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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84165 Views

40 replies

68 likes

  • 84165 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798366 Views

505 replies

64 likes

  • 798366 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24542 Views

26 replies

7 likes

  • 24542 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
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  • 4 likes

Solved!! Spotify installer does nothing when started

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueHi, I would like to get help from the community. Recently I had some update issues with the Spotify app, so I decided to reinstall it. Once I uninstalled the original app, I downloade...

Regular

Plan Premium   Device PC Operating System Windows 10   My Question or Issue Hi, I would like to get help from the community. Recently I had some update issues with the Spotify app,...

mglaedr

Regular

3745 Views

20 replies

4 likes

  • 3745 Views
  • 20 replies
  • 4 likes

Free Spotify Premium?!

Hi, So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account. A colleague of mine, told me that Spotify Free can just sh...

Newbie

Hi,   So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account...

Sebasty

Community Legend

2126 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Switching audio device causes spotify to freeze

PlanPremiumDevicePCOperating SystemWin 7  The title says it all i think.

Newbie

Plan Premium Device PC Operating System Win 7     The title says it all i think.

user-removed

Not applicable

4717 Views

10 replies

5 likes

  • 4717 Views
  • 10 replies
  • 5 likes

No Posted Solutions Work: "Spotify can't play this right now. If you have the file on your comp..."

PlanFree/PremiumCountry US Device PC (but also a Samsung Galaxy) Operating SystemWindows 10 (but also android on my phone) My Question or Issue For certain songs (for example, Bezardee), Spotify on PC offers the msg "Spotify can't play this right now...

Casual Listener

Plan Free/Premium Country  US   Device  PC (but also a Samsung Galaxy)   Operating System Windows 10 (but also android on my phone)   My Question or Issue &nbsp...

crafte

Newbie

1502 Views

5 replies

1 likes

Spotify can't play this right now.
  • 1502 Views
  • 5 replies
  • 1 likes

The library of my mobile does not synchronize with the pc

PlanPremiumCountrySpain DeviceIphone7plus and apple watch s4Operating SystemWindows 10 My Question or Issue It only synchronizes once a month, meanwhile my pc library has fewer songs than on my phone, the last songs added do not come out, there are s...

Casual Listener

Plan Premium Country Spain  Device Iphone7plus and apple watch s4 Operating System Windows 10   My Question or Issue  It only synchronizes once a month, meanwhile my pc libra...

Nico

Community Legend

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

Can only play saved music

Hello,I have Spotify free and on my laptop (windows 10) I've been having some trouble.For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doesn't appear on the bottom left, the titel and artist will stay ...

Visitor

  Hello, I have Spotify free and on my laptop (windows 10) I've been having some trouble. For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doe...

user-removed

Not applicable

1276 Views

3 replies

1 likes

  • 1276 Views
  • 3 replies
  • 1 likes

Steam streaming audio drivers won't work with spotify

PlanPremiumCountry NODeviceComputerOperating SystemWindows 10 My Question or Issue Hello,Not sure if this is a Spotify or steam problem.The problem is that when I enabled Steam In Home Streaming on my computer and started a game, steam prompted me to...

Newbie

Plan Premium Country  NO Device Computer Operating System Windows 10   My Question or Issue  Hello, Not sure if this is a Spotify or steam problem. The problem is that ...

834 Views

0 replies

0 likes

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  • 0 replies
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Collaborative Playlist Issue

Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were able to see the playlist it came up on, so other of his friends can...

Newbie

    Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were ...

448 Views

0 replies

0 likes

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Superuser Contribution Spotify crashes on computer every time I remove my headphone jack.

PlanPremiumCountryNorway DevicePCOperating SystemWindows My Question or Issue I am having trouble with Spotify crashing EVERY time I unplug my headphones. The program with then repeat a second of sound endlessly. Reinstalling the program doesn't work...

Casual Listener

Plan Premium Country Norway   Device PC Operating System Windows   My Question or Issue  I am having trouble with Spotify crashing EVERY time I unplug my headphones.&nb...

taivaansusi

Newbie

6227 Views

21 replies

5 likes

  • 6227 Views
  • 21 replies
  • 5 likes

Multiple issues following latest update

I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favourites. I cannot add new music to favourites, nor play music from the a...

Visitor

I have a Student account and write from Italy.   I'm experiencing a couple of very annoying issues following the latest update in the desktop app.   I can only play music from my favour...

DennyEMufc

Roadie

901 Views

2 replies

0 likes

  • 901 Views
  • 2 replies
  • 0 likes

Spotify won't play a majority of songs.

I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two songs became avaliable. That was yesterday, today about 80% of t...

Newbie

   I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two...

470 Views

0 replies

3 likes

  • 470 Views
  • 0 replies
  • 3 likes

Spotify search won't let me play any songs while I'm on my computer

PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...

Newbie

Plan Free Country  U.K. Device PC Operating System Windows 10 Enterprise   My Question or Issue  If I try and search for a song, it refuses to play. The button appears off to...

USELESSDIPSH1T

Regular

1971 Views

2 replies

1 likes

can't search
PC
spotify pc
Win10
Windows 10
windows 10 enterprise
won't play
  • 1971 Views
  • 2 replies
  • 1 likes

Spotify won't show the right song

PlanPremiumCountry CanadaDeviceEssential Phone PH-1, desktop PC, Alexa EchoOperating SystemAndroid 9, Windows 10, ??? My Question or Issue Hi, since few weeks maybe months I notice Spotify won't show the right song I'm listening. Most of the time it'...

Casual Listener

Plan Premium Country  Canada Device Essential Phone PH-1, desktop PC, Alexa Echo Operating System Android 9, Windows 10, ???   My Question or Issue    Hi, since few wee...

453 Views

0 replies

0 likes

  • 453 Views
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Popularity meter gone?

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict how popular a song is. Is this a permanent change? Te...

Casual Listener

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict ho...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

I can listen to music on my phone, but not on windows 10

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

Newbie

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

298 Views

0 replies

0 likes

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Playlist glitching

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueSo this also a issue on the web player. I was listening to the lo-fi beats playlist (btw such a good playlist) however, when it got passed the first song (Seymour by ...

Casual Listener

Plan Free Country United States   Device PC Operating System Windows 10   My Question or Issue So this also a issue on the web player. I was listening to the lo-fi beats playlist...

hyper2

Casual Listener

603 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Hard Crash in Windows 7

PlanFreeCountryUSADeviceDesktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active)Operating SystemWindows 7 (build 7601), My Question or IssueJust installed the latest update for ...

Newbie

Plan Free Country USA Device Desktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active) Operating System Windows 7 (build...

318 Views

0 replies

0 likes

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Error 502 and 504

PlanPremiumCountry UKDeviceDesktop & Samsung S8Operating SystemWin7 and Android My Question or IssueSpotify Browser has stopped working, circa 15:15 UK time. I've tried on Chrome, IE and on my android phone and all of them are displaying either error...

Newbie

Plan Premium Country  UK Device Desktop & Samsung S8 Operating System Win7 and Android   My Question or Issue Spotify Browser has stopped working, circa 15:15 UK time. I've tr...

471 Views

0 replies

0 likes

  • 471 Views
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  • 0 likes

iOS app locks up. On restart, the queue resets

PlanFreeCountry USofADevice(iPad mini)Operating System(iOS 12.1.3)Spotify Appv 8.4.90 After pausing the music and switching to a different app, the Spotify app will occasionally be locked up when I go back to it. No response from the play button. Eve...

Regular

Plan Free Country  USofA Device (iPad mini) Operating System (iOS 12.1.3) Spotify App v 8.4.90    After pausing the music and switching to a different app, the Spotify app w...

334 Views

0 replies

1 likes

  • 334 Views
  • 0 replies
  • 1 likes

Spotify weekly not showing on PC

PlanPremiumCountry USDeviceAndroidOperating SystemWindows 10 My Question or Issue Opened up Spotify on my pc and clicked on discover weekly, only has one song. Opened on Android, initially was blank, now has full list. Can't get PC to show the full l...

Casual Listener

Plan Premium Country  US Device Android Operating System Windows 10   My Question or Issue  Opened up Spotify on my pc and clicked on discover weekly, only has one song. Open...

Sebasty

Community Legend

516 Views

3 replies

0 likes

  • 516 Views
  • 3 replies
  • 0 likes