523 Views

2 replies

1 likes

  • 1523 Views
  • 2 replies
  • 1 likes

Superuser Contribution Media Overlay keeps reappearing

Me and many other people that I have seen on the Community have been faced with the same bug: the 'Show desktop overlay while using media keys' option on Spotify isn't working correctly. When I open Spotify, the client acts as if the option is checke...

Composer

Me and many other people that I have seen on the Community have been faced with the same bug: the 'Show desktop overlay while using media keys' option on Spotify isn't working correctly. When I open ...

Arcain

Regular

13430 Views

66 replies

38 likes

Desktop
Windows
  • 13430 Views
  • 66 replies
  • 38 likes

Scrobbling to last.fm stopped working

It was working fine after the spotify updates.Then I after I shutdown my computer and reboot later, it doesn't work.Now I tried everything.Uninstall-reinstalling spotify Changing passwordDisconnecting the apps and reconnectingLogging out of all devic...

Newbie

  It was working fine after the spotify updates. Then I after I shutdown my computer and reboot later, it doesn't work. Now I tried everything. Uninstall-reinstalling spotify  Changin...

danysnet

Newbie

2451 Views

7 replies

6 likes

  • 2451 Views
  • 7 replies
  • 6 likes