Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify stops playing songs

Spotify stops playing songs

Spotify on Windows 7. Desktop. After a reinstall and cache delete It works for a few tracks. Music stops and I get the black disk issue. I have: Reinstalled Uninstalled and Installed Hosts File edited and its all fine and in-line. Deleted cache Delete user-profile Turned on and off hardware accel I have no local files No links to 3rd party things, or apps, or Facebook Crossfade off and and 0.1 Friend sharing off, and on. Privacy cookies on and off. The only quick solution I've found is deleting my folder of my user-profile in app data which makes it start working. C:\Users\\AppData\Local\Spotify\Users\-user It loads fine for a few songs after this, then bam. Stops. I subbed to premium at xmas and I think I'm gonna cancel cause this is just a poor show.
Reply
1 Reply

ofc formatting is stripped. Is this even support or just do-gooders helping us?

Suggested posts