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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2090 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150827 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138859 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11286 Views

1 replies

6 likes

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Modifica carta di credito

PlanPremiumCountry italiaDevicePCOperating Systemwindows 10 My Question or Issue Buongiorno,sta per concludersi il mio abbonamento annuale con scadenza il 24/12 ma al momento in cui tento di cambiare il metodo di pagamento non trovo l'opzione e mi ri...

Newbie

Plan Premium Country  italia Device PC Operating System windows 10   My Question or Issue  Buongiorno, sta per concludersi il mio abbonamento annuale con scadenza il 24/12 m...

bianconiglio

Gig Goer

4816 Views

1 replies

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PC Spotify App Won't Play Certain Podcasts

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue My Spotify app will not play specific podcasts. There are shows that simply won't play, I'll click on them and it just sits at 0:00. It works on my iPhone and will sometime...

Newbie

  Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  My Spotify app will not play specific podcasts. There are shows that simply wo...

MartinColony

Newbie

2689 Views

3 replies

2 likes

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Solved!! Desktop overlay/song banner enables itself when restarting spotify or pc

PlanPremiumCountry FinlandDevicePCOperating SystemWindows 10 My Question or IssueI am having a problem with the desktop overlay when changing songs with my mediakeys on my keyboard, I've had this problem for about a year and last time I posted about ...

Casual Listener

Plan Premium Country  Finland Device PC Operating System Windows 10   My Question or Issue I am having a problem with the desktop overlay when changing songs with my mediakeys on ...

Mantisentil

Community Legend

826 Views

2 replies

0 likes

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Spotify does not update

PlanPremiumCountry TurkeyOperating SystemWin10 My Question or Issue Spotify alerts me that there is an update and a restart is required, however when I run it, I get an error saying spotfiy update couldn't start.

Casual Listener

Plan Premium Country  Turkey Operating System Win10   My Question or Issue  Spotify alerts me that there is an update and a restart is required, however when I run it, I get an...

Clément_L

Music Fan

957 Views

3 replies

0 likes

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ScreenPad Spotify Works Now!

I tried to post that it's live now, installs, and works, but it seems the moderators closed the thread as not fixable. See here. https://community.spotify.com/t5/Ongoing-Issues/ASUS-ScreenPad-Spotify-App-Missing/idi-p/4589372 There's your install lin...

Casual Listener

I tried to post that it's live now, installs, and works, but it seems the moderators closed the thread as not fixable.  See here.     https://community.spotify.com/t5/Ongoing-Is...

9882 Views

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Song keeps changing on its own

PlanPremiumCountryUnited StatesDeviceWindows DesktopOperating SystemWindows 7 Professional My Question or IssueThe song keeps being changed to a playlist that I do not follow/do not listen to. It happens mid-song, and also happens within the playlist...

Newbie

Plan Premium Country United States Device Windows Desktop Operating System Windows 7 Professional   My Question or Issue The song keeps being changed to a playlist that I do not follow...

Sebasty

Community Legend

2887 Views

2 replies

0 likes

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Spotify plays songs that is not on my playlist

PlanPremiumCountry DenmarkDeviceOmen laptopOperating Systemwindows 10 My Question or Issue Okay so i just deleted a couple of songs on my downloaded playlist... then when i use shuffle the songs i deleted start playing? Help please?

Newbie

  Plan Premium Country  Denmark Device Omen laptop Operating System windows 10   My Question or Issue  Okay so i just deleted a couple of songs on my downloaded playlis...

217 Views

0 replies

0 likes

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Song list (full) disappeared

Plan FreeCountry UKDevice desktop pcOperating System Windows 10 My Question or Issue:Within library my full song list has disappeared.It seems to have been replaced with favourite songs.My problem with this is that 'my songs' contained hundreds more ...

Newbie

Plan Free Country UK Device desktop pc Operating System Windows 10   My Question or Issue: Within library my full song list has disappeared. It seems to have been replaced with favou...

388 Views

0 replies

0 likes

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Viewing Albums

PlanPremiumCountry UKDeviceLaptopOperating SystemWindows 7 My Question or IssueOriginally raised back in Feb, no reply and now it's locked as old, so re-posting...---Some of us who grew up listening to CDs like to listen to full albums. I've in fact ...

Regular

Plan Premium Country  UK Device Laptop Operating System Windows 7   My Question or Issue Originally raised back in Feb, no reply and now it's locked as old, so re-posting... --- ...

463 Views

0 replies

1 likes

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Deleted All Songs

PlanPremiumCountry NZDevicePCOperating SystemWindows 10 My Question or Issue I accidentally deleted all my Songs under my library. Luckily they are a playlist. I was wondering how I would transfer the songs from my playlist to my library. copy/paste ...

Newbie

Plan Premium Country  NZ Device PC Operating System Windows 10   My Question or Issue  I accidentally deleted all my Songs under my library. Luckily they are a playlist. I wa...

Jᴀᴄᴋ

Roadie

384 Views

1 replies

0 likes

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Periodic beep noise during play

When I'm playing a song from my list, about every 60 sec or so, there's a pause in the music and a beep (like a phone is on hold) and then the music continues until the next beep. So far it is doing it with every song from multiple artists. This has ...

Newbie

When I'm playing a song from my list, about every 60 sec or so, there's a pause in the music and a beep (like a phone is on hold) and then the music continues until the next beep.  So far it is ...

GreendaySucks

Regular

1523 Views

1 replies

1 likes

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Unable to Delete Local Files

Plan PremiumCountry UKDevice Macbook Pro 2011Operating System OS X El Capitain My Question or Issue**Sighs*** I have read so many solutions to this and for me NONE have worked. I'm using the Spotify Desktop App and I cannot ......CANNOT remove any lo...

Casual Listener

Plan Premium Country  UK Device Macbook Pro 2011 Operating System OS X El Capitain    My Question or Issue **Sighs***   I have read so many solutions to thi...

809 Views

0 replies

0 likes

Delete Song
Ghost files
local file
local files
Local tracks
LocalFiles
Mac
remove local files.
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Why isn't "Popular" sorted by popularity????

This has stumped me from the beginning of Spotify, and yet still remains an obvious question years later. On each artist page there is a "Popular" section, listing (presumably) the most popular/streamed songs by the artist. It's in some random order,...

Roadie

  This has stumped me from the beginning of Spotify, and yet still remains an obvious question years later.   On each artist page there is a "Popular" section, listing (presumably) the m...

755 Views

0 replies

3 likes

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Spotify won't download

PlanPremiumCountryCzechiaDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueI've been using Spotify for over a half of a year now. Recently, everytime I boot my computer, and start Spotify it tells me that updater had problems start...

Casual Listener

Plan Premium Country Czechia Device Desktop Computer Operating System Windows 10  My Question or Issue I've been using Spotify for over a half of a year now. Recently, everytime I boot ...

UncleDomek

Casual Listener

589 Views

2 replies

0 likes

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Start on windows, always starting with the SAME song.

PlanPremiumCountryNetherlands DeviceDesktopOperating SystemWindows 10 My Question or Issue I have set that Spotify starts with windows. However it always starts up with the SAME song in the queue. On my phone (Android Samsung S9) for example, if I pa...

Newbie

Plan Premium Country Netherlands   Device Desktop Operating System Windows 10   My Question or Issue  I have set that Spotify starts with windows. However it always starts u...

239 Views

0 replies

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How do I change the Discover Weekly playlist?

Hi there! I'm a little annoyed by the Discover Weekly playlist currently. At night, when I'm sleeping i have my instrumental playlist I made on all night (it helps me sleep) I have a few other playlists that are completely different, with songs with ...

Casual Listener

  Hi there! I'm a little annoyed by the Discover Weekly playlist currently. At night, when I'm sleeping i have my instrumental playlist I made on all night (it helps me sleep) I have a few othe...

Bethany_Dawn

Community Legend

405 Views

1 replies

0 likes

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  • 1 replies
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How do I change the Discover Weekly playlist?

Hi there! I'm a little annoyed by the Discover Weekly playlist currently. At night, when I'm sleeping i have my instrumental playlist I made on all night (it helps me sleep) I have a few other playlists that are completely different, with songs with ...

Casual Listener

  Hi there! I'm a little annoyed by the Discover Weekly playlist currently. At night, when I'm sleeping i have my instrumental playlist I made on all night (it helps me sleep) I have a few othe...

kellinuss1

Music Fan

827 Views

1 replies

0 likes

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Can't install Spotify

PlanFreeCountry PortugalDevicePCOperating SystemWindows 10 My Question or Issue I'm having some problems with Spotify lately. First, everytime my PC turned on Spotify tried to update but said that an error have ocurred beacuse Spotify was running. Th...

Casual Listener

Plan Free Country  Portugal Device PC Operating System Windows 10   My Question or Issue  I'm having some problems with Spotify lately. First, everytime my PC turned on Spoti...

timzi

Newbie

1338 Views

4 replies

1 likes

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iTunes library to Spotify

Hi Guys, I have just signed up to Spotify after being a iTunes user for many years. I have over 10,000 song in iTunes which I wish to transfer over to Spotify but when going to local files nothing copies over... Please help as i am not sure where i a...

Newbie

Hi Guys,   I have just signed up to Spotify after being a iTunes user for many years.   I have over 10,000 song in iTunes which I wish to transfer over to Spotify but when going to loca...

blahsi

Roadie

5279 Views

1 replies

0 likes

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Superuser Contribution Losing connection to phone when pausing from desktop app

PlanPremiumDeviceXiaomi Mi A1Operating SystemAndroid 8.1.0 My Issue I am listenning from my phone using Windows 10 App to control playback.When I pause I lose connection to my phone, the device changes from phone to desktop and to get the connection ...

Newbie

Plan Premium Device Xiaomi Mi A1 Operating System Android 8.1.0   My Issue  I am listenning from my phone using Windows 10 App to control playback. When I pause I lose connection t...

Jemi

Spotify Legend

325 Views

1 replies

0 likes

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