Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
92069 Views
81 replies
27 likes

92069 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
whatintheworldisthis
Visitor
102648 Views
291 replies
22 likes

102648 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7455 Views
1 replies
6 likes

7455 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147961 Views
0 replies
26 likes
Mac
Windows

147961 Views
0 replies
26 likes

Solved!! Songs starting at seemingly random times throughout each track within only one playlist

PlanPremiumDeviceWindows 10 PC and Xperia Z2Operating SystemWindows 10 and Anrdoid My Question or IssueI have just started following spotify's 'Enter The Jungle' playlist and everytime I click to skip the song, the next one does not start at the begi...

hayd2398
Regular
Plan Premium Device Windows 10 PC and Xperia Z2 Operating System Windows 10 and Anrdoid My Question or Issue I have just started following spotify's 'Enter The Jungle' playlist and eve...
2019-01-16 10:43:00 PM
2019-01-17 5:20:13 PM
hayd2398
Regular
485 Views
2 replies
0 likes

485 Views
2 replies
0 likes

Weird glitch where text cursor seem to input text backwards

PlanPremiumCountryCanadaDeviceMacbook pro 15 inch late 2018Operating Systemmacos mojave v10.14.1 My Question or Issue Here is issue, when I search for a song/artist/album, sometimes the text cursor does this (backwards). In the attached file, you'll ...

randusr
Newbie
Plan Premium Country Canada Device Macbook pro 15 inch late 2018 Operating System macos mojave v10.14.1 My Question or Issue Here is issue, when I search for a song/artist...
2019-01-17 4:50:16 PM
2019-01-17 5:16:38 PM
Sebasty
Community Legend
1244 Views
1 replies
2 likes

1244 Views
1 replies
2 likes

Solved!!Superuser Contribution SpotifyInstaller has stopped working

PlanFreeCountry BrazilDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I open SpotifyInstaller.exe, nothing but a error appears saying "SpotifyInstaller has stopped working". I never had this problem before, but after the new update, I...

user-removed
Visitor
Plan Free Country Brazil Device Desktop Operating System Windows 7 My Question or Issue When I open SpotifyInstaller.exe, nothing but a error appears saying "SpotifyInstaller h...
2019-01-14 6:27:31 PM
2019-01-17 4:46:37 PM
Guido
Spotify Legend
2094 Views
11 replies
1 likes

2094 Views
11 replies
1 likes

Spotify won't play some songs that play fine on mobile

PlanPremiumCountryAustralia DeviceDesktop, Samsung Galaxy S8Operating SystemWindos 10, Android My Question or IssueSongs that play with no issue on mobile won't play on desktop. I recieved a message saying "spotify can't play this right now. If you h...

EZZA114
Newbie
Plan Premium Country Australia Device Desktop, Samsung Galaxy S8 Operating System Windos 10, Android My Question or Issue Songs that play with no issue on mobile won't play on ...
2019-01-17 1:29:19 PM
2019-01-17 3:28:40 PM
Sebasty
Community Legend
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

Solved!! When removing auxcable from computer, Spotify keeps repeating the same part of a track and wont stop

PlanPremium (student)Country SwedenDeviceComputer, HP Pavillion dv6 NotebookOperating SystemWindows 7 My Question or Issue I have my computer connected with the speaker through an auxcable. As soon as the auxcable gets removed or when I put it in, Sp...

Antonius12
Newbie
Plan Premium (student) Country Sweden Device Computer, HP Pavillion dv6 Notebook Operating System Windows 7 My Question or Issue I have my computer connected wi...
2019-01-17 2:44:47 PM
2019-01-17 2:58:08 PM
Sebasty
Community Legend
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

Solved!! Spotify setup wont open

PlanPremiumCountrySwedenOperating SystemWindows 10 64bit For a couple of weeks I have been getting an error message when I start my spotify. The error message says something about "updater wasn't able to start properly" so I uninstalled spotify and d...

Skippyontoast
Casual Listener
Plan Premium Country Sweden Operating System Windows 10 64bit For a couple of weeks I have been getting an error message when I start my spotify. The error message says something about ...
2019-01-17 2:20:06 AM
2019-01-17 12:58:23 PM
Skippyontoast
Casual Listener
581 Views
2 replies
0 likes

581 Views
2 replies
0 likes

Obscure issue with spotify connect

So I've found an issue where if you transfer between playing the music on android to PC then the song currently being played will always start at the timestamp at which the changover occured. I'm using the spotify desktop application for windows. (in...

9fmm_iew-7am
Newbie
So I've found an issue where if you transfer between playing the music on android to PC then the song currently being played will always start at the timestamp at which the changover occured. ...
2019-01-17 11:31:58 AM
428 Views
0 replies
0 likes

428 Views
0 replies
0 likes

Spotify deletes your local files?

So i added Be a king by E-dubble to my playlist through local files and after i listened it took up to 10ish min for it to turn grey and disappear from my local files so my Q is do spotify got a program in spotify that recognizes songs that are not '...

dragoma
Casual Listener
So i added Be a king by E-dubble to my playlist through local files and after i listened it took up to 10ish min for it to turn grey and disappear from my local files so my Q is do spotify got a prog...
2019-01-17 6:01:02 AM
364 Views
0 replies
0 likes

364 Views
0 replies
0 likes

Library not syncing and adding duplicates

PlanPremiumCountry FranceOperating SystemAndroid 7.0, Windows 10 My Question or IssueI have multiple problems who start to annoy me and make me test other services : - When I add a song to my library on my phone it does not sync on my computer. - It ...

ArthyxeFR
Newbie
Plan Premium Country France Operating System Android 7.0, Windows 10 My Question or Issue I have multiple problems who start to annoy me and make me test other services : ...
2019-01-17 1:26:36 AM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Solved!! Album art in lower left corner is missing?

PlanPremiumWindows 10 My Question or Issue Where is the album art in the bottom left corner on the desktop app? It only shows the song and artist, now there's no good way to easily click to the playlist or page it is playing from...

jacobbb3
Casual Listener
Plan Premium Windows 10 My Question or Issue Where is the album art in the bottom left corner on the desktop app? It only shows the song and artist, now there's no good way to...
2018-06-05 11:52:07 PM
2019-01-17 1:25:30 AM
robbie3600
Newbie
276545 Views
61 replies
87 likes

276545 Views
61 replies
87 likes

Can't open it

PlanPremiumOperating SystemWindows 10 Pro 64 bits My Question or IssueSoooo... Yeah, I can't open Spotify at all. I don't know what's happening, If I want to use Spotify I need to reinstall it using the FullSetup.exe because the normal one does not w...

Mittisune
Casual Listener
Plan Premium Operating System Windows 10 Pro 64 bits My Question or Issue Soooo... Yeah, I can't open Spotify at all. I don't know what's happening, If I want to use Spotify I ...
2019-01-02 9:37:26 PM
2019-01-16 10:50:37 PM
Mittisune
Casual Listener
416 Views
1 replies
0 likes

416 Views
1 replies
0 likes

Solved!! Spotify installer stopped working

PlanPremiumCountry Czech Republic Operating SystemWindows 8.1 My Question or Issue Hello, I have problem instaling spotify on my PC, whenever i open the spotify setup, it crashes and stops working. I tried to perform a clean uninstall but nothing wor...

NameNotFound74
Casual Listener
Plan Premium Country Czech Republic Operating System Windows 8.1 My Question or Issue Hello, I have problem instaling spotify on my PC, whenever i open the ...
2019-01-15 6:44:04 PM
2019-01-16 9:57:39 PM
Brunelicia
Community Legend
2985 Views
8 replies
0 likes

2985 Views
8 replies
0 likes

Spotify won't play songs I've added to a playlist from local files.

PlanPremiumCountry FinlandDevicePCOperating SystemWindows 10 My Question or IssueLike the title says. Spotify won't play the songs I add to playlist from my local files. The songs show up in the playlist and I can click play but it just says that spo...

topi2001
Casual Listener
Plan Premium Country Finland Device PC Operating System Windows 10 My Question or Issue Like the title says. Spotify won't play the songs I add to playlist from my local files....
2019-01-16 2:16:24 PM
2019-01-16 3:34:00 PM
OneByBoo
Roadie
2071 Views
3 replies
0 likes

2071 Views
3 replies
0 likes

Desktop or Sonos disconnects because of other device??

I am now seriously frustrated with Spotify. I have been playing spotify daily, until the new update of not allowing several devices playing simultaneously. This would be perfectly fine, but the Spotify keeps disconnecting regardless of not playing on...

FrustratedFin
Newbie
I am now seriously frustrated with Spotify. I have been playing spotify daily, until the new update of not allowing several devices playing simultaneously. This would be perfectly fine, but th...
2019-01-16 2:10:38 PM
627 Views
0 replies
0 likes

627 Views
0 replies
0 likes

Grey bar in full screen mode on windows

PlanPremiumCountry United StatesDeviceHP SpectreOperating SystemWindows 10 My Question or Issue When I am using spotify on my desktop in full screen mode, I have a grey bar at the top of the screen that I cannot get rid of. I searched up the issue an...

jorgeriv
Newbie
Plan Premium Country United States Device HP Spectre Operating System Windows 10 My Question or Issue When I am using spotify on my desktop in full screen mode, I have a ...
2019-01-15 10:17:57 PM
2019-01-16 1:05:43 PM
Sebasty
Community Legend
937 Views
1 replies
1 likes

937 Views
1 replies
1 likes

Shuffle and loop buttons missing on desktop app

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue There are no shuffle and loop buttons for my playlists any more on the desktop app for Windows. Just a thumbs up/down. I use both of these options frequently while listenin...

Decoder42
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue There are no shuffle and loop buttons for my playlists any more on the desktop app for...
2019-01-15 4:33:08 PM
2019-01-16 4:10:16 AM
Loxer
Community Legend
396 Views
2 replies
0 likes

396 Views
2 replies
0 likes

Same song on Queue

Hi, I use Spotify Premium on multiple devices, Windows, Mac, iPhone, Chromecast audio Speakers...Anyway, everytime I'm using the app for Windows and I play a playlist, or an album, or an artist (doesn't mind really) there's always this one song (Mone...

jmcbarradas
Newbie
Hi, I use Spotify Premium on multiple devices, Windows, Mac, iPhone, Chromecast audio Speakers... Anyway, everytime I'm using the app for Windows and I play a playlist, or an album, or an a...
2019-01-15 1:21:55 AM
2019-01-15 5:28:12 PM
Sebasty
Community Legend
838 Views
1 replies
1 likes

838 Views
1 replies
1 likes

Private Session Specifically For Facebook?

I just realized, the privacy session feature, is this exclusively when connected to Facebook? I asked because Spotify activity is always turned off, so no activity should be published on Facebook right?

SpotyThrowbacks
Roadie
I just realized, the privacy session feature, is this exclusively when connected to Facebook? I asked because Spotify activity is always turned off, so no activity should be published on Facebook rig...
2019-01-14 9:48:18 AM
2019-01-15 3:07:45 PM
Sebasty
Community Legend
943 Views
5 replies
0 likes

943 Views
5 replies
0 likes

Bring Back Playlist Radio

Playlist Radio is the remaining feature I pay for. Without it I'm not going to use Spotify. 90% of my Spotify listening is shuffled offline playlists on mobile or playlist radio on wifi. I'm a premium user and have been for years. Almost since launch...

spidermagicat
Regular
Playlist Radio is the remaining feature I pay for. Without it I'm not going to use Spotify. 90% of my Spotify listening is shuffled offline playlists on mobile or playlist radio on wifi. I'm...
2019-01-05 5:32:37 PM
2019-01-15 2:03:00 PM
hans-jürgen
Roadie
1031 Views
6 replies
14 likes

1031 Views
6 replies
14 likes

Friend Feed not updating correctly

PlanFreeCountry ItalyDeviceAsus pc F550COperating SystemWindows 8 My Question or IssueIn the last 7/8 months my friends feed cant'update. None of my friends appear on the feed, but they are only in the following list. Yesterday I tried to disintstall...

blueonyx
Casual Listener
Plan Free Country Italy Device Asus pc F550C Operating System Windows 8 My Question or Issue In the last 7/8 months my friends feed cant'update. None of my friends appear on th...
2019-01-11 6:22:39 PM
2019-01-15 1:01:36 PM
Loxer
Community Legend
1423 Views
5 replies
1 likes

1423 Views
5 replies
1 likes

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